Database Users

New TyTN owner: disappointed with freezes

I've been a long term HTC fan, having had a Cingular 8125 for over a year. I just got a TyTN and immediately added a 2 G micro SD card and then loaded that up with software: uBook, NewsGator Go for blogs, Egress for podcasts, SBSH Weather, and MortPlayer. It was very unstable, freezing about half a dozen times a day. Doing a little research, I found that the presence of a micro SD card was implicated in freezing. Freezing is where the phone part of the TyTN continues to work (green light continues to blink), but the Windows part is locked up. I've removed the weather and Egress items from the Today screen, and so far that's reduced the freezes to once a day.
I would like the Hermes to be as reliable as the wizard which went weeks without me resetting it. I'm currently on ROM 1.18.255.3. Is moving to a new ROM version likely to fix this freezing problem? Are there people out there using a 2 G micro SD without a freezing problem? I understand there's a new ROM due out at the end of January, should I hold off till that comes out?

I mean to add that I have a HT636 serial number in case it is hardware related.

Aha! evidence indicates micro card
By removing various software from the today screen, there was no reason for any software to look at the micro card. The phone had not crashed, and yet the file manager showed that the micro card was not present.
But this stinks, I got the phone so it would hold a gigabyte of stuff, mostly podcasts.
At least can feel confident in the problem. Any chance it could the SANS micro SD card?

Not sure why your file explorer is saying there is no micro-sd card.
I use the same card as you and do not have as many hangs as you.
Some things to be aware of.
Best practice suggests putting in main memory anything that is used on the today screen or by phone application. In other words anything the device would need on coming out of sleep mode is best placed in Main memory.
Everything else can be placed on the SD card.
If you do not use push email you should carefully apply the "fake server" trick
You probably are, but you must use a task manager (say magic button or the like) to properly shut down applications.
I personally steer clear of today plugins that automatically connect to the net for data - e.g. weather/traffic/news type programmes.
Mike

Thank you for your ideas.
I guess I was spoiled by the 8125. Perhaps that it uses the regular SD instead of the micro-SD is the reason. All my apps on the 8125 were on the storage card, and I didn't force applications to quit.
I guess I just need to accept that the TyTN is more touchy about the card and try working around it.
Thanks for the feedback.

I did the same as you, added a 2 gig card from the start. I have journal bar running for weather and news, loaded in main memory, everything else is on the micro SD card. I had the same lockups as you are seeing but it's not the microSD in my case.
I found that the phone "wakes" often for calls, notifications etc. while in it's holster. When it wakes all keys are "unlocked" and subject to getting pressed. From this forum, I applied all the patches and tweakes like Auto-lock on power up, PTT button re-mapping, and many registery tweaks for bluetooth accys.
Mine almost never hangs now. The main culprit now seems to be when connecting/disconnecting it to a charger sometimes turns off bluetooth or hangs the unit, but it's intermittent.
Overall I'me very happy now, till "Kaiser" comes out...

Thank you for the info. I'm going to move the sensitive applications to the main memory. Do you think the ROM version could be contributing to the failures? I have 1.18 and I believe there is an official 1.35 out that is later.
Thanks

Another Way to Speed Up your Hermes
This Might Help You Making Performance of your Hermes Better
WM5_Tweaks_Performance
Espacially by:
Enable FileSystem cache
Increase FileSystem cache
Increase FileSystem filter cache
NOTE: These Tweaks Helped Me ALOT.....

Thanks for the ideas about tweaks. I'm going to see how stable I can make it before applying any of them.

applied all of them and it does seem significantly faster now.

I'd definitely recommend the ROM upgrade, I have never experienced the silly lock ups that I used to since.

I just experienced my first freeze on my Vario II (UK).
I got the phone on saturday, and used it for the first time as an alarm clock yesterday and everything was great (sunday I forgot to turn it off silent - boo that you have to remember).
This morning my alarm didn't go off, when I woke up the phone had frozen and wouldn't display anything - but the light was still flashing. I haven't got a MicroSD yet.
Would I have the latest ROM as I have only just got the phone? If not, how do I upgrade or find out what version of the ROM I have?

i am on the std rom released by imate in australia 2.3 i think. i have used many including xdaII and the universal.
the current hermes is the most reliable, most stable, and most amount of uptime with the best battery life, so overall i am very happy.
by the same token, i have been here long enough to know exactly what needs to happen to totally rebuild these devices from the basic rom to a device that works efficiently.
it is vital that you apply all things that are required or used during the initial startup, including things in the startup directory, and on the today screen to be present in main memory.
i have also found that icons on today or in start menu that are loaded on an sd card can slow the device down.
having memory readers on the today screen, reading the SD card memory isnt good either.
using and going through a lot of the registry hacks are useful, but not necesarily for the speed, hangs, but for functionality.
also, custom applications that are installed on the sd card i move out of the program directory to a sub directory called custom apps. this is simply to ease the speed of opening, and when i open custom, i accept a minor second or two delay rather than immediate.
i did have (not recently) have problems with the system loosing the sd card directory, which a soft reboot fixes. which is all the more importance of hiding the icons and applications from day to day interaction that use the SD card.
you can also look at reformatting the card.
i also did find that doing a full back (SPB) and doing a restore speeded up the device noticably.
there may also be speed issues if you dont synchronise regularly, and the notifications queue on previous devices also caused problem, but havent found much here.
doing other simple stuff like error reporting, disabling bluetooth auto beam is also a good start.
using ring tones or themes that are on the sd card are also not as reliable than locating in immediate ram.
so rule of thumb, you need to be able to boot up and use your device completely independently of your SD card, and only access the storage card for apps that you call for, and for data that isnt needed immediately on boot up, to store songs, files, documents and related types.
hope it helps. but in answer to your question, if you can get a more updated rom, you will definitely get a benefit, but quantifying the benefit is hard. new roms are released for a reason, so consider them seriously.
that said, if you dont need to wait for a supported rom rather than crossing platforms, this is always difficult and should only be done with extensive knowledge. as such, i dont have that many problems i cant overcome, and so am waiting for the official imate rom to be released....
hope it helps with some ideas and areas to consider
S.

ben2004uk; have a read of the wiki, it's all there should you wish to upgrade. It is fairly simple.

Freeze's gone
Ok, I feel a lot better. I've moved the one critical today add-in (weather) to main memory. I've only occassionally accessed the external storage. But with that configuration I now was able to go about 5 days without a freeze!
So I conclude that the storage card is not waking up quick enough or something like that. Other people have said it, but don't put any "always running" or "today related" software on the storage card.
I'm still on 1.18 ROMs, but I think I'll hold off for a while before upgrading. I just don't feel like rebuilding the machine right now.

how to determine ROM versions.
ben2004uk said:
I just experienced my first freeze on my Vario II (UK).
I got the phone on saturday, and used it for the first time as an alarm clock yesterday and everything was great (sunday I forgot to turn it off silent - boo that you have to remember).
This morning my alarm didn't go off, when I woke up the phone had frozen and wouldn't display anything - but the light was still flashing. I haven't got a MicroSD yet.
Would I have the latest ROM as I have only just got the phone? If not, how do I upgrade or find out what version of the ROM I have?
Click to expand...
Click to collapse
It took me the longest time to find this as the wiki did not address it. go the start menu, then settings. Then click on the system tab at the bottom. Select the Device Information control panel. Now go to the TyTN wiki: http://wiki.xda-developers.com/index.php?pagename=Hermes_Upgrades
and review your options. At Feb 1, 2007, 1.35 appears to be the latest official one.

Slow Wake-up

Ever since I put in a 2gig memory card my 8525 has gotten very slow to wake up. Without the card it comes out of sleep almost instantly. With the card installed it takes 2-3 seconds. Any ideas on what might be causing this issue?
I'm running the vp3G v2.0 WM6 ROM and the memory card is a SanDisk 2.0gb MicroSD.
Also I have to reboot the 8525 after inserting the card to get it to recognize it. Is this normal?
Clear Skies,
Dave

Seems like something you have installed needs to access it on the card first. Check what programs you have that is most likely to run in the background and it's probably installed on the card and not the device.

I am getting the exact same problem except all i did was move my pictures and videos to my sd card... I have no other programs etc on my phone. please help

Same problem (solved)
I had the same problem and found that the advice of ThaiM was correct.
The offending application in my case was Garmin Q that seem to need to access the micro SD before allowing the phone to wake up.
Now wake up is quick but the unistalled Garmin Q is complaining that it can't find the garmin.exe. probably something in the startup folder of registry, should be able to sort that out.
Thanks for the solution

Vista SHIFT Hybernation problems

I don't know if it's my system or if this situation is generalized. When I recover from hybernate my SHIFT doesn't:
1 - recognize my SD (with ReadyBoost enabled), already tried the patch from ms but no luckit doesn't behave properly;
2 - Have difficulties recconeting to internet with modem (BT and WiFi disabled);
3 - No sound I have to enable it after and increase volume;
This were the faults that I noticed right away... Does anybody noticed anything strange also???
Please feedback needed otherwise I'll reformat the device and reinstall it again...

Hi,
I don't use SD. So I haven't got an answer, but have a look around in the forum. There is at least one thread if not more that deal with SD problems.
S.

Settembrini said:
Hi,
I don't use SD. So I haven't got an answer, but have a look around in the forum. There is at least one thread if not more that deal with SD problems.
S.
Click to expand...
Click to collapse
Hi,
I already saw all posts refering to SD problems and made the changes. Anyway if you see everything I wrote, I've problems in other areas also, after hybernation.

I have the SD card problem, but not wifi or bluetooth> Wifi is connecting automaticaly to any network I throw him.
For the sound, it's usually working, except if I try to change sound settings after resuming. In that case, the control might hang. Going to the computer - manage and confirming the security question helps somewhat restoring it.

thaihugo said:
I have the SD card problem, but not wifi or bluetooth> Wifi is connecting automaticaly to any network I throw him.
For the sound, it's usually working, except if I try to change sound settings after resuming. In that case, the control might hang. Going to the computer - manage and confirming the security question helps somewhat restoring it.
Click to expand...
Click to collapse
I'm restoring the system. Hope this helps... At the end I'll post my experience...

Coming out of hibernation on my shift, I sometimes lose the SD card, but not always. This is with readyboost enabled. I also have problems with the 3g connection, but again, not always. A reboot always sorts it, but that wastes 10 minutes of my life and 10% of my battery power. Gotta love HTC...

You have same difficulties I have. I've experienced that SD card, after coming out of hibernation, you can see it in explorer but if you try to access it explorer hangs and I've to make a hard boot (shut the system with power botton). 3G tends to be difficult to access through vista aftr hiber too, sound problems, etc, etc, etc... let's see if a clean install makes it better, otherwise if I allways have to do a restart there's no point in hiber...

SD missing after sleep/hibernate/re-insert
The "disappearing SD" problem is not just after sleep or hibernate: it can disappear after properly removing and re-inserting the card. Microsoft admits to the problem in XP: the drivers fail to unload when they should, so they fail to re-load on re-start. They distribute a kluge to fix it in XP, but if you tell them the problem also exists in VISTA they play dumb.

SD problems solved
After a long period of discovery I finnally manage to solve the the problem of disappeared or not accessible SD card after hibernation.
What I had to do was stop ReadyBoost service just before entering hibernation state, and start readyboost just after recover for hibernation. For that I have made two shortcuts:
1 - Stop ReadyBoost to run before Hibernation
and the other
2 - Start ReadyBoost to run after hibernation.
Now I can hibernate without any problems... FINALLY.
I'm trying to make a file where this all happens with just one click, as soon as I have it I'll try to upload it here.
The file is here it's a batch file that stop and hibernate and then start ReadyBoost
Please give me feedback about this to know if someone else had benefits with these solution.

X2 beware it CORRUPUTS memory card content!

People beware!!!
This failure X2 corrupts memory cards!
Completely corrputs the content!
Sooner or later you’ll also encounter this –
confirmed by many other users!
So if you still decide to use this unreliable piece of failure,
be sure to make backups!!!!

doministry said:
People beware!!!
This failure X2 corrupts memory cards!
Completely corrputs the content!
Sooner or later you’ll also encounter this –
confirmed by many other users!
So if you still decide to use this unreliable piece of failure,
be sure to make backups!!!!
Click to expand...
Click to collapse
Indeed,
I lost 7Gb aprox of very valuable stuff, like source code, documentation, photos, charts, music, software, video, backups, and so on..
I think i may found the pattern (kind of) because after the first corrupted memory it happend to me seeeeeveral times...
Its like if i start an app (lets say a game) that uses a lot of resources, the game is laggy and somehow it closes OR you use another app on the same time that is installed on the SD, like they crash by sharing some kind of resource... im not quite sure but at least two times after "playing" (i quote it because its mega laggy) i saw my Program Files folder EMPTY...
At least this time it doesnt f*** the whole card..

i wonder why OP hasnt posted a single good thing bout x2
i owe it and im quite satisfied with it it hass some things that need to be fixed but otherwise i like it
the only problem i have with it is that loses the sd card sometimes but as i read its the card problem (default one that came with it) its class2 (cheap $#"$#!%%&Z&#&"%%""% provider)

indycar: You are terrible wrong! The card problem issue is the X2 problem NOT card! I try a lot of cards (differents manufacturer, size, class). The point is, that X2 automatically turn off card when you stand by device and it turn on when you wake up X2 again. I´m thinking, that this should be a "feature" to increase power managing capabilities...

indycar said:
i wonder why OP hasnt posted a single good thing bout x2
i owe it and im quite satisfied with it it hass some things that need to be fixed but otherwise i like it
the only problem i have with it is that loses the sd card sometimes but as i read its the card problem (default one that came with it) its class2 (cheap $#"$#!%%&Z&#&"%%""% provider)
Click to expand...
Click to collapse
Well I wrote many good things about it before.
With a decent firmware it'a decent device and the best choice!!!!!!
But current firmware is a massacre confirmed by all users so no reason for good words....
The memory card problem is completely independent from the card, happened to me with both cards!!!

Another victim of memory card corruption. the whole content of the memory card just dissappear like*poof*. and the symtoms looks the same. system became incredably laggy all of the sudden. reboot the device and "watch your past disappear" (adapted from STFirst Contact when Borg Queen says "Watch your future ends")...
Ben

the weird thing about my card is that only SOME things disappeared, i had several folders on my card little by little they disappeared but the files that werent in folders stayed and never got deleted, thought the card itself did not gain/lose any memory.

my card is fine .. nothing happened

You corrupted people should try some file recovery software to recover your card content. There are plenty of free recovery programs on the internet. You'd have to stick your card into your computer and run the software on the disk. Report back if you get it to work because if could help others.

ring-bearer said:
You corrupted people should try some file recovery software to recover your card content. There are plenty of free recovery programs on the internet. You'd have to stick your card into your computer and run the software on the disk. Report back if you get it to work because if could help others.
Click to expand...
Click to collapse
Most of my content was backed up so I will not hassle with this.
However I would love to know how to eventually format the card to
to not to slow it down...

This whole X2 case reminds me of N97 when it was introduced. Truly 'spooky' phone

My card is also from today one of those who messes up. My files does not get deleted but when browsing the card from the phone it sometimes contains perhaps two out of the folders, sometimes the files is there (i guess) but folder and file names seams renamed. A look at the card on my computer shows every file/folder/file name intact.

Guys,
You who had the SD-card corrupted, did you install any applications on it that you use frequently?

hertell said:
Guys,
You who had the SD-card corrupted, did you install any applications on it that you use frequently?
Click to expand...
Click to collapse
As you might have read, my card only looked corrupted in the phone file explorer but yes, I installed every application on the card. Most used is S2P and Pocket player and of course all my music used by the apps mentioned.
If running S2P listening to music,the app suddenly halts. I then shuts S2P down and starts file explorer to see what happened the card looks partially deleted or all folder and file names corrupted (mounting the card on PC shows no errors at all).
In the beginning I had Outlook save incoming mail on card but as the card disconnects outlook creates a folder, Storage Card in root of phone. That creates a problem when the phone mounts the card again since it gets named Storage Card2 instead. That messes up all short cuts created by me or phone to the applications installed at the card.
I use card pre packed with phone and I see no reason to try another since others here reports no difference when replacing card.

hertell said:
Guys,
You who had the SD-card corrupted, did you install any applications on it that you use frequently?
Click to expand...
Click to collapse
The moment my card got corrputed
I quit using X2 completely.
I've seen no sense in further struggling and
I also have no time for that.
Why the question?
MR2 also screws it?!

TLDR: Don't install programs or attachments on your storage card.
I am now 100% certain that power management is behind the disappearing storage card issue, and is a culprit in a number of other bugs. It looks like when you put the device into standby, it switches off power to a number of components.
It's easy to see what happens with the storage card if you use SPB Mobile Shell. There's a handy shortcut under Tools - Browse Files - Storage Card. If you put that shortcut on your home screen and come out of standby, you'll usually see the icon return to the default unassigned shortcut. After anywhere between a fraction of and many seconds, the SD card icon will reappear.
Seems like some genius engineer at Foxconn, not knowing much about WinMo or stuff in general thought he was being very clever by saving what, 10mA? in shutting it off. Think of all those extra minutes of standby time saved.
I too suffered from a corrupted FAT, but thankfully all I really lost was MP3s I already had elsewhere. Since I figured out what's going on, I've had no trouble whatsoever. It does of course mean that I've had to make yet more compromises in the functionality of the device. The key is to make sure not to install programs on the storage card, or if you must, make sure the phone doesn't go into standby while running them. Also, don't choose to store email and MMS attachments on the card, or you'll get the Storage Card2 problem.
Stupid power management also explains these other things that have been bothering me, and many of you:
Notification sounds and lights not working properly.
Sporadic checking of email.
Custom ringtones disappearing (Hint: put them on main memory).
The phone randomly freezing when trying to work with Bluetooth car kits.
Presumably Sony engineers are aware of this, because if they aren't, God help us. I'm guessing that power management is such a low level issue that it's very difficult to fix with firmware if at all. That being the case, I'm not confident this phone will ever work properly and has most likely sounded the death knell for me for both Sony Ericsson and WinMo.

@bedlam_au
You may be right about power management.
That may be the answer.
Before my card corruption when I was entering SlideView
I always saw it REFRESHING media content,
like looking for it again and again....

have you tried it?
Code:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\State\Suspend]
"shc1:"=dword:00000000
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\State\Resuming]
"shc1:"=dword:00000000
We have been testing it with my friend for a while (since 24th of april) and he hasn't got any storage card problems after applying this *.reg. He had them every time before that.

@ultrashot: I think you've done it! Changed those keys and didn't even need to soft reset. I've been checking all day and haven't seen the storage card disappear once. Presumably it's going to stay that way.
Does someone feel like making up a cab for this? It'd make many people's day.

bedlam_au,

[Q] Rebooting Issue, Help needed!

Hello Ya'all,
First and foremost, I would like to thank the forum and its members for the great supply of information and technology.
Device: HD2 is currently running YukiXDA's Windows Phone 7 ROM
Storage Device: Sandisk 8GB Class 4 MicroSDHC
Issue: I flashed my phone with Windows 7 after formatting the SD card with SD-Card formater for optimal results. The installation went perfect, the SD card was recognized, etc. and everything was working perfectly. I added pictures and music to it, no problems; however, when I put an additional album onto the HD2, the phone started freezing and rebooting quite frequently, with the occasional Storage card error; thus, I assumed (and read) that adding a little more music would patch up the problem. I tried it and to my surprise, the rebooting decreased, but the problem still persists. I know some of ya'all are probably wondering: "Go buy a new SD card," However, this is one of the cards that is known for being compatible quite frequently; thus, I can't be too sure whether I'm just wasting money or not. Any help would be appreciated.

This might sound hilarious; however, after updating to blackseven mango, my phone has not rebooted for the past 6 hours (It is infamous for rebooting every hour or so). I am going to test this out one more night and see what the problem is. I'm sure it is not related to the roms; however, it would restart with every NoDo Rom, but for some reason, it hasn't with this one.

sd card
Its most likely your SD card I personally have never had any problems with restarting and I have the Samsung SD card that came with my us hd2

Guyden2 said:
Hello Ya'all,
First and foremost, I would like to thank the forum and its members for the great supply of information and technology.
Device: HD2 is currently running YukiXDA's Windows Phone 7 ROM
Storage Device: Sandisk 8GB Class 4 MicroSDHC
Issue: I flashed my phone with Windows 7 after formatting the SD card with SD-Card formater for optimal results. The installation went perfect, the SD card was recognized, etc. and everything was working perfectly. I added pictures and music to it, no problems; however, when I put an additional album onto the HD2, the phone started freezing and rebooting quite frequently, with the occasional Storage card error; thus, I assumed (and read) that adding a little more music would patch up the problem. I tried it and to my surprise, the rebooting decreased, but the problem still persists. I know some of ya'all are probably wondering: "Go buy a new SD card," However, this is one of the cards that is known for being compatible quite frequently; thus, I can't be too sure whether I'm just wasting money or not. Any help would be appreciated.
Click to expand...
Click to collapse
the adding of music is the key, ive found that my card has portions that are fine, in fact its super quick and stable, but if i go and install something it will start resetting, if its the same issue as mine then keep dumping 50MB of junk on it until it becomes stable, i honestly do not know why this works unless WP7 is so sensitive to IOPS that even the slightest hicup will make it reset

dazza9075 said:
the adding of music is the key, ive found that my card has portions that are fine, in fact its super quick and stable, but if i go and install something it will start resetting, if its the same issue as mine then keep dumping 50MB of junk on it until it becomes stable, i honestly do not know why this works unless WP7 is so sensitive to IOPS that even the slightest hicup will make it reset
Click to expand...
Click to collapse
Hi
I have had problems with alot of reboots, up till 5 per hour and some times when booting it just get stuck on a white og green screen so that i have to pull the battery. But that was untill i found this yesterday, i filled my phone up(from over 10 gb free to only 2gb free) and now it is running sooooo smooth not a reboot yet
So people with random reboots might noth have to by a new sd card. ???
Wish i found this before i ordered a 16 GB class 10 hehehe

Just a quick report back on this, after filling my sd card up with music i only had ONE reboot last night in stead of rebooting many times per day else it has been running all smoth.
So i must say this is a great result by just adding music to the phone

HTC HD2 with cm7 hyperdroid
Hi my phone randomly reboots a lot ive rooted it and flashed cm7 hyper droid- v10.4 "estatic eagle" android version 2.3.3 build #GRI40 a long time ago but now recently it just started randomly rebooting. i believe it started when i tried to update the rom from rom manager to a newer cm7 hyperdroid but for some odd reason my phone also doesnt reboot into recovery mode to put a new rom on it. please help. its getting irratating. thank you