Database Users

QTek 9100 ActiveSync 4 Problem

hi,
Just received my QTek 9100 (talk about the power of online shopping: ordered yesterday from expansys germany, was shipped yesterday from france, and arrived today in austria ), and I'm having a problem with ActiveSync 4: it won't allow me to sync with outlook.
When I first connect my device to AS, I get the following error message:
You will be able to synchronize only files, folders, and other non-Outlook items if you continue.
To synchronize E-mail, Calendar, Contacts, Tasks and Notes with this computer, do the following:
Disconnect the device, install and run Outlook, and then reconnect the device and complete the Synchronization Setup Wizard.
Click to expand...
Click to collapse
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"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
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I've tried reinstalling AS4, rebooting, etc, doesn't matter, I always get the same message, whether Outlook is running or not.
System is Win XP SP2 (with all patches), Outlook 2003 (also with all updates). I have been successfully syncing an old Ipaq 2210 with AS3.8 until yesterday. I also deinstalled the old AS3.8 before installing AS4.
Any ideas on what I might do to get that working properly?
thanks,
tom.

Try AS 4.1. People have reported numerous problems with 4.0.

I found this too, with my Jasjar. I used the Add/Remove Programs control panel in Windows XP to remove the Outlook 2003 Junk Email patch. After that it worked fine.

jp_howard said:
I found this too, with my Jasjar. I used the Add/Remove Programs control panel in Windows XP to remove the Outlook 2003 Junk Email patch. After that it worked fine.
Click to expand...
Click to collapse
Yea thanks, that did the trick!
Installed AS4.1 beforehand, but that didn't change anything. So now I can sync, but will get more spam.. hmm

Unfortunately that didn't help for very long... Now I'm getting another sync error:
Code:
Synchronization cannot be started because you are not able to log on to the network and access information.
Needless to say, everything works just fine in Outlook, and rebooting didn't help at all. Using AS 4.1.1 Build 4807, and Outlook 2003 with all updates minus the October Junk mail patch.
Any more ideas?
UPDATE:
I found another Outlook Junk email update that is apparently part of Office 2003 SP2.. removed that as well, now it seems to work again. Just what is it with AS4 and Outlook Junk email updates?
Anyone here syncing the wizard directly with an Exchange server? Is that a better route to go (less hassles and problems)?

My problems concerning 4.0 was due to the fact of a firewall (zonealarm).
If I disable zonealarm, no problems at all, if its enabled: No synchronisation.

In Zone Alarm I put Activesync in the trusted zone and have not had any problems with it since then.

Unfortunately the sync problem returned after a reboot.. same as the last message (won't post that stupid too wide screenshot again, see my previous post).
So I'm back again to looking for solutions.. damn AS4.

Password help

When I go to settings>lock the option where it says "prompt if device unused for" is greyed out and I can't deselect it, please help this is very annoying.
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did you tick the box next to "Prompt if device is unused for"

It's ticked already but it wont let me un-tick it.

I did some searching and this guy has the same problem
http://www.howardforums.com/showthread.php?t=986936
I also just set up an exchange server.

bump... anyone?

sekks said:
bump... anyone?
Click to expand...
Click to collapse
if you remove the exchange server does the option come back? Im looking over my exchange settings now to see if there is a fix, i dont have the problem though

It is a policy thing that your exchange administrator has set up. I have Goodlink, which is just like exchange sync (it is exchange sync with an exchange server that is behind a firewall, in effect), and I have an unremovable password policy as well. The really annoying thing with my policy is that it is a 30-minute max, so the password screen keeps popping up at inopportune times, like when I am using GPS in the car on a trip that is more than 30 minutes long (I have to type in the password while driving to get back to the GPS screen; sheesh, talk about unsafe at any speed!).
If you have friendly exchange admins, talk to them about it. I work for a big company, and don't even know what continent the admins are in.

i just removed the server source then did a soft reset and it still wont let me un-tick that option, when i first set up the exchange server on my mda it kinda hung for a while when it attempted to connect to the exchange server then it said something about security crap and prompted me to enter a pin. if there's no work around for this i wouldn't be surprised.

astromusic said:
It is a policy thing that your exchange administrator has set up. I have Goodlink, which is just like exchange sync (it is exchange sync with an exchange server that is behind a firewall, in effect), and I have an unremovable password policy as well. The really annoying thing with my policy is that it is a 30-minute max, so the password screen keeps popping up at inopportune times, like when I am using GPS in the car on a trip that is more than 30 minutes long (I have to type in the password while driving to get back to the GPS screen; sheesh, talk about unsafe at any speed!).
If you have friendly exchange admins, talk to them about it. I work for a big company, and don't even know what continent the admins are in.
Click to expand...
Click to collapse
30 minutes? wow the max on mine is 24 hours which is still inconvenient cause it still asks me when i reset my phone. But 30 minutes that sucks

I was having this problem and found the following solution:
You have to edit the registry and change the following value:
HKEY_LOCAL_MACHINE\Security\Policies\Policies\0000 1023
(DWORD Value) (Base Dec)
Change it to 1

Organising Contacts

Does anyone have an easy way to organise contacts?
I just installed WM6 and added the contacts from my SIM to the phone but it has added them all over the shop- eg. instead of having one contact for "John" with 3 phone numbers in that contact i end up with 3 contacts (one for home number, one for mobile and one for work).
I tried to use a program called Pocket PC Contacts Synchronizer so i could reorganise them on the desktop but i cant figure out how to use it..... bloody thing......
How does everyone else do it?

i think you'll just have to bite the bullet and cut and paste them into 1 phone memory contact. i stopped using sim memory for contacts years ago. if you have them all in your phone/pda memory, they are readily available to be backed up in dozens of programs. right now my phone syncs with outlook, if i get a new phone(i am next week) outlook will just sync all my contacts onto the new phone.
the problem is that sim cards are only able to store one number per name.
i may be wrong, check out ppcwarez they have a section on contacts software - there may be an app that can merge numbers with the same name into one entry on your phone.
good luck

I couldn't live w/o Pocket Mirror - $$$ but if you have Many outlook contacts organized into subfolders, this is great.
http://www.chapura.com/pmp_wm.php

Inesoft Address Book is the best in my opinion. Used a lot of contacts organizers, but this one is very useful and configurable. Easy contact search, nice design, contacts pictures, caller ID and, and, and....check it on http://www.inesoft.com/eng/index.php?in=addressbook.htm.
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Does it sync all that info with Outlook? I'm an Outlook junkie with 700 contacts - much of it is work related.

Yes, without any problems...I'm using it all the time, editing (even the pictures) my contacts in outlook and then, after next sync (auto sync, no no need to reconnect your phone), you've got them in your address book. Nice and easy. Same with sync contacts from phone to outlook.

Sync Hotmail folders with live?

Ok, so i have stopped using the Sense messaging app because its slow and cumbersome, it also does not delete messages from the server when told to, niether does it store messages in the sent box or sync the folders correctly.
So i am now using live, but it also does not sync my hotmail folders properly, i have all the folders, but there is nothing in ones that should be, what am i missing?

Hotmail Sub folders
I have a similar problem. I have my hotmail email account added. It downloads emails from my inbox when i tell it to BUT it doesn't DL emails from my other folders. I have email auto sorted in to various folders when it comes in so all E-Shopping stuff goes in one folder, bills in another etc etc. SO currently the email on here is kinda useless to me as all the most important emails i get are auto sorted to folders other than the inbox. Anyone know if there is a way to make it get the contents of the other folders.

Menu > Tools > Manage folders (then tick which folders you want to sync) is how i did it in WiMo 6.1
Not got my Leo yet - but i'm assuming it'll be the same?
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Yes thats it, just found it, but you have to let Windows Live setup your account, if you do it manually it does not work, cus i just spent to weeks trying
Microsoft are weird

At the risk of appearing really stupid where? I go to the mail tab and press menu i get
New Mail
Add Account
Account Settings
Send/Receive
None of those options seem to show anything helpful.
I guess i am being a little blind but further pointer would be helpful lol
Update: Okay i am an idiot. Go to the inbox hit menu and scroll the menu up lol! Cheers guys

New Question
Okay that's working BUT i just did a test and when i get an email to a folder other than the Inbox it doesn't notify me that i have a new email. Its there if i go and check that folder but its kind of a pain if i can't get it to notify me.
Is this a problem you guys have? Is there a setting i can change? Or am i just gonna have to learn to check the other folders on occasion?

Not sure what you mean by email to other folder, all mine go to the inbox

I have my hotmail account set up to automatically sort email. So basically if i get a email from @amazon.com it goes straight into my Online shops folder. Any emails from social networks get sorted in to a social networks folder, bills in my Bills folder etc. Helps keep things tidy and easier to sort through.
So when i get a new email it only goes in my inbox if its not caught by my various filters. So a large number of my emails wont go to the inbox.

Oh god knows then, i would not have a clue hehe

I am running the Stock Rom - 1.43.206.4 (70315) WWE - How can I upgrade this to the version bzdemes is running?
Also I do not have the option to click on synch folders when using my hotmail account - so can only view contents of my Inbox but nothing in any of the other folders.
Thanks in advance for your assistance
------------------------------
HTC-HD2 - O2
Stock Rom - 1.43.206.4 (70315) WWE

HTC-KS said:
I am running the Stock Rom - 1.43.206.4 (70315) WWE - How can I upgrade this to the version bzdemes is running?
Also I do not have the option to click on synch folders when using my hotmail account - so can only view contents of my Inbox but nothing in any of the other folders.
Thanks in advance for your assistance
------------------------------
HTC-HD2 - O2
Stock Rom - 1.43.206.4 (70315) WWE
Click to expand...
Click to collapse
It's nothing to do with his ROM version. It's standard Outlook functionality.
If you want to select which folders to sync, go the mail tab, click Inbox, Menu, Tools (scroll down to find it) and Manage Folders.
To view different folders, go to the inbox (as above), and click the "Inbox" dropdown in the top left. You can select any folder to view from there.
The only thing you can't do is change your default folder for the Sense mail tab. This is ALWAYS the inbox, but that's really as it should be.
Hope this helps

None of my google calendars can be added in the calendar!

Hi,
I'm running Donut Unofficial v1.2.0 + Google Patch (unofficial) on an N21 / DSTL1.
I have a real problem that none of my Google calendars are showing up on the calendar program. When I go to 'my calendars' an click on add, there's nothing in the list for me to add to 'default' which appears to be the non-synced local calendar. I have 4 calendars that I need to sync. I tried making a new one to see if that made any difference - it didn't.
I've tried clearing the calendar data and rebooting as per several forum suggestions. I'm at a blank otherwise - is there some setting in gcal that I'm missing - it's like none of the calendars are being synced with the phone. The sync tick is ticked in the 'data sync' settings screen...
Help!
Thanks in advance
Tom.

Try going to menu-settings-data syncronization-Google and see if it still has your account log in. You may need to fill out the account information again.
Note that you can still be recieving your google e-mail etc and not have it registered to sync for your calander.

Hi,
I don't seem to have an option to re-sign in to the account...
See attached under the data synchronisation settings.
Any suggestions?
Thanks
Tom.

How on earth do you have dual sim?
Untick auto sync, manually sync calenders then turn auto sync back on see if that works.

This phone has dual-sims neat huh.
That's what prompted me to move to Android - Sadly, your manual sync idea didn't work - see the pics:
http://picasaweb.google.co.uk/tjrundy/AndroidPhoneCalendar
Any other thoughts?
Thanks again,
Tom.

Do you have any calendars on the account you are using? Double Check, by going to calendar.google.com.
You have default there which is a sign that your calenders should be/are syncing properly =/.
There is one weird thing though... have a look at my calenders:
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The "Default" Calender is labelled with my googlemail address and it has always been like that, on yours it's simply labelled "default" which seems pretty weird. Maybe someone else can come along and shed some light.
Does everything else sync ok? EG Contacts, Email etc.
Also, mind doing a mini review of your device? where you got it from and how much it was etc? I've always wanted a dual sim device but they all look pretty crappy tbh.

Yeah it's really wierd... everything else syncs and calendars are definitely there...
So you're right, this default calendar is syncing properly. I actually quite liked this device - it's got dual-radios which means that you can take / place calls from two sims - you can also select which sim will provide the internet connection; handy as I live between Germany and the UK, so I hoped to have a decent (cheap) internet connectivity in both places at last.
Sadly this lack of calendar sync is a dealbreaker
I was about to pack this phone back into its box, and flashed WM 6.5 onto the i780 that I'd been using till now, but then I found that the Google sync for windows mobile only syncs one calendar!
There's a review here: http://www.mobileburn.com/youtube_video2.jsp?Id=7753
It's a chinese phone so it's not the world's best quality, but does work (mostly), runs android and does have two phones!

Surely it can't be a problem with the device though.
Like I said, double check and see if you have more than one calendar? Poke around on the settings on the actual google calendar web app ie calender.google.com. You may have just somehow turned all your calenders private or something.

Same problem!
Any good new guys?
I've got the same problem on my dstl1.
All GCalendars aren't public but access from my account is permitted (obviously!). The only difference between my default calendar and others is that non-default's ones are shared with other people.
Thx in advance!
Have a nice WE
Depo