Which network (UK)? - Hero, G2 Touch General

I've spent about 2 days trawling through the various offers available on the Hero but I'm having trouble making a decision. Does it matter very much which network the contract is with? Is it better to choose one that sells the phone themselves, or will everything work just as well on another network?

i think its all depends on how much you are willing to spend on a contract?
Also you might wanna check with tmobile or orange with there 3G coverage in your area.

Thanks, I would be going through a reseller either way; the direct contract works out about £100 more.
T-mobile's coverage checker says 3/5 signal in my area, and I know Orange isn't very good because I used to be on it. One of the best deals I've found is with e2save on vodafone, works out at £482.50 after cashback for 18 months. I was just concerned by another post that suggests not everything works properly on Vodafone.

Has anyone tried it on O2? Any issues?

arnoldjrimmer said:
Has anyone tried it on O2? Any issues?
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I used an O2 'simplicity' SIM with web bolt-on (If you are ging to do this, go through one of the cashback sites. Topcashback gets you £100 off)
The only issues I found were...
1) If you try to text 'ACTIVATE' to 2020, in order to automatically setup MMS, then you get an error back from O2. When I queried this with O2, they said it is because The Hero is not a phone that O2 sells and the auto settings are therefore not in their database. As it turns out, my hero had somehow managed to set itself with the relevant setting anyway, so I could not find anything that failed to work, with the exception of the next item.
2) The Android application 'SIM Toolkit' would not work. Every time I tried to use it, I got an error text from 2020, which I'm assuming is related to the first item above.
Regards,
Glenn

indeed o2 do not sell the hero so activate would not work. however the device itself has a database of most european networks so it should set itself up automatically.
secondly, the SIM Tool Kit is a program on the SIM itself, and the O2 one probably isn't working properly on android handsets cos they haven't put a compatible one on there. maybe once the galaxy starts selling they might update their SIMs to work correctly.
On my T-Mobile handset, the SIM tool kit does not even appear cos it is not compatible....

If you havent seen it, there is another thread here:
http://forum.xda-developers.com/showthread.php?t=539606&page=9
To sumarise, it would appear that the best deals you can get work out at paying about £450-500 for the phone + contract.
As the phone is £400 by itself, I would say that getting a contract with the phone on it is the best way to go.
I bought mine from mobiles.co.uk for £15/month over 24mnths and £170 for the phone - £40 instant cashback from Quidco. This works out at £495 for the phone and 24 months of network connection. I think thats pretty good value myself.
As for Vodafone, I dont see why there would be an issue. I havent been able to play with the Hero yet (its been delivered home and I have been away with work for over a week ) however my G1 Developer Phone works flawlessly on Vodafone. The only annoyance is that if it loses Voda signal, it auto roams onto another network, which is quite annoying.

chrisps said:
I bought mine from mobiles.co.uk for £15/month over 24mnths and £170 for the phone - £40 instant cashback from Quidco. This works out at £495 for the phone and 24 months of network connection. I think thats pretty good value myself.
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Is that the 100 minutes + internet plan? That is a good deal but I need more minutes than that. I am trying to decide between the e2save deal I mentioned above and a mobiles.co.uk deal: 24 months 300 mins @ £15pm + £150 for the phone. I'd then need to add £5pm for internet so it would come to £590 for 24 months compared to e2save's £482.50 for 18 months. There's no cashback to claim for mobiles.co.uk which is a plus.
Sorry I should probably have just posted on the other thread.

I've got the Hero and with Vodafone I've run into myriad problems getting it to work. There are issues with WAP data connectivity which, for me at least, can't be solved. It may be fine for you, natch, but be warned.

I recently got my white HTC hero which i much prefer over the others. Looks and feels better and initial responses from other people generally more positive. Anyway got mine from mobilephonesdirect.com on a combi 25 + web n walk(3gb fair usuage policy) 300 mins 300 texts on T-Mobile for £29 per month 18mnth contract. More expensive then orange but I wanted the white version plus data bundle with orange is absolutely rubbish. Returning my graphite one back to orange which I got free on 12month for £32.61.

Related

Amazing deals on Orange SPV M3100 and T-Mobile Vario II

Just found an amazing deal for orange SPV M3100
a FREE SPV M3100 on Dolphin 35 which gives 500 x net mins, 500 texts and unlimited magic number calls (to a nominated orange number)
This offer also includes their free wireless broadband deal (which i had previously been told was only available when buying direct from orange)
They can also transfer your orange PAYG number to Orange contract (again i was previously told this was only available buying direct from orange)
AND 9 months 1/2 price rental - so total cost for 18 months is £472.50 (less than £26pm including phone and broadband)
There are other similar deals available, by far the cheapest i have found and much cheaper than orange direct / online / shop
checkout:
http://www.cheapest4mobiles.co.uk/display.asp?hs=m3100&network=&tariff=&gift=&phone=Orange_M3100
also some amazing deals on the Vario II as well - lots of offers if you click on the link, they are actually cheaper than those listed when you select (as theres currently a £5 per month discount as well)
http://www.cheapest4mobiles.co.uk/d...rk=&tariff=&gift=&phone=T-Mobile_MDA_Vario_II
HTC TyTN deals are also there, but tend to be more money (but are available with an O2 connection)
http://www.cheapest4mobiles.co.uk/display.asp?hs=tytn&network=&tariff=&gift=&phone=HTC_TyTN
Someone pmd me to say the deals i had mentioned werent there!
It said on the site that over the weekend not all the deals were listed due to some technical issue with power failures and BT !!!
The issue has now been resolved and all deals are listed once more.
sounds like a good deal!
one word of warning though - i bought my orange m3100 from a different company on the internet - www.directmobilephones.com - because of the good deals etc, and whilst i had no problems recieving the phone, and they had good customer service during the buying process (replying to emails promptly etc.) i found out after a couple of weeks that they hadn't given orange the details for my number port or direct debit even though i had filled out these details on their online form!
so it's worth checking with orange when you register your phone that they have all the details if you don't buy direct...
hopefully this company is a bit better than the one i dealt with!
They look like good deals, but i thought the unlimited broadband was only available on panther 75 and even then you are limited to off peak unlimited broadband? Can you point us in the direction where is says you can get unlimited on dolphin 35? Cheers
i think he's refering to the unlimited home broadband rather than the unlimited mobile broadband.
Doesn't seem like any of the shops listed have either the Orange or the T-Mobile branded handset in stock
Doesn't seem like any of the shops listed have either the Orange or the T-Mobile branded handset in stock
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???
listed as 'in stock' on their website...
http://www.directmobilephones.com/spv_m3100_orange.htm
please note: if you do use them, check with orange about your number transfer / direct debit details if you're using those services!
bigshape said:
i think he's refering to the unlimited home broadband rather than the unlimited mobile broadband.
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Ahh, yep, your probably right. Even though them deals are good, i think I'll go with t-mobile online and get the unlimited mobile data. You end up paying more in the long run, but i think it'll be worth it! ;-)
Yes i was referring to unlimited home broadband, sorry for the confusion. Just to mention though that all the standard t-mobile deals are available through:
http://www.cheapest4mobiles.co.uk/d...rk=&tariff=&gift=&phone=T-Mobile_MDA_Vario_II
just click on any of the deals, and it allows you to select any available online T-Mobile tariff option.
As has already been pointed out, T-Mobile are offering a £5 per month line rental discount on some plans plus other incentives as well.
ONLY Buy from T-Mobile Direct, else you will get screwed
I have been looking for two days and called scancom, who told me that T-mobile cut their commisions on phones back 40%, so they can never beat their prices, and they were right, they couldn't. SO IW ouldn't bother, go for the T-mobile sales people and you'll do better
Deals on m3100
I bought my Orange SPV M3100 from OneStopPhoneShop (part of CarPhone Warehouse).
£9.99 for the handset and 12 months on the Canary package at £30 per month. Includes 200 cross-network, anytime minutes and 2 months free subs to Orange World (their 3G service) as well as few other perks (30 mins video calling etc).
Total cost £370 over 12 months - now that's not bad IMO.
Hope this helps.
padlad said:
bigshape said:
i think he's refering to the unlimited home broadband rather than the unlimited mobile broadband.
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Ahh, yep, your probably right. Even though them deals are good, i think I'll go with t-mobile online and get the unlimited mobile data. You end up paying more in the long run, but i think it'll be worth it! ;-)
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This is a very good point. There's no advantage to going with Orange apart from the slightly more attractive veneer on their version of the TyTn.
The online deal quoted earlier?
Well is that 9months half price line rental (in logical human terms)....
Or 9 months' worth of cashback after 6 months if you fill in a form on time...
Or two months half price, another two months full price, then two months full price.....
I don't trust these online companies as far as i can throw them.
Mikeycolllins is right when he says to go through T-mobile, it's just easier to get things sorted that way. And slightly off-topic, but if you ever get to know anyone who works at T-mobile they can only offer you half price line rental if you've gone directly through them, and not a third party.
To get anything like i currently do on Tmob on Orange we're talking 26quid for the dolphin package (as quoted earlier) plus 88 quid for unlimited internet (based on their online data price guide, and limited to 1gb as opposed to Tmob's 2gb). The free broadband will be useless to most people on here who are already contractually obligated to NTL/BT/TALKTALK etc.
Thats an average of 114 quid a month times 18 = 2052 quid.
I know that's taking things to extremes, but it proves a point - the only way you're gonna wind up with a better deal on orange is if you only use wifi. And that would be crap.
So basically i'm stickin with T-Mobile for now methinks.
I think we can all agree on that. For most phone users those Orange deals are very very good. For this specific phone with its data capabilities and the type of users we have in this forum, the T-Mobile deal is just heads over heels better than anything else out there.
I think the comments made are quite right, Orange is definitely the more expensive option (despite the freebies) if you are wanting a high mobile data usage.
I have just heard that Orange are cutting their commissions by £60 on 18 month contracts as from 1st October, so looks like the freebies will start to disappear shortly.
I have noticed that the onestopphoneshop deals have all disappeared within the last hour or so. Their cheapest deal was 12 month on Dolphin 25 at £360 (which is the one bigshape got) but now the same deal is £459 - a £99 increase since 8pm tonight.
The orange deal suits me, as i dont need much mobile data as i have wifi at home and work, and my home broadband is up for renewal anyway, so I have effectively got a FREE M3100 for £26 per month, but saved £17 by switching my broadband deal - so an M3100 for £9 per month including 500 texts and 500 minutes?
sounds unbeatable to me!
just to re-iterate though, :!:
The T-mobile deals on www.cheapest4mobiles.co.uk are actually direct from T-mobile themselves, - It is quite correct that the best discounts at the moment are direct from T-Mobile, thats why they are listed as such on the website.
The website simply runs a search over all available deals from a selection of retailers (one of which being T-mobile) and shows the best deal it can find. It also does Carphonewarehouse, onestopphoneshop, Orange, O2 and many more.
Am I the only person who thinks that rival companies should consider adopting T-mobile's simple 'credit' principle instead of drowning consumers in 'freebies' (20 minutes of video calls for the first 35 days, 'mate rates' half price line rental* free Msn [till october])I think 3 are the worst for this, but all the mainstream companies revel in confusing the less-sharp amongst us with verbiage and tantalising 'extras', seemingly in the hope that we'll forget that their freebie often doesn't last forever.
Of course this tactic has been prevalent in consumer marketing for years - but I believe T-mobile will win through with their straightforward and fair price plans, and their data bundles - as we have ascertained in this forum - are streets ahead of the competition.
3 have just brought out a 3g datacard. I noticed it in Superdrug this afternoon. I spoke to the 'advisor' about it briefly and by the end of the conversation he had told me rather enthusiastically that he was going to take out a t-mobile web n walk datacard plan!
I considered many price plans, and been on many different networks. From my experience I have concluded that the decisive factor in my skyrocketing phone bills was simply apathy. We are all guilty of it, and phone companies rely on it to make the big bucks. How many times have you overshot your minutes allowance, or forgot you only had texts instead of minutes?
The Flext plan is incredibly reassuring in its simplicity, and really does adapt to my changing needs (some months i call a lot, others i text a lot)
Though Orange and O2 may potentially offer more minutes and texts as a whole, this clouds the fact that many consumers NEVER use all of both their minutes AND texts, unless they make a concerted effort to do so.
Adaptability, simplicity and value for money are I believe important to most consumers.
Certainly they are to me.
P.s. What is 'Orange World'? Is that an open 3g browsing experience, or another Vodafone Live! ?
Personally I didn't buy my Vario II so I could check train times and download Novelty ringtones.
*for the first 3 months.
Now, I have a question.
Will any of these places ship to a US address? I ask cause it would almost make sense to get the phone with the cheapest plan and pay the money every month for a year and then cancel. But I am not sure how the european providers are and how long are their contracts. I do have some friends in england I could ship the device if I needed too. but what is everyones thoughts on this?
Not sure about this question as i dont know the vetting procedure, but I would assume you have to go through a UK credit check, part of which would probably be to check you were a UK citizen on the electoral register. I know my cousin had loads of problems because she was in the British Army stationed in Germany. Her parents had emigrated to France and she effectively had no valid UK address except her barracks. Orange were very awkward about this and would not give her a contract phone at all, despite the fact she had been an Orange customer for 3 years already.
All links to the MDA Vario II from your link, to the T-mobile site seem to be broken. In fact there is now no mention of that phone on their website. Anyone any ideas ???
looks like a problem with the T mobile site maybe they are doing some late night maintenance ? try again later methinks!
shadowman said:
Not sure about this question as i dont know the vetting procedure, but I would assume you have to go through a UK credit check, part of which would probably be to check you were a UK citizen on the electoral register. I know my cousin had loads of problems because she was in the British Army stationed in Germany. Her parents had emigrated to France and she effectively had no valid UK address except her barracks. Orange were very awkward about this and would not give her a contract phone at all, despite the fact she had been an Orange customer for 3 years already.
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You usually have to be a UK resident for at least 5 years i think and have lived at the same address for at least 3 years to normally get credit, and even then if you have had no credit, like for example, a credit card, loan, mortgage etc, then you will have no 'credit rating' and will struggle to get any credit at all.

Purchasing an HD on o2 locked or unlocked

I currently live in Jordan and the HTC touch HD has just arrived, but at a cost. Because the pound is having such a bad time it works out to £810, but it is operator free as are all phones here. I'll be returning to the UK for a months holiday shortly and wonder if I take out an o2 contract, will the phone be locked onto this network like Orange or will it be unlocked?
I did email mobiles.co.uk as they seem to have some good deals, however they ignored my request and therefore obviously don't need my custom.
Perhaps I should buy an unlocked one off ebay and continue to use my PAYG sim cards.
Any thoughts?
I just sold mines for 400 pounds.
I bought on an O2 contract from mobiles.co.uk and it is unlocked.
Cheers
Alan
cheapest htc touch hd contract
Hi,
My First post here on Xda
I got My Htc touch HD (Blackstone) on Orange contract , I googled the Cheapest ,lowest priced deal anywhere in Uk as far As I can tell.
It was from : www.buymobilephones.net , They are based in the Uk , I ordered My Phone On sunday Night 2am! , got the Blackstone on Tuesday Morning By Special Deliverly Next Day! The Price of the phone was £59.99 , with Orange Racoon 20 (24months) , the line rental is £19.57 per month.
This is the cheapest way to get a HTC TOUCH HD , better than buying unlocked for £499 , or direct from orange shop £79.99 for phone plus £45 per month rental charge , also www.buymobilephones.net do the Phone with an 02 Unlocked , available from Mobiles.co.uk ( their website keeps messing up when you try to place an order , so stay clear of them )
I have unlocked the phone , use my t-mobile chip in it , from htccodes.
Another thing BBC Iplayer works really well this phone , just goto this website and enter www.bbc.co.uk/mobile/iplayer/ , But You must use Opera Broswer , as it won't work with IRIS OR IE.
You won't get Flash video working from the main bbc.co.uk website , it has to be special mobile site for flash videos to work.
Is there a way to get the ORANGE logo and intro removed from my phone ?
Mindpower
mindpower said:
Hi,
...available from Mobiles.co.uk ( their website keeps messing up when you try to place an order , so stay clear of them ) ...
Mindpower
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Hi, find that a tad unfair, many like me have had no problems with them. I had a free HD, £40 off via Quidco and a £35 18 month contract with 600 mins, unlimited texts which I switched first time using the correct number to 500 texts and unlimited Web. Plus £87.50 cashback which I accept I have yet to get for a few months.
Not saying you can't do better but many sites mess up when you try to buy something. I have no special relationship with them but I did have a faultless transaction with them 2 weeks ago.
Cheers
Alan
Actually i just ordered mine from www.buymobilephones.net and I am quite happy with the 12 month contract at 40/month and just 19.99 for the phone with £20 from quidco which has tracked already, over the 12 months it works out at £480. I prefer 12 month contract against 18-24.
I got 700min + 100 txt + 200 landline mins.
saintalan, didn't know one could negotiate a reduction in txts for unlimited internet. How did you do that (what's the correct number you refer to)?
Thanks.
yea i was thinking the same thing
bump !!!
Have a look here, post #41 has the freephone number. No issue at all when I called it.
Sorry to say it but I also had issues with mobile.co.uk They cancelled my order for "quality" reasons and sent me an email telling me this, strangely I never recieved. I wouldn't mind but I am or should I say was a returning customer. Looking around I don't see a non orange network (I get little or no reception with orange anywhere I go) non-carphonewarehouse internet based company offering the touch HD for reasonable money. I am at this point considering abandoning HTC in favour of the blackberry storm due to availability. I had an m2000 for 2 years and an m700 which I love for 18 months. The only reason I am looking at a new phone is the m700's battery is starting to mess about (like all older mobile batteries do) and the recharge connection contacts are starting to wear out of their grooves causing charging issues.
jytan said:
saintalan, didn't know one could negotiate a reduction in txts for unlimited internet. How did you do that (what's the correct number you refer to)?
Thanks.
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Apologies for delay, hope you now have number.
cheers
Alan

What UK network works best for the Touch HD?

Sorry if this has already been discussed, tried searching but couldn't find the answer I was looking for! Basically, I shall be purchasing this within 24 hours. My friend showed me this phone at the weekend and i was blown away!
Ok been searching and found some good deals for all networks, but what have you guys got and does it effect the phone in anyway? Any networks better that others in regards to the general running of the phone?
I am currently with Voda, and have found http://www.mobilephonesdirect.co.uk are selling it on voda along with a T mobile contract.
Also Orange and O2 on another site. But have bad history with both in regards to signal/customer service etc.
The frustrating thing is why are O2 and Vodafone not selling direct from their website?? Instead need to go though a third party?
That's not a frustrating thing for me...I don't want Vodafone branding over my nice new Touch HD thanks....I got mine from mobilephonesdirect on a Voda contract and they were first class.
Thats true. Ill probably order that tomorrow. Quick stupid question......... im getting one with unlimeted mobile web but then under it, it states web browsing £1 per 15MGB per day? im confused!
Neo187 said:
Thats true. Ill probably order that tomorrow. Quick stupid question......... im getting one with unlimeted mobile web but then under it, it states web browsing £1 per 15MGB per day? im confused!
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www.buymobilephones.net
They have some very good offers - Orange do unlimited (500mb fair usage) data for 5 pounds a month I am quite a heavy data user yet always been okay with the amount.
You can get a free web-book, lcd tv, ps3 or xbox 360 or cashback... and the tariffs are very good.
I have used them time and time again excellent service etc.
Neo187 said:
-The frustrating thing is why are O2 and Vodafone not selling direct from their website?? Instead need to go though a third party?
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That's because Orange have an exclusive distribution deal with HTC in the UK.
So the only way to get it on any network but Orange is through a third party supplier.
Personally I'd say T-Mobile are your best bet.
Their Combi 30 tariff is excellent value (700 mins & unlimited texts) and you can add on their unlimited (1GB fair use policy) W'n'W package for an extra £5.
When I took the phone on that package, it was through eXpansys and I had to pay towards it but the site you've linked to in the first post is offering it on the same package for free, so I wouldn't hesitate if I were you.
I got mine from mobiles.co.uk, network O2, 600 mins, 500 texts, Unlimited texts bolt on for 30 pounds per month, with £75 auto-cash-back. Right after the phone arrived, changed the bolt-on (by requesting O2) to Unlimited data, so ended up with 600 mins, 500 texts, unlimited data for £30 per month. I think its a good deal with an unbranded Touch HD. There's a great thread about buying from mobiles.co.uk. Check it out
http://forum.xda-developers.com/showthread.php?t=443462
o2
I was on voda for years and never had a single problem with connectivity, customer service was always good and I could get through to them when i called every time. I wanted this phone and as i was an early adopter i had to go voda, mistake... where i have not really had any connectivity issues there is a problem with my bill and i havent been able to get through to them in 2 weeks, every time i call i am left waiting 30 mins and then some idiot picks me up and cuts me off and i go back to the beginning again, sometimes i just get bored of waiting and try again later. i have tried about 15 times.
pings to google.com from t-mobile are over a second, thats pretty bad in the modern world.

Vodafone or O2 or TMobile?

Hi guys,
After weeks of research I've decided on the HD2. I'm with Orange at moment and plan to leave this week when my contract expires (good timing)
Was hoping for your advice/experience on which network to go for, with regards to HD2 Rom versions, i.e. cleanest and most stable.
Any other pros and cons, other than obvious price plans etc, would be grately appreciated.
Thanks,
Raj
I recommend getting your contract through an online deal such as those offered by MobilePhonesDirect as not only are their offers cheap but you get an unbranded and unlocked handset straight from HTC. I got mine on T-Mobile Combi 30, 18 months, £34 a month for 700 minutes, unlimited data and unlimited texts. t-mobile are also the most generous network when it comes to data: you get an 'unlimited' allowance of 3gb compared to the paltry 750mb offered by networks such as Orange AND there are no extra charges for going over it. Supposedly you can only browse and not stream or download once you hit your usage cap but this is not something I've ever managed to do after being on web and walk for years.
From the experience I have received this week I cannot recommend Vodafone at all. After twice failing promised delivery days this week for an HD2 on 24 month contract they added insult to injury their customer car team phoned me last night to ask how I was "enjoying" my new phone. Er, what phone? The gentleman was very apologetic and said they did have a very few HD2 phones in stock and he would dispatch one straight away. Sure enough, within minutes I got a dispatch text message saying my phone was on the way. This was later followed by a message from DPD couriers to say that had a package for delivery this morning. Sure enough, shortly after 9 am a package arrived complete with a brand new HTC phone...
...an HTC Touch Pro 2 !!!
I phoned Vodafone straight away to be told they couldn't find out what had happened as "their systems are down" but I was assured it was just as good a phone. WTF? I said I wasn't happy and wanted the phone that I had ordered and not an older, slower, cheaper model. I was promised my account manager (it's a business contract) would call be back after 12pm when their system were working. She didn't (third time this week she has not returned my calls as promised).
I contacted them this afternoon to find out what happened and was (again) promised that the correct phone would be delivered as soon as they had more stock in (no mention of where the three earlier ones that had supposedly been allocated to me had gone to!). I explained that my number was due to be ported from my current provider O2 on Monday over to Vodafone and as such would no longer work on my current phone which is SIM locked to O2. "No problem Sir, use the unlocked Touch Pro2 until the HD2 arrives and we''ll collect it afterwards."
Anyway, after reading the comments on here from people who say they have deliveries guaranteed from O2 I decided to phone them to see if they could improve upon their offer to upgrade my expiring contract with O2. Sure enough O2 assure me they have then in stock and will deliver on Monday, what's more they only wanted an 18 month contract, whereas Vodafone wanted a 24 month contract for the same monthly outlay.
I was going to switch to Vodafone upon recommendation, but my purchasing experience with them has been anything but good and I certainly don't won't to enter into a 24 month contract with such a shambolic outfit.
Thanks for that, looks like 1-0 to TM
Had a look at TM tariffs, and the one you've got leoni looks pretty good. One thing I can't find easily on provider's sites, is whether MMS are taken from your text allowance or charged seperately. Orange charge for MMS, and also texting when abroad.
I know my questions sound a bit basic, but I've been with Orange for about 12 years......and its time to leave
Anyone else care to share?
Cheers
Have to agree on not dealing with Vodafone under any circumstances.
I've always had good phone service and good experiences with customer support at T-Mobile, but haven't had any dealings with O2 in recent years.
No real difference on the ROMs - the carriers have thankfully been easy on customisations this time around, and differences seem to be mostly removed apps (youtube, wifi router etc.) that you can add back in later anyway. Check the thread for the T-Mo ROM, and there should be details coming in of the others too, now they're starting to be available.
In other words, ROM specific differences really shouldn't be an issue, go for whoever offers you the best value price plan and network coverage where you plan to be most the time.

T-Mobile...wtf?

So here's the deal...
I've been with T-Mobile from the beginning - from waaaaay back when they were Mercury 121.
If I was to ring up T-Mobile as a new customer, I can get the phone for free, on the same tariff that I have now.
However, as an existing customer, if I want to upgrade to a HD2 I have to pay £140!
I think I'm gonna give OFCOM a call...
Yeah... I've had this in the past too. When I checked via the web for an upgrade to the Diamond from a Vario II, they quoted about £190. A new customer would have paid about £40. I thought it was a mistake, so went into my local T-nob-ile shop, and the girl said "Nope, can't do it any cheaper than £190". She made several phone calls to people, the manager came down, but nope, no can do. I said "OK, cancel the contract and I'll take out a new one please".... and then she says "But you do realise you will lose your number Sir?" I just replyed with "I'll group text all my contacts my new number. And I can remember an 11 digit number thank you."
It is a shambles of a system - I'll go in with a print out from Mobiles Direct too this time.
And I will kick arse....
Could you not just order a new phone as a new customer, whilst letting you existing contract continue, then get a PAC code from you old contract and move it to your new one? Yu would only have a few days of overlap...?
dugald5 said:
Could you not just order a new phone as a new customer, whilst letting you existing contract continue, then get a PAC code from you old contract and move it to your new one? Yu would only have a few days of overlap...?
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Most of the networks will tell you that you can't go from contract to contract on the same network and keep the number. This is an absolute lie, and you could go down a lengthy legal process to prove it, but it's not worth it over a phone number.
The best way to do it is to get a PAYG SIM, transfer your existing number to that, and then get a new contract (as a new customer) and transfer the number from the PAYG SIM to the new contract.
It's a pain in the arse. It's yet ANOTHER way that the telecomms companies try to rape you into submission.
Rant over. That advice still stands though
I'm with T-mobile using Solo (£20pcm) and thought I could just cancel and get a HD.
I got my PAC as I wanted to keep my number and then I got a call and was told however that I would need to upgrade or give them the 30days notice and then come in as a new customer.
they then offered me a deal rather than waiting the 30 days cancelling and coming back.
I could Upgrade effective immediately with the phone for free on a deal 18 month contract with the normal rates as per site. (now paying £40pcm flext = £225pcm spend limit and free internet)
so its true you can get upgrade phone for free. even if you were paying as little as £20pcm
Well I've just checked online for my upgrade as I am now in my final month, and it dosen't give me the option to upgrade to the HD2 - the Compact 5 (Touch Diamond 2) is as far as I can go - and that's if I pay £214.26!!!
Time to ring and cancel I think.
Tw*ts.
As a T-mobile (UK) customer my self with HD2 on that contract what you have to do is tell them what they already know they have to match the contracts for new and exsisting users this is how i got mine when they were not even out on t-mob. This works and they know it just want to try get the £140 out of you if they can hope this helps
The HD2 has just shown up in my online upgrade.... it's mine for £340!!!!
LOL! LOL! PMSL!! Christ, I'd hate to work for Tmobile right now, 'cos someone is gonna get a bashing!
Sorry to dig this thread back up, but after ringing them and asking for my PAC (code), and saying £340 was just plain silly, thye did offer me the phone on the Combi20 with internet (total £25) for £130. I said I can go to mobilephonesdirect and have the phone on this contract for £93. I was put on hold for 5 minutes and they said they could do it for £100. So I accepted. Should be here before 1pm tomorrow.
Only downside is it's likely to be looked to a T-Mobile ROM - unless you're lucky to get an unbranded one...
EddyOS said:
Only downside is it's likely to be looked to a T-Mobile ROM - unless you're lucky to get an unbranded one...
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It'll be flashed by the end of the day!
Towserspvm2000 said:
It'll be flashed by the end of the day!
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You're likely to loose your warranty then. I just moved from 3 to Virgin after they gave me some crap upgrade deals. You can port your number no problem and its unlocked and unbranded so i'm quite happy. Plus Virgin uses t-mob's network so you'd get the same coverage.
lepszy said:
You're likely to loose your warranty then. I just moved from 3 to Virgin after they gave me some crap upgrade deals. You can port your number no problem and its unlocked and unbranded so i'm quite happy. Plus Virgin uses t-mob's network so you'd get the same coverage.
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I checked Virgin's deal on the HD2 a few days back, pretty good, seems like the best out of all networks actually (?)
Is the high speed (HSDPA) network shared too?
sh500 said:
I checked Virgin's deal on the HD2 a few days back, pretty good, seems like the best out of all networks actually (?)
Is the high speed (HSDPA) network shared too?
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yes, it is
iv never payed for a mobile phone and i never will. vodafone have tried it on a few times but after asking for my pac code they always gave in. iv now moved onto o2 as voda dont do 3g in my area (and their customer services is pathetic) and got my hd2 online for £30 a month, £7.50 internet bolt on and the handset for free.mind you, its a 2 year contract but i can live with that. it would break my heart to pay for a mobile.........
T-Mobile wouldn't move till I asked for my PAC
I got the HD2 for free with 600mins, unlimited net, lots of texts, for
£35 on 18 months on T-Mobile
I've had it for a month.
Plenty of different roms tried, etc.
ACE
madcapmagician said:
So here's the deal...
I've been with T-Mobile from the beginning - from waaaaay back when they were Mercury 121.
If I was to ring up T-Mobile as a new customer, I can get the phone for free, on the same tariff that I have now.
However, as an existing customer, if I want to upgrade to a HD2 I have to pay £140!
I think I'm gonna give OFCOM a call...
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FYI, my contract had a month left to run so I phoned them and told them I was going to cancel my contract, after a bit of bartering I got the HTC HD2 for £8 a month with unlimited text. It arrived the next day and I swopped the sim with my unlimited web sim. must have been my lucky day.
lepszy said:
yes, it is
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sh500 said:
I checked Virgin's deal on the HD2 a few days back, pretty good, seems like the best out of all networks actually (?)
Is the high speed (HSDPA) network shared too?
Click to expand...
Click to collapse
I've tested this and I think Virgin only get limited bandwidth from T-mobile. Side-by-side tests using a HD2 with a Virgin sim, and a HD2 with a T-mobile sim showed Virgin to have less than a quarter of the download speed of T-mobile. Having said that, for every-day browsing from the mobile, the speed on Virgin is fine. But if you fancy high speed downloads, or streaming high quality video, than I don't think Virgin will perform as well as T-mobile per se or O2.
I was paying £40 pcm with three and expected a mammoth upgrade deal and got not even as much as a pound off the current advertised deals they have. One or two deals they offered were actually more. Anger isn't even the word... I wanted to kill someone! They had the cheek to tell me that with the new deal I would be making a huge saving on my old plan and that was the saving.
Aleemz said:
I've tested this and I think Virgin only get limited bandwidth from T-mobile. Side-by-side tests using a HD2 with a Virgin sim, and a HD2 with a T-mobile sim showed Virgin to have less than a quarter of the download speed of T-mobile. Having said that, for every-day browsing from the mobile, the speed on Virgin is fine. But if you fancy high speed downloads, or streaming high quality video, than I don't think Virgin will perform as well as T-mobile per se or O2.
Click to expand...
Click to collapse
Could be but like you said, doesnt really matter for every-day browsing

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