Device reliabilty / reboots - Touch HD General

Hi,
For the people who have received their HD (mine is on preorder at the mo.), how are you finding the reliability of the phone. My Hemres and Kaiser left a lot to be desired needing a soft reset every day or so to keep them working properly.
Strange things start to happen to them after a few days, for example notifications for email and incoming calls would stop working, the clock on the today screen would stop displaying all the digits. Oh yeah, same thing happened after a hard reset and different firmware versions.
Thanks,
Mike.

I have the HTC Touch HD a few day's now and i only need it to soft reset because Windows Live (Messenger) was f*cking around and could not stop it.

I'm sure this would relate to what ROM you're using. The stock ones have always been problematic. But build the right custom one and you should only need a restart once a month or less.

no need of reboots after many days of trials. The red button is the only one i didn't try yet!

Do you guys know how to hard-reset this device manually...I mean using the buttons..?
Hard-Reset using Windows OS option I know...but how to hard-reset this device manually?

Nara: There's a button next to the MicroSD slot for resetting, I guess that'll do.
According to HTC's site the following procedure is also for full reset:
Code:
How do I perform a hard reset?
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
3. Release the VOLUME UP and VOLUME DOWN buttons, press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
On Topic, I've had mine since last monday, and haven't had to soft or hard reset it even once.
Only soft reset I had to do was on purpouse to apply some tweaks.

it is not noticeable if one leaves windows xp/vista on for a a day+ that it becomes sluggish? well, windows in general need to be reset once a day to work properly ie..win xp/vista, so the same routine is especially applicable to windows mobile.

Blackstone SIM card?
Does it take a SIM card. Obviously I live in the US & have AT&T. I can't find any information anywhere that says it does or doesn't take one. & do I want the VAT? Don't know what that is but it definitely costs more money.

JanSchotsmans said:
Nara: There's a button next to the MicroSD slot for resetting, I guess that'll do.
According to HTC's site the following procedure is also for full reset:
Code:
How do I perform a hard reset?
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
3. Release the VOLUME UP and VOLUME DOWN buttons, press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
On Topic, I've had mine since last monday, and haven't had to soft or hard reset it even once.
Only soft reset I had to do was on purpouse to apply some tweaks.
Click to expand...
Click to collapse
THANKS MAN!

JanSchotsmans said:
Nara: There's a button next to the MicroSD slot for resetting, I guess that'll do.
According to HTC's site the following procedure is also for full reset:
Code:
How do I perform a hard reset?
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
3. Release the VOLUME UP and VOLUME DOWN buttons, press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
On Topic, I've had mine since last monday, and haven't had to soft or hard reset it even once.
Only soft reset I had to do was on purpouse to apply some tweaks.
Click to expand...
Click to collapse
Thank you so much

Hi!
My only problem is the screen with the clock, has changed and now has a silhouette of the woman you would use for a blank contact, and the clock has changed to a small clock with thin numbers.
Changing things in settings, today, doe not help.
I will do a soft reset in a few minutes.
Ofiaich

Related

Can't get my K-Jam to hard reset

Hi everybody,
I just can't seem to reset my K-Jam. I tried it a dozen times but it still is a soft reset. Ok before everybody get's angry: I know how to hard reset (hold the two side top buttons and press the reset button). I tried it in different timings like first holding down the two side top buttons then pressing the resetbutton and holding it for almost a minute. Or first pressing and holding the reset button and then the two buttons but it is always a soft reset.
I guess it is a soft reset because I don't get the calibrate screen thing.
Any tips here because I want to get rid of the slowdowns from the virusprogram....?
Wouter
Hi,
I had the same problem. Theres a facility in settings called 'Clear Storage'
start>settings>system>'Clear Storage'
this actually does a hard re-set.
Thanks Webster,
I didn't think of that one! That did the trick!
Wouter
Hold down the Comm Button and Voice Button continuously while tapping the reset hole.
As long as you keep holding down the two buttons, the screen will go black and soon prompt you to hit Send to hard-reset (wipe the unit), or any other key to continue with a soft-reset (reboot).
Thanks Beyondthetech,
I'll try that next time when I need it :wink: .
Great blog you have! Has been very useful in making up my mind.
I'll install TT 5 later now I know how it can be done. :lol:
Wouter
Just a small update
Just to let you guys now. I finally found out the proper way to hardreset.
The trick is not to let go of the Communications and Voice Command button until you have stopped pressing the soft reset hole. Just wait with releasing the two buttons until there is a message on the screen asking you to press the Sent key to hard reset.
Another funny thing is that you can restore a backup (made with Sunny Backup) on another K-Jam device. It still runs. This came in handy because I exchanged mine for another because of some hardware problems.
Wouter
Which one is the "Sent key".
the telephone "call" key (green handset) (left side)

My Herald won't Hard Reset!

Help guys,
I've read the manual, but i am unable to HARD RESET my HTC Herald, I always SOFT RESET the phone because I have software applications problems - but I want to do a full hard reset, hoping it fixes the phone - (the SOFT RESET doesnt work).
I know you're supposed to hold the reset button down with your stylus after holding the two soft keys, but the moment I touch the Reset button with my stylus it immediatly soft resets...
Any ways to get around this?
you should be pressing the reset button WHILE holding the two soft keys. Make sure you keep holding them. The hard reset confirmation screen won't appear until you release them though
fzzyrn said:
you should be pressing the reset button WHILE holding the two soft keys. Make sure you keep holding them. The hard reset confirmation screen won't appear until you release them though
Click to expand...
Click to collapse
witch keys are the soft keys
On my Herald one only needs to press the two soft-keys, NOT the reset button on start up. In conclusion, 1. turn off device 2. turn on device and directly press the two soft-keys. By doing this at least I get some text on the screen and that I should press send to do a hard reset.

How to hard reset xperia

theguvnor11 said:
About hard reset.
1. turn off the phone
2. Hold both right and left buttons (the ones right under the screen, dont know the name)
3. press power button, while still holding the others
Click to expand...
Click to collapse
maybe it's usefull for someone, dont' let it starving in tomtom compatibility thread
Weirdest combo ever
left and right button and soft restart = hard restart
thank for the advice, really easy way to reset if i remember to my blueangel
it works...
guap said:
maybe it's usefull for someone, dont' let it starving in tomtom compatibility thread
Click to expand...
Click to collapse
thanks... i just followed your instruction.. and i have my xperia phone reset...
ive been trying to input the simple password key, which obviously i forgot since last night...and now i am back on line... thnks
Can not hard reset my device.
Guys, I've tried both methods,
Turn phone off, press left key, right key and power button, all at the same time..
and also have tried
Turn the phone off, press left and right key and using stylus to press reset button..
Tried both so many times, but just can not hard reset my device. Any ideas where I may be going wrong?
Hard Reset
Yes, i have same problem,i can t make hard reset.If i try i have only white dispay with blue sign .....pres R on keyboard for reset or press X for cancel....But i don t see any keyboard and if i try press any button nothing happen.For way go out from this situation i take out battery.Later i put back this battery turn onn and everythink return to normal. Out of reset.
I have the same problem. After two hard resets I can't hard reset. Problem is the phone restarts after entering PIN. I even tried an othen SIM card or no card at all but nothing happened. When I try to hard reset with the stylus it does absolutely nothing. If I try with the power button it doesn't hard reset, it starts normally. Any suggestions? Please help me, I've got the phone for just about 30 hours.
danny1975 said:
Yes, i have same problem,i can t make hard reset.If i try i have only white dispay with blue sign .....pres R on keyboard for reset or press X for cancel....But i don t see any keyboard and if i try press any button nothing happen.For way go out from this situation i take out battery.Later i put back this battery turn onn and everythink return to normal. Out of reset.
Click to expand...
Click to collapse
That's entirely right. If at the point that you get the display making you choose between reset or cancel, slide out your keyboard and press the given keys Should work just fine, have done it myself several times.
Hard reset
Thank you,perfect work.
arnisv said:
left and right button and soft restart = hard restart
Click to expand...
Click to collapse
Thanks
stZ said:
Thanks
Click to expand...
Click to collapse
That also didnt work for me..
Ive tried:
- left&right + power button
- left&rigt + soft reset (power + volume button)
- left&right + stylus in back
Ive never got a hard reset, what am i doing wrong?
I just use the Clear Storage option in settings! Am I missing something?!
Both methods dont work..... TRY THIS ONE
FalkenX said:
That also didnt work for me..
Ive tried:
- left&right + power button
- left&rigt + soft reset (power + volume button)
- left&right + stylus in back
Ive never got a hard reset, what am i doing wrong?
Click to expand...
Click to collapse
I had same problem with hard reset. I used all the ways to reset mentioned in this post but nothing helped me untill i tried a bit different way, you can also try this may be it solve your problem.
Step by step
1. switch off your phone.
2. enter in bootloader by press and hold volume down key then press and hold power on button keep holding both untill four colour bootloader screen shows up. (release power on and volume down)
3. press and hold both left and right silver keys at front while holding them press and hold hardreset button located under battery cover untill white screen with warning shows up.
4. open keyboard and press "R"
5. Follow instruction on screen.
Its Done. Hope this will help you
saved by malik80
dude thank a lot, i was getting upset, mad and scared, dunno why it got stuck at the green windows mobile screen, not going further.
that was hard to perform lol, hard-reset the "hard way" al by myself.
I have also experienced problems hard resetting the device and have resorted to Start>Settings>Clear Storage and it seems to have the same effect, no?
malik80 said:
I had same problem with hard reset. I used all the ways to reset mentioned in this post but nothing helped me untill i tried a bit different way, you can also try this may be it solve your problem.
Step by step
1. switch off your phone.
2. enter in bootloader by press and hold volume down key then press and hold power on button keep holding both untill four colour bootloader screen shows up. (release power on and volume down)
3. press and hold both left and right silver keys at front while holding them press and hold hardreset button located under battery cover untill white screen with warning shows up.
4. open keyboard and press "R"
5. Follow instruction on screen.
Its Done. Hope this will help you
Click to expand...
Click to collapse
thanks, this works!
yeah.. clear storage is the same right??? hardreset ya?
can someone take a video on this 'hardreset'
i think this could be very helpful
thanks.
just hard reset my xperia after trying so many times like the others out there.
just wanna add additional info, you have to keep on pressing and holding the 3 keys (2 front keys and the reset button) until you get the blue screen.
if you press then simultaneously for just a few sec w/o waiting for the blue screen, you'll just soft reset your unit.

Hard Reset on HD

Hello
Does anyone know how to do a Hard Reset on HD?
Regards
Hold both volume buttons and press and release the power button I think!
Hi, most HTC using this step
press and hold : 1 Call-key , hangup-key, and power-key
2 then then click yes need hold power
3 black screen, press power again will as for hard reset
hope that help
Oh and phone has to be off to.
page 278 in the manual
To perform a hard reset
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel.
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Ladies and Gents,
Now that I have been playing with mine for the best part of 24hrs :-D I can confirm that the best way to do a hard reset is to not bother with the holding down of the volume keys and quickly hitting the on / off button - this didn't work for me ONCE!!
It is however possible if you select the CLEAR STORAGE option in the settings menu and key in 1234.
Works perfectly.
Good luck, and enjoy your HD
MobileMerlin
Hi,
I need to wipe my HD - it's going back and I'm getting a replacement (original has dead pixels).
Does the Clear Storage actually clear everything like a hard reset?
Also - does this wipe the SD card?
hard reset will not wipe your storage card. It will however wipe your device storage.
Clear storage will do exactly the same thing as a hard reset. It sends your device back to the time it came out of the box for the 1st time.
It leaves your mem card alone.
Cool - thanks for the prompt replies!
I suppose another solution would be to remove the SD card before wiping!
Hope the replacement is ok -then I can start putting my apps back!
Here a Youtube Video how it works:
http://de.youtube.com/watch?v=Eqg8XFJyHBY
Hard Reset:
Power on the Device
Remove Accu Cover
Hold Volume Up and Volume Down Buttons
press the Reset Button on the Back of teh Device for 3-5 Seconds (where the Micro-Sd Card is)
following the text on the screen
kerni said:
Here a Youtube Video how it works:
http://de.youtube.com/watch?v=Eqg8XFJyHBY
Hard Reset:
Power on the Device
Remove Accu Cover
Hold Volume Up and Volume Down Buttons
press the Reset Button on the Back of teh Device for 3-5 Seconds (where the Micro-Sd Card is)
following the text on the screen
Click to expand...
Click to collapse
Thanks Mate I have just tried it and It works perfectly. Although you have to be slight quick because the actual volume button are on the cover. You know what I mean.
EDIT: You can just turn off the phone press the volup and voldown button and press the power button it will go for hard reset. No need for opening back cover.
sumitescp said:
thanks mate i have just tried it and it works perfectly. Although you have to be slight quick because the actual volume button are on the cover. You know what i mean.
Edit: You can just turn off the phone press the volup and voldown button and press the power button it will go for hard reset. No need for opening back cover.
Click to expand...
Click to collapse
solution work
good
thx
Thanks!!!!very useful......
Thanks kerni
It's work.
thanks for hard reset
so, if clear storage is the same as hard reset, why do people still bother with the hard way of hard reset?
dan138zig said:
so, if clear storage is the same as hard reset, why do people still bother with the hard way of hard reset?
Click to expand...
Click to collapse
Clear Storage requies Windows Mobile to be running.
Hard reset provides the same function at a hardware level - i.e. you don't need Windows running...
Please Help ?? Someone ?? I did the Volume up+volume down+power button and it displays the colors and it just stays there,it says only htc blackstone led etc... message but doesn`t go any further to the deleting thing. Anyone can help me ?? What`s wrong with it ? Thanks a lot !!
djspoti said:
Please Help ?? Someone ?? I did the Volume up+volume down+power button and it displays the colors and it just stays there,it says only htc blackstone led etc... message but doesn`t go any further to the deleting thing. Anyone can help me ?? What`s wrong with it ? Thanks a lot !!
Click to expand...
Click to collapse
If your phone does not reboot even after a hard reset I would try flashing a different rom. Would start by restoring stock rom first then using Dummies Guide top flash custom rom

How to start it up?

My phone is´nt starting up!
Is there any bottuns to press to start it in recovery mode or something?
Tried to start it with vol down but nothing happens?
Plz help!
I hope this post is not serious.
Gellenole said:
I hope this post is not serious.
Click to expand...
Click to collapse
My english is really bad but i give it onte more try.
I know how to start it up with the power button. But now after 2 months it´s dead. Nothings happends when i´m pressing power button or vol down + power button.
So why is´nt this serious?
Never used it, but mabe
Leo HD2 UserManual
296 Chapter 14 Managing Your Phone
To perform a hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
You will then see this message on the screen.
This operation will delete all your personal data, and reset all settings to manufacturer default.
Press VolUp to restore manufacturer default, or press other keys to cancel.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Tomen said:
Never used it, but mabe
Leo HD2 UserManual
296 Chapter 14 Managing Your Phone
To perform a hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
You will then see this message on the screen.
This operation will delete all your personal data, and reset all settings to manufacturer default.
Press VolUp to restore manufacturer default, or press other keys to cancel.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Click to expand...
Click to collapse
Tried now but nothing happends
OK, can you make sure that you have got the external battery charger connected and switched on just in case you have a battery problem. Then try switching on or doing a reset (if it doesn't boot but there appears to be power). Just a thought.
how this was happening for you?
Try taking the battery out and then popping it back in before switching it on again. This is a known issue that occurs from time to time. There is no need to perform a hard reset as advised above.
cMMY69 said:
OK, can you make sure that you have got the external battery charger connected and switched on just in case you have a battery problem. Then try switching on or doing a reset (if it doesn't boot but there appears to be power). Just a thought.
Click to expand...
Click to collapse
I´ve had the charger in for 2 hours now but still nothing
jakem said:
Try taking the battery out and then popping it back in before switching it on again. This is a known issue that occurs from time to time. There is no need to perform a hard reset as advised above.
Click to expand...
Click to collapse
Tried this serveral times but no luck..
Could maybe be a battery charger/battery or phone short (amnongst other things). I think it might be a return to supplier or HTC job. A backup battery charger/spare battery might help or it might waste time. Sorry.

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