HTC Shift Touchscreen Problems - Shift General

Has anyone had problems with their touchscreen not responding to their pen or fingertips? I received my Shift a couple of days ago and I have tried everything that I know to get the touchscreen working. Called support, but they had no solutions as well. The funny thing is, that when the computer first boots, after I enter my password, I can control the cursor for a couple of seconds and then it loses all ability to pick up my movements and taps. Also, when I reset snapvue, I can move the scroll bars but cannot double tap any icons to launch. I am sure it is some sort of software issue, but I have limited UMPC experience.

cschmiddy said:
Has anyone had problems with their touchscreen not responding to their pen or fingertips? I received my Shift a couple of days ago and I have tried everything that I know to get the touchscreen working. Called support, but they had no solutions as well. The funny thing is, that when the computer first boots, after I enter my password, I can control the cursor for a couple of seconds and then it loses all ability to pick up my movements and taps. Also, when I reset snapvue, I can move the scroll bars but cannot double tap any icons to launch. I am sure it is some sort of software issue, but I have limited UMPC experience.
Click to expand...
Click to collapse
I had the same problem. I had put my screenprotector the wrong way.
So, try to take of the sheet. Maybe that may help!
Huib

Isnt that just classic, I didnt know that you could put a screen protector on the wrong way. Well theres a couple days I wont be getting back. Out of curiosity, what is the right way to put the screen protector on? Thanks for the response - all is well, except for my slight embarassment!

Hmm... a screen protector is sticky on one side, and not on the other.
How do you put it on the wrong way?

cschmiddy said:
Isnt that just classic, I didnt know that you could put a screen protector on the wrong way. Well theres a couple days I wont be getting back. Out of curiosity, what is the right way to put the screen protector on? Thanks for the response - all is well, except for my slight embarassment!
Click to expand...
Click to collapse
Well, just put it once more. But under the edges you should put it correctly. Try your fingernails to put it firmly under the edges.
Huib

thanks
i try to fix the broblem with touch screen in about 3 days. i make everythink.....i read your post and you save me.there was a broblem with the screen protector...
thanks..thanks. i am ready to go tomorow at service htc...

Related

Help! Stuck on Align Screen!

Guys, I hope you can help me!
I was using my Imate Jasjar when it was accidentally bumped by another person. the Jasjar fell but it wasn't that high and the floor was carpetted. However, I noticed that whenever i try to tap on the Start button on landscape mode, the calendar application opens up! And when I try to tap V-Bar on the other corner opposite the Start button, the Contacts application opens up. Basically, the soft keys on the bottom screen are the one opening up even if I'm tapping the ones on top! If I tap the bottom soft keys, I thought the Start button or my V-bar would come out but still the Calendar and Contacts applications were the ones that opened. Basically the everything on top cannot be tapped!
On Portrait mode, I can tap the start button but when the V-Bar was tapped it still opens the Contacts application.
I went to Settings then Screen to re-align the screen. I thought it would solve the problem but apparently it didn't! I was trapped in the Align Screen section giving me an endless loop to tap the 5 areas of the screen.
I now did a Hard Reset, and now I'm forever got stucked to the Align Screen part.
What am I supposed to do??? Please help!!!
Hi,
Seen the same problem... Try to guess the error margin of the alignment...
for example instead of tapping in the center of the cross try tapping on left or right... Since your screen isn't aligned you can't press on the center...
Now the problem is hardware, not the MB but the LCD...
After tou figure out the margin error, the Universal will resume and then you ca align the screen via Start->Settings->System, align screen
I'll try to know more about this problem asking my friend.
Best of luck
thanks for your reply!
i also believe that it has something to do with the LCD. there are no cracks whatsoever. problem with the aligning is i have to keep on guessing. and if ever i do align the screen successfully, i'm not sure if re-aligning the screen in Settings would solve the problem.
i would appreciate though if your friend or anybody else can shed light to a solution.
This is a simple problem to solve ;-)
When the allign screen is ON and you have to make the first tap on the crosshair (just before you start clicking away to allign your screen), twist your display from landscape to portrait mode...
Now continue to allign it as usual, and you should finish successfully!
Cheers,
San
unfortunately, after following your instructions, i still went on an endless loop on aligning the screen. i'll try to reflash the rom and see if it would work. i hope it does...
i updated my ROM. still stuck on the alignment screen!
any more ideas?
To be honest, sounds like your screen is broke. Even if you got it to align, I doubt it would be very usable. I think you are looking at repair - if there's no visible sign of damage, you might get away with a warranty repair.
Cheers,
Steve.
Hi
Few months back i've got exactly the same problems (odd LCD behavior, impossible alignment, etc...) with an HP4700. I went to the service center and they had to replace the LCD screen. They did not charge me and take it under warranty. In my case the unit did not drop and i made it clear to them. I would suggest you go back to the service center and forget about the drop in your problem description .
Cheers,
Bruno
I had the same thing happen on a HP 3700, I did not even drop it all i did was install the Quake game for it and after a few days the screen alignment went a bit out. It was usable but definately out by about 1 cm in each direction. The unit had not been dropped. I went into the allign screen utillity and ended up in the infinite loop. The only way to fix was a new screen. But unforunately it was no longer under warranty. The screen consists of 2 separate parts the lcd and the touch screen bit. In my case the lcd had no issues just the touch screen. Very annoying but there you go.
Search your soul and do what you feel comfortable with.
Good luck
Charlie
thanks for all your replies!
i've made several searches yesterday with similar problems (even if they're using different PPC models) and they all ended up sending back their units for repair. there's even one who posted in expansys with the same exact problem!
we'll be sending it back through expansys (we got the unit from them) and hopefully get it back before the end of the month. and yes, i won't tell them that it was dropped, he he :twisted: and they won't find evidence either on the outside because there are no physical damages. what a start of the new year for me <sigh>
right now i'm back using my XDA IIi.
thanks for all your support! this is my first thread/topic in this site and it's so unfortunate that it had to be sort of a negative one. looking forward to be active more here!
Hello there
This might help (I am currently wrking with 200 PDAs so have had this a few times)
THere may be a iece of dust/biscuit crumb etc, under the edge of the casing above the screen, try using a post it note or paper and go around the casing/edge of screen, this should clear the screen of anything that may be causing this problem.
THis worked for me on the majority of non-aligning screens
HTH
DB
My story was, one day when I needed to twist the screen, it was a bit stuck so I twisted a bit harder, yes it went back. Then few days later, the mis-alignment started and since then I have been keeping to do re-alignment my screen.
My screen is mis-aligned once every 2 or 3 days or even few minutes then I have to re-align by using WM5's alignment program. It sometimes takes me 2 or 3 times or even one time.
The most anoying thing is it keeps forget after aligned screen.
Now, certainty, I don't think it is a screen problem because after running alignment app, it correctly pointed into the right spot but then it forgot where the right position was.
I have done the upgraded ROM ( even tried Ivan AKU 3.2 ROM ) but problem still persisted.
I just tried clean up the edge of screen, finger cross, hope it fixes my problem.
Bad thing is, I bought my device from UK and I am living in Australia so therefore, my warranty is definately invalid. I don't want to spend 200 AUD for the new screen ( unless I am 100% sure that LCD is faulty ).
Anyone has any idea or even a better suggestion because I don't see many people having this problem.
I suspects that maybe the flex cable got ripped but not totally ripped. Don't know , please help me out on this one
Best regards
Anyone has any idea about my problem ??
One question :
I know that the flex cable has 2 connectors ( one is for LCD display and another is for LCD function ). Now does LCD function relate to the touch screen function ? and if one tiny wire of the function cable got cracked, but not totally cracked, will it affect the touch screen function ?
Other thing, does WM5 store any setting relating to screen alignment setting ? If yes, where is it ?
Thanks
Hi, from another forum, it only help to bypass the alignement loop:
"here you go theses are simple steps to bypass the touchscreen alignment.
Install you activesyn blah blah blah when it finds it go on my computer and go into your PDA device
go to windows startup and delete the Welcome file
after that give your PPC a soft reset and BAM u by passed the screen now get a free desktop program liek pocket controller from the internet it will automatically install on your pda and BAM you can control your pda add music and whatever
but now if you want to click stuff on the road get pen irazu just search on google and send it to your PDA then go to file explorer and double click it and you got a cute little mouse program that you can use like a stylus"
also try this little soft:
http://www.codefactory.es/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
Hope it helps.
MaX
Hi godtakeit!
I've had the same problem a few weeks ago (and still having it from time to time) and for me a slight (very careful) bending of the screen makes it work again. It seems to me that there are connector behind or near the display which has some loose contacts.
Did you notice any other problems which came in conjuction with the alignment problem (e.g. speaker not working)?
.ox
Hi oxident
No, I don't have problem with speaker ( it was not working before but it is because of the jack plug problem - it solved ). Yeah, I did notice if I bend the screen carefully, the problem is gone. The funny thing is when I aligned the screen, it worked but if I closed it off and left it over night, it started again when I opened the lid.
You may right about the connector between LCD screen and mainboard. Well, I have no choice but openning the device and check it up.
Also, I read the thread somewhere in this forum and somebody advised this problem maybe relates to magnet around device. My brother aslo advised me that LCD charged and reserved negative electrons. Wierd but I am experiment it at the moment ( taking off battery and leave the device for a few days so that it can release the negative electrons ).
Hope it fixes
please help
i have an imate jas jam that i i got from my father he used it for like 3 years and it is pretty banged up so i cant use the warranty and repairs cost a lot, any who i got it yesterday and it was very slow so i reset the settings and now im stuck on the align screen it keeps going on for ever and ever if any one knows any thing plzzzz help
Welcome aboard
You have one of the best HTC devices ever made!
Have a look here to locate the solution to your prob:
http://forum.xda-developers.com/showthread.php?t=549207
Post number 2
Good luck,

Hermes broken? Clicks upper right corner constantly!

I've had my 8525 for about 3 months, and now it constantly clicks the upper right hand corner and exits all of my programs! I'll soft-reset and sometimes it wont boot up, it just hangs at the windows logo screen. I upgraded the ROM to the newest from Cingular thinking it was some program that was doing it, but it comes back.
When it's in portrait mode, it's the upper right hand corner. When it's in landscape, it clicks the start button(upper left) so I dont think its a program thats making it click, but something physical touching that certain spot. Anyone have any idea?! I thought something was stuck in there but it's clean.. this is so annoying, I cant even make a call since it clicks exit when it comes up! It stops SOMETIMES for a few minutes but then it comes back after a while.. anyone else?
Give it a yung choo kung foo whack, take a run-up.
...
Sounds knackered, you could try the screen alignment fix, pressure from the gasket may be causing this:
http://wiki.xda-developers.com/index.php?pagename=How to fix the Screen Aligment issue
Your best bet is to send it back for repair though .
I bought it off ebay.. so no warranty
It's weird because I take a very slim credit card( 1/2 the thickness as regular cards) and slide it in and bring up the plastic around the screen and it STILL does it!! nothing is touching the screen at all. Also, my alignment is still spot on perfect.. what gives?
Oh yeah, I did smack it a few times and it works sometimes.. It's been okay right now for about an hour but I know it's going to be short lived..
Did you try loosening the screws?
MilanoRex said:
I've had my 8525 for about 3 months, and now it constantly clicks the upper right hand corner and exits all of my programs!
Click to expand...
Click to collapse
Yours is the third or forth report of that error. My Trion had the exact same problem, and I needed to exchange it (bought it new from O2, so it was under warranty).
None of the screen alignment fixes I tried made any difference. The problem was also temperature dependent - when the Trion was cold, everything was okay. Leaving backlight on and listening to MP3s for five minutes was enough to make the problem appear - first, only a few fake 'taps', then more and more, and eventually the screen didn't recognize any of my taps at all.
So it seems to be a hardware issue. The only software solution I could think of: back in WM 2003 days, there was a registry setting to increase/decrease the touchscreen sensitivity. If it still exists in WM5 (don't know, sorry. Others may be able to tell you), you could try setting it to be quite insensitive. Might help.
Cheers
Daniel
tadzio said:
Yours is the third or forth report of that error. My Trion had the exact same problem, and I needed to exchange it (bought it new from O2, so it was under warranty).
None of the screen alignment fixes I tried made any difference. The problem was also temperature dependent - when the Trion was cold, everything was okay. Leaving backlight on and listening to MP3s for five minutes was enough to make the problem appear - first, only a few fake 'taps', then more and more, and eventually the screen didn't recognize any of my taps at all.
So it seems to be a hardware issue. The only software solution I could think of: back in WM 2003 days, there was a registry setting to increase/decrease the touchscreen sensitivity. If it still exists in WM5 (don't know, sorry. Others may be able to tell you), you could try setting it to be quite insensitive. Might help.
Cheers
Daniel
Click to expand...
Click to collapse
Thanks for the reply, now that I think of it, it only happens when it's warm. Looks like I'm SOL. Oh well, I guess ill put up with it until the iPhone comes out.. ill try loosening the screws too.
Your case is putting pressure on that part of your screen. It is not device specific. Slip a piece of paper under the case to check for clearance. I use under the case screen protectors and have seen this before. You may be able to simple pry the case and create some clearance.
I have exactly the same symptoms. It seems the registry settings do not exist in the Hermes to adjust the sensitivity so I am thinking return for replacement must be the only option. Argh! I feel defeated
MilanoRex said:
Thanks for the reply, now that I think of it, it only happens when it's warm. Looks like I'm SOL. Oh well, I guess ill put up with it until the iPhone comes out.. ill try loosening the screws too.
Click to expand...
Click to collapse
The iPhone? You're going to actually exchange this beautiful piece of full-fledged mini-computer &phone in one goodness for an iPhone? Note: This was not meant to flame anything or anybody. If you feel that I have, I deeply apologise.
jotham said:
I have exactly the same symptoms. It seems the registry settings do not exist in the Hermes to adjust the sensitivity so I am thinking return for replacement must be the only option. Argh! I feel defeated
Click to expand...
Click to collapse
I've inserted a small piece of plastic between the frame and the screen (one month ago).
Here you will find a resume of proposed working solutions
http://forum.xda-developers.com/showpost.php?p=1056346&postcount=227
Can you tell us the serial of your Hermes? (HTC62xxxxx, 63, 64)
That is the same problem I had with my 8525. I tried ALL the solutions here in the forum but nothing solved it. I finally returned it to Cingular and they gave me a brand new one with zero hassle. Two weeks in on the new one, and it's working like a champ (knock on wood).
the S/N is HT657xxxx
Nothing is putting pressure on the screen, I've pried some clearence between that part of the screen and it still does it. I dont even have a Cingular account, so I doubt they'd help me
My only other option is to take it apart(following the japanese website instructions) and see what's going on.. Maybe something underneath the screen is doing it? I dont know..
Oh yeah, not only did i loosen the screws behind the screen but I completely removed them and it STILL does it. I found the registry setting for screen sensitivity and lowered it from 7,xxxx to 5,xxx and it did nothing..

My touchscreen won't work.

I've done everything I could do without taking apart the phone.
I don't know what's wrong, sometimes it will work sometimes it won't.
Now though, I reinstalled WM5 (latest cingular build) and I have to tap the screen to start using it, but the screen won't work.
that happened to me when I put a screen protector on my phone. I took off the protector and the phone worked again
I dont have one of those.
Has the mobile fallen on the ground? Make sure the screen doesn't have any dust on the borders... if there is contact on the screen on any point, it won't recognize any other point of touch (multi-touch is not supported by our screens).
I'll try cleaning that out when I get a can of compressed air
I got it to work for a second so I can use the phone. Now I just want it to always work.
dferreira said:
Has the mobile fallen on the ground? Make sure the screen doesn't have any dust on the borders... if there is contact on the screen on any point, it won't recognize any other point of touch (multi-touch is not supported by our screens).
Click to expand...
Click to collapse
Thanks so much for this post!!
The other day my touch screen stopped responding to my taps.. The lcd worked fine and I could still navigate with the buttons, it just wouldn't respond to touch..
So I was almost ready to take my phone apart to see if the digitizer connection was loose.. I decided to search around and see what other ppl had to say about TS problems.
I read this post and started to go around the edges of the screen with a business card and lo and behold it started to work again.. Must've just been some dirt up in there.. You just saved me a huge headache!
Thanks dferreira
My screen is all white now.
Anyone know how to take apart the phone, I'm thinkin my ribbon is not connected right.

Screen Air Bubble! Advice?

Hello all.
I've had my XV6900 when it was first released and it's been though hell, but it has held up until now.
I woke up yesterday to find that my touch screen isn't working. Before I went to sleep the previous night, it was working perfectly fine.
I've done a million resets, took the battery out, etc. and only ONCE the screen started to work normally for a minute or two before reverting
back to the non-responsive inputs. I can navigate the phone just a tad by using the buttons, but obviously it does not suffice.
I noticed that on the bottom left corner, there seems to be an air bubble type blemish. I think it's misleading my phone that I am putting
pressure there myself, resulting in me not being able to touch to my liking and use it properly. I can answer calls only and do limited commands
by using buttons but text and email are my main form of communication -_-x
Surely a hard reset will not fix the problem, correct?
My only way to get this phone back in order is to try to find a digitizer, right?
(I am using My Mobilizer on my desktop right now to communicate with others and I was also wondering if there is a way I can save
my contacts INSTEAD of using Active Sync. My version of Windows VISTA did not come with Outlook -_-x.)
rynpaulbert said:
Hello all.
I've had my XV6900 when it was first released and it's been though hell, but it has held up until now.
I woke up yesterday to find that my touch screen isn't working. Before I went to sleep the previous night, it was working perfectly fine.
I've done a million resets, took the battery out, etc. and only ONCE the screen started to work normally for a minute or two before reverting
back to the non-responsive inputs. I can navigate the phone just a tad by using the buttons, but obviously it does not suffice.
I noticed that on the bottom left corner, there seems to be an air bubble type blemish. I think it's misleading my phone that I am putting
pressure there myself, resulting in me not being able to touch to my liking and use it properly. I can answer calls only and do limited commands
by using buttons but text and email are my main form of communication -_-x
Surely a hard reset will not fix the problem, correct?
My only way to get this phone back in order is to try to find a digitizer, right?
(I am using My Mobilizer on my desktop right now to communicate with others and I was also wondering if there is a way I can save
my contacts INSTEAD of using Active Sync. My version of Windows VISTA did not come with Outlook -_-x.)
Click to expand...
Click to collapse
are you using a screen protector?
you can sync contacts with google http://www.google.com/mobile/products/sync.html#utm_campaign=en&utm_source=gh0ssy&utm_medium=ha&utm_term=google%20sync&dc=gh0ssy
i would try a hard reset before looking into getting a digitizer - my $.02
I was thinking about the hard reset but if the screen blemish, which looks like it's separating on the inside, is there... it wouldn't matter if I did a hard reset.
I think.
rynpaulbert said:
I was thinking about the hard reset but if the screen blemish, which looks like it's separating on the inside, is there... it wouldn't matter if I did a hard reset.
I think.
Click to expand...
Click to collapse
yea sounds like its time to check ebay for a digitizer
jamezelle said:
yea sounds like its time to check ebay for a digitizer
Click to expand...
Click to collapse
Do you have an issue or something?

Major touch screen problem with touch hd!!

touchscreen was working today morning, took battery out for 2 hours, turned it back on and it was working abit weird, and now i cant press any touchscreen buttons atall!
So no softkeys (pick call, home etc.) and nothining on the big screen! I can turn on the phone, press the power button and volume buttons, see my home screen get calls etc.. hard reset twice, took battery out, nothing does it .. gonna try flash it but dont think itll do it ... and ideas?
Im in uk aswell if that makes a diff
Dear All,
I have similar problem. Usuallí I use on my HD NRG ROM. About 3 weeks ago I updated to the latest NRG WM 6.5 23xxx ROM with Sense 2.5 Maxmanila version, and since this upgrade the touch screen position moving randomized up or down from 2 mm to 30mm!!! After this ROM I tryed updating each newer version, but not changed nothing. I need realign the screen about 10 times / day!!! The phone I never dropped or cracked.
Can help me somebody what happened with my HD?
I had this happen to me yesterday. I was surfing on my phone as per the norm. Put my phone down. Got a txt, picked it up and it wouldnt allow me to access it. I thought it must be a freeze as it has happened occasionally.
So I restarted.............and nothing. No response AT ALL from the touch screen.
I have noticed the oily spot problem on the most part of my screen, and thescreen doesnt have that little give it used to when using it (paranoia possibly)
So I can only assume something has given within the screen. Ive been searching all day on the internet for causes and fixes but nothing has come up.
The volume and power buttons work but I cant do anything at all with the phone as its obviously all touch based.
Is this a screen replacement job then or is the whole phone goosed?
Roheelshah if you turn your phone off do you have the massive oily screen thing?
Any help is most appreciated....
I had the same thing, a oily spot, but it was there for months, then i noticed another new spot (looked like a tiny tiny burn) and thats when it stopped working completely... ive ordered a new screen which should be comming in a few days, im hoping thats the issue
will let you know if it works ....
keep me updated if you find anything
thanks!
NECROSTONE said:
I had this happen to me yesterday. I was surfing on my phone as per the norm. Put my phone down. Got a txt, picked it up and it wouldnt allow me to access it. I thought it must be a freeze as it has happened occasionally.
So I restarted.............and nothing. No response AT ALL from the touch screen.
I have noticed the oily spot problem on the most part of my screen, and thescreen doesnt have that little give it used to when using it (paranoia possibly)
So I can only assume something has given within the screen. Ive been searching all day on the internet for causes and fixes but nothing has come up.
The volume and power buttons work but I cant do anything at all with the phone as its obviously all touch based.
Is this a screen replacement job then or is the whole phone goosed?
Roheelshah if you turn your phone off do you have the massive oily screen thing?
Any help is most appreciated....
Click to expand...
Click to collapse
download and install this _HTC Touch HD_TouchHD system.exe
BOLDESH said:
download and install this _HTC Touch HD_TouchHD system.exe
Click to expand...
Click to collapse
whats it do? and where from??
I just posted something like this a few days ago, pulled my phone out and screen wouldnt respond, had these marks all over my screen, "swirly marks" as i describe it, very well could be the oily marks you are talking about. you can move them around with your finger right?
anyway, i took my sim out, tryna find a spare phone, couple hours later the marks were gone and screen started working again, touch wood its been fine since.
no idea what happened, but try letting it air out or something
ok basically i received a new digitizer today (the actual touchscreen) ...
i dismantled the whole phone using the service manual and some video some guy made (VERY HELPFUL, if anyone wants it for any reason i can post a link), ok so i got rid of all the top bits, the circuit boards (or watever theyre called)
I got down to just the bezel, lcd and digitizer (dont know what a bezel is, the lcd is where the display actually is and digitizer is directly stuck ontop of that)
Apparently when replacing the screen, htc have made it so that you have to replace all three of those parts instead of individual ones, but you can buy them seperately so i thought i'd hero it.
i poked out the screen from the frame (some chewingum like stuff holding it in) then i started peeling off the digitizer (if you get one and want to try it you'll know where to peel) ... this was a mistake tho cause the lcd is unbelievebly sensitive so while peeling off it left scratches on the lcd, and me not knowing the lcd is sticky tried to wipe them and use a dust free cloth, which left alot of crap on the actual lcd!
i managed to get the digitizer off and ripped the cable that goes from digitizer to whatever reads our fingers on the screen, took it all off, placed the new one directly ontop and fed the wire exactly how it was for the first screen.
Put it all together again
Now I did mess up my screen badly, but in a good way! .. i now have full touchscreen working (smoother than ever) but my LCD display is near enough gone, so it looks like the screens really really dark, and i have to tilt it at certain angles to see the screen..
After all of this i now have a touch hd i can controll from my pc (using mymobiler) so i can recieve calls, send texts all from my pc when connected thru active sync, can even play teeter ... but not really the same!
I wouldnt recomend anyone to try what i did, although i think its worth the risk as I would have to replace the lcd anyways if i wanted a new screen in the first place... and who knows you might be able to peel the digitizer off clean (NEVER EVER EVER TOUCH LCD WITH ANYTHING!!!).
It all cost me around 10-15£ for the digitizer and screwdrivers and alot of hours dismantling phone compared to 50-100£ for a new lcd.
I am either going to get a new lcd now so i can actually see the screen, or get a new phone.
Sorry for the essay but hopefully this helps someone in any similar situation
if i do get a new lcd will post how it goes and if it sorts out everything
if anyone knows of any other reasons why my lcd would be so dim (brightness is 100%) accept for me getting carried away with it ... help would be appreciated
the_cool said:
I just posted something like this a few days ago, pulled my phone out and screen wouldnt respond, had these marks all over my screen, "swirly marks" as i describe it, very well could be the oily marks you are talking about. you can move them around with your finger right?
anyway, i took my sim out, tryna find a spare phone, couple hours later the marks were gone and screen started working again, touch wood its been fine since.
no idea what happened, but try letting it air out or something
Click to expand...
Click to collapse
Yeah swirly oil marks is how myne started ... i think i finished off the screen by trying to press hard on the mark to try and clear it .. . so be careful with it.. but think that overall the screen had seen better days (course only a few weeks after warrenty finishes) ... all conections inside were ok aswell
doczyus said:
Dear All,
I have similar problem. Usuallí I use on my HD NRG ROM. About 3 weeks ago I updated to the latest NRG WM 6.5 23xxx ROM with Sense 2.5 Maxmanila version, and since this upgrade the touch screen position moving randomized up or down from 2 mm to 30mm!!! After this ROM I tryed updating each newer version, but not changed nothing. I need realign the screen about 10 times / day!!! The phone I never dropped or cracked.
Can help me somebody what happened with my HD?
Click to expand...
Click to collapse
Same here. Touch screen not working. Phone never flashed, droped,...
Any solution?
unfortunately, a friend of mine changed the touchscreen without success. Phone was in perfect state, no drop, no flash. Just the touch not responding. I'm not sure that changing whole part lcd+digitizer solve the problem.
Hi all!
I've got similar problem with my touch HD. It's stock since I bought it. My touch sense was acting weird, like it wasn't properly calibrated. Like, when I press 7 on phone pad, the phone actually presses 1, and if I press 0, phone presses 5 and so on..
I've tried to align the screen, but it doesn't get aligned the first time. I have to repeat the process about 4 times before it gets aligned. That's good for about few minutes and the problem is back. Hard reset was also done, 2 times.
Could this be a fixed with a software update? Does this mean that digitizer will soon be dead?
Thank you for your help
Regards
igothtc2 said:
Hi all!
I've got similar problem with my touch HD. It's stock since I bought it. My touch sense was acting weird, like it wasn't properly calibrated. Like, when I press 7 on phone pad, the phone actually presses 1, and if I press 0, phone presses 5 and so on..
I've tried to align the screen, but it doesn't get aligned the first time. I have to repeat the process about 4 times before it gets aligned. That's good for about few minutes and the problem is back. Hard reset was also done, 2 times.
Could this be a fixed with a software update? Does this mean that digitizer will soon be dead?
Thank you for your help
Regards
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Click to collapse
use ScreenCal to fix it, hopefully it can help you
Hakim Rahman said:
use ScreenCal to fix it, hopefully it can help you
Click to expand...
Click to collapse
Hi!
I've successfuly installed the cab file on my phone's sd card, but the problem is still there. I don't know where the installed files are, do I have to run this application?
Thank you for your help!
Regards
igothtc2 said:
Hi!
I've successfuly installed the cab file on my phone's sd card, but the problem is still there. I don't know where the installed files are, do I have to run this application?
Thank you for your help!
Regards
Click to expand...
Click to collapse
have you hard reset the device after installing the cab file ?? if not do it and see if there are changes...
Hakim Rahman said:
have you hard reset the device after installing the cab file ?? if not do it and see if there are changes...
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Click to collapse
Just did the hard reset. When it asked me to align the screen, I just couldn't align the top left corner. I had to press it like 50 times before cross went to the lower corner. Otherwise, after the align it's good for about couple of seconds and then it's just pressing all over.
I thought I had just some software issues because the screen wasn't dead, it responded to my touch. So, I'll probably have to buy a new screen and digitizer, right? Or do you have any other ideas?
Thank you again for your help!
Regards
firstly screencal installs calibration settings not for blackstone so do not install it, no point. (btw it also increases device touch sensitivity)
secondly you guys should try and install the calibration settings for blackstone, basicly what the align screen does, not sure where to find them for download but i could post the registrys if someone wants to make a .cab from them. (atm i cba making the .cab but i am able to do it )
if the calibration settings do not work i think it is best to buy a new lcd package (or buy new device and give me old one for spares oj)
Rn
hi buddy ! What you mean GSensorCalibrator ??
i didnt mention anything about gsensor calibration dude.
tried and tested screencal the other week and it screwed my blackstone.
install these instead:
*screen calibration, sets the blackstone touch points: (aligning the screen)
if you install a cab with these registrys it should fix the alignment problem.
(if it doesnt then its hardware issue = lcd etc)
[HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\TOUCH]
"MaxCalError"=dword:8
"CalibrationData"="511,542 183,881 183,198 834,197 833,880"
*this one will maximise the touch sensitivity for those that want it:
[HKEY_LOCAL_MACHINE\Drivers\TouchPanel]
"PressureThreshold"=dword:0
Rn
Does anyone have a recommendation where you can buy a digitizer and lcd from?

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