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Lets say I am sick and tired of my 8525 turning off on it's on randomly during the day and I have loaded 10 different roms all the way back to the stock one, I have ran it with NO aftermarket programs, I have replaced the battery, and I have added support to the sim card to make sure it isn't losing contact and still the phone turns off randomly on it's on.
Sometimes I have noticed that it will turn itself off if I slide the keyboard out (maybe 3 times out of 100 turn offs), but 97% of the time it will do it on it's on sitting on the desk untouched.
If I was going to take my phone apart, is there any ideas or general consensus to what parts might be causing the phone to turn itself off? Should I get a new sim card maybe?
Really sick and tired of my buddy with an Iphone throwing this bug in my face telling me what crap HTC is as well as missing calls.
If the phone is turning all the way off, over and over, then send it in for a replacement. If you mean the screen is just turing off after a certain amount of time, you can adjust that under: "Settings->System (tab)->Power->Advanced->then uncheck Turn off device if not used for x minutes. See if that helps, or maybe its just ur phone and you need a replacement. I sent mine in to ATT and got one back after my screen stopped turning on"white screen of death", heh. So it could just be a hardware issue that you cannot really solve urself...
The phone is turning all the way off on it's on. I have to boot it back up like I had just installed a battery or something.
I am out of warranty and do not want to pay for a refurbished phone since this is my third phone from them during the warranty already (and this ones been the best till now). I would rather someone tell me the board/part and I take it apart and fix it myself. I have the tools, the instruction manual in PDF someone posted a while back, a website with almost every internal part for sale, and experience taking small devices apart (ipods and such) and replacing items, I just want to know if anyone knew of which part could most likely be the part causing something like this before I start replacing things blindly. I plan to go ahead and take it apart and check ribbon cables since I want to replace the whole housing anyway.
Unfortunately, my D900 has the same problem with yours, it turned off when i just sending messages or just touching the screen, and my replacement battery is already on the flight, when i get it, i will test it again. Hopeful, i can get a sweat result~~
Mine doesn't seem to do it when it is in use. I have had to get in the habbit of looking at the LED on the phone to make sure it is still turned on. Gets real annoying trying to say the Iphone isn't all that people think, but then have this little problem and the fact I am on my third HTC product in the year time frame. But the others died within 30 days, this one has lasted 10 months thats why I want to keep it.
Well I think I figured it out. I took it apart and it looks like the black box that has the battery connectors to it and is soldered to the main board has broken loose. I am trying to fix it, but does anyone know how much the main board is if I need to replace it?
I was removing the back cover, as I had to remove a broken stylus from its clot.. I successfully removed the 3 screws, and was able to prize open the case, and push the stylus out...
However, I put it all back together and now it doesnt work!! I get the red light on to charge when I insert power, but I cant turn it on...
I did notice that somehow, the contacts for the battery seem lose, and I dont know how to fix them...
How do you remove the whole of the back??
Anyone help, or suggest what I may have done??
Thanks
I think it is truly dead.. the plastic thing with battery contacts has come off completely... now how the hell do I fix that!!!!
Think I may be able to fix it, as if i hold it in place over the contacts on the board, i managed to get it to boot... so i just need to find away to fix it to the board....
Fingers crossed
DocSoton said:
Think I may be able to fix it, as if i hold it in place over the contacts on the board, i managed to get it to boot... so i just need to find away to fix it to the board....
Fingers crossed
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Better news than I expected to hear. Are the contacts broken above board level? If so a fix may well be possible by re-soldering the contacts. This could be tricky in as much as it may be difficult to prevent heat transfer down the wire into the board. I had assumed they had been wrenched out below the board surface. If you just glue the connector housing withe contacts in place you might be lucky and find it reliable. However I would worry that with every knock or jolt you.ll find the pone will turn of and you'll have to keep re-starting it.
Mike
See attached, not great quality, but you can see the contacts...
What on earth do I use to stick it back on???
DocSoton said:
See attached, not great quality, but you can see the contacts...
What on earth do I use to stick it back on???
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From that it appears to have snapped through the soldered joints without any real damage. If that's the case then it is fixable. The last example we saw of this on the forum the contacts broken inside the board, but it looks like you are lucky.
Mike
From your comments, it sounds like you don't have any experience with soldering. I would look for an electronics repair shop, or find a friend that has experience soldering.
If you can't find that you may only have the option of selling it somewhat cheap. I do my own soldering, so I don't know what direction to try to point you for that. Hopefully this will help you getting your hermes back up and running.
Thanks for all your help.. lukily the old man is a sparky.. so Im sending it up to him to have a go, if not him, then his mates and electronics whiz.. so hopefully I should get it back all sorted.
Cheers
Its been a while since I started this post... just not got around to getting it sorted until recently...
Now, does anyone know what the different contacts do?? We have partial success with resoldering the contacts, the device now turns on, when on power, but it is not charging the battery.. I can only assume the contact(s) responsible for charging the battery may have a poor solder...
The battery says 100%, but when I remove power, it turns off after a very short while...
Can anyone help..?? Its come along way since I originally broke the device, and I wasnt sure if it would ever work again.. but I seem to be so close to breathing life back into the phone, and am sure we only need to resolder a couple of the contacts.... Would be handy to find out what all the contacts actually do...
The battery may have gone bung, especially as its 6 months later that this problems started. If it started right away I'd say it could be the contacts but if it has only just reared its head I'd say that the battery needs replacing. If you can get your hands on a spare, they are fairly cheap through ebay (less than $10), then you can check if it is the battery.
Cheers...
I already had a spare battery.. I get the same on both...
After powering on, the light goes amber for a couple of mins, suggesting it is charging, then goes green.. show 100% charged.. but dies after a few mins...
If the power is not connected, phone wont even turn on... I can only assume neither of the batteries is being charged...
I did read somewhere, although cant remember, that one of the contacts is responsible for charging.. would be good to know what the contacts do...
Thanks
Best idea would be to go to Mike Channons site. He is the guru of all things HTC. At the very least you could pm him but I haven't really seen him hanging around the Hermes site for a while. The link to his site is in his sig.
Cheers...
Hello,
before anyone asks, i did try searching the forum, maybe i am not typing the correct search criteria.. but i haven't been able to find anything anywhere about this issue i am having.
I have the T=mobile G1 with JFK 1.5 ADP, and a few widgets, now the phone in itself is great, the OS if working, no crashes etc.
This is my dilemma:: whenever i have the phone in my pocket and i bend down, or run or anything, the phone turns off. when i am talking on it, put it to my shoulder and put pressure on it to hold it in place, it turns off... if i have it sitting on my desk and push too hard on the screen or the thin edges around the lcd, it will turn off. in some cases it reboots and comes back, but 75% of the time its just off.. now this is a problem, because when i have it in my pocket, and it doesnt come back on, i dont know that it is off till i look at it.
anyone have any thoughts on what this could be?? bad digitizer, bad LCD, etc? i am also in the processes of contacting HTC about this, seeing what they say. but i figure it wont hurt to ask, maybe someone else has ideas
Thanks, any help would be appreciated.
Rafal
rbebenek said:
Hello,
before anyone asks, i did try searching the forum, maybe i am not typing the correct search criteria.. but i haven't been able to find anything anywhere about this issue i am having.
I have the T=mobile G1 with JFK 1.5 ADP, and a few widgets, now the phone in itself is great, the OS if working, no crashes etc.
This is my dilemma:: whenever i have the phone in my pocket and i bend down, or run or anything, the phone turns off. when i am talking on it, put it to my shoulder and put pressure on it to hold it in place, it turns off... if i have it sitting on my desk and push too hard on the screen or the thin edges around the lcd, it will turn off. in some cases it reboots and comes back, but 75% of the time its just off.. now this is a problem, because when i have it in my pocket, and it doesnt come back on, i dont know that it is off till i look at it.
anyone have any thoughts on what this could be?? bad digitizer, bad LCD, etc? i am also in the processes of contacting HTC about this, seeing what they say. but i figure it wont hurt to ask, maybe someone else has ideas
Thanks, any help would be appreciated.
Rafal
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Click to collapse
Sounds like a physical problem with the battery losing contacts. I suggest a replacement.
Thanks, its on its way back to HTC.. we'll see what they say about it...
ive been having the same problem... let me know what happens... do you by chance have one of the skins on (ie best skins or invisishield)?
This is the dumbest problem with the easiest solution... take the back cover off, remove the battery, clean the contacts (both battery and phone), put back together. Fixed.
update...
lbcoder said:
This is the dumbest problem with the easiest solution... take the back cover off, remove the battery, clean the contacts (both battery and phone), put back together. Fixed.
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there is not need to be an A*****e about it. trust me, that is the first thing i did, don't assume you are smarter then everyone else.... its a defect they had in a few models. i dont see why you need to jump up and start pretending like you know everything about everything.
as an update to the status, the main board is broken but HTC is refusing to fix it, since they are telling me i have a broken warranty sticker. currently if i wanted it fixed i would have to pay $378.51. That is the amount for the repair. so for now i have filed a dispute with their Repain dept. since there is no point in fixing it when a new phone is 30 bucks more.
sorry for not updating sooner, i was in the tri state area the last week.
will keep you posted on this. but if yours is doing the same thing, call T-mobile if you have thme, for a replacement, or HTC for the repair.
Hey.
I'm wondering if someone can lend me a hand here. I was rock climbing last weekend, left my phone in my jacket pocket, and I suspect someone may have stepped on / thrown my jacket.
In any case... it's not working right now. It doesn't start up, and there's no light when I plug it into the USB/wall chargers. Any hints on whether this thing is totally trashed? The phone was in its case the whole time, and its exterior looks completely undamaged as far as I can tell, with no scratches, etc. Another possibility is that it got rained on, but I highly doubt that the water penetrated the outside of the phone (especially given that it was in the case the whole time).
If anyone can help me getting my phone working again I would be eternally grateful.
you're kidding me,right? your phone doesn't start,no led comes on when you plug it in,and you want someone to tell you if it's trashed? did you check that the battery is properly seated?
hey whats going on? Heres what I suggest, take it to the tmobile store and tell them that the phone was charging and it started acting funky so you turned it off, and than it never came back on. From there they will switch out your battery, than if that dosent work they will just give you a new phone right there in the store. Long as no water damage which i dought it does. Just do that and you will be ok, I have done that many of times lol.
>did you check that the battery is properly seated?
Yes. I also wiped the contacts on the battery and the device.
mikesx4911 said:
hey whats going on? Heres what I suggest, take it to the tmobile store and tell them that the phone was charging and it started acting funky so you turned it off, and than it never came back on. From there they will switch out your battery, than if that dosent work they will just give you a new phone right there in the store. Long as no water damage which i dought it does. Just do that and you will be ok, I have done that many of times lol.
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Unfortunately it isn't quite that simple for me. I live in Canada; I purchased this phone several months ago basically new off eBay (it was used for a couple of weeks). Funnily enough, my iPod which was "naked" in the same pocket as my phone is also undamaged and continues to function normally. Are there any tests I can do to better determine the location of the problem?
sorrofix said:
Unfortunately it isn't quite that simple for me. I live in Canada; I purchased this phone several months ago basically new off eBay (it was used for a couple of weeks). Funnily enough, my iPod which was "naked" in the same pocket as my phone is also undamaged and continues to function normally. Are there any tests I can do to better determine the location of the problem?
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Click to collapse
You're gonna need some technical know how. Open the phone and check the mobo for any disconnected cable and/or water damage. There is really nothing you can do that you haven't already done from the outside of the phone. If possible, find a local repair shop and have them take a look at it.
Update: so basically I took out the battery, waited a day or so, put it back in, and all the buttons lit up on the phone (but the LCD remained blank and so did the charging light).
Took the battery back out, waited another day, put it back in, and the phone suddenly turned on and has been working fine since. Anyway, thank you everyone for your help.
I just recently replaced a malfunctioning LCD and shattered digitizer for my Glacier. Before I did that, the WIFI worked just fine. No problems at all. But now, the WIFI will turn on, but won't pick up any networks at all. All my other phones pick it up just fine, as well as my laptop. I've tried three different ROMs and I have the same issue with all of them. As far as I know, there weren't any cables that connected the WIFI module to the motherboard or anything else when I took it apart and put it back together. It's just a little piece that snaps into place, right? I'm not sure what's going on with this...
Seriously? Nothing? Every time I post on here, I get ZERO response... What gives? I see everyone else's problems being solved but not mine...
Sorry, there's no help to give. Don't act like you're entitled to something. I hate people like that. If you didn't touch the WiFi module through the screen and tried different roms then it went bonkers and its toast. TF are we supposed to do about that
Sent from my HTC Glacier using xda app-developers app
If you're gonna post on here just to be a douche, you might as well not post at all. It's doing nobody any good.
All drama aside, he is right nothing to be done really. I guess you could open it back up again and risk breaking something more important than the wifi. Something may be put back in wrong or may have got ESD damange. Truth is unless you're just using this phone as a toy/dev/learning device and don't care if it breaks it is not worth the risk to open it back up.
Trying to fix my external speaker - I mess up working wi-fi. In addition, the case crack and camera button is not working. Should take it to repair shop. Too late now. It would be too expensive to fix it. You my still be lucky and shop will fix for few bucks. Lesson learn - do not mess with something that you do not understand( for me).
coax cable issue
there's 3 little coax cables - I've been told the white coax is the wifi but the black one fixed it so maybe they are all involved. In the process of getting to the LCD you went through these 3 cables. In most cases you wouldn't have disconnected them but certainly by accident it will happen. I put mine on 3 times before they stayed. There's quite positive click when connected but even then it may come loose while assembling the rest of the phone. I just finished swapping out my mother board and as perfectly as I could reassemble the phone I apparently lost one of the coax connections = no wifi. Went back in and this time the black cable somehow got caught under the camera board instead of on top and connected. Easy to see why this was missed because it looked connected.. well looked like it belonged where it was (wrong)
Anyway that's my wifi fix story - hope it helps someone