Database Users

WM5 automated nightly reboot?

I have a question. I've only had a WM5 device for about 9 months now. I now have Cingular 8525 and for the past 5 days I have left it on overnight only to find it frozen, won't wake up in the morning and the battery drained.
I did the Activesync hack, scanned the notifications queue and did not see any notifications for midnight on the dates the device would not wake up.
Its frustrating.
I was wondering if WM5 did some form of house cleaning nightly. It seems that this house cleaning wakes up the device and somewhere it freezes on and finally the battery gives out. I don't have any backup software going on.. Nothing. I just find the device won't wake up, won't even soft reset. Plug it in for a minute, then it soft resets with a dead battery.
I am going to look at the notifications queue tonight and delete any notifications I see that are for 0:00 and tomorrow and see what happens.
I am hard resetting it Monday and re-installing if I can't figure it out. It has been really annoying these last 5 mornings.
Sometime when I reboot I see a NO GSM message. Then get no radio, then about 10 minutes later I get service. But the password and the userid on the wap data connection has been erased and my bonded blue tooth headset password is forgotten, the device is there but it prompts me to bond with a passkey when I go to intiate the headset...
Thanks for your thoughts

This has, I believe, alot to do with your microSD card - see the link below.
http://forum.xda-developers.com/showthread.php?t=284636

Thanks I'll check it out. I do have a sd card in the device. It may be the cause.
Thanks.

I use SPB Backup, to initiate automated reboots. What it does is back up to ur microsd and then initiate a reboot. i do this every second night. which is cool, keeps the fone fast.

Nightly lockups were a pain in the neck for me - I have had 2 Orange M3100 and both suffered the same nightly lockup issues.
I found that 4 things have fixed the issues and i found that all 4 have to be done
1. Fake server trick
http://www.aximsite.com/boards/showthread.php?t=112638
But i found that not deleting the new server works fine
2. Untick Enable Advanced Network Functionality
Under Settings\Connections\USB to PC
3. Stopping Activesync running when not needed
In the notification queue there are 3 entries to start replog.exe (activesync)
you can safely delete the instruction to start after time change - This will stop Activesync from running.
NB the other 2 need to be there, do not delete any other notification of replog.exe
4. Never leave activesync running so always do a soft reset after syncing or at least before you charge the phone.
Not saying that these will work for everyone but they have worked for me on both phones.

try XBar. It incorporates cron, so you can schedule whatever program to run whenever you want it. Grap a copy of quickreset and run it. It will reset the Tytn at whatever time you set it for. I have mine resetting at 5 in the morning.

You may disable the standby mode when the unit on the external power supply. I have done, and I think it's not a big deal and it does not worth to struggle with locks on wakeups with external power!

I having a sort of similar 'morning trouble' with my TyTN, but limited to GSM connectivity. When I wake up, I am most of the cases disconnected from network with 'No service' message in the baloon. Searching for network is unsuccessful, nothing works until I soft reset the device.

Just a thought: You do have the "poweroff after x minutes" setting checked right?
I had what I thought was the same issue this morning, but it was caused by me unchecking the above setting (I do this during meetings when I'm using my BT keyboard) the previous day. This morning, while it was still dark out, I pressed the power button and nothing (the backlight was off and this actually put it into powersave mode). I pressed it again and still nothing (device came out of powersave mode with backlight still off). Because it was dark when I did this, I initially thought that I had the "won't return from powersave" problem.

machmandp said:
Nightly lockups were a pain in the neck for me - I have had 2 Orange M3100 and both suffered the same nightly lockup issues.
I found that 4 things have fixed the issues and i found that all 4 have to be done
1. Fake server trick
http://www.aximsite.com/boards/showthread.php?t=112638
But i found that not deleting the new server works fine
2. Untick Enable Advanced Network Functionality
Under Settings\Connections\USB to PC
3. Stopping Activesync running when not needed
In the notification queue there are 3 entries to start replog.exe (activesync)
you can safely delete the instruction to start after time change - This will stop Activesync from running.
NB the other 2 need to be there, do not delete any other notification of replog.exe
4. Never leave activesync running so always do a soft reset after syncing or at least before you charge the phone.
Not saying that these will work for everyone but they have worked for me on both phones.
Click to expand...
Click to collapse
I have a similar problem. Every monring when the device is still plugged on the wall charger, it hangs before I wake up. I would therefore miss a lot of calls or other notifications. I have done the defragmentation of the card, but it still doing the same thing every morning.
I have also tried all your steps above, ecept step 3, which I need your assistance as to how to delete the particular file you were referring to.
Many thanks in advance.

marsb007 said:
try XBar. It incorporates cron, so you can schedule whatever program to run whenever you want it. Grap a copy of quickreset and run it. It will reset the Tytn at whatever time you set it for. I have mine resetting at 5 in the morning.
Click to expand...
Click to collapse
holy crap, i thought i was the only one that used xbar.. i have been using this program for 2 or 3 years, this is my one and only must have program!! FYI 3.2 beta was released
anyway.. on to this problem, i used to have this on my wizard, what i found was that plugging it and leaving it on would cause the lock up. Now when i plug it in i hit the power button and havent experienced it since on my wizard or on my 8525 yet. and i still get all of my push mails etc.. however i will say that if i get a call or text while im sleeping the device does wake up and the screen stays on..

another program you might want to try is SKSchema... they have several scripts that you can run, including a soft reset at a certain time. I also use the script which allows me to toggle between 3G/UMTS to save battery when I don't need 3G.

"Fake Server" did not work for me
Tried what is outlined - fake server, soft-re-boot, stopping activesync. Not sure how to delete the specific files in the notification queue.
Worked for one night! Next night back to the sleeping Tytn.
I am going to try spbTime to trigger an alarm at 12:01am and see if that helps.

TyTn does not "die" anymore!
The fake server is definitely part of the answer. As is stopping ActiveSynch. This needs to be combined with one other suggestion made on the forum of leaving the unit on when plugged in. This however has the potential drawback of "burning" the screen with the same image as when left powered on.
In addition to Activesynch, the problem is with the Notification queue (again as someone suggested on this forum). In the Suspend/Sleep mode under power, the unit cannot notify and goes into a perpetual loop.
Here is what I did that has now worked for 11 days. I installed spb PocketPlus and placed the "Screen Toggle" icon on the main screen. (According to spb, "Toggle" simply blanks the screen but does not put it to sleep/Suspend). So when I plug the unit in to charge it, I simply "toggle" the screen. The screen is blank (just like "Sleep"/"Suspend") but the unit is powered up. This has the added benefit of allowing you to listen to music with the screen blank.
I have now gotten to "toggling" even under battery power. Miraculously, my intermittent BT and Wi Fi issues have also disappeared. There may be cheaper solutions than buying Pocket Plus, but spb's Pocket Plus is convenient and has some other nice features.

Mortsaver might be a cheaper option?

Active Sync
I don't know if any of you have tried Active Sync "beta" 4.5". Its seems to have fixed many of my problems with connection and some of the issues described here.
flane

coolshot said:
This however has the potential drawback of "burning" the screen with the same image as when left powered on.
Click to expand...
Click to collapse
This problem affects CRT and plasma displays (phosphor based), but not TFT.

device couldn't wake up after turning to sleep mode

I just got AMEO from T mobile which I believe the same as HTC advantage.
despite of being SIM locked by T-mobile, I am experiencing another problem in waking up the device after it goes into sleep mode.
After I left the device idle for few minutes, it turn the whole screen off. (not only the back lit).
I can see the LED for BT/wifi still blinking.
But no matter which button I press, it couldn't be turn on at all.
As final resolve, I have to soft reset the device every time after it sleep!!!
Can some experts here advise me? is it a defective unit? or some other settings are wrong? Do I need to return it to the vendor?
I don't want to keep the device always on by disabling the auto off feature in power setting either.
Does someone have the same problem like me?
Thanks for any advise in advance.

What happens if you put it on the keyboard while "asleep"? Even if it means taking it off there first.
If doing that and pushing the power button fail to turn it on, it's a defective unit.

it's the same problem even i attach it to the keyboard.
a bit funny though, if i press the power button from the side to turn it off. I won't have any problem to turn it on.
but if i leave it to auto off mode, then i can't turn it on until resetting it from the back hole.
can it be improved if I flash to other ROM?

My Ameo does it occasionally - I find that (re)attaching the keyboard tends to bring it out of sleep better than pressing the power button. I get the impression that by pressing the power button, it sometimes gets confused that its still on and tries to turn itself off (even when it is already off). Tends to lead to a reboot every few days though. Waiting (fingers x'd) for WM6 to see if it behaves better.

do you guys have this option
settings>button>lock
try to toggle the checkbox to see if it helps

I'll try it! I found it under Settings/System Tab, 'Key Lock' icon.
I'll report back within the week.

I can confirm that it doesn't help my AMEO.
anyway, thank for your thought.

Digital.Diablo said:
I'll try it! I found it under Settings/System Tab, 'Key Lock' icon.
I'll report back within the week.
Click to expand...
Click to collapse
To digital:
can I ask for a favor from you. could you try to make the device auto power off without sim card in.
and see whether u will have the exact problem i have or more frequent it dead...
due to my unit is locked to T mobile network, i still haven't put any sim card in.

Tried it without simcard in but it still turns on ok after the fix. TBH, sounds like you're getting the issue more than me - mine only does it occasionally (once every couple-3days) and as yet, I've not managed to locate a consistent cause. I'll keep my eye on it though with the fix and let you all know how I get on.

the other thing that i can think of out of at the moment is that you are running some prog from the sd card/microdrive in the background so when you try to switch your device on then it does not get started and hence the problem...
try tweaks2k (you can use the trial version)
it has a bunch of settings for this... (just check that it is compatible with ameo first)

install 'screenoff' and assign to one of the button.
it works fine.
have to make work around like this now. no idea why this problem only happen to my AMEO...
anyway, thanks for all of u!

royalmail said:
Does someone have the same problem like me?
Click to expand...
Click to collapse
I have a similar problem. My device does not wake up in one case from 10 approximately.
Frequency of occurrence of a problem decreases if to close the phone's program compulsorily.
In other branch to me have told, that the problem can be because of the Active Sink's program. Have allowed advice to disconnect automatic start of this program. But I cannot check up because my program all the same is started if to switch off an option of the automatic device. :-(

hard reset can solve the problem completely. ;-)

I'm pleased to say that the 'button' tweak posted here has worked... So far!
Thanks Gents (and lasses if there are any).

That happened to me too yesterday.
I hard reset it and reinstalled everything to microdrive now. (trying to eliminate the possiblity of compaction thread) Removed SPB Pocket plus, which I've come to be quite suspecious by now. Also removed true VGA. So far I have not got a single freeze yet, touch wood. If it runs okay for a few more weeks with no freezing, will put back true VGA and see how it goes again. Will try to isolate the offending software bit by bit.

Hi,
I've had the same problem with my Advantage
After some weeks of test i have found how to solve the problem on my Advantage. perhaps it's only works on mine but you can try.
i have installed "all" progs on memory and not on microdrive. on microdrive i have only a few exe like wififofum or progs not intend to run when i turn my Athena off.
then no more problem waking up my athena.
I think the problem could be that microdrive cause a time out or thing like this when we wake up the PDA then athena freeze waiting about datas from microdrive.
then for me now it's programs like browsers, sscontact, traylaunchers etc .. => memory
programs like painting tool, etc ... => microdrive and close (kill process) them before sleep mode.
and all is ok now for me. The only freeze in 1 week was Pocket IE freezing (but the reason is pocket IE sucks)

There was actually another point that I forgot to mention concerning the freezing. I found out that the free miniSD card came with the bonus pack was actually faulty. With the pocket mechanic professional benchmark, I managed to see only less than 200kb/s read and write! I did a hard reset, and installed everything on microdrive, and touch wood, I have not got a single reset or freezing yet these two days. I install nothing into memory, as we all know that it takes up to 2 seconds to write a block of data into NOR ROM, which is why we should always shift our directory of IE cookies/history/cache away from the main memory. Since the main memory (NOR ROM) is good for executing program in place but terrible in writing, Microsoft's MikeCal thinks we should not keep any data there. (See this thread: http://blogs.msdn.com/windowsmobile/archive/2006/03/16/552996.aspx ). I try to keep the memory as free as possible to minimise compaction thread kikcing in. Will see how it goes in the next couple of weeks and take on from there.

I'm happy to confirm that, after a weeks testing, the button 'fix' seems to have resolved the issue! Thanks all.

I have been experiencing similar problems.
After being left on standby for a period of time (>10mins), the unit sometimes goes into "autistic" mode.
i.e:
Power button does not function. Unit GSM light flashes, but will not resume from sleep.
I've tried the following:
Attaching USB cable. No change.
Attaching keyboard. No change.
Calling phone. No change.
Soft reset. Starts ok.​
I have now tried:
Settings/System/Key Lock
- set to 'Do not lock buttons'​
However, I suspect ActiveSync.
The unit was attempting to Sync every 5 minutes, while connected with a USB cable. I therefore followed advise (read elsewhere) to create a dummy server to allow an ActiveSync schedule to be created, then deleted.
http://www.modaco.com/index.php?showtopic=246522
This is coincident with the start of the problem.
Regards

Devany said:
I have been experiencing similar problems.
After being left on standby for a period of time (>10mins), the unit sometimes goes into "autistic" mode.
i.e:
Power button does not function. Unit GSM light flashes, but will not resume from sleep.
I've tried the following:
I have now tried:
Settings/System/Key Lock
- set to 'Do not lock buttons'​
Click to expand...
Click to collapse
I had same problem once I enabled Key Lock function.
However, once I disable key lock, it works fine again.

G-Alarm disables TouchFlo?

Every time I install G-Alarm on my phone, TouchFlo seems to get disabled.
It is still enabled in the settings menu, but the home screen is just a HTC wallpaper, and when I press the windows key the start menu is opened.
I have tried rebooting multiple times, but nothing seems to help...
Only removing the application has worked so far for me
Any ideas?
EDIT: I'm having the same problem with G-Profile!
It seems that the programs just disables the TF service from launching/running...

Haven't experienced that problem myself, using G-Alarm v1.5.1 here.

Hmm.. Strange.
I have heard more people say the are using some of the "G-programs" on the Touch Pro 2. So it must be something in the ROM I guess.
I am using an unbranded Dutch version. But I have no clue on how to fix this...

Ok. I have figured out that if I remove the PIN entry screen from the start up sequence (so no PIN has to be entered anymore) G-Profiles works. I haven't tried the others yet, but I'm sure they'll work as well.
The thing is... I would like my phone to have a bit of protection by the PIN code

I don't use G-alarm on my Dutch TP2. But I have this issue with not starting TouchFlo3D also. On HTC advise I resetted the device. Then it worked for abou 4 hours and after that it wouldn't start anymore. The screen staus black with the fancy HTC in the sceen... but no "starting touchflo".
Als for that reason I instaled SPB mobile shell latest... but this will not update new SMS or Mails in the main screen... more people on SPBCLUB have this issue... I think it has something to do with the TP2 and not with SPB... more people with same problems?

Ahh...so that's what causing it.. I have a G-Alarm too but didn't realize it's affecting the interface not loading up
Several soft reset and it'll load up. Kinda annoying until the developer fixes it (and we have to pay for the new version )

I don't think this problem is just with G-applications, I am having the same problem withouth any g-apps installed. After a few reboots it usually works again, but I think this is a more genereal TP2 issue.

michaelra said:
Ahh...so that's what causing it.. I have a G-Alarm too but didn't realize it's affecting the interface not loading up
Several soft reset and it'll load up. Kinda annoying until the developer fixes it (and we have to pay for the new version )
Click to expand...
Click to collapse
I've asked on his forum, and he said it probably was a TouchFLO bug...
Thread here: http://forum.ageye.de/viewtopic.php?f=22&t=721&start=0
(I'm BiT on there...)

I've had the exact same issue but found out that with me it wasn't linked to G-Alarm but to the 'Background4AllTabs' plugin,
I've hard reset tons of times, tried several alternate installs, but once I start changing TF3D options like th background or clocks, it slows down tremendously in screen rotation and it often won't start after reboot...

hmm i dont know if you still have these problems but a few days ago i figured out a solution^^
The problem is the entry. I've got an htc touch pro 2.
Soo to get TF3D starting try fallowing thing:
-Go to "Settings-->Connections" and turn ON the flightmode (this will disconnect all)
-Then restart your phone... wait a few seconds and TADAAA TF3D SHOULD start.
-Go to "Settings-->Connections" turn OFF the flightmode
-Enter your PIN
-Now your phone should connect to your provider.
So if this work you have to do this every time you restart your phone... so turn on flightmode --> restart--> turn off flightmode
I hope this way is not only working on my phone
btw sorry about my english xD
GreeZ $me

Flightmode works for me
Indeed it works now. But I have another interesting thing.
I was used of waiting nicely looking at the PIN input screen. Wait, lets say,. 20 seconds; cancel the pin input and see the Touchflow coming up in 100% of the cases. So I could live with the problem.
Now I installed Navigon who puts a file in the autorun folder. And now Touchflow never starts up any more with the exception of the Flightmode trick.
Is navigon guilty?

i never used G-Alarm but i have the same problem.
so i've tried checking on/off Today/Item/TF3D, tried Flight Mode, and it still won't work. i'm talking like only 30-50% of the time it does work. and I never had PIN1 enabled!
i'm no programmer but it is conflicting with apps we install because TF3D works perfectly when the phone was fresh or hard-resetted. btw i'm using 6.1 Stock T-mobile

Data Disconnects in Sleep

Well it's been an eventful month
Lost old faithful (700wx), bought an 800w just returned it due to keyboard issues, got a treo pro this morning.
Got my pro activated this morning, which seems to be very nice.
But of course things were going too well... lol
I have an IM app that I keep running along with some email apps.
They maintain a connection and notify me about messages.
As soon as the screen turns off, the data cuts out and doesn't kick in again until I turn the phone back on.
I tried Wifi the same thing happens.
Does anyone know how to get around this?
________________________________
Another related topic. The programs in question normally run in the background. When I hit the "X" they should keep running in the background like they did on my other two treo's. On this guy when I hit that X on either app it completely exits.
Is this some kind of OS configuration I need to change?
Thanks,
Kenny

Well I figured out the "X"
Still can't get the data connection to stay on though

Well I found diamond tweak that always keeps the connection on so that'll work.

Can you share the reg change plz? I'd like to do the same while slinging wifi

There is a program called "advance configuration tool" that has a setting to keep wifi on while the screen turns off. Download it and give it a try, the setting is kind of hidden, once you install go to the bottom right softkey and seach for it there. I do not remember exactly where it is but you could google it and you will surely find it.

That works with Wifi connection, should works with dataconnection
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\Power\State\Suspend\{98C5250D-C29A-4985-AE5F-AFE5367E5006}
-change (Default) DWORD Dec to 1
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\Power\State\Resuming\{98C5250D-C29A-4985-AE5F-AFE5367E5006}
-change (Default) DWORD Dec to 1
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\Power\State\Unattended\{98C5250D-C29A-4985-AE5F-AFE5367E5006}
-change (Default) DWORD Dec to 1

^^ Awesome thanks for posting the individual reg changes!
I don't use Advance Config Tool because it messes with some of my reg changes I made so everytime I open/close ACT it changes some stuff and I have to go back and reset them in the reg...

I have the problem that the device does not check my email account. Do I understand it correctly, that no data sessions are active in sleep mode? No GPRS (or above)?!
What's that for a config? You buy a phone where you can set up your mail account to check every 10 minutes your email account but in 99% of the time the phone is in sleep mode and therefore does not check mails...?!
Please say that's not the reason for my problem...

Would these work to keep the GPS alive when I lock the keyboard. I want to turn on GPSTuner and toss the Treo Pro in my pocket. So far my choices are a) leave it unlocked and risk making an unintended call from the trail or b) locking the device using "keylock" and then the GPS shuts down so the GPS does not record my hike.
Is there a way to keep the GPS alive while Keylock is engaged?

The three registry changes did not keep the GPS active when Keyguard was engaged. Shucks. So again...
Is there any way to keep the GPS alive while Keylock is engaged? Thanks.

dbsoundz said:
I have the problem that the device does not check my email account. Do I understand it correctly, that no data sessions are active in sleep mode? No GPRS (or above)?!
What's that for a config? You buy a phone where you can set up your mail account to check every 10 minutes your email account but in 99% of the time the phone is in sleep mode and therefore does not check mails...?!
Please say that's not the reason for my problem...
Click to expand...
Click to collapse
Is this a problem with all treo pro devices?! Also flexmail does not check mails regularly... The programm is also configured not to close while pushing X...
This is really a really big bug... This phone is almost not usable...

I noticed this article regardin setting up an email account:
http://kb.palm.com/wps/portal/kb/common/article/32429_en.html
Last sentence is:
IMPORTANT: The device power-off timer is reset each time you synchronize. If your sync interval is shorter than the power-off interval, your smartphone doesn't turn off.
If I do understand it correctly that means: power of = no email checking...
this works at any damn phone... such a "feature" is really inappropriate.

dbsoundz said:
I noticed this article regardin setting up an email account:
http://kb.palm.com/wps/portal/kb/common/article/32429_en.html
Last sentence is:
IMPORTANT: The device power-off timer is reset each time you synchronize. If your sync interval is shorter than the power-off interval, your smartphone doesn't turn off.
If I do understand it correctly that means: power of = no email checking...
this works at any damn phone... such a "feature" is really inappropriate.
Click to expand...
Click to collapse
No. Let me give you an example. Let's say your phone is set to blank out in 5 minutes. You set your email sync time to 4 minutes. After 4 minutes, your phone polls for new mail. At the same time, the phone resets the power down timer for another 5 minutes. So, by the phone continually resetting the power off for one minute longer than the mail sync time, it never powers down. And, because of that, drains the battery quicker. They're not telling you this is a "feature". They're warning you that this setup is a battery drainer -- better to lose some automatic mail syncing than lose phone power before the end of the day.

Hello kraski,
I think you mistaken me a little.
Problem is in one sentence summarized: scheduled Mail receiving does not work with Palm Treo unless you make above written steps to prevent the phone from going to standby, (most) other WM phones receive mails while in standby...
-> Where is the point to make such a "feature"? In standby the phone also receives phone calls! And SMS... And such an internet phone has to check mails also in standby, w/o discussion or not?!

Screen lock -> internet hangs

When i lock the screen (s2u or default mode) with the button on top, the internet also seem to hang. My phone is configured to download my mails every 15 minutes, but it does not work until i unlock the screen. Anyone knows how to solve this problem? Using the default ROM.

This is common. For many, their HD comes with certain power management features enabled. In short, your HD likely disconnects from the internet when you put your phone into standby as an attempt to conserve battery power, which is why your email doesn't check until you wake the phone up and it reconnects. I believe this is your issue. If your handy with a registry editor try this: HKLM\Comm\PPTP1\Parms\DisablePowerManagement DWORD=1. Then exit the registry and softreset.
Or you can install Schapps Advanced Config and disable PPTP under his "Power Management" drop down.
Hope this helps

I've checked that setting, but it's already on 1. I think i already disabled it a while ago, when i tried to fix this issue.

Might be a stupid question on my part, but in phone settings do you have a data tab? For one reason or another, some do some don't. You may already be aware of this so please bare with me if you do, but there is a box in that tab that gives you the option to disconnect data in standby. At least there was for me on the default rom.
Another thought is to install Schapps Advanced Config, and under power management, instead of disabeling only PPTP, disable all of them and see if your data connection remains active in standby. If it does, then you can go back and enable each one until you find the culprit. It may also be helpful to assign a sound to "data connection established" and "data connection disconnected" under settings "Sounds and Notification" so at least you can hear a sound when your data disconnects in standby and also count how many seconds it takes to do that. There is also a timeout setting in the power management for battery power and AC. You might want to see if those help. In the past I set both to 60.
Also HD tweak has a setting that allows you to keep your data connection on "always". If it stays on doing that then at least we know it wasn't a power management issue.
Last thought: is there perhaps some software or a lock program you have installed that might be causing this?
I'm out of ideas. It seems like something simple that I'm not thinking of. If I do, I'll post it.

Always on mode does not solve it, will try the other program. Thanks for the help!
edit: nothing seems to solve it. I guess i will try to update to WM 6.5 custom rom, what is the most used version? (i'm new to custom roms)

rensariens said:
Always on mode does not solve it, will try the other program. Thanks for the help!
edit: nothing seems to solve it. I guess i will try to update to WM 6.5 custom rom, what is the most used version? (i'm new to custom roms)
Click to expand...
Click to collapse
Most used wm6.5 roms would be Miri's and Duttys