I sent a text last night at like 3am and the keyboard worked fine. I woke up this morning and am unable to type on the keyboard. The only buttons that work are the comm manager and camera. Also, the enter button on keyboard works, however, not how its suppose to. It opens up the start menu. If I turn the screen on then open up comm manager and close it the keyboard will work for a minute or so, but when i turn screen off and turn it back on i must do this over every single time.
Anyone have any idea what is wrong with my phone its very annoying to not be able to use any buttons especially the call and hang up buttons on the front. Also, when the screen is on the green and red phone buttons on front never turn off. Thanks for any help.
Do you have small children, or a mischievous bedmate, pet, or such?
This sounds suspiciously like a foreign matter has been introduced into your phone. I would carefully disassemble and clean the inside contacts of your buttons. All of them. Use compressed air, unless you actually see a substance on the contacts, then use an (isopropyl) alcohol-dampened cotton swab, and wait patiently for the unit to dry completely before reassembly. Check the unit for smears that will give away the presence of foreign substances after cleaning and before reassembly. If it's really clean, there should be no smears...and use tweezers to remove any cotton you leave behind.
Short of that, I would be uninstalling any new software that was installed right before the problems appeared. Even a known good software can load corrupted every now and then. Just look at the glut of "help me" messages on this board from people loading software, if you don't believe it.
Nothing should have come into contact with my phone from the time it was working until the time it wasn't.
After the problem started I have tried hard re-setting and also putting on entirely new roms and the same problem still exists.
I will try taking phone apart later and cleaning the inside to see if that is the problem but it seems weird that the buttons will work if I open up the comm manager and then close it. Although they stop working again by the time I get another text.
I'll agree that it sounds weird, but I stand by my suggestion, until you report otherwise...
It just sounds too much like a hardware problem to me...
Im having the exact same problem...did the cleaning help...pls tell me.
Related
Hi,
When i first setup my Exec using personal mode, the answer and hangup buttons on the hinge woudl illuminate when a call came in (when the unit is closed like a laptop). Now i am using it in corporate mode, the LED's don't illuminate. They only illuminate when the screen is rotated into PDA mode.
I am assuming this is a reg hack. Does anybody know what it is? or has anybody else got this problem?
Cheers
Paul
They don't illuminate when the device is closed, only when you have the screen open or facing outwards.
hollinshead said:
They don't illuminate when the device is closed, only when you have the screen open or facing outwards.
Click to expand...
Click to collapse
And very annoying it is too - especially when both buttons look so similar when not illuminated. This must be hackable?
This has got to be one of the most annoying features of the exec.
Also i have found that if the device is closed, MSVC does not recognise anything you say when activated via BT.
I have never really played with the device in personal mode as the GUI is bollox so cannot comment on if the buttons light up or not when the device is closed. But what i do know is that when it is closed the screen is switched off as if the device is in standby mode, maybe this has something to do with it.
I try to memorize the position of the green button in relation to how I always hold the phone and feel for it like a Braille board. So far I get it 75% of the time.
is anybody using the 'Personal' install on their exec? can they confirm if the LED's are illuminated or not when the phone rings when it is closed?
Cheers
Paul
Someone who's actually opened the Universal may be able to confirm this, but I suspect that the answer/hang up buttons on the hinge don't actually have LED's. I believe that they simply use the light from the screen's backlight to illuminate. As near as I can tell, they're only on when the screen backlight is on.
If that is the case, then there probably won't be a way to get them to illuminate when the case is closed, unless someone can figure out how to get the backlight to stay on when the case is closed (which would also be a big battery waster)
Brett
Yup, i can confirm this. I've just removed the cover on the top of the hinge. There is one wrapped cable coming out of the base at the right hand side. This then splits off, the main part goes up into the pivot hole, and a thinner wrapped wire brakes away from this and attaches to a small pcb which has the buttons and the LED's mounted on it.
Yes, the buttons are only illuminated when the backlight is on, but the brightness of the buttons remains constant even when the backlight brightness is turned down.
Cheers
Paul
As far as I see it, even if the backlight has to come on that wouldn't be a problem - after all, the phone is waking up in order to ring. I also often open up the screen slightly to see who's calling, then close it and press the answer button - therefore switching on the backlight initially would actually save time!
Maybe somebody knows of a "wake-on-ring" hack :lol:
I've just noticed it with my new Qtek 9000 and I was very worried, because I thought my device is broken.
But now I know this is "normal", but it's very annoying :?
I wish I had this problem! .. since yesterday my JJ seems to have those lights permanently on even when I switch the device off
Guys, I've made a program that will keep the hinge leds on all the time.
Actually this is an accidental discovery for a program I'm working on for this thread:
http://forum.xda-developers.com/viewtopic.php?t=37201&highlight=
Those guys want to be able to use the keys and phone functions with the lid closed.
I'll post more in that thread, but basically closing the lid puts the hardware keys in a special state such that they are not responsive at all until the device is woken internally (eg by an incoming phone call). Actually, can someone confirm that the hinge keys work when a call comes in but the lid is closed. I presume they must, since they don't do anything else!
So, the hinge lights are on when the screen is on. But the screen is switched off when the lid reaches about 10 degrees to closing. But the hinge lights can be kept on nevertheless
Grem: are you using TCPMP or a similar program to play music etc in the background? Anything that tries to keep the phone "on" when the lid is closed will keep the hinge lights on.
V
Hi vijay555
I've actually just done a complete cold re-boot and reflashed to the original i-mate factory ROM to see if that would help, then came here in search of anyone having a similar issue.
It started yesterday, i suspect I've had an internal meltdown somewhere, plugged it into sync, noticed a few minutes later it had randomly done a warm reset and appeared stuck on the blue i-mate screen, picked it up and the sucker was hotter than an AMD without a heatsink! I suspect it's warranty time for this unit
Grem, that's worrying. What were you doing at the time? What brand/operator etc is the phone? It might be worth posting batch numbers or whatever for people that have this kind of problem so we can identify if some are worse then others.
V
It's an i-mate straight from the wholesaler no particular operator. Had it a couple of months, have seen other reports on the forum here which sound perhaps similar in that they've overheated.
Hi mates yesterday i bought a used herm...with excellent condition. but when i opened any dialog. the window closed automatically. and the screen light remains always on. and touch is creating problems.
and after some time the touch screen totally stop working. i dont know what happened. al the buttons are working fine. i upgraded my t-mobile herm to its original t-mobile wm6 rom. and again the touch screen is not working. and the screen light always stay on..
so is this hardware or software problem.?
guide me if you have any clue about this..
according to my thinking.. i think some button is pressed continuesly.. but everything is working fine.. only the touch is not working.
broken digitizer for the touch screen, buy a replacement lcd/digitizer together and replace yourself, about $100Aud. Use Mike Channons site to download the service manual. Use the search function and type in "htc service manual hermes".
As for the light, you will have to use your buttons to navigate to settings>system>backlight>battery power and external power. you can select how long the backlight remains on for.
Cheers...
Hi mate thanks for your reply.. Actually the situation is that. the screen is working perfectly. all buttons are also working perfectly. but suddenly the touch feature stopped working.
that time i was just opening some menus and they closed automatically. it looks like that there is some button pressed. and the screen light never stops. it continuously remains on. all buttons are working perfectly and everything. on the touch feature is not working.
i upgraded my device with genuine shipped t-mobile wm6 rom and again it stopped at the starting screen where i have to click the screen and the device brings the window for stylus adjustment.
so i wanna ask that is this also possible that some touch drivers are corrupted or something like this.? or is this a hardware failure.?
Kind Regards
I had same problem, it was hardware. Thats why I said to change the lcd. It is theoretically possible to replace JUST the digitizer, BUT, it is a MAJOR hassle.
As for getting past the alignment stage, look up Remote Screen Alignment. Its a cab file that stores the alignment settings on your pc. You WILL have to have a friend that has the same phone so you can get their settings as you need to copy them to your pc first. You can then copy the settings to your phone so you can use it until you replace that pesky lcd...
Cheers.....
I had a similar problem with my hermes. After a lot of investigating, I found out that this is a heat related issue with the hermes. The unit will heat up an some connection somwhere gets messed up and continually registers ghost taps on the upper right corner of the screen, which causes the continual opening and closing of programs/task manager. This overloads the phone which then causes the screen to eventually become unresponsive due to excessive computing.
With my phone, it must be heat related because it will only occur during or after heavy use or overcharging. Other people have had this exact problem with the conclusion being overheating. The worse part is, there is apparently no way to fix this, replacing the screen doesn't change anything. setting your screen alignment very far left will fix the problem but then everything you tap needs to be compensated for.
Good luck, hate to be the harbinger of bad news, but it's better to know whats wrong and that you can't fix it then not know whats wrong and keep trying to fix it.
same problem here... only my hermes is overheating already after 5 minutes use...
in the morning it works and when i put it in front of the airconditioning the touchscreen also works...
somebody who has an idea where to look for a solution??
kingsfan said:
same problem here... only my hermes is overheating already after 5 minutes use...
in the morning it works and when i put it in front of the airconditioning the touchscreen also works...
somebody who has an idea where to look for a solution??
Click to expand...
Click to collapse
Some of the suggestions in the white screen thread/s might help. The problem is that those who have the heat related problem will find it very difficult to trace the actual fault. The heat may be causing miniscule expansions on the boards / components and connectors. The tiniest of cracks or poor connections can therefore break with the expansion.
Another theory is that rather than heat it might be a capacitor that is breaking down either over time or again through heating. Unless you are a skilled electronic engineer that is virtually impossible to check, particularly since schematics are not available.
You might just be lucky if you dismantled and re-assembled - it might just re-set a connector or adjust a board so it does not get affected in future. That would be very much a matter of luck and of course potentially the situation might be made worse!
Mike
Hi mates. I am back with some issue.. i moved my device to a repair center and he said that its a software issue. and he fixed my device without changing any rom.. i dont know how..
but again when i open some window like programs. the right scrollbar make a problem... when i move scrollbar it automatically press the top close button..i aligned my screen 3 times but same problem with right side scroll bar.
and after playing with it. the touch totally stopped.
now the thing is.all the buttons are working fine and everything is working fine. even sms and calls. but when i check sms and press my scroller button. it displays the right click menu instead of opening the sms. and the screen light is continuesly on. as something is pressed. so. i think this thing wil help. i am now trying this method to check my pc.
http://inuchanbt.blog54.fc2.com/blog-entry-99.html
check this out as well.
i will send you details soon.
might just have something lodged between the case and screen.. also to get rid of the screen alignment, cable it up and delete welcome from the startup programs and then reset it.. should get you past it so at least you can use it until you repair your screen
"Description:
With G-off display you can turn off the screen by rotating and holding the phone upside down and holding it like that for a second.
To save battery while listen to your favorite music, simply point your phone downward, light off. All background processes remain.
Require G-sensor found in the latest HTC devices like Diamond / Pro / HD, etc."
Download
Just what I need! but...
Hi
This is a nice app that i've wanted. I know I could use Changescreen as it has a similar feature, but a standalone like this is more preferable for me...
But I just can't download from Rapidshare...
Is it possible to load the .cab here since its only 345kb? or a mirror to somewhere else...
Anyways, Thanks for pointing this App out...
bulletproof_78 said:
Hi
But I just can't download from Rapidshare...
Click to expand...
Click to collapse
I haven't got any problem downloading
thanks a million bro...
Works like a Charm!!!!
Installed on my TP doesnt seem to work and no progam icon to make any type of changes?
great idea. tried on my Omnia, works fine. but screen powers on only with Power button
installed on my touch pro, but doesnt seem to do anything any ideas, would really like to have it working am on WM6.5 if that makes any difference...
cheers!
Installed on my Diamond
it's ok
After a call is not working so
only works after soft reset.
Anyone same problem? solution?
Thejackal_71 said:
After a call is not working so
only works after soft reset.
Anyone same problem? solution?
Click to expand...
Click to collapse
Same problem here. I have to kill it with task manager and run it again It's faster then softreset...
Hello
how about battery drain pls?
not working on HTC Rhodium (TP2) - also I can't see it in programs, etc. Do I need to do anything else after install?
I got a question are there any options? like on conference call (when using loud speakers - device is upside down), will it ignore the g-off? Because I am not sure what would happend if I would press POWER BUTTON in the middle of the call just to get the screen back ..
Not working in my Touch Pro, too
Using latest WinMobile 6.5.21935.
I also did a softreset after installation!
Mashe said:
not working on HTC Rhodium (TP2) - also I can't see it in programs, etc. Do I need to do anything else after install?
Click to expand...
Click to collapse
You don't see it. But it is there. Go to the Program Files and the directory with the same name. Click once on it, and tune the device upside down. It will switch it off.Not ON again.
You can link to it.
I got a question are there any options? l..
Click to expand...
Click to collapse
No options. no nothing! It does work on my TD 1
origin of g-off display
Beware! I am NOT the programmer. I don't know who is either. I just found it.
btw ChangeScreen has a "display off" option too.
worked on the tilt 2
it needs dot net compact framework 3.5 and then it loads on startup... closing the title bar that comes up doesn't seem to stop it from working. however, having said this, i can't say that perhaps the tilt 2 didn't have the behavior before i installed this... it took me a while to realize that upside down doesn't mean face down, which is what i had wanted. but having said that, turning it upside down works great because you can put it in your pocket upside down (which basically you might do anyway).
also, indeed, to get it back on, one has to push the power button. but that's good in case the device moves out of tolerance for downward position it won't be going on and off unintentionally--except that even after the screen is already off it will keep executing--i know this because it vibrates when the screen goes off as well, and if i take it out of upside down position and then put it back without turning screen on again, it will vibrate again. this said, walking with it in a pocket didn't seem to keep triggering it, so overall this is a really cool hack.
now for figuring out why my t2 doesn't turn its speakerphone on when placed face down during a call (i was thinking face down should always turn the screen off by way of proximity sensor--which does work on my device because during a call holding finger over ear speaker turns off the display--just doesn't turn speaker on). wait... just realized... if it did then it would have to assume that just putting it to the ear should turn on speaker. so, i'd say what we have here is a challenge... integrate the proximity sensing with the g-sensor to always turn off the display when face down on a flat, reasonably level surface-- and during a call turn on the speaker too.
if this can be done, then combined with the g-off existing functionality it'd be really sweet--i wouldn't have to turn it upside down _before_ placing it flat on a table while listening to music. and the proximity could help make it less worrysome to just automatically turn the screen back on when picked up.
worked on the tilt 2
it needs dot net compact framework 3.5 and then it loads on startup... closing the title bar that comes up doesn't seem to stop it from working. however, having said this, i can't say that perhaps the tilt 2 didn't have the behavior before i installed this... it took me a while to realize that upside down doesn't mean face down, which is what i had wanted. but having said that, turning it upside down works great because you can put it in your pocket upside down (which basically you might do anyway).
also, indeed, to get it back on, one has to push the power button. but that's good in case the device moves out of tolerance for downward position it won't be going on and off unintentionally--except that even after the screen is already off it will keep executing--i know this because it vibrates when the screen goes off as well, and if i take it out of upside down position and then put it back without turning screen on again, it will vibrate again. this said, walking with it in a pocket didn't seem to keep triggering it, so overall this is a really cool hack.
now for figuring out why my t2 doesn't turn its speakerphone on when placed face down during a call (i was thinking face down should always turn the screen off by way of proximity sensor--which does work on my device because during a call holding finger over ear speaker turns off the display--just doesn't turn speaker on). wait... just realized... if it did then it would have to assume that just putting it to the ear should turn on speaker. so, i'd say what we have here is a challenge... integrate the proximity sensing with the g-sensor to always turn off the display when face down on a flat, reasonably level surface-- and during a call turn on the speaker too.
if this can be done, then combined with the g-off existing functionality it'd be really sweet--i wouldn't have to turn it upside down _before_ placing it flat on a table while listening to music. and the proximity could help make it less worrysome to just automatically turn the screen back on when picked up.
sorry for the duplicate post above--tried to edit, then hit save by accident
edit... i just tried screenchange and it in theory seems to do exactly what i want, but in practice, with 2.78 and any sensitivity level and appropriate no light option checked, it turns off the display even if there is light (and lots of it to be sure). i hold the device upside down above my head and the display goes off. i'm not covering the proximity sensor. my proximity sensor does work when in a phone call. i tried rebooting. i think the proximity sensor may be off somehow on my device...maybe htc only wants it on in a phone call? i will have to see if screenchange will work right with the device in a phone call... further posts will go over with screenchange.
btw, regarding the forum... its annoying that my edit made a whole new post in the first place.
cool！！！thanks
I was having some issues with my GPS so followed another thread about opening the phone and looking at the GPS contacts. I didn't notice anything too out of place - I pressed on them with the battery out to see if they were noticeably flattened but didn't do anything else. Put the phone back together and now even though the blue light will come on (and the back and menu button light up) the phone screen never turns on. Could there be something I accidentally loosened that would make this happen? Any thoughts on what to check? Thanks
benjamingrantdu said:
I was having some issues with my GPS so followed another thread about opening the phone and looking at the GPS contacts. I didn't notice anything too out of place - I pressed on them with the battery out to see if they were noticeably flattened but didn't do anything else. Put the phone back together and now even though the blue light will come on (and the back and menu button light up) the phone screen never turns on. Could there be something I accidentally loosened that would make this happen? Any thoughts on what to check? Thanks
Click to expand...
Click to collapse
I'm not an expert but it sounds like there is some issue with the connection between the display and the board it's connected to. Try loosen that connector and clean it before you put it back. I have repaired many laptops and often if some of the keys on the keyboard isn't working it's often that the keyboard's connector is dirty.
Let me know how it goes and good luck!
fredrik8 said:
I'm not an expert but it sounds like there is some issue with the connection between the display and the board it's connected to. Try loosen that connector and clean it before you put it back. I have repaired many laptops and often if some of the keys on the keyboard isn't working it's often that the keyboard's connector is dirty.
Let me know how it goes and good luck!
Click to expand...
Click to collapse
Thanks! I couldn't figure out where this connection was for a while but it's in upper. I attached a picture for anyone that runs into the same issue. I used a google link shortener because I'm not allowed to use real URLs as a new member
goo.gl/Yk270V
My phone's navigation bar stopped working, it doesn't even show any light when I get a notification. Everything else on the screen works, but since the home/back/menu buttons don't work I have to reset the phone whenever I want to check something and I can't go back. I've tried to restart it, to do a hard reset but nothing seems to work.
Once this happened my phone also stopped playing sounds, I can't even listen to the sounds when choosing a ringtone.
Please help me, I've never seen anything like this! Thanks
I had the same problem, it was the cable inside the Phone that is disconnected.
You've to remove the back cover, remove the frame (remove all the screws and connect the plug)
It is not easy to remove the back cover, you'll need heat, and if possible a suction tool so you'll not force only one side of the back cover...
I was almost an half of hour to remove the back cover...but fortunately I had success!
[Solved - same as TiagoRveiga, cables were disconnected]
I also had this problem, the one were the buttons don't work. You can always go to the notification bar and from there go to settings where you can go to apps, chose one and open. Instead of rebooting. It took me a while to discover this easy trick... Now I've had my boyfriend install an extra onscreen home button, return and other thingy. You lose one cm room on the screen but I have settled with it.
Other problems are though: camera never works anymore, after six months. After four months rebooting sill helped sometimes...
With the camera also the flashlight...
Also the sound when calling, nobody hears me, but I hear everything... This after a year suddenly...
A week after this issue, all sound disappeared like with yours, but also gradually. First from time to time and then bam, nothing.
This shows me that there is nothing wrong with the hardware, the camera is not broken, everything on the inside is connected. It are glitches... The software on this phone stinks, really bad...
Umi zero desides when I get to call, listen to music, take pictures... I don't like that. Tomorow, after one year and three months, I give up, my new one plus x will arrive and umi goes with the garbage... I suggest you all folow my lead, the more you try, the more problems that will appear.