Related
Hi,
I have been suffering with a persistant Activesync connection problem. It usually connects and syncs fine the first time I boot my machine, but after around five minutes it almost always disconnects (though my Vario II continues to charge). Unplugging and replugging the USB cable does not work and the Activesync icon remains grey. Trying to start the connection manually either from the Vario II or from Activesync on the desktop also does not reconnect the device. In fact the only way to get it to connect again is to reboot my PC.
I'm using Activesync 4.2 downloaded from Microsoft this morning. I've tried deleting and recreating the partnerships, which does not help the issue. I've tried several USB cables which also do not resolve the issue, so I am now asking for your help.
If anyone has any insights into whaty might be happening I would appreciate your help...
Thanks,
Chris
I'm having the same problem, but in my case unplugging the cable from the device and plugging it again usually restarts the sync. Sometimes, however, I have to soft-reset to get it working again. Very annoying.
Hi Chris,
Ive had tons of issues with activesync on my works laptop..... I use a VPN and zonealarm... I used to have tno issues but since I got WM5 wich uses IP address's it always does the same thing as yours.. ive made sure the IP address is allowed in zone alarm.... my colleague also had this issue.. he managed to solve it by using a differnet USB port as his laptop has 3 one is on the side of the machine ... try using a different USB or disable zone alarm if you use it this could be causing the problem.
I sometimes get it to work if I have no VPN client running but as soon as I do use it the active sync stops.
Hope this may help you
James
I have exactly the same issue with my Vario II, never happened with my Vario and I have changed nothing other than my phone. Makes me think its summin to do with the harware possibly? Anyone else found a cure for this?
I Had the same problems, so I gave up on USB connection with active sync, I have 4 USB ports on my laptop and tried all, I now use bluetooth and works everytime.
There has always been problems with USB and actgive sync, so 4.2 was suppose to fix, but not for me.
I've got the same probelm on my Tytn. I've solve it to delete the Pocket Mechanic :shock: , I've done a S.R. and from now on the A.S. works correctly.
Ciao, Cesare
Had to use my old vario for a bit today, used activesync and it worked fine for the whole time I had it plugged in, got a new Vario II replacement today, got home and its exactly the same, would appear to be a mismatch between Vario II and activesync 4.2, can I connect by wifi?
Hello hmm the problem is if it uses direct or ip ,try go settings - connections - ( usb to pc ) and disable advance network funtctionality.
Hope that works
thanks
I had this problem too - I disabled advanced network capabilites in the "USB to PC" control panel under the Settings/Connections folder, and then Activsync stayed connected after that.
HTC TyTN 7/22/06 ROM
Just given that ago, Took me 5 attempts for the usb to pc connection settings screen to show up but then I realised it had to be plugged in to do it! Duh! What features do I loose by disabling ADVANCE NETWORK FUNCTIONALITY?
After the activesync working fine with my orange spv3100 for 4 weeks it suddenly refused to connect. I un-checked the "advanced functionality" box as suggested and it works again. Many thanks for the solution peeps.
I too would like to know what functions this deactivates.
Same problem, I've installed ActiveSync 4.5beta and now it stay connected, sometimes it disconnects but after restart of the phone it works again, one friend told me that the problem comes from the Activesync in the phone, so may be we have to look for the problem in the phone not in the PC
Activesync 4.2 problem
Hi all,
I too started having the same problems with Activesync 4.2 hanging my phone if left charging overnight. I decided to disable the advance network connection and that worked for a while. Now the phone wont sync AT ALL. It charges, but I can't do anything else. I reinstalled the Activesync 4.2, did a soft reset, off-on to the mobile, turn off-on my computer and still nothing. I will d/l Activesync 4.5 beta to see if that solves the problem, but it looks to be a problem with the Activesync in the mobile and not the one in the computer. I did the troubleshooting and it is detecting the USB connection but does not sync. I would really like to know if wireless sync can be achieved. Will post any fix if I find one. BTW my mobile is about a month and a half.
activesync always disconnect
fantastic_mr_q said:
Just given that ago, Took me 5 attempts for the usb to pc connection settings screen to show up but then I realised it had to be plugged in to do it! Duh! What features do I loose by disabling ADVANCE NETWORK FUNCTIONALITY?
Click to expand...
Click to collapse
hi,
where can i find ADVANCE NETWORK FUNCTIONALITY
pls help here im tired of this activesync problem
thank you
Sync problems with tytn
I've read through all the messages in this thread and wondered if someone could help me with some problems i've been having with syncing mine with a laptop. Often when I have the device plugged in when i boot up the laptop activesync won't start until i've disconnected the usb cable then reconnected it again-i never had this problem with the imate jam. My second problem arises when sometimes it says on the files section that there are un resolved items???? i then try to resolve the issue and a wizard comes up with add or remove buttons.afraid that i might remove something essential i tried the add button hoping this might resolve the issue-it didn't. i then gave up as nothing worked. after switching the laptop off and then syncing a day later there were no items to resolve so what exactly is happening. how can there be unresolved items one minute and nothing the next.also i hadn't done anything different on the tytn.if i select the add button on the window does it add a copy of the file highlighted and could this affect the operation of the device.Sorry if this seems a little confusing but i never had this problem with an xda exec or an imate jam.
please could someone help a non technical fifty something.
activesync always disconnect
fantastic_mr_q said:
Just given that ago, Took me 5 attempts for the usb to pc connection settings screen to show up but then I realised it had to be plugged in to do it! Duh! What features do I loose by disabling ADVANCE NETWORK FUNCTIONALITY?
Click to expand...
Click to collapse
hi,
where can i find ADVANCE NETWORK FUNCTIONALITY
I agree, where is this option?
I'm running version 4.2 and along the top bar all I'm seeing is:
File - View - Tools - Help
Nothing like "Settings" and/or "Connections" in sight. Under "File" there is the "Connection Settings" option, but nowhere does it mention "Advanced Networking Functionality".......
Can someone explain this please?!
The "Advanced Networking Functionality" is on your phone, not on desktop's activesync.
On WM5, go to Settings -> Connections -> USB to PC and you will find the "Enable Advanced network functionality" option.
pof said:
The "Advanced Networking Functionality" is on your phone, not on desktop's activesync.
On WM5, go to Settings -> Connections -> USB to PC and you will find the "Enable Advanced network functionality" option.
Click to expand...
Click to collapse
Every time I try that, I just get an error message saying: "Failed to disable RNDIS to use Serial".
Has anyone else seen this message? Happens regardless of whether the Vario II is connected by USB or not...
Thanks,
Chris
I'm still getting the RNDIS error, has anyone else come across this? Is there a solution?
Cheers,
Chris
I want to setup my P3600 (English ROM) as a 3.5G modem for my PC but not successful yet. The Telco service staff has no idea too and pass me a manual for dopod 838 pro. The mentioned programs are not there, nor in my dopod D810 CD.
I can:
- Activesync using USB
- Activesync using bluetooth
Question:
- Should I use the same HTC modem dialer on my PC for XDA?
- Should I use the Start->Program->Internet Sharing?. It allows me to choose bluetooth or USB to PC but both not working too after connect.
Anyone successfully connect their PC via P3600 using HSDPA, pls share the steps. Many thanks.
Eventually, I figure it out myself.
Forget all the HTC modem dialer or wireless modem program as in Xda.
1. Start->Program->Internet Sharing on WM5.0
2. Select the connection type: USB or BT
3. Select "Connect"
4. Then connect the USB and done.
For BT, it would have instruction for you to start PAN now. done.
Woo, it's much easier than the HTC dialer. But now my problem is VPN problem with my telco.
Thanks very much for reporting this info back, it will come in useful when I get my trinity!
mobiler2 said:
Eventually, I figure it out myself.
...
Woo, it's much easier than the HTC dialer. But now my problem is VPN problem with my telco.
Click to expand...
Click to collapse
just 2¢...
Sadly, because Internet Sharing is actually a NAT server running on your phone, it could prevent you from using 'classic' VPN. You can find more details by googling for 'VPN over NAT'.
for VPN purposes you can always use old good wireless modem mode. it works well.
I don't think it is related to NAT. As long as the VPN ports are opened, it should work. I am using a Wireless router at home and no trouble at all for using VPN under NAT.
Checked with telco. They can enable it for me with extra charge/month. and also the traffic would be charged as expensive GPRS plan. What kind of service!!!
Think twice before subscribing. I used "WonToFee / 1-1-" . The sales that say it can work for VPN may not even know what a TCP port is.
Anyone has use VPN over HSDPA with another telco? e.g. SMOOTH TONE
Hello,
This thread is a bit old, however I think it is related to my problem: I am trying to use Internet Sharing on my P3600 (ROM 1.23.405.2 / Radio ROM 1.38.00.11). Using BT, it works just fine. However, when connected on USB it works fine only for the first time. When I tap "disconnect", the HSDPA connection is stopped, but the status keeps displaying "Connected". There is now way to use Internet Sharing again before a soft reset (Windows XP wouldn't even recognize the P3600 again). Is this a known issue? I have googled a bit, but I haven't found any similar problems.
Thanks!
shefful said:
Hello,
This thread is a bit old, however I think it is related to my problem: I am trying to use Internet Sharing on my P3600 (ROM 1.23.405.2 / Radio ROM 1.38.00.11). Using BT, it works just fine. However, when connected on USB it works fine only for the first time. When I tap "disconnect", the HSDPA connection is stopped, but the status keeps displaying "Connected". There is now way to use Internet Sharing again before a soft reset (Windows XP wouldn't even recognize the P3600 again). Is this a known issue? I have googled a bit, but I haven't found any similar problems.
Thanks!
Click to expand...
Click to collapse
Hi shefful,
I have had the same problem. I have come across a possible solution while browsing forums. When you need to disconnect press and hold down the red end call button for a few seconds and this disconnects the modem. I haven't tried this yet but it's worth a shot.
regards
Adam
shefful said:
Hello,
This thread is a bit old, however I think it is related to my problem: I am trying to use Internet Sharing on my P3600 (ROM 1.23.405.2 / Radio ROM 1.38.00.11). Using BT, it works just fine. However, when connected on USB it works fine only for the first time. When I tap "disconnect", the HSDPA connection is stopped, but the status keeps displaying "Connected". There is now way to use Internet Sharing again before a soft reset (Windows XP wouldn't even recognize the P3600 again). Is this a known issue? I have googled a bit, but I haven't found any similar problems.
Thanks!
Click to expand...
Click to collapse
Hi shefful,
I have had the same problem. I have come across a possible solution while browsing forums. When you need to disconnect press and hold down the red end call button for a few seconds and this disconnects the modem. I haven't tried this yet but it's worth a shot.
regards
Adam
Hi adamwolfe,
Thanks for your help, unfortunatelly this is not the solution to my problem. The GPRS connection ends (according to the icon on top of the screen), but the status keeps displaying "Connected". The application stops responding and can't be stopped from Settings/Memory/Runnning Programs.
Hi shefful,
Yeah, I have the same problem too. Looks like the program freezes in the Connected status. Even tried terminating Internet Sharing with Start/Settings/.../Memory/Running Programs and relaunching Internet Sharing.
Sometimes I get a popup message saying the remote host has terminated the connection before the program hangs. I think this may be the cause of the problem. Which mobile operator are you on?
Rebooting is the only solution so far. Fortunately the Trinity reboots in 20 seconds - one of the fastest in the PPC market I think.
Hi ayhansan,
For other reasons I needed to hard reset my Trinity and the freezing problem has disappeared. I don't know what had caused this problem, I just hope it won't happen again. If I disconnect the USB cable, the status changes to "disconnected" and I can always reconnect.
same problem here
i am connecting to laptop thru USB
after I disconnect UMTS phone syaing still connected
and want kill Internet Sharing
???
thanks
regards
mobiler2 said:
Eventually, I figure it out myself.
Forget all the HTC modem dialer or wireless modem program as in Xda.
1. Start->Program->Internet Sharing on WM5.0
2. Select the connection type: USB or BT
3. Select "Connect"
4. Then connect the USB and done.
For BT, it would have instruction for you to start PAN now. done.
Woo, it's much easier than the HTC dialer. But now my problem is VPN problem with my telco.
Click to expand...
Click to collapse
does this work with Mac as well?
Hi.
Anyone with same problem. I only have seen it on vista side. Working with 3g conectivity. One minute is connected with tray icon showing globe. Then 30 isnt connected with tray icon showing computers with red cross. Then again connected 3 minutes. It seems a problem between vista side and internet sharing service from snapvue. I ve seen this issue in other spanish shift. Maybe a spanish version problem? any idea?
Thanks
Not much help I know but see my thread titled 'continued vista connection problems'. Have you been using internet sharing to gain access to WM 6.0? i noticed Activesync was always starting on the snapvue side which I think is linked to the constant disconnections.
A full restore from the restore partition solved my problem and I now get a steady 3g connection.
Thanks for your response. Not alone now. Format is a solution but we should know the origin of this problem. Obviosly is related with the way connects to 3g, this is, using Internet Shared connection with snapvue...but...why suddenly activesync (client or server part) tries to connect the other side and breaks the internet shared connection? any idea?Did you install sp1? is your shift language english or other one? ( I am trying to discard sources of the problem).
pd. While I write these lines on winmo side I can listen vista side sounds (connect/disconnect each minute...)
Hi,
I did some changes and It seems (by now) the problem is solved. I ve playing with continous 3g connections. This is what I did (I dont know which one did the trick).
1) Disable activesync usb connections for both sides( I did it for vista side days ago but know I did too in snapvue size.
2) Sevice Sync bluetooth Server stopped and set manually.
3) Reset both sides
Now I ve a stable 3g connection....
Daniel
Glad you got it working. What do you do to disable Activesync on the Snapvue side?
I only noticed this problem after installing SP1 but I was working mostly with WIFI so cannot be sure there is a link.
gavmiller said:
Daniel
Glad you got it working. What do you do to disable Activesync on the Snapvue side?
I only noticed this problem after installing SP1 but I was working mostly with WIFI so cannot be sure there is a link.
Click to expand...
Click to collapse
Hi.
The problem is solved, now for sure. Open Activesync in winmo,then menu/connections and uncheck "use usb ...". I removed too the partership between both sides althought It isnt important, I think...
Thanks Daniel. Good to know incase it happens again.
Today I am having the same issue...mmm, I dont know what else I can do. I will post the events I can see in the event's viewer....
danielherrero said:
Today I am having the same issue...mmm, I dont know what else I can do. I will post the events I can see in the event's viewer....
Click to expand...
Click to collapse
Hi Daniel - are you still having these problmes?
Hi. I didnt have that issue anymore. I removed the partership whith the device on vista side. I remove "Usb connection option" on activesync in both sides. I uninstalled "Remove NDIS Share connection" (Device Manager) on vista side and rebooted. Then on restart vista recognized again the device(Remove NDIS Shared connection) after some minutes(5-10 min) and then all worked correctly. I think the last step did the trick. But I am not free of problems. Like I told before when I resume the device and It was hibernated/suspended for a long time (several hours) the 20% of times It cant connect 3g and even I cant restart vista but keeping pressed the power button. So, by now, If my device is going to stay suspended for a long time (night) then I turn it off......
pd. When I need connect vista and snapvue I turn the phone off. I enable usb connection in both sides and use usbtools. After using the connection I undo these steps and all works correctly by now (last 3 weeks).
Ensure too that Vista hasnt setup a new Windows CE device on Device Manager. To check it open Device Manager, then "See devices by connection" and check each usb connection. If you see any Windows CE device disable it. I think both Remove NDIS Shared connection and a Windows CE Device was fighting for the same usb connection (In my case)
danielherrero said:
Hi. I didnt have that issue anymore. I removed the partership whith the device on vista side. I remove "Usb connection option" on activesync in both sides. I uninstalled "Remove NDIS Share connection" (Device Manager) on vista side and rebooted. Then on restart vista recognized again the device(Remove NDIS Shared connection) after some minutes(5-10 min) and then all worked correctly. I think the last step did the trick. But I am not free of problems. Like I told before when I resume the device and It was hibernated/suspended for a long time (several hours) the 20% of times It cant connect 3g and even I cant restart vista but keeping pressed the power button. So, by now, If my device is going to stay suspended for a long time (night) then I turn it off......
pd. When I need connect vista and snapvue I turn the phone off. I enable usb connection in both sides and use usbtools. After using the connection I undo these steps and all works correctly by now (last 3 weeks).
Ensure too that Vista hasnt setup a new Windows CE device on Device Manager. To check it open Device Manager, then "See devices by connection" and check each usb connection. If you see any Windows CE device disable it. I think both Remove NDIS Shared connection and a Windows CE Device was fighting for the same usb connection (In my case)
Click to expand...
Click to collapse
OK, the only bit I hadnt tried was the uninstall of the NDIS in device manager. I'll give it a go and see what happens. Thanks again for this reply!
Thanks Daniel for your detailed description on this problem, which I also have. Interesting thing is that for me it only occurs when I am on the move with my Shift. No problems when my Shift remains on my desk (like others described in this thread: http://forum.xda-developers.com/showthread.php?t=381220&page=2 )
On your described solution: I removed the Vista/Snapvue partnership and the usb connection on both sides. But I am not able to do the next step: "Remove NDIS Share connection" in device manager, because it's not there (see attached screenshot). Does this mean it was never there, so I do not have to uninstall it? Or is there a different way to find it?
Hi.
Reset Vista to ensure It boots correctly. Then wait to be 3g connected. Once you are connected the device "Remote NDIS shared connection" should be there under network cards. Then uninstall it and reset again. Once booted you have to wait several minutes until vista detects it again and installs drivers.....
pd. And try to contact HTC. Maybe (only maybe) if HTC is reported with same problem from many people they releases a fix.....
Hi there,
That did not help at all!
Waste of time.
But thanks for the hint.
What DID help for me was closing WMDC through taskmanager.
When you just exit WMDC, task manager still shows that it is running there in the background and apperantly scanning your ports for mobile devices ore something.
I stopped it from running and have a stable connection now.
(replying from train right now)
greetz,
Pfeffa-rah
Pfeffa-rah said:
Hi there,
That did not help at all!
Waste of time.
But thanks for the hint.
What DID help for me was closing WMDC through taskmanager.
When you just exit WMDC, task manager still shows that it is running there in the background and apperantly scanning your ports for mobile devices ore something.
I stopped it from running and have a stable connection now.
(replying from train right now)
greetz,
Pfeffa-rah
Click to expand...
Click to collapse
Hi
Do you have to do this each time you start vista?
Cheers
firedup said:
Hi
Do you have to do this each time you start vista?
Cheers
Click to expand...
Click to collapse
I think you only have to do it after you used WMDC. On my shift it doesnot start at boot (not anymore...) If I want to sync shift or my kaiser, I need to startup WMDC manualy.
grtz,
Pfeffa-rah
My experiences so far.
Is it possible that it is the energy plan that is responsible for the loss of connection. I installed SP1, no problems it seemed. Today I wanted to use the 3G connection with the battery (balanced energy plan). And then it started to disconnect and to connect in small intervals. I did the routine Daniel described: uninstalled NDIS driver. Reinstalled it but connectivity problems remained.
Is it something to do with the battery powered system?
Because, as soon as stop using the battery, plugging in the power adapter again everything seems to be okay. I am not sure about it, but I think, when I use the max power option with the battery the connection stays and fails when I use the balanced energy plan.
So can it be that something in the energy plan is responsible for the loss of the connection?
Experts, does that make any sense?
I will give it some more tries.
S.
I had the High Performance powerplan on all the time......
had it to
Hi
This is a problem when sp1 is installed and you are using 3g in vista being in balanced or power save power plan. it has nothing to do with activesync and usb ports (i have never had a connection)
i called htc yesterday, they clamed they had never heard about it before, so please as many as possible call htc and tell them then maybe just maybe they would release a fix
in rhe meantime i uninstalled sp1 and everything works
In my case the solution is quite clear.
3G works in Balanced mode and in High Performance when power is plugged in. I am not so sure if it works in “Power Save” even when on power.
3G does not work when either on “Balanced” or “Power Save” when using the battery. Battery works in “High Performance” even when all the options are set like they are in “Balanced” mode.
This I found somewhere else in the forum. It is from Daniel and I guess he says the same, more of less.
Well. I ve been doing many tests and changes and I thing the sd, suspend crashes and 3g closed connections are gone.
I use equilibrated energy plan but I hadn’t any issue when ac connected so I ve modified this plan to make equivalent the behavior when not ac connected, but not success. The problems are still there. Its incredible because the configuration for ac connected/disconnected is the same I ve modified all the parameters (usb, expressPCI, , etc)
So I ve set High performance plan and I ve modified it a little bit, only screen brightness when no ac connected and now all works correctly. I start the system (no ac connected). Then I suspend / wake, hibernate/resume the system several times being ac no connected and the problems are gone. 3g connection is very stable. No crashes from standby to hibernate state. No sd missing problem. So by now I will keep in this "High Performance" modified state
pd. So It seems that a plan is compounded by customizable parameters by the user and hidden parameters)
Now, those who have not installed SP1. Is this really no issue for you? Or have you always been on power or always used “High Performance”?
Well, even when I plug in my external battery and the green light indicates that the machine has been plugged to power, even then it only works in “high performance” and not in the two other modes.
Very strange!
S.
Hi all, need help with my liberated shift. It was working fine for the past 2 wks that I have had it. 3G worked flawlessly on both wm/vista.
I had installed Mozilla firefox browser on the vista side 2 days ago and now I can't get a connection. The wm side shows the connection to be 3g but I am not recieving any push mails or weather updates at all.
When I tried to manually send/receive I get an syncro error with no internet connection, yet the display shows 3g?
On the vista side, it just shows the connection to be local only. I uninstalled the Firefox/restarted but this problem is not going away. By the way..I have the performance at the vista side set to "high performance" as well. Please help me out...
Thank you
Same problem here since 5 minutes, re-installed german ROM, Provider E-Plus BASE, Data flat.
No idea, what happen...
What is really strange is that I am showing full bars @ 3g on the wm side...hopefully someone can bring some light to this matter...but glad that it's not a hardware issue as I am really enjoying this device..despite the battery life.
I had the same problem. It went away after updating connection settings in WM. My shift seem to periodically need that (or perhaps the "switch off..." that follows). Sorry if that was an obvious suggestion, but it realy helped me from a similar problem.
Also, the new usb... driver included in the driver update is said to ignore powersettings on vista. Since upgrading, I have run on powersawer mode without any network problems (provided that I safley remove usb stuff like SD or Lan, before hibernating vista). Have anyone else seen that?
as usual..thanks to all for the help... the real culprit was myself, as i had forgotten to pay the bill for the data service...all is good now... hehe.. so the only item that remains to be solved for me with this great device is the battery...all else is good!
thanks
Hi,
Was wondering if anyone else has had issues with 3g and wifi on the shift x9501 ?
The 3g problem is that the Windows side gets disabled, and I have to manually enable it from "Control Panel\Network and Internet\Network Connections"
Other times it just shows as no internet available.
Basically the workaround fix for this is to launch the Shift Control Center, disable 3G and then enable it again. Sometimes it fixes the issue, other times it will work for another 5 minutes before disconnecting again.
I have tried multiple WinMo roms and am running on Windows 7. I have re-installed Win7 a few times, installed all the latest drivers available, etc.
I tried to restore the Vista image but was not able to fully. I will install a partitioning tool to make the drive visible and see if I can manually recover the image file (another issue possibly caused by Ubuntu and Grub, months ago)
The 3G and WiFi issues are all intermittent but happen on a daily basis during normal usage. Wifi and 3G just cut out after a few minutes to maybe 1-2 hours of usage (at the very most).
Any suggestions for this? Do others have issues with 3G or WiFi?
nonsence said:
Hi,
Was wondering if anyone else has had issues with 3g and wifi on the shift x9501 ?
The 3g problem is that the Windows side gets disabled, and I have to manually enable it from "Control Panel\Network and Internet\Network Connections"
Click to expand...
Click to collapse
Nearly the same to me- Win7 and WM are connected via USB, and as soon as i enable Modem they get disconnected, so i can't acces 3G/Internet from Win7. Am sure it's a little silly point, but which?