Database Users

First timer

It's my first time hard-resetting my wizard (random resets are finally getting to me), but I was wondering how on earth am I supposed to do this. I follow all the procedure, and all that appears is a screen filled with the colors red green and blue. I hold for about a minute more after that screen shows up and nothing more appears. I know i'm supposed to see some dialog box that asks if I want to clear it, but I'm just not seeing it.

Hi - this is the way i do it.
Turn device off.
Hold comm button (top left) and record button (top right) together.
Turn device on - keep fingers on two buttons above.
Black screen should come up with some writing (take fingers off buttons above) - press call button (green)
and it will hard reset.

This may work. But that is NOT what the manual says to do. It says to hold the top side left and top side right buttons and use the stylus to push in the reset button on the right side. But I did this and it did nothing.
HTC Wizard, i-mate K-JAM, Cingular 8125:
While holding the Comm manager button and the Voice Command button, push in on the soft reset button (reset hole) once. Keep holding the Comm Manager and Voice Command buttons until there is a screen asking you if you want to clear all data. To commit, press the green send key.
Note: The Cingular 8125 also has a software hard reset option. You can find this application in the Settings folder under "Clear Storage."
http://pocketpccentral.net/help/cingular/8125reset.htm

I've tried the hardware button method several times (camera button, comm button, and turn on) and I even tried the other method (which did nothing) but when I perform the comm and camera method, all I get is a multi-colored screen that has two strings of numbers on it. So the next question I got to ask is, is a clear storage for the 8125 as effective as the hardware reset?

Some people think it is, some don't - I think it's pretty close give it a shot

Just navigate to clear storage its easier.
Start > Settings > "System" tab > clear storage
It will ask if you really want to, tap yes then it should hard reset.

This is how I hard reset to UPGRADE or RELOAD the ROM from my PC:
I keep the device on... I hold the top left (comm mgr button) and top right (voice command button) then I press the reset button on the right side with my stylus. ONce the device goes to black screen, I release the top left button while still holding the right... wait 3 seconds then release the top right button. At this point you should be to a DOS like screen with a USB label in the lower left. You can then load the ROM from your PC to the device.

WM5 Password Forgotten

Hi, a helpfull friend has set the WM5 password to strong alphanumeric and has forgotten it,or just wont tell me what it is. Can anyone tell me, how can I get around this to get MDA Vario working again?
Many thanks

I think a hard reset may fix.

But I am not to sure.

I have tried that, device is still coming up with password request.

All I can think of is flashing it with a new ROM but if it goes bad it could kill the device and I am not sure it would remove it but in theory it should. Other members may have some hacks to fix it.

A hard reset will definitely remove the password, maybe you are just soft resetting the device.

I have tried as says in manual many times, it comes back up with the password screen every time.
I can only try it with MDA:
Turned off
Turned on with password screen illuminated
Manual says:
88 Managing Your MDA Vario
To perform a hard reset
1. Press and hold the Comm Manager button and Voice Command button on
the device.
2. Keep the two buttons pressed, and at the same time, use the stylus to lightly
press and hold the RESET button.
RESET button
Voice Command button
Comm Manager button
I have tried it with MDA:
turned off
turned on showing password screen

Sounds like you are doing the reset wrong....
Hard resets are awkward - hold in the two top side buttons, press the reset and keep holding the top two buttons after you have removed the stylus from the reset hole. About four seconds should do it.
Hope that helps.

you'll know if you got it because you'll get a black screen with white lettering that says "press send to format" or the like
otherwise its just a soft reset. On an older ipaq I had, if I had a password it would ask on teh PC everytime I synched. This was with PPC 2003. I'm not sure if you'll still have a problem when you try to sync your data though.
Good luck.

Bilbo_28 & others - You were right, I was not doing a hard reset properly and getting only the soft reset.
It seems after doing it a few times, that the hard reset instructions in the manual should read something like:
hold in the two top side buttons, both the send and receive buttons leds should come on and stay lit.
Insert the stylus in the reset hole and observe both send and receive buttons extinguish
remove the stylus from the reset hole and keep holding the two top side buttons until:
The screen goes black and the following message appears:
Press send to restore
factory default,
Other keys to quit
Release the top two side buttons
Then press SEND to restore factory default
or press any other key to abort hard reset
I think an e-mail to T-Mobile telling them to update the manual would not go amiss !!
Many thanks for your assistance.

Thankz man
hey thankz man really got a great relief

Wow. I was doing the hard reset wrong. I had the same password problem. But now its stuck on the "align screen" menu wth? It moves the cursor around the screen and yet it comes back to the menu. I've run through it at least 10 times now

How to do hard reset???

How to perform fckn hard reset.
I m using manual but nothing happened
voice, comm and reset button are ok
but
when i press voice and comm and resets when phone is turned off it not hard resets but it is off non stop.
what shell i do???
i ve tried so many methods. to press gently reset button, to hold 2 buttons, then reset, then again hold.
nothing
AAAAAaaaaa

After you pushed the buttons & soft re-set with stylus, did you push the "send" key? (green phone hardware button)

no. but i read about pushing that button after message appeared on the screeen but it never appears.

hold down the comm manager button and voice memo button (both on top) then push in the small hole in the side with your stylus and hold it down until your phone boots up and gives you a message to send. Alternatively, you can go to Settings --> System --> Clear Storage, enter "1234" and hit ok.

xmarkom said:
no. but i read about pushing that button after message appeared on the screeen but it never appears.
Click to expand...
Click to collapse
O.K., then I can only suggest to keep trying until the message to send does appear, or hit send without the message appearing.

Can you boot in to your OS? If you can then just go to Start--> Settings--> System--> Clear Storage and that will do a hard reset for you.

xeno1 said:
Can you boot in to your OS? If you can then just go to Start--> Settings--> System--> Clear Storage and that will do a hard reset for you.
Click to expand...
Click to collapse
Based on the info stated in his thread, I'm assuming he can't get past the splash screen. It sounds like some type of program was pasted to start-up preventing the device to get to the Today screen.

Prolly not the right way to do it but i was getting the same problem trying to "hard " reset my phone. he is trying it while the phone is on and displaying everything. personally i held it for 5 minutes and the screen never appeared. i then thought i was doing something wrong. by chance i tried turning the phone off and then holding the buttons which prompted me to press the send button. and there you go system formatted.

RedCastle said:
Prolly not the right way to do it but i was getting the same problem trying to "hard " reset my phone. he is trying it while the phone is on and displaying everything. personally i held it for 5 minutes and the screen never appeared. i then thought i was doing something wrong. by chance i tried turning the phone off and then holding the buttons which prompted me to press the send button. and there you go system formatted.
Click to expand...
Click to collapse
He mentioned in his thread that the phone was "OFF" when he tried the hard re-set.

BA password HELP!

Someone pls help me. I had my BA password protected. The problem is i've resetted it but i didn't change anything and now i cannot access my BA coz it dont accept my password :-(. Pls help me

ah.... i think many people here knows this bugs has happened from WM6.0 soft reset may help you..
if the problem persist
go to boot loader mode to clean only the registry hive (it may resulting your installed programs to stop working....)

to clarify on the above post, press both left hand side buttons in and then press the reset button. then you should get 3 options. you press the top left button to scroll through the options and the bottom left hand side button to enable or disable the option. after the options are set, press the reset button. if this doesnt work, press the power button, the top left button and the reset button and flash your device

HR is ok! Happy lucky!

HTC HD2 Screen Password Problem

I've just got my HTC HD2 and after playing with it for while i set 4 digit password for the device as it turns on so it should ask for password.
After reseting and turning the fone on i couldn't manage to enter the password as i enter password it says WRong password or it doesn't even accept the password and remains on the password entering screen.
Any help to remove this password or deal with this issue plz.
Its just brand new fone.
plz help i am really stuck with this thing if u have post or anything regarding this just give me link i'll follow it please...
thanks in advance

HELP!!!
please help me out i am really in trouble ...
sorry for being noob but i really do need to unlock the screen.
thanks

dont delete ... plz

did you just install swype 3.9 ? it has an issue with screen passwords. look through the forum, first few pages there are a few current threads. I think its bad news though, hard reset time....
Code:

No i didn't install any software i just used the software that comes with the HTC HD2 it self and all i did is set put password wenever u turn off screen and turn back on.
and its annoying is there any way to remove this? plz help!

Performing a factory reset via settings
The most convenient way to do a factory reset is via the phone settings.
On the Home screen's Settings tab, tap Menu > All Settings > System > Clear Storage.
Enter 1234.
Tap YES to perform the reset, or tap NO to cancel the reset.
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using buttons on the phone.
With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
While holding the volume buttons, press the END/POWER button briefly and then release it.
When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.
Well that did the job for me..... i suggest use it if u need it only!

it happened to me too
hd2 password lock is not reliable at all, it happened to me twice so far. very annoying. hard reset is the only solution.