Hi,
I am a system administrator for my company and i am considering switching from windows mobile devices to android devices in our company.
What i am looking for is people who use or have used there android with exchange.
This is mandatory in our company.
The phone needs to be able to sync Email, Contacts and Calendar with MS Exchange.
Are there people who can confirm that
- this works.
- what is your experience.
- Does is work like on a windows mobile device?
- Does it run smooth
- are there any complications.
- Is there anything that needs to be done server side (i assume not)
Any information would help.
Also i would like to know,
From the 3 android phones that are now available (g1, magic & hero)
Seeing that they are all HTC made, do they all have the htc exchange support implemented?
And if not, which ones don't support it, and is there an alternative solution for it?
Thank you in advanced.
Alex
A little info...
anheuer said:
Hi,
Are there people who can confirm that
- this works.
Click to expand...
Click to collapse
Yes, this works. The HTC Exchange app "Work Mail" (mail.apk) allows for syncing of mail only. Complete Exchange sync support is available at this time via thrid party apps only. The best I've seen so far is Touchdown. A 5 day demo is available for testing. This solution is frowned upon by all my sysadmin pals because of two reasons... 1) added cost per end user and 2) its not native therefore you're relying on a third party for support. If they go under, your elegant solution is toast.
- what is your experience.
--> See above. Touchdown works well. Mail.apk gets the mail down but sync can be an issue and calendar, contacts and tasks is a NOGO.
- Does is work like on a windows mobile device?
--> Don't think I know what you're asking but... if you mean does it work like windows mobile's implementation of Outlook/Activesync then... not really. Sync is just like Activesync in that it polls your Exchange server periodically and checks for new items. See above for differences.
- Does it run smooth
--> Sure, though some have reported intermittent sync issues, I have not had that problem. Bear in mind pretty much everyone using Mail.apk is running some flavor of an experimental ROM.
- are there any complications.
-->typically, yes. See above
- Is there anything that needs to be done server side (i assume not)
-->no, no config changes are required to run either mail.apk or Touchdown
Click to expand...
Click to collapse
Also i would like to know,
From the 3 android phones that are now available (g1, magic & hero)
Seeing that they are all HTC made, do they all have the htc exchange support implemented?
Click to expand...
Click to collapse
Mail.apk or Work Mail is a part of the ROMS for newer HTC devices, it is not intended to be used on the HTC Dream/G1 but has been ported over by kickass people to be used on the G1 and is included in newer modded roms like Cyanogens. I believe it first popped up in the Sapphire ROM, search here for in And.dev for the thread that clued me in to its existence.
So bear in mind, any solution you employ will either be entirely 3rd party or incomplete at this time. Also, the Dream/G1 is the only phone with a keyboard, I don't know about you but I wouldn't be composing emails with an onscreen keyboard.
Hope that helps and that I didn't misrepresent anything. If I got any of this wrong get in here and spank me good guys.
innerspace said:
Yes, this works. The HTC Exchange app "Work Mail" (mail.apk) allows for syncing of mail.....................
Click to expand...
Click to collapse
Thank you for your reply.
I assume that when i use the application Touchdown on the G1, that this will also work right?
On our mail server we enforce 2 things when connected to the exchange mail.
1. force password protection on the device
2. force encryption for files on device and SD card.
Do you have experience with this in combination with Touchdown?
Does it ignore it?
Will it enforce it?
Because i think we at least want password protection
(and then i mean that the entire phone cannot be used until the password has been typed. to protect all date on the phone.)
Just one additional point - the "work email" app DOES provide for full Exchange support (ie. contacts, calendar, email) on SOME ROMs. Any ROM that uses an HTC branded Magic ROM as its basis will have this, whereas Google branded ROMs do not (although they can run the application if one acquires it, in such case you'll get email only - most ROMs over on the development board bundle at least the email only version).
A good ROM to use for this is the Smartphone France ROM, which has full support, and is a moderately fast ROM.
I'm not sure about encryption and/or password protection for Exchange but certainly you can add passwords or even gesture based locking onto Android phones.
I personally found Touchdown to be complete and total gash, just couldn't get it to work at all well. Either it wouldn't sync at all, or it'd take ages for mails to appear, or you'd get a random subset of an inbox rather than a complete listing. However, most people who have used Touchdown seem to think my experience is in a minority.
Loccy said:
Just one additional point - the "work email" app DOES provide for full Exchange support (ie. contacts, calendar, email) on SOME ROMs. Any ROM that uses an HTC branded Magic ROM as its basis will have this, whereas Google branded ROMs do not (although they can run the application if one acquires it, in such case you'll get email only - most ROMs over on the development board bundle at least the email only version).
A good ROM to use for this is the Smartphone France ROM, which has full support, and is a moderately fast ROM.
I'm not sure about encryption and/or password protection for Exchange but certainly you can add passwords or even gesture based locking onto Android phones.
I personally found Touchdown to be complete and total gash, just couldn't get it to work at all well. Either it wouldn't sync at all, or it'd take ages for mails to appear, or you'd get a random subset of an inbox rather than a complete listing. However, most people who have used Touchdown seem to think my experience is in a minority.
Click to expand...
Click to collapse
Could you suggest one or more of those locking apps?
So if i understand correct.
The only way to not have to worry about which android phone people would like to use, and still have full exchange functionality is by using touchdown.
If i dont want to use that, then i need to get an android phone that is htc branded, or change the rom to a custom rom.
All Rogers and Hero ROM's have full exchange support NATIVE to the ROM.. do not go the Touchdown route.
As Android is increasingly supporting exchange, Touchdown will be less and less supported.
I am currently running Soulife's Rogers ROM and it handles exchange (email/contacts/calendar) totally native and works really well.
As for your company, it really depends on how many handsets you are supporting, and also depends on whether you really want to root and run different roms on all these devices as well.
I'd probably wait until an Android phone is released in your area that fully supports exchange natively.
There is no remote wipe for Android ... so if you are concerned about security or have to enforce password or locking policies then you should consider blackberry server ... I'm in the same boat as you, would like to use Android but the management tools are not there yet.
I have a magic flashed to jacHero, all aspects of exchange work fine, except one thing. When I try to change the date on a meeting invitation, I get a force close. I guess this is a problem with the ROM, as the stock Rogers ROM did not have this issue.
I have also tried touchdown, which works fine, and has tasks (which is a plus), but I prefer the native app.
Loccy said:
Just one additional point - the "work email" app DOES provide for full Exchange support (ie. contacts, calendar, email) on SOME ROMs. Any ROM that uses an HTC branded Magic ROM as its basis will have this, whereas Google branded ROMs do not (although they can run the application if one acquires it, in such case you'll get email only - most ROMs over on the development board bundle at least the email only version).
Click to expand...
Click to collapse
i'm using an HTC ROM on my vodafone/Google branded magic (which does not sync with exchange by default) and the exchange sync works quite well. i get email, calendar and contacts.
one thing though, with regards to exchange contacts, there doesn't seem to be a way to browse the GAL.
in my case i have to click menu, then company directory. then i can type an entry into the search box.
it does feel a bit cumbersome, but i guess it's better than your phone trying to download several thousand GAL entries to your phone.
Do you need wi-fi?
If you need to use wi-fi in your company, and if you are using WPA-Enterprise (AD auth), keep in mind that android doesn't support it yet (at least out of the box).
Related
I see there are a few ROMs out there that have full Exchange support built in, but coming from WinMo phones, flashing an Android phone seems to me a pretty daunting task (even after reading the newbie thread).
Is there any way to get full Exchange functionality without flashing?
If I were 100% certain I was going to keep this phone, I would start flashing it. But it's for my girlfriend, who has been using an iPhone connected to my Exchange server for over a year now.
Try RoadSync from the Android Market. Not free but does the job pretty well.
Looks like it does it all. It's a shame the HTC app doesn't do it all, though. Especially when even the iPhone has Exchange support for no extra charge.
If she keeps the phone, I'll most definitely do a custom ROM, though I still think it's a little much for me. We'll see...
Thanks for the help.
there are three versions of mail that i'm aware of.
one does not support exchange at all (this is the default on "google experience" phones).
one does limited support of exchange (it does email, but i don't think it does contacts or calendar).
and the third one (which i am using) does email, calendar and contacts.
it doesn't look pretty, but it lets me send an receive while i'm away from my desk, so it suits me just fine.
which version you get depends on a) which telco you get your phone from and/or b) which rom you're using.
I want to sync my Outlook information on my PC with the Nexus one and I have heard good news about the HTC sync. Does anyone know if the HTC Sync will work with the Nexus One or does anyone know a better app? Thanks.
scuse me while a LMFAO!!!
No, it won't work with HTC sync. sadly, i don't know of any alternatives. If you are just using it for the first initial sync, then just import your outlook information into your google account and be done with it.
If you need ongoing sync possibilities, then unless anyone else knows something that i don't, then this is not the droid you're looking for.
Thanks, I figured as such.
Nobody has any concern about uploading all these potentially personal and sensitive information into the cloud?
We really trust Google that much?
To sync your calender events you can use this:
http://www.google.com/support/calendar/bin/answer.py?hl=en&answer=89955
To sync your Outlook contacts, you can set u your Exchange account to sync contacts as well.
I'm not 'afraid' of Google, but I would prefer that my desktop and my device be synced. Contacts, Calendar, etc. I use Outlook, and I was happy when my Hermes was in-sync. I'd definitely like Outlook-Android sync.
-bZj
The days of PC > Device sync are dying a slow and painful death. From MobileMe to Google Sync to Microsoft Exchange & MyPhone, just about every smartphone short of Blackberry wants you to use the 'cloud'. Not like it matters, seeing as how we are already in the Matrix...
This is simply not true - it might be true for end-users, but you can be pretty sure that most companies will not allow "cloud sync" in the forseeable future. They have their own IT infrastructure and IT policies do not allow sharing of corporate data on some 3rd party servers like Google "Cloud".
Google knows that, and that's why they did enable MS Exchange ActiveSync.
However, for many SMEs this does not work, as they do not rely on MS Exchange - their workers rather use desktop outlook accounts.
IMHO this is a very big problem. I am experimenting with few Android sync applications ("Missing Sync", "CompanionLink", etc...) but all of them have some flaws - like no 2-way sync, some proprietary calendar app, etc...
Ivan Dimkovic said:
This is simply not true - it might be true for end-users, but you can be pretty sure that most companies will not allow "cloud sync" in the forseeable future. They have their own IT infrastructure and IT policies do not allow sharing of corporate data on some 3rd party servers like Google "Cloud".
Google knows that, and that's why they did enable MS Exchange ActiveSync.
However, for many SMEs this does not work, as they do not rely on MS Exchange - their workers rather use desktop outlook accounts.
IMHO this is a very big problem. I am experimenting with few Android sync applications ("Missing Sync", "CompanionLink", etc...) but all of them have some flaws - like no 2-way sync, some proprietary calendar app, etc...
Click to expand...
Click to collapse
Have you tried TOUCHDOWN?
TOUCHDOWN? what this? i don't want to import all the contacts to Google, prefer my desktop and device be synced...
I'm on the same boat here. I was very happy with Symbian-iSync/Mac-iPhone ecosystem until I moved to Android/Linux. Open standard support does not exist on this Android/Linux combination.
Talking about open standard, there is Android-SyncML app in the work. It's still an alpha release, so I'm not sure how reliable it is. But this is a good sign. Once Android has SyncML support, then you can sync to whatever platform supporting this protocol.
Google "android-client syncml". (I can't post links)
I think most of us already sold their soul to Google... so yah?! hahahaha
eaglesteve said:
Nobody has any concern about uploading all these potentially personal and sensitive information into the cloud?
We really trust Google that much?
Click to expand...
Click to collapse
Touch is for an exchange server not to be used with a pop or imap. Would love to get HTC sync to work with my epic. Why hasn't someone came up with a good solution?
Companion Link
I wanted ongoing sync with outlook and was disappointed there's nothing that is good and free for n1. I bought companion link for google and outlook. It was $30 but it works well. So outlook updates google (not the phone directly but you can get it to sync the phone directly) and then the phone syncs with google.
k?
phone <-> cloud <-> desktop
Is how it's meant to work. What bit doesn't?
@Henchman: You saved my life I went around for ages looking for that!
I'm on take two trying to type this without sounding condencending but its hard because some people just dont get it. It often doesnt matter what you want at work. You do your job the way you are told. Many people have to sync with a local version of outlook, the cloud isnt an option and wont be for a long time if ever on third party servers. Got nothing to do with what they want or whats better. Got nothing to do with whether or not you think or I think or anyone thinks outlook sucks. Its a fact of life while going about the job. I have to use two phones because of this and like many I wish android would grow up so it could go out in the daddy world which is dominated by microsoft as far as office software goes. Another thing that wont be changing quickly due to the long term investment in it. And yes, I get that many of you can use it as a work phone. A whole lot of people cant and were talking millions which brings me back to the beginning. Many people cannot use a third party cloud solution and must sync with a local install of outlook for various reasons. OK?
rhedgehog said:
scuse me while a LMFAO!!!
No, it won't work with HTC sync..
Click to expand...
Click to collapse
Working now
http://android.modaco.com/content/g...nc-on-nexus-one-with-r24-edit-working/#entry0
There's also an updated version available now from HTC.
DirkGently1 said:
Working now
http://android.modaco.com/content/g...nc-on-nexus-one-with-r24-edit-working/#entry0
There's also an updated version available now from HTC.
Click to expand...
Click to collapse
Wow, so the Nexus One works with HTC Sync, and HTC Sync can sync Outlook contacts and calender entries. (http://www.htc.com/www/support.aspx)
Cool.
I've tried Touchdown and other competitors, and like the above posters, I felt Companion Link came the closest. I was very close to buying their license (i called them once and they do allow the $39 license to be used on 3 PCs that you may want to sync your phone with. Eg. Laptop and Desktop).
This *might* lose CompanionLink some customers, but can anyone verify if HTC Sync can sync Tasks and Notes too, like CompanionLink does?
I like CompanionLink for that and their post 3.2 versions seem to be doing it well. The only problems I see that have given me pause to fully purchasing it are:
- Fat thumbs..I still use my Winmo Keyboard phone thus.
- SMS Bug in Android is still not worked out.
- DejaOffice is the front end application for CompanionLink on N1 and in Android, and its not a totally seamless experience with the front end UI integration that Tasks and Calender had in the Windows Mobile environment/desktop/home-screen. (Maybe some widgets might give resolve to that).
That said, Swype skillz + SMS Bug Fix + Widgets vs Dejaoffice, would make Companionlink a winner for me, and would get my money, because theirs no cloud involved.
Couldn't this answer your question?
http://www.android-sync.com/
It's an early build like they say. But it might match what you're looking for.
Just wondering, any news about being able to sync with Outlook?
I do not use online e-mail. I would get this phone but only if I can sync with Outlook both at home and work (Exchange). Need Contacts, Calendar, and e-mail (if possible).
Has anybody heard anything about it?
I would think they will use HTC Sync... but just wonder if it will be available or not.
Thanks.
HTC Hero does that.. So I am guessing it will be supported or else there is an app (TouchDown) that will do the same thing..
toocrazy999 said:
Just wondering, any news about being able to sync with Outlook?
I do not use online e-mail. I would get this phone but only if I can sync with Outlook both at home and work (Exchange). Need Contacts, Calendar, and e-mail (if possible).
Has anybody heard anything about it?
I would think they will use HTC Sync... but just wonder if it will be available or not.
Thanks.
Click to expand...
Click to collapse
I think you can be 99% sure this will happen. I don't think Sprint would release a flagship device that wouldn't be compatible with 85+% of the business users that would like to purchase.
I wouldn't worry, and as stated, the Hero does this, as does the Nexus One, so I'm sure the Evo will be fine.
I hope it supports active sync encryption. My company switched over to this just recently and everyone with android phones were hosed. They will not install Touchdown on the server either.
I haven't heard anything about android actually supporting this protocol, has anyone?
toocrazy999 said:
Just wondering, any news about being able to sync with Outlook?
I do not use online e-mail. I would get this phone but only if I can sync with Outlook both at home and work (Exchange). Need Contacts, Calendar, and e-mail (if possible).
Has anybody heard anything about it?
I would think they will use HTC Sync... but just wonder if it will be available or not.
Thanks.
Click to expand...
Click to collapse
Most likely. I don't see HTC not doing so. Plus they just updated the HTC Sync for the Desire and the Legend.
Link - http://phandroid.com/2010/04/16/htc-updates-htc-sync-with-support-for-desire-and-legend/
UnlnvlslblE said:
I hope it supports active sync encryption. My company switched over to this just recently and everyone with android phones were hosed. They will not install Touchdown on the server either.
I haven't heard anything about android actually supporting this protocol, has anyone?
Click to expand...
Click to collapse
You need to speak to your IT person to allow for both in the encryption policy. So the android is not hosed. This is still secure while allowing those phones such as Iphone 2G and 3G that does not have encryption capabilities. The Iphone 3GS does have this. You can also support by individual mailboxes as well so you can fine tune those who do and those who don't. There are a few ways to implement this. I assume you have Exchange 2007/2010?
Touchdown is not implemented at the Server level. It's on your phone.
If you are looking for a complete Exchange experience I would suggest looking at moxier mail.
www.moxier.com - it allows for Mail, tasks, calendar and contacts with lots of corporate features. Remote wipe, etc. I do not think that your IT admin should have a problem with this setup either.
HTC's own mail on the Desire, Legend EVO has more capabilities than the same HTC mail client on the Incredible. Not sure if Verizon is the one holding it back.
Lots to think about
mrmomoman said:
You need to speak to your IT person to allow for both in the encryption policy. So the android is not hosed. This is still secure while allowing those phones such as Iphone 2G and 3G that does not have encryption capabilities. The Iphone 3GS does have this. You can also support by individual mailboxes as well so you can fine tune those who do and those who don't. There are a few ways to implement this. I assume you have Exchange 2007/2010?
Touchdown is not implemented at the Server level. It's on your phone.
If you are looking for a complete Exchange experience I would suggest looking at moxier mail.
- it allows for Mail, tasks, calendar and contacts with lots of corporate features. Remote wipe, etc. I do not think that your IT admin should have a problem with this setup either.
HTC's own mail on the Desire, Legend EVO has more capabilities than the same HTC mail client on the Incredible. Not sure if Verizon is the one holding it back.
Lots to think about
Click to expand...
Click to collapse
I was under the impression Touchdown had a server-side plugin as well as an install on the device. If its just on the device I wonder if it would work for us. I don't have a device to test at the moment, I'm still rocking the TP2 and nobody here that I have access to really uses an android at the moment.
I work at a hospital and we need to keep all of our data extremely locked down. We can't allow any specific accounts to have less "lockdowns" than other accounts so it's not a possibility to tweak settings individually. I guess I'll just need to pickup an android device and try it out.
Moxier looks interesting as well, I'll have to give it a try once I get my hands on another phone.
Thanks for the tips!
I don't have a device to test at the moment, I'm still rocking the TP2 and nobody here that I have access to really uses an android at the moment.
Click to expand...
Click to collapse
Try using XDAndroid, and load it up to see if it'll work. I'm currently booting XDAndroid on my TP, and it runs fairly smoothly (when it doesn't, I'm sure its hardware faults with my POS device).
UnlnvlslblE said:
I was under the impression Touchdown had a server-side plugin as well as an install on the device. If its just on the device I wonder if it would work for us. I don't have a device to test at the moment, I'm still rocking the TP2 and nobody here that I have access to really uses an android at the moment.
I work at a hospital and we need to keep all of our data extremely locked down. We can't allow any specific accounts to have less "lockdowns" than other accounts so it's not a possibility to tweak settings individually. I guess I'll just need to pickup an android device and try it out.
Moxier looks interesting as well, I'll have to give it a try once I get my hands on another phone.
Thanks for the tips!
Click to expand...
Click to collapse
Anytime! Both these programs are very good as well as the built in extra capabilities from HTC phones. Unlike the Google N1 phone which does an okay job of Exchange Sync. HTC with Sense has a better Exchange interface as well as increased capabilities. It allows for server searches, etc. I have heard that the Google N1 doesn't allow for this or contact and calendar sync perhaps due to their strong ties to their own google contacts and calendars.
In regards to the Touchdown.
No Hassle Setup
TouchDown™ does not require you to run a separate program on your computer to forward your data to the phone. Simply install the product, configure it on the phone and get going in a couple of minutes.
Also Moxier has a nice interface. Both are very capable and will fit into any locked down environment. Both can take PIN requirements as well as WIPE devices remotely as well.
Good luck.
Hi,
Complete Android noob! Im thinking of getting an android phone, moving from many years of Windows mobile but i now have a need for multiple exchange/activesync accounts (two jobs, both with Exchange!)
If i move to Android, i think i want the Legend simply because it looks and feels better built, but i guess a Desire would also do. The problem is, i've read that while Android (2.1 maybe, 2.2 definelty) supports multiple Exchange mailboxes, the HTC Sense removes the ability. Is this true, and is there anyway of restoring it? Can i get Sense off and revert to pure Android without 'rooting' it or doing anything else that could theoretically make it less reliable?
If anybody does use multiple Exchange profiles, can you tell me how it handles the different calendars and contact lists? does it keep them separate or does it all end up merged together and then sync'd back to each Exchange server?
Sorry for the questions, especially if its the wrong forum, but i want to get this right as the phone is going to be fairly critical for both jobs (and i keep being told an iPhone can do everything i want, but i dont want to got that way!)
Reading my German Vodafone Legends' Manual it says: "...only one Exchange Account...". I don't care about this as I need only one and - I use Nitrodesk's Touchdown Exchange client which not only supports more than one Exchange account but is overall much better than Android's client. Huge feature list, perfect widgets (from third party collaboration), great support (check out their google group). Started using TD more than a year ago and coming from WM too I can say TD is perfect and is worth the money. They have a 30 day trail in the market. Maybe you give it a try (or just study their documents as you don't have a phone already)?
Cheers,
Derek.
Thanks for this. The feature list looks good, so i'll give it a try
Its such as shame that Sense kills the ability to have multiple accounts though.
I absolutely love my focus with WP7, but my new office only supports direct push and they wont allow this hotmail connector thing.
Are there any plans to include this support in the upcoming release. I hate the idea of having to give up my windows phone because it wont support exchange like most other phones.
mmurray21 said:
I absolutely love my focus with WP7, but my new office only supports direct push and they wont allow this hotmail connector thing.
Are there any plans to include this support in the upcoming release. I hate the idea of having to give up my windows phone because it wont support exchange like most other phones.
Click to expand...
Click to collapse
It does support exchange activesync. In fact it is THE only push email technology the phone supports (both Hotmail and Gmail use EAS).
thanks for the reply. I take it this means, I shouldn't expect a change and need to order a new phone.
mmurray21 said:
thanks for the reply. I take it this means, I shouldn't expect a change and need to order a new phone.
Click to expand...
Click to collapse
That means your Focus currently already supports push email from your Exchange server. What you need is to talk to you IT admin about how to configure it (you will need to connect to an external exchange server address that is accessible via internet, not your desktop Outlook) and if you are allowed to do so (some companies add additional permission policy to limit the access). A new phone doesn't solve you any thing. EAS is not a new technology. It's been here about 5 years since old Windows Mobile 5.0.
So what specifically do i need to request since the current setup works with WM 6.5, iphone, and android.
There is nothing special need to be done on Focus. Exchange Active Sync is the same as on WM. iPhone or Android. The only thing that WP7 lacks, from what I read, is email encryption. If your company requires email encryption policy, it will not work. But again, Android never really supports email encryption either. So, if you have Android working (not using 3rd party software like TouchDown), you should be fine.
What exactly is your problem with your Exchange Sync. Outlook Hotmail connector has nothing to do with it. It is only required if you want to sync your non-Exchange Outlook calendar and contacts to hotmail.
Actually, I have only tried it with WM 6.5 and iPhone. Email does require encryption. When I try to add the settings to the focus it just says it outlook account info is incorrect. I had heard 3rd hand that people were able to get android going so thanks for the heads up. I was about to order an atrix.
I guess iPhone 4 is my only real option...
I'm willing to bet you just have the settings incorrect and your focus will work perfectly.
I work for Microsoft and I've had WM5, WM6.5, all of the iphones, and now a Samsung Focus all connected to corporate restricted exchange.
Our corporate policies are very strong, and yet our phones work fine. I can't read an encrypted message on the phone (but no phone other than the old WM can do that), but as far as connecting and downloading mail I think WP7 does it best. The only feature I believe is currently missing is threaded view, which I would assume is coming at some point.
My WP7 phone is currently connected to two separate exchange servers (MS corp, and outlook.com, which is similar to hotmail). So it's all possible.
What is it you're trying to do, and what's not working? Hotmail should work 100% since I believe they've rolled out direct exchange support for all accounts.
Thanks for helping.... Email works fine with hotmail, yahoo, and gmail. Its only when I try my outlook exchange mail that I have any issues. I have tried all of the possible permutations for setup.
I am not the only one with this problem
answers.microsoft.com/en-us/winphone/forum/wp7-sync/does-windows-phone-7-sync-to-outlook/48ae2598-f773-4b4c-87cc-54d8c5c012d2
pocketnow.com/windows-phone/how-to-sync-windows-phone-7-with-outlook
They both seem to point out the deficiency with the phone.
So you have ecncrypted corporate email and dont have a problem?
You've lost me a little bit. Which are you trying to sync to Outlook (the desktop application), or Exchange (the mail server system)?
If you're trying to sync to Outlook, then i think you're out of luck. But, if you're trying to sync to Exchange (which is what 90% of people will have Outlook sync to), then it should work. I read both of the articles you linked, and they refer to Outlook data syncing, not to exchange. At least from what I gathered.
The phone can sync any mails with exchange, but there are two limitations. Specific private encrypted mails can't currently be read on any phone I believe (I think WM6.5 was the last OS to support them), and the WP7 device doesn't support full OS and storage encryption. It is possible for an Exchange admin to require that setting, although it's not common. A future release should include device encryption.
So, if you have a requirement on the second, then it sounds like WP7 won't current work for you. But, if it's not device encryption that you're looking for, then it sounds like WP7 should work fine.
Thanks for your help. I am trying to synch with exchange. I'll keep trying to configure it. I've asked our IT guys for help, but they have never even seen a phone with 7.
When I setup the account, there is a setting for logs. Do you happen to know where those end up and how I might get to them?
I don't know where the logging goes, but perhaps the error message your getting can be helpful?
I ran across this page:
http://answers.microsoft.com/en-us/...exchange/7ccd6098-f9b5-44c7-84c6-2fd9e6a097f9
Which appears to hit some of the issues you're facing, and might provide some validation to the settings you're using.
Turns out your hunches were right, after escalating the issue for a week, the IT team came back and said "ooops" we forgot to add you to the list.
I put in the settings and everything works great. Thanks for challanging my assumption.