Touch HD: Vista bluetooth driver issue - Touch HD General

Hi,
Having my HD since a week, I am doing synchronisation with windows mobile on vista x64.
Everything is fine using the usb data cable but not using bluetooth.
The HD is recognized as I can see HTC50 but as soon vista starts, I am requested to provide a driver that I have found nowhere.
If I go in the vista device control panel, there is a bluetooth device not working properly as no driver available.
Contacted the HTC hotline, they told me they will call me back within 48 hours.
It was 5 days ago...
Anyone having the same problem or a solution?

Friend of mine with Vista64bit also had problems, and bought Bluesoleil 64bit for better profile support. You can testdrive it with 2mb limit.
http://dontknowme.at/http://www.bluesoleil.com/

Thanks Lucas but for me it is the job of HTC to have a smooth integration within an OS like vista.
If not I will sell this device and go for an iphone.

UP :-(
Hi,
Having my HD since a week, I am doing synchronisation with windows mobile on vista x64.
Everything is fine using the usb data cable but not using bluetooth.
The HD is recognized as I can see HTC50 but as soon vista starts, I am requested to provide a driver that I have found nowhere.
If I go in the vista device control panel, there is a bluetooth device not working properly as no driver available.
Contacted the HTC hotline, they told me they will call me back within 48 hours.
It was 5 days ago...
Anyone having the same problem or a solution?

feratk said:
Thanks Lucas but for me it is the job of HTC to have a smooth integration within an OS like vista.
If not I will sell this device and go for an iphone.
Click to expand...
Click to collapse
The problem is probably the driver on windows vista, so switching to another phone will not help much. Besides..."smooth integration within an OS like vista" and "iphone" you have got to be joking!!!

Up
Please guys,
Could someone tells me he succeeds to synchronise the touch hd with a vista x64 through bluetooth?
The HTC support finally called me back asking to reinstall windows mobile 6.1 vista x64 but didn't work...

AFAIK this will not work with Vista. At least not with the Vista bluetooth stack.
I have the same problem you describe with my Wizard and my Diamond.
After switching to the Widcomm bluetooth stack I remember being able to synchronize my phones over BT.
I don't know exactly where the problem lies and if only HTC is to blame here.
I'm sorry, I can't give you a solution here.
Still, if you like to give it a try, go to
http://update.broadcom.com/BTWUpdate/downloads/btwinitialupdate.exe
Regards
K_Hismoom

I sync my Hermes with my Vista 64bit.
But I don't know wich BT-Stack is installed.
My laptop is an Asus V1S.

HTC customer support line
Dont hold your breath waiting for them to get back to you, i waited two months to get a reply email asking me to call their helpline.
Absolutely useless!!!!!!!

yeah, same problem at my side......
I'm using IBM T61p, and the update from broadcom site doesnt work......

Yesterday I have come across something interesting.
I had to hard-reset my device and afterwards it would not be recognized in Windows Mobile Device Center when connecting via USB cable. I heard the sound from the Device Manager, so Vista knew the device was connected, but it wouldn't show up in WMDC.
So I reinstalled WMDC, but still no luck.
But - and here comes - I was able to pair my HD over bluetooth with my PC and Vista installed the bluetooth drivers for the phone! I am now able to synchronize over bluetooth!
Sadly synchronizing over USB cable does not work any more.
For all of you having trouble with WMDC and bluetooth, try reinstalling WMDC 6.1, maybe this helps.
Regards
K_Hismoom

I too could never get a connection initiated from WMDC to the HD, with standard Vista Bluetooth. Pairing the the Vista desktop pc with the HD never was a problem, but Activesync. Then I tried to start the sync from the HD - and it worked.
Go the the Settings tab in TouchFlo3D, and use the first tab "Sync data" (Daten synchronisieren in German), and the HD connected itself to the WMDC, via the Hama Nano bluetooth dongle using standard Vista drivers. Give it a try!

OK, finally I got it work successfully.
The way to connect HD with PC, have to from HD to PC, can't from PC to HD.
I'm doing steps as follow:
1. set your PC's bluetooth as discoverable.
2. at HD side, search PC with bluetooth
3. after that, pair HD with PC
4. open your active sync on the HD, and select connect with bluetooth
5. after connected, everything works
Now I can explore my HD on my PC, everything is OK.

I have the same issue. I keep getting a message on my vista pc that Windows cannot install the device driver for a bluetooth peripheral.....very annoying!!

i also have this problem (vista cant find drivers). i'm trying to get the beta sideshow app workinng.
any help would be great.
thanks

Touch HD driver problem
I am having some bluetooth problems too but not exactly as you describe. I have a Touch HD and have it syncing over bluetooth with my Lenovo laptop (Vista32) and my PC (Vista64) fine. However, everytime I connet the phone, Windows tries to install drivers for it but can't find them. The drivers seem to be bluetooth related because if I go into Bluetooth Devices and click the Touch HD and search services, either nothing is listed or sometimes just "telephony". So I can't use any of my phones bluetooth profiles like internet sharing.
I have a weird feeling that it has something to do with the Touch HD Hotfixes that HTC has released recently.
Has anyone out there been able to fix the issue?????

luketoms, I have exactly the same problem as yours with my HTC Touch Pro and vista x64. This related to bluetooth driver in my point of view.
I haven't found any solution for that.
Has anyone a clue ?
Thx

I share your problem too, luketoms & gbouille. Espescially annoying, since I have connected my HD before sucessfully, with Vista locating the right drivers from Windows Update, displaying it as a HTC Touch HD T8282. Independent from WMDC.
Now, it seems my HD and laptop are no longer friends.

Does it say 'Missing bluetooth peripheral device'? If it does, right click on the device for properties. Click on update driver OR
Go to device manager, you'll see an unknown device named bluetooth peripheral device. Double click it to open its properties
Click 're-install driver' on the second tab.
Click Browse my computer for driver software' button
Click 'Let me pick from a list of device drivers on my computer'
There may be a list asking for device type, select 'bluetooth radios'
On the next page there will be a list of company names on the left side and a list of drivers on the right. In the company list choose 'Microsoft Corporation' ... not 'Microsoft'. Confirm selection is microsoft corporation.
On the drivers list there may be one or more driver versions for the mobile phone, select a newer version.
Click next, and ignore any warnings and keep pressing next
Then it shows successfully installed drivers

phabreel : it does indeed! Thankyou. Still, windows will not recognize the HD as a PAN compatible device when searching for it through the bluetooth wizard. And it has done just that before!

Related

Cingular 8525 -- Drivers for Windows Vista (32-bit)?

I have attached my Cingular 8525 to by computer via the USB cable. I am running Windows Vista (32-bit, official product release [not a beta or release candidate version]). I have also inserted the original Cingular CD containing the drivers for the phone. However, these drivers are for Windows XP (or other versions of Windows, but not Vista). When I connect the phone to the USB cable I get an error:
----- begin snip -----
Windows needs to install the driver software for your Generic RNDIS.
Device driver was not successfully installed.
Generic RNDIS
----- end snip -----
I have also searched the XDA-Developers Web site for answers, but have not found any relevant answers (http://forum.xda-developers.com/ and http://xda-developers.com/). Places I have looked for answers include:
http://support.microsoft.com/kb/837637
http://forum.xda-developers.com/forumdisplay.php?f=305
http://forum.xda-developers.com/showthread.php?t=279329&highlight=vista+drivers
http://wiki.xda-developers.com/index.php?pagename=BA_USBModem
etc. etc. etc.
Any ideas?
Thank you,
Cameron
Install Windows Mobile Device Center Beta. It's available free from microsoft. After installing that my 8525 was recognized immediately and installed the following drivers automatically:
WpdRapi.dll
WUDFRd.sys
Microsoft Windows Mobile Remote Adapter
There may be some other things it installed, but the bottom line is my 8525 is working well with Vista and everything installed automatically. My 2125 is working well, too.
EDIT: I am using Vista RTM Build 6000.
Windows Mobile Device Center Beta is also working for me (on a T-Mobile Vario II). A little buggy but does the job.
Does anyone know when the final release of Windows Mobile Device Center will appear?
WMDC Beta 3 on Vista Ultimate is one of the most useless beta from MS ever. In fact apart from a connection sound my Vista doesn't do anything when I connect my TyTN - on my XP Pro home at least I can browse my device. Here at work I can't use it at all, period.
After 1-2 months of use I have to admit this Vista is an enourmously giant piece of sh*t for hundreds of dollars - stay away of this crap at least for another 6-8 months or as long as you can.
Firstly, Vista is a great OS. You need the hardware for it (it really needs more than 1Gb of RAM to perform well) but if you have then it makes XP look like the aged operating system that it is.
And although WMDC beta 3 is not perfect, it works OK on my PC and is much nicer than ActiveSync.
Yep WMDC beta is a little buggy but that's why they call it beta. And since Vista Ultimate hasn't even been officially released any criticisms of it or reports of problems with it on your system are mute until the release date.
With that said, I'm running Ultimate on a Toshiba laptop and love it.
I am having a simular problem. i cant connect my 8525 to the pc. when i attach the usb to the computer and the device nothing happens.
under device manager when i force it, the 8525 comes up as an unknown device and when i try to install drivers for it, it says it cant find any.
aroundlsu said:
Yep WMDC beta is a little buggy but that's why they call it beta. And since Vista Ultimate hasn't even been officially released any criticisms of it or reports of problems with it on your system are mute until the release date.
With that said, I'm running Ultimate on a Toshiba laptop and love it.
Click to expand...
Click to collapse
I have a multple boot machine, running, XP Pro, VISTA Ultimate RTM, Knoppix on HD (linux kernel 2.6), ofiice 2007 on both Windows. I use also Virtual PC 2007 on VISTA to have an XP Home virtual machine inside VISTA
No way to have a reliable use of mobile devices in VISTA.
Windows media player Sync is a random event, connecting and syncing is the old and well known Windows "Plug and Pray"., Virtual PC can't use USB sync, no way
On Xp Office 2007 works perfectly with Active Sync 4.2, I flashed the Hermes BIOS, and Shared my phone Internet connection.
Vista is still in a growing up stage (buggy or NO drivers at all, old Sw unstable when running on Vista, USB devices like webcams, USB phones, printers not working) . As an example I have an all-in-one HP network printer, with drivers included in VISTA Ultimate RTM release. I can print my photos only with borders, no way to print borderless!)
To solve all VISTA issues and release the full power of VISTA-Mobile Devices integration I think a common effort is needed, between mobile 0S (crossbow will be released also with this purpose) and WMDC. Remember, at the beginning they said "no need of any other SW to connect and sync VISTA to mobile devices", then... we still have WMDC in BETA
aroundlsu said:
Install Windows Mobile Device Center Beta. It's available free from microsoft. After installing that my 8525 was recognized immediately and installed the following drivers automatically:
WpdRapi.dll
WUDFRd.sys
Microsoft Windows Mobile Remote Adapter
There may be some other things it installed, but the bottom line is my 8525 is working well with Vista and everything installed automatically. My 2125 is working well, too.
EDIT: I am using Vista RTM Build 6000.
Click to expand...
Click to collapse
aroundlsu,
What driver(s) show for your 8525 under Device Manager? Mine is showing as HTC USB Sync and always generates a Code 10.
TIA,
Ninja1
cninham said:
I have attached my Cingular 8525 to by computer via the USB cable. I am running Windows Vista (32-bit, official product release [not a beta or release candidate version]). I have also inserted the original Cingular CD containing the drivers for the phone. However, these drivers are for Windows XP (or other versions of Windows, but not Vista). When I connect the phone to the USB cable I get an error:
----- begin snip -----
Windows needs to install the driver software for your Generic RNDIS.
Device driver was not successfully installed.
Generic RNDIS
----- end snip -----
I have also searched the XDA-Developers Web site for answers, but have not found any relevant answers (http://forum.xda-developers.com/ and http://xda-developers.com/). Places I have looked for answers include:
http://support.microsoft.com/kb/837637
http://forum.xda-developers.com/forumdisplay.php?f=305
http://forum.xda-developers.com/showthread.php?t=279329&highlight=vista+drivers
http://wiki.xda-developers.com/index.php?pagename=BA_USBModem
etc. etc. etc.
Any ideas?
Thank you,
Cameron
Click to expand...
Click to collapse
Do you have WMDC installed? If so, Update the RNDIS driver manually. You are looking for the Microsoft Corporation "Microsoft Windows Mobile Remote Adapter" drivers. You will have to use the Show All Drivers switch when you search for it. Then a second New Hardware window will pop-up, this is the one for the Hermes. Unfortunately it is also where I am stuck. I have my 4700 syncing, but my 8525 is not properly identified/loaded.
Ninja1
Vista works fine with my 8525.. everything sync'd up by itself. I think it automatically downloaded the HTC update.

XP not seeing Touch HD, possible driver issue?

Good Morning to all,
Firstly hello to all on the forum, got my Touch HD at the weekend and have already found this forum very useful, especially in getting the favourtie people pictures to stop looking so crap.
I now have a problem I need to ask about. I have plugged my HD into my Vista 64bit machine and it picks up fine, lets me access the HD as if it was an external source. I then managed to set it up via activesync, not through choise just couldnt find anything else. Got it connected and syncing via bluetooth as well.
I have now come into work and plugged it into my work XP SP2 machine and it starts installing all the windows mobile stuff and then comes up with could not complete blah blah, when you click for more info its an unknown device.
Is this a driver issue, i.e. do I need to download one for my XP machine to recognise modern day tech?
Have got the number for HTC support but thought I would ask here first as I really like the way everyone manages to explain everything so clearly.
Thanks in advance
Jody
You should just have to install Active Sync 4.5 on your XP machine and off you go.
Appoligies if you did this, but you didn't mention above
If you still having problems, what's the full error text?
Ta
Dave
Activesync is installed, and has been uninstalled and re-installed just to make sure.
The message states that the USB device is not recognised by Windows and need to try re-installing it.
Thing is, it did just about manage a connection earlier ActiveSync showed connecting and then popped up and said unable to connect to device press ok to troubleshoot and ran some scans.
J7ody said:
Good Morning to all,
Firstly hello to all on the forum, got my Touch HD at the weekend and have already found this forum very useful, especially in getting the favourtie people pictures to stop looking so crap.
I now have a problem I need to ask about. I have plugged my HD into my Vista 64bit machine and it picks up fine, lets me access the HD as if it was an external source. I then managed to set it up via activesync, not through choise just couldnt find anything else. Got it connected and syncing via bluetooth as well.
I have now come into work and plugged it into my work XP SP2 machine and it starts installing all the windows mobile stuff and then comes up with could not complete blah blah, when you click for more info its an unknown device.
Is this a driver issue, i.e. do I need to download one for my XP machine to recognise modern day tech?
Have got the number for HTC support but thought I would ask here first as I really like the way everyone manages to explain everything so clearly.
Thanks in advance
Jody
Click to expand...
Click to collapse
Had similar problems, but it was the Windows XP firewall blocking activecync
Thanks, but we stopped the windows firewall client when we were investigating this anyway.
Possible solution
Good day,
My XP didnt detect HD as well. Im using Active sync 4.5. To work around this, go to:
Settings>USB to PC>Enable faster data sync
Uncheck this option. This solved my problem.
Good luck. Cheers
Hello, have tried unticking that box as well.
I have uninstalled Activesync again, and reinstalled off of the CD. All installs ok, plug the device in for the first time and select activesync on the handset, it installs the pocketUSB Snc on the PC and then comes up your device could not be installed properly. Open device manager and the PocketUSB Sync shows with a yellow explanation mark on it saying that the device could not be started.
Have now also tried it on an XP SP3 VM Machine, it originally kicked up same windows error. Then ActiveSync on the VM and device showed connecting, then they both stopped and no further.
Problem fixed.... Useful hint for anyone reading this... dont use a different miniUSB cable, or make sure you certainly dont use a cheap one.... I borrowed someone's in the office who was sinking another HTC device and it worked first time.
Thanks to all your inputs
Jody

Bluetooth Peripheral Device (Other devices)

Hello.
When I plug in the HTC HD2 I got a new device in Windows 7 Ultimate - Bluetooth Peripheral Device with a yellow mark (code 28).
Windows mobile center is working.
Tested some typical actions (update drivers, uninstall, disable PAN, ...) without success.
Any idea?
Thanks.
SOLVED
Update drivers in device manager.
what make is your laptop/pc and what bluetooth stack do you have on your pc/laptop?
INFO
Sony Vaio VGX-TP3/Z (No bluetooth integrated)
External Bluetooth MSI Dongle (old)
I have exactly the same problem with my HD2 and Fujitsu Siemens Amilo with windows 7, built in bluetooth. (peripheral bluetooth device exclamation mark and error 28)
I tried the broadcom update but it wont install. I dont really know what bluetooth stack is on this laptop but I've been hunting around for a driver for a few days now but nothing seems to work.
Anyone any ideas how to get this paired succesfully?
Cheers
Try seaching ALL OF C:\ when looking for a driver
I've had the same issue, just browse for the driver yourself, and when you
can enter an location, enter c:\ and have it run for a few minutes.
For me, my comp. found the driver on my c:\ drive, even when auto-update and look for drivers on my computer failed.
Please report
Cheers. I'll give that a try tommorrow at work
Still cant get this to work.
Can anyone else help?
Cheers
Hi mates,
I had the same problem as you. But I don't think that driver is that important. But however I figured it out.
- First you have got to install the driver for your Bluetooth Device (either it's integrated or a seperate device)
- Then you go to Device Manager and double click on that yellow marked driver
- You go to Driver->Update Driver-> Browse My Computer for Driver Software-> Let me Pick From a List of Device Drivers on My Computer-> Mobile Devices->
- Then you find Microsoft Corporation and and install Windows Mobile-based Device ..... (something)
That will fix your problem...
And to activate the ActiveSync or HandFree or Stereo Sound (music playing through your PC's speakers, you go to Settings, in the righ corner Menu and then advanced. There you will have the Bluetooth Manager thingy.
You know the rest....
I have the same problem, I was following the guide above and when I chode the mobile devices there was no list of the manufacturers and the only option is to "Have a disc".
Any idea please ?
sorry misstyped - not "chode" but "chose".
lutanica said:
- Then you find Microsoft Corporation and and install Windows Mobile-based Device ..... (something)
That will fix your problem...
Click to expand...
Click to collapse
I have 5 choices under Microsoft there: Windows Smartphone 2002 and 2003, Windows PocketPC 2002 and 2003, and Microsoft USB Sync. I tried PocketPC 2003 - no luck. Tried some other ones for fun, no luck. Tried HTC as manufacturer but all the drivers there are for USB Sync.
I have a Dell E6500/Dell Wireless 370 Bluetooth Mini-card, Windows 7 Pro.
Anyone have any other ideas? At this point, I just want to sync via Bluetooth...
I have the same issue. Can't get bluetooth to work on Windows 7, 64 bit. I get the same options as the reply above.
Tried the bluetooth.zip file in this thread but the computer does not recognize the files.
Haven't found anything on the HTC-website either.
Gunnarson said:
I have the same issue. Can't get bluetooth to work on Windows 7, 64 bit. I get the same options as the reply above.
Tried the bluetooth.zip file in this thread but the computer does not recognize the files.
Haven't found anything on the HTC-website either.
Click to expand...
Click to collapse
Here's what I found: connect via bluetooth, ignore the missing driver warnings, and start the sync from ActiveSync on the phone. This seems to work for me...
Thanks! It solved my problem.
I'm having the same problem with my HD2 on Win7 x64. I tried the solutions above but no success. Any new ideas to try? Thanks!
Sorry, forgot to subscribe to the thread.
Spizella said:
Update drivers in device manager.
Click to expand...
Click to collapse
What are we meant to do with these files exactly? My computer doesn't recognise them.
I'm still having this problem too.
I've tried all suggestions including the one to select Microsoft Corporation for both the Mobile Devices and Bluetooth Radio categories. However, Microsoft Corporation is not listed as a manufacturer for either of those categories.
iphoneresister said:
Here's what I found: connect via bluetooth, ignore the missing driver warnings, and start the sync from ActiveSync on the phone. This seems to work for me...
Click to expand...
Click to collapse
Dear iphoneresister - you are a genius!
Just spent 3 hours trying to connect my HD2 to my Lenovo laptop with Win 7 Ultimate.
Whyt didn't i see your solution earlier

activesync not working through bluetooth

Hi,
do you know why my HD2 can sync only when plugged with usb cable and not with bluetooth? It has been correctly paired with my Win7 ultimate, but there is an ! on it in the device manger saying that no blueottoth device drivers has been loaded!
thank a lot in advance
M
I also get the device not recognised problem, but that's only for one part of the bluetooth stack - can't remember quite what it's for. Regardless, I am able to pair and use active sync with my 2 Windows 7 machines OK. I do have to use the active sync application on the phone to do it though - I can't just pair the devices then run active sync.
In the device center you have the possibility to setup your connection settings. Go to settings - connection settings - leave USB ticked - in the next connection possibility change bluetooth into com5 or com6 and you're ready to go.
I have kinda the same problem with Win XP and my HD2.
- I successfully paired the PC (Dell D820) and the Leo.
- I can successfully exchange files from the PC to the HD2 via bluetooth - but not the other way round (Leo says the PC does not support this ).
- I can successfully sync the Leo to the PC via USB cable.
- When I try to sync via bluetooth, HD2 says that the PC "does not offer any service that can be used with ActiveSync".
- Leo has incoming Bluetooth port set at COM1.
- XP has Bluetooth ports set at COM1 (incoming) and COM3 (outgoing).
Anyone out there has a clue?
Thanks.
I had to set com7 to make it work
I simply leave WMDC set to use "Bluetooth" and it works fine. Check that, then on the phone select the pc, in the BT manager, menu-> update, it should rediscover activesync and list activesync.
Hi,
I am facing the very same problem, please help...
Same problem here with Windows XP. Pairing is ok, discovering Activesync service fail. I never had this with my previous PDA.
kilrah said:
I simply leave WMDC set to use "Bluetooth" and it works fine.
Click to expand...
Click to collapse
WMDC?? On WinXP? Was that a typo or am I missing something?
vince2773 said:
am I missing something?
Click to expand...
Click to collapse
Probably that the original discussion was about Win7, so I assumed the rest was about it too
I didn't see your particular case was under XP, sorry.
But still, same went for XP, except replacing "WMDC" by "Activesync", and select the outgoing COM port your PC has assigned to the HD2 instead of "Bluetooth". NOT the one your HD2 shows as incoming.
Thanks for the clarification Kilrah (I didn't mean to be rude, I was just in a hurry).
Anyway, I tried as you said (which I had already done, but tried again just in case). No success with Bluetooth sync.
Guess I'll stick to the USB cable and wait till June when my new laptop comes in with Win7 and try again.
Too bad though. Bluetooth sync worked like a charm with my old Nokia. So far, this is the only major disappointment in 2 months with my HD2. Maybe it's because ActiveSync itself is a crappy app?

HTC Touch P3452 (256/128) Sync Problem

I have a problem synchronising my HTC Touch P3452 (also called T-Mobile XDA Touch / the model with 256 Rom / 128 Ram).
Simple: It doesn't work.
When I connect the USB cable the batterie starts being charged, but there is neither the typical Windows sound when an USB device is connected, nor does the "Windows Mobile Devices Centre" recognize the device.
When I try to start the active sync connection in the connection manager of the HTC touch it tells me to install the synchronising software first or to configure an exchange server.
Enabling or disabling the hook for "advanced network functions" in the "USB to PC" settings of the HTC touch connection options makes no difference.
Some infos:
ROM-version: 2.81.111.1 GER
Rom-date: 08/29/07
ExtROM-version: 2.81.111.103
I'm using Windows 7 Professional 64bit, DHCP-device-service is active, all updates are installed.
I'd try updating the firmware, but obviously it's not possible without a working active sync connection.
PS: My older HTC Touch P3450 (128/64) has no problem at all. I connect it, it starts synchronising. The HTC Touch 3452 is from a friend of mine and when I asked him he said he was able to synchronize, but under Windows Vista. I don't see why it shouldn't work in Windows 7.
Hi
Ì don't have Win 7 but I think I read somewhere you have to put it in compatibility mode with Win xp
Edit: a little search and I found this http://forum.xda-developers.com/showthread.php?t=519602
(you should try it too )
Put what in WinXP compatibility mode? The HTC? How. I never heard this was even an option.
Or do you mean the mobile device center? Why should I do that, it's a programm native to Win7 and it works with the older HTC, so normally it should with the never device, too.
And about your second link...well I already have Win7 (not the RC version) and the latest version of the windows mobile device center is already installed (came with the operating system). There is no windows update for that either, just checked.
I'll try to get my hands on a bluetooth-usb-stick, see if that connects properly. Unfortunately I don't own one...
I don't see any problem with my P3452 sync with Windows 7 Enterprise 64-bit Version. In fact it work instantly when I connect the USB cable to my laptop after I upgraded my laptop to Windows 7.
Did the cable connect properly? or the USB port on the phone itself?
How many pc the phone have sync to? I remember cannot be more than 2, but I might be wrong.
ahsiang888 said:
I don't see any problem with my P3452 sync with Windows 7 Enterprise 64-bit Version. In fact it work instantly when I connect the USB cable to my laptop after I upgraded my laptop to Windows 7.
Did the cable connect properly? or the USB port on the phone itself?
How many pc the phone have sync to? I remember cannot be more than 2, but I might be wrong.
Click to expand...
Click to collapse
It's only one PC and I think the cable connects properly, because the phone is getting charged when I attach the cable. On the other hand there is no Windows sound indicating a USB-device has been connected and the device doesn't show up in the workstation.
So it might be the USB connector which is broken (the cable worked without any problem on my older HTC so it should be okay). As the device is already a few years old I don't have any guarantee left.
On the weekend I will try to connect it via bluetoot with my brothers notebook (don't have bluetooth on my pc). If that works I will get me a cheap bluetooth usb dongle...
Also check pins aren't bent inside on the phone?
captainstu72 said:
Also check pins aren't bent inside on the phone?
Click to expand...
Click to collapse
They look okay to me. Nicely in a row, none is bent.
After some little trouble setting it up, synchronizing via bluetooth worked today.
Thanks for all the answers.

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