I hope there is an easy fix to my issue.
My windows mobile side is completely dead... all you get is a blank screen.
I am not sure how to tell if this is software or a hardware issue.
Can I just re-install the windows mobile OS, or do I need to use the recovery partition?
Any help would be appreciated.
Have you taken the battery out and put back in, rebooted Vista? Do that first bfore coming back to us...good luck.
Have you taken the battery out and put back in, rebooted Vista? Do that first bfore coming back to us...good luck.
Click to expand...
Click to collapse
Yes I have. I am hoping I don't have to loose my Vista setup. I can't get WM to do anything.
hi
i have the same proble,
y recovered from the recovery utility and the problem is the same, a black snapvue.
the sound also stopped working.
ive tried almost everything that i found here and nothing seems to work i allways get a conection error message.
i realy dont know what else to do, because im in argentina and i have to ship it to the us, for repairs.
Does the recovery utility that restores from the recovery partition also rebuild the WM side of the phone?
No. The system recovery partition is for the Vista side only.
Regards,
Dave
So is there a way to re-install WM side?
Just got off the phone with HTC.... the Shift is on its way to be repaired by them.
Same here. I believe it is caused by one of the Vista update.
Complete blank screen at WM6. Clear SnapVue does not work.
Guys, I managed to fix the problem:
http://www.pocketables.net/2008/05/how-to-hard-res.html
Just follow the instruction. Then you unplug everything and reboot the machine. It's back to normal.
shu_sum said:
Guys, I managed to fix the problem:
http://www.pocketables.net/2008/05/how-to-hard-res.html
Just follow the instruction. Then you unplug everything and reboot the machine. It's back to normal.
Click to expand...
Click to collapse
I had seen those instructions before I sent my shift off to the factory, but shift tech support seemed like they were convinced it would need to go back to the factory... so that is what I did.
Wish someone (smarter than me) could write a little program or batch file that could do that.
Dean405 said:
I had seen those instructions before I sent my shift off to the factory, but shift tech support seemed like they were convinced it would need to go back to the factory... so that is what I did.
Wish someone (smarter than me) could write a little program or batch file that could do that.
Click to expand...
Click to collapse
well i can try and implement the task 28 sending in a program that automatically does it so no playing around with mtty ... I'll look how easily is that done. I have compiled some apps before that do a specific task instead of firing up mtty, but for the shift there's some extra things to look out for
until then just do the enterbootloader app then run mtty according to the instructions.
Power management in Snapvue was at fault
I had the problem where Snapvue was blank too. This was after loading a bunch of CAB files so I am not sure which one was at fault. The Snapvue button did not seem to work and I had to use a flick of the power button to flip to Vista and back again to the blank Snapvue screen.
Once in Vista I used the 'reset snapvue' utility which then started up Snapvue (took a few minutes).
So now with the Snapvue WM side back up I checked the power management options on the Advanced tab and saw that it was set to turn of the device if not used for 2 minutes. So I unchecked that option and now Snapvue is always there!
I am certain I did not change my power settings in the first place so anyway a blank Snapvue screen is most likely due to Snapvue being powered off.
Related
hi
i recently jsut received new xda mini s from insurance company after i broke last one, i cant make a claim within 6 months so i need help, i was setting up software last nite after clickin corparate mode and after i installed pocket controller i run the software on xda and clicked video settins and trest and now the xda has crashed and wont load past the operator screen do you know how i can resolve this prob
phone has been on for 22 hours now, shall i jsut drain the battery down some how and install it all agaain, i ahve tried hard resetting it that dont work and have tried soft erst that dosent do anythin
please help thanks
chadders said:
hi
i recently jsut received new xda mini s from insurance company after i broke last one, i cant make a claim within 6 months so i need help, i was setting up software last nite after clickin corparate mode and after i installed pocket controller i run the software on xda and clicked video settins and trest and now the xda has crashed and wont load past the operator screen do you know how i can resolve this prob
phone has been on for 22 hours now, shall i jsut drain the battery down some how and install it all agaain, i ahve tried hard resetting it that dont work and have tried soft erst that dosent do anythin
please help thanks
Click to expand...
Click to collapse
What method of hard resetting did you try?
If hard reset does not work get to the bootloader screen (multicolored) by holding down camera button and preset reset button.
You can then reflash your rom - does not have to be activesynced to do this - as long as you have a small 'usb' on bottom left of bootloader screen when connected to pc it should work.
I guess this is the rom thats already on your device ftp://[email protected]/Wizard/Roms/o2/Xda_Minis_Upgrade_v2.21.4.101.exe
whats the boot loader screen, all the phone loads upto is the bit before windows mobile shows when you first turn it on
comes up with 02 logo, jsut tried tgettin bootloader up does fone have 2 b off or on
chadders said:
whats the boot loader screen, all the phone loads upto is the bit before windows mobile shows when you first turn it on
comes up with 02 logo, jsut tried tgettin bootloader up does fone have 2 b off or on
Click to expand...
Click to collapse
Turn phone off - then press camera button and hold - press power on button whilst still holding camera button. Bootloader screen should come up (multicolored)
right so far i can do all the stuff u said what do i do once i have got the usb bit in the bottom left hand corner
chadders said:
right so far i can do all the stuff u said what do i do once i have got the usb bit in the bottom left hand corner
Click to expand...
Click to collapse
Just download the rom mentioned above - connect device to computer (does not have to activesynced) and run the rom intaller and the rom will install.
how big is the file
chadders said:
how big is the file
Click to expand...
Click to collapse
50mb or so, shall take a while to download :wink:
and once that has finished do i just install it and that will flash the rom will it and the phone will work again yeah
chadders said:
and once that has finished do i just install it and that will flash the rom will it and the phone will work again yeah
Click to expand...
Click to collapse
I certainly hope so
how long does it take to do this and what info will i loose off phone
chadders said:
how long does it take to do this and what info will i loose off phone
Click to expand...
Click to collapse
The rom install usually takes 10 mins or so - dont worry it usually stalls a while around the 70-80% mark a while - just wait and be patient until its 100%. It will return to factory condition so all your data will be lost i am afraid. If you have synced with outlook before your pim info can be restored from there.
i was only jsut settin it back up anyway and it didnt work just now the update but it dont the error revoery adn its working again done 75 so far
Just tried to upgrade my XDA mini to this new ROM (v2.21.4.101). Everything seemed to be going swimmingly - I installed the ROM and the thing booted up ok. I then did a soft reset before all the o2 stuff installed. I then went to do a restore (having previously backed up using spb backup) and it almost completed but then the mini s rebooted itself again.
Ever since, it will only get as far as a page which has most of the bar at the top of the screen (the signal strength icon, battery strength and GPRS indicator are all there), but not the start button. Underneath that is just a blue screen with the Windows Mobile logo. The backlight will come on if I press any of the buttons but otherwise it is not responding.
I've tried holding down the camera button and pressing the on/off button and also camera button and the reset button, but neither of them seem to do anything.
I've tried reinstalling the rom from the PC but it says it can't find my device.
Rather bizarrely, if I call myself from another phone, the device rings and says incoming call, so the thing obviously isn't totally dead.
What can I do to sort this out?
Cheers!
I went to do a defrag with Pocket Mechanics and it was supposed to restart in safe mode and defrag. But it only starts up in safe mode to the windows screen and stays there. Now I can't go anywhere else. Any ideas??? Thanks.
ThaiM said:
I went to do a defrag with Pocket Mechanics and it was supposed to restart in safe mode and defrag. But it only starts up in safe mode to the windows screen and stays there. Now I can't go anywhere else. Any ideas??? Thanks.
Click to expand...
Click to collapse
What version of PM are you running? I had this problem with 2.43 and I don't remember exactly how I got out of the situation. I seem to remember that PM creates a shortcut in \WINDOWS that is called from \WINDOWS\StartUp on restart. When I manually ran this shortcut, the situation was fixed on the next restart.
There have been several new versions since 2.43. There was at least 2.44 and 2.45, now I see there is a 2.50. It seems Anton has been so busy putting out new releases that he hasn't been able to keep up with the change logs, so I can't tell if this issue has been fixed. You may want to load the latest version and see if that helps. If not, send Anton a help request via his website www.wizcode.com, I am sure he will tell you how to fix it.
Note that all safe mode really does is disable your Today Screen items. Other than that, your device is still pretty much fully functional.
John
It's 2.45.
And it starts up to the "Windows Mobile" blue screen and just stays there. Nothing happens and I can't even do a soft reset or anything. Nothing. Active Sync can't connect to it so I can't execute anything. The only way is to take the battery out and then it just goes right back to this screen.
During startup, is there a key or something I can hold down to select a boot up option?
ThaiM said:
It's 2.45.
And it starts up to the "Windows Mobile" blue screen and just stays there. Nothing happens and I can't even do a soft reset or anything. Nothing. Active Sync can't connect to it so I can't execute anything. The only way is to take the battery out and then it just goes right back to this screen.
During startup, is there a key or something I can hold down to select a boot up option?
Click to expand...
Click to collapse
I assume you are trying to avoid a hard reset, as that would be the easiest option (and maybe the only one).
Before installing software I recommend a full backup program as your first ever purchase. These problems would cease to be problems as a hard reset can be followed by a full re-install of all your settings/programmes. I use SPB backup.
Mike
Yes, I'm trying to avoid a hard reset. And even then, I hope it works.
ThaiM said:
It's 2.45.
And it starts up to the "Windows Mobile" blue screen and just stays there. Nothing happens and I can't even do a soft reset or anything. Nothing. Active Sync can't connect to it so I can't execute anything. The only way is to take the battery out and then it just goes right back to this screen.
During startup, is there a key or something I can hold down to select a boot up option?
Click to expand...
Click to collapse
OK, this is not what I was experiencing with 2.43. I think you need to contact Anton for help. I agree with Mike Channon's suggestion, one of the first programs I bought when I switched over to Pocket PC was Spb Backup, and it has saved me several times.
John
I have searched and searched, but can't seem to find out if anyone has figured out a way to remove or disable SnapVUE completely.
I never use it, and I don't use the 3G modem so I don't need it at all.
It drains the battery and is annoying the hell out of me.
Is there any way to remove it, prevent it from starting or anything ?
-mortenft
Hmmm. I have always heard the other way.
MortenFT said:
I have searched and searched, but can't seem to find out if anyone has figured out a way to remove or disable SnapVUE completely.
I never use it, and I don't use the 3G modem so I don't need it at all.
It drains the battery and is annoying the hell out of me.
Is there any way to remove it, prevent it from starting or anything ?
-mortenft
Click to expand...
Click to collapse
I have always heard the other way of getting rid of Windows Vista and run more versatile SnapVue/Windows Mobile. You are the first one to ask kill SnapVue and 3G Modem. My sicere suggestion is get rid of Shift and buy a decent netbook or UMPC like Samsung Q1, ASUS R2H, RAON Everun etc. They all can run Vista and you can add broadband modem always, if you need one.
Thanks
Ram
In SnapVUE go to Settings > Power > Advanced
Here you can set the device to turn of if not used. Check both boxes and then set the wait time to 2 minutes. Then wait 2 minutes... SnapVUE will shutdown and will not come back unless you reset it in Vista.
Can be very weird knowing if you have turned Vista on after doing this though. A little jiggleing of the on/off slide button will do it. The SnapVUE button will return you to a blank SnapVUE (its blank because it is turned off) but will not return you to Vista - you'll have to jig with the on/off button.
saiweb said:
My sicere suggestion is get rid of Shift and buy a decent netbook
Click to expand...
Click to collapse
If there was some way of selling my Shift for a decent price (compared to what I paid for it) then I would. However, selling it with $5-600 loss to buy a netbook doesn't make good economics too me. That is why I wanted to get rid of SnapVUE so it doesn't drain the battery, and I can actually use the damn thing as I intended, having it in my livingroom to do "quick surfing" etc.
Now, if I leave it unplugged for more than a few days, it is empty, and I have to plug it in and use it with the cable pluged in. then, the next time I want to use it again, I have unplugged it - and so the story goes.
A really expensive piece of sh*t is my oppinion
King Reeky said:
In SnapVUE go to Settings > Power > Advanced
Here you can set the device to turn of if not used. Check both boxes and then set the wait time to 2 minutes. Then wait 2 minutes... SnapVUE will shutdown and will not come back unless you reset it in Vista.
Click to expand...
Click to collapse
I tried this. After 2 minutes the screen goes blank. Great I thouht - but I wanted to check - so I press the SnapVUE button and hey presto - it re-appears instantly - i.e. it's still sitting there draining my battery as far as I can gather...
Any ideas ?
Don't know why in my case the power options got screwy. From memory I had just liberated it (again, from a restored ROM) and installed some GPS software.
When it did disappear for me it was truely gone. No amount of button pushing would bring it back. So, I think that it is possible to turn the SnapVUE side off completely - just don't know how to replicate it. Sorry.
Had another thought - change your power settings while the Vista side is powered down.
*Correction* does not matter what the Vista side is doing. You need to ensure the SnapVUE side is in flight mode. I found that the 3G polling was keeping it alive. Can turn off SnapVUE at will now. So to recap, in SnapVUE 1. set the power options to turn of after 2 minutes. 2. Use connection manager to put the phone into flight mode. 3.Wait. SnapVUE will turn off and render the SnapVUE button useless. To switch to Vista use the on button.
if you don't want to have the snap viw, so why did you buy it from the begining????
The idea of Shift is to have two operating systems
Windows mobile + using it as 3G modem in Vista vies
and the Vista operating system (touch screen goodies)
My advice to you is to sell it and don't complaint
MortenFT said:
I have searched and searched, but can't seem to find out if anyone has figured out a way to remove or disable SnapVUE completely.
I never use it, and I don't use the 3G modem so I don't need it at all.
It drains the battery and is annoying the hell out of me.
Is there any way to remove it, prevent it from starting or anything ?
-mortenft
Click to expand...
Click to collapse
it does not drain the battery... I have about 3 hours of use in Windows 7. I'm using snapvue only for call and gps... and I'm not sure that you will find any netbook being more interesting than the shift.
if you think that your snapvue drains the battery then try to make it the lightest as possible.. you can stop the display using pBar or psShutXP .. and sincerely, I don't see anything better than that.
the best in that, is that you can just switch to snapvue, without display and guess what... you can get about 4 hours of battery life for Win7 because snapvue save battery life...
I really don't understand comments like in this post !
Hello,
I have the same problem snapVue kill battery when is in suspended mode windows ! there are a way to exlude eprmanently ?
Thanks A lot
If you really want to get rid of SnapVue/WM side of your shift you may try to just disconnect it physically.
Take a look at Mike Channons Shift dismantling guide:
"10 Remove the 2 screws located
in the areas shown. They are
under the ribbon cable connecting
the hard drive to the motherboard.
Care is needed in this area. The
motherboard is in two sections,
one for the x86 side (intel
processor, GMA950 video, card
reader etc) and another for the
WM side.
The 2 parts are linked via a
connector that is secured by
those 2 screws. WHEN REASSEMBLING
CONNECTOR
MUST BE RE-ATTACHED
PROPERLY."
Take a look at this pic-
the connector is underneath your ssd.
http://www.ebay.de/itm/HTC-Shift-X9...Card-Reader-/331454463495?hash=item4d2c39be07
I never tried it, but maybe...
But to be honest- i don't think it is necessary.
The IOO ROM i actually use has some "turn off device after not in use for x minutes" functionality.
One enticement to keep snapvue is to install a legally-purchased TextMaker to an old Windows Mobile phone, then copy that softmaker directory over to snapvue.
The IOO ROM will provide just enough memory to run TextMaker, which essentially gives you a full-fledged word processor that will run for 17+ hours. Not bad if you're stuck in an airport, etc.
A direct .cab install is not possible (that I've found) since the installation demands double the space of the .cab file.
Jake
Recently got my Shift and it was working fine. As of Windows update yesterday, SnapVUE is not working and the sound device does not seem to exist. I performed a reset of the Shift using Fn+3 key at boot in Vista However, SnapVUE is still giving me a blank screen.
Can some please help - I am not very tech oriented and would appreciate any simple steps I can try out on the device rather than have to send it back to HTC.
Thanks in advance,
pascal03 said:
Recently got my Shift and it was working fine. As of Windows update yesterday, SnapVUE is not working and the sound device does not seem to exist. I performed a reset of the Shift using Fn+3 key at boot in Vista However, SnapVUE is still giving me a blank screen.
Can some please help - I am not very tech oriented and would appreciate any simple steps I can try out on the device rather than have to send it back to HTC.
Thanks in advance,
Click to expand...
Click to collapse
I would suggest
1. Remove the power adapter, remove the battery and wait for 20 seconds and put back the battery and power adapter and turn on the device.
If the above method is not working..
2. Go to your comm manager on the Vista Side (top button on the right side of your display) click on Advanced Seettings button. This opens Advanced Settings dialog. Click on SnapVUE mode tab. Click on Reset SnapVUE. This will Hard Reset your SnapVUE that means it will delete all of your data on Windows Mobile side including your programs. If you liberated your SnapVUE, you have to reliberate it.
HTH
--Ram--
Help needed.
I have been leaving my Shift in the drawers for sometime. Today, I took it out and charged the battery.
It boot up sucessfully after a full charge but went into sleep mode when I was loggin in. The it refused to boot up from then on.
The green light on both the "start" and "battery" light is on but that is all about it. No activity on the screen or the harddisk.
I tried the "F3" button as well but nothing happens.
I need help please! Was thinking of upgrading it to Windows 7.
Thanks.
So, you don't get any action on either WM or Windows side?
wovens said:
So, you don't get any action on either WM or Windows side?
Click to expand...
Click to collapse
Hi wovens,
thanks for helping...finally.
I mange to get into the WM side but not on the Windows side.
Many thanks!
Just a suggestion, I am no expert did you power cycle it?
ESKO81 said:
Just a suggestion, I am no expert did you power cycle it?
Click to expand...
Click to collapse
Sorry, I dont understand what "Power Cycle it"?
How does it work?
ywilson said:
Sorry, I dont understand what "Power Cycle it"?
How does it work?
Click to expand...
Click to collapse
Disconnect any external power.
Shutdown windows.
Take the battery out.
Wait a minute or two.
Put the battery back in.
Power on.
I tried that as well but nothing happens. Only the Wm side is still working but the Vista side is totally silent.
After the battery has been removed, the WM side is off until the power switch is moved to turn the PC side on.
So something is happening on the PC side when you turn the power on for the first time following battery removal.
Do you get the option for BIOS? Pres Del at power up so see if you can get some diagnostics. It might tell you if some hardware is not working.
If you have an external monitor you could try connecting that to see if there is anything to see on the PC side.
I'm afraid I'm no expert on this.
Thanks Flanimal. Tried all that but still nothing.
I suspect the BIOS is corruptted. Is there anyway i can get my BIOS back?
You can download a bios update from HTC website (or at least I could sometime ago) but you will need to be able to boot first to update BIOS as far as I can remember.
So, let's recap, when you boot the Shift, you don't get anything on screen at all on the XP/Vista side? Not even booting options, like, press F2 to do this of F8 to do that? Nothing at all? I am at work right now and don't have my Shift with me to be able to be more clear about options.
internal battery?
Out of curiosity, I just did a google search to try to find out if the Shift has one of those 'penny' internal batteries inside, that might need replacing over time.
I coudn't find anything to confirm or deny this, but it did leave me wondering:
A. Is there a penny battery inside the Shift that will eventually die and need the Shift to be opened up for replacement?
and
B. What would be the behaviour of the Shift on the absense of the aforementioned possible battery?
Flanimal said:
Out of curiosity, I just did a google search to try to find out if the Shift has one of those 'penny' internal batteries inside, that might need replacing over time.
I coudn't find anything to confirm or deny this, but it did leave me wondering:
A. Is there a penny battery inside the Shift that will eventually die and need the Shift to be opened up for replacement?
and
B. What would be the behaviour of the Shift on the absense of the aforementioned possible battery?
Click to expand...
Click to collapse
Looking at the dismantling guide (HTC Shift Dismanting Guide by facedemol PDF) published in this site it does not seem to have one.
wovens said:
Looking at the dismantling guide (HTC Shift Dismanting Guide by facedemol PDF) published in this site it does not seem to have one.
Click to expand...
Click to collapse
I've been mulling this one over and it occurred to me that the Shift maintains the time and date even when the main bettery has been taken out.
I wonder how it might do this without a power source. Maybe there is a battery hidden in there somewhere...