First to break it - Hero, G2 Touch General

Got my G2 on Wednesday and managed to throw it on concrete on Saturday. Scratched the crap out of the screen and case, thought this can't get any worse and then the screen cracked when I touched it. The screen still works but the outer casing is messed up. Sent it off to T-Mobile so hopefully it won't cost too much to fix.
I am pretty p*ssed off at how easily this phone broke. I have subjected my Vario III to some fairly serious abuse over the last 18 months and it still works fine. This phone on the other hand is wrecked after one measly drop.

herman3101 said:
Got my G2 on Wednesday and managed to throw it on concrete on Saturday. Scratched the crap out of the screen and case, thought this can't get any worse and then the screen cracked when I touched it. The screen still works but the outer casing is messed up. Sent it off to T-Mobile so hopefully it won't cost too much to fix.
I am pretty p*ssed off at how easily this phone broke. I have subjected my Vario III to some fairly serious abuse over the last 18 months and it still works fine. This phone on the other hand is wrecked after one measly drop.
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Ouch man that sucks, to be fair tho there not really designed to take that kind of abuse, also the Vario III is a brick compared to the hero lol, you could probabyl drive a car over it.
i gess its the price we pay for lighter thinner more streamlined phones.

I'll have to be careful then I threw my magic across the road. - It skidded across before I could stop it. It ended up with a few small circular cracks where I could see that the material under the plastic coating is deffo metal. Not a mark on the screen, because the curves at the top and bottom of the magic protected it.
Reckon its worth condsidering a magic handset when the price comes down a bit. Lots of folks slagged it off for looking plasticky but its a tank of a handset underneath.
I'm passing mine on to my brutish boyfriend, cos I know it can take some knocks. Then again maybe it just fell right? and yours just fell exactly
wrong. Certainly wouldnt be dropping it again to check if it is robust LOL
But you have my every sympathy - I'd be gutted

Some might have took out insurance as I think you can for 7 days after you bought it. Glad to see your honest

I found the Touch HD really solid and resistant I'll be carrefull with my Hero witch is coming soon

YOu threw it on concrete, what do you expect? Simple physics, concrete is harder than the material the Hero is made from, so when the two meet with force the Hero will lose, no matter how hard the plastic its made from. It's not diamond coated.

It was very tempting to take out the insurance but I was already covered on my home insurance so I thought I'd rather take a bigger excess hit than go along the fraud route.
RichDog, I'm afraid collisions between complex objects are never simple physics. Concrete is hard but the phone will have many different properties such as the elasticity of the plastic casing and maleability of the metal casing. Both of these act as shock obsorbers to disipate the energy of the impact, hence why almost all mobiles would have survived wih minor scratches. Mobile phone designers should incorporate a certain amount of impact tolerance into their products as almost all will be dropped at some point in their expected life. Mine only dropped from a height of three feet, a fall which almost all mobiles will have survived with minor scratches.

I remember dashing my Trinity across the Office some time ago after finishing a phone call to my provider about something, (never down anything like that before in frustration) what a very robust phone indeed

My HTC Diamond was submerged in some puddle outside while it was raining, didn't realise until I couldn't find the phone in my pocket, and even then it was still working.
Your just a bit unlucky.

Hopefully it was just bad luck but I would not be surprised to see a lot more of these phones break pretty easily. The problem is the large screen which isn't sunk in, makes it very vulnerable when dropped.

Mines in a rubber case already - I'm learning from scraping my Google IOn.
Daisy

Dayzee said:
Mines in a rubber case already - I'm learning from scraping my Google IOn.
Daisy
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Hi daisy did you get a black or white one in the end im still waiting on mine. Its at the post office as i wasn't in today?
Sorry for off topic

Richdog said:
YOu threw it on concrete, what do you expect? Simple physics, concrete is harder than the material the Hero is made from, so when the two meet with force the Hero will lose, no matter how hard the plastic its made from. It's not diamond coated.
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My thoughts exactly. Also note that capacitative touch screens are made of glass, not plastic, so they are not as crack-resistant as resistive touch screens, which only have a vulnerable glass layer UNDER the plastic later.
So it's really not fair to criticize the durability of the device when you're the one who was careless. Remind me to try that line at the chinaware shop next time I'm in it -- drop a couple of expensive dinnerware, then blame the shop and manufacturer for making plates that are not as tough as the plastic ones I have at home!

I can't wait till I can throw my diamond of a roof when I get the Hero
The normal speaker has broke, but the loudspeaker still works I mean What the F is that

I'm not trying to say it wasn't my fault, all I was saying is that it unreasonable to expect a phone not to have some form of impact in it's life. Maybe I was unlucky and it landed badly but if they are truly this fragile then I can guarantee that there are going to be a heck of a lot of disappointed people with broken Hero's.

Just an update in case this happens to anyone else. It cost £96 to get it fixed through T-Mobile. Took over a week and a half before I got the quote but once agreed the phone was back at the store within a few days. The £96 was for the replacement glass window and casing.

Related

What ever you do don't drop it!!

My son woke me up in the morning i bent over to look at the time knocking my HD2 all of 2 foot onto my laminate flooring..... screen has completely shattered!! this is one fragile device. Thankfully its insured through Vodafone I took it into the store today, but there doubtfull it can be fixed as it also chipped a piece of casing off as well. Now I'm a bit concerned they have no stock of the HD2 . I'll be gutted if thats the case.
Another reason why I wont be having kids...
Hi, I rang Vodafone today and I think they have a few replacement unitsleft, as they said they'd bee shipping me out one in the next few days... see my thread here: http://forum.xda-developers.com/showthread.php?t=611939
I hope its actually a HD2 they are shipping me and not another phone, fingers crossed!!
The direct replacement number they gave me was 08448540430 but I'm not sure if thats the right one for insurance but you can try it. Let me know how you get on
Sounds promising, thanks! If I get another i'll be wrapping it in cotton wool...
hammers4life said:
Sounds promising, thanks! If I get another i'll be wrapping it in cotton wool...
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If I could I'd cover it in adamantium...
This is quite worrying. I mean sure dropping a phone would not be considered "normal use" but surely it should have been taken into account when designing the unit that phones do get dropped?
My Touch Pro has hit the deck on more than one occassion and it's unscathed!! I'm not the careless type either, I look after my tech but these things happen. It's worrying that a 2ft drop onto laminate could cause the screen to completely shatter.
Strange, dropped mine 6 feet onto a tile floor yesterday, i was like nooooooooooooo!, picked it up, still perfect, must have been lucky.
Syphon Filter said:
This is quite worrying. I mean sure dropping a phone would not be considered "normal use" but surely it should have been taken into account when designing the unit that phones do get dropped?
My Touch Pro has hit the deck on more than one occassion and it's unscathed!! I'm not the careless type either, I look after my tech but these things happen. It's worrying that a 2ft drop onto laminate could cause the screen to completely shatter.
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Your Touch Pro also happens to have a plastic screen. Sounds stupid comparing it to a thin glass screen, doesn't it? You make it sounds like it's the coming of the apocalypse because the HD2 is the first of its kind to have screen cracked when dropped. Take a look at iphones, droids, hero, etc...
People here freaked out because it's probably the first capacitive screen they've owned and continue using it like it's plastic like past HTC phones. Be extra careful. Period.
You were extremely fortunate, either that or I was extremely unfortunate. Ive been reading about the HD2 apparently theres alot of internal stress so although the screen is pretty much scratch proof its not so good on when struck. Very annoying as Ive been very protective of this phone
its actually pretty tough
in my drunken state on new years eve I dropped my phone from shoulder height onto tar! some little dents on the bottom but 100% fine! Impressed...
stefanfuchsuk said:
in my drunken state on new years eve I dropped my phone from shoulder height onto tar! some little dents on the bottom but 100% fine! Impressed...
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Being intoxicated whilst using this phone is what I fear the most...
lude219 said:
Your Touch Pro also happens to have a plastic screen. Sounds stupid comparing it to a thin glass screen, doesn't it? You make it sounds like it's the coming of the apocalypse because the HD2 is the first of its kind to have screen cracked when dropped. Take a look at iphones, droids, hero, etc...
People here freaked out because it's probably the first capacitive screen they've owned and continue using it like it's plastic like past HTC phones. Be extra careful. Period.
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I'm not saying your wrong, but things like "drops" should be taken into account at the design stage of a device such as a phone.
Your car keys are not meant to be dropped, but they'd survive wouldnt they? A mobile phone, by it's very nature, is prone to a drop or two over it's lifetime...
Your reply is very condescending and poorly thought out.
Seems like the phone is a bit like an egg. Squeeze an egg from the top and it won't break. Squeeze from the middle however...! So some drop the phone and it shocks the "middle" while others drop it and it shocks the "top". Some are lucky, some are not. Hey ho, them's the breaks! (No pun intended)
HTC HD2 very fragil
hammers4life said:
My son woke me up in the morning i bent over to look at the time knocking my HD2 all of 2 foot onto my laminate flooring..... screen has completely shattered!! this is one fragile device. Thankfully its insured through Vodafone I took it into the store today, but there doubtfull it can be fixed as it also chipped a piece of casing off as well. Now I'm a bit concerned they have no stock of the HD2 . I'll be gutted if thats the case.
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I recall at list 7 users in this forum having broken screen and so on, so it seems to be taken in consideration >> a hard protector box be highly recommended.
stefanfuchsuk said:
in my drunken state on new years eve I dropped my phone from shoulder height onto tar! some little dents on the bottom but 100% fine! Impressed...
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hammers4life said:
My son woke me up in the morning i bent over to look at the time knocking my HD2 all of 2 foot onto my laminate flooring..... screen has completely shattered!! this is one fragile device. Thankfully its insured through Vodafone I took it into the store today, but there doubtfull it can be fixed as it also chipped a piece of casing off as well. Now I'm a bit concerned they have no stock of the HD2 . I'll be gutted if thats the case.
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Seriously. I let it drop like every god damned day from the 24th to the 1rst, and it's still pristine. no scratches. I even let it drop from my height (6 feet 2) while drunk and playing with a girl who tried to snap it out of my hands, my heart skipped a beat, but when I took it up, again, no scratches. I was like, God exists!
But neverthless, I ordered three different cases. I don't want to run out of luck.
Dropped mine from 1,5 meter on a stone floor, nothing happend....
Thank god!
I've dropped my HD2 more than 6 times already (usually from holding height, so about 4 feet) sometimes with the leather case sometimes without. It is still in perfect condition. Come to think about it, it think it always landed on the ends so that may prove the egg theory. I do not have it insured so I'm not gonna go prove that theory just yet
It really must depend the way it lands, but trust me 2 foot (bedside cabinet height) was enough to write off my new love lol. Or maybe someone didnt build mine and the other poor bast*rds phones right... maybe forgot to do up a few screws haha, but anyway all I'll say is be damned careful and take out that insurance it really is worth it.
hammers4life said:
It really must depend the way it lands, but trust me 2 foot (bedside cabinet height) was enough to write off my new love lol. Or maybe someone didnt build mine and the other poor bast*rds phones right... maybe forgot to do up a few screws haha, but anyway all I'll say is be damned careful and take out that insurance it really is worth it.
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Friday afternoon unit maybe!
Syphon Filter said:
I'm not saying your wrong, but things like "drops" should be taken into account at the design stage of a device such as a phone.
Your car keys are not meant to be dropped, but they'd survive wouldnt they? A mobile phone, by it's very nature, is prone to a drop or two over it's lifetime...
Your reply is very condescending and poorly thought out.
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Condescending? Poorly thought out? Like how you're comparing dropping your brick of a phone with plastic screen to a thin one with GLASS screen? LOL. I'm not even going to vilify that judging by your lack of common sense and logic.
Of course it's taken into account during the construction of the phone. Some people enjoy the finer things in life, and that means sacrificing some structural integrity for form factor. I'm sure being as naive as you are, you probably didn't think about that. You see, Syphon, the HD2 is like a Ferrari F430 comparing to your Civic of a Touch Pro. It has carbon fiber exterior mated with 490 ponies strapped to the back, and like any other cars out there, it has been crash-tested. It's expensive because of lightweight material, because of exquisite engine design, and because of engineering. All this to ensure that the driver gets the most thrill and satisfaction out of driving it. These cars are well maintained and pampered due to the common sense that these owners have and to be able to understand that these toys are expensive and you'd take the utmost precaution to enjoy them. Now the majority of the people who own these cars are smart, successful people who take pride in taking care of their valuables...the kind of stuff that you lack.
Your Civic, on the other hand, are a dime a dozen...and are the stuff that junkyards are made of. They're cheap, easily to get thrown around and can be easily fixed. The fact of the matter is, your civic is nothing more but a rolling scrap metal that attracts door dings, bird poo, and a variety of things that happen to a car with as much of a presence as a piece of rock. In case you're still clueless, your touch pro should never be compared to an HD2. It's a giant slab of plastic that doubles as a door stop.
Now, I was going to stop but you made another grand of a post. In case you haven't noticed, most car key FOBs are PLASTIC. Yep. Quite a shocker huh? You know what else is a shocker? It doesn't have a screen. All it is, is a small PCB board with a round battery attached to it. Though I wouldnt expect you to understand that based on your inane inability to understand what plastic is and what glass is. I suggest having a running start and smashing your head through your car window so you'll know what the difference is.
....I should aso tell you to put on a helmet to protect that smart brain of yours.

Word to the wise(scratch subject)

Well..like everything else I own...it was bound to get some imperfection within a short amount of time in possession. But lemme make myself clearer...I dropped my phone on the pavement and therefore I now have a scratched screen. While we all know metal can't scratch glass..pavement and diamond rings apparently still apply. But this isn't to simply warn all of you of the obvious fact that screen protectors are very handy on any device, but its to inform that no method found on he internet will cure scratches on the glass. From toothpaste to Brasso(which makes it worse actually). Nothing works..and therefore you are doomed to the scratches! Not sure what half he people on the internet are raving about on half the remedies for scratches in glass, but that's all it is, is hype. So learn from me either live with the scratches, buy protectors while you can...or end up forking over the money for a new screen eventually.
Bummer...not even sure if a screen protector would have survived concrete. But a good case would have...
Metal can't scratch glass? Is this something new for 2010.
indiearmy said:
Metal can't scratch glass? Is this something new for 2010.
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Sorry lol..Was typing it on my phone while watching Reno 911...I meant to say "metal can't scratch gorilla glass as easily".
Otherwise...I guess I'll try and wait out the arrival of HTC bravo or Supersonic...if either come to the US with a sim card carrier, and just give this nexus one to my GF. She claims I'm just being paranoid over something small so I guess she won't mind taking over ownership should a better phone come out.
fykick said:
Sorry lol..Was typing it on my phone while watching Reno 911...I meant to say "metal can't scratch gorilla glass as easily".
Otherwise...I guess I'll try and wait out the arrival of HTC bravo or Supersonic...if either come to the US with a sim card carrier, and just give this nexus one to my GF. She claims I'm just being paranoid over something small so I guess she won't mind taking over ownership should a better phone come out.
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Your completely giving up on the phone because a simple scratch on the screen, and instead you will wait for the Bravo a phone uglier than the concept model? This scratch must be very, very, bothersome.
I do get heavily irritated over small things such as this, but I would never buy an entire new phone over it. If its noticeable when the phone is on, then maybe yea..
fykick said:
Well..like everything else I own...it was bound to get some imperfection within a short amount of time in possession. But lemme make myself clearer...I dropped my phone on the pavement and therefore I now have a scratched screen. While we all know metal can't scratch glass..pavement and diamond rings apparently still apply. But this isn't to simply warn all of you of the obvious fact that screen protectors are very handy on any device, but its to inform that no method found on he internet will cure scratches on the glass. From toothpaste to Brasso(which makes it worse actually). Nothing works..and therefore you are doomed to the scratches! Not sure what half he people on the internet are raving about on half the remedies for scratches in glass, but that's all it is, is hype. So learn from me either live with the scratches, buy protectors while you can...or end up forking over the money for a new screen eventually.
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Have you priced out a new screen, by any chance?
All I keep reading is currently a repair for things like screens run 250 from HTC and maybe 75 to 150 from some place in Texas.
As for giving up on the nexus, I didn't mean give up on the nexus...just give it away when they come out with something newer should the specs not be lacking in the hardware section. The all black of the bravo, or even red/black of the supersonic are more my style anyways. But if their specs are worse, ill stick with the nexus.
Luckily I keep the stock case on...
because it seems I forget it is in my lap and I get out of the car, and so far I've dropped it about 5 times on the pavement and it is still beautiful!
Haha..you're totally right the stock case was doing me a great justice but I had gotten out of the car texting and sat my case down in the passenger seat and on the way back and at the edge of the pavement and grass it fell out of my hand lol ... and skipped around a a bit and resulted in one scratch/etch you can see while the phone is on and about 3 more while its off. Even the edges of whatever material the phone is made of has an etch in it. All these are very small seperately but all together are very distracting. I hope eventually I can get the screen repaired for under a hundred. Then I'd buy a protector and be happy with my nexus. But right now the prices to repair them are more than I originally paid for the phone. An I'd rather not pay more than a hundred for screen repair.
galaxys said:
Bummer...not even sure if a screen protector would have survived concrete. But a good case would have...
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The right screen protector, such as the invisibleSHIELD or Clear Protector, would have prevented this.. I only say this cuz of personal experience..
Ssantos6981 said:
because it seems I forget it is in my lap and I get out of the car, and so far I've dropped it about 5 times on the pavement and it is still beautiful!
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Christ... are you kidding?!
Mine goes in the passenger seat with a seatbelt firmly on and airbags fully deployed.
The wife gets shoved in the glove box
Some watch repairers have buffing machines to take scratches out of glass, you could try to find one of them.
I didn't even put the battery in my Nexus One until after I had put an Invisibleshield on it.
i highly recommend investing in a full phone protector.. i paid $35 and they wrapped my phone entirely in plastic screen protector material. Lifetime warranty on the stuff too.
If it ever gets scratched just bring it back and they replace it free.

HD2 is TOUGH!

A few days ago, I managed to drop my HD2. This would normally be a bad situation at the best of times, but this was from the top of my stairs at home. The phone fell through a gap in the bannisters and fell SCREEN DOWN on a stack of CAST IRON weights that were stacked on the floor below! I would've bet a lot of money that the phone would've been very badly damaged and was FULLY expecting to find the screen totally smashed with tiny splinters of glass everywhere. I trudged downstairs and, fearing the worst, picked the phone up and turned it over........ the screen wasn't smashed... it wasn't even cracked. I put the battery back in (which had been fired across the room from the impact) and turned it on... PERFECT. The case wasn't even marked or scratched.
Don't get me wrong, I count myself freakishly lucky, but I was truly staggered the phone survived that fall in the WORST of circumstances and didn't even get a scratch.
Just thought I'd share!
did u have any case on it ?
show a Pic of ur phone with its case
thanks
No case. Phone was naked.
astonishing..
I am amazed as well at the durability of the hd2. Dropped a 3 month old iphone about 15cm off the ground and shattered the screen. Annoying cause of the $ but was an iphone so didn't really concern me greatly. Someone got a used ipod as the phone part died. Anyway so when i was putting stuff in a cupboard with the hd2 in hand inside the stock leather pouch, i tipped the phone upside down by accident trying to keep the pile of junk in the cupboard from crashing down and out of the pouch she slid. This dropped almost 2 metres onto concrete tiled flooring on the top right corner of the phone in what i can describe as an almost vertical fall. I was thinking that the screen was long gone too but to my amazement she was still running fine with only a very slight warping of the hard plastic shell in the corner from where it hit. You have to be looking for it to see the warp that is how minute the damage is but i think i tempted fate once too much also. But hey... a really good phone that has survived a bit already. The only downfall so far is it turns on easily when in your pocket on the plane.
it is tough. accidentally dropped mine from the dressing table to the hard woord floor. did not find a scratch
you guys are lucky, back in february when I'd only had mine for 5 days I dropped it taking it from my pocket, just over a metre, shattered the whole screen to pieces, still used it for a week or so before the touchscreen failed to, god bless insurance!
i felt it 4 or 5 times on the floor witbout one scratch, to be honest only few ones barely visible on the battery cover like 1 or 2 mm long. probably lucky too.
now ... i use my fixed on my motorcycle (gps), went for a 7 days trip with you can guess, a lot of vibrations and sun heat. nothing
I read on here somewhere that the screens most likely to break if the first contact between the phone and the floor is the bottom corner near the hardware buttons because of the gap for the buttons which makes sense........
I would have just sat at the top of my stairs crying if I was the OP.....
Lucky lucky lucky.....
The center of the screen is the place for it to be hit. It's the strongest part of the display, the further out from the center you go, i.e. the edges, the weaker the display gets.
Try smashing a window hitting it in the center with a bat, it will just bounce right back at you with considerable force, hit the corners and you'll get a lot less recoil and you have a much higher chance of shattering the glass. Of course this is just a very crude example of what I mean.
id say you just got lucky
I wish the crap LCD panels HTC use for the HD2 were tough. I have had to return mine twice since I got the phone in November due to developing white patches on the display.
Strange that my 3 year old 2G iPhone doesn't have the same issue.....
Pagnell said:
I wish the crap LCD panels HTC use for the HD2 were tough. I have had to return mine twice since I got the phone in November due to developing white patches on the display.
Strange that my 3 year old 2G iPhone doesn't have the same issue.....
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And I am sure that someone with an iPhone is saying the same about HTC phones. It swings in roundabouts, no manufacturing process is perfect.
Kalavere said:
Try smashing a window hitting it in the center with a bat, it will just bounce right back at you with considerable force, hit the corners and you'll get a lot less recoil and you have a much higher chance of shattering the glass. Of course this is just a very crude example of what I mean.
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You owe me a new kitchen window.
Kalavere said:
And I am sure that someone with an iPhone is saying the same about HTC phones. It swings in roundabouts, no manufacturing process is perfect.
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I must know about twenty people with iPhones and can't think of one who has had a single hardware issues with them. A couple of them dropped their's which resulted in cracked screens but that applies to any device with capacitive displays. I'm not an iPhone fanboy here, I love my HD2. But despite Crapple being **** when it comes to their obsessive control of what the end user can do (which renders their phones unusable without a jailbreak in my view), they are renowned for the quality of their hardware and for good reason.
I just find it annoying that I have had to return my Leo twice for exactly the same issue without treating it any different to my numerous other phones, and I have no doubt the same thing will happen again within 3-5 months. This points to shoddy materials.
Wish I could say the same for my HD2. Slipped out of my hand the other night and onto concrete from about 4 and a half foot up. Screen is cracked all over, gutted. I've dropped it before but its just scuffed the rubberised edges, made a right meal of it this time.
Pagnell said:
I wish the crap LCD panels HTC use for the HD2 were tough. I have had to return mine twice since I got the phone in November due to developing white patches on the display.
Strange that my 3 year old 2G iPhone doesn't have the same issue.....
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sorry for possible hijack, but were those patches that bad? I have some, but I am not bothered bout them as I can only see them browsing xda developers. (whiteish background )
Kalavere said:
The center of the screen is the place for it to be hit. It's the strongest part of the display, the further out from the center you go, i.e. the edges, the weaker the display gets.
Try smashing a window hitting it in the center with a bat, it will just bounce right back at you with considerable force, hit the corners and you'll get a lot less recoil and you have a much higher chance of shattering the glass. Of course this is just a very crude example of what I mean.
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Good to know even the common house thief has knowledge to share with the community
bronx said:
sorry for possible hijack, but were those patches that bad? I have some, but I am not bothered bout them as I can only see them browsing xda developers. (whiteish background )
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It doesn't stop the phone being usable, but why should I put up with a defective screen on a phone that costs this much?

How durable is our HD2?

Hi,
Got my HD2 couple months back and using it with silicon cover since beginning but now I want to take the cover off and show the real beauty of the phone to everyone but I am too scared to take the silicon cover off because I am clumsy and I drop my phone way too frequently.
I know the phone looks very durable but exactly how durable is it??? can people share some experiences like oh I dropped it from 5ft and it was intact or oh I dropped it from 2ft and the screen broke etc etc.
I used to have HTC Kaiser/tilt and I dropped it way too my times without any covers but it never gave up on me.
PS: I know there is no real way to define durability of a cellphone but u know there are some cellphones which are really delicate and u have to handle them with extra extra care. While there are some like the kaiser who are made for rough use. Just want to know which category our HD2 belongs to?
Sorry for the double post, by mistake i posted it in accessories section!
Hey, i droped it many times and nothing happens.
Sometimes from 150 cm and a bit more and less.
I have thrown my Diamond down the street many times on a night out, but I would never want to drop my HD2 outside of a case, the entire front of the phone is glass, so you may get lucky a couple of times you may not. I wouldn't want to take the chance, it's expensive to replace.
I've dropped my HD2 a few times, most recent was when my mate rugby tackled me on a night out and broke my hand in the process, the HD2 survived almost unscathed due to it being in its case, although there is now a tiny chip on the front-facing bezel above the headphone socket where it meets the glass.
I never bothered with a screen protector and the screen looks as good as new and I've had mine since Nov2009. It's a tough little phone. As long as you keep it in its case when its not being used you will be fine.
hardik119 said:
Hi,
Got my HD2 couple months back and using it with silicon cover since beginning but now I want to take the cover off and show the real beauty of the phone to everyone but I am too scared to take the silicon cover off because I am clumsy and I drop my phone way too frequently.
I know the phone looks very durable but exactly how durable is it??? can people share some experiences like oh I dropped it from 5ft and it was intact or oh I dropped it from 2ft and the screen broke etc etc.
I used to have HTC Kaiser/tilt and I dropped it way too my times without any covers but it never gave up on me.
PS: I know there is no real way to define durability of a cellphone but u know there are some cellphones which are really delicate and u have to handle them with extra extra care. While there are some like the kaiser who are made for rough use. Just want to know which category our HD2 belongs to?
Sorry for the double post, by mistake i posted it in accessories section!
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If you're that clumsy, I'd suggest you keep it in it's case Hardik119 as Murphys law says you'll drop it as soon as you take that cover off?
Hulmeman said:
If you're that clumsy, I'd suggest you keep it in it's case Hardik119 as Murphys law says you'll drop it as soon as you take that cover off?
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hehe, i can see tomorrows post already
'so last night i fumbled whilst taking the case off and the phone exploded into 900 pieces'
hardik119 said:
Hi,
Got my HD2 couple months back and using it with silicon cover since beginning but now I want to take the cover off and show the real beauty of the phone to everyone but I am too scared to take the silicon cover off because I am clumsy and I drop my phone way too frequently.
I know the phone looks very durable but exactly how durable is it??? can people share some experiences like oh I dropped it from 5ft and it was intact or oh I dropped it from 2ft and the screen broke etc etc.
I used to have HTC Kaiser/tilt and I dropped it way too my times without any covers but it never gave up on me.
PS: I know there is no real way to define durability of a cellphone but u know there are some cellphones which are really delicate and u have to handle them with extra extra care. While there are some like the kaiser who are made for rough use. Just want to know which category our HD2 belongs to?
Sorry for the double post, by mistake i posted it in accessories section!
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Click to collapse
It's great, I dropped it several times from 0.5m-1.0m and it's working perfectly ATM.
Had mine for 9 months now, never put a silicon case or it or screen protector. Only use the leather-ish case that came with it, have dropped my HD2 loads of times. I am litterally the worst person with phones, i had four new phones in a 2 year contract before this because i am so clumbsy, including the kaiser and tp2. HD2 is far more resilient and mine has not noticable marks on it.
Maybe i'm lucky with this phone, but i have seen videos of hd2 and iphone being pushed together screen to screen and the iphone breaks way earlier and considering the screen is that much smaller more pressure would be technically be being applied to the HD2.
Dust in your HD2's USB port is more likely to break your phone than dropping it.
The screen is gorilla glass, check out youtube for some videos of guys trying to break or scratch it, not easy! As for the case, I dropped it a couple of times on asphalt, and while the case looked fine, there is a rubbery edging around the screen that did get gouged. You can't really tell by looking, but you can feel it.
Such a classy device needs to be treated elegantly!!
A screen protector is a must have.
And to show off with ur sexy phone use a OEM leather pouch (slim and rich looking) that can be bought from ebay with a reasonable price.
http://cgi.ebay.com/NEW-Leather-pou...389855?pt=PDA_Accessories&hash=item415267839f
for such a big screen with lots of glass, its pretty tough, im a bit clumsy with phones, like some, i dropped by LG BL40, good job, it was ****e, but screen shatterd, chucked it in the bin and got this...always used the pouch, but had it out playing music, a broom(yes a broom) fell over and i have a c shaped scratch, drives me mad...but did scratch easier i thought..the case marks pretty easy to. But for such a large phone, thumbs up.
sevoflurane said:
Such a classy device needs to be treated elegantly!!
A screen protector is a must have.
And to show off with ur sexy phone use a OEM leather pouch (slim and rich looking) that can be bought from ebay with a reasonable price.
http://cgi.ebay.com/NEW-Leather-pou...389855?pt=PDA_Accessories&hash=item415267839f
Click to expand...
Click to collapse
not sure I agree with the screen protector. I can never keep one on the phone, it will be on for a couple of months, then start annoying me and I take it off. The screen is very scratch resistant and I don't tend to drop phones. It stays in it's bodyglove kickstand case (which adds a little lip to the edges) and goes in a leather beltclip case.
hardik119 said:
I know the phone looks very durable but exactly how durable is it???
Click to expand...
Click to collapse
The screen is very durable. Over the 9 months I've owned my HD2 the screen hasn't had one scratch on it despite no screen protector.
Drop it and one of two things will happen: nothing or total destruction of the screen.
Unfortunately, after 9 months of being careful I recently dropped my phone onto concrete from about 2 feet and the screen is totalled
The problem lies with the thinness of the bezel where it meets the screen (it deforms easily) and the tight tolerances of the join between the bezel and glass.
The combination is deadly and any design engineer ought to have noticed that at pre-production.
Someone at HTC sacrificed how the phone felt in the hand to how the glass screen reacts to side on pressure as a result of the bezel deforming on impact.
I'd be happy to have a chunkier bezel with just a few more mm of metal on the bezel if it prevents deformation on impact.
The phone is insured but I'll probably get reamed at policy renewal time next year.
the hd2 is durable as far as drops go (i don't use a case) - i've dropped mine twice, once on a wooden floor from about 5 ft up,no damage, and once onto concrete from the same height,only damage a very tiny dent/scratch on the corner of the case where it hit the street.
however, do NOT believe the bull**** about the screen being super scratch resistant !! after only two weeks of GENTLE use,and only being kept in my back pocket with nothing else,there was a one inch scratch across the front. i know,i saw the videos as well, but the fact remains. it scratches,and it scratches pretty damn easy.
GET A SCREEN PROTECTOR IMMEDIATELY !!!!
Neither case nor screen protector has (or will) ever touched the perfect curves of my hd2. Furthermore, it has seen a heavy ammount of abuse.
As far as dropping it goes... I wouldn't reccomend it. Mine has survived chest high (I'm 6'4") drops on to concrete (landing screen first) and not broken. However, many a sad story has been told by users with falls from lesser heights. The unlucky folks notwithstanding, I have to say that the screen is certainly well-made. In the 6+ months I've owned it, the screen remains conspicuously scratch-free. It should be noted that I often take out my car keys and and aggressively assault the screen with them (to the horror of onlookers). I also regularly lay my device down face-first. Still can't seem to find a single scratch.
As previously mentioned, I do not have or use a case of any kind. I keep my phone on me at all times in my front pocket (screen facing my leg). This includes when I am at work. I work... at a warehouse. Which means my hd2 gets to enjoy pallets, boxes, and various other blunt-force trauma slamming against it in my pocket. Here's what I have found.
The parts that are NOT so tough:
1) Battery cover.
I have noticeable scratches and marks on the battery cover. There is a thin coating on it that will flake off after a certain ammount of abuse.
2) The flash.
My led flash was dislodged slightly (some time while at work) and pressed up against the vibration motor. Although it was easy enough to fix by popping the phone open and remounting it.
The parts that ARE tough:
So far... everything else.
jamima69 said:
it scratches,and it scratches pretty damn easy.
GET A SCREEN PROTECTOR IMMEDIATELY !!!!
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Click to collapse
No. It really doesn't. Whatever happend to your phone to cause a scratch is unfortunate... but it is the exception, not the rule. When I am unable to INTENTIONALLY scratch something, aforementioned "thing" can not be considered "easily scratchable".
I dropped mine from 4-5 feet high a few times (a couple onto concrete) and it was fine.
Then yesterday I dropped it from 2 feet high onto a wood floor and the screen was totally destroyed. Must have just hit at the right (wrong) angle...
Also, my screen has several scratches on it, so saying it is EXTREMELY scratch resistant is BS. However, now that my screen is destroyed anyway, I tried scratching it with a key, and knife, a pushpin, and a couple other things (haven't tried my wife's diamond ring, heh) and cannot for the life of me scratch it. But it DID get scratched somehow... and one of them was there after only a few days of use.
jamima69 said:
however, do NOT believe the bull**** about the screen being super scratch resistant !! after only two weeks of GENTLE use,and only being kept in my back pocket with nothing else,there was a one inch scratch across the front. i know,i saw the videos as well, but the fact remains. it scratches,and it scratches pretty damn easy.
GET A SCREEN PROTECTOR IMMEDIATELY !!!!
Click to expand...
Click to collapse
the one inch scratch on your HD2 is very unfortunate, but does not mean at all that it scratches "pretty damn easy". At this point I totally disagree. I have my HD2 now for more than 1 year and I'm a heavy user, but after all this time there is not one single scratch to detect on the screen. I must say though, that I always have my HD2 in a leather belt case when not in use, but never used a screen protector on my HD2.
So in conclusion: the HD2 does not scratch easlly at all, but you have just been unfortunate and very unlucky.
regards, Kuzibri
I've recently replaced the screen in my HD2 because the old one had sustained some serious damage through an unfortunate encounter with asphalt. The device can handle some serious punishment, but the screen can crack quite easily when dropped just the wrong way. I've heard the screen can handle 400 newton of force which is quite a lot, but a 1 meter drop and slide across asphalt was too much.
Also, the screen is almost scratch-free except for sand! Sand can scratch the screen easily (had it in my pocket when working on the beach) so use a screenprotector when in a sandy environment.
While the phone is durable, it is always a good idea to to have the phone in a gell case to keep it from getting mangled when dropped. having owned several touch phones I have not found a need for a screen protector as I do not put my phone face down or in a pocket with other things...

[Q] is it really so fragile?!

I'm thinking of buying a GS2 and what scares me the most are the threads by people who cracked the screen.
All my phones fall, from the first siemens (back in the '90) to my my last htc hero.
At least once a month it makes a flight off the sofa, off the table, on the cement ... at most the back cover comes off, the battery flies away and the body (not the display) reports some scratches.
My hero also shows signs of bites and scratches by a cat, but nothing more!
(try to control a cat a let me know ...)
I read the last post of a poor guy whose s2 fell to less than one meter on the gravel and the display cracked!
But is it really so fragile?!
Is there someone whose s2 has been dropped from a reasonable height and the screen survived ?
L.
volpe71 said:
I'm thinking of buying a GS2 and what scares me the most are the threads by people who cracked the screen.
All my phones fall, from the first siemens (back in the '90) to my my last htc hero.
At least once a month it makes a flight off the sofa, off the table, on the cement ... at most the back cover comes off, the battery flies away and the body (not the display) reports some scratches.
My hero also shows signs of bites and scratches by a cat, but nothing more!
(try to control a cat a let me know ...)
I read the last post of a poor guy whose s2 fell to less than one meter on the gravel and the display cracked!
But is it really so fragile?!
Is there someone whose s2 has been dropped from a reasonable height and the screen survived ?
L.
Click to expand...
Click to collapse
at the right angle anything can crack
buy this
youtube
You have a 4.3 inch screen, 8mm phone, ofcourse it's fragile. All of them are. Like ^ said, buy a nice case, and you'll have some protection against small falls.
If you cannot afford the Case Mate Tough Case , then Amazon has some reasonably cheap gel cases , do not buy a silicone case as they attract dirt/dust like a magnet
OP, I dropped mine from 1 meter height a number of times, but always on wooden or carpeted floor. Never dropped on concrete or gravel. But I bet most modern smart phones with large touchscreens will crack if dropped on hard surface landing on the screen or even not on the screen but at a proper angle like someone already mentioned.
Either buy a good case, or buy a tough weather and impact proof phone.
dropped mine 100 times.....apart from a few cosmetic scratches, been fine
volpe71 said:
Is there someone whose s2 has been dropped from a reasonable height and the screen survived ?
My hero also shows signs of bites and scratches by a cat, but nothing more!
(try to control a cat a let me know ...)
L.
Click to expand...
Click to collapse
I dropped mine the first day from about 1.7 meters/5.6 feet(?) (I guess that's the height my ear is at) on the pavement. It's fine, just scratches and scuffs on the corners and the back, but nothing bad.
Bought the CaseMate Tough Case though, just to be sure.
PS. Damn cats! mine keeps battling my remote, it lights up as he touches it... chews through the lcd screens
I have just a full-body screen protector on mine and have dropped it a couple of times and its been fine. What part of the phone that hits the ground first is going to make a big difference too. If it hits the ground vertically on a corner than yes, you're more likely to have the screen crack. A couple of the reported cracks were from stress where the screen was in someones pocket and either pressed against something or sat on. Also, consider how many are out there now and the cracked screen reports are less than a dozen. I was afraid of it when I first got it but less so now.
qwerty warrior said:
at the right angle anything can crack
buy this
youtube
Click to expand...
Click to collapse
Gonna get one of those. Looks good.
Sent from my GT-I9100 using Tapatalk
Having come from Nokia phones and Htc phones.. this is as light as a feather and just slipped through my hands quiet a few times.. but you get used to it..
Once it dropped of the table but no harm done. yes it is very light and I would suggest getting it a case or something to make it feel more in the HAnds although I never used cases on any of my phones leave alone screen protectors.
But yeah you get used to it after a while so go GET one
i threw mine, it still works. Buy a big leather case. Top tip of the day, it saves you ££££'s
You guys just need to be more careful with your phones.
DVC1985 said:
You guys just need to be more careful with your phones.
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Click to collapse
http://youtu.be/lcepWNOuUuM
LOL at "iPhone Dropped in Slow Motion"
Tinderbox (UK) said:
If you cannot afford the Case Mate Tough Case , then Amazon has some reasonably cheap gel cases , do not buy a silicone case as they attract dirt/dust like a magnet
Click to expand...
Click to collapse
600€ for the phone so the price of the case would not be a problem.
A must have accessory (for my use) is an active car holder; one you put the phone in without having to plug cables, to put the phone out from the case, etc. ( like the original samsung one )
Anyway, thanks to everybody.
At the end I think I'll go for the phone, some "invisible skin" protector and an insurance.
L.
I am really a bit confused about this entire thread. Maybe I just haven't seen the flood of threads complaining about cracked screens, but the only ones I've seen even remotely related are:
1) Some dude dropped a dumb bell on his phone. You be the judge of whether or not that is indicative of the screen's robustness.
2) Some dude dropped his phone into the toilet for a swim with some poo and water. And, it still survived.
So, I guess if you want a phone that is impervious to heavy metal weights being dropped directly on it, then yes, I would be wary of this phone. The good news is, if you're the type to possibly have your mobile phone go for a **** swim every once in a while, you're in luck.
All joking aside, get a decent case for it, screen protectors, and the phone is as well built as any other well built phone. Plus, the phone in its "naked state" is a bit too thin for me anyway.
I dropped mine from like 1,5M on solid stone. Landed on a corner which now has a little dent other then that there is nothing to see...
I was actually surprised it survived i have seen phones die from less.
1m height to solid stone
Dropped mine from 1m onto solid stone floor. Landed flat on the screen side. 2 or 3 fix points on backcover opened. Other than that, not even a scratch. Back cover was also ok.
I have read these unfortunate threads before and I admit I was scarred to to pick it up lol.
http://www.youtube.com/watch?feature=player_embedded&v=ErXqnQKs-tA
cmd512 said:
I am really a bit confused about this entire thread. Maybe I just haven't seen the flood of threads complaining about cracked screens,
Click to expand...
Click to collapse
XDA is not the only place in the world talking about phones ... anyway, am I free to be scared and ask or not? ;-)
L.
dropped mine 2 days ago ad the screen is chipped and cracked, now on the lookout for a new piece of glass

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