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I signed up for the T-Mobile USA internet (GPRS) few days ago.
I could establish the connection using my Universal.
I could browse most web sites, and could download emails from my company exchange server and Hotmail.
Only one strange thing, i could never download emails from Gmail. It will go to the login process, and when it reaches the Sending and Receiving... it will go forever.
I also noticed that I could not browse any google.com web sites including www.google.com, mail.google.com, news.google.com etc..
I tried to get T-Mboile technical support help but it has been useless and helpless. Somebody told me that it might be something to do with the MTU size that the T-Mobile network can pass along today.
If I swicth over the connection to Wifi or dial up via GSM, I can reach everything including Gmail and Google web sites just fine, from the same device (Universal).
Any one, that uses T-Mobile USA GPRS as well, can you please help?
Thanks.
hey I have t-mobile usa also but with the PDA2K (BlueAngel) when I was running WM5.0 and now back to 2003se I had no problems connecting to google.com/pda but I do know that their is a registry hack to make it go to the default google.com but I wouldn't advise it, becuase it interfeirs with other web sites.
Also T-Mobile has 2 data plans WAP and Total Internet the wap is limited to wap sites and such but the other is open to all sites, check your settings to make sure you are connecting to GPRS and not WAP.....
The difference is like 20 or 30 a month though
WAP 19.99 or 9.99
GPRS 29.99 and up for MyMail or VPN MyMail
I have the full GPRS (the new name: Total Internet for $30). Now its bundled with the hotspot and they are not longer offering the $20 for GPRS only.
Can you tell me what access point you set in your device? Mine is set to wap.voicestream.com and use no proxy. i noticed some ppl posted before that they proxy instead.
Thanks.
your connection is incorrect if you notice it is set to wap. even though you have the total internet that is only connecting you to the wap
your access point should be
internet2.voicestream.com or
internet3.voicestream.com
I used 3 on WM5 and it was fine I also use 3 on wm2003se
negative. I could connect to internet2.voicestream.com but not internet3.voicestream.com
internet2.voicestream.com gives me exactly same result.
I can connect to any websites but not google.com with both wap.voicestream.com as well as internet2.voicestream.com
very strange. anybody in Texas particularly has same issue?
I'm out of Massachusetts, but was in Dallas a few days ago and had no problem connecting to Google. I use internet2.voicestream.com
This issue has been driving me nuts for 6 months. I've been trying to nail down the problem, I'm wondering if it's a regional setting with T-mobile's servers or incorrect account set ups. Some people with other Universals and Wizards in other area's claim they do not have this problem.
Here's a general thread on Ho-fo that's been getting some hits, when I posted about it here on XDA forums there wasn't much response.
http://www.howardforums.com/showthread.php?t=605044
I actually have a couple friends how work for T-mob that thought the problem was with my JasJar until they got ahold of the MDA and discovered the exact same problem.
I've emailed google, just got a response saying they would forward the concern to their tech's. Please share any info or response you get so we can try to get this resolved!!
I've actually had the same problem and I'm on Cincinnati Bell (which is also Cingular & AT&T). I used to be able to connect with no problem on my PDA2k but with the Universal I can't connect. Actually, I've been able to hit the www.google.com/pda site and type in a search but then it just sits & spins forever.
I have the same problem with my MDA from T-mobile. It only happens sometimes. It always connect to google and m.gmail when using wi-fi, but is very hit or miss when connected over GPRS.
Thats the least of my problems however, as I am constantly getting dropped from the GPRS data network even with full coverage, and I'm in the NYC area. I have alerted T-mobile to both problems and am considering turning in my device since i still have a week to do so not because of the device but because of the connection issues with the network.
This has been a bit of a nightmare when it comes to email, because I came from using a blackberry where all my accounts were instantly pushed, to this now when sometime i get email, sometimes not, my Gmail doesnt work properly, and it can take a half an hour for the email to finally reach me.
No problems here
I have no problems connecting to Google.com from my Blue Angel, or from my friend's Wizard. I'm still waiting for my Universal.
I don't have Total Internet Plan, though. I just have the T-Zones hack: In Settings/Connections/Connections, go to "Edit my proxy server" and select "Advanced". HTTP server should be set to 216.155.165.50:8080. Any other HTTP settings should be cleared.
I've noticed in the past two days, however, that Google seems to have changed what it considers a "mobile device", based on the client's User-Agent string. It goes to www.google.com/xhtml if it detects a mobile device. Previously it went to www.google.com/pda , but for a smaller number of devices. Google's "mobile" page has fewer links on it, and is not as useful as the main page.
I use NetFront 3.2, which allows me to change the User-Agent string to make it look like a desktop browser. Today I changed it to:
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; en) Opera 8.51
I also changed the language/platform to en/x86.
This seems to make Google go back to the normal page.
But no connectivity problems are happening with GPRS. I can search Google, browse results, search newsgroups, search News, etc.
There was an T-mobile outage reported in California last week (search HowardForums). Perhaps this is related (routing issues?).
PS: It seems to depend on the User-Agent, whether www.google.com/pda or www.google.com/xhtml is used. If I run Pocket Internet Explorer, it still goes to /pda (searches work fine). If I run NetFront with factory settings, it goes to /xhtml. If I run Opera, or change Netfront as above, then it goes to the Google main page. In no cases does it have problems connecting. Response is a little faster on the main page, though, which would seem to indicate that Google Mobile does something which is slower.
[rant]
Google saying that they "don't support T-Mobile devices with Google Mobile" is like saying "best viewed with xxx browser". The phone provider should have no effect on the usability. Nor should Google have to go out of their way to provide a different experience for Mobile users, or to second-guess their needs based on a User-Agent string -- anyone with any browser should be able to use Google, and nothing special should be done for mobile.
I say disable Google Mobile, by changing the User-Agent.
[/rant]
I have a T-Mobile MDA with the Total Internet plan and Google works fine for me.
Thanks for feedback folks. This isn't a new issue, I've had this problem for 6 months. I currently have my user agent set to IE 5.5/NT so that I can access my bank web page, I've tried several combinations of user-agent settings with no luck, can you explain the exact changes I'd need to make to try your current setting?
Also, I'm hoping that when Netfront releases a WM5 compatible version I can run through a proxy server (which I've also heard solves the problem).
This is with Blue Angel (SX66), WM2003, T-Mobile T-Zones proxy, NetFront 3.2, so your mileage may vary. I will be getting an O2 Exec any day now.
Tools/Browser Setting/Misc/User Agent/Edit
Title: (anything you want to call it)
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; en) Opera 8.51
appName: (blank)
appVersion: (blank)
appCodeName: (blank)
language/platform: en / x86
Tools/Browser Setting/Network/Proxy (T-Zones only, not Total Internet)
Use Proxy: (checked)
Proxy (hostort) 216.155.165.50:8080
Note that NetFront 3.3 is coming out soon. I'm sure it will support WM5.0, but right now Access says "(* Its verification is not completed.)"
Have you tried Opera? It works with T-Zones proxy, at least in WM2003, if you set the proxy in the GPRS Connection Settings.
It might be worth trying the T-Zones hack. Go to My T-Mobile, log in, and then go to this T-Zones page (if that does not work, go to "Plan&Services, Learn About Services, Communication, T-Zones"). Add T-Zones (aka T-MobileWeb) to your plan. Then you should be able to use the proxy as described above. You can remove it later if you don't want to pay the $6/month extra. Some people have even reported being able to add it and remove it immediately, but keep the services.
I tested to connect to the internet via T-Mobile GPRS with my universal as a USB modem hooked up to my laptop.
And it gives a totally different behaviour compared when used directly from the Universal (with pocket IE and Mail application).
Besides a decent speed, I could browse to google, perform search etc, everything seems to work perfectly (from my laptop, Universal as a USB modem). When I browse the same thing again from the Universal, same problem occured again, never get any search result back from google, and GMail will stuck in the step "Sending and Receiving..." which will go forever until it times out.
I also tested with my Wallaby the same thing to make sure its not the device problem, and it turned out the same problem exists also.
I really could not pin point where the problem is. Please help to think, folks. Its not the device problem? Is it T-Mobile GPRS network problem? Or what?
Are there packet sniffers for PPC? Something like tcpdump, traceroute, ping? That would be my next step. See where it's hung up.
There are some PPC tools for that stuff, I played with an app called TCPTune (I think) but couldn't accomplish anything, I'm totally ignorant of the network stuff.
Re: No problems here
leek said:
In Settings/Connections/Connections, go to "Edit my proxy server" and select "Advanced". HTTP server should be set to 216.155.165.50:8080. Any other HTTP settings should be cleared.
Click to expand...
Click to collapse
Holly crap I made this change (still with full Tmob internet plan) and a few registry edits based on your Netfront settings (probably butchered my registry) and manually forced a connection via my WAP settings and THEN LOADED GOOGLE OVER GPRS!! FULL HTML GOOGLE, NEWS GMAIL, IMAGES, ON MY JASJAR VIA GPRS OMG!! I'm really feeling very strong emotional feelings of like towards you right now Leek! :lol:
I'm having some trouble with google local not returning results (starts to load a page with a text box and then stops), not sure why but I suspect it's a problem with my hacked up user agent registry settings.
So, here's my question - I really don't mind paying the full $20 for regular GPRS (and wouldn't want to worry about full access via the $4.99 tzones going away), how do I either make this work using my regular GPRS settings (so I don't have to use an alternate connection) or how do I get the WAP settings to work as my primary settings for all programs? I was able to update my feeds and load images over this WAP settings just fine, but when I tried to check my email or load Agile messenger it tried to load my regular GPRS settings.
In order to figure out exactly which change made this work I went back and reset my PPC to a backup from last night. The only registry edits I have now are my old ones that made PIE show the version as "MSIE 5.5" & the platform as "Windows NT 5.0". Other than the changes below, I'm using the T-mobile CAB settings from i-mate.
I went into settings > connections > and below My Work Network I went to Manage existing settings and then clicked on the Proxy Settings Tab. The two check boxes were already checked but the proxy server was blank so I entered the 216.155.165.50 and then click on advanced. and it then showed that server under Type HTTP but the port was 80 not 8080, I then clicked on the HTTP server and edited the port to 8080 and then hit ok. I left all the other servers that were listed as is.
From the main Connections > Settings screen I then clicked on manage existing connections, it brought up the T-mobile WAP connection and then I click-held on that and selected connect. I then loaded PIE, navigated to Google and grinned as it loaded everything.
Under this connection type most other web pages I've been trying work fine, although some (like howard forums and search.yahoo.com) don't work. *edit hofo might be down right now*
The problem I was having initally with Google local (via web, haven't tried the local java app) is resolved and it now loads fine, as I suspected it must have been my hacked up user agent registry settings. I'm now also able to check and send POP email with this WAP connection, Agile Messenger connects to the servers.
Big thanks to leek for posting this fix here, now how can I make this my default connection and should I try to downsize my account to just the $5 tzones account?
found how to make it the default connection method (connections > settings > advanced > select networks > and then set the top drop down to "my work network".
Leek, buddy, I owe you a case of beer... This had been driving me nuts for 6 months, you solved it!!!
hi galt and leek,
I'm so excited to read that you guys succesfully solved this.
i could not try it out anymore, I changed my T-Mobile plan yesterday, I removed my total internet plan as I don't want to pay $30 per month without even able to access my primary email account: Gmail and google around.
SO, can you give summary again how to make this works?
I assume no extra application to install beside all standard application built in WM5.
Pls clarify:
1. Get T-MobileWeb /t-zones plan ($5.99)
2. set the proxy setting for HTTP with the port 8080 and left others empty (including the SOCKS, WAP)
3. Use the APN: wap.voicestream.com
Do I miss anything? Any reqistry setting I have to make?
That's it? And you can have full access to the internet? Can you clarify if Gmail is working via POP3?
I tried the proxy setting when I still had my total Internet plan but it did not work out. :`(
Ok so i just got the us cingular media max bundle which has unlimited data/media net..
So i can get online.. but my outlook always gives me an error when trying to acces my pop3 email.
When i click on send/receive i get the following message
Cannot connect with current connection settings.
Shouldnt it attempt to connect to cingular gprs like the same way internet explorer does automatically?
Help please
Follow this path on your device:
START>SETTINGS>CONNECTIONS>CONNECTIONS>ADVANCED>Select Networks
Your stock rom may be different from mine, but I have "My ISP" listed first, and then 'My Work Network' second. You may want 'MEdia Net' first, and 'My work Network' or 'My ISP' second. Depends on which rom you have... I have the latest Summiter rom... so that's why mine will be different.
thanks for replying
I currently have both set to media net
you should have the top setting as my isp the only difference between my isp and media net is media net has a proxy server set on it which allows you to view the http://home page which is your programmed homepage as you see on a standard phone through wap but the my isp doesn't have the proxy setting allowing you to go to standard webpages instead of wap pages you should have my isp on the top box and my work network on the bottom box
cybiker123 said:
you should have the top setting as my isp the only difference between my isp and media net is media net has a proxy server set on it which allows you to view the http://home page which is your programmed homepage as you see on a standard phone through wap but the my isp doesn't have the proxy setting allowing you to go to standard webpages instead of wap pages you should have my isp on the top box and my work network on the bottom box
Click to expand...
Click to collapse
worked... thanks allot
I am curious what settings other Cingular users have to get the max speed on their data connections.
I have openDNS, which has helped tremendously, but as I see it there are 4 options
My ISP with wap.cingular
My ISP with isp.cingular
MEdiaNet with wap.cingular
Anyone seen any particularly high numbers with any one in particular?
dcdivenut said:
I am curious what settings other Cingular users have to get the max speed on their data connections.
I have openDNS, which has helped tremendously, but as I see it there are 4 options
My ISP with wap.cingular
My ISP with isp.cingular
MEdiaNet with wap.cingular
Anyone seen any particularly high numbers with any one in particular?
Click to expand...
Click to collapse
what do u mean you have openDNS (WHAT IS THIS WHERE DO I GET AND WHAT DOES THIS DO?)
and does your wizard access the internet all by itself like when its just sitting there and in standby??? not go online with ie but the arrows start moving where the edge icon is.
and i don't have any today screen plugins that access the web
Google it! openDNS is website offering a free alternative DSN.. go there and read.
insanenyc said:
what do u mean you have openDNS (WHAT IS THIS WHERE DO I GET AND WHAT DOES THIS DO?)
and does your wizard access the internet all by itself like when its just sitting there and in standby??? not go online with ie but the arrows start moving where the edge icon is.
and i don't have any today screen plugins that access the web
Click to expand...
Click to collapse
Go to Opendns.com. They have very specific instructions on what to do and what it is. This should give you a nice speed bump immediately since for some reason the DNS servers that Cingular uses are pretty slow. I am assuming you have Cingular here, if not, your mileage may vary.
I also don't have today screen plugins that access the web but I do use direct push with my exchange server so my connection is always active.
thanks dcdivenut i did have my email refreshing i just forgot cause it wasent working
i thought my phone was tapped
and thanks for the info about the speed increase
for anyone else who wants to do this
http://opendns.com/start/windows_mobile5.php
I've now had my Trinity for a week and I love it. The GPS and TOM TOM are great. I bought a car mount from Mobile Planet (Expansys) and it works better than the Magellan I was using. The phone functions work generally well, although not as crisp as my Cingular 8525.
I set up the MediaNet connections manually using the settings from the AT&T web-site, and it seems to work well.
There are cab files for all of the Cingular settings that are posted on the XDA Hermes/TyTn list, but I'm not sure if there are any settings in that cab that will improve my Trinity's connectivity. I'm also concerened that I may in some way disable the Trinity with this cab file.
Any Comments?
Ron
I'm in the market for my 2nd Trinity. Where did you get it and what did you pay? Some resellers still have old stock with the old ROM.
As far as your settings go, I saw little or no difference with the cingular settings in my area. There are a couple of options you have including DNS servers and access point. I've had good luck with the folowing:
cellular line GPRS
access point - wap.cingular
user name [email protected]
pw CINGULAR1
no domain
Advanced server settings
DNS 208.67.222.222
ALT 208.67.220.220
Others may have a different experience. I never installed the cab.
Baxter said:
I'm in the market for my 2nd Trinity. Where did you get it and what did you pay? Some resellers still have old stock with the old ROM.
As far as your settings go, I saw little or no difference with the cingular settings in my area. There are a couple of options you have including DNS servers and access point. I've had good luck with the folowing:
cellular line GPRS
access point - wap.cingular
user name [email protected]
pw CINGULAR1
no domain
Advanced server settings
DNS 208.67.222.222
ALT 208.67.220.220
Others may have a different experience. I never installed the cab.
Click to expand...
Click to collapse
I got my Trinity from Phone Source USA for 593 shipped. Here goes a link to their ebay auction.
http://cgi.ebay.com/Brand-new-HTC-P...ryZ64355QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
Results from quick experiment: San Francisco, USA
HTC Trinity (Latest LVSW.1.0.0.7 rom & Radio.1.41.00.11)
The Cing cabs (from this Forum) used to make settings put adv server config numbers in. Everything else is exactly same as manual setup with auto or configured servers.
Advanced server settings
DNS 208.67.222.222
ALT 208.67.220.220
Phone Band network type set: Auto
GSM/UMTS set: GSM(1900+850)+UMTS(1900+850)
Method: Connections, Advanced, Selected Network, MEdia Net settings or WAP (no proxy) settings, IE defaulted to Windows Live, clicked on url to DSL Reports-Speed Test, 600K used for every test, resulting kbits/sec, re-entered DSL Reports url each test. Between different network settings runs, made change, & soft reset. 2 separate run sets for both network configs & auto/non-auto adv server setup. All numbers kbits/sec.
MEdia Net-AUTO: 804, 889. Avg=847
MEdia Net-Adv settings: 880, 857. Avg=869
WAP-no proxy-AUTO: 634, 618. Avg=626
WAP-no proxy-Adv settings: 632, 705. Avg=669
(For accuracy, each number of the first 2 pairs presented are also averages of 3 separate runs each, with lowest value dropped & 2 used for avg of that run.)
Either method shows MEdia Net as mycingular.net or WAP-non-proxy as myvzw.com, but different ip addresses, for these runs.
Looks like NO STATISTICAL DIFFERENCES in overall results as to the use of Advanced dedicated dns settings.
Also, using the Cingular apps, i.e., MobiTV, Media Net Video, Streaming Video or Music, or other (non-Cingular) Internet Streaming Video & Audio sites, AUTO server-assigned settings worked almost always.
When switching to Adv dedicated settings instead, sometimes a change to AUTO-server assigned would be necessary to get the Video or Audio to run correctly.
Similar results obtained with HTC Tytn.
The only diff I saw with DNS is the time it takes to locate and open web pages. Much faster with the DNS settings I listed above for all of my devices. It has been a year or so since I have changed anything. Results may not be the same now.
How did you put in these settings? I went to Settings --> Connections --> GPRS Setting, but it only has 2 radio buttons: "PAP authentication" and "CHAP authentication".
Baxter said:
I'm in the market for my 2nd Trinity. Where did you get it and what did you pay? Some resellers still have old stock with the old ROM.
As far as your settings go, I saw little or no difference with the cingular settings in my area. There are a couple of options you have including DNS servers and access point. I've had good luck with the folowing:
cellular line GPRS
access point - wap.cingular
user name [email protected]
pw CINGULAR1
no domain
Advanced server settings
DNS 208.67.222.222
ALT 208.67.220.220
Others may have a different experience. I never installed the cab.
Click to expand...
Click to collapse
Create a new connection with those settings.
I am using the .cab 'Cingular WAP MediaNet MMS Settingsv2' on my Trinity and I am always getting nice 3G speeds (Since I am in UMTS or HSDPA areas 95% of my day).
If I go to Settings --> Connections --> Tasks, I only see
"Add a new model connection"
"Add a new VPN server connection"
....
I have tried all of those options, but don't see to be able to create a connection described by you. Can you help? Thanks.
Baxter said:
Create a new connection with those settings.
Click to expand...
Click to collapse
nbc17 said:
If I go to Settings --> Connections --> Tasks, I only see
"Add a new model connection"
"Add a new VPN server connection"
....
I have tried all of those options, but don't see to be able to create a connection described by you. Can you help? Thanks.
Click to expand...
Click to collapse
You said: "How did you put in these settings? I went to Settings --> Connections --> GPRS Setting, but it only has 2 radio buttons: "PAP authentication" and "CHAP authentication"."
For GPRS, choose CHAP. Then return to Connections, to continue dialog.
Go to Settings/Connections/Connections:
There you should see: 2 main Headings: Media Net & My Work Network
Also, you have the Advanced tab at bottom, Click on that:
Click on Select networks
Choose on top dialog, My Isp for setting up Data connection OR media Net for setting up proxy connection.
OR, an easy way is:
The file commented on in previous post by maevro, is the easiest way. Do a search on forum, you'll find it easily. Install the cab. Search for cab: Cingular WAP MediaNet MMS Settingsv2
Just create a new modem connection.
Thank you guys, I appreciate it. I am able to get it to work now. How come mine says I connect to EDGE, but not 3G? Again, thank you.
Wow, why go through all of this? Download this .cab and run it & it will set up all the AT&T/Cingular settings...I have said this a while back in this thread....
I'm trying to change the t-mobile proxy settings in the connections settings because it keeps crashing the opera browser when i visit https secured websites, messenger and so on.
I unchecked the box next to "This network uses a proxy server to connect to the internet". But i noticed it doesnt change it and when i go back to the proxy settings, i find its still checked. Has anyone else experienced this? Is this a bug or is there some kinda lock preventing it from being changed? and how do i change it?
ideas? tips? pls?
you on t-mobile usa? bc i have those settings
Tmo USA has been switching its EDGE networks over to a new server. You can now point the modem to epc.tmobile.com (not the old wap.voicestream.com) and no longer need to use any proxy.
However WinMo is a bit flaky in how it configures multiple connections, especially with how it resets the proxy settings. From Start > Settings > Connections Tab > Connections > Advanced > Select Networks, you should set both Internet and Private Network to your Tmobile connection. After you do that, you will be able to change the proxy settings.
WinMo will still switch over to WiFi if it's available (or if you manually disconnect EDGE), but this will get you connected to Tmo's new proxy-less epc.tmobile.com server and should enable https as well as other non-port-80 services.
Of course you will need to soft-reset to activate the new settings.
wait so if i used that epc. server as opposed to the wap., would i see any difference in connection speed? just curious
nevermind... i think it works the same. but atleast i don't have to deal with all the proxy crap
figurine said:
you on t-mobile usa? bc i have those settings
Click to expand...
Click to collapse
i'm on t-mobile uk.. still having no luck. I'm looking to change the proxy settings because it keeps crashing Opera and ie when visiting secure sites.. messenger doesnt connect either.
Oh, well I can't help with specific Tmo UK settings. But setting both connections to your Tmo connection should still allow you to modify the proxy settings.
But as for the US' epc.tmobile.com server, the speed should be marginally faster (not a lot, it's still EDGE of course); still it will depend on your location/coverage. The biggest improvement is that all sorts of non-port-80 services (https, ssh, chat, remote desktop, etc) now work. Bottom line, it's certainly not worse than the old wap server.