G-sensor failure - Touch HD General

Hello everyone:
I've found a failure on my blackstone's g-sensor.
I noticed it wasn't working playing Teeter.
I tried to configure with the tool provided in the ROM but une of the bubles (horizontal) always goes back to the right side.
Tried hard reset, but still got the problem.
Is there something like a driver that I could reinstall, or should I send it directy to HTC??
Thanks in advance

If HARD reset doesn't work, I would suggest sending it back for repair.
- Steve

Yes, HARD reset didn't work.
The SOFT reset was the first thing I tried...
¿Wouldn't be possible to reinstall the software that uses the g-sensor?

The hard reset restores your phone to the state it was out of the factory. No additional software to the preinstalled stuff is required for the G-sensor to work. If immediately after a hard reset the G-sensor still does not work, it's 99% a hardware problem. The reason why hard reset is suggested is to make sure that other software possibly disturbing what does not work (the G-sensor software in this case) are removed, but, again, out of the box the phone already has the software and drivers needed for each part of it to work.
By the way, the calibration error is a clear signal of the problem.

Well my friends...
The g-sensor failure issue has been solved without HTC's help...
Maybe using the Advanced Config tool, I changed the Gsensor value (don't know how to translate it, in spanish "Intervalo de muestreo del acelerómetro").
I set it in 200. Today, as my last attempt to solve it, I changed it again, to 150, and... et voila!!! It works!!!
The strangest thing is that I made several soft reset, even one hard reset (yes, a hard reset, I know how to do a hard reset), but it didn't worked.
It seems that some changes we make with this configuration tools, stay the way we set them, even if we make a hard reset... Is this possible?

Black Antitoon said:
If immediately after a hard reset the G-sensor still does not work, it's 99% a hardware problem.
By the way, the calibration error is a clear signal of the problem.
Click to expand...
Click to collapse
Definitely, I've found the 1% that always bothers us in computers...

I still tend to think that your sensor was "stuck" for some reason and after a bit of moving and shaking the device with normal use it got "unstuck". The stock settings are always correct for basic hardware features, and are the same for all users.

Black Antitoon said:
I still tend to think that your sensor was "stuck" for some reason and after a bit of moving and shaking the device with normal use it got "unstuck". The stock settings are always correct for basic hardware features, and are the same for all users.
Click to expand...
Click to collapse
Maybe you're right.
In fact, I've changed back the value back to 200 (ms.), and it still works...
But it didn't get unstuck by the normal use... I tried it several times. It happened only when I changed that value.

elmalomalo said:
But it didn't get unstuck by the normal use... I tried it several times. It happened only when I changed that value.
Click to expand...
Click to collapse
By doing a hard reset this value should be reset to default, so if you really did a hard reset, it probably wasn't a software issue at all.

I don't have any explanation. Maybe it was just a case that it got unstuck in that moment, maybe not, and changing the setting caused something in a microchip of the G sensor work again... No ideas.

johnpatcher said:
By doing a hard reset this value should be reset to default, so if you really did a hard reset, it probably wasn't a software issue at all.
Click to expand...
Click to collapse
Yes, a hard reset, switching on the PDA while keeping volume down pushed, as the user guide says...
I don't have any explanation. Maybe it was just a case that it got unstuck in that moment, maybe not, and changing the setting caused something in a microchip of the G sensor work again... No ideas.
Click to expand...
Click to collapse
OK, at least, if anyone reports same problem, this could help.

Hi,
I m facing the same problem as you described, my horizontal tube is stuck on the left side.
I tryed to change the polling interval setting without effect.
I discovered a weird (from my point of view) inside the registry. The calibrate2-? is set set at a very hight value (only 1 in binary).
Changing it by a registry editor doesn't work, it goes back to the weird value when i restart the device.
Can you tell me if you had such values when you experienced the problem ?
Thank you

Hi again,
You know what ? i m happy
It was a pure physical problem. I give on my touch hd a little pinch on the left side and it unstuck the problem.
Everyone must know that it can happen. No change inside the registry is needed. You just have to shake a bit your hd to make it work again (if you break it i m not responsible )

yann.gloriau said:
It was a pure physical problem. I give on my touch hd a little pinch on the left side and it unstuck the problem.
Click to expand...
Click to collapse
..............

I had this problem after I traveled in a bus on a bumpy road with HD in my pocket - No pressure fall or anything. I am surprised to see so many had his problem. Hard Reset was no use. I shook my HD vigorously and this solved it. I was worried if this baby gets a Shaken baby syndrome by the shake

Lol! You remind me of my car stand. Each time I am on my car with the HD on its stand, and I bump into a hole on the road, the screen rotates for a short while (due to the G-sensor). This is annoying, but funny... I think I will add TomTom to the exceptions list.

yann.gloriau said:
Hi again,
You know what ? i m happy
It was a pure physical problem. I give on my touch hd a little pinch on the left side and it unstuck the problem.
Everyone must know that it can happen. No change inside the registry is needed. You just have to shake a bit your hd to make it work again (if you break it i m not responsible )
Click to expand...
Click to collapse
Had the exact same problem, sensor was stuck on the left. I was about to retire the HD and go back to my rhodium when found this post.
Pinching didn't work but a minute of VIGOROUS shaking did the trick! Still looking for my stylus which flew out ... be careful when trying this at home children
Yay, my HD lives!

Please advice where can i find the advance config tool? i'm facing the same problem

rahilpatwa said:
Please advice where can i find the advance config tool? i'm facing the same problem
Click to expand...
Click to collapse
Here you go mate

rahilpatwa said:
Please advice where can i find the advance config tool? i'm facing the same problem
Click to expand...
Click to collapse
It sounds like the less Advanced tool also does the trick - just give it a vigorous shake

Related

Help! screen alignment problem!

Hey had a problem occour on my HTC HD where basiclly the screen keeps dis-aligning itself which makes the device a nightmare to use. Basiclly everytime I align the screen it works fine for about a minite if that before becoming dis-aligned again, usually to the right off the screen, I've tried soft resetting, hard resetting and removing the battry but made no difference. Does anyone know what may have caused this or how it could be fixed?
leebaber said:
Hey had a problem occour on my HTC HD where basiclly the screen keeps dis-aligning itself which makes the device a nightmare to use. Basiclly everytime I align the screen it works fine for about a minite if that before becoming dis-aligned again, usually to the right off the screen, I've tried soft resetting, hard resetting and removing the battry but made no difference. Does anyone know what may have caused this or how it could be fixed?
Click to expand...
Click to collapse
A number of people have posted similar queries. Try searching for 'align' and you should find your answer though I think it may well be a warranty return.

Problem with Screen

Hi ... has anyone experienced the following - my screen in not perfectly aligned ... I mean I have a 0,5mm black line at the whole right side of my phone, which is not covered from the wallpaper or menu etc.
I tried the align screen option in SETTINGS\System\Screen ... but after several tapping exercises it didn`t change anything ! I don`t know if it has something to do with the registry, but the alignment is not working at all ... is it just for tapping, or does it help to move the screen a little bit to the right ?
Can someone help ? Thank you in advanced !

			
				
It's just for tapping.
Your phone might be defective. I suggest you contact your reseller or HTC. This assuming you didn't install anything that may be causing this problem.
Just in case, you should perform a hard reset and see if it solves it. If not, you may need to change your unit.
Any known application that could cause the screen problem I have ?
I`ve installed so many things on my phone and I`m not sure if the phone was that way when I bought it ...
c0rp1 said:
Any known application that could cause the screen problem I have ?
I`ve installed so many things on my phone and I`m not sure if the phone was that way when I bought it ...
Click to expand...
Click to collapse
Surely you must have noticed??? Only one way to find out, do a hard reset. It will make your phone revert to the factory condition.

Big problem,calibration loss on HD

Hello guys,
Since yesterday i experience a loss of calibration of my screen, when i touch an area it react 2 or 3 inch lower ou upper it makes me sick, i just cant answer a call, or do anything due to this chit, can someone handle this, it is ever happened to you?
up!!! help!
grafikastudios said:
up!!! help!
Click to expand...
Click to collapse
Not to state obvious but have you tried to recalibrate it? Or perform a hard reset?
Hi,
I have exactly the same problem, I did a recalibration and this is very strange, first when I finish the calibration, then it restart from the beginning and I have to recalibrate 3 or 4 times before it exit the calibration tool. Then the device works normally, but few minutes later, this is the same, recalibration is lost. I did a hard reset and even change the ROM, but it is the same.
I do not know what to do
I see also after a reboot, the calibration is good again, but this is not always the case.
What can I do ?
Thanks
Denis
morind79 said:
Hi,
I have exactly the same problem, I did a recalibration and this is very strange, first when I finish the calibration, then it restart from the beginning and I have to recalibrate 3 or 4 times before it exit the calibration tool. Then the device works normally, but few minutes later, this is the same, recalibration is lost. I did a hard reset and even change the ROM, but it is the same.
I do not know what to do
I see also after a reboot, the calibration is good again, but this is not always the case.
What can I do ?
Thanks
Denis
Click to expand...
Click to collapse
Sounds like a faulty device. Flash back to stock rom
& SPL if you haven't already and return under warranty.
Hi,
thanks for the answer.
I flashed back to the original ROM and I think this has also set the original SPL, but I am not sure. How can I check this ?
When starting up the device I can see :
R 1.13.25.24
G 52.62.25.34U
D 1.56 .00 .00
Is it correct ?
Thanks
Denis
morind79 said:
Hi,
thanks for the answer.
I flashed back to the original ROM and I think this has also set the original SPL, but I am not sure. How can I check this ?
When starting up the device I can see :
R 1.13.25.24
G 52.62.25.34U
D 1.56 .00 .00
Is it correct ?
Thanks
Denis
Click to expand...
Click to collapse
Go into bootloader to check SPL, i.e.
Turn off phone
Hold vol down
Turn on phone while continuing to hold vol down
You should enter a tri-colour screen. This is bootloader and it should state your SPL
ok, you're right, the SPL was wrong, I set it back to 1.13.
I resintalled the ROM and now I fell down on a loop in the alignement screen
I will send the device to repair...
thanks
Denis
morind79 said:
Hi,
I have exactly the same problem, I did a recalibration and this is very strange, first when I finish the calibration, then it restart from the beginning and I have to recalibrate 3 or 4 times before it exit the calibration tool. Then the device works normally, but few minutes later, this is the same, recalibration is lost. I did a hard reset and even change the ROM, but it is the same.
I do not know what to do
I see also after a reboot, the calibration is good again, but this is not always the case.
What can I do ?
Thanks
Denis
Click to expand...
Click to collapse
When you do a calibration, how accurately you tap the cross-hair dictates if the digitizer senses a second or third calibration is necessary. Most people tend to blow this off and use either a finger or fingernail to do the calibration. The digitizer gets the most accurate tap when a stylus is used. You might want to try using a stylus OR you can try the following modified registry hack which comes from this post: http://forum.xda-developers.com/showpost.php?p=4998396&postcount=1
REGISTRY HACK TO ELIMINATE EFFECTS OF FIRST CALIBRATION
Using your favorite Registry program, navigate to HKLM:
1. HKLM\Hardware\DeviceMap\Keybd
2. Look for the entry named: FirstCalibration
3. If it's there, you can do one of two things: first, delete it; or second, change the dword value from 1 to 0.
4. If entry does not exist, you can create the dword FirstCalibration and give it a binary value of zero
5. Do a soft reset. It is recommended that a manual soft reset using your stylus is used as opposed to a softreset program. I have tested this hack on my device. As per the original post, some soft reset programs would not allow the Registry hack to take.
It is implied (or maybe I read it in a subsequent reply to this post/thread) that most digitizers are accurate enough without a calibration. Should you find that your screen when tapped is not accurate, you can always do a screen calibration later.
Historical Info
When PDAs first came out, digitizers were not as accurate as today's versions which mandated calibrations. Often on my first iPaq, which I bought when Compaq first built them, two or more calibrations were necessary because the digitizers were of poor quality. Part of the initial first set-up screen was a mandatory calibrate screen.
A Compaq engineer I chatted with stressed getting the first two if not all four taps as accurately as possible. He claimed that if all four were done in the center of the cross-hair's dot, a second calibration would not be necessary. What ticked me off is that the second calibration tap is often obscured or hidden by the onscreen words of the calibration statement.
Current Info from three smartphones
With today's digitizers, I have never had to calibrate my Dell x51V Axim. In fact on three smartphones I have either purchased or helped with the purchase thereof, I have never seen a calibrate screen when the phone is initialized out of the box new. The only time I have a calibration screen is when a Mass Clear is performed or the ROM is restored off the SD card.
Based upon usage, I believe that today's digitizers accurate out of the box and that the problem may be caused by either flashed ROMs or apps that are causing interference.
Try the hack and see if that works. Good luck and we're all counting on you!
Hi,
Unfortunately, i think the problem is hardware. I always use the stylus for calibration. Now I can't go out of the calibration window...
And this is not a ROM issue as I flash the original one from HTC, and during the fist boot, it ask for the calibration and I can't go further (loop in this tool).
I will send my device to repair... it is on warranty.
Thanks for the info
Br,
Denis
morind79 said:
Hi,
Unfortunately, i think the problem is hardware. I always use the stylus for calibration. Now I can't go out of the calibration window...
And this is not a ROM issue as I flash the original one from HTC, and during the fist boot, it ask for the calibration and I can't go further (loop in this tool).
I will send my device to repair... it is on warranty.
Thanks for the info
Br,
Denis
Click to expand...
Click to collapse
I think in the thread I quoted there is a way to break out of the calibration screen which makes it skipped. Since it will take you a day or two to get the device ready to be shipped or repaired, you could read that thread as the Registry hack could be the trick. . .
thanks man ill try this and anwer back in hours
Wow i've made teh replacement in reg, it is worst, and after nother hard reset it kept the same values in reg, how can i o a complete flash, with all settings back to defaults ?
I had exactly same problem and I sent my device to repair ... they changed touchscreen and now it's ok
Have u tried re-calibrating it? if you cant go to the menu because of the loss of calibration just hold Up + Down of the volume keys and then tap the screen. (this is do be done while phone is already on)

Leo Screen freeze crash Issue

I have been having some problems with my leo where i cannot unlock it after coming out of standby. The screen just freezes.
And sometimes when i press the END button to get it out of standby, the key lights come on, but nothing else happens.
Apparently others have this issue too! - check out u-tube video:
http://www.youtube.com/watch?v=wqJw5omurLA
Has anyone else had this or still having this? Do i have to return my phone for another one?
Have you tried a hard reset?
ronald_adi said:
I have been having some problems with my leo where i cannot unlock it after coming out of standby. The screen just freezes.
And sometimes when i press the END button to get it out of standby, the key lights come on, but nothing else happens.
Apparently others have this issue too! - check out u-tube video:
http://www.youtube.com/watch?v=wqJw5omurLA
Has anyone else had this or still having this? Do i have to return my phone for another one?
Click to expand...
Click to collapse
Haven't had the issue. Vaguely read about this somewhere else, might be related to the default WM 6.5 lockscreen. Disable it and try something like S2U2 and see if u still have the same issue.
I have same problem with my device. Is this software or hardware problem? I have to do hard reset, and after that display can be stack. So I have to do soft reset, and phone working. It happens to me 2 times in one day, both times after I have been in room with very bad signal. Maybe that can produce problem. Symptoms are same as on YouTube video.
Does anybody know how to solve this?
i face this b4, it happend few times a day. but after i do hard reset the problem is solved. i think should be installed something conflict with the phone or inproper amended some registry
i used to have this but now it is less common after I have installed WMTask to Close applications when I hit "X" (instead of WM just minimizing the app). In effect it frees up memory and hopefully does cause your HD to struggle for memory when waking up?
guys,
for your info, I installed a new ROM and this didnt help. So it is NOT a SOFTWARE issue. I returned my phone for a new replacement unit and no more issues.
Sorry to say but if u have this problem u need to send your phone back.
I now have no more issues!
Mine has been doing this a lot. Turning it back on just results in the keys lighting up and nothing more.
Work around is to turn on so keys light up, hold down power key until lights all go off, then press power key again ... it will come back to the lock screen.
Thanks for your prompt answer.
It is not seems as memory problem, because if I remove and return battery problem stay. Maybe it can be problem with display driver. Also it is a little strange that after hard reset, I have to do soft reset to get it work again. I not like to change rom version, because it can void my guaranty, and maybe it is hardware problem.
Mine does exactly the same thing once it gets warm. Decided to return it after trying multiple hard resets. ROM changes and S2U2. Made no difference.
As I've joked on this forum before (although it's true), I had to put mine in the freezer to get the screen to work again so it sounds to me like a hardware issue.
Mine's going back for a replacement next week...
HTC HD2 freezes quite often Solution
le_paulo said:
Mine does exactly the same thing once it gets warm. Decided to return it after trying multiple hard resets. ROM changes and S2U2. Made no difference.
As I've joked on this forum before (although it's true), I had to put mine in the freezer to get the screen to work again so it sounds to me like a hardware issue.
Mine's going back for a replacement next week...
Click to expand...
Click to collapse
Well thanks for the solution so if we get that bug , just put your brand new HTC HD2 on the freeser lol
I had similar problem four mornings in a row. Hardware keys would light up but screen dead. Soft reset got it going again, and a hard reset made no difference, even without reinstalling my softwares (I had a clock alarm set for each morning, maybe this is just coincidence). Someone on another forum with a similar issue suggested installing MemMaid, and for me this has worked. Running a regular 'clean' has meant that the problem has not returned, for three days now. So far! I notice that every clean finds many duplicate or invalid 'notifications', not sure if these somehow accumulate and cause the device to crash? Maybe worth trying? So problem for me at least is software related. HTC need to sort this as it is really annoying, and MemMaid is only free as a trial.
dazz29 said:
I had similar problem four mornings in a row. Hardware keys would light up but screen dead. Soft reset got it going again, and a hard reset made no difference, even without reinstalling my softwares (I had a clock alarm set for each morning, maybe this is just coincidence). Someone on another forum with a similar issue suggested installing MemMaid, and for me this has worked. Running a regular 'clean' has meant that the problem has not returned, for three days now. So far! I notice that every clean finds many duplicate or invalid 'notifications', not sure if these somehow accumulate and cause the device to crash? Maybe worth trying? So problem for me at least is software related. HTC need to sort this as it is really annoying, and MemMaid is only free as a trial.
Click to expand...
Click to collapse
I am not quite sure that is software problem, if you done hard reset, and display still not respond on touch.
Soft or hard reset could clear the problem, I just mean that a hard reset didn't avoid the problem coming back. My current ROM is the official 1.48, didn't have this issue on the previous official ROM.
I got confirmation from service today, that it is hardware issue with phone display.
Bogi79 said:
I got confirmation from service today, that it is hardware issue with phone display.
Click to expand...
Click to collapse
How do you know if youre phone should be replaced? Does it happen every time?
This happens to me every so often.
ya, I'm experiencing this as well. real drag!
The same thing happened to me aswell.
I recieved a message and when I tried to unlock the screen, nothing happened. The hardware keys worked but the screen didn't register my touches.
Tried soft reset, didn't work. Removed battery for a while, didn't work. Hard reset, didn't work. Flashed official ROM from HTC, didn't work.
It's been sent for repair. Hope I get it back quickly
I actually don't. But I insist to get phone replaced. I wrote appeal to company where I buy phone. Also I wrote down S/N and IME so I can check if I get new one.
Got the exact same problem, have been complaining about this in different topic here.
Sometimes couldn't unlock screen for many hours... then suddenly works again.
I've tried everything : decreasing/inscreasing screen sensitivity with reg, removing the screen lock, stopping the weather animation as suggested, putting a second finger in a corner while touching the screen : NOTHING WORKS
The only thing i'm convinced : it IS a hardware problem.
When the screen didn't react at all for some hours, sometimes playing with its humidity could help for a few minutes only ( by cleaning the screen with some special wet lcd cleaner or cleaning the screen with some humidity from my breath).
Also i'm travelling a lot (several countries a week)... and noticed THE PROBLEM APPEARS IN COUNTRY WHERE HUMIDITY IS HIGH. (that's also the reason why freezer could help. in a freezer, it's so cold, that the humidity is not in the air anymore, but is in ice state).
MAYBE SOME GOOD NEWS:
I recently bought the HTC screen protection for the HD2 (5 days ago).
Thanks to it, Air humidity doesn't touch the screen directly anymore.
And the problem hasn't appeared, not even once!
I just arrived a few hours ago in the country where i always had the problem (cause of its high humidity), and guess what ? Screen is still working great
I'll keep u up to date if problems come back.... but for now, i really think this is the solution (with logical explanation).
Kaemon.

hd2 did a master reset by itself and bricked itself.

I pressed the I.E to log on here funny enough,when suddenly my hd2 did a master reset by its own accord. A full master reset not a soft reset. How can this be even possible ?. This is crazy doing it by itself. After a while i tried setting up my internet again when it froze. i did a soft reset and now its stuck in load up(blue o2 screen). tried taking battery out and in and several soft resets but same. help.
fallenmonk said:
I pressed the I.E to log on here funny enough,when suddenly my hd2 did a master reset by its own accord. A full master reset not a soft reset. How can this be even possible ?. This is crazy doing it by itself. After a while i tried setting up my internet again when it froze. i did a soft reset and now its stuck in load up(blue o2 screen). tried taking battery out and in and several soft resets but same. help.
Click to expand...
Click to collapse
are you sure you havent tried flashing a custom rom recently?
Thankyou for the fast reply. My hd2 is still basically standard. No roms flashed ever. last thing i downloaded was yesterday which was win office 2010 update on market place. phone has been fine all day.
started working again. i saw that somehow only had 11mb left on device memory. it was 90mb a few hours a go. i started looking into win and what suddenly swallowed my memory when it has self master reset again. Going to call it HAL from now on lol. Im just leaving it on charge at moment.
Just a quick update.. I managed to beat hal to it and do a master reset. Seems to be working ok. Even opera working again. I think it was the app i downloaded from market place. All i can think off.
all the best and good luck
mine is on repair now, got oily thingy on the center of screen...
screen size of games on hd2
hello... i had a brief search in thease forums but couldn't see anything on my issue... appologies if i have overlooked it... i was wondering if there was any way to increase the screen size of some games i have on my hd2... they appear at the top left of my screen and look like they would be more comfortable on my old se k800i screen...
if anybody has any answers to help me then it would be much apprieciated...
thanks in advance
luke
TheDaddy187 said:
hello... i had a brief search in thease forums but couldn't see anything on my issue... appologies if i have overlooked it... i was wondering if there was any way to increase the screen size of some games i have on my hd2... they appear at the top left of my screen and look like they would be more comfortable on my old se k800i screen...
if anybody has any answers to help me then it would be much apprieciated...
thanks in advance
luke
Click to expand...
Click to collapse
this is the most unadequate place to post this question, probably it's a case of thread hijacking, anyway those would be games programmed to specifically work on VGA screens, there's no way that I know of to make them work in WVGA, because they just don't know how to
sorry... was browsing through... didn't mean to post hear... but thanks anyway

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