Right i need some help, big style.
Had me phone now for nearly a couple of months and it's been fine. Then today it all went wrong. Firstly the phone just did'nt work no signal or anything. Tried everything to fix but nothing seemed to work. So hard reset. Now the phone boots up and goes thru setup etc.. (but no 02 option??) gets to my today screen but when I choose anything i get a msg saying did i want to run unknown program etc.. choose yes/no. I have chosen all the combinations to get it to work but the phone sometimes freezes so i have to soft reset to get going but then I'm back to square one. I've downloaded the backup o2 rom but when i run it i get an error saying it cannot create a folder??? So at the moment i can use the phone sometimes but sometimes it freezes up 9/10 i cant sync with comp.
Before you ask I only have tomtom installed and afew themes, and the xda worked fine before hand.
Any ideas please would be a great help. If not I'll be straight on the phone to o2 to get a replacement.
cheers
screen shot of the error msg i get
screen shot of the error msg i get
Right getting really annoyed now with my phone :evil:
managed to get it working again after downloading the o2 rom and re-flashing. Since i started this thread i have re-flashed rom about 3 times!!!! My phone just stops working. No network signal or anything!!! All the problems started after i install wisbar, phones never been the same since. stoped using wisbar and started pocket plus. phone worked fine until i soft reset cus it frooze. when it restarted nothingworked. I'm just about to flash again for the 4th time. Only gonna install tomtom and eten dialer and afew games thats it. I'll install in basic mode but wont delete any o2 files as normally do. If it goes again after this it's going back to o2.
cheers
Well, simply send it back for warranty repair, what's the problem? These things happen, I'm used to that... had to bring my Nokia 6600 back 2 times during warranty year... :?
does it damaged the phone if your constantly re-flashing the rom?
Sorry to keep posting but is there an anti-virus software or something cus i think there must be something on my xda cus even after flashing the phones still not 100%
cheers
Keep in mind, by the way, that flashing your rom with any ROM other than one provided to you by your provider is grounds for voiding your warranty
yeah I know i just thought that may fix whatever problem there is. I think i've just got a dud mini s. Worked fine for a month but now it's gone crazy. I think re-flashing with the o2 rom 5 times and still no joy means the phone will go back.
I'll ring o2 first thing in the morning.
cheers
I'm having a wierd problem with my Hermes. I have the Scnaps 4.01 WM6 rom on my phone right now, but the same thing happened with Blacks rom when i was running that.
Sometimes when i turn it on, it says it has signal so i try to make a call i get operation failed, and then you see the signal drop back to searching, it finds the network and then logs back on. Same thing happens even if i dont make a call, turn on the hermes, and look at it, has signal, then 10 seconds or so later it drops to searching (it never really had signal) then logs back on, and then sms's get delivered. I've also had people try to call me during this time and it's like the phone is off.
I've tried a few different radio versions recently but same behavior with all of them. 1.54.30, 1.54.07 and currently on 1.43.
Something else weird is the fact that it seems like (I could be wrong) this only happens after having the rom on for a week or so, ie after flashing a rom, the first week or so i don't get the issue, then it slowly starts to happen - this could just be my imagination.
Has anyone else had this issue? Any ideas/suggestions welcome, thanks
Hi Ferni...
This is something that is becoming quite an issue recently
Firstly, have you made sure the SIM contacts are nice and clean and everything is fitted OK - and have you tried a different rom image? If not - try these first.
Secondly, where abouts in the world are you and what network are you on?
Thirdly - when did you install 1.54.30 and 1.54.07 - did your problems start before or after you flashed a 1.54x radio - and what radio were you running before trying these.
Finally - What other information do you have about your device - is it a herm100,200 or 300, what IPL/SPL is it.
Sorry for the 100 questions, but I'm investigating these issues at the moment as a lot of users have had similar problems especially after using radio 1.54.x as this thread discusses.
Thanks for the reply. Just read the other thread you linked to (and the threads it linked to). Interesting to know i'm not the only one.
I just pulled the sim out and gave it a rub and the contacts and put it back in. I also had a bigger battery in it, so i removed that and put the standard one back in. See if that makes a difference.
I used to run the black rom, now I run the schaps one, trying to avoid flashing it again just a pain to resetup everything you know....
I'm in Australia, on the Optus network. The JasJam is actually only sold by Telstra here, but i got one 2nd hand and use it on the optus network fine (Optus sell the Dopod). The latest radio rom 1.54.30.10 i belive is actually from Telstra - in the offical WM6 rom from them for the JasJam.
As for when i flashed which rom and when the problems started happening - i can't really say sorry, i didn't keep track. I've had the phone around 6 months, flashed it with a cooked WM6 rom (black i think) when i first got it, i probably updated the radio as well.
How do i tell if it's a 100, 200 or 300? Also not sure what SPL it is, HardSPL or something?
Tempted to flash it to the official telstra rom released recently with the latest radio, so if it does die completely i can send it back for warrenty. What do you think?
Thanks for the info - every little helps at the moment!
Firstly, yes - the radio you're running is native to the area and network and so if you're running 1.54.30.10 and it goes duff you should be covered by your warranty so don't worry. Also, it's not certain yet that there is definitely a problem with this radio so don't loose too much sleep. (Most of the problems linked with this radio that I've researched so far seem to be coming from Europe and after rolling back).
As for flashing with the official ROM, that's a decision for you - however in the cases of sudden GSM death, the phone will still boot to Windows and it is still possible to flash the OS and bootloader roms (just not the radio) so if it did go bad with an unofficial ROM on it you should still be able to roll it back - again sleep easy ;-).
As for the problem - the steps you've taken are a good start, see how it goes and keep us informed here.
It may be worth also trying to manually set your band (if applicable on your network). Sometimes problems like this can be caused by issues on the network itself and trying an alternative (maybe a friends) SIM card for a different network or even manually switching the phone to GSM (if available) can "cure" a problem (although it's a pain if you specifically need to use 3G and it's data speeds!).
Finally - to see your full device information you need to enter the "bootloader" (tricolour) screen. Hang on to this information on the bootloader screen as it can be useful if you ever encounter a bad flash.
To do this, hold the OK button on the left of your phone and the power button on the right then press the little reset button with your stylus. You will then see the model at the top with the IPL version below it and then the SPL version below that. To get out of the tricolour screen, press the reset button again. Needless to say this won't erase anything or damage your device but make sure you close your apps and save your data first
I'm not running 1.54.30.10 right now, think i'll flash back to that monday just in case.
Since changing my battery back to the original and cleaning the sim card, still having the same problem. Seems to be happening more and more often as time goes on.
I've actually already manually set my band and tried to run without 3g turned on before i posted this thread when i was doing my own trouble shooting, and it didn't help.
When flashing i normally just push autodetect which is why i don't know my bootloader info off the top of my head.
It's a HERM100 running IPL-1.04 and SPL2.10.Olipro.
I'm starting to think it only has a limited time left in it before it doesn't pick up radio at all. When that happens i'll flash the official firmware back on it, and the orig bootloader (not sure how to do that yet, will have to look it up). And see if i can get warrenty.
ferni said:
I'm not running 1.54.30.10 right now, think i'll flash back to that monday just in case.
Click to expand...
Click to collapse
What radio are you currently running? Thought it was 1.54.30.10 or did you change that the other day when trying a new ROM?
ferni said:
Since changing my battery back to the original and cleaning the sim card, still having the same problem. Seems to be happening more and more often as time goes on.
I've actually already manually set my band and tried to run without 3g turned on before i posted this thread when i was doing my own trouble shooting, and it didn't help.
When flashing i normally just push autodetect which is why i don't know my bootloader info off the top of my head.
It's a HERM100 running IPL-1.04 and SPL2.10.Olipro.
I'm starting to think it only has a limited time left in it before it doesn't pick up radio at all. When that happens i'll flash the official firmware back on it, and the orig bootloader (not sure how to do that yet, will have to look it up). And see if i can get warrenty.
Click to expand...
Click to collapse
*IF* this is the sudden GSM death syndrome then it will progressively get worse unfortunately - but it might not be that (think positive!)
[edit : removed - brainfart you answered my question] Incidentally, just updated this thread here - Look at post #60, it's a long post but there is a couple of possible things for you to try there (multiple flashing on a "chilled" phone) for users who STILL have some GSM connectivity... Might be worth a go and certainly could do no more harm... The post itself is very technical but just follow the instructions about 3/4 way through the post and ask any questions back here in this thread so things don't get too confused!
In terms of flashing your ROM - when you _really_ feel the phone may die _very very soon_ then it's worth considering flashing it with the latest OFFICIAL rom from your provider while you are able to do a full flash but don't leave it until DHL are at your door to collect it just in case you need some help!
Oh yeah... and finally for tonights post - Rolling back from Olipros Hard SPL... back to the normal, official SPL - Mr Vanx has written a fantastic guide to this here complete with illustrations - That should save you some searching
The SPL rollback, of course, should be the very last thing to do before shipping it back under warranty of course tho - just incase you need it in the mean time!
Good luck - and keep us updated - particularly if all works again (or not)forum.xda-developers.com/showthread.php?t=299070&page=32
I'm on 1.43 right now.
So what you think i should do is put my phone in the fridge (minus battery) for 10-15mins, then flash 1.43 a couple of times while it's still cold, and see how that goes?
ferni said:
I'm on 1.43 right now.
So what you think i should do is put my phone in the fridge (minus battery) for 10-15mins, then flash 1.43 a couple of times while it's still cold, and see how that goes?
Click to expand...
Click to collapse
Yes. Crazy as it sounds, if the previous radio caused "logical" bad blocks - a combination of a couple of flashes in quick succession with the PLA at a cooler temperature might recover them! (temperature issue came from the data sheet for the chip itself - Apparently more efficient writing at temperatures a minimum of 10C below ambient).
Good luck - let us know how it goes... I've got my fingers crossed you'll have a Hermes with it's wings back shortly
Last night the phone got worse, i had a missed call, tried to turn the unit on to see who it was and it wouldn't turn on, so i soft reset it, it booted up ok, but wouldn't pick up a signal.. eventually after about 5mins it did, but then it locked up. So i pulled my sim card out put it into an old phone which i'm using for now.
This morning came into work and put it in the fridge for 15mins, and flashed the latest radio firmware on it. Then flashed the latest official telstra rom onto it (getting ready for warrenty). That's just finished, only step left is to put the original boot loader back on. May test it again for a couple of days to see if i can get it to do the same thing on the offical rom/radio before i send it back. Will let you know.
Thanks for your help so far.
Ok Just another update, only a couple of hours since i flashed it and it's already doing the same thing, losing network, so going to call imate and send it for warrenty. We tried
ferni said:
Ok Just another update, only a couple of hours since i flashed it and it's already doing the same thing, losing network, so going to call imate and send it for warrenty. We tried
Click to expand...
Click to collapse
We did indeed - Ah well, at least you're covered by warranty
Mr Vanx has written a fantastic guide to rolling your bootloader back - complete with illustrations. (repeated for others who've just started reading this thread)
Yeah hopefully it gets covered under warrenty. That bootloader guide worked perfect
For anyone who cares, they replaced my radio board under warranty - I now have a new IMEI number. Haven't got the phone back yet to test to see if it's fixed.
Did you ever upgraded the Radio ROM ?
Or was it always 1.43.
My first ROM only upgrade.
http://forum.xda-developers.com/showpost.php?p=1462158&postcount=292
Yeah i had tried a few different radio roms before this. I suspect it didn't like being flashed so many times.
I am having same problem with 8525 here in south texas. currently running latest att official rom. I have flashed k 1.30, tnt special, schaps rom in last week and so as 1.41.xx , 1.48.00.00, 1.51.xxxx, 1.54.xx xx rom and all have same problme.
Don;t know what to do?
I live in WI and travel to rural areas where there is no 3g. I have experienced this same problem when I loose the signal from a 3g area to a non 3g area as it reacquires the signal. I did all the recommended fixes with bandswitch and activesync but to no avail. However, I did this about a week ago, and my problem seem to have disappeared
Go to advance config>data connections>gprs auto attach
disable it
I think the phone goes beserk when it doesn't find the 3g signal?
Try it and please report back if it works
gondalguru said:
I am having same problem with 8525 here in south texas. currently running latest att official rom. I have flashed k 1.30, tnt special, schaps rom in last week and so as 1.41.xx , 1.48.00.00, 1.51.xxxx, 1.54.xx xx rom and all have same problme.
Don;t know what to do?
Click to expand...
Click to collapse
I flashed one of the wm6.1 roms and ended up with 1.54.07 radio and was getting the "modem disconnected" error message everytime I tried to log on to the internet.
I reflashed the original WM6.0 ROM from AT&T and then reflashed my radio to 1.48 (can't go back to 1.16 because of the radio bootloader I think) and then tried to log on to the internet.
That didn't work
But then I made a phone call to my home phone
tried logging on and it worked.
Been working fine since
crossing my fingers and hoping I dodged the bullet, not gonna flash again til ATT comes out with 6.1 then if it acts up even a little I am gonna send it in for warranty repair.
I hope this procedure works for you mate.
pedro2k said:
I live in WI and travel to rural areas where there is no 3g. I have experienced this same problem when I loose the signal from a 3g area to a non 3g area as it reacquires the signal. I did all the recommended fixes with bandswitch and activesync but to no avail. However, I did this about a week ago, and my problem seem to have disappeared
Go to advance config>data connections>gprs auto attach
disable it
I think the phone goes beserk when it doesn't find the 3g signal?
Try it and please report back if it works
Click to expand...
Click to collapse
Not exactly sure where this setting is, the closest thing I could find was to install HTweakC. And now I have auto attach off. I also live in WI rural area, and 3G has been growing. Coming closer my home, and when I go to work it switches to 3G from Edge and I believe this is the biggest cause of this problem. I will let everyone know if this has helped me or not.
Thanks pedro for your suggestion. I will try that and will report back.
I had sent a phone in for repair, which was then said to be unrepairable and so I was given a replacement niki (however the replacement was a refurbished one).
Its only been a week or so but I have had major problems with calls. Most of the time I cant make or receive calls even though the signal bar has two or three bars. The phone says its dialing but it doesnt and ends the call automatically. If I ring my phone it goes straight to voicemail! Note that I said "most of the time" because my phone calls do go through soemtimes but thats like once every 20 or so tries or if I make a phone call immediately after a soft reset or just get lucky!
The other functions of the phone work fine. I have done a hard reset thinking it was something I installed but the problem is still there. Done another 4 hard resets (each time trying something different like taking the battery out before the custom orange stuff is installed) but with no change.
I did a search and came across another thread but it wasnt really solved and blamed it on S2U2. Obviously S2U2 cant be the cause for me since the problem is there even after a hard reset. (http://forum.xda-developers.com/archive/index.php/t-393077.html and http://forum.xda-developers.com/showthread.php?t=387615)
Im thinking it could be that the radio version is old (since it is a refurbed version) and also I remember reading about poor signals some time ago which was solved by changing the radio version (and is also probably why I didnt have this problem with my original niki).
Note: I have also tried the sim in another normal phone (samsung e900) and it worked fine so this is definately a problem with the touch dual.
A little bit of info:
Im with orange in the Uk,
the ROM version is 1.31.61.10 with a ROM date 10/30/07
and the Radio version is 1.58.16.27.
(Also...I havent done a radio update because I am still under warranty but I would like to know if it could be causing the problem or if it is a hardware problem).
Thanks for reading this long post (didnt think it would turn out so long, lol), but ANY help or advice will be appreciated.
well it sounds like a bad signal, so unless you want to unlock yor phone and try the modded sedna radio (best) id just send it back and complain loudly
I wonder if anyone find the same problem.
My Touch HD won't connect anymore to GPRS/UMTS/HSDPA, the color of ICON in the system BAR is always GREY.
I try with SOFT and HARD RESET, but problem remain...
It's not a carrier problem, I try my SIM in other my HTC and work fine...
Anyone can help me?
(sorry for english..)
RE:
Im having the same issue and come to this site for help. it just started happening today.. i also tried to install the new radio and it wont install but its probobly something im doing wrong.. i hope theres a awnser.. please help...
This morning I called the customer support HTC, after a few standard check (without solution) operator say that only way to fix it is to give the PDA to my regional service.
I think there's no way to fix this issue by flashing the radio/ROM (I suppose an hardware radio damage).
Tomorrow I will give the terminal to service, about 15 days without my HD!!
gray
i saw that gray H icon on my HD two times. One was when it was really low on battery (2% or 3%...after charging the battery, the icon went back to normal) and the other when i was in a place with signal too low (almost without signal all the time and from time to time one bar appears).....
I think I solve the problem, calling VODAFONE operator say me that someone of my company (I've a Business SIM) due to solve a problem, request a massive reset of GPRS, their system switched OFF the service but for an inexplainable reason, their system doesn't swich ON anymore.
After a reset, by operator, DATA connection restart properly.
But now It's too late because my phone was already sent to technical support... arrrgggh!!!!
Now my SIM is into my HTC NIKE, and work fine!
I hope you have the same problem...