Should I let the poor reception issue put me off buying one? - XPERIA X1 General

Hi all,
I am thinking of ordering teh Xperia from mobiles or o2 direct, having already placed an order for hte HD but o2 are taking a ****ing age getting it "approved" or delaying it for whatever reason.
Question is - although i like the look of the xperia i've heard a bad things about the reception and as I'll be using the xperia as a business phone *calls and synching outlook contacts/calendar etc. will the poor reception prove too much of a problem? I woudl only be getting the phone on the o2 network.

I use Vodafone, and I came from using a N95 to an X1 and have noticed a downgrade in signal strength.
I suppose it depends on where you live, if u have had reception problems previous then going to a X1 might be the same maybe worse.
I am absolutely loving this device. It’s taking some time to get used to, but WOW I have all but praises for this phone (apart from the signal strength of course).
My advice would be to get the phone over the internet or telesales. At lease then you should have 14 days to evaluate the phone (that’s what Vodafone UK do – I’m on the 4th day in now)
What I can say, is that the bars on the phone are a bit deceptive, and when it has none/1 bar, I can still make a perfectly good phone call.

smurkej said:
Hi all,
I am thinking of ordering teh Xperia from mobiles or o2 direct, having already placed an order for hte HD but o2 are taking a ****ing age getting it "approved" or delaying it for whatever reason.
Question is - although i like the look of the xperia i've heard a bad things about the reception and as I'll be using the xperia as a business phone *calls and synching outlook contacts/calendar etc. will the poor reception prove too much of a problem? I woudl only be getting the phone on the o2 network.
Click to expand...
Click to collapse
I am on Orange UK and get FULL signal strength at home and 3 bars when out and about. I think that's pretty much what I expect from any phone. I really think it all depends on the network and your location, NOT the phone. O2 PAYG sim more or less the same.
Don't let other users experiences put you off. It really is a great phone!

It can still depend on the phone, but then on each separate unit.

sir.chunk said:
I use Vodafone, and I came from using a N95 to an X1 and have noticed a downgrade in signal strength.
I suppose it depends on where you live, if u have had reception problems previous then going to a X1 might be the same maybe worse.
I am absolutely loving this device. It’s taking some time to get used to, but WOW I have all but praises for this phone (apart from the signal strength of course).
My advice would be to get the phone over the internet or telesales. At lease then you should have 14 days to evaluate the phone (that’s what Vodafone UK do – I’m on the 4th day in now)
What I can say, is that the bars on the phone are a bit deceptive, and when it has none/1 bar, I can still make a perfectly good phone call.
Click to expand...
Click to collapse
I second this. Its an amazing phone, try it for 14 days and see if the signal will be a problem. It will get better, with radio upgrades and this rumoured antenna upgrade, but for now the signal is passable for me.

Pyrojester said:
I second this. Its an amazing phone, try it for 14 days and see if the signal will be a problem. It will get better, with radio upgrades and this rumoured antenna upgrade, but for now the signal is passable for me.
Click to expand...
Click to collapse
rumoured antenna upgrade
Tell me.

xmoo said:
rumoured antenna upgrade
Tell me.
Click to expand...
Click to collapse
Damn I can't seem tofind it. It was just a rumor from another user for an antenna upgrade in January 2009 that SE were going to do.
Probably just wishful thinking.

I too have been rather put off by all the negative comments re: poor reception. Although my X1, now 5 day old, only shows 3 bars of reception most of the time, the actual call quality is fine - its just that I've become very aware of any deterioration in sound quality after reading the negative posts.
I'd echo what everyone else has said, try it for yourself & see what its like....just ignore what the phone says its reception is!
It seems this isn't an unknown problem with some other HTC devices and is often improved with a firmware upgrade (at the slight expense of battery life)
Paul

I have no reception Issues I have X1i and X1a in USA

I almost always have GSM, but 3g is sketchy. If you compare it to a nokia E90 with the same sim in, its always 2 bars less.

3G only and no problems with the reception. Most of the time 1 bar less than my old HTC Trinity, which had very, very nice reception.

i've been on to carphonewarehouse today and they say my lack of 3G is the xperia. when I stand next to a colleague with an iphone, they have full 3G and I'm stuck with crappy Edge! I've got a week to decide but at the moment it looks like the xperia is going back.
I suspect those people with good 3G don't live in the UK.

I get really good HSPDA (on Vodafone UK) whilst at work and it's not too bad whilst at home but I prefer to have 2g with Wifi.

I dont see a problem with reception compared to other phones using the same sim, it's hanging onto the signal that's more of an issue. It can go from 2 to no signal fairly quickly without moving the handset.
Comparing number of bars across different makes of phone is not sensible as one manufacturer may use more bars to show the same strength of signal.

Pyrojester said:
Damn I can't seem tofind it. It was just a rumor from another user for an antenna upgrade in January 2009 that SE were going to do.
Probably just wishful thinking.
Click to expand...
Click to collapse
Was it this post?
http://forum.xda-developers.com/showpost.php?p=2908167&postcount=4

xxnoelziexx said:
reception is poor on the x1 my work ordered 150 units which all went back. SE said they will have a new revision Jan09 a rom upgrade will not fix this issue. They need to revise the antenna. I sent my phone back today as at work it could not hold a 3g signal were my HTC Diamond PRO does both on the same network.
The X1 is a good phone but 2 problems for me it is not a keeper the bad keyboard
and reception issues.
Click to expand...
Click to collapse
Yeah this is the one.

surprising people are having so many problems with poor reception, i had full reception at home, on my sony ericsson p1i and with my x1i i still get full signal and hsdpa. Still get more or less full signal when i'm not at home. I'm on O2 UK

Picasosz said:
I have no reception Issues I have X1i and X1a in USA
Click to expand...
Click to collapse
what part of the usa if u dont mind me asking. im considering getting a X1

Related

Who will pay???!!!

I'm so ****ing tired of this now. Who will pay for all my extra costs with drooped calls because of the bad reception. arghhh!!! This is so ****ing frustrating.
You should flash your mobile too...
http://forum.xda-developers.com/showthread.php?t=464575
Wiil the reception increse if i do that?
[email protected] said:
Wiil the reception increse if i do that?
Click to expand...
Click to collapse
All i know is that my Xperia's reception is awesome! Even better than my iPhone's. No harm in giving it a shot - worst case, doesn't work... best case, you get the perfect phone!
ok, all I know is that that is the number one thing many X1 owners is talking about. It is already well known. If you compare it to the iPhone 3G i can understand that it is better but in other cases. I don't think so.
[email protected] said:
ok, all I know is that that is the number one thing many X1 owners is talking about. It is already well known. If you compare it to the iPhone 3G i can understand that it is better but in other cases. I don't think so.
Click to expand...
Click to collapse
Well... i was comparing it to the iPhone 'cos it is what i have other than the Xperia. But i can definitly say with 100% certainty that my Xperia's performance is awesome! Better than my cousin's HTC Touch Diamond, and my friend's Nokia... (Xperia is most definitely the best windows mobile device out there that goes head on with all other devices)
Of course it is the best phone on the market, no doubt. But the reception is giving me dropped calls and that is not ok for me in a big city.
The only reception problems I have are thanks to poor O2 reception in my house. Its no different to any other phone though from what I can tell.
I tested a T-Mobile SIM in my X1 and it was much better. So it might not be the X1 at fault, could be the network.
maybe your x1 is faulty... I don't have any reception problems, comparing with my previous phone (se w910) reception is the same...
both have "less bars" than my "previous-previous" phone but thats because that was runing in 3g mode and w910 and x1 stay all day in hsdpa mode.
Well, my provider have bad reception in my appartment. But my crappy Nokia N81 didn't have any problem with that. The thing with Three, that is my operator, is that they don't have GSM when the 3G reception is bad. The strange thing is that when I'm at the countryside where my parets lives I have full HDSPA reception. Maby the x1 dosen't have bad reception but it is not working so well with only 2 bars of reception.
[email protected] said:
Well, my provider have bad reception in my appartment. But my crappy Nokia N81 didn't have any problem with that. The thing with Three, that is my operator, is that they don't have GSM when the 3G reception is bad. The strange thing is that when I'm at the countryside where my parets lives I have full HDSPA reception. Maby the x1 dosen't have bad reception but it is not working so well with only 2 bars of reception.
Click to expand...
Click to collapse
Could be... but i went to a wedding 2 hours from Lahore, and i got very little signal strength there. It even dropped to 1 bar at times... but regardless of the weak signal, i didn't face any call drops other than once when the signal completely tanked.
Talking about reception... when i got my iPhone, my old Mobilink number gave me tons of trouble. Not only call drops but also constant charges for Edge/GPRS which i wasn't even using most of the time. When i switched the network to Warid, no more problems.
Who knows what could be the problem. My advice is to try flashing the software... there is a chance that this problem is due to a software fault or something.
maybe we all have a difference case since most of us use a different network in different country... but just comparing the phone itself with other phones... mine always has the best signal among them no matter what phone you are comparing it to
msalmank said:
Could be... but i went to a wedding 2 hours from Lahore, and i got very little signal strength there. It even dropped to 1 bar at times... but regardless of the weak signal, i didn't face any call drops other than once when the signal completely tanked.
Talking about reception... when i got my iPhone, my old Mobilink number gave me tons of trouble. Not only call drops but also constant charges for Edge/GPRS which i wasn't even using most of the time. When i switched the network to Warid, no more problems.
Who knows what could be the problem. My advice is to try flashing the software... there is a chance that this problem is due to a software fault or something.
Click to expand...
Click to collapse
I recived a PM from emwdava that told me that i had the same problem with three. He is now using Tele2 and that seems to work much better. So maybe the problem lies there. Anyway. I'm stuck with them until the middle of 2010 because of the N81 mentioned before.
Don't know if i should flash with 2.1 of one well known ROM or wait for an update from SE.
[email protected] said:
I recived a PM from emwdava that told me that i had the same problem with three. He is now using Tele2 and that seems to work much better. So maybe the problem lies there. Anyway. I'm stuck with them until the middle of 2010 because of the N81 mentioned before.
Don't know if i should flash with 2.1 of one well known ROM or wait for an update from SE.
Click to expand...
Click to collapse
Your guess would be as good as mine.
Three might be the problem here... but there's also a chance - in my opinion - that it might be resolved/improved on refreshing the mobile firmware.
Good luck to you!
I think that the problem is your provider!
Watch my case. I have two diferent providers, one is vodafone the other is optimus and im from portugal.
as much optimus as vodafone declares that in my zone I have 100% of covering
watch the fotos!
If I dont have the two diferent providers and so have the optimus I will tell you that the problem is the xperia.
sory for my bad english.
Cheers
Watch the providers comparison.

XPERIA X1 SIGNAL RECEPTION: Cool, OK, so-so or crap ??

Many users have complaint about poor (weak) signal reception...
But others (as me) are getting full bars and excelent coverage
Please vote and tell the world your Xperience
Mine seems to be okay. My completely subjective opinion is that it's not quite as good as my old Motorola Q9h Global, but it is about as good as my Nokia E71-2.
Considering that I live in zone 1 of one of the worlds major capitals the signal is crap ! ... in terms of reception DEFINITELY the worse phone I ever had (this is Vodafone / London)
Amanox said:
Considering that I live in zone 1 of one of the worlds major capitals the signal is crap ! ... in terms of reception DEFINITELY the worse phone I ever had (this is Vodafone / London)
Click to expand...
Click to collapse
Tested another carrier ??
Testd another phone ??
Xperia is crap ??
or Vodafone is crap ??
This is exactly what we expect to find with this poll
I have no problem whatsoever with signal reception anywhere in the city, almost alway full bar.
in buildings (basement, any floor upwards) i got either 2 bars or 3 bars AND HSDPA.
i live in Jakarta, Indonesia btw...
Well.. I'm from Telcel Mexico, and I've been testing several radios (stock, xperia's 1.10.25. I dont remember) and the latest from the blackstone.. I've something to say... My Motorola MPx220 has better reception... even my girlfriends LG's Shine has reception in some places I dont
I'm hopping that Sony Ericcson can solve this.. (believe me.. it's really a shame that my girlfriend makes fun of my SUPER POWERFUL phone's crap reception..)
The signal on my X1i is fine, although i can see that the bars fluctuate a lot depending on the location i have never had any dropped calls. I assume that the measurement system on the X1i is far more accurate than i.e. a Nokia where it shows always a full signal until you dial a call and then it drops down a few bars to its actual reading.
I would say the signal is as strong as with the Nokia N95 and the SE w900i before. I cannot complain.
Don't mind your X1.. blame your operator for the signal!
2008 I had 4 phones all using Vodafone UK.... W960i, W880i, W890i and the X1, going round the same places the signal strength is on par with the w960i for me and better than the w880i and w890i... So that is comparing against 3 other Sony phones....
In the Central US with T-Mobile reception is just fine. = to my w850i
For me the X1 works much better than Tytn and Kaiser. I know than Tele2 (Swedish operator) have done som uppgrading. 2G / 3G switching works great now. Before the upgrade it was bad.
Had my x1 a week, currently it's getting the same if not slightly better signal than other HTC/SE phones in our house. Our town has poor reception in most areas but my x1 has been no different from other phones so far.
Well i know there were concerns about using T-mobile UK with the X1 but i've not really had any problems. I used to have the w580i and i'd say that was worse than the xperia. My house isn't particulary great for signal and i have two/three bars. So yeah...no issue here!
No problems at all here -London on Vodafone
I think we should separate X1i and X1a pole. Look at my reception on X1a with AT&T 3G. I paid $30 for internet
damskie said:
Don't mind your X1.. blame your operator for the signal!
Click to expand...
Click to collapse
Location: My home address
Operator: O2
Phone: HTC Hermes = connects to HSDPA in every room - never loose signal
Phone: HTC Polaris = connects to HSDPA in every room - never loose signal
Phone: Xperia = Connects to GPRS in most rooms, very occassionaly HSDPA - looses signal regularly
I have tried 3 Xperias all with the same result.
You want me to blame my operator?
When the Xperia is close to a base-station/transmitter there are no signal problems. As soon as the environment gets slightly tricky, it can't cope, unlike my older HTC phones as demonstrated above.
At work, I don't have a problem with any of my phones including the Xperia; I have a base-station on the roof of my office building
randy_c said:
I think we should separate X1i and X1a pole. Look at my reception on X1a with AT&T 3G. I paid $30 for internet
Click to expand...
Click to collapse
I have both X1a & X1i
My reception on X1a with TIGO 3.5G 850MHz is always HSDPA FULL BARS (urban)
I pay half that for 3,600 kbps internet
Still wanna blame the Xperia ??
That's not fair (for the phone)
I ve been with vodafone for the past years at the same address and all other phones get better signal ... however, the main problem is that the Xperia keeps dropping the signal for no reason. to give an exampe ..
Phone lies on my desk with 2 bars reception... when I reach for the phone to write a message or make a phone call, chances are that just by picking it up, e.g. moving it for a couple of inches, the phone will drop the signal .. then I ll have to wait for a minute till it picks it up again - as soon as it does it is back up to 2 bars and I can start making the phone call.
this is however only in areas where the signal is generally weaker e.g. where u would normally not get more than 2 bars anyway (like where I live - although I get full reception on my nokias with the same sim card).
If you are somewhere with good reception then there is no problem
hope that helps
Amanox said:
I ve been with vodafone for the past years at the same address and all other phones get better signal ... however, the main problem is that the Xperia keeps dropping the signal for no reason. to give an exampe ..
Phone lies on my desk with 2 bars reception... when I reach for the phone to write a message or make a phone call, chances are that just by picking it up, e.g. moving it for a couple of inches, the phone will drop the signal .. then I ll have to wait for a minute till it picks it up again - as soon as it does it is back up to 2 bars and I can start making the phone call.
this is however only in areas where the signal is generally weaker e.g. where u would normally not get more than 2 bars anyway (like where I live - although I get full reception on my nokias with the same sim card).
If you are somewhere with good reception then there is no problem
hope that helps
Click to expand...
Click to collapse
Yep, I get that as well.

Signal problems

Hello All
Is anyone having lower signal with the Hero? I have downloaded CellFinder and it reports a signal of -109Db most of the time, (1 bar). sometimes I get to 2, 3 bars but never full. I mate who is also on orange gets 4 bars on his win mob phone.
On Orange website it says i should have excellent reception where I am at (work).
Just wondering if anyone else has these issues.
This mate is getting his Hero tomorrow so i will compare and if he gets signal then i will get a new one off orange.
My signal is a bit rubbish to where I live - The diamond was a bit better but my SE 995 does hold the signal at home but even that still drops.
I was thinking of backing the device
I blame Orange. Going to be sending mine back in next couple of days and getting the T-Mobile one.
herman3101 said:
I blame Orange. Going to be sending mine back in next couple of days and getting the T-Mobile one.
Click to expand...
Click to collapse
This is more of a HTC issue IMO as its the same with t-mobile where I live with HTC handsets.
so do the majority of people have bad signal?
herman3101 said:
I blame Orange. Going to be sending mine back in next couple of days and getting the T-Mobile one.
Click to expand...
Click to collapse
Sending it back under the 7 day agreement?
Yeh, I'm having signal issues too, I'v had the handset replaced, issue still remains.
Yup, received it last Thursday so have a couple of days before I need to ring them. Hopefully going to still have the Hero when T-Mobile stores get the G2 in so I can use it as a bargaining tool :-D, nothing says I'm prepared to leave T-Mobile like having already signed up with Orange.
I've been using HTC phones for the past 6 years and have no real complaints about signal strength on T-Mobile. Very rarely have no signal and usually have a fast 3G signal. The Hero on Orange is terrible where I am. Unfortunately can't try my T-Mobile sim in the Hero as it's locked.
Did someone not say on this board that they have unlocked their Hero. If you are listening, have you tried other sims? do they get a better reception?
Just remember its 7 working days and not including the delivery day not just 7 days - so if I got my phone last Wednesday - I have until this Friday to contact Orange about the return.
I'm just undecided as the iPhone but not 3Gs is coming Oranges way soon.
@ home
on my diamond i got 3/4 bar.....now i get only 1
my diamond was the same till i flashed the radio
This looks to be a firmware issue with the hero. Similar to the prob iPhone 3G had when it first went on sale.
Hope HTC get on it.
Crikey my signals S**T hot!
I have a H most of the day at work which normally i`m lucky if i have 3G.
I suppose now your gonna ask with which phone i had this with..
I mostly get H but only 1, 2 bar.
barryallott said:
I mostly get H but only 1, 2 bar.
Click to expand...
Click to collapse
LOL Yeh just looked i have 1/2 bars also!!!
I was not happy with the signal either. Decided to bite the bullet and return it. Back on the kaiser until a: the signal is solved, b: local syncing is solved and c: copilot is 'solved'.
I need 'real' satnav. Come on Garmin
Shame to hear another singal prob with HTC again. My diamond was crap to begin with but the updates sorted it in the end. My Hero is due to be delivered on Thursday.
Can those experiancing signal issues also state what network they are on. Maybe Voda and O2 on the lower bands my differ from Orange and T-Mobile on the higher?
Thanks.. Mark
Well, I'm sticking with mine as I only have signal issues at home in my old stone built house when downstairs - otherwise the signal seems OK and I get mainly (H)
I was on Orange (I still am but with a Kaiser).
I'm using Vodafone. Good signal Strength with me.

Dell Streak Reception problem

My first Streak lost reception in every 2-5 minutes, the complete service not just 3G. I got a new sim but same issue. Side of the streak my friends HD or HD2 has a stable 3G or H. I get and exchnage and the new one is different, this get a reception in every 5 minutes only GPRS or EDGE. So try exhange again. DO you guys had any reception problem. I am in Wimbledon Park, in Wimbledon i dont have any problem.
Over on MoDaCo, there were people yesterday having problems in London, and one guy specifically in Wimbledon. Up north, everything if A-OK!
that was me, just i am curious about others opinion, this phone definetly worst than the other in same place same simcard so this is phone issue.
qq67 said:
that was me, just i am curious about others opinion, this phone definetly worst than the other in same place same simcard so this is phone issue.
Click to expand...
Click to collapse
According to some other people it's happened on some other android phones. But yeah, definitely a problem that needs to be looked at by Dell or O2.
I lose signal constantly when on 3G/H always dipping in and out, doesn't seem to pick up 3G very often either even in high strength signal areas. Wifi reception is also a lot weaker than my hero. Worth taking back as hardware deficient or do you think mendable by future radio/software upgrade?
I dont know exactly what the procedure is if I get a new one and has a same issue. I already asked carphonewarehouse can i get an other brand but they said i cant, even if the 5th one is faulty or just doesnt work in my flat. I just cant imagine what happens after 4th or 5th faulty phone if i can swap to other model. The exact question is what happens if Streak has an construction problem? Will I spend my weekends in carphonewarehouse to get an exchange? Ridicoluos. the problem is I love Streak but I seriously started to think to get Desire or HD2
I Hope this is not a sign of things to come with the reception issue,will we be getting teething problems ?
qq67 said:
I dont know exactly what the procedure is if I get a new one and has a same issue.
Click to expand...
Click to collapse
You can ignore them mate.
Quote the consumer protection act at them if the phone consistently fails to connect. "not fit for purpose"
If they still fail to replace/refund your money, then go straight to a solicitor and go to the small claims court, easy peasy.
I've noticed 2 issues with my streaks' reception.
1) At my house, where I typically get excellent 'H' reception on my HTC WIMO phones, the streak regularly losses all reception, depending on where it is. Moving it by as little as 30cm in a room can make the difference between full signal and no signal. Seems to be an issue with full strength signal. In work, where I get a weaker 'H' signal, I get no drop outs.
2) The WIFI reception always seems weak, steady, but weak. Haven't really had chance to test this outside of my house, so maybe my router setup.
I was wondering where the antennas are, cos maybe I'm "holding it wrong"
Sent from my Dell Streak using XDA App
I noticed this 30cm too.
Between me and the keyboard reception zero never 3G or H 30 cm left never lose reception and 50% of the time is H or 3G, sometime i lost the reception middle of conversation if i am not watching where i am
Yesterday we made a Big O2 Reception Party. 3Winmo 2 Iphone 2 Android and the result is this problems definetly comes from O2. The streak maybe more sensitive for sh.t O2 recption than other phones. that is it. this is my 3rd Streak and i cant beleive all 3 was faulty, or it has a big construction error.
Going straight to voicemail
My dell streak has similar signal issues but another problem. Whenever my closest friend calls me, most of the time he is redirected to voicemail straight away! Though, other people are able to call me.
I've got mine on T-mobile and I get the same coverage as my colleague running a T-mobile Desire - 1-2 bars of HSDPA coverage; my X10 would sometimes drop to GPRS in the same location, something that hasn't happened with the Streak yet...
Sent from my Dell Streak using XDA App
i get great reception on tmobile in hampshire. H/3g 2/4 bars
Sent from my Dell Streak using Tapatalk
@flumps
Is the Modaco ROM better than the Dell ROM? Any screenshots?
hey guys, just an observation. When I was using my phone with 3g OFF I was losing reception really often, but when I have 3g on it seems to be much more stable. I know this doesnt fix what most of you are seeing, but thought I would share.
CodeCruiser said:
@flumps
Is the Modaco ROM better than the Dell ROM? Any screenshots?
Click to expand...
Click to collapse
nothing to screenshot bud. it looks and feels the same as stock rom but a little snappier. its good for a first attempt @ streak rom but nothing flashy about it at this point in time.
back on top. i stand corrected, i have had a issue with reception without even knowing it. i blamed the cut outs on my using task manager and killing something i shouldnt but that doesnt seem to be the case. it knocks completely out randomly and says "no sim card"
I am quite happy with the Dell ROM except that I hate to see Amazon MP3 store app and TouchDown app running everytime I open task manager(even though I kill these). Now TouchDown is a paid app and for some reason Dell thought each and every user of Streak would pay for it so the app must remain installed on device. I know I can root the device and get rid of these apps but that would void warranty(I think).
I was having connection loss issues until I removed the task manager, now it's fine. I think the streak is happier without one.
Sent from my Dell Streak using XDA App
My streak has been stuck on 'g' for the past couple of days, up until then i've had a decent hsdpa connection all over town and in work. Called o2 today and they say that there's been no change in coverage. No idea what the issue might be.
if you have a task killer killing sim toolkit then it will kill reception till it restarts.
There does look like an issue with H connection and the streak, I haven't worked out what it is.
IF someone can get steady H access (and has drop outs) and has their streak rooted can you run Dmesg via adb shell to see what feedout there is about it?

Poor signal reception

I've been using the HTC One for the last couple of days deciding between it and my Xperia Z.
This phone is the best I've used and IMO feels better than XZ in several ways.
However, the signal strength in low reception areas is very unstable. Compared with the XZ it is poor which I am not happy about it as I was planning to return the XZ and keep this. On XZ I get 3 bars of 4G and it stays that way with no dropped calls. On the HTC it's 1 bar and then switches to 4 bars 3g (on XZ full bars on 3g) then back to 4g. I've had calls drop mid conversation 7 times in 2 days! This is mainly in lower signal areas including indoors.
I have till today to return the XZ but I am honestly not sure what to do. Even the earpiece sound on HTC is better than XZ..hmm..
Do any of you know if HTC are any good with updates regarding signal stability?
If it's something fixable then I'd rather keep the HTC One. Other than this it's a flawless smartphone. So frustrated the signal reception is like this.
Signal seems slightly better than my Galaxy S3
I have great signal with this phone better than my nexus4 & iPhone.
Sent from my HTC One using xda app-developers app
my signal is so much better than my htc sensation, tested with the same sim card and htc one has 2 bars better constantly.
How many of you people saying "it's better than my..." are talking about 4G signal strength?
Are you guys on 4g too if I may ask?
I'm baffled as too why this is happening when directly compared to the XZ. Maybe it's only in low signal areas.
I've kept it on 3g only and performance is more stable and holding on to signal better. There is no question in my experience that XZ holds on to 4g signal much better.
Haven't decided what to do yet as I much prefer the HTC but the 4g issue is a real shame.
Most probably know this, but just FYI -- often radios will fall back to HSPA from HSPA+ to save juice when no data is being used. This might be in play here.
I couldn't bring myself to return the HTC so will return the Sony.
The other advantages to me could not be over looked especially the processor, speakers, display and sense.
However I really hope the signal on 4g will improve with an update. I'm pretty sure this was addressed with other phones in the past.
This video I saw also show some of the advantages of HTC: http://www.youtube.com/watch?v=FqhUGpSd3mc&feature=youtube_gdata_player:
I was using my friends HTC ONE In canada and he'd constantly have service (like 2 bars) as he was on LTE. LTE isn't available in all areas and where we live we get 3 bars of LTE if we're lucky. So all he did was turn LTE off and it was full bars as usual. The amount of bars we had with LTE was for the most part better than my Iphone5 and my other friends samsung galaxy s3.
I don't know about 4g signal but 2g/3g signal is far better than any phone I have ever had, my local tesco express is a killer for reception on every phone I have had except the one x which held up well but had like 2 bars 3 if I was lucky, with my one I get 4 bars and even 5 bars sometimes as I walk around the store and I have had the phone a week now and no signal or gps or wifi problems at all.
I was having connection issues even on 3G/H+ so what ive done is just turn off LTE and just kept it on GSM/WCDMA as i dont even have a 4G LTE plan and that has seemed to fix my issue so it may help other non-LTE users having signal issues.
RyanDawson said:
I was having connection issues even on 3G/H+ so what ive done is just turn off LTE and just kept it on GSM/WCDMA as i dont even have a 4G LTE plan and that has seemed to fix my issue so it may help other non-LTE users having signal issues.
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Yes you are right with regards to this. As stated earlier I'm keeping the phone but this clearly demonstrates an issue with 4G that needs to be addressed. I tried the demo unit in store again and disabled wifi; same thing with 4G performance.
In poor signal areas I lose reception totally and concerned I have a faulty phone, where as the iphone gets 2bars, I lose it all together on the one. Was in the meeting today and everyone had reception but me, however it sometimes came back with one bar...
If the signal is strong, I have no problems, is where there is weak signal I get issues. Anybody else confirm the same?
Oh sorry I misread. Other reviews have mentioned it is fine with LTE.
I finally made my return but returned the HTC and kept the Sony. Obviously the HTC betters the Sony in some ways but I need reliable call quality.
I don't care what HTC call the antenna but in my experience it does not perform as well as others.
I pay more for LTE and it bothered me to keep losing calls.
To be honest this is mostly in low signal areas but regardless the Sony and the Lumia held on much better to a weak 4g and 3g signal.
themomouk said:
I finally made my return but returned the HTC and kept the Sony. Obviously the HTC betters the Sony in some ways but I need reliable call quality.
I don't care what HTC call the antenna but in my experience it does not perform as well as others.
I pay more for LTE and it bothered me to keep losing calls.
To be honest this is mostly in low signal areas but regardless the Sony and the Lumia held on much better to a weak 4g and 3g signal.
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So is this problem happens when you have 4g. İ bought my fone from uk fones4u so if its same ill have to send it back
cihanleanne said:
So is this problem happens when you have 4g. İ bought my fone from uk fones4u so if its same ill have to send it back
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Yes it's mostly with 4g only and most noticeable with call switching to 3g. I too am with EE and got it from p4u. If you don't make many calls I think it's ok. Honestly though I wouldn't trust it in low signal areas and say you need an urgent email. In my opinion the radio is not the best. Not sure if it's h/w or s/w fault but even when I sowed it to the guys in p4u inside a shopping centre it had the worst signal compared to others (4g). However WiFi is excellent.
You may have an issue with antenna connection to the motherboard as a result of production tolerances. Try to see if you can test another unit to verify that the issue exists.
Nabeel Kiani said:
I was using my friends HTC ONE In canada and he'd constantly have service (like 2 bars) as he was on LTE. LTE isn't available in all areas and where we live we get 3 bars of LTE if we're lucky. So all he did was turn LTE off and it was full bars as usual. The amount of bars we had with LTE was for the most part better than my Iphone5 and my other friends samsung galaxy s3.
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Click to collapse
so you're able to get LTE in canada?
If i can ask you a few question,
1) which area you at?
2) where your friend got HTC one?
3) are you with rogers?
Thanks =)
Just wanted to add that the poor signal reception experienced is with regards to the UK 4G Lte.
This is currently with the EE network which operates the LTE on 1800 MHz.
I have tested it against the Sony Z, Nokia Lumia 920 in the same spot and the reception was inferior and overall poor.
In the store I tested it against a S3 (4g) and iPhone 5 all on the same network and it showed lower reception in 4g.
Please note that the problem is with 4g and functions well on 3g and WiFi is excellent as previously stated.

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