Related
i have been emailed about my pre-order from mobile phones direct and now they are saying that delivery wont be in october, but they will start shipping on the 1st of november
i was hoping that i would be in the first shipments as i ordered on the 4th of sept
what do you guys think about this delay - i am seriously considering another phone, the blackberry i have now i doing my head in!
here are the emails weve been sent about the preorder:
Dear Customer
Many thanks for your order for the exciting new Desire HD!
Today, we can confirm you will still be one of the first customers to receive this amazing new phone.
We are expecting to be able to fulfil your order in the next 15 working days which means your Desire HD should be with you by the end of October.
There is no need to call us, we promise to update you with further information next week!
Kind regards
Click to expand...
Click to collapse
Dear Customer
Your new HTC Desire HD!
The latest information regarding your delivery has not changed - ‘we are still expecting to be able to fulfil your order by the end of October’.
This will have no impact on you being one of the first customers to receive this amazing new phone!
There is no need to call us, we promise to update you with further information next week.
Kind regards
Click to expand...
Click to collapse
Dear Customer
Thank you for your order of the stunning New Desire HD.
The demand for this product has been tremendous and unfortunately there has been a delay in getting supplies in the UK. This has meant they are in very short supply everywhere.
The good news is our shipment has been confirmed. We expect to commence deliveries during the week of the 1st of November.
We appreciate that you have been inconvenienced. We apologise on behalf of HTC.
What happens next? We will email you on the 1st of November confirming your delivery date.
Thank you and sorry for the delay.
Click to expand...
Click to collapse
you could just wait ?, 1st of november is only 1 week away its not that long
at least you have a phone to use in the mean time i sold mine so i could buy the DHD imo dont be so impatient
I was in the same position as you however I ordered from e2save (part of the carphone warehouse) on Saturday via quidco, the deal was cheaper and the parcel is out for delivery today by DHL.
Needless to say I have cancelled my MPD order today, so much for utimate HTC partner!
actually if you are getting a run around like that then i would cancel and order with someone else just for the principle of give **** service then lose a sale
Yes I cancelled my order too with MPD after waiting for many weeks. The funny thing is they didn't seem to care about me cancelling, no apology for delay or trying to convince me not to cancel, just confirmation to say they have cancelled.
*BOWS DOWN*
THANKYOU! i have emailed MPD to cancel the contract, called E2Save (quidco just didnt work for me )
I got twice as many minutes, more texts and the handset price was cheaper!
AND its being delivered tomorrow!!!!!
*BOWS DOWN*
packetlos said:
I was in the same position as you however I ordered from e2save (part of the carphone warehouse) on Saturday via quidco, the deal was cheaper and the parcel is out for delivery today by DHL.
Needless to say I have cancelled my MPD order today, so much for utimate HTC partner!
Click to expand...
Click to collapse
panyan said:
*BOWS DOWN*
THANKYOU! i have emailed MPD to cancel the contract, called E2Save (quidco just didnt work for me )
I got twice as many minutes, more texts and the handset price was cheaper!
AND its being delivered tomorrow!!!!!
*BOWS DOWN*
Click to expand...
Click to collapse
Just a heads up, I ordered from E2Save on the 21st October and they still haven't shipped the phone, DHL tracking says 'Parcel data received awaiting coll'. I emailed them this morning and i'm still waiting for a reply.
Won't be a happy bunny if you get yours before me
I canceled my order with mpd last week. Ordered one from onestopphoneshop today £5 a month cheaper and should be dispatched today. Will update once I have dispatch notice.
panyan said:
*BOWS DOWN*
THANKYOU! i have emailed MPD to cancel the contract, called E2Save (quidco just didnt work for me )
I got twice as many minutes, more texts and the handset price was cheaper!
AND its being delivered tomorrow!!!!!
*BOWS DOWN*
Click to expand...
Click to collapse
lol no problem, I am gutted because my wife was out when DHL came so I have to wait until tomorrow to get my grubby mits on my DHD!
It's probably worth noting that I spoke to MPD this morning and they have had a shipment in and will continue to get them this week so should be dispatching them on a first come first served basis.
I'm hoping the guy I spoke to is right when he says I should probably get mine tomorrow or Wednesday, but I'm guessing Wednesday now.
bugail said:
Just a heads up, I ordered from E2Save on the 21st October and they still haven't shipped the phone, DHL tracking says 'Parcel data received awaiting coll'. I emailed them this morning and i'm still waiting for a reply.
Won't be a happy bunny if you get yours before me
Click to expand...
Click to collapse
the woman i ordered with today said they got a shipment of 140 just when i was ordering so it said "in stock" and so she said that i should get it tomorrow
maybe we will both get it tomorrow
Mobile Phones Direct - S*** in Service
I've ordered mine with MPD on 20th September and there is no sign of it.
I got the same email stating that they will update me about the delivery on 1st November...
I never buy with them again...
i think e2save are sending out t-mobile orders first!
i cancelled my vodafone order with them, as i had pre-ordered beginning ov october, only to hear t-mobile orders had been delivered before mine. and that people had ordered them last week, and had them next day !!!
also, all the tariffs keep changing there, last week t-mobile unlimited web 600 was £25 a month, free handset, now its £29.99 handset cost. and the vodafone deal i had has disappeared! now more expensive!!
ive given up, and am waiting til next year and 1.2 ghz ++ devices now.
and hearing all the complaints, it sounds like this is yet another rushed beta device from HTC.
Cancelled my MobilePhonesDirect order. Got it frm Mobiles.co.uk within 24hrs of order
santhoshkumar said:
I've ordered mine with MPD on 20th September and there is no sign of it.
I got the same email stating that they will update me about the delivery on 1st November...
I never buy with them again...
Click to expand...
Click to collapse
I've cancelled my order with MPD just 30 minutes before. (helping those poor souls who still believe in MPD and queing there).
Ordered mine with Mobiles.co.uk (free phone + £50.00 Quidco) for the same deal on 26th October 10:00 PM. got it delivered today at 11:00 AM...
Hats off mobiles.co.uk.
I'm so glad I cancelled my MPD order! I've had my DHD since last Monday thanks to me not being willing to wait any more!
Got mine sim free from phones 4 u [email protected] £449.95, i cancelled the expansys £499order, mind you i had rang the phones 4 u northampton, corby, leicester, market harborough, coventry, and kettering branches,
if they try to tell you it is contract only, just tell them you know they sell it sim free, they tend to back down and say something like "i have just checked with my manager and oh yes i see it is available sim free.....sir"
good hunting.
Closing thread.
Topic has been talked about for a long time here
http://forum.xda-developers.com/showthread.php?t=805671
Feel free to post you update there
Cheers,
M_T_M
Your friendly Mod
Bad news for anyone who has ordered through amazon...They have changed their delivery date from 18th Apr to 1st June.....I'm glad I cancelled my order this morning and went with comet....should be coming Thurs.
Bloody Hell, thats one hell of a delay, not just by a few days, but over a month, i wonder what has made them change their release date.
Dang.
My order is still saying that it will be sent out on 18th. Will update if it changes.
Ouch glad I went with comet now. I would advise looking at my post about the comet discount and then applying for the keyboard offer from asus as that works out at £405 for both.
I don't understand why there is such a long delay. They( Asus) will lose a lot of sales as there will be the Acer and the Galaxy 10.1 competing in June and who knows what else....HTC, LG
AFK_Matrix said:
Ouch glad I went with comet now. I would advise looking at my post about the comet discount and then applying for the keyboard offer from asus as that works out at £405 for both.
Click to expand...
Click to collapse
Yep....I did and got the discount although others have said they couldn't - may be a regional thing.
They still have them available online...next day delivery !
steftymo said:
I don't understand why there is such a long delay. They( Asus) will lose a lot of sales as there will be the Acer and the Galaxy 10.1 competing in June and who knows what else....HTC, LG
Click to expand...
Click to collapse
It could be that as they are coming off the production line they are being distributed to suppliers, so they have not stock-piled for a big on-mass release ?
bobcatuk said:
It could be that as they are coming off the production line they are being distributed to suppliers, so they have not stock-piled for a big on-mass release ?
Click to expand...
Click to collapse
I can't understand how comet seem to have them yet Amazon dont...
steftymo said:
I can't understand how comet seem to have them yet Amazon dont...
Click to expand...
Click to collapse
Don't know tbh it was just a thought, maybe Asus are distributing to Comet first as they have physical stores that people can see a demo model.
Ebuyer`s dates have gone back too: April 22nd for the tablet on its own and the 19th MAY for the dock bundle, which I had pre-ordered. On the off chance I gave Carphone warehouse a call this lunch time to ask on delivery times for the tablet. I was told if I ordered before 4pm it would be delivered tomorrow. Placed order immediately and cancelled my Ebuyer preorder. I`ll take Asus up on their offer to order the dock direct from them
Roll on tomorrow
mrgrey1701 said:
and the 19th for the dock bundle
Click to expand...
Click to collapse
That's MAY in case people are wondering... Very glad I went with Comet in the end, I also will be taking ASUS up on their pre-order deal!
Still 18th April for me (on amazon.co.uk). I ordered yesterday.
icStatic said:
That's MAY in case people are wondering... Very glad I went with Comet in the end, I also will be taking ASUS up on their pre-order deal!
Click to expand...
Click to collapse
Wow, never noticed it was May! Glad I phoned CPW now.
Thanks for the heads up
"Dispatch Estimate: 18 April 2011" <-- in my order.
"This item will be released on June 1, 2011." <-- on the info page
I'll cancel the order if they push the date. June 1 sounds like a joke, there will be many more interesting tablets to choose from then.
I can't take Asus on the preorder deal because I'm not from UK and the deal is only for UK.
I'm using mine right now, I walked into comet and picked it up, wasn't any on display so make sure you ask someone, did I get bit early?
Sent from my Transformer TF101 using Tapatalk
Dispatch Estimate: 18 April 2011" <-- in my order.
"This item will be released on June 1, 2011." <-- on the info page
I remember when I was waiting for my Kindle they kept changing the date on the info page but the date on my order never changed - which was when i got it.
I never read too much into Amazons estimated dates tbh.
Just cancelled my order and ordered via carphonewarehouse.. still in stock.. and delivered on thursday..... will as many others order the dock once it arrives !
Dispatch. 8.April 2011
Delivery 20-21.April 2011
Transformer + Dock
Mhhh i hope i got it
Sent from my Adam PixelQi 3G using Tapatalk
Magnesus said:
"Dispatch Estimate: 18 April 2011" <-- in my order.
"This item will be released on June 1, 2011." <-- on the info page
I'll cancel the order if they push the date. June 1 sounds like a joke, there will be many more interesting tablets to choose from then.
I can't take Asus on the preorder deal because I'm not from UK and the deal is only for UK.
Click to expand...
Click to collapse
Hopefully the order date is the one that matters. If not I'm going to have to take this as a message from God. Nobody wants to sell me a Honeycomb tablet, time to get an iPad.
I have the eee pad transformer & k/board bundle on order with amazon since 4th April for an 18th April dispatch. When I saw the date change to 1st June was going to cancel, but managed to get a customer service number for amazon uk
Rang them & they told me that there was enough eeepads & k/board bundles in there fulfilement centre to despatch April 18th for everyone that pre-ordered before April 11th. If you pre-ordered after that date you dont get the bundle until june 1.
Bottom line is if your estimated dispatch date hasn't changed & is still showing April 18th on your order then you made the cut!!
Has anyone ordered the phone at amazon.co.uk?
Mine has an estimated dispatch date of 4-5 may and an estimated delivery date of 6-9 may (standard delivery to Belgium, 1-2 days). It has not been dispatched yet.
I have placed my order on 15 april for an estimated dispatch date of 30 april, updated about two weeks ago to 4-5 may.
I would appreciate it if you would share and update the delivery status in this topic.
same for me, frenetically hitting the refresh button on my amazon.co.uk page... Mine says dispatch to be expected on 5/5...
bwets said:
same for me, frenetically hitting the refresh button on my amazon.co.uk page... Mine says dispatch to be expected on 5/5...
Click to expand...
Click to collapse
Same for me... I got a thrill the other night when Amazon told me my item had been dispatched, but they were just talking about the cover I had ordered for the phone
I've come home from work and keep checking my email every two minutes, but no sign of a dispatch yet. I fear it's going to be next week before I get my hands on this phone!
Amazon quote
"Please be advised, although we do have stock of the item "Samsung I9100 Galaxy S II 16 GB Sim Free Smartphone" on hand, we are not able to dispatch it to you until the official release date, May 06, 2011. Many manufacturers restrict retailers from selling or dispatching their products until the official release date."
Click to expand...
Click to collapse
Thanks, I guess thats a reply from amazon? Anyway, I guess we can wait a day or two, no one needs the gadget right now.
Or...
What am I saying, bring it on, amazon!!!
So delivery will be Monday at the earliest then?
Stupid weekend getting in the way...
From the amazon uk forum, looks like we are not going to have the GS2 in a while.
I received the following from customer support a short while ago...
Hello,
I'm sorry for the unexpected delay of your order. I have researched the availability of "Samsung I9100 Galaxy S II 16 GB Sim Free Smartphone" and learned that its release has been delayed.
As soon as the item has been released, we'll be able to dispatch it to you. As per our standard policy, we do not charge you for items until they enter the dispatch process, so you will not be charged for this item until it is about to be sent.
In addition to a wide selection of items, one of our aims at Amazon.co.uk is to provide a convenient and efficient service; in this case, we have not met that standard. Once again we are sorry for any inconvenience caused by this issue and hope this will not discourage you from shopping with Amazon.co.uk in the future.
Thank you for your patience and understanding in this matter.
Click to expand...
Click to collapse
I've no problem with Amazon if they've been let down by a supplier.
However, if a customer support employee can research to find that their release date is now obsolete, why are Amazon still advertising the 6th May as the release date on the product page?
I received an email from customer support a couple of days ago which stated that the phone will be in stock before the 6th May release date.
On the product page itself, someone posted an email from customer support saying that the phone was in stock, but they just weren't allowed to dispatch it until the 6th May release date.
I repeat, the delay itself is not something that is upsetting me. These things happen. However, the misguided information certainly is an issue. I expected a lot better from Amazon...
We regret to inform you that your order will take longer to fulfill than originally estimated. Our supplier has notified us that there is a delay obtaining stock for the following items you ordered on April 14 2011.
So who's going to wait for Amazon? Who's going to cancel their order and try somewhere else?
I'm thinking I'll be heading into town this weekend to see if I can buy one on the high street...
got the same message and I'm thinking of cancelling
Well, I did cancel my order and placed a new one at Handtec... lets see, they talk about shipping on 9 or 10th of may...
I was going to cancel, but then I received this e-mail. I think I'll wait just a little longer I guess.
Please be advised that we have a revised delivery date for the items you ordered on April 15 2011 (Order #202-6217273-4883543).
"Samsung I9100 Galaxy S II 16 GB Sim Free Smartphone"
Estimated arrival date: May 10 2011 - May 11 2011
I've also had the same message from Amazon. I've now cancelled the order and have now ordered the phone from play.com
In stock apparently and £499.99 with free delivery. It's been waiting to go to dispatch since 8:30am.
I will probably get the sorry sir, it wasn't really in stock please check again in a couple of weeks
in germany you can get the i9100 right now on amazon.de for 599,-€
in stock and already dispatched, without simlock
I've just received an email to say that my new delivery estimate is 9th-10th May.
Hmm...
Yaldy! "We are preparing this item for dispatch"!
Amazon uk delivery due 7th May
I had the email from Amazon UK at 02:10 this morning stating the expected delivery date of today would not be met. I orderd on 28th April and I am an Amazon Prime Customer.
This morning I debated cancelling my order, but left it thinking a few days delay would not be too bad.
At 15:11 I received an order dispatch email with tracking number showing the phone had been handed over to Royal Mail at 14:34. Expected delivery is Saturday May 7th. I am glad i did not hit he cancel button too soon.
The bad news is it's being delivered to work so won't get to play until Monday.
Mike
Mine got dispatched last night and is expected to deliver on 12 May.
Just starting this thread mainly for uk pre orders. People who have received confirmation of dispatch, no jokers please.
Order date 12/03/13
Supplier. P4U
Deal. Sim free
Colour. Silver (swapped with black)
Status. Awaiting to be dispatched 15th no email confirmation as of dispatch
JUST ARRIVED. YIPPEEE
16/03. I spoke to p4u earlier and was informed the phone is in stock and being dispatched for next day. Sim fee and contract including ee.
Tmobile uk upgrades deliver for 15th but no despatch email yet.
Update just got a stock update txt from tmobile
Hi from tmobile. Just to let you know we haven't forgotten about your new HTC. We'll be in touch soon to let you know when it's on the wy. Thanks for your patience.
Order date 19/02/13
Supplier. P4U
Deal. contract (vodafone £37)
Colour. Silver
Status. Awaiting to be dispatched 15th no email confirmation as of yet, but have been told my handset is allocated and waiting to be picked up by the courier.
Order date: 08/03/13
Supplier : Handtec
Deal : Sim free
Colour : Black (swapped with black)
Status : 25th to 28th or April 2nd
Order date:02/03/13
Supplier: P4U
Deal: £31/Month 18 Months
Colour:Silver
Status: 20th March
https://twitter.com/ThreeUK/status/312173438175428609
3UK say they have Silver in Stock, Problems with Black though
I like the way they say there SHOULD be no problem lol.
jutley said:
I like the way they say there SHOULD be no problem lol.
Click to expand...
Click to collapse
Yea Should Be does not cut it for me sounds too uncertain
Order date 11/03/13
Supplier. Dialaphone
Deal. contract (Orange £36)
Colour. Silver
Status. According to dialphone website: awaiting stock. Not getting my hopes up too much.
My One X died last night (somehow it's relocked its bootloader and I can't re-unlock it nor flash anything and the correct ruu did nothiing, so going to O2 for repairs today), and I was hoping to have the One by tomorrow. No such look by the looks of things
Customer services just informed me my phone has been dispatched and should have it tomorrow.:fingers-crossed:
riz157 said:
Customer services just informed me my phone has been dispatched and should have it tomorrow.:fingers-crossed:
Click to expand...
Click to collapse
just have a chat with p4u- they said that mine has been dispatched as well. ordered on 21st feb, orange , £41/month, silver. :good::good:
murzyn1313 said:
just have a chat with p4u- they said that mine has been dispatched as well. ordered on 21st feb, orange , £41/month, silver. :good::good:
Click to expand...
Click to collapse
nice one.
Anyone's delivered yet?
Order date: 14/03/13
Supplier: P4U
Deal: Sim free
Colour: Silver
riz157 said:
Anyone's delivered yet?
Click to expand...
Click to collapse
Yes, about 8.13 this morning.
Ordered 19th Feb
P4U
Vodafone contract
Black (changed to silver 13th March)
Order date 26/02/13
Supplier. Three
Deal. Contract
Colour. Silver (swapped with black)
Status. Being tracked, due between 9:37-10-37 today
jutley said:
Tmobile uk upgrades deliver for 15th but no despatch email yet.
Update just got a stock update txt from tmobile
Hi from tmobile. Just to let you know we haven't forgotten about your new HTC. We'll be in touch soon to let you know when it's on the wy. Thanks for your patience.
Click to expand...
Click to collapse
how do you know that?
QSBladey said:
Order date 26/02/13
Supplier. Three
Deal. Contract
Colour. Silver (swapped with black)
Status. Being tracked, due between 9:37-10-37 today
Click to expand...
Click to collapse
That's pretty precise if only all courier services were so informative.
No timing on my delivery only it should be today.
riz157 said:
That's pretty precise if only all courier services were so informative.
No timing on my delivery only it should be today.
Click to expand...
Click to collapse
Recieved at 10:32 :good:
But Three sent the sim card separately and didn't tell, me, had to call and was told I would need to wait til Tuesday, then about 1 hour later, the postman delivered it!
LOVE this phone
QSBladey said:
Recieved at 10:32 :good:
But Three sent the sim card separately and didn't tell, me, had to call and was told I would need to wait til Tuesday, then about 1 hour later, the postman delivered it!
LOVE this phone
Click to expand...
Click to collapse
Was going to order via 3 but was working out o expensive compared to tmobile.
This is the e-mail I just received from Amazon:
Hello,
We're writing about the order you placed on October 17, 2014 . The item(s) you ordered is not yet released. We will notify you of a specific delivery date when one is available.
"HTC Nexus 9 Tablet (8.9-Inch, 32 GB, Black)"
I emailed their customer service a lengthy email asking for more clarification. Will post when I get a reply. This sucks!
lartomar2002 said:
This is the e-mail I just received from Amazon:
Hello,
We're writing about the order you placed on October 17, 2014 . The item(s) you ordered is not yet released. We will notify you of a specific delivery date when one is available.
"HTC Nexus 9 Tablet (8.9-Inch, 32 GB, Black)"
I emailed their customer service a lengthy email asking for more clarification. Will post when I get a reply. This sucks!
Click to expand...
Click to collapse
I just got the email. Amazon might have just screwed us because now if we pre-order from elsewhere we'd be back of the line.
This is Amazon CS' reply.
Amazon:If your shipping address is eligible for Release-Date Delivery, we'll automatically upgrade your order to this shipping option.
Release-Date Delivery only applies to orders shipped to addresses within the lower 48 United States. Orders shipping to Alaska, Hawaii, and international destinations will be delivered after the release date. Release-Date Delivery also does not apply to P.O. Boxes or APO/FPO addresses.
Me:Yes it is eligible. Do you mean that I can still get the item on Nov 5?<br />
Amazon:Yes.<br />
Sent from my Nexus 5 using Tapatalk
Seems like a pretty standard email just saying it's not even released yet.
danlo said:
I just got the email. Amazon might have just screwed us because now if we pre-order from elsewhere we'd be back of the line.
Click to expand...
Click to collapse
zj45499 said:
This is Amazon CS' reply.
Amazon:If your shipping address is eligible for Release-Date Delivery, we'll automatically upgrade your order to this shipping option.
Release-Date Delivery only applies to orders shipped to addresses within the lower 48 United States. Orders shipping to Alaska, Hawaii, and international destinations will be delivered after the release date. Release-Date Delivery also does not apply to P.O. Boxes or APO/FPO addresses.
Me:Yes it is eligible. Do you mean that I can still get the item on Nov 5?<br />
Amazon:Yes.<br />
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
lartomar2002 said:
This is the e-mail I just received from Amazon:
Hello,
We're writing about the order you placed on October 17, 2014 . The item(s) you ordered is not yet released. We will notify you of a specific delivery date when one is available.
"HTC Nexus 9 Tablet (8.9-Inch, 32 GB, Black)"
I emailed their customer service a lengthy email asking for more clarification. Will post when I get a reply. This sucks!
Click to expand...
Click to collapse
This is the reply I got. Quite different:
Amazon
Your Account Amazon.com
Message From Customer Service
Hello,
I am truly sorry for the inconvenience this may have cause.
On further research, there seems to have a change on release date, but we've reached out to the Investigations Team to confirm this and all your concerns.
We will certainly provide an updated release date once manufacturer finalizes the release date of the item, and we won't hold on to your order for any reason.
I'll personally monitor this and get back to you in 2 business days.
Thank you for your patience and understanding on this matter.
lartomar2002 said:
This is the e-mail I just received from Amazon:
Hello,
We're writing about the order you placed on October 17, 2014 . The item(s) you ordered is not yet released. We will notify you of a specific delivery date when one is available.
"HTC Nexus 9 Tablet (8.9-Inch, 32 GB, Black)"
I emailed their customer service a lengthy email asking for more clarification. Will post when I get a reply. This sucks!
Click to expand...
Click to collapse
lartomar2002 said:
This is the reply I got. Quite different:
Amazon
Your Account Amazon.com
Message From Customer Service
Hello,
I am truly sorry for the inconvenience this may have cause.
On further research, there seems to have a change on release date, but we've reached out to the Investigations Team to confirm this and all your concerns.
We will certainly provide an updated release date once manufacturer finalizes the release date of the item, and we won't hold on to your order for any reason.
I'll personally monitor this and get back to you in 2 business days.
Thank you for your patience and understanding on this matter.
Click to expand...
Click to collapse
I think that's what all of us are afraid of: Amazon not receiving stock day 1. FYI, Google Play store is still showing the Nexus 9 as shipping on the 3rd. The obvious (big) difference is shipping: $3.99 vs $18.99 for next day delivery.
lartomar2002 said:
This is the reply I got. Quite different:
Amazon
Your AccountAmazon.com
Message From Customer Service
Hello,
I am truly sorry for the inconvenience this may have cause.
On further research, there seems to have a change on release date, but we've reached out to the Investigations Team to confirm this and all your concerns.
We will certainly provide an updated release date once manufacturer finalizes the release date of the item, and we won't hold on to your order for any reason.
I'll personally monitor this and get back to you in 2 business days.
Thank you for your patience and understanding on this matter.
Click to expand...
Click to collapse
Please update here if there's anything new from Amazon. Thanks.
Sent from my Nexus 5 using Tapatalk
Amazon vs. HTC Store
I also had my order with Amazon, and this is what I did.
rdelfin said:
I also had my order with Amazon, and this is what I did.
Click to expand...
Click to collapse
HTC charges me tax so ill pass
danlo said:
I just got the email. Amazon might have just screwed us because now if we pre-order from elsewhere we'd be back of the line.
Click to expand...
Click to collapse
rdelfin said:
I also had my order with Amazon, and this is what I did.
Click to expand...
Click to collapse
I feel the same as @danlo. I think I will wait until I hear back fro Amazon CSR Christopher. I have been a prime member since it started and I order a lot through Amazon so hopefully that will cause them to get back to me on what is really going on and if there is a delay, how long. Let's keep our fingers crossed.
Everyone email Amazon about this. Maybe one of us will get a proper response.
Is this just U.S ? I'm a co.uk customer My order details have not changed?
Not Yet Dispatched:1 item - delivery estimate: 5 November 2014
Order Placed:*17 October 2014
Dispatch estimate:*3 November 2014*
Delivery estimate:*5 November 2014
Update I have just emailed Amazon, will keep you posted.
mk92595 said:
HTC charges me tax so ill pass
Click to expand...
Click to collapse
Hmmm, that's strange because that is not my case
1 Google Nexus 9 - 32G WIFi - White
Boxed Shipment
Sub-Total $479.00
Shipping $0.00
Tax $0.00
Total $479.00
And I already checked in my credit card activity and confirmed the above amount, so there was no tax, no shipping charge (granted, I got the 3-8 day service)
rdelfin said:
Hmmm, that's strange because that is not my case
1 Google Nexus 9 - 32G WIFi - White
Boxed Shipment
Sub-Total $479.00
Shipping $0.00
Tax $0.00
Total $479.00
And I already checked in my credit card activity and confirmed the above amount, so there was no tax, no shipping charge (granted, I got the 3-8 day service)
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What state do you live in?
Just got this email from amazon .. so i guess no delays.
mk92595 said:
What state do you live in?
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I'm in Georgia. HTC e-commerce store activities are handled by an intermediary called Digital River, Inc. (DRI) who (according to their site) also handle e-commerce stores in the US for Samsug, Lenovo, Logitech, Adobe, Microsoft among many other well-know consumer tech brands (did a very brief info search). So most likely DRI doesn't have physical presence in my state, for which I got tax exempted (unlike Amazon that now collects taxes here).
This is just a standard reply they send out for pre-orders. After a set number of days passes and an item has not shipped the system sends out an email. Same thing happened to me months ahead of my PS4 shipping. If you check your order status you will see it is still set to ship on Nov. 3rd.
No need to panic
pantmunu said:
Just got this email from amazon .. so i guess no delays.
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Oh my man! Might as well cancel and buy prime then reorder.. 3.99 1 day shipping
Sent from my SM-N900V using XDA Free mobile app
pantmunu said:
Just got this email from amazon .. so i guess no delays.
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Glad to see that you got that message. So if there are not going to be delays win Amazon, why the "#$%"# did they have to send that e-mail alerting that "as of now we don't have a delivery date"? What's the deal with that?
(I guess I have to say that this pushed me to change stores which allowed me to save the tax charge, so at least something good came out of this mess for me)
rdelfin said:
Glad to see that you got that message. So if there are not going to be delays win Amazon, why the "#$%"# did they have to send that e-mail alerting that "as of now we don't have a delivery date"? What's the deal with that?
(I guess I have to say that this pushed me to change stores which allowed me to save the tax charge, so at least something good came out of this mess for me)
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I didnt evwn get the email .. so .. prolly somethung f#[email protected] up from their side.
---------- Post added at 03:34 AM ---------- Previous post was at 03:32 AM ----------
uberjon said:
Oh my man! Might as well cancel and buy prime then reorder.. 3.99 1 day shipping
Sent from my SM-N900V using XDA Free mobile app
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I wish i could my man . I actually signed up and ordered some stuff and then cancelled . Now i cant do that. I dont use amazon prime at all .. so
Just had reply from Amazon UK
Message From Customer Service
Hello,
Thank you for writing to Amazon.
I can understand that you'd like to know whether your order will be dispatched on the date mentioned.
Further, I've checked and can see that as we have a good pre order request from customer's all over the world I can confirm that your order will be dispatched on November 3, 2014, and you'll receive a dispatch confirmation email stating the carrier handling your order and the Estimated delivery date regarding the delivery of the order.
If we can be of further assistance, I;d request you to please write us back to let us know, we'll be happy to assist you.
Thank you for your continued patience and understanding.
We look forward to seeing you again soon.
Warmest regards,
Ajay