Sending emails with attachments from Outlook Mobile - Networking

Hi
We have several HTC phones with Windows Mobile 6.0 and 6.1 that have the same problem. Problem is that when they try to send an email with no attachment it sends fine using GRPS but as soon as you add an attachment of any size it tries to send the email using Wifi even when Wifi is turned off! Consequently the email doesn't send and the complete send/receive cycle fails meaning the user doesn't even get any new emails and no errors are displayed. It is very frustrating for the users as they have to constantly check the outbox to be sure send/receive is working.
For a little background, the reason i think its trying to use the Wifi connection that i checked the control logs (see below) on the device.
2008-06-27 16:20:09 SyncBegin (null)
2008-06-27 16:20:09 EngineBegin Microsoft Exchange, 2.5
2008-06-27 16:20:11 EstConnection WOI NOT requested
2008-06-27 16:20:11 EstablishConn hr=0x85020006, handle=0x820d89aa, pri=0x8000, status=0x24, flags=0x0, wait=1
2008-06-27 16:20:41 EstablishConnTimeout hr=0x85020006, handle=0x820d89aa, status=0x24
2008-06-27 16:20:41 EstablishConn hr=0x85020006, handle=0x820d89aa, pri=0x8000, status=0x24, flags=0x0, wait=0
2008-06-27 16:20:42 RadState DN={98C5250D-C29A-4985-AE5F-AFE5367E5006}\TNETW12511, N=IEEE 802.11b/g Compatible Wi-Fi Adapter, S=0, DS=18060030, T=1
2008-06-27 16:20:42 EngineEnd hr=0x85020006, Cannot connect with current connection settings. To check your connection settings, select Start, then Settings, then Connections.
2008-06-27 16:20:42 SyncEnd
I have tried adding rogers/yahoo email account using imap and it sends email with attachments with no trouble.
What gives??

More info
Did a hard reset of the phone and now in the log instead of trying to connect to wifi a get a simple error
2008-07-10 17:29:32 ConnInfo Failed (0x80004005)
All the research points to their being a problem with an sync item which probably is the email with the attachment. But why??? I've tried all different types of attachments and combinations.
Also, i did get it to work 3 times right after a hard reset but subsequent tries failed.

Related

Useful Utility for PocketPC - Comments please....

I connect to 4 or 5 different wireless lans in the various places I work and also to GPRS.
For each one the connection to the internet will be with a different provider and therefore the SMTP server I need to use for sending mail will be different, or may even be a POP service running on a local Exchange server.
This is a pain. I have written a utility that solves this problem by allowing you to switch smtp server for all your mail acccounts in any mail client quickly on the fly.
Basically you configure any mail clients to use an smtp server called virtualsmtp and then you set up all the different smtp servers you use by IP address in the utility.
The utility sets a host record in the registry for virtualsmtp pointing to whichever smtp server you want to run.
It's called SMTPSwitcher (very imaginatively) and runs from a notification icon in the system tray.
It's a bit flaky at the moment (mainly windowing problems and issues with the NotifyIcon) and I also can't delete the server entries because RegDeleteKey always returns error 5 : Access Denied.
If anyone wants to test it or has any ideas or comments please post here.
I'd be happy to test it for you
nice software. I was wishing for it last thursday when I had to send mails from the wifi access point of a friend.
I would be glad to test it (qtek 2020, windows mobile 2003), once my phone decide to work (it did a quick 3 seconds journey in my wc today. oops)
OK. I can post the app here.
1) There is no install program at the moment, just an exe file.
The best way to install is to just copy to your PPC.
You can run by clicking on exe or create a shortcut in your startup folder.
2) It is written in c# for the .NET compact framework so you must have the .net CF installed which you probably have anyway.
3) The biggest problem at the moment is that the Remove button does not work properly.
If you need to delete entries from the list you will need to use a registry editor. The entries are stored in HKEY_LOCAL_MACHINE\Software\SMTPSwitcher.
4) Sometimes the app stops responding and wont display its form when you click on the icon. If this happens you can try to terminate it using the Settings->System->Memory->RunningPrograms option or do a soft reset.
I will be trying to fix the Remove button and unless I can find a fix for some of the problems that cause the app to stop responding I will probably remove the feature that lets you run it as an icon.
I had this problem ages ago where i would go to a friends house or a wifi hot spot but of corse could not send email.
To get round this i purchased a domain name and email account with easyspace. this works well for me, as it done not matter how i am connected either GPRS, or WiFi i can still send emails from just the one account.
The only problem just noticed the other day is if i use orange UK it works fine on GPRS connection but not if its a 3g connection, Orange are looking into this.
Please dont take this as critisisum your program is a excellent idea, I just like the idea of not having to take any notice of how i am connected and email working
John
Subscribing to a roaming smtp service is another way round the problem as is using webmail.
My problem is that I have 5 or 6 mail accounts in different domains and a lot of roaming smtp services will not relay for any domains other than the ones you have with them.
I have uploaded a new version which has a DNS resolver built in.
Instead of typing in the IP address of any smtp server you want tp use you can enter the name and it will look up the ip address assuming you are connected to a network.

outgoing email through smtp.o2.co.uk

Is anyone else having problems with all email attempted to send from the Exec through o2's outgoing mail server returning a failure message at the moment?
Very frustrating. I like to quickly turn WiFi on, sync email and fire off a few snap responses when I get back to base before I decide whether to fire my PC up or not.
Have you clicking the 'outgoing mail requires authorization' box in account options?
I've never actually used my O2 e-mail account to send messages before, but after seeing this thread I tried it and sure enough it didn't work until I ticked the "outgoing mail requires authorisation" box!
Hopefully your advice will fix it for FunkyMagic too!
"I like to quickly turn WiFi on"
hi funky magic
you can't use your wifi connection with the smtp.o2.co.uk setting - that only works for gprs. for wifi you need to set the smtp to your internet provider NOT o2. i use Blueyonder for my home internet - so my smtp is smtp.blueyonder.co.uk - works perfectly. i actually have 2 mail accounts set up - one for use at home on wifi using blueyonder, the other for when i'm out and about using the o2 gprs connection
best
mikey mike
Cheers folk!
I think prior to today I was (without really thinking about it) -
Switching WiFi on.
Recieving new email.
Composing responses and hitting send.
Then just sticking the thing on the cable connected to my PC for charging where I leave it for a few hours before going out for the evening or 'fiddling' (at which point pass-through would have sent the emails correctly at the next 15min sync).
I was in a bit of a rush today to confirm an email had gone out so hit send/recieve after creating a new mail PRIOR to connecting to the wire which I don't think I normally do!
Problemo solved!
Mikey Mike said:
you can't use your wifi connection with the smtp.o2.co.uk setting - that only works for gprs.
Click to expand...
Click to collapse
My O2 account with smtp.o2.co.uk works fine for me with wifi
I've just been fighting with this for about an hour, hopefully some of this might be of use to someone:
Receiving mail from an IMAP4 account on my own Linux server. Using the same server as an outgoing SMTP relay.
Everything worked as intended, but obviously could only send outgoing mail when connected via wireless network at home (the SMTP server only allows relay to IPs on the LAN, like most ISP's relays).
Clearly this isn't much use on a mobile device, so I reconfigure outgoing mail to use smtp.o2.co.uk. This fails, which I assumed was because I was not connected via the O2 network at the time.
I enable "outgoing mail requires authentication" and "use seperate settings", and enter my O2 username and password, as used to log in to the website. Still no Joy. I try various permutaions of the username and the previous version of my password, enabling SSL, etc. with no success.
Getting suspicious that this is an XDA issue, I create an SMTP account in Thunderbird on my desktop PC, using smtp.o2.co.uk with authentication. A little trial and error confirms that using "[email protected]" and your website password to authenticate (no SSL or anything clever enabled) works, even though my PC is connected to the internet via another ISP.
I try re-entering the settings a squillion times, rebooting the exec, etc, without any luck. I become suspicious that the changes in config aren't taking. I dig through the registry in search of the settings, but don't find them.
Then it occurs to me to delete the IMAP account entirely, reboot the exec, and re-create it from scratch, this time using the known-good settings for the O2 smtp server. This appears to have worked. I can send email via smtp.o2.co.uk, and it works regardless of whether I'm connected by UMTS to O2 or my wireless LAN at home.
kimble
you are a star! works perfectly
mikey mike
Same problem but with Blueyonder?
Hi All,
Im having a similar problem with my Exec and outgoing mail via GPRS/3G and smtp.blueyonder.co.uk. I get "Invalid message recipients". however if i send a message to my own email address at blueyonder it is sent ok. also if i send via wifi its ok. If i send the message using my SPV C500 via GPRS it sends OK. All the settings are the same.
I wonder if its a 3G/UTMS problem? unable to get just GPRS coverage (I dont belive im saying this).
I hope this dose not mean another Hard reset.
Regards
Premo
Kimble: Thanks for an awesome post! 8)
[EDIT: I am using my own Exchange server, so it doesn't matter to me, but I can use the info to help others, so thank you.]
Kimble, you star. i had the same problem but it's working now.
I note that SSL can't be turned on. Does this not concern anyone else?

All of the sudden cant send out emails from 1 of the 3 email

I didndt change any settings and have went over the settings over and over and they are all the same. One of my email adresses wont send out (but can receive ) emails. When I hit the send/receive button it sais
"Messages cannot be downloaded to your mobile device. Make sure you are connected to the internet and that your email accnt settings are corrent. Then try to download messages again"
I even tried to delete the account and then recreate it by doing the setup again.....this is the only account that wont send emails.... it's a IMAP aol account...please help
__________________
Visor Prism-> Sony Clie T665c-> Sony Clie UX-50-> Qtek9100
Are you connected via WiFi to your own internet gateway at home, or are you connected via GPRS?
via GPRS/EDGE
Try an alternative smtp server for your outgoing mail and see if that makes a difference.
does anyone know any alternative smtp server for aol? Im currently using smtp.aol.com thanks in advance
anyone? please help...cant send emails for a week now.
bump..i've seen a few people lost on howard forums that this has been an issue with aol smtp servers...can anyone confirm this?
i'm having the same problem with sending emails
I'm having the same problem - In fact, I have the same problem when using WiFi on my home network, while my home computer using Outlook (with the same settings) running on the SAME WiFi network connects to AOL's SMTP just fine.
I'm stumped.

POP3 Problem : E-Mail cannot Sync

Can anyone or has anyone successfully set up and sync'd to a pop3 acct with their HD yet???
I use the same settings as on my desktop computer and get a message in outlook
"Outlook cannot be downloaded to your mobile device. Make sure you are connected and that your email settings are correct. Then, try to download messages again".
This cannot be, I am connected VIA wifi, I can browse the Internet ( using Opera ) and made sure the password was correct ( pullin' out the Stylus )
Any SOlutions ???
You do know pop3 messages are not left on the server after you downloaded them on your desktop, don't you? So unless you have checked the option to leave a copy on the server in your e-mail client you cannot download messages again.
For a more conenient use you should get an imap mail server. With imap the messages are server based, so whatever you do with the messages in your mail client (mark them as read, delete them) will happen to them on your mail server. This way you can have the same messages on every device you use to view them (desktop, phone, laptop).
Thats not IT
chr5s11 said:
You do know pop3 messages are not left on the server after you downloaded them on your desktop, don't you? So unless you have checked the option to leave a copy on the server in your e-mail client you cannot download messages again.
For a more conenient use you should get an imap mail server. With imap the messages are server based, so whatever you do with the messages in your mail client (mark them as read, delete them) will happen to them on your mail server. This way you can have the same messages on every device you use to view them (desktop, phone, laptop).
Click to expand...
Click to collapse
Yes, I am very much educated in the process of retrieving an email. but even if My Inbox was empty, I would get an empty INBOX, not an error message.
This is just a guess but how are your network choices set for Outlook, ie Work ISP etc?
Are you on contract or PAYG? I've never been able to use my phone's IMAP or POP3 client, regardless of model, due to the way that PAYG WAP works...
unless 'syncing' with pop three is different from what I think, I have accessed my pop3 account without hassle on my xda2i. (not bought the HD just yet )
I've used it with IOL and GMAIL wthout too much hassle on PAYG vodafone UK gprs.
This is my config :
I am on T-Mobile WNW - Free Internet HSDPA, ( I have unlocked the content restrictions to view all websites )
I have the following pop3 Settings:
Email : [email protected]
Your Name : Name Here
Account Display Name ( Greyed out ) : Name Here
Incoming Mail Server : [email protected]
typeop3
User Name : [email protected]
pwd : ********
Save Password : Checked
Outgoing SMTP ( Requires Auth & Use same usr name and PWD )
Advanced:
--------------
Network Connnection : T-Mobile Internet
AutoMatic Receive : 2hrs
Message Type : HTML
This is the total config, It is exactly the same as my outlook on windows XP machine, which can sync. I am however unable to on my phone.
I am asking if anyone who has a HTC Touch HD has successfully setup a pop3 yet ????
Hi,
I has a similar problem and I am on T-Mobile,
I unchecked the proxy option in Setting / Connections / Proxy Settings and it seems to work now
Tom
In network connections you have T-mobile as the internet access network?
He stated that he is using WiFi, the internet connection setting should not be relevant. The proxy setting mentioned by tombradshaw above may be problem.
I'm having the same exact problem, using the internet connection, did anyone find a solution for this pls?
faw+ said:
I'm having the same exact problem, using the internet connection, did anyone find a solution for this pls?
Click to expand...
Click to collapse
The solution is already posted as well on other threads.
Turn off the proxy server option and it'll work.
No that didn't make it for me
The asnwer is very simple
your setting:
Email : [email protected]
should be:
Email : example (without the rest the account knows this from the POP and SMTP )
This should make your email to work!
Has anyone come up with a solution for this yet? I am trying to connect to a pop3 e-mail account belonging to a privately owned domain and have everything set up in the same way to the original poster, except I am connecting via my provider's (Orange UK) data tariff.
My Internet connection does not have a proxy specified, I can connect to a hotmail account without issue, and I know all of the details are correct as I have just set them up fresh on a different computer.
Any suggestions not already mentioned will be appreciated as I have read through the entire thread and none of the suggestions so far have led to me being able to connect.
The message I receive is:
Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again.
Click to expand...
Click to collapse
Is there really no one out there who knows how to solve this? I really don't want to be stuck using hotmail when I am travelling half way around the world
Hello,
I also have the same problem:
While my first pop email account works fine, the second (pop.gmx.de) doesn´t synchronize any more. For the first two weeks everything worked fine, but a couple of days ago, the second mail accoutn stopped working.
Of course I checked the logon data sevral times, re-entered the complete data as a new account, soft-reseted my Touch HD, etc.
I also checked the same POP mail account at the same time from my notebook without any problems - so it cannot be a server problem.
Strange: When I you the web interface from GMX it tells me that there have been several unsuccessful logon attemtps to my account.
So it seems as if the Touch HD scrumbles the POP password, that I re-entered unnumbered times.
Any ideas or solutions to this?
Greetings,
Lumi74
lumi74 said:
Hello,
I also have the same problem:
While my first pop email account works fine, the second (pop.gmx.de) doesn´t synchronize any more. For the first two weeks everything worked fine, but a couple of days ago, the second mail accoutn stopped working.
Of course I checked the logon data sevral times, re-entered the complete data as a new account, soft-reseted my Touch HD, etc.
I also checked the same POP mail account at the same time from my notebook without any problems - so it cannot be a server problem.
Strange: When I you the web interface from GMX it tells me that there have been several unsuccessful logon attemtps to my account.
So it seems as if the Touch HD scrumbles the POP password, that I re-entered unnumbered times.
Any ideas or solutions to this?
Greetings,
Lumi74
Click to expand...
Click to collapse
My GMX worked perfectly for months, but since 2 weeks its exactly the same like you describe it. Yahoo still working without any problems. Seems GMX changed something on their servers
6Fg8 said:
My GMX worked perfectly for months, but since 2 weeks its exactly the same like you describe it. Yahoo still working without any problems. Seems GMX changed something on their servers
Click to expand...
Click to collapse
Yep. For me too. Since a few days my gmx won't work...
As for the GMX account not working, i tried it again today without changing anything in settings. Just hit send/receive - worked like a charm!

Sync Error with email account

I am currently using an IMAP4 mail server through my ISP, Virgin Media for my mail on my PC (Outlook) and attempted to set up the connection for it on my phone.
As an old Blueyonder customer i have been following the Blueyonder Mail setup guide on the Virgin Media email website but it does not appear to be liking me.
Every time I attempt to collect my emails it tells me "Error Synchonising" and a popup appears "Cannot connect with current connection settings. To change your connection settings, tap Settings." This appears over my 3G connection.
When hooked up via USB to my PC then it works fine.
Also, another issue seems to be that I am unable to find the 'Domain' required to set up a Push event.
Could anyone assist me and suggest where I might be going wrong?

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