Radio and ROM? My phone's screwed up really bad. - Touch CDMA General

Hi folks.
I called Verizon today after doing a hard reset and my phone wouldn't make or receive calls or data. After doing some troubleshooting, the guy I was talking too found out that someone else out there has the same ESN as me. I got my phone from Verizon, so he's sending me a new one and I'm sending the old one back.
The only issue is that I, like many others, have upgraded my ROM to the new unofficial 'Official' Win 6.1 ROM. Is there a default or factory ROM out there that I can download and install to the phone so that I won't get charged for the phone once they receive it?
If not, what would more than likely happen?
Thanks much.

Related

Broken Vibrate?

I got my blackstone yesterday. Excitedly opened it up, fiddled with it a while, and flashed a new rom. It was a while before i realised that the phone woudlnt vibrate. Im pretty sure its a hardware fault, but just wanted to check here to make sure I havent missed something.
The phone wont vibrate, even when being called / txted with vibrate mode on. I also understand the hardware buttons are sposed to have some kind of haptic feedback or minivibrate, but this doesent work either.
I searched through all the settings, and couldnt find any magical turn on vibrate feature buttton. Vibrate notification is definately turned on, and so is the vibrate profile. I inittialy installed Panoshas Black Pearl rom. I tried a hard reset, and then also flashed the Dutty rom, and finally the original rom to see if it that worked.
Can anyone point out an obvious mistake ive made? Or am I gonna have to send my lovely blackstone back?
Thnx in advance.
Hmmm...you've already tried flashing a new rom and if you still have the same problem, send it in. It's still spanking new, shouldn't be a problem getting it rectified....or better yet ....replaced!
Was it vibrating when you recieve it, on it's original ROM ?
sectorlord said:
Was it vibrating when you recieve it, on it's original ROM ?
Click to expand...
Click to collapse
I only noticed that it wasnt after I flashed the rom, so altho im fairly certain i dont remember it ever vibrating, i cant be absolutely certain.
[email protected] said:
Hmmm...you've already tried flashing a new rom and if you still have the same problem, send it in. It's still spanking new, shouldn't be a problem getting it rectified....or better yet ....replaced!
Click to expand...
Click to collapse
thnx for your response, i think ill probably do that.
its pretty annoying to have to send it back already lol, but its worth it to have a working vibrate.
A Second Opinion
Yep, I got my Blackstone a week ago today and it vibrated just fine out the box. I have not flashed any new ROMs, but I have installed plenty of programs including .net 3.5 and mobilmagic button stuff and hd tweak, installed and uninstalled advanced config and a few keyboards, the list goes on. Long story short, my vibrate doesn't work either! I think this is due to my tampering with it though, I really do. Also, I saw another post where someone had the same problem, he ended up getting his to work after playing with .net 3.5, hard resetting more than once and soft resetting too. So try that, let me know what you find out! I plan to hard reset and flash new ROMs soon, so I figured maybe these problems would go away then. Oh and, anybody else have a problem where their end key doesn't end the call, ? This is such a tinkerer's toy, lol!
Probably a good warning about flashing ROMs! Did you backup your original ROM? I think you will need to restore your original ROM before you send it back for "repair". (Otherwise it is likely you will be charged for any work/replacement - justifiably!)
Before you despair, what ROM did you flash it with? Have you contacted the developer about it? It may be a setting in a tweak you don't know you've installed. Have you tried playing Tweeter (the vibration feedback when the ball collides with a wall will indicate a working/non-working vibrator).
Rather than just offer bad news to you and tell you it's your own fault, here is a helpful tut on How to backup ROM, albeit a little late maybe. It may not be all doom and gloom - some kind soul may be able to offer you their backup ROM (particular to your mobile provider) which you can use to restore it to factory default before testing for the vibrate and/or sending it back for a fix. Who is your provider and what original ROM do you need?
blacksage said:
Yep, I got my Blackstone a week ago today and it vibrated just fine out the box. I have not flashed any new ROMs, but I have installed plenty of programs including .net 3.5 and mobilmagic button stuff and hd tweak, installed and uninstalled advanced config and a few keyboards, the list goes on. Long story short, my vibrate doesn't work either! I think this is due to my tampering with it though, I really do. Also, I saw another post where someone had the same problem, he ended up getting his to work after playing with .net 3.5, hard resetting more than once and soft resetting too. So try that, let me know what you find out! I plan to hard reset and flash new ROMs soon, so I figured maybe these problems would go away then. Oh and, anybody else have a problem where their end key doesn't end the call, ? This is such a tinkerer's toy, lol!
Click to expand...
Click to collapse
thanks for the tip. i fiddled with .net framework 3.5 and more hard resets, and altho i have installed hdtweak and advconfig a couple times, ive done multiple clean flashes without them and it still dont work. in fact - as i said above, im 90% sure it never did work, so im convinced its a hardware fault.
i hope yours wroks after a rom flash, but i think mine is gonna have to go back...
Nerdino said:
Probably a good warning about flashing ROMs! Did you backup your original ROM? I think you will need to restore your original ROM before you send it back for "repair". (Otherwise it is likely you will be charged for any work/replacement - justifiably!)
Before you despair, what ROM did you flash it with? Have you contacted the developer about it? It may be a setting in a tweak you don't know you've installed. Have you tried playing Tweeter (the vibration feedback when the ball collides with a wall will indicate a working/non-working vibrator).
Rather than just offer bad news to you and tell you it's your own fault, here is a helpful tut on How to backup ROM, albeit a little late maybe. It may not be all doom and gloom - some kind soul may be able to offer you their backup ROM (particular to your mobile provider) which you can use to restore it to factory default before testing for the vibrate and/or sending it back for a fix. Who is your provider and what original ROM do you need?
Click to expand...
Click to collapse
yeah - i definately played tweeter even before flashing any roms, and there was no vibrate - so i guess that proves it really is the hardware.
i bought my phone from mobilephonesdirect, but have my rom backed up, so should be ok.
ta for the offer tho.
Mine was the opposite, it wouldn't stop vibrating, even when switched off.
You had to take the battery out to get it to stop.
mikemod said:
Mine was the opposite, it wouldn't stop vibrating, even when switched off.
You had to take the battery out to get it to stop.
Click to expand...
Click to collapse
lol - i will trade?
You could try and use TouchResponse. That program gives a vibration response with every touch on the screen. If not, indeed send it in.
Regards,
shthpnz said:
You could try and use TouchResponse. That program gives a vibration response with every touch on the screen. If not, indeed send it in.
Regards,
Click to expand...
Click to collapse
thnx for the response.
sadly ive tried that as well and no dice...
im pretty sure I have the same problem
hey, I have the same problem and hard resetting and all that didn't help. Where did you buy yours, think they came from the same place? Are you sending back to HTC, how quickly did they say they could fix it and send it back?
Thanks
blacksage said:
hey, I have the same problem and hard resetting and all that didn't help. Where did you buy yours, think they came from the same place? Are you sending back to HTC, how quickly did they say they could fix it and send it back?
Thanks
Click to expand...
Click to collapse
got mine from
mobilephonesdirect.co.uk
havent been able to get throught them on the phone yet.
ill keep you updated if you want.
I appreciate that
yes I would love for you to keep me updated, I purchased mine through ebay from addictedtophones.com, which is out of California. They seemed like nice people but they sure aren't wanting to help my broken vibrate after only 8 days! That is just sad my friend. I have also contacted UK and US support and HTC global repair service. They have indicated that they are looking in to it. Apparently the US section may not have the resources to work on the device. I requested that they replace the phone, if they couldn't work on it ASAP, the person seemed to agree and put the request forward. I hope that helps your situation. I spent too much for a broken stone!
Levi
updated
I received my new replacement Touch HD in the mail a little bit ago, it vibrates. It must have been a hardware issue best I can tell. I just about had to send it off to HTC, but I finally got the retailer to replace it. It actually took a lot of crap just to get HTC USA GLOBAL repair center to want to accept the idea but, I called UK HTC and they called HQ in Taiwan or somewhere and got something done. So if you need some help, Ive got a few contacts that can help, anyone can just let me know. I hope this doesn't become a widespread infection.
blacksage
I'd say it's probably a hardware issue. My first HD also didn't vibrate, and had to exchange for a new one. Probably some issues with one of the batches.
mikemod said:
Mine was the opposite, it wouldn't stop vibrating, even when switched off.
You had to take the battery out to get it to stop.
Click to expand...
Click to collapse
Had the same problem...now we're at least two with this prob. Still waiting for the replacement...

HTC touch ELFIN HELP

Hi everyone.
This is my first time in xda and i am here posting because i have a problem with my htc elfin.
I bought the phone from e-bay. The seller told me it was unlocked but in fact it wasnt. It was on Orange and i had to unlock it using a program i bought on ebay (latter i saw it for free online ). The program was designed for htc elf but i was told it would work. Well, in fact it did, but i have a problem... The phone easilly loses network and even when it was network it wont make or receive calls... Texting works ok... I really dont know what to do... Can anyone help me??
Best regards
Hi,
Well, I hate to break the news to you, but it does kind of sound like the phone may be broken... two things you could try anyways:
a) Perform a hard-reset: Switch off your phone, keep both phone buttons pressed (green&red) and switch it on. The out-of-box state will be restored and all your data will be erased (!). So backup your contacts before doing this.
If this does not work, then it is highly likely that your phone has some sort of hardware-issue. But you may still want to try
b) Upgrade the firmware of your phone (including the radio part!). Just look around in this forum, there's basically everything you need. Always pay close attention to the how-to-guides & make sure you proceed exactly as decribed there.
Good luck,
murosama
Hi
I tryed what you said. Hard reset made nothing but updating rom did... I his working better but not perfect... Maybe some antena problem dont you think?

Bricked Ozone Help

I believe I've bricked my Ozone. It powers on and stays at the HTC screen. I've done a factory rom update with no success. What are my options? Is there anyone on the forum that offers repair?
I'm in the same boat. Got a Verizon Ozone from a someone who decided that the phone was dead for good. It would be nice to get it up and running though as I'm kind of in need of a smartphone at the moment.
What I've heard is that all he tried to do was the official 6.5 upgrade but, in the words of Dr. House: everybody lies. The bootloader reads SPL-0.44.0000 and I've been able to flash the official 6.5 CEDAIMG.nbh from an sd card but nothing changes there either; it just sits at the first HTC screen.
Of all the options I've read about, the last is a goldcard but I have also read that the Ozone/Cedar doesn't have one yet. Is that worth looking into? Any ideas what's actually going on with the phone that makes it hang?
Hit the back button... sorry for the double post. =)
That's pretty much what happened to mine. I called HTC and sent the phone in for repair.
Keep this post updated as to how that goes. If it works out, I might give them a call too. Were you covered by any sort of warranty? Any big hurdles to jump over to get them to replace the device? Any cost to you?
Fingers crossed that it works out!
So far I believe it's covered under warranty. They called me Monday and asked for the factory sim card to repair it. I wonder if it needs the sim card in to do a factory rom install? I should hear back soon.
Hmm... That's kind of weird. I wouldn't think they would need it. =/ I just called PCD today and got the address for sending my mobile in with instructions to remove all cards. Hopefully someone else gets assigned mine. =)
My friend didn't dig up the SIM since I'm planning on using the phone between Washington and Vancouver, B.C. so, hopefully they don't ask for it in my case!
Thanks for the update!
Don't ship UPS. I did, and they charged me $16 - said it was because of their address.
Well, I'm off to the Post Office to send this thing to NY. Hopefully the turnaround time is reasonable and if they can't/won't actually fix it, I can get it back in case xda discovers anything out about this problem.
Let me know if you hear anything else about you phone.
I got mine back today. According to the paper work they had to replace the phones main board. This thing is bone stock. It's carrier locked too, I don't know how to unlock it. I can't program it because it wants me to press the send key to activate which dials *228. But I need to dial *22890. Dunno how to do this when it won't let me dial anything.
Time to try to do a non factory rom and brick it again!
I think it took about 3 weeks. Did you send yours with the sim card just in case they need it?
Did any ozone users try the new verizon 6.5 rom to fix the bricking?
I did. No luck.
I can deal with 3 weeks if need be... glad to hear your phone is back though! Are you on Verizon? I assume so if you're dealing with an Ozone but can never be too sure. =) What do you mean by "carrier locked"? Are you refering to the SIM slot? The stock Ozone comes locked to their Vodaphone SIM and you have to call Verizon or pay for an unlock code. If they changed the mainboard then it's probably like a brand new phone. HTC Snap on VZW Sim Unlock
I actually don't have a SIM attached to my account right now since I moved back to my old phone and the card is boxed up somewhere... =/ If they ask for it, I'll just be telling them that I don't have plans to be using it and will SIM unlock the phone when I go to the Phillipines. My phone just hit NY so, I'll let you know what happens to me!
Rhodium500 said:
Did any ozone users try the new verizon 6.5 rom to fix the bricking?
Click to expand...
Click to collapse
Totally didn't catch this question up above! Yeah, I did also... using both the USB and SD card methods. The bootloader looked like it worked just fine but when the phone would go to boot for the first time, it would freeze at the first HTC screen. I mentioned this in another thread but the Sprint Snap apparently had an issue with similar symptoms which resulted in a hotfix from HTC..
I unpacked it and it looks like just a PRL. If only there was a hotfix like this for the Ozone; would have saved me a bit of time.

Problem with the signal on HTC Magic

Hey there, i have a problem with my HTC Magic. I have had it in about 2 months, where it worked fine. Suddenly it couldn't get a signal to a network. When i try to connect to my network it says "Your sim-card dosen't allow a connection to this network" can anyone help me out with this? I've got HTC Sense on my mobile.
Same issue with stock Donut
I too experienced the same problem when traveling through Atlanta airport. This was a stock MyTouch Donut. After arriving at my next destination my phone worked once again.
I have initially rooted my phone today with Cyanogen latest. I am looking for the fastest ROM I can find without all the bells and whistles. After finding said such, I will be updating my radio.
I have had other strange issues with the radio on this phone. T-MO support suggested replacing the phone. However, I don't think the phone is the problem it's their lack of bug fixes.
I've got the same problem, 2 different sim cards on 2 different networks and both are showing no service and not finding any networks, but both are working in my old Nokia E65. Strangest thing, I checked my email over 3G earlier today, an hour later no service and has not changed since. Tried everything I can think of; nandroid restore, hard reset, safe mode, checked the testing menu. Only thing I haven't done is unroot and return to stock. It's funny, I always knew something would go wrong with this phone... Womans intuition maybe?
Willing to try anything that anyone has to suggest so I don't have to send it back to vodafone!
yea, i've tried everything too, at can't get it to work! - hope someone got a solution to this!
alliekhat said:
I've got the same problem, 2 different sim cards on 2 different networks and both are showing no service and not finding any networks, but both are working in my old Nokia E65. Strangest thing, I checked my email over 3G earlier today, an hour later no service and has not changed since. Tried everything I can think of; nandroid restore, hard reset, safe mode, checked the testing menu. Only thing I haven't done is unroot and return to stock. It's funny, I always knew something would go wrong with this phone... Womans intuition maybe?
Willing to try anything that anyone has to suggest so I don't have to send it back to vodafone!
Click to expand...
Click to collapse
Well I called HTC and got the name of their authorised repairer in Australia (currently on an extended holiday visiting family here), so I unrooted and returned to stock but the issues haven't changed, so I guess we can nail down that it has nothing to do with the rom itself. The repairer did hint at a motherboard issue, but as I was playing the dumb blonde at the time I didn't push it too far until I send it off. It's just painful, I've searched and searched for a fix but most people seem to be able to find a network after a reboot or by simply waiting it out. 24 hours without my Magic being able to function in it's primary use, as a phone. This is very very poor.
I have had the exact same problem, so I unrooted and all. send it in for repairs. and all Vodacom(South Africa) told me was that they replaced the main board.luckly its covered by the warrenty. hope it helps..
am03ba said:
I have had the exact same problem, so I unrooted and all. send it in for repairs. and all Vodacom(South Africa) told me was that they replaced the main board.luckly its covered by the warrenty. hope it helps..
Click to expand...
Click to collapse
Thank awesome to hear its a simple fix, but not so great that it's not a totally rare incident. I'm waiting til all the fuss of Easter is over to send my poor baby off to be fixed, but in the mean time I've bought a Hero so I'll never have to go back to my Nokia E65 again. I'm wondering, as there are other Magic owners with the same problem, is this an issue with just the Magic, or all HTC devices?
hey i still have the same prob with my 32b
i will do a radio update,
will see if it's fixed then,
if not i try to unroot
This has to be almost a year old lol.
Sent from my HTC Magic using XDA App

Trouble sending messages (Vodafone?)

Hi all,
So I type an SMS, hit send and it will just sit in my outbox for two or three days. The only way of getting it out (and this only sometimes works) is by typing and sending a load of other messages. They back up and back up in my outbox and then all send at the same time. This is no good when I need to send a message instantly. When I'm spending £30+ a month on this damn contract I expect my messages to fly out without a second thought.
Can anyone help me with this??!!! PLEASE!!
Thanks. Richard.
Trouble sending messages
Hi,
I had this same problem too. After messing around with settings regarding sms, it starts working correctly. Unfortunately, couple days after, the same problem occurred again.
br
This was a problem with the early ROMs, when the HD2 first came out.
If your ROM is < 1.66 then I'm not suprised this is happening - it happened to a LOT of people!
To be honest, the best thing you could do is to get a ROM that is v2+. It'll obviously void your warranty, unless you put the phone back in the exact state it's currently in before you send it back for any future repairs, so don't be flippant about it, but a ROM upgrade is probably the best step you could take.
johncmolyneux said:
This was a problem with the early ROMs, when the HD2 first came out.
If your ROM is < 1.66 then I'm not suprised this is happening - it happened to a LOT of people!
To be honest, the best thing you could do is to get a ROM that is v2+. It'll obviously void your warranty, unless you put the phone back in the exact state it's currently in before you send it back for any future repairs, so don't be flippant about it, but a ROM upgrade is probably the best step you could take.
Click to expand...
Click to collapse
Vodafone UK have thier 1.72 ROM * HERE * - which is a Vodafone modded 1.66 WWE ROM. Redeyedrichard could download and install that and it wouldn't affect his warranty.
I had the same problem. I discovered that if I had no signal and sent a message the hd2 would try to send it for 15 mins then give up. When I sent another mail it would try again. I bought the sure signal and bingo! Problem solved - coverage in the house!
If you're with Vodafone, upgrade to the 1.72 ROM. That should fix it.
This shouldn't void your warranty either.
Thanks folks. Gunna do that at some point today.
Need to back stuff up first I guess.
Tried installing the rom but it said that it was the wrong RUU for the device. Which is a load of rubbish. Tried installing it from the Vodafone website, then went across to the HTC website to try to install from there. When entering the serial number on HTC site it said that it was the wrong device. HELLO!!!!! HTC HD2!!! I'm sure there's only one htc hd2 knocking around.
Someone help coz this is annoying the hell outa me!
there are two types of rom/phone.
rom locked and rom unlocked.
the networks seem to be shipping both types.
when you try download a voda rom, if your serial fails then you have a rom unlocked phone and the branded roms won't work. on that case use a generic "wwe htc" rom
go for the wwe htc 1.66 rom.
Now that makes tons of sense, more sense than freakin' Vodafone customer services. They are about as useful as a helicopter ejector seat!
Thanks mate...try that tomorrow sometime.

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