I have an unlocked Xperia
When I tried to re-flash the firmware through the sonyericsson update, it got stock at 10 %. Removed the cable, removed the battery and now the phone is dead.
It is even not starting not the three color screen - JUST NOTHING
Like a dead peice.
Tried the mtty but it is not recognizing - which is logical as the device is dead.
Any idea ?
Use the warranty.
I guess you are using Vista?????
If so, use a XP driven system and you will be fine again.
Chris
no mate
it was XP
oops. Sorry to hear.
chris
For how long you used before re-flashing?
It was good or dis you noticed something out of the ordinary?
After re-flashing you still have a warranty?
Pinguino1 said:
For how long you used before re-flashing?
It was good or dis you noticed something out of the ordinary?
After re-flashing you still have a warranty?
Click to expand...
Click to collapse
I used for around 3 days.
I was trying a lot of localizing software - that is why I thought reflashing is good to choose one only.
I think that warranty is there - it is all SE update service which spoiled the gadget
mhg2000 said:
I used for around 3 days.
I was trying a lot of localizing software - that is why I thought reflashing is good to choose one only.
I think that warranty is there - it is all SE update service which spoiled the gadget
Click to expand...
Click to collapse
Localizing softwares don't need reflashing, only a soft reset. Did you try a hard reset after the installations?
Hiya mate, try and run the Sony software update again, I doubt you have any luck though.
I had the same problem as you mate, mine stops at 11% no matter how many time I repeat the update (vista 32bit and 64bit)
I called up Sony technical support and apparently there is no replacement firmware, strange I know, Although Sony gives you the option to use the update service there is no update files to flash the firmware,
I was told the only fix for this problem is at Sony, all I can suggest is you send the unit back to your supplier, as they will hold a warranty, usually, for items found faulty within the 1st 30 days thw supplier usually ship out a brand new one rather than getting the unit fixed,
Or alternatively contact Sony support centre
Hope this help you mate, good luck
i think i read somewhere that someone did a hard reset and it worked...so try that...
I am 100% sure this is a vista fault as confirmed by SE, it also happens on XP64 ( occasionally ) your xp must be upto date ( not fully, just not pre sp2 ) - a hard reset will not work as the software has been wiped and partially over written so there is nothing to recover it from. but i assure you if your screen is saying 11% and the handset is saying 10% then it is a very well known fault which is easily rectified by using a xp machin with flash player, and a full battery.
Related
Hello!
So, a brand new MDA Compact, and a weird problem.
Sometimes, when I 'switch it off' via the Power button - it stayes switched off?! :?
Simple as that - the only way to turn it back on is to do a soft-reset... :shock:
The signal LED blinks just like everything is OK...
I tried with 4 different ROM combinations, from 1.06 to 1.13, nothing helped...
Does anybody have an idea what to do with it?
BTW,
which ROM did you find the most fastest, most stable etc.?
Thanx in advance.
Someone must do a sticky or a FAQ topic for this sort of prob that so many people are starting to encounter.
If u do some experiment on ur compact, u can easily see that the device isn't waking up only when is COLD (I believe that there is some heat-sensible contacts inside that prevents unit to power on) this may seems strange, I thought I was the only to had this prob, but I am seeing more and more of this.
Sorry, but unless u want to manually open the whole thing and try to repair for urself, u're better getting it to the nearest repairing center.
If u do so, remember always to install the original ROM, since they can say that is a software manomission problem and will sending u back the device with no warranty (they already did it with me: but I can't believe that I regained the warranty simply putting it the original software and sending it in the same repairing center; before they asked me 275€ for mainboard, now they repaired it for free!!!)
So here is it. I've passed a winter with the unit always in coma. Send it to the repair center, say that it doesn't power on when cold and they will repair it..
Good luck! MocciJ
Someone must do a sticky or a FAQ topic for this sort of prob that so many people are starting to encounter.
If u do some experiment on ur compact, u can easily see that the device isn't waking up only when is COLD (I believe that there is some heat-sensible contacts inside that prevents unit to power on) this may seems strange, I thought I was the only to had this prob, but I am seeing more and more of this.
Sorry, but unless u want to manually open the whole thing and try to repair for urself, u're better getting it to the nearest repairing center.
If u do so, remember always to install the original ROM, since they can say that is a software manomission problem and will sending u back the device with no warranty (they already did it with me: but I can't believe that I regained the warranty simply putting it the original software and sending it in the same repairing center; before they asked me 275€ for mainboard, now they repaired it for free!!!)
So here is it. I've passed a winter with the unit always in coma. Send it to the repair center, say that it doesn't power on when cold and they will repair it..
Good luck! MocciJ
Thanx!
So you say there's no other solution then to take it to the service center?
Damn!
Anybody have an original ROM that came with the Croatian T-Mobile MDA Compact's?
CE ROM in it was 1.06, I am sure of that, but where to find ExtROM that was used here?
As far I know, this is the only possible solve, unless someone decides to open the magician (voiding the warranty) and see what's wrong on it.. For the ROM: u have to install at least a rom with same brand and language of the original; u're better try first at the ftp before searching on the net..
Dear XDA Forum members,
Need you help . I purchased a new Imate JASJAM after few days of using the PPC , i noticed a strange thing happening on my phone. All the application just closes automatically . when i open any apps it just closes within seconds , i am just able to receive calls and no other functions work . I took it to the imate service center couple of times now but after they handed over the phone to me , the problem persists after using the phone for 2 days . It seems very strange to me . Request your help/suggestion and solution to control this problem so that i can use the PPC again without any problems
What did the service center tell you was wrong with it?
And have you tried just doing a system restore?
Hi,
The service center restored my mobile device from WM6 to WM5 as it was not compatible, earlier they thought it was an software issue and then the hard ware was also checked but to no avail. after sometime of working on the ppc , the programs just closes immediately within seconds of opening.
It should run WM6 just fine, they also have a wm6 rom for your device so that should tell you somthing.
sounds like they didnt know what was wrong with it.
Tell them your unhappy with it and you want a replacment, thats if u havent unlocked it>
Or maybe someone else here willl reply with a better solution.
To me though it sounds faulty
Seems your not the only one with issues with this phone
did a quick google search
Well the phone is not under any warranty , checked lots of links in google but never helped . Just hopes somebody comes out with a solution . Already have paid enough for service of the phone at the service center .....pls help
girishkumar.kp said:
Well the phone is not under any warranty , checked lots of links in google but never helped . Just hopes somebody comes out with a solution . Already have paid enough for service of the phone at the service center .....pls help
Click to expand...
Click to collapse
If you got the phone from a legit source it should have had some type of warrenty at one time. And if so was it in for repairs during that period. Just asking cuz thats your proof that the problem was never resolved and they should still provided you with a replacement.I could be wrong but Id look into it more.
anyways hope you get this resolved...Good luck
girishkumar.kp said:
Well the phone is not under any warranty , checked lots of links in google but never helped . Just hopes somebody comes out with a solution . Already have paid enough for service of the phone at the service center .....pls help
Click to expand...
Click to collapse
Ok, real long shot. We have several Jasjams. One of our Jasjams had an issue with a broken OK button (near the scroller). The button just stopped working altogether. Is it possible that yours has lost it's click and it keeps pressing ok, shutting the programs? If that's the case, see if it's possible to reset the function for the broken button in the settings.
Hi there, what ver of WM6 you upgraded to? the ok button theory seems true, but just tell me what WM6 did u use? did u try 1 Version only or you tried many?
if you think this is a OS problem, try upgrading to Schap's 4.22 or TNT.SE, these are the best two versions ever, i am using Schap's on my JASJAM and its just perferct wihtout flaws, try installing it and see what happens with you.
jasjam warranty
if you bought it from a legit place and haven't put any cooked roms on you should be able to get it replaced if it goes bung in the first month. the store should replace with no questions asked if there is a problem that they cant resolve..... imate also has a years warranty on new phones so you should be able to send to them and be fixed AT NO COST TO YOU (excluding postage).
suggest taking back and if they say theres no problem test b4 taking out of the shop. all the help i can give, Cheers.
Hi Guys, i have a strange Problem since a couple of days.
The touch HD turns itself off after some minutes. I have to take out the battery and put it back in, otherwise it will not turn on...
i have:
- deactivated automatic shut down in power settings
- deactivated today timeout
- tried hardreset
- tried another rom (currently dutties final)
no success :-(
i have absolutlely no clue what could cause this and how i can fix it...
help is highly appreciated.
hello there , actually maby its a virus or there is problem in SPL
Try to install again the SPL modified and tell me
best regards
ms4cah
unlikely it has anything to do with SPL. it was fine for months, i had not flashed or installed anything.
it seams dead now by the way. i cannot turn it on again.
i also tried a new battery. it doesnt even charge, no light at the power button. nothing.
Surrido said:
unlikely it has anything to do with SPL. it was fine for months, i had not flashed or installed anything.
it seams dead now by the way. i cannot turn it on again.
i also tried a new battery. it doesnt even charge, no light at the power button. nothing.
Click to expand...
Click to collapse
Sounds like a warranty claim
I am getting the same problem!! is there anything i can do to fix this? anyone figured out the reason?
I had this sort of problem.
The HD would hang, then switch off, then to get back on I had to remove the battery for a while. Sometimes it worked after a minute, other times I had to leave the battery disconnected for longer.
So I performed a hard reset and it switched itself off during boot (after successfully resetting).
Battery out for a while.
H/R once more. Again crashed during boot but not at the same point as previous.
Tried a different battery with a full charge - same result.
Tried to re-flash a "very popular" custom ROM with USPL. Got to 1% and error. This was because the HD had crashed..
Tried to flash the official HTC ROM and it got to 15% and error. HD crash.
So I have contacted HTC and they are sending a courier to collect it so they can take a look with a view to repairing it.
The last ROM I successfully loaded about 2 weeks prior to the start of my problems was a custom win mo 6.5 rom. As I couldn’t get it to a stable state - I couldn’t flash the official HTC ROM.
I’ve convinced myself it’s a hardware fault rather than any software damage..
Although I fear I’ll be in for some bad news.
mine too
Hi,
I have the same problem.
Mine was doing hard reset and after a day or two the same problem.
Now I cannot turn it on.
I will send it to htc...
Crossing my fingers.
I had the same problem with mine...
While turned on, it automaticly tryed to turn of, as if something was pressing the on/off buttom. Everytime that message for turning it off poped up and I just couldn't control the on/off button anymore.
I tryed everything and nothing worked. It really seemed a hardware and warranty claim issue. However, since I bought it abroad and it does not have warranty here in Brazil, I just decided to sell it (obviously warning the buyer about the issue) and to buy another one (which is working as a charm).
It is a hardware issue, for sure...
So my HD has been away at HTC for nearly a week, and im currently tracking its return journey, due to land back here at some point this morning.
I have had no contact from HTC so its going to be a suprise as to whether anything has been repaired.
My hope was they couldn't turn it on at all - thus replacing the bits n bobs inside, replacing the main board containing my 6.5 ROM.
So for now im hoping "no news will be good news", but I will update this when I have it back.
... I've the same problem...
Hi, I've the same problem. Do you have any solutions?
Nasher79 said:
So my HD has been away at HTC for nearly a week, and im currently tracking its return journey, due to land back here at some point this morning.
I have had no contact from HTC so its going to be a suprise as to whether anything has been repaired.
My hope was they couldn't turn it on at all - thus replacing the bits n bobs inside, replacing the main board containing my 6.5 ROM.
So for now im hoping "no news will be good news", but I will update this when I have it back.
Click to expand...
Click to collapse
Just recieved delivery. The service report states:
1. Diagnosis
2. Replace Main Board
3. Function Test
Result
Confirms it was a H/W fault and my "flashing" did not effect the warranty status. That may have been because they couldnt get far enough to confirm so.
Mega75 said:
Hi, I've the same problem. Do you have any solutions?
Click to expand...
Click to collapse
Other than a Warranty repair, im afraid not. Try your best to get it back to HTC official software, then report it as no power / cant boot.
Nasher79 said:
Just recieved delivery. The service report states:
1. Diagnosis
2. Replace Main Board
3. Function Test
Result
Confirms it was a H/W fault and my "flashing" did not effect the warranty status. That may have been because they couldnt get far enough to confirm so.
Click to expand...
Click to collapse
Good to know, confirmed h/w issue
i simply deactivated automatic shut down in power settings as mentioned in the first post and unistalled a couple of new programs i had recently installed!!
Not quite sure which of the above worked.. but atleast for now it seems to be working fine!! the screen has not turned off by itself and i have not had to remove battery etc to get it to work again!
I'm not quite sure if the problem is properly fixed but it has been a few days since anything occurred!! so fingers crossed!!
mine was doing this last tuesday, each time i went into my pocket for it, it was turned off, then i hard to do the reset pin or remove the battery, it has been ok since, i just thought, maybe it was me, pushing it in my jeans i might be turning it off.
also using duttys popular 6.5 latest rom, i dont think its fair to blame his rom, as mines ok now, maybe i should reflash it again?? im still waiting for a new version to be released.... JESUS!!! just looked it up to r12, im on r9 .
oh no... no it not..... says to go here, and it will be released here and not on dutty throy???
http://htcpedia.com/forum/forumdisplay.php?f=79
iamdarren said:
mine was doing this last tuesday, each time i went into my pocket for it, it was turned off, then i hard to do the reset pin or remove the battery, it has been ok since, i just thought, maybe it was me, pushing it in my jeans i might be turning it off.
also using duttys popular 6.5 latest rom, i dont think its fair to blame his rom, as mines ok now, maybe i should reflash it again?? im still waiting for a new version to be released.... JESUS!!! just looked it up to r12, im on r9 .
oh no... no it not..... says to go here, and it will be released here and not on dutty throy???
http://htcpedia.com/forum/forumdisplay.php?f=79
Click to expand...
Click to collapse
FYI, Throy is releasing roms exclusively to HTCPedia now, so no future roms will be released on either XDA or www.duttythroy.com
wow!!! i never knew!!!! thats crazy as his own site duttythroy wont be used.
im getting it now, but only 11 when it says 12 is out, either way, i will still flash i love the roms, i will be sure to be on all the site, incase theres another change of heart??
anyway guys i will report if i noticed the shutdown thing happening again with the version. 4mins till downloaded.....
I think theres a couple of different issues here. My own problem was due to faulty parts in the hardware itself. Absolutley nothing to do with any ROM, only reason I mentioned them was because of the invalid warranty possibility.
If your problem was ROM related, Im sure in the relevant ROM thread, there would be many people (everyone) with the same issue. Thats not to say that its not some sort of conflicting software you may have installed after the ROM flash.
Some simple troubleshooting steps:
1. Hard reset - If it still has a problem...
2. Flash Official HTC ROM - If still a problem...
Phone HTC.
All the best, hope you manage to get something to work for you. I know how lost I felt without mine!
Nasher79 said:
I think theres a couple of different issues here. My own problem was due to faulty parts in the hardware itself. Absolutley nothing to do with any ROM, only reason I mentioned them was because of the invalid warranty possibility.
If your problem was ROM related, Im sure in the relevant ROM thread, there would be many people (everyone) with the same issue. Thats not to say that its not some sort of conflicting software you may have installed after the ROM flash.
Some simple troubleshooting steps:
1. Hard reset - If it still has a problem...
2. Flash Official HTC ROM - If still a problem...
Phone HTC.
All the best, hope you manage to get something to work for you. I know how lost I felt without mine!
Click to expand...
Click to collapse
Your exactly right. Some people experience similar symptoms which are rom related others have same problem which is hardware related. One can only be fixed by HTC as motherboard problem, other can be rectified by different means without having to send device back for repairs
Hi again,
Today I have received an sms from HTC service informing me that my HD has a circuit problem and they will fix it without any charge.
I have to wait.
Last night i took a photo then attempted to send it to a friend (MMS) - surprise surprise the phone made no effort to send it and it sat in the Outbox. I deleted the message and re-created it then attempted to re-send... again... didn't even try to send it.
So i created the message again... but this time, it couldn't find any of my photos... which I thought was odd... so i try to load Resco File Explorer - and it complains that it can't find the program (installed to SD card).
So it seems that magically I have no SD card any more (fwiw: i'm using a 16GB Sandisk one).
So, thinking the phone is just spazzing out, i reboot it.... and now it won't even f***ing recognise my password!
I'm being pretty patient with this phone as i've loved it up until recently... but if i'm honest - i'm starting to grow weary of it now!
If anyone has any thoughts on what might have caused the above - i'd appreciate it!
Thanks
Don't know what has caused it but, if you have your data backed up, I would go for a hard reset and take it from there.
Incidentally what version ROM are you running?
WB
I'm using the stock UK T-Mobile 1.43 ROM
UPDATE: I've left the battery out for an hour or so and also performed several soft resets........ and now, the "unlock" button does nothing! No confirmation of a wrong password... just........ nothing!
So ****ing pissed off!
Pooper,
You say you have done several soft resets. Have you tried the hard reset I suggested earlier (different procedure to soft reset)?
If you try that and it doesn't work then take the easy way out and return/exchange the device as faulty.
Alternatively, if you get it up and running and are not precious about the T-Mobile rom, then flash to another rom (the stock 1.48 is a good start) and take it from there.
Just in case you do have a dodgy device I would start by returning it if the hard reset does not work.
Keep us posted on how you get on.
Cheers
WB
On this forum, 1 in 2 posts ends with "Hard reset it"...
...1 in 4 posts says "You must have a faulty device, send it back"
I pity the poor guy in the returns department of HTC. The quality control guys on the other hand, they really like to party don't they?
Towserspvm2000 said:
On this forum, 1 in 2 posts ends with "Hard reset it"...
...1 in 4 posts says "You must have a faulty device, send it back"
I pity the poor guy in the returns department of HTC. The quality control guys on the other hand, they really like to party don't they?
Click to expand...
Click to collapse
Sometimes hard resets do resolve strange issues. Soft reseting is a way of life in the winmobile world.
The dilemma people have at the moment is that because there are so many reports of issues and variable manufacturing quality in these devices and they are all under warranty, it makes sense to play safe and send the device back if all sensible and warranty friendly measures to resolve problems have failed.
Must admit I would be really cheesed off if I happened to have a faulty device on my hands, due to manufacturing errors, which the manufacturer would not accept back because I had tried solutions to resolve problems that they considered not to be warranty friendly. Definitely would not be happy after having spent £500 on a device.
Regrettably, therefore, this is why the most common recommendation at the moment is to send a device back. Not good but sensible and pragmatic.
WB
Towserspvm2000 said:
On this forum, 1 in 2 posts ends with "Hard reset it"...
...1 in 4 posts says "You must have a faulty device, send it back"
I pity the poor guy in the returns department of HTC. The quality control guys on the other hand, they really like to party don't they?
Click to expand...
Click to collapse
a hard reset is kind of the mobile equivalent to restarting your pc, and we all know that is the first thing any tech support guy says. as for the quality control, don't forget that for everyone with a problem there are a few dozen people with no problems at all, they just don't start threads saying "no problem with camera, help not needed"
samsamuel said:
a hard reset is kind of the mobile equivalent to restarting your pc,
Click to expand...
Click to collapse
Not really.... a SOFT reset is like restarting you PC (i.e. your programmes, settings, personal saves etc. are all preserved); a HARD reset is more like reformatting your computer that has an ability to self install Windows when the format is done... (i.e. you lose all personal files etc.).
A hard reset is far more taxing than a soft one. Last option for me everytime!
oliie said:
A hard reset is far more taxing than a soft one. Last option for me everytime!
Click to expand...
Click to collapse
I very rarely have to do a hard reset with my Diamond (only after upgrading the rom), although I have to do several soft resets a day due to my tinkering!
I hear you Wacky Banana - £500 device that did this and I'd be a bit miffed too!
samsamuel said:
a hard reset is kind of the mobile equivalent to restarting your pc, and we all know that is the first thing any tech support guy says. as for the quality control, don't forget that for everyone with a problem there are a few dozen people with no problems at all, they just don't start threads saying "no problem with camera, help not needed"
Click to expand...
Click to collapse
Hi! Indeed, I couldn't agree more with you. I have bought my HD2 two weeks ago (as well as my brother and my dad about a month ago) and none of us has a any problems whatsoever and actually this is my first post after I have bought the device.
I am reading this forum everyday and I contribute wherever I can to help people out (not so much here, so forgive me ).
I have came to the conclusion that either the branded units are of lower quality than the unbranded ones ( a bit unlikely) or the branded ones are full of software bugs by not so good operators tweaking (most likely)...
cheers
Hehe, i knew i'd wake up to howls of anger and derision re: my hard reset comment.
The actualities of the process aside, the comparison I was trying to make was that if you have a problem on your PC, sometimes logging off and back on will fix it, whilst other times a reboot is required. (Yes, I know, a reboot is usualy the first stop because it only takes a minute or so, and there's no resetting to do, but bear with me)
In many circumstances I would equate a soft reset to logging off, in that it doesn't always solve a problem. Sure, it solves many small problems, but for larger probs theres nothing like a hard reset and start over. Planned ahead, and assuming you have all the apps you regularly use in a handy spot, and your data backed up, a hard reset need only take 10-20 minutes, if that.
Suppose it serves me right for trying to mix up similies at 3am.
Your problem sending MMS's is probably to do with winmo getting the settings for T-Mobile slightly wrong.
Go to start->settings->menu->all settings->connections->connections->manage existing connections
edit the active connection and untick the box where it uses a proxy.
This is common to all winmo devices that automatically setup connections for T-Mobile.
hi, i was trying to update my x2 with seus(sony ericsson update service), and, when the seus finish the rom download, and start to install it, the progress bar doens't start, and i disconnect it, and now, my phone don't want to turn on.
please help me.
and sorry for my bad english.
you should hardreset ( i think that should work tho.. ) im not sure how to hard reset an x2 but i think its similar to x1
put the pen in the small hole when you take the battery cover off and press at the same time 2 buttons on the front of the device.. ( or google it )
thank you, i'll let you know.
nop, it doesn't work :S
You could just try to run SEUS again, even while the phone appears dead. It may still be able to update the ROM. Good luck.
If your phone doesn't power on at all, then charge the battery
If your phone does power on but doesn't boot, enter bootloader (volume down + power) and SEUS again
i charged the battery, all the night, with a universal battery charger, and nothing, i cant enter bootloader, i can't do nothing, please, help me.
ring-bearer said:
You could just try to run SEUS again, even while the phone appears dead. It may still be able to update the ROM. Good luck.
Click to expand...
Click to collapse
how can i do that, if when if press turn on+ volumen down, the cellphone don't do nothing?
no one can help me?
have you tried contacting sony?? explain to them what happened and ask if theres a way to hard reset the X2.
alternatively try to get it replaced. ive got a feeling that you update at your own risk so maybe contact them and say it died all by itself (dont mention you tried updating the firmware) and see if you can get a replacement. you should be covered by the manufacturers 12month warranty considering theyve only been making them a few months. if you dont have a reciept because it was from ebay or somewhere then say it was a christmas gift. if you do have a reciept then take it back where you got it.
i already did it, but i explain everything how it was, i told him that i was trying to update th soft, and i told him that i bought from ebay, he told me that the xperia has international guaranty, and i can send it to the sony ericsson repair center, but, i leave in dominican republic, so i want to try all that i can, before i send it.
thats good then. i think your best bet is to get the replacement. sounds like you have tried almost everything you can already. plus if you get a replacement you might have one with the upcoming new firmware already on it
yes, but now, i don't have de money for the shipping cost
they make you pay to send it back?? thats a bit unfair. might be your only option though. noone knows how to hard reset the X2 and youve already tried applying the firmware update again. dont think theres much else you can do.
New software update
Great news! Sony-Ericsson said they will be releasing an updated software at the end of this month. I would recommend strongly going to "www-sonyericsson-com-slash-update" instead, which was announced by the Xperia X2 product manager some time ago. If you update your phone with this new official software, I think your problem will go away.
website link?
By the way, how did you get to the seus (updateservice, not the official 'update') site to get the X2 software to download and install? I just tried going there and couldn't find X2 yet.
concerning hard reset try holding the "sym" key while it is powering up.
sonogong said:
By the way, how did you get to the seus (updateservice, not the official 'update') site to get the X2 software to download and install? I just tried going there and couldn't find X2 yet.
Click to expand...
Click to collapse
not sure what you mean... theres an X2 support page on the sony ericsson website. you can download the updater program and it will check your firmware and update it if necessary. the update software is the same for all sony phones so download it anywhere from the site. when you start it up thats where you select the X2.
finally!! i got my phone back, they send me a new one!!
thanks for helping me!
dam, i have the exactly same problem as you dude, my x2 died in a soft update, the thing is : i cant got a new one from SE cause i'm in chile and the was bought in ebay usa, i dont even know where can i send it back cause the man who sold me the phone just dissapear...lol