Messaging does not work after Sprite backup - Palm Treo Pro

I just backed up my Treo pro using Sprite backup and Messaging does not work any more. Neither the hardware button nor the icon on programs launch messaging! any body knows how to fix this? I hard reset and recovered with Sprite. everthing else is back but there is no messaging.

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cannot receive any new SMS

hi all
i just found out that i cannot receivce any sms anymore.
this is really hard to notice if you don't KNOW that someone is sending you an sms . so i can't tell till when it did work, and when it stopped working.
anyone got the same problem before? this happened to me the second time now, and the only solution (for me) was to HARD reset the device (which is no real fun ).
any ideas?
regards ize|man
Have you, after doing a ROM install, carried out a Sprite Backup Restore?
If so, that's your problem.
Don't ask me why (just do a search on this forum for more users examples), but when you restore the SMS/Email folders as part of a Sprite Backup restore, it corrupts the sms so that notifications are not shown, and the messages are not listed/stored.
In effect, invisible sms.
So far, I've not heard a single response to any user from the peeps at Sprite about this, even though this is a common and widely known problem now. But to be fair, i don't wish to be too harsh, as I find it a life saving application. How I got round it was to run the restore option on the phone NOT the PC (as this is the only way you can do a SELECTIVE restore of items), and unticked anything relating to sms/emails.
Then I found I had a decent restored phone (albeit minus any emails/sms), but with SMS working properly.
Let me know if this might be the case with you...
@shadamere
i'm afraid you're damn right i did use sprite backup - and i did (of course) restore my sms folder and me inbox folder.
i thought about that possibility as well - but wasn't sure of course. now that you're telling me it's sprite backup i can search for that in the forum.
and, i agree with you too: it is a very important app for me as well because i like playing around with a lot of programs ans roms ect....
thanks a lot for the help
bzw: maybe this could help: i just read about a sprite backup 3.0 (though no info on the homepage so far)
regards ize|man
had the same problem...
I had the same problem; ended up having to flash the damn thing and re-install all of my applications.
I DO use Sprite Backup, but I have no idea if I had done a restore or not and whether that terminated the capability.
HELP AND ADVICE TO BOTH OF YOU THEN...
If you haven't done too much to your phone since the problem, do a HARD RESET, and then re-install Sprite Backup (the APPLICATION, not the data), onto your XDA.
Then, connect to your PC, and run the PC Service (needed for a restore if you saved the file to PC).
Now run the Sprite Backup program, ON YOUR DEVICE - this is important!
Choose the data file you have, that you wish to restore from, BUT, then go through the various options where you can tick or untick what you want to restore.
UNtick anything relating to the Email and SMS folders etc, and then start the restore process.
This SHOULD (if done properly), leave you with an XDA with all your apps, videos, photos etc etc on, and able to receive SMS messages as normal.
The only downside is that you will have lost any stored sms etc that you might have had.
But it's MUCH more preferable to an XDA with NONE of your data on at all.
Hope this advice is useful to you, and doesn't arrive too late!
Or alternatively download CleanMail from their website and run it, this requires a soft reset but cleans up the mail/sms system and it will work again.
It also deletes all existing mails.
i also had the same problem with spirate & what i do is restore without sms message & e-mail but i use spstudio to back them up, so after restoring with spirate i use sp studio & retrieve my sms's :evil: long way but something stupid in the sms db wich i think it is due to the constant changing of the db headers that doesn't allow u to retrieve message with db u need a program that talks to the inbox only & not the db
I had this exact same problem!! I never received any SMS messages telling me that I had voicemail and I had about 10 messages and people pissed off because I never called them back! I used the tool on the Sprite website and POOF all the problems went away. I lost all of my prior messages, but not receiving SMS's was worse :shock: !
- Cheers
It's a SWINE to find on the Sprite website, so here's the direct link to CleanMail for any that need it...
http://www.spritesoftware.com/downloads/CleanMail.zip
Shadamehr said:
It's a SWINE to find on the Sprite website, so here's the direct link to CleanMail for any that need it...
http://www.spritesoftware.com/downloads/CleanMail.zip
Click to expand...
Click to collapse
WOW!
This is the first I've heard of this CleanMail program thanks for the link. 8)
OK, Sprite Backup 3.0 Pre-Release now restores SMS/POP/IMAP correctly.
http://www.spritesoftware.com/forum/viewtopic.php?t=971
We'll be making it the official release, depending on customer feedback obviously (its a release candidate).
Any existing backup files will need to be restored with email deselected. From then on Sprite Backup 3.0 will backup/restore email/SMS services correctly.
..Chuck..

Restore

Ive just done a restore and I cant open ant old SMS messages. Any ideas?
if you used Xbackup then that is the problem..
I used the backup feature in activesync
in my experience.. using activesync to back up SMS messages is not a good idea.. problems like this often occurs.. and i think everyone here uses the Sprite Backup PC utility to back up everything in their phone.. as it makes quite complete backups.. well that is only my opinion.. im sure someone from around here will respond to your problem.. good day
Sprite Backup
Marc MD said:
in my experience.. using activesync to back up SMS messages is not a good idea.. problems like this often occurs.. and i think everyone here uses the Sprite Backup PC utility to back up everything in their phone.. as it makes quite complete backups.. well that is only my opinion.. im sure someone from around here will respond to your problem.. good day
Click to expand...
Click to collapse
Using Sprite Backup is a blessing. The only thing is after a restore operation. If I write a message and delete it usually it goes to the DELETED box and I can view that one. But the case after a restore, those deleted msgs are hidden when deleted :!:
I know that Sprite Backup cannot handel the Database files
Which of course makes it hard to retrieve everything back to NORMALE and then I rate it C :!:
never happened to me... the only downside i encountered was some sharing errors of the Background Image and the SPB gprs monitor datas.. other than that it's been smooth... i give it an "A" overall
I am having this problem right now. After a restore I have 2 sms messages that I cannot view or delete. How can I manually fix this problem? Deleting the associated files in \windows\messages did not work.

Interesting Messaging Problem

Firstly, I did a search and this issue was briefly touched on, but no resolve was given. I receive a new text message, I go into my inbox it says 0 items 1 new. This has been going on for a week. Now I have missed 11 text messages. My inbox and today screen say 0 items 11new. Any way to find these messages and to repair so this does not continue?
Thanks
Help I can't retrieve my text messages... now there is 13.
nerdgurl, kindly send a list of all 3rd party programs installed.
Here is the list:
Total Commander, Sygic Mobile Contacts, Pocket Max PhoneAlarm,
AE Button Plus, SetAsRingTone, ME PhonePlus, SPB PocketPlus, Sprite Backup.
It was working fine until last week, when I did a full restore, but I do have the newest Sprite Backup so there should have been no conflicts, but I don't know.
Is there any way to retreive them with another messaging software?
Thank you so much, I'm getting desperate
Are you going to the correct inbox? There are several inboxes: MMS, Outlook E-Mail, SMS...
Restoring backups screws up inboxes. Sprite's the closest thing to a proper backup app but still not perfect.
Yes, I'm going to the correct inbox, as for Sprite perhaps I am unable to save my old messages but I can't even receive new ones. If I knew how to do a screen capture, I would post a picture of this bizzare behavior.
jdee246 said:
Restoring backups screws up inboxes. Sprite's the closest thing to a proper backup app but still not perfect.
Click to expand...
Click to collapse
Nah, I would suggest SPb Clone, lotsa issues with Sprite :>
Is there any remedy for this, to retrieve my older messages or to stop this from occuring with new incoming messages?
Nerdgurl said:
Is there any remedt for this, to retrieve my older messages or to stop this from occuring with new incoming messages?
Click to expand...
Click to collapse
There is a tool to backup messages. I have not yet tried it myself. I'm just going to post a link to it since after install you need to put in a code at their website in order for software to be able to run. Hope it helps.
http://pdafresh.freeweb.hu/communications/sms/app_smsbackup.htm (Backs up only messages)
Developer site: http://www.zedsoft.net/smsbackup/
http://pdafresh.freeweb.hu/communications/sms/app_allexport.htm (Exports messages AND Outlook data)
UPDATE: Export function works fine. Restore will test after a HR. Backup worx.
Developer site: http://www.zedsoft.net/allexport/
Hope it worx 4 u
OH I messed it up good! It says Message Backup successfull (0 Messages), then I tried to restore the messages and it would state: Message restore successfull (0 Messages). What have I done?
Nerdgurl,
Your sms database seems to be corrupt. Use the attached tool to delete all mail/sms databases. Dont forget to backup since it destroys all SMS, mail & account info. I had a similar prob & resolved.
Cheers...
You can try the soft from Jeyo to see, if it can salvage your messages. But when all is said and done, you will HAVE to do a hard reset, to get things running again. With a bit of luck you can reinstall everything but the messages, otherwise a full reinstall is needed.
Also, you may wanna try visiting www.Sunnysoft.cz for Backup Manager. A very nice alternative to Sprite, which has way too many unsolved bugs. I fully agree with dmmh on that...

Dissappearing Keyboard

Getting frustrated with the keypad not appearing when i want to make a call.
Have to reboot the phnoe to make the keypad reppear.
Has anyone else experienced this?
Any solutions please. If not looks like I'm going to have to hard reset.
Dave
When did the problem appear? If you remember, you can easily restore to the day before. I am assuming you:
1- Backup
2- Keep at least 5 days of back ups
Usually if I get a weird problem like yours. For instance a different SIP is appearing instead of the default one I specified, I simply restore to yesterday. Then use PIM backup to restore my sms and PIM info to today. I know its a hassle but its way faster than hard resetting and reinstalling all your apps and customizing it the way you want to. Alternatively, you can skip the PIM step by only selecting the restore app to restore the phone, deselect PIM restore.

All SMS disappear after delete 1 sms

I've restored 25 SMS from omnia by use spb backup. when I've got new SMS and would like to delete the new one . All SMS is gone.
Does Anyone get this problem like me?
modx said:
I've restored 25 SMS from omnia by use spb backup. when I've got new SMS and would like to delete the new one . All SMS is gone.
Does Anyone get this problem like me?
Click to expand...
Click to collapse
Yes faced before on my previous HD and TP2 ; seems only if you restore from SpBBackup have this problem. After I switch to SpriteBackup never has this isssue anymore
Thanks I will test on Sprite backup and will tell you the result.

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