Sudden power off and won't turn on for ages - Touch GSM General

Hi,
I've got this strange issue with my HTC touch where occasionally it seems to switch itself off and refuses to power on for a long time. I have to do all sorts to try get it to come back on - remove battery, sim, memory card, etc. Sometimes (during one of these times that it won't turn on) it'll power on to the initial boot splash screen (which is an Orange logo one) and then the colours will go all funky (like inverted) and then the screen just blanks out into black.
After a while - I've found no set pattern to turn it on - it'll power on and things will work ok.
It's very frustrating when this happens as there appears to be no set way to get the thing to turn on. I hold down the power button and the device just remains blank.
I've had the ROM changed to Onyx 4.6 (Ultimate), but this problem existed with the stock ROM on the device. I was hoping that the ROM change would cure it, but it still seems to be happening.

" but it seems to be happening "
So wait, did Onyx solved your issue or .. ?
--
Sounds like a bootloader issue.

i have the same problem
have the same problem, I believe it is heat related i didnt have this problem in winter and it occured more when i went on a holiday (3 times) to the south of france, kroatia and italy.(i'm from belgium)
only thing that solves the problem imho is pulling out the battery and letting it cool down for some time (sometimes long sometimes less long depending on ambient temperature).
I think it overheats because htc service center repaired it with a 6.1 instead of an original 6.0 wm.
Anyone encountered the same??
(btw not everytime i see the flickering (inverted) splash screen)

This problem seems to be really big.
http://forum.xda-developers.com/showthread.php?t=536035
http://forum.xda-developers.com/showthread.php?t=491975

Related

on/off button doesn't react...

Just bought mij S100 and already a problem. My phone automatically shuts down the display, this is nothing strange. But when I want to turn it back on again using the on/off button, sometimes it does not react (sometimes it does). When this happens, i also cannot receive any calls. I tried to call myself with another phone and it did not ring. It looks like a crash to me. When I do a soft reset it works again.
I have the newest Qtek rom (1.12.00 WWE / 1.12.550 WWE) installed. Originally the phone came with T-mobile software.
I hope someone can help me with this problem.
If there is a problem with the power button, then you can go into Settings - Button Lock - do not lock buttons. This way you can turn on your device using any of the green or red buttons.
hi robbertje,
sometimes i have the same problem on my MDA compact (=imate S100).
on/off button does not respond - display dark.
soft reset resets the MDAc and everything is ok.
then a few days no problems. if this problem occours then more times.
I found out that if my MDAc is in this state and if I pull the SD Card out of the device, the screen is on but frozen. The time which is shown an the screen is not correct. Seems that it shows the time when the device went to the freeze status.
Also battery is very low after such problems.
I used to have it when I first upgraded to big storage. A hard reset seemed to fix the problem. What I found was that the screen would react, but it could be up to a minute after I hit the power button. Same thing when the screen was on, I'd hit Start and wait. After a while the start menu would pop up. This was before I even managed to install any other software so it's a windows bug that's fairly random. I haven't had it happen for a few months now, though.
I think PPCProfiles made the problem. I reinstalled PPCProfiles and it seems that the problem is solved but I will see ..................
Hey, I've already ur problem. It's an hardware problem!
The mess is that, when the PDA is cold (strange, huh?) it won't reactivate, causing to do a soft reset. Mystically, the LEDs are still functioning (I mean, if it's green, it will continue to blink BUT doesn't change for any reason)
The only way to fix it is to send it to the repairing center. Sorry for who is out of warranty.
Cheers,
MocciJ
new ROM?
In this topic: http://forum.xda-developers.com/viewtopic.php?t=25761 it is said a new ROM wil fix the problem ...
Is this possible?
check http://forum.xda-developers.com/viewtopic.php?t=27956&highlight= too - may not be relevant, but it shows that power button wierdness can actually be the result of a dodgy battery.
remove your battery,and wait 1 day,my problem solved this method...

White Screen of Death!! - when coming out of sleep mode

Hey I was wondering if anyone could help
I recently spent ALL my money on an SPV M3100, with the good help from this site I got it unlocked, installed hard SPL and flashed the latest HTC WM6 ROM to it.
Everything was going swimmingly until I installed a SIM for the first time. As soon as I activated the phone and the settings were updated to Vodafone Australia the screen went white (you can just about make out the icons at the right angle, but very faint).
My first thought was that the HTC ROM was causing the problem so I changed to Schaps 4.31. However that's when I discovered it's the SIM that's causing the trouble.
The screen works fine with no SIM, but insert the SIM and update the settings and I get a blank screen.
Would be majorly grateful for any advice.
Many thanks,
Al.
b****ks I don't think it is a SIM issue as it's just happened with no SIM!
However it does seem to happen every time the handset goes into sleep mode. It loads up fine EVERY time, but when I retreive from sleep mode there's a white out!
mingis said:
b****ks I don't think it is a SIM issue as it's just happened with no SIM!
However it does seem to happen every time the handset goes into sleep mode. It loads up fine EVERY time, but when I retreive from sleep mode there's a white out!
Click to expand...
Click to collapse
That happend to my Hermes before. After turning on the screen, it would sometimes fade to white or just go white with a button press. It wasn't too bad at first then it got worse. I ended up sending mine in to ATT for a repair, so I know thats not much help, but it maybe your only option if its a hardware issue....
no worries - I appreciate your advice, just out of curiosity though, was it expensive to repair (i.e. almost the cost of getting a new one!).
I've removed sleep mode from the settings, dimmed the screen and set the backlight to cut out after only a few seconds and it's been absolutely fine for the last 24 hours everything else seems to work fine, it's just coming out of sleep that causes the problem.
Blank White Screen - Power Saving Mode
I have the same problem, but it started to occur after the upgrade to wm6.1. When I try to return the power saving mode, the display does not work. He stay in a blank white screen, but all other functions of the unit still running. After a reset it back to normal. The problem of how to disable the power saving mode is the small time of battery life. Anybody got any solution?

Touch Elf (3450) freezes

Hello everybody,
After flashing an Elfin Rom to my Elf, my Elf stuck at there colors screen. Vodafone-Shop was quite helpful and they sent me a new Elf
I have been using the new Elf for about 3 weeks and for the third time (happens almost one time in a week), my Elf does not recognize, that i press the power button. If the display was off, i see that the led blinks and even the long pressing of the power button does not change anything. The only solution was a soft reset. Today i lived it again, but this time the display was on and it did not turn off. Holding the power button for a few seconds and restarting was the solution.
Has anyone the same problem or any ideas why it can happen?
Thanks in advance...
Erkan
On my HTC Touch (P3451) I have the same problem: The phone randomly freezes in such a way that I have to do a soft reset. Also, when the phone is on stand-by, when I press the On/Off button (to turn the screen on) nothing happens... neither if I press any of the other buttons (green, red or camera),despite of this, the green led of the top still blinks... Some other times, it justs restarts by it's own, no matter what I'm doing (a few time during today screen, some other using office, a couple listening tu music, and a lot of times when it was on stand by in my pocket).
Also, the phone loses the cellular signal very often (I don't know if that is related to the freezing problem).
I've tried doing a hard reset an using it without any 3rd party programs installes, but the problem persist.
I tried taking it to the vendor in Lima (where I live), but they say that because thre's a small scratch on the case, the warranty is void...
I don't know what to do about this... Any suggestions? please?
This is a hardware problem, This problem is associated with faulty motherboard, and suddenly, in a few days you will notice that phone will stop getting power on, it generally happens when phone falls on hard surface from a height, may due some dislocation of micro soldering. Its better you report to service centre, if the phone the phone is in warranty, they will replace motherboard free of cost, only issue is your device IMEI number will change with motherboard replacement.
i think the problem was something to do with the software. i flashed the Junior version of Onyx ROM with Windows Mobile 6.1 to my Elf, which has YouTube and GoogleEarth preinstalled and is memory-friendly at the same time. Now my Elf does not freez anymore.
I think it's a software problem.
I flashed a lot of ROMs in my Elf but, after a flash version 3.1.1 of really great Onyx Sr., the phone starts to have a bad behavior. It's freeze a lot and the green led still blinks.
I will try to use normal light off and shutdown method instead of using ShutXP to try. But it's definitely a software problem.
--
Marcos GuimarĂ£es
Brazil
HI marcosvafg,
i have done the same like you, marcosvafg. but unfortunately my touch is lost in black-screen-smart-moblity-screen-space. can you give me a detailed description what you have done to restart your mobile phone?
i did this:
- go into bootloader
- start to install new rom
but every rom i used i got an error (image is corrupted, wrong model ID). which rom did you use?
many thanks
alex0123
I had a problem where my Elf started freezing almost after me entering the PIN. It is true that it got a rough drop just before doing it, but no serious damage was done to its skin.
I got it to the company and they changed the motherboard free of charge.
Hi guys,
i think gagandeepbains is right that this is a hardware problem. Because i lived it many times with some other cooked ROMs, and i can say that it is happening mostly when the temperature in the environment is low. maybe it is a reason, why this happens usually, when leaving the mobile on overnight...
after flashing my original ROM, i"ll give it back to Vodafone and ask for a change.
for you all, if you still have warranty, bring those back (and who knows, maybe you get an ELFIN instead of an ELF).
the same thing happened to my elf when i first got it back in august last year.
was a hardware problem, orange UK sent it to HTC for repair and i got it back 3 weeks later with a new motherboard in the phone,
also got a surprise to find that they had also upgraded the memory.
i sent in an elf and got an elfin back.
i thought that was a nice surprise
alright.
but to make sure, you can always upgrade to 03.21.90 radio.
thats the most stable one.
I had the same problem but with coocked roms (rarely with the original one)
early onyx roms had a bug with ELF but not in new roms
If still in warrenty try to change it again

Touchscreen Unresponsive After Sleep

Anyone else have this problem? Sometimes, if the screen goes to sleep, when I wake it back up, the touchscreen is unresponsive. I have to soft reset to get it to start up again. Any ideas on how to fix it?
I had the same problem, and flashed another rom, and problem gone.
Hello guys,
I was just searching through the forum with this exact problem and found this thread.
If the phone wakes up from sleep the touchscreen is unresponsive for a few seconds. If I insist to press it it only takes longer for it to respond. This is a very big problem because I sometimes miss calls because I can't answer them. Not even the for hard buttons don't work (maybe because they are also touchscreen).
I've tried flashing different ROM's (Miri, Dutty, NRG) even flashed back to the standard one and again back to a 6.5 one (as I saw this step fixes a lot of problems for some people) but the result is the same. I'm running out of ideas.
I don't think it's a hardware issue because if i leave the phone until the backlight dims and touch it, it goes back on, so it registers the press but doesn't act on it.
It's a very serious and I'm hoping someone here has a solution.
Nobody else is having this issue? Is there no hint on what is going wrong with our phones?
It appears it's happening more and more often and the screen is dead for more and more time.
Hi
I have had the same problem but solved tonight
There are many threads about this but no real solution I tried them all.
My first HD lasted till last week when I had to replace it because of a "Newton Ring" problem. In 10 months of ownership I got a screen freeze maybe 5 times.
My new replacement arrived last Saturday - same original Orange Rom and radio.
I have loaded exactly the same programs from the old phone and have found that when I put it in sleep mode via the power button its a 50/50 chance of it waking up. Receiving a text message does not wake it up either.
I can hear the volume control working and the haptic buttons provide feedback - but black screen. If I hold the power button down I get the bleep to ask if I want to power the device off - then all goes dead. If I wait 5 minutes the haptic buttons/volume buttons work again and the screen comes alive revealing the yes/no option to power off.
Also strange whilst in this locked state the orange charging light comes on - when it goes off I know i can wake the screen up !
I tried :
Enabling and disabling the Today Screen timeout
Auto adjust backlight off and on
Different screen brightness
Manual/default operator selection
Checked HD Tweaks settings were correct in registry and things I can't remember.
What has worked :
Start - Settings - System - Power - Advanced and unchecked the box "turn off device if not used for 5 minutes"
The daft thing is this was enabled on my old phone and would always wake up with a text/call or power button push !
What has changed ?
r
Andrew
Update - Found the problem
Whilst the above fixed my freeze problem it has been bugging me why - as the advanced power features are useful and I don't always remember to hit the power button to sleep the device.
I have now realized what was not set up the same as my old phone.
No start up password !
To enable this I found this thread http://forum.xda-developers.com/showthread.php?p=5004821 and changed my registry setting to 0.
This immediately takes you to the lock screen where you can now enter your password details and make them stick.
I now have a start up password and can set the timeout to 24hrs.
All the power settings now work correctly - and no screen freeze
r
Andrew
Spoke too soon
3 hours ago went to use my phone - black screen
Connected via activesync and MyMobileR.
Rebooted and got the "Microp Version Mismatch 0" message.
Checked out threads about this error on the mainly Diamond forum and can confirm my screen is well and truly dead.
Contacted Orange and they are sending another replacement tomorrow.
What p*sses me off is the number of hours I have spent to get one normal days use.
r
Andrew
Sorry to keep posting to this thread - but I am hoping that my experiences may help somebody
As said I am getting a replacement tomorrow and in one of the threads a guy said put it in the fridge for 20 minutes !
Well I thought what the h*ll and did.
Wrapped it in some tissues to absorb the condensation when I took it out - replaced the battery and it works - no Microp message and has behaved ok for 6 hours.
Got to be a hardware issue ?
Your thoughts.............
r
Andrew
Hi Bigfish,
please let me know the phone is still ok after more hours out of the fridge. i have similar problem on my HTC touch- ELF and i have been searching for solution, and i found this
http://www.fixya.com/support/t982721...not_responding .
i do not have tools to open it myself and would like to try it.
if you r familiar with it please let me know.
cheers
M.
Hi
Sorry your link is not working.
As to the phone it was still ok 26 hours later when I had to exchange it for my replacement.
Weird !
r
Andrew
Hi Andrew,
the fridge trick did not work for me. i kept searching for solutions and i found out that the problem is the digitizer (the touch screen). it might have received a shock (dropped on the ground) or other unusual pressure (in the pocket), and the digitizer gets out of initial position. the digitizer takes that contact as a tap -a continious tap- and does not respond to other taps. you might have to open the device and reposition the digitizer or replace it is there is some damage.
cheers
mumur
Sorry to hear that.
My replacement phone - so far has behaved perfectly.
r
Andrew
it strikes me that if I shake the phone that the phone jamming. I get no response. Even when I tap my finger hard against the rear top I get a crash. The only solution is to take out the battery and reboot. I think it has to do with a hardware problem.
there are others who also suffer from it?

A strange issue.

Hello guys.My C103 has a really strange issue.If any one have any idea about thins kindly tell me with reason.so the story is
I changed my touch digitizer 4 days before as the bottom part of the touch was not working.Now the touch is working as expected.But the issue is some times (not all the time) when I restart the device the screen goes blue and the device restarts and booting successfully.(if the display was damaged then why it restarts).
Second issue.- when the device is in sleep mode some times (not all the time) the screen goes off and not waking even after pressing power switch.The only way is to keep pressing power key for more than 10 sec for reboot.if you are thing of software issue then I want to state that , I changed three softwares ie eui 17,eui 18s and now its running custom ROM(revolution pie).But issue is still the same.
So guys any idea about this??

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