New Touch Diamond 2 Wifi Wont Connect - Touch Diamond2, Pure General

Hi Guys & Gals,
I have a brand new HTC Touch Diamond 2, on O2 network - this is an untouched device, all i have done is booted it up and sync'd it with my PC,
I have tried to connect the device to to wireless networks now with no luck.
1. My home connection - security enabled WPA-PSK password protected, The phone can see the network, i type in my network key - i also checked the password on my router setup. The little spinning circle comes up and try's to connect with no luck. It will then keep trying for as long as the wireless is on
2. Home connection again with no encription - again the same thing
3. Work connection WEP secured, type in the key, same thing again.
Has anyone encountered these sorts of problems before in the past - if so how do i fix it so i can connect wirelessly.
Cheers Guys
JdeRonde

Doubt if this is an issue with the phone more likely to be a setup of the wireless.
What router do you use?
Do you have MAC Filtering enabled?
Do you use your router as a DHCP server?
Are there any error messages displayed on the phone?
When it doesnt connect and you tap the notification area (top bar to the right of START) do you have any messages there?

jderonde said:
Hi Guys & Gals,
I have a brand new HTC Touch Diamond 2, on O2 network - this is an untouched device, all i have done is booted it up and sync'd it with my PC,
I have tried to connect the device to to wireless networks now with no luck.
1. My home connection - security enabled WPA-PSK password protected, The phone can see the network, i type in my network key - i also checked the password on my router setup. The little spinning circle comes up and try's to connect with no luck. It will then keep trying for as long as the wireless is on
2. Home connection again with no encription - again the same thing
3. Work connection WEP secured, type in the key, same thing again.
Has anyone encountered these sorts of problems before in the past - if so how do i fix it so i can connect wirelessly.
Cheers Guys
JdeRonde
Click to expand...
Click to collapse
I too had problems with WIFI. My home work network was visible but it would immediately drop or not be able to connect. A few days later it started working flawlessly and I have no idea what changed.
I am sure you have tried a soft reset but just in case...
Tony

I have a NetGear DG(Some Number) v4 ADSL wireless router, which i have set up and works for all of my other devices (ie. Laptops, PS3). With a simple encription key.
I get no messages etc, all it sais is that its 'not connected' and there are no new notificatons
It then persists in trying to connect again and again, when it cant connect for a while, it then comes up with 'new network connections found' in the notificatins area.
I have switched the power mode to best performance with no luck.
I have tried on 2 different networks now. including with all encription off. WEP and WPA-PSK - This is driving me nutz cuz i love the phone, i just want to use it to browse the web without paying out the nose for it.
DHCP server is dynamic from my ISP.
I have contacted HTC now about the issue, but im going to feel so stupid if it turns out to be somthing simple like a setting on the phone somewhere.
But thanks for the reply

Have you checked you arn't using MAC filtering?
Log-in to your router and check under Wireless settings > Wireless Station Access List.
While you are on your wireless setting page check what Encryption your using for WPA-PSK? TKIP? (The wrong encryption chosen will cause you not to be able to connect)
Ok maybe telling you how to suck eggs but on your phone:
Settings > Communication > Wifi
Select Advanced at the bottom right.
Select Change Network
Click Add new...
Type in the name of your network (The SSID also found under wireless settings, Case sensitive)
Select Connects to: The Internet
Leave the other two boxes unticked.
Click next.
Select the correct Authentication - WPA-PSK is different to WPA2-PSK. You will probably be using WPA-PSK.
Select the correct Encryption (Propably TKIP)
And type in your Network Key
Click Next and Finish.
How does this fair and what are the results of checking info on wireless setting page?

Im at work at the moment trying to connect to the WEP connection,
This connection most deffinatly does not have mac filtering on it, just asked the network tech.
Okies.....
Changed the network key to.... Shared key and it works
so i am guessing that it must be somthing to do with my setup at home..
Cheers guys

Cool.
Just match up the Authentication / Encryption / SSID and Network Key from the router to your phone setup and you should be fine.

HTC TD2 Wifi issues
Hi
There's some discussion around the web about this problem of encrypted wifi connectivity: a few things to note
1] the TD2 is _very_ sensitive to the power settings applied to the wifi chipset.
The default power saving settings are only likely to work if all other on-board devices - bluetooth, HSDPA, GPS [and maybe even the screen] are either off or in low power mode: the general recommendation seems to be that one adjusts the wifi device power to be "best performance" if one wants to guarantee connections.
2] several people have reported that both the wifi device [card] and the settings for the particular wifi lan [SSID] to which you are attempting to connect should both be configured for "Work" rather than "The Internet".
3] these secured/encrypted connection failures are not about the WiFi access point or router: I've personally tested with several different makes and models of Router and Access Point [3com, Cisco, Enterasys, Netgear, DLink, Belkin etc] - both on my own and on client networks where I have complete control of security, and have also methodically tested every single combination of TD2 setting for WEP and all variants of WPA. In each case my TD2 has failed to make a valid encrypted connection.
The same device will happily connect to "open" unencrypted access points and routers.
Other models of HTC device, such as the Tytyn II and Touch Pro work fine on the same access points and routers: so we can be pretty sure that this is specifically a TD2 issue.
Conversations with HTC's European Tech Support on this issue have not been helpful to date, but they HAVE pushed the issue further up the line, so there's a chance that we'll see a resolution.
Robert

Related

XDA2ii can't connect to WIFI at home

Hi!
Before I start tese are my current system info:
XDA2ii (O2) - UK
ROM version 1.10.00 WWE
ROM date:24/12/2004
Radio ver: 1.00.00
Protocol version: 1337.39
ExtROM version: 1.10.124 WWE
OS: Windows Mobile 2003 2nd Edition
Version 4.21.1088 (build 14235.2.0.0)
I am trying to connect to my home WIFI network but I can't seem to connect. It is indeed picking up the server (name appears) in list but just stops at connection to network. It can't seem to get any connection at all. My wireless router (Linksys WRT54G) can't seem to detect it as well.
I have tried connection to WIFI at an airport and it seems to work but not at home. I have set my Linksys to Mixed mode (B and G) but still can't get it to work.
Any advice?
Thank you!!!
XDA IIi (or 2i) and 3COM WAP
Hi.
Got the exact same (everything) XDA IIi model (also O2/UK). I'm also having problems with WLAN/WIFI connectivity both at work and home. Both cases it's a 3COM OfficeConnect WAP (office one not setup by me). I thought I validated that the XDA seems to be OK by being able to connect to a neighbours WAP (some BT-Voyager thing) with no apparent problems. And so was thinking that the problem is with the 3COM WAP. However, your post raises doubts on my conclusion ...
The search goes on ...
Re: XDA IIi (or 2i) and 3COM WAP
hi
My case is even worse, it can not detect any wifi signal at any of the hotspot in my city. Go to wireless Lan Manager, under WLAN button (red status) there is alwayls a sentence: "no connection in use". Clicking to it, the device seem to search but found nothing.
Try softreset, hardreset but the problem remains.
In addition, I try to turn off the phone (turn on flight mode) then it don't allow to turn on bluetooth and wifi too.
Maybe it is due to hardware error.
Really disappoint with O2 UK
Regards
Tuan
WiFi connection problems with XDA2i
I have exactly the same O2 xda2i build as Johnnyboy, and precisely the same problem with WiFi as Blackwolf and Johnnyboy. I have a netgear WiFi access point at home, and have disabled the attach restriction and removed WEP. However, although the XDA can see the network name, it cannot connect to the network (just displays connecting...) nor does it show anything on the signal bar. Needless to say, it does not display SSID, Tx rate, Channel, IP address or any information from the network.
I have bought this device specifically for wifi access, and it is somewhat disappointing. Anyone have any idea how this can be fixed? (if at all :? )
XDA Wi-Fi Successful Connection!!!
Hi,
I'm new to the forum and new to XDA2i....
I too had many frustrations connecting the wi-fi...but now I've cracked it, here's how.......
On first very first use (or following a hard re-set) device users are prompted to choose “What do you want WLAN to connect to?” The option bullets are ‘Internet’ or ‘Work’….’Work’ should be selected, this will connect them to the nearest WLAN (if this network is WEP encrypted it should be switched to ‘Open’ rather than ‘shared’ as is often the case).
Next prompt asks for any WEP Encryption ‘Pass Key’ to be input, when doing so omit any ‘-‘ between character pairs. Normal start-up should then be completed. Once device is up and running…..
From ‘Start’ pull-down on the ‘Today Screen’ select…. ‘settings’>’connections tab’>’connections icon’>’advanced tab’>’Select Networks’> pull-down ‘My Work Network’ > ‘OK’ out of selections to save and exit.
Go to ‘Wireless Manager’ in programs, select WLAN icon from main screen (which should turn green to show active), then select mini ‘WLAN’ icon from lower toolbar to see the status of the connection, quality of signal etc.
That did it for me......
Cheers
Finally cracked it! As I never had any problems with my Netgear MR814 wireless router, I assumed the issue was with the XDA2i. Instead, a router firmware upgrade did the trick! Should have thought of that earlier.
Cheers, S.
When i first got my XDA 2i home from the shop the first thing it tried was the wireless lan, and the same thing happend to me also..... everything fine in the router but still unable to connect the xda.
anyway after few hours of going over every single setting time and time again , it finally worked !!
i left the Wlan enabled and after a period of a few minutes it connected to my network.
So i think the XDA 2i is quite tempremental with Wlan, as i know my settings were correct.
having said that, i have had no problems with Wlan t all since then, it will now even connect to other Wlan hotspots with no problems whatsoever.
The only problem i have now is recieving a decent O2 Cellphone signal i my area
Well I have a XDA IIi and it connects fine and allways has to Citi Hotspots, TMO hotspots and my own Linksys WRT54GS. Netgear is the biggest piece of crap ever sold. If you have one I suggest you soak it in gas and burn it.
I had a problem with my XDA IIi connecting to a home Wi-Fi network with a Linksys WRT54GC router: a signal showed in the Wireless LAN Manager, including an IP address, but the WI-Fi icon at the top of the Today screen had no connection bars. After days of this I went to the Linksys settings for an unrelated reason and disabled Wireless SSID Broadcast. Inexplicably this appeared to cure the WiFi problem with the XDA IIi, and I can now connect with ease.
Ok, I might as well add my question to this thread, as it's relevant.
I have an O2 UK XDA2i, and I've also experienced similar problems connecting the wifi and managing to get it to work properly.
I'm at Uni in Birmingham, and at some of my faculties there's wifi for students and staff to use - they give the broadcast SSID UCEOpenAccess, and you use your system logon (in my case STUDENTS\F05310011 and my password (secret ).
I have these details set in the LEAP tab of my wireless lan config (in the WLAN settings) - I have an entry named UCEOpenAccess, and I have my username and password (and domain) set correctly, and the auth type set to Open System (as opposed to EAP, doesn't seem to make any difference whatever I set it to)...
... I just can't connect to any wifi network! I can't even _SEE_ the wifi network, and I know it's there, I can pick up other wifi networks and detect them using Wifi Graph and Hitchiker. I just, bizarrely, can't see the one wifi network I'm trying to connect to.
It's incredibly frustrating. I have my network adapter set to connect to Work (as I've seen advised on these forums), and my IP is assigned via DHCP (they use a weird class b subnet for their network), and the proxy to connect to the Internet is also setup correctly in my Network (This network connects to the Internet checked, This network uses a proxy to connect to the Internet, and proxy is specified in the box), and as the proxy is a SOCKS 5 authenticating proxy, all the relevant details and username+password are in place in the Advanced settings.
Still doesn't work!
Is it due to my original (and decrepit, from the looks of things) firmware and software versions? I'm running original radio, is that a problem maybe? I've scouted about quickly for updates from O2 for my XDA, but I don't want to install a Japanese update as I don't reallllly want to have to read Japanese (and I can't, etc) - I don't want to make a brick out of this brand new phone, but the resources for total xda newbs is somewhat lacking. Can someone just poke me in the right direction with a stick?
Cheers all.

Weird Wi-Fi problem

Hi there,
Yesterday I bought the MDA Vario and all is working fine, except for the Wi-Fi functionality.
At home I am using a WEP ecnrypted, non-DHCP and MAC-filtered wireless connection, which works fine on all computers, laptops and my HP iPAQ.
The Vario seems to be the first having trouble.
After (I think) appropriate configuration, the Vario keeps trying connecting with my network (the moving arrows alongside the antenna icon) until forever.
This is my configuration:
I first checked up my Vario's MAC address (WiFi settings - Advanced tab) and added it in my wireless configuration.
When I setup my Vario for use with my network, it actually finds my accesspoint and asks me to enter the WEP-code.
But, I also need to setup (Network Cards) the Vario's IP, Subnet and DNS addresses in the "Network Adaptors Configuration" screen.
The only thing is, which one should I take for this?
The ones that are available are:
---------------------------------------------
AsyncMac NDISWAN-miniport
PPTP NDISWAN-miniport
External NDIS-host
L2TP NDISWAN-miniport
NE2000 compatible Ethernet driver
Virtual Ethernet Intermediate Miniport
SDIO WLAN Wireless Adapter
---------------------------------------------
At first I thought it would be the last one, but when I configure the adresses in there, there is no connection to be found.
-
I have to say I didn't let the Vario install the stuff from the Extended Rom, by soft resetting immediately once the "first device setup" was completed.
May I be missing something from the Extended Rom that causes this problem??
Thank you very much.
search around on www.howardforum.com.
you will find info, i came accross this stuff more than once.
enaime said:
search around on www.howardforum.com.
you will find info, i came accross this stuff more than once.
Click to expand...
Click to collapse
Hi,
Thanks for the tip, but I couldn't find anything regarding my problem.
Any more suggestions?
Try going to settings > connections > wireless lan > power mode and setting to best performance.
mrjeffery said:
Try going to settings > connections > wireless lan > power mode and setting to best performance.
Click to expand...
Click to collapse
Tried that.... no result...
Hmm, i had a few problems with my wireless lan at home.
Firstly i couldn't get the device to connect over WEP if i entered the passkey in ASCII - i have to enter the HEX version on my mini-s to get it to work.
As for the IP settings you should use the SDIO WLAN wireless adaptor i "think" but i've tried to set all my options to a different IP and my networks DHCP just takes control anyway so i cant test for sure without disabling my dhcp server (fraid i wont be doing that - dont want to have to manually set everything)
Ok, well... it works now.
I don't know how, but suddenly the "moving arrows" stayed "steady" and there was a connection with my WLAN network. Don't know why it took so long, but okay...
Anyway, I think the WLAN antenna inside the Wizard is not of a too good quality. Comparing to my HP iPAQ hx4700, the Wizard needs noticeable more time to connect with the network and isn't as sensitive as the iPAQ's.
The iPAQ keeps a good and stable connection everywhere in and outside my house, where the Wizard loses it at some spots.

Having Problems Connecting with Wifi!

I have a MDA PRO
Rom Version: 1.12.42 wwe
Radio : 1.08.00
Protocol: 42.41.P8
Ext rom: 1.12.126 WWE
What I want to do: I am trying to connect to the internet using pocket internet explorer using my wifi network at home and not GPRS.
The problem: I go to 'Settings' >>"connections" tab >> 'Network Cards'>> "wirelss" tab
It displays my wifi connection and it says "available" so I {tap and hold} and select 'connect'. It then states that it is 'connecting' but it doesnt connect and reverts back to saying that my network is "available'.
What am I doing wrong? Do I have to set up something on my pc? Any additional settings on my Universal that i should initiate?
I tried searching the forum with no luck in finding someone with the same problem. Is there a thread with a guide that can help me out. Thanks for your time.
soft reset the phone
then no need to go into settings
on today screen (main screen) touch the "G" at the top
it will ask you if you want to activate wifi
select
it should connect automatically
I have exactly the same problem with my M5000.
Can anyone help?
Are your home wireless networks protected (eg WEP or WPA) ? If so - and I would hope so - then are you using the applicable WEP/WPA settings and key when trying to connect ?
Worth also trying to set the IP address manually on the PDA, see if this helps ?
For me, the first thing to do when experiencing wireless probs is to temporarily disable any encryption and see if it works then.....and then re-enable, carefully inputting key etc.
Are your home wireless networks protected (eg WEP or WPA) ? If so - and I would hope so - then are you using the applicable WEP/WPA settings and key when trying to connect ?
Worth also trying to set the IP address manually on the PDA, see if this helps ?
For me, the first thing to do when experiencing wireless probs is to temporarily disable any encryption and see if it works then.....and then re-enable, carefully inputting key etc.
Are your home wireless networks protected (eg WEP or WPA) ? If so - and I would hope so - then are you using the applicable WEP/WPA settings and key when trying to connect ?
Worth also trying to set the IP address manually on the PDA, see if this helps ?
For me, the first thing to do when experiencing wireless probs is to temporarily disable any encryption and see if it works then.....and then re-enable, carefully inputting key etc.
Are your home wireless networks protected (eg WEP or WPA) ? If so - and I would hope so - then are you using the applicable WEP/WPA settings and key when trying to connect ?
Worth also trying to set the IP address manually on the PDA, see if this helps ?
For me, the first thing to do when experiencing wireless probs is to temporarily disable any encryption and see if it works then.....and then re-enable, carefully inputting key etc.
What happened there ! :roll:
On the Blue Angel, it was simple - you just set up a new connection, enter the PSK, connect and off you go!
On the Universal, however, I'm having no joy. I've set up the WEP and PSK stuff and the PDA can connect to the network, but when I try and open IE it opens up GPRS. Also, PC Anywhere only works via USB - again, it won't connect via WiFi. I'm sure it's just a case of adjusting some settings but I don't know which ones!
Wifi Connection Problems
Hi I'm experiencing exactly the same problems trying to connect.
I have a Wanadoo Livebox and my xda exec.
I've tried with my connection both unsecured and with 128bit wep encryption using the correct wep key....I still get connecting, followed by available, repeated continuously?
I have the xda set to connect to "the internet" and the authentication to "open". Key index is 1.
Can anyone help?
Thanks
Tim
Wifi Connection Problems
Hi, Just a bit more info...
Encryption is set to "wep"
Mac address is associated with the livebox.
802.1x is ticked to use IEEE 802.1x network access control.
EAP type is Smart cCard or Certificate
Thanks
Tim
Rom version 1.13.82 WWE
Rom date 11/30/05
Radio version 1.04.02
Protocol version 42.37.P8
ExtROM version 1.13.188 WWE
I just checked (with my Blue Angel) that the router and everything else is working and I'm happy to say it all is.
I set up the new connection on the BA from scratch - WPA-PSK enabled, nice long PSK, and I'm using TKIP. Network connects to: The Internet.
This allows me to remote up to the PC via PC Anywhere, and allows me to connect to the 'Net for free via the WiFi router.
When I duplicate the settings on the Universal, neither of the above works. What am I doing wrong?
Help!
You haven't got mac address filtering enabled on your router, and have forgotten to add your Universal's mac address to the list, have you?
Cheers,
Steve.
No, it's disabled.
hehe i had this problem tonight and was going to post up.
Has your router got MAC-control or anything on it? My SSID is not set to broadcast so I put the settings in manually.
I deleted the settings, and put them in manually again a few times, making sure I had the encryption stuff set correctly.
Eventually it connected and now seems to be working fine.
JAmes
Ad Hoc?
Ok, I've tried every possible combination possible and nothing is helping. So my next question to get around this problem>>>>>>>>>>>>>>>>>>>>>>>>>
Can I use my pc as a ad-hoc and us it as my gateway for my Universal?
I have a pc in the office down the hall with the actually wireless router, I have a pc in my room that is accessing the wireless router from the office.
Please let 'US' know if you have tried ad hoc or if you find the right settings to connect to the main wireless router.
Thank you
I am on my wifi network typing this, and my settings show 802.1x network access control not having a tick and network adapter connected to Work......on my iPaq hx4700 before, I used these same settings as they seemed to work well, although it ran WM2003SE not WM5.....
All this said, however, but I was lucky in that my MDA Pro connected to my wifi network at the first attempt - except not with as strong a signal as the iPaq had.....
Wifi Settings
Can anyone who has connected okay, let us have their full settings, so that we can try them?
Is your Router set 802.11g only?
You need to set the router to accept 802.11b and 802.11g.
If your router will only output at 54g, you could try the hack to switch the universal to 54g. I am yet to try this so I don't know if it works.
My MDA Pro connected straight out of the box once I set the ssid and encryption.
Hope this helps
Dave
I've been on the phone talking to 3rd line support at Orange.
Basically, the guy is totally flummoxed!
After trying to talk me through the setup from memory, it seems as though a whole menu of WiFi settings has disappeared from the phone - specifically, the ones that we need! This being the case, he's going to get hold of an M5000 tomorrow and will then bell me back so we can go through the whole process together, both of us using an M5000.
One thought that did occur to me was this: I've only just (like, 3 days ago!) upgraded to the M5000 and I've taken on some kind of free Internet access scheme with my tariff. Could it be that the settings for that (that are sent by Orange in a data SMS) have knackered the WiFi setup?
I'm considering a hard reset with a soft reset before the .CAB files install but will at least wait until tomorrow.
I'll keep you all posted....

Elfin can't connect to belkin N router

Hello... Got a Touch recently, and doing research found this forum. One of the best findings lately for me: already flashed the phone with a WM6.1 ROM and updated my radio successfully. But I have a problem (even before the flashing):
I can't connect to my wifi. I have a belkin N router. Have tested almost everything: updated the router's ROM, updated the phone's radio, turned off security, assigned manual IP's, etc, but with no success... so I'm running out of ideas. I can connect to another people's wifi's tho.
Anything I have missed? Just an incompatibility? (which means I'm screwed)
Thanks a lot
is t on n only mode?
touch is g/b as u probably know
if not, try with no security to see if it connects
Yeah, it is in a multiband setup (g/b/n).
Also tested with no security. No sucess.
I have the same problem, I'll let you know if I find a solution.
Same thing... I'm trying to figure out a solution, any findings, will post here.
I tried to connect my Touch to my old netgear 802.11b router at home without any success. I did a lot of "googling" on the subject, and only found that many concluded that it wasn't possible to do so.
Also, I have AT&T, and they are offering free hotspot WIFI connectivity to their customers (which is intended for laptops). My touch detects the WIFI signals, but I have yet to find out how to make a connection.
It seems like there should be a way to do it somehow though!
Anyway...
Best Regards!
pl, when you go into your Settings -> Connections -> Wi-Fi, can you see your wireless network being detected?
The only things that spring to mind at the moment, are the basics for normal connection ...
1. Network type (B/G/N)
2. Authentication (password)
3. MAC Filtering
Here's what I would do ...
1. Reset router (usually has default button at the back).
2. Set it up for DHCP (sometimes cures a lot of problems).
3. Set simple WEP with password.
4. Obviously a network name (make sure it is not hidden, also make sure AP is enabled)
5. Set channel
6. Set mode (Network type) to mixed.
7. Save and reboot.
8. Soft reset Touch
9. Go to Settings -> Connections -> Wireless LAN
10. Activate Wireless and see if your SSID (network name) pops up. From here you can see signal quality and IP (to make sure you got it from DHCP).
Give it a shot and let us know what happens.
same problem here, really annoying!
Strange, I have never had problems with mine (had it connected to a couple AP's already). In fact, it's easier than connecting my laptop to a WLAN.
You have anything else that can connect to your Router? pc or something.
My Touch can connect to other routers, and I have 2 PCs at home which connect to my Belkin N router, I just can't connect my Touch to it.
I found a solution
Customer Call Details Nov 13 2008 04:37
I have an HTC Touch that can connect to other hotspots, but not to my home Belkin router. Sometimes, if there is another connection available, it can see the router, and says that it is Available, but cannot connect; other times it won't even see it. I have checked for firmware updates, but I have the latest. Any help would be greatly appreciated.
Belkin Response Nov 14 2008 22:18
Hi Lilburd,
Thank you for contacting Belkin Technical Support.
We understand that the HTC Touch does not connect to the router. We apologize for the inconvenience caused.
Please follow the steps given below to update the firmware and configure the router:
We recommend that you update the firmware from a computer that is connected to the router with an ethernet cable.
Please download the latest firmware on the router from the link given below. Download the file "3.01.29":
http://www.belkin.com/uk/support/article/?lid=enu&pid=F5D8233uk4&aid=10288&scid=0
and save it to the computer.
- To update the firmware, log on to the router`s web interface by typing in http://192.168.2.1 in the address bar of the browser. The computer should be
connected to the router with an ethernet cable.
Note: If you have changed your Router’s IP address, use that IP address.
- By default, the password is blank. Click the "Submit" button.
- Click on "Firmware Upgrade" under the option "Utilities".
- Click on “Browse” and select the bin file that you have downloaded.
- Click on “update” and follow the wizard.
- After updating the firmware, restore the router to factory defaults by clicking on "Restore Factory Defaults" under "Utilities".
- Reconfigure the router.
Please follow the steps given below for configuring the router:
- Connect the computer to the "LAN" port on the router and connect the modem to the Internet/"WAN" port, using Ethernet cables.
- Take a paper clip, insert the paper clip in the reset hole of the router and hold it for 15 seconds.
- The power light will flash and then come back "ON" solid, indicating that the router is being restored to factory defaults.
- The corresponding lights on the front of the router should be lit up.
- On the computer, check if you have an IP address in the range of 192.168.2.x.
- If not, specify a static IP address, gateway and "DNS" address by following the steps given in the link-
http://web.belkin.com/support/kb/kb.asp?a=2824
- Log on to the router web interface by typing in http://192.168.2.1, in the address bar of your browser.
- By default, the password is blank.
- Click on "Connection Type" in the left hand column under "Internet WAN" heading.
If the connection type is Dynamic (cable):
- Choose "Dynamic" and then click on "Next".
- Type in your “Host Name”, if your Internet Service Provider has provided it. Else, leave it blank.
- Click on "Change WAN MAC Address".
- Click on the button "Clone".
- Click on "Apply Changes".
If the connection type is PPPOE (DSL):
- Choose "PPPOE" and click on "Next".
- Enter the user name and password given by your Internet Service Provider.
- Save the settings.
- Click on the "Home" link at the top of the screen.
Internet Status should show "Connected" on the top right hand corner of the web page.
If the problem persists, please get back to us with the following information:
1. Type of connection provided by your ISP (Is it PPPOE, Dynamic or static).
2. Name of the Internet service provider (ISP).
3. Version number of the router. You would find the version number on the bottom of the device. It would be a number in a series of thousands with a prefix “ver.”.
4. If the internet connection is stable on the computers using the router?
5. If the HTC Touch detects and connects to other networks in the neighborhood?
Lilburd, if you need further assistance please feel free to write back to us and we will be happy to assist you.
Regards,
Belkin Technical Support.
That really is strange. The way I see it, WLAN is a standard. It's like BT, any headset should work with any BT phone, as would any wireless device work with any wireless device
Maybe force the router to only broadcast in G (or even B) and see what happens? (I know, I'm reaching now )
Tried everything so far, no success. Even with no security enabled.
same problem here, Very Annoying, tried every thing
HTC Diamond doesnt connect to WiFi!!!!!
EMoeHTC said:
I tried to connect my Touch to my old netgear 802.11b router at home without any success. I did a lot of "googling" on the subject, and only found that many concluded that it wasn't possible to do so.
Also, I have AT&T, and they are offering free hotspot WIFI connectivity to their customers (which is intended for laptops). My touch detects the WIFI signals, but I have yet to find out how to make a connection.
It seems like there should be a way to do it somehow though!
Anyway...
Best Regards!
Click to expand...
Click to collapse
ANY SOLUTIONS TO THIS ISSUE YET....WAITING TO USE WiFi on My HTC-D.
THanks
Same problem here, N1 Vision router and XDA Orbit, both running on latest firmware. Wrote to Belkin support describing the issue. Here's their reply:
Code:
Thank you for contacting Belkin Technical Support.
We understand that you are not able to connect XDA Orbit WM6 communicator wirelessly.
To resolve this issue we suggest you to open ports on router.
Please collect the port number from the XDA Orbit WM6 communicator vendor and enter under "Inbound port" & "private port".
-Please open the Internet Explorer and in the address bar type in "192.168.2.1" and Enter.
-Leave the password blank and click on "submit".
-Click on "Virtual server" under the "Firewall".
-Enter the port number under "Inbound port" & "private port".
-Enter the IP address of this computer under the "Private IP address".
-Check the "Enable" box and click on "Apply changes".
George, if you need further assistance please feel free to write to us or call us on 08456077787.
You can also contact us through our online chat support at:
http://www.belkin.com/chat/technicalsupport.aspx
Regards,
Suzane Taylor
Belkin Technical Support
Utter nonsense...
I just got my Touch Diamond from Sprint and am having the same issue. I have a Belkin N+ Router that is in g/b/n wireless setting.
The phone just simply will not see the SSID even if you put the settings in there manually. What it does see however is the guest SSID my router emits and connected to it without any issues. The guest account is a feature of my router gives friends access to the web but denies access to internal network.
Out of curiosity changed my routers wireless bands to only G/B and all of a sudden my phone can see the network. Unfortunately for me I rely on the N part of my network to connect my laptops and do streaming HD so leaving it on G/B is not acceptable.
I just connect via the guest account, anyways its not like my phone would have been able to see the internal home network anyways.
Just my 2cents
I have the same issue.
Used to use a D_Link G router, but recently upgraded to a belkin N-draft one.
My laptop connects on G, and my desktop on N, so I can't switch N off and just use G.
Anyone found a solution yet? It's bugging the hell out of me!
I posted a fix on page one that should work. You have to update your firmware.
Did u all using any encryption security?
128bit WEP - touch have a problem of connection
64 bit WEP - works
have you enabled easypairing, (WiFi easypairing : Enabled) if so turn it off or press the required button sequence on the router to connect.

WPA problem

Hi,
I have an HTC Elfin that has no problem connecting to a home network with WEP encryption. But at work, I cannot connect to the network with WPA-TKIP encryption. My phone just tries to connect for a few seconds and then the status of the access point goes back to "available". I've verified the network pass phrase, as it does work with my co-worker's netbook. What is the problem here?
BTW, I've been reading up on this problem and somebody mentioned the fix of turning on/off the wifi (turn on wifi, connect, turn off wifi and then on again), but it doesn't work for me:
http://forum.xda-developers.com/showthread.php?t=327928
dtran707 said:
Hi,
I have an HTC Elfin that has no problem connecting to a home network with WEP encryption. But at work, I cannot connect to the network with WPA-TKIP encryption. My phone just tries to connect for a few seconds and then the status of the access point goes back to "available". I've verified the network pass phrase, as it does work with my co-worker's netbook. What is the problem here?
BTW, I've been reading up on this problem and somebody mentioned the fix of turning on/off the wifi (turn on wifi, connect, turn off wifi and then on again), but it doesn't work for me:
http://forum.xda-developers.com/showthread.php?t=327928
Click to expand...
Click to collapse
Try to set wifi to best performance instead of best battery first.
Often the problem is also caused by a combination of the router (brand/type) and a Windows based device/computer.
Some things you can try to get a working connection with WPA-PSK enabled:
1. Modify the registry:
\HKLM\Comm\EAP\Extension\25\ValidateServerCert=dword:00000000
2. Modify the network settings:
Settings > Connections (tab) > Wi-Fi > Network Adapters (Tab)
and select "NE2000 Compatible Ethernet Driver" (maybe you have to config a static ip-address).
Thanks for the suggestions. I did all those, except for the static IP since our network admin doesn't provide one. It still doesn't work. One thing I'd like to understand is that in my case, why does the WPA-PSK connection work for the standard Windows environment (laptop/netbook, desktop) but not Windows Mobile? What could be the difference?
I don´t know what ROM are you using, but if it is some of 23XXX Builds, disconnect first the Bluetooth and then connect the Wireless... Should work now...
My ROM is MK_872_05 WWE, from chota_shivaji. It uses WM6.5 CE OS 5.2.21872. Thanks for your suggestion. I will try it out on Monday when I get back to work.
I disconnected the Bluetooth connection and tried again to the WPA-PSK encrypted access point at work and it still doesn't work. Just yesterday at a relative's place, I was able to connect to his router with WPA security. I think there's something different with the one at work which does not work with Winmo devices.
at work do u just have a password or a user/password? are u using certificates?
At work I have a guest username and password that I can use to log in for the WIFI access point. The password changes every week, but I confirmed that I used the latest one. But I don't think there's a certificate needed since my co-worker is able to use his home netbook to log in without anything else except the same username and password.

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