Hi,
Yesterday, all of a sudden, my Tmobile Wing started vibrating and it wouldn't stop. I took a look at it and the front two lights displayed red and blue during this vibration episode. The only way I could stop it was by taking the battery out. After reinstalling it, I did a soft boot and it turned back on and worked perfectly fine for about eight more hours. Then, last night, it started vibrating again on it's own so I did the same exact thing as earlier in the day.
This time, it did not respond to a soft boot. It won't respond to a hard boot either. It won't take a charge (or at register it's taking a charge). Nothing!
The only thing that displays is a little BLUE light on the keyboard where it says, ALT. If I remove the battery, the light goes out. Once I insert the battery again, the blue Alt light goes back on. The phone is completely dead otherwise.
I have not done any hacks, updates, changes whatsoever. It didn't get wet and was not dropped.
Any possible ideas what the little blue light is supposed to mean? It's got to be some kind of service code or something? I'm pretty sure the battery still has a charge, but I haven't tried a new one. I even tried the plugging in the AC adapter and the phone still wouldn't respond at all. Is there any reason to think the computer would recognize it with the USB cable when it won't even power up?
Any solutions or where to turn with this thing? I think the little blue ALT light must signify some error code possibly......
Thanks.
it's the ALT key..
so you can input the blue characters on the keyboard.
you're phone is possessed.. sorry
can it go into bootloader mode(hold camera key and pole hole on side)?
if it can just flash a new rom into it or the original tmobile stock rom.
Have you hard-resetted your phone?
Which ROM are you using?
mv3, the answers to your questions.
Brudha said:
It won't respond to a hard boot either. I have not done any hacks, updates, changes whatsoever. It didn't get wet and was not dropped.
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Click to collapse
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Hey I Install The Cube And Enable It But How Do I Run It Like How To I Turn It On What Button Am I Suppose To Put
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Hey I Install The Cube And Enable It But How Do I Run It Like How To I Turn It On What Button Am I Suppose To Put
vietkiller said:
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Hey I Install The Cube And Enable It But How Do I Run It Like How To I Turn It On What Button Am I Suppose To Put
Click to expand...
Click to collapse
what cube did you install?
well install ftouchflo config by schaps and enable ftouchflo
i suggest you uninstall your cube and install slithers cube here.
then either get ftouchflo config or get the _ftouchflo_config.txt file from the windows folder and make the down-up gesture to be slithers cube.
kidnamedAlbert said:
mv3, the answers to your questions.
Click to expand...
Click to collapse
uhmm...no.
hard boot does not = hard-reset.
boot = to load your device.
there's no such thing as a hard boot or is there?
i assumed this person meant a power cycle..because if the device is not booting even after performing a hard reset command via hardware keys..blablablah..
saying you have a wing does not mention which of the stock ROMs is on the device.
so yeah... my questions werent answered.. :/
mv3 said:
uhmm...no.
hard boot does not = hard-reset.
boot = to load your device.
there's no such thing as a hard boot or is there?
i assumed this person meant a power cycle..because if the device is not booting even after performing a hard reset command via hardware keys..blablablah..
saying you have a wing does not mention which of the stock ROMs is on the device.
so yeah... my questions werent answered.. :/
Click to expand...
Click to collapse
I might be using the words 'reboot' and 'reset' interchangeably (incorrect or not). What I have attempted to do is a soft reset by depressing the little hole by the volume control. This is what worked the first time for me. The phone will NOT respond to that now.
In attempting a hard reset, I pressed the two buttons on the front marked with a '-' at the same time as depressing the same hole. Nothing responds to this at all. Is this the corrrect procedure for a factory reset?
I'm not sure the exact ROM installed. I have not changed it at all since the phone was purchased, so it's original. Since the phone doesn't even work now, doesn't seem like I can find out the ROM version.
Brudha said:
I might be using the words 'reboot' and 'reset' interchangeably (incorrect or not). What I have attempted to do is a soft reset by depressing the little hole by the volume control. This is what worked the first time for me. The phone will NOT respond to that now.
In attempting a hard reset, I pressed the two buttons on the front marked with a '-' at the same time as depressing the same hole. Nothing responds to this at all. Is this the corrrect procedure for a factory reset?
I'm not sure the exact ROM installed. I have not changed it at all since the phone was purchased, so it's original. Since the phone doesn't even work now, doesn't seem like I can find out the ROM version.
Click to expand...
Click to collapse
continue holding the 2 soft keys, don't release. a warning should appear.. if you press the 'Send' key... the send call/talk/etc button.. then it should initiate a dealer specified ("hard")reset.. if you press any other buttons, it will ignore the attempted hard reset.
if that doesn't happen.. then that's very uncool....
Well, after trying just about everything, I've pretty much accepted there's got to be some sort of 'short' to the motherboard. I think the ALT light constantly on signifies the phone thinks that key is indefinitely in a depressed state. Or something like that...........
same thing happened to my phone. does anyone know if there's a known fix for this?
Related
Hi, I just installed Screenlock:
http://www.pocketgear.com/software_detail.asp?id=14621
1 hour later my Xda Mini S which has worked fine for weeks is completely dead. It won't respond even after removing the battery, pressing the reset button, holding on/off. Even plugging in the charger doesn't make the LED light. This was all after I locked the screen with Screenlock, and tried to unlock it again.
Any ideas at all what on earth is going on or how to get back to a working state?
Re: Help! Wizard has completely died after installing Screen
CJSnet said:
Hi, I just installed Screenlock:
http://www.pocketgear.com/software_detail.asp?id=14621
1 hour later my Xda Mini S which has worked fine for weeks is completely dead. It won't respond even after removing the battery, pressing the reset button, holding on/off. Even plugging in the charger doesn't make the LED light. This was all after I locked the screen with Screenlock, and tried to unlock it again.
Any ideas at all what on earth is going on or how to get back to a working state?
Click to expand...
Click to collapse
Enter Bootloader, - hold the "camera" and shortly press the reset button, don't release "camera" until you can see color screen, connect USB cable, and start to flash any ROM you like from ftp...
Okay, I have followed your directions exactly, but the device is dead beyond even that. Nothing happens whatsoever
Any other ideas?
Have you tried Hard reset?
What exatly have you tried when flashing?
Did it enter into bootloader?
Was the plugged charger original one?
saman-cz said:
Have you tried Hard reset?
What exatly have you tried when flashing?
Did it enter into bootloader?
Was the plugged charger original one?
Click to expand...
Click to collapse
Yes, hard reset as directed in the post above.
I cannot flash, because the device won't even switch on, as explained.
Not even bootloader - nothing. The device just doesn't do anything.
I have tried 3 original chargers including a car charger. Additionally the device was fully charged when it failed.
Has screenlock worked uberhaupt ?
What does uberhaupt mean?
Screenlock worked for an hour as I said, but after an hour it wouldn't unlock the device and we have the situation I now see.
CJSnet said:
What does uberhaupt mean?
Screenlock worked for an hour as I said, but after an hour it wouldn't unlock the device and we have the situation I now see.
Click to expand...
Click to collapse
when the device wouldn't unlock was there a graphical view or complete dead view ?
The screen was, and still is, completely blank as though off.
CJSnet said:
The screen was, and still is, completely blank as though off.
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Click to collapse
Then i think it has nothing to do with the program screenlock.. you have just bad luck with youre MDA... it is just died...
Bit too much of a coincidence that. An hour after installing Screenlock, a program which switches the screen off and prevents you pressing any keys... my screen switches off permanently and I cannot press any keys... at all! :?
Continuing from the other thread... as I said, I have no problems.
As far as I know, it just runs in the background, intercepts button presses (like any other button manager), and detects whether the device's screen is brought back to full power - and switches it back to zero power again.
If it installed itself as a Startup item, you should still have been able to proceed to the Windows Mobile splash (if any)
If it were a device driver that loads firstmost, then you still should have been able to get to the manufacturer splash.
Even if it were to install itself in the extended ROM, you should still have been able to access the BootLoader.
I simply can't think of anything, other than mechanical failure/etc., that would cause what you're seeing.
That said, I'm sure people are sufficiently put off from downloading ScreenLock now
Update to this problem: http://forum.xda-developers.com/viewtopic.php?p=213698#213698
(Replacement Mini S is also dead! Is battery the cause? Please reply at above thread)
Ok, Ive got a new problem with my XDA Exec.
Opened it up and tryied to turn on the backlight and nothing. tried a soft reset, nothingtried a hard reset now it just sticks on the splash screen, the red writing comes up on the right and side and just hangs there forever!
Please help
You're stuck. apparently the only remedy is turning it in to repair. For most of us it is under warranty.
Just off the phone to 02. Theres sending me a new one via courier on monday. it's less than a day old.
Is this a comon fault with the Exec?
erm ... I managed to experience this problem.
I was trying to uninstall SPB GPRS thingy that comes with the O2 package, and it just wouldn't go. I ended up deleting the program files and getting an error when it started up, so I deleted the GPRSNotify file under Startup. It never worked again ...
I got the splash screen, tried soft and hard resetting and various permutations (including standing on one leg and while holding breath) ... nothing. Did try to install fresh ROM, but startup wouldn't get far enough to let PC load ROM over USB.
Ended up contacting O2 who sent me a nice shiny new one, as it was only three weeks old. This time I haven't installed GPRS monitor thingy, and I don't intend to fiddle with it again ... or at least until I've forgotten my lesson ...
Sorry i ment to give you guys an update on this. I did manage to get it working again, although i still accepted the new one the sent to me.
What i did was installed a new rom off the 02 website. at 1st the computer couldnt see the phone so wot i did was enter what i think was the programming side of the phone. i found the instructions on how to this on the net. i think i pressed the 2 soft keys and the light switch while pressing the reset switch with the stylus (i think that was the buttons but unsure as i cant find the page again) when the screen light up again there was some faint writing on the screen with the word serial or usb. Double clicked on the rom file and 30mins later my phone was revived.
Funny it was the gprs monitor that i too installed before the phone screwed up? ive since installed it again on the new phone and have had no problems with it since.
trickydickyd said:
I think i pressed the 2 soft keys and the light switch while pressing the reset switch with the stylus (i think that was the buttons but unsure as i cant find the page again) when the screen light up again there was some faint writing on the screen with the word serial or usb.
Click to expand...
Click to collapse
Otherwise known as Bootloader mode
Aye, thats the one.
Cheers
Hi everyone.
This just started 2 days ago. This never happened before
When i turn on my phone everything is ok the screen is fine, but hen once it loads up its starts to lag. memory on the phone is not an issue. the scroll on the left side doesnt allow me to scroll down or up , the wheel moves but the on the screen nothing moves. Now the worse part is the screen.
When i turn off my screen and then turn it back on.. the colours are all messed up. the screen is a pinkish blue coulour and almost unreadable. i tried a soft reset and the screen goes back to normal but once I turn off the screen and turn it back on , i get the same problem.. Now do you think a hard reset would fix the problem?
I had this start last weekend. I had the screen issues and the hardware buttons were very sporadic in function. Most of the time they just didn't work.
I flashed back from Black Satin to the T-Mobile rom and sent it off for repair. Should hear back next week as to the outcome.
Is your under warranty? Just send it away.
Only downside is I've only got a Blackberry Pearl as a backup at the moment.....
The above advice is good. Before going for warranty repair though you should do a hard reset to rule out a software issue.
Mike
No its not under warranty. I have no idea what rom is on it. I-MATE ROM is what shows up when it boots up. So it sounds like a hard reset will be the first choice. im not very familiar with these things so pardon if i sound a bit off. i wouldnt even know how to flash or anything like that.
Well i tried to hard reset and it it seems not to be letting me do that.
just hold the left and right soft key and press the reset button at the same time and wait for a prompt to pop up.. nothing it just soft resets.. now im getting a bit frustrated.
Cakez said:
No its not under warranty. I have no idea what rom is on it. I-MATE ROM is what shows up when it boots up. So it sounds like a hard reset will be the first choice. im not very familiar with these things so pardon if i sound a bit off. i wouldnt even know how to flash or anything like that.
Well i tried to hard reset and it it seems not to be letting me do that.
just hold the left and right soft key and press the reset button at the same time and wait for a prompt to pop up.. nothing it just soft resets.. now im getting a bit frustrated.
Click to expand...
Click to collapse
Well, I assume you have tried a few times. It's difficult sometimes to get them all simultaneously pressed. Incidentally, just in case there's any confusion - the soft keys are actually the hard keys with dashes on the D-Pad.
Another way is to go to Sart>Settings>System>clear storage icon.
Just bear in mind that if there is a major problem it may fail completely and you end up with even more of a problem than now - but I guess there is no choice really.
Mike
Just as i said - Argh! The screen is no longer responsive. What to do? I can no longer slide the lock across the screen. i have tried to flash the ROM with the 1.66 official but i cannot because it tells me to unlock the phone. I cant! argh! I've pushed the little red button by the battery a couple of times as well as removed the battery. Any suggestions? The hard buttons allow me to answer a call but that's it. i recently turned on the lock for the phone (today in fact) but I've unlocked it several times since doing so before this happened.
Sounds familiar...
Sounds like it is the same problem I had, as well as a few others on this forum. Even after a hard reset, it still didn't work. According to other people here, the solution is to have the screen swopped out for a new one. I've actually just sent mine in today to get it sorted out.
Just curious - I've got a suspicion that environmental conditions may have a role to play in causing the failure. What is the weather in your area like?
Very nice here today. Sunny, mid 50s(f).
I bought this off of ebay. Do i just send it in to HTC?
Try a hard reset, and if it doesn't help then make sure you have an official ROM and send it to HTC.
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
lythe123 said:
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
Click to expand...
Click to collapse
I would really like to wipe it before i sent it in. i dont want all my info, etc going into someones hands i dont know. anyway to do that?
No, that's a soft reset. Hard reset is pressing the red button while holding both volume keys until you get the "Restore factory settings?" prompt (when the device is on), then following the onsceeen instructions. This is what you're looking for to erase everything, including any possible software bug that could have caused the issue.
If the touchscreen still doesn't work then, send it in.
lythe123 said:
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
Click to expand...
Click to collapse
No! A hard reset is:
- Turn phone off
- Press vol up and down at the same time and then press power button (hold vol)
- follow the instructions on the screen
Be aware, that all you data on the phone will get lost. I recommend taking out the SD for that as well. After that u r done. By what you say i assume, that you didnt flash a custom ROM yet, right ?
Thanks! that didnt work either though.
I just want my money back now honestly. This thing, as pretty as it is, is just too much trouble.
Sorry double post...
A faulty device can happen to anybody, just bad luck... can't count how many times it has happened to me as well in the past.
I heard that there is a batch of phones that have a faulty screen, other problems are that without pressing anything the phone still registers clicks, phone doesn't always detect the correct place of where you pressed and the screen not responding.
I have got this on my phone and have arranged a pick up from HTC to pick up my phone for repair, hopefully in a week or two it will come back with a brand new screen that works
Ive had it a couple of months now. Im not sure if i can deal with the lack of apps that my iPhone has, pandora and the like, and the fact that teh HD2 would every so often change time and even date and i cant get weather in places my iPhone can.
In short, i love the HD2 for its specs but i no longer trust it at all.
Hi all
first post and i got an interesting problem with my phone which i qualify as stupid. It all started when when my virtually keyborad started becoming unresponsive and when i tried to do a factory reset, i could not enter the 1234 number to start it. i left the phone for a while and then i could not get into the setting even . But i could receive calls but i could not call since i could not access any numbers on the dial pad( by pressing on the numbers of coruse but from dial log screen i could)
Anyway long story short while fiddling with the phone , i thought the lock feature was on that is why some of the touch functions was not totally responsive but to my sadness, i activated the lock and now the phone is stuck on the front page and i cannot access anything since i must press unlock at the far corner of the down screen but stupidly, while pressing on the unlock, since it is unresponsive, i cannot unlock the phone to get to the normal menu and so on.The only thing working is the square pad which tells me to press cancel then unlock to free the phone for normal use
By the way the lock feature is the one that blocks the phone so that you do not accidentally press on the touch screen and activate a program and not the lock thing operators put to limit your phone
I want to know if anyone can help me unlock the screen so that i can reset the phone or alternatively any other method via usb to reset my phone to factory settings. Any special buttons on the phone i can do to do that?
I tired leaving battery out for 24 hours but that did not work to unfreeze the touch buttons
Was thinking to reload the windows mobile completely via the micro card (which i read here) but i am not sure it will work or i fear it might brick my phone
Any suggestions will be welcome please.... thanks
Use myMobiler to control device from Pc through usb
Good luck
Ps: you'll probably have to change digitiser afterwards
Well tried the mobiler but the thing is that it asks the phone to allow the program to conenct and i cannot press yes on the touch screen since it is frozen or something so i am stuck again.
Very strange, it doesn't ask anything on my device...
Why don't you hard reset: press green and red buttons and while pressing, poke the stylus shortly in the reset hole then release the 2 buttons. It will ask something that you probably won't see, just press the action button and wait for it to restart.
Don't flash another on just yet - it may well cause issues as it sounds like your digitizer is broken. Don't hard reset either
Does it pick up anything at all? Have you tried tapping all over the place in that region to try and get a response, sometimes just under the screen also works. Do you use a screen protector? If not, try it with one, if yes, try it without, it may be interferring with it, or it may help the touch be picked up by the phone (Stupid, I know, but this is something I found to work before with my elfs, and omnias)
When it is locked, is activesync picking the phone up? You may be able to put the remote.exe into the windows folder (for myMobilier) and do it that way.
A digitizer costs about £6-£10. But due to the age of this device, as sad as it is, I would suggest trying a new phone out if funds allow for it.
ok so far i tried the hard reset (red button and green and pressed the on off button but nothing. When i press on off button alone it switches off but not hard reset. I did not know i had a reset hole at the bottom of the phone.I did that with red and green button but nothing. Only when i poke the hole alone it does a hard reset i think but when i switches back on it is still unresponsive and locked screen
I tried poking under screen protector nothing. Also i think screen is still responsive because when i tap on it, the screen lights brighter
I tired putting remote exe file on the phone( active sync is working and i can read files on the phone) but i have two remote files..which one to use ? the one that ends with 40 one or 50 .Also where to put it specifically..which folder.I tried my windows mobile based device but nothing.Also tried program files and data application nothing.
Mobiler cannot connect since from pc alone because it asks my phone permission
and i cannot tap yes to accept program.
so any more suggestions please
Hi
Maybe I wasn't clear enough, here's the exact procedure, it should work since you have to use only hardware buttons:
Hold down send/reject buttons (green/red at the front) and reset with the stylus; release the stylus but keep holding the buttons till you get 'this will erase all your personal data' message, then press 'action' (big front button) to hard reset.
If Hard reset doesn't work then your device hardware is faulty.
If he hard resets he will liekly not be able to align the screen on initial setup tito12.
Avanisha. If you try to run one of the remote.exe it will say this is not a valid windows application, thats the one that needs to go into windows on your phone.
captainstu72 said:
If he hard resets he will liekly not be able to align the screen on initial setup tito12.
Click to expand...
Click to collapse
Hi captainstu72, i was under the impression that he messed up something in his system so a hard reset would hopefully solve the problem. In case he still can't align the screen after HR then he has to replace the digitiser. Mymobiler will not solve anything, pls read the 1st post: he wanted to do a factory reset. He just have to sync before HR.
thks tito 12..problem was solved with your help.J ust did not get the steps of hard reset right. Phone is working ok now and screen is ok as well as tap function. thank god i don't need a digitizer. thanks to captainstu72 for the help as well .You were right tito..seems i ran a program and then all hell broke on my phone. I wanted to factory reset but as you know the pad was locked.
Glad I could help, enjoy your device
Ahh okay, guess i mis read something! Sorry
Glad its all sorted though, I was just concerned he may end up in an annoying align screen loop