My HTC HD has WIFI Problem: WiFi will not turn on most of the time.
After tapping the Wi-Fi Switch (in Communications Tab) it hangs for about 7 seconds then stops.
Sometimes after 6 seconds the wifi Icon will appear for 1/2 a second but then disappears.
The only way I can get it to connect at all is if the device is cool and I remove the battery for a while....
...Then restart it and Wi-Fi will switch on sometimes (but fail most of the time).
I have flashed the ROM (by different Cookers) many times, Hard Reset the device many times, and used all different power settings: Still no good.
If error reporting is ON I get error message "device.exe' problem.
As I live in Australia I would have to pay heaps for freight if I send it back to UK so I'm loath to do so.
Anybody know what should I do to fix it?
(PS. My old Diamond connects every time)
I have a similar WiFi connectivity problem, but after reading of the poor service provided by most vendors and HTC itself, I will try to gather some more experience with the problem before I contact HTC or my vendor, and hopefully find a solution. Bellow is my experience so far:
I own an HTC Touch HD since January and have a similar problem, only it surfaced last week. Before I had only used the WiFi connectivity briefly. The problems started after I installed an AP on my house expressively for the new PDA. The node is fully open and set to B/G/N protocols.
After a couple days of medium (couple hours per day) use the WiFi connection suddenly quit, the device would try to connect (the top bar showing the WiFi connection animation continuously) and after a few moments gave up with a dialog box stating the current network settings were wrong (even thou they worked fine a few hours earlier).
I tried several hot and cold resets, but only solved the problem after flashing a new ROM; even then the same symptoms reappeared after a couple of days of regular use. Again no re-setting would cure the problem, and now not even flashing the ROM again would work. Nonetheless, some hours latter the WiFi would connect perfectly with the same nodes it refused to before, and in very short time.
I have witnessed this cycle twice and have yet not been able to find a trigger for it, but will keep my eyes open for any tell tale signs, and post any findings here.
What I found out is that If you are using CommManager in TF3D together with other wifi mgr it screws up the wifi. Either you use CommManager or you use 3rd party one but not both at the same time.
Agreed!
Yes I agree completely; something on the permanent storage area got corrupted last week after I installed WiFi Monster (which I like, and recommend, only not at the same time as the standard connection manager).
I managed to get the WiFi conection working again (if only for a couple of days...) by doing the Start>Settings>Clear Storage thing and following the re-install.
Ok, so at least now I know of one more thing that can screw up th HD's WiFi besides itself!
i cant connect to my wifi in my same bedroom !!!
Enhancing WiFi performance
If you get very low range, or frequent connection interruptions, it might help to go to: Settings>Connections>Wi-Fi>Advanced>Power Mode and set it to "Best Performance"
PS. I wonder if anybody gets intermittent WiFi problems like myself. One day it works perfectly, the next it will not connect showing a dialog box: "Warning Cannot connect to the network. Check your network and service provider settings and try again"
Related
Folks,
I am desperate and I need help - I have had a Cingular 8525 for about a month now. Everything was going fine till Christmas day -
exactly a day after my 30 day return period :-(.
The issue is that every time I turn on Wifi, my device finds countless connections (I live in an apartment complex filled with
young professionals). From here, I go nowhere but downhill. If the phone goes to sleep while the WIFI is turned on, it does not wake up
at all. I do the only one thing that remains to be done and that is reset the phone. This time the device boots up however
the WiFi is still turned on and the phone shows a big exclamation where the bars are supposed to be. Then I get an
error "The Operation failed". Even a clear storage does not solve the issue. If I keep the phone turned off for about a day
and go to a location where there are no Wifi networks, everything is fine again.
I got Cingular to send me a Warranty Exchange device and Lo and Behold, I have the same problems with the second phone
too. I spoke with data device support and they asked me to go to a Cingular store where the device works fine as there are
no WiFi networks there.
I cannot return, cannot use my phone to the fullest extent and am in despair. Can someone tell me if there is any miracle that
I can utilize at this time. Please help !!!
p.s. - I have never installed any third party apps on the phones.
Cannot take time to answer this right now but, the answers are alraedy posted on this board. It does not sound as if there is anyting wrong with the phone except the not waking up part which is a known issue and also documented here. Also try the Wiki http://wiki.xda-developers.com/index.php?pagename=HTC_Hermes
I will check in again later
Mike
Mike,
Any help is appreciated. None of the topics below cover issues with WiFi. Once I turn on the WiFi, it will not turn off even with a hard reset or soft reset and then the phone shows the exclamation "!" !!!
Well just for starters I'm going to suggest that you DO add two applications - most importantly Magic Button
http://www.trancreative.com/mb.aspx
With this tool installed you will be able to see from the task bar what programmes are running on your device. (You may or may not know that applications that are opened and then shutdown with the X at top right corner are NOT actually closed but running in the background. Magic Button will allow you to see these and close them down - particularly Active Sync which will get in the way of your WiFi connection.
I think you are not getting any wifi connection but you are detecting networks from folks around you?? Does it detect your own network? and if so at what stage do you have a problem.
If your own network is being detected but the usual means of connecting e.g. by entering WEP key is failing then you might want to install an application called Hitchhiker http://www.kasuei.com/hitchhiker/ this application resolves various conflicts and will re-establish IP address and will allow you to enter the WEP key or even copy and paste it in. Once run and connected hopefully, you can close down Hitchhiker (if you want to) and connect to wifi by your normal route (Hitchhiker will have saved the connection information to the standard locations so you don't need to use Hitchhiker each time you want to connect) (Note you must also download and install the .Net Framework a link for which is also given on the Hitchhiker page given above)
Finally (for now) you say Wifi is on all the time even after soft reset. But you can switch it off, in more than one way. Here's one way, below the on/off switch right hand side is another hard key for the "Communications Manager" . On the screen that comes up you will see an aerial with waves radiating from it. Tapping will close and tapping again will re-open. Here you can also open and close the phone function, though I never close mine.
Mike
I searched A LOT and read A LOT and can't seem to solve two of my wifi issues.
The first is the most annoying and happens on all wifi spots. I find a spot, connect just fine and I'm good to go (with the exception of the issue below). Use the wifi, have a grand old time. Now, when I come back into the same spot (home, coffeeshop, work), the network shows unavailable. I can soft reset and it will usually find it but why should I have to soft reset? Why are they unavailable? If I've removed the settings, they won't even appear when I know I'm in a wifi spot. The phone sits there and cycles through unavailable networks every minute.
The other issue is with wireless at school. When you first connect, you have to fill out this little form to get authorized (name, email, accept agreement). I've done that before and now, when I see a router for the first time (like above... I've soft reseted or just walked into the hotspot for the first time), it will find it, take a little longer than usual, and connect. I get about clicks in before it tries to locate for a minute and then tells me it can't find the page. Then. after a minute of so, connection is unavailable, no more wifi on campus for me.
Thanks for your help... I'm on all stock ROMs/radios, fresh out of the box from AT&T
Still having this problem... any ideas?
Lately I have been reading many post related to Wifi problems in the HD. I had the same. Even I was very near my router I couldn't connect to the net and the signal was very weak.
So I entered my router configuration and I found a solution.
Before, for security options I had: WPA-PSK [TKIP] then I changed to WPA2-PSK [AES] (of course you also have to change your HD connection configuratoin), and now it works great¡¡¡¡
Now I have all the bars for the signal and I can connect very easily.
Hope it works for other people
I have a similar WiFi connectivity problem, but after reading of the poor service provided by most vendors and HTC itself, I will try to gather some more experience with the problem before I contact HTC or my vendor, and hopefully find a solution. Bellow is my experience so far:
I own an HTC Touch HD since January and have a similar problem, only it surfaced last week. Before I had only used the WiFi connectivity briefly. The problems started after I installed an AP on my house expressively for the new PDA. The node is fully open and set to B/G/N protocols.
After a couple days of medium (couple hours per day) use the WiFi connection suddenly quit, the device would try to connect (the top bar showing the WiFi connection animation continuously) and after a few moments gave up with a dialog box stating the current network settings were wrong (even thou they worked fine a few hours earlier).
I tried several hot and cold resets, but only solved the problem after flashing a new ROM; even then the same symptoms reappeared after a couple of days of regular use. Again no re-setting would cure the problem, and now not even flashing the ROM again would work. Nonetheless, some hours latter the WiFi would connect perfectly with the same nodes it refused to before, and in very short time.
I have witnessed this cycle twice and have yet not been able to find a trigger for it, but will keep my eyes open for any tell tale signs, and post any findings here.
I could add to the above mentioned problems.
i got a new hd just few days back.
The wifi worked great. But now it doesnt.
I have disabled wifi, so can start it whenever i require.
I click on wifi button to enable it.
Then open opera, try any website.
it will open fine.
For instance say my email at gmail.com
Now after that if i try to open anysites or even continue with my mail, it shows error saying connection not available.
One of the workaround is to go back to toggele wifi off and switched it on.
Not sure if anyone faces a similar issue.
I's been about a week since my last post and I have already witnessed a couple of cycles of WiFi connecting perfectly and then not connecting at all.
No matter the settings I try after it decides not to connect, it won't. Even to nodes it had connected perfectly and fast jus minutes before.
I thought re-flashing might help but so far has proven ineffective. Once I thought some part of the non-volitile memory was causing the problem since after I cleared the memory I could connect for a while.
Any thoughts anyone?
Same problems here.
For the last hour I have been reading 10ths of threads here concerning WiFi problems.
My HD's WiFi worked fine on my home and outside for about 2 months. Now it doesn't. It reports connection, but no program can use the internet. At best, it seems to be able to exchange some Kbytes the for just a few seconds after a connection is established. Then nothing. Connected but unusable.
Tried everything Internet/My Work/My ISP, WAP enabled/disabled, soft/hard reset, everything.
When connected through ActiveSync everything works fine, all programs see internet.
Has anybody taken their HD to the service? Has any HTC service worldwide identified the problem as hardware and solved it by replacing something?
miskasp said:
Lately I have been reading many post related to Wifi problems in the HD. I had the same. Even I was very near my router I couldn't connect to the net and the signal was very weak.
So I entered my router configuration and I found a solution.
Before, for security options I had: WPA-PSK [TKIP] then I changed to WPA2-PSK [AES] (of course you also have to change your HD connection configuratoin), and now it works great¡¡¡¡
Now I have all the bars for the signal and I can connect very easily.
Hope it works for other people
Click to expand...
Click to collapse
I have just encountered a similar problem, but already used wpa/wpa2 with aes. Have tried a hard reset with no joy. My old HTC Touch has no probs connecting via wifi nor does my laptop so I would surmise that the prob is with the HD and not the router.
I am going to try flashing with the latest version of Duttys 6.1 rom and see what gives.
Edit: Tried flashing with new rom with no success. Take a look at this post.
http://forum.xda-developers.com/showpost.php?p=3769339&postcount=7
There are a couple of files to download but i only used the second ie this one.
http://forum.xda-developers.com/showpost.php?p=1363759&postcount=2
Now no problems and can connect via wifi no probs, ip address assigned by dhcp.
Try to go into WiFi settings and move the power slider to max performance. I need to do it here to access my router. This happened also with my HTC TyTN II, with any recent radio firmware. The original WM 6.0 ROM and it's radio work fine in low power mode, but the new ones appear connected but are always at 1 Mbps and there's no traffic until you move the slider to performance mode.
You go into WiFi settings and you configure manual IP and DNS so as router.
DNS is important.
Whit manual configuration, Wifi work always.
(sorry for my english)
Dubh Llas said:
There are a couple of files to download but i only used the second ie this one.
http://forum.xda-developers.com/showpost.php?p=1363759&postcount=2
Now no problems and can connect via wifi no probs, ip address assigned by dhcp.
Click to expand...
Click to collapse
Yeah, but what if I 'm not Orange-UK (let alone UK) ?
vcespon said:
Try to go into WiFi settings and move the power slider to max performance.
Click to expand...
Click to collapse
1st thing I did. Problem still there.
campotino said:
You go into WiFi settings and you configure manual IP and DNS so as router.
DNS is important.
Whit manual configuration, Wifi work always.
Click to expand...
Click to collapse
This is not a solution. I didn 't buy the device to be able to connect to my home WiFi only. What about public hotspots? Or hotels? Or whatever outside your home?
Hi all!
I started again a new thread where i write down my findings in the MR2 release of the X2. It's originally on the Esato-forums, so i just put the link over here:
http://www.esato.com/board/viewtopic.php?topic=196737
Nice THKS.
7. When hanging up a phonecall, the phone makes three loud beeps via the rear speaker. WHY???
same here... but only if the person u talk to hangs up first. its so annoying.
Lerka said:
7. When hanging up a phonecall, the phone makes three loud beeps via the rear speaker. WHY???
same here... but only if the person u talk to hangs up first. its so annoying.
Click to expand...
Click to collapse
YEp, and having the phone on silent does not make things better either...
Fix
i used registry editor and changed the value of calldrop from p(play) to none.
Rene,
when you hear 3 tones after call finish - is bluetooth activated in this moment for your x2? For example, do you use BT connection to your X2 in your car (handsfree)? Do you think that there is some special requirements for BT headset using to generate this sound on main unit if call was finished?
when you see bad power consumption results - is wifi activated in communication manager in your X2? I think that if you activate wifi - it can be reason for huge additional current if unit can't find appropriate wifi network for some reason.
For example, I found that if I activate wifi - I always should connect unit to charger every day. Then I found that this is specific issue only for me. The specific way of my wifi using is followed - I use 2 different wifi connections to my X2 (on home - secured network through router and in office - open wifi network). I do have connection issues every morning in office and every evening in home. Even if my X2 reports that it's connected to office network - I can see in status bar in Today screen that it's trying to conect again and again - and also I can't use browser or Goggle maps because no data connection is available through wifi. After I power off/on my unit - it can really connect to office wifi network and I can use browser and receive mails e t.c. When I return to home, I see that unit still be connected to office network - but it's impossile. And again - I can't use browser or receive mails by using my X2. After I power off/on unit - it can connect to home network. I can't fix issues in office and in home just turn off/on wifi in communication manager - issue still be actual after this. So, what I do every day - I turn off/turn on my unit every morning after arrive to office and again power on/ power off unit every evening when arrive home So I should spent 2 minutes every morning and 2 minutes every evening to reboot unit. On other hands I think that this is step to avoid more serious issues after couple of days of Windows using - you know usially you can see performance degradation after 1 week of using of any WinMob device - looks like this is result of lot of memory leaks, memory corruptions inside MSFT SW.
if we are talking about unexpected password issue or issue when you can't unlock unit by LOCK icon sliding left or right after press on power on button - for me it looks like memory is corrupted in MSFT lock app. As result some password is requested even if user never activates this password for lock screen. But it's clear that in reality, unit doesn't story in memory any password to compare with entered one - otherwise after power off/on sequency unit still ask password from you. But as I see in the same situation with my X2 - after I remove/insert battery and power on unit - I never see again this issue just after unit goes to Idle.
I think that memory, which is used by MSFT Lock code, can be corrupted only in scope of the same Windows process (of cause if memory is isolated for all processes in WinMob - I hope it's true) - so only other MSFT code can corrupt this memory. Do you know about any public forum where we can ask help from MSFT to see in this issue? I never see that Aaron wrote anything about any contacts in MSFT - but I think that MSFT should be also responsible for any product if Windows logo is applyed to device with WinMob?
To reduce the probability of this issue I never use AutoLock and always lock unit by click on Lock icon in Today panel or by long press on right HW kwy (with key sign).
darkbuster5 said:
i used registry editor and changed the value of calldrop from p(play) to none.
Click to expand...
Click to collapse
IT WORKED!!!
thank youuu
wifi
Hi! I have a similar issue with the wifi that PanichUS described.
The phone sees the network, tells that it's available, but I am not able to connect to it (so I can not do internet browsing, read the emails, etc.)
This happened to me while switching from one network to another, which were in two different places (and the phone was showing the network still available of the place I have already left). But in my case rebooting the phone did not help.
This is not the only case. The same thing also happens to me after I use bluetooth. The phone is connected to the wifi network (I could do internet browsing, etc.), I use bluetooth, and after that I can no more recover the connection. Again it shows that the network is available, but I can not connect to it.
The only thing which helped by now was restarting my house router.
Is the MR2 the last release of the firmware by date? I have bought my phone recently, and for me it seems that it was updated: I have radio, and the theme with grey background (X2 Titan) was activated in the very beginning.
MR2 is last update for X2. Don't wait another update.
Try turn off Wifi in Communication manager before power off and turn on Wifi back in Communication manager after power on.
Wifi
I have discovered that in fact I don't have problem to connect when using an open network, while with the protected one is always an issue.
Reboot of the phone doesn't change anything even if before doing it I switch off wifi in the connections manager and delete all the settings. Nothing - only reset of the router what helps.
I also tried to use other software (Wifi Monster) - the same thing.
The phone is really wonderful, it really has it's spirit with all these panels and generally the interface, but the wifi issue is really annoying!
My advice - don't install Resco Photo manager on X2.
Great app but works very bad on X2.
I instaled older version Resco.Photo.Manager 7.03. This work good.
Wisbaradvance 4.05 is verry unstable,problems and problems.
I've noticed that my [rooted] Vibrant frequently has trouble connecting, or staying connected, to WiFi networks.
At first I thought it was specific to my Verizon Actiontec WiFi router, however I've also noticed this at my office, where we use Motorola routers, as well as a few other locations that I frequent.
It's still possible that its a site-specific problem, but, less likely as I'm seeing this in a few locations.
Symptoms:
I configure my phone to connect to X network.
It successfully connects and all it fine.
I get out of range, it no longer sees network X and disconnects.
Some time later I return to my previous location and expect that in N seconds/minutes the phone will automatically reconnect.
A considerable amount of time passes and I notice it's still not connected.
I check the wifi settings and it days connection unsuccessful.
I tap the network, click connect and it works.
I've also noticed this after connecting to a network and the phone goes to 'sleep' or into an idle state. When a wake it up, it doesn't always automatically reconnect.
Anyone else seen this?
Any suggestions?
Many thanks.
i've had that problem. i am not sure what it was because I was rooted and Ryaned. I got sick of all the stupid lil bugs and had to wipe format and unroot. Now that I am back to the original condition, theres this sense of comfort knowing if something buggy happens, it's not "my" fault.
Thanks for the reply.
I noticed this prior to rooting and 'Ryan'ing'.
The capacitive buttons don't work all that well from time to time - specifically the Home button so maybe I should just exchange it. I'll call TMO tomorrow to see what they say.