Database Users

XDA II Turning itself on

My XDA II keeps turning itself on, as if a program is waking it up.
I have checked that no programs are running using the option under Start/Settings/System/Memory.
Is there a way to see what processes are running in the background?
It does this even when stationary on my desk so it's not an accidental button press.
Has anyone else experienced this?
I'd appreciate any suggestions on tracking this down as it has a huge impact on battery life.
Thanks.

yup... mine was caused by Activesync. Make sure you have all the settings set to "Manual".
You can also download "Notification Check" by Scarybearsoftware. It will go through your PDA and look for extra events that don't belong there.
For some time I was getting a calander event for some birthday that didn't even exist!

yep, here too
I notice that it turn on after upgrading from 1.66 to 1.72
I'm not sure that could be for this...
I'll try "Notification Check"...from scarybear software

I had this and it was doing my head in! But using the check notifications did not help. I thought that possibly some of the games I installed to my SD card may have caused the problem.
So I copied everything off the card, and formatted it in the pocketpc (resco explorer), not from a card reader! Then I copied everything back and since then not a single un-intentional turn on.
Cheerio
Howard

Well, it didn't fix it for me either. I'm now testing with the Storage Card removed.
I'll post back if I find anyhting.

Another problem is when your GPRS connection activates itself!! soo annoying.

Taking the storage card out made no difference.
So far, however, with Flight Mode turned on it seems to be fine.
If this is the case then that would be really annoying.
What would be going on with Flight Mode Off to cause the XDA II to wake up?

With the radio off, GPRS is also off (as is BlueTooth and IR).
Is GPRS turning the device on?
Immediately after the device powers itself on, tap the signal meter and see if GPRS is connected.
Do you have a POP3 or IMAP4 Email account set to retreive messages at a regular interval?

Thanks, I'd already checked those.
The radio off was a red herring. It woke me up at 02:06 for no reason that I coulod find, with radio off.
I'd really like to find this before doing a hard reset so that I can fix it again if necessary and posting here will help others.
There's nothing worse than curing a problem and you don't know how.

My feeling is that it is being caused by some program you have loaded . . . or worst case, by a combination of programs. Unfortunately, if that's the case, the most likely way to track down the culprit will be to -
1. Hard-reset your device.
2. Run it for a time with no additional programs installed to make sure the problem is gone.
3. One at a time, install a single additional program and run it that way for a while to see if the problem occurs.
4. Only after proving that the problem does not occur with that configuration do you install another program.
5. If the problem occurs after installing a program - Hard-reset the device again and install only that program - then you know if the program itself is causing the problem or if it is a combination of programs.
This does not necessarily sound like FUN . . . but I can't see a better way to positively identify which program is causing your problem.
HTH

Thanks for that. That is my thinking too.
I'll do that when I've got a few hours to spare and I'll post the results, identifying the offending program.

ON and OFF
I have the same exact problem.
And I did found out that this is some of the program I install.
Example : SPB Pocket Plus (also other Today's plugin)
I did a hard reset, and try with out any program, then ad one program, then two etc..........until I found out that SPB was the one.
unfortunatly I love some of the plugin, but I have to get rid of it, if I don't want my battery to fall off in one day.

Bruxelles5 wrote:
..........until I found out that SPB was the one.
Click to expand...
Click to collapse
This is curious, as I have SPB Pocket Plus 2.0 installed, and I have never experienced an unintended/spontaneous turn-on (of my imate anyway ).

try turing battery monitor off in sprite backup
and also turn off the battery bar thing in spb2
that sorted my probs out

Turning on
I use Pocketplus and don't have a turning on problem, except when cradled, in which case it continuously tries to sync, even with everything set to manual.
Don't think Pocketplus is the cukprit.
SMW1

TyTn doesn't wake up

I've got my new Tytn for about a week now.
Today I had a problem:
My device was in sleeping mode, and would not wake-up either when receiving a call or by pressing the 'on' key.
I had to soft reset the device to go back to normal.
I think I remember a similar issue with Universal at first.
Does anyone has an idea on how to fix that problem?
Thanks!

Please search before posting:
http://forum.xda-developers.com/viewtopic.php?t=59007

Thanks Pof!
I made a search but I guess I wasn't as half as efficient as you!
Your link answered my question. Thank again!

Actually, I don't think there's a definitive answer yet. Your problem (won't wake up after overnight charging) has been confirmed though and some suspect SPB software as the underlying cause.
I personally suspect a bug in the TyTN's WM5 build that will be fixed with a subsequent ROM update. Powersave mode in the TyTN is a different beast. I've noticed quite a few ideosyncracies with my TyTN when it was in powersave mode.

Sleuth255 said:
I personally suspect a bug in the TyTN's WM5 build that will be fixed with a subsequent ROM update.
Click to expand...
Click to collapse
Yes, I totally agree with you. I don't have any SPB soft installed, and this happens quite frequently after overnight charging.

I contacted Spb and reported this issue to them. Here is the answer I got:
please add poutlook.exe, tmail.exe, instmsgr.exe and cprog.exe to the list of Exceptions in Close button options and let us know if it helps.
Feel free to contact us if you have any additional questions.
Click to expand...
Click to collapse
I haven't tried yet. but I will and will report the results here.
Nevertheless, I must say that since I uninstalled Spb Pocket Plus, I didn't have any more problem...

My TyTn does this ocassionally also, however my gut tells me it has to do with a program that contacts or syncs with the internet while the device is in standby.

nickcerda said:
My TyTn does this ocassionally also, however my gut tells me it has to do with a program that contacts or syncs with the internet while the device is in standby.
Click to expand...
Click to collapse
In my case, I don't have any software that automatically connects to the Internet.
Actually, I have almost no program installed. Spb Pocket plus being my favorite app, I always install it first on any device I get.
That's why it was easy for me to pin down the culprit!

I believe there are two seperate issues that affect the TyTN in powersave mode being discussed here. One of them may indeed be related to SPB Pocket Plus but I'm thinking that only people reporting slowness with this app may be affected. I never had any slowdown with SPB pocket plus and the only powersave glitch I ever experienced was after overnight charging.

hmm, I suspect that you may be right about two issues. I have been experiencing that I posted in http://forum.xda-developers.com/viewtopic.php?t=59774 this thread
I have often found an Activesync process running when my device becomes unuseably slow[/url]

100thMonkey said:
I have often found an Activesync process running when my device becomes unuseably slow[/url]
Click to expand...
Click to collapse
I noticed that Activesync is almost constantly running in the background. Not only with TyTn, but with all HTC devices I previously or currently owned (almost all! :? ).
Since my 1st post, and the uninstalling of Spb Pocket Plus, my TyTn never froze again.
Next to that I tried the overnight charging for 4 days now and didn't experience any problem.

hmm, I wonder what my issues could be because I don't have anything installed at all.

I have the sa like 100thmonkey. No aditional software. But it hangs too. I noticed that always, when an internetconnection is established or a software (I have Internet Explorer opened) uses Internet while I was loading my hermes, it crashes.
Maybe you can find the same reason, that some internetapplication was active before it crashes.

I followed Spb advices related to the Pocket Plus freezing issues (please check my earlier post on this).
l am happy to say that since I didn't have any problem.
So if your TyTn freezes because of Spb Pocket Plus, you must...
Add poutlook.exe, tmail.exe, instmsgr.exe and cprog.exe located in Windows directory to the list of Exceptions in Close button options.
Hope this will help!

Is there a solution
Any body found an solution for this problem? It happens all the time after nightly over charge... I Do not use Spb +

The solution is simple. It work on my CHT9000 well.
The causes for sleeping may be due to;
1) The programe installed in the micro sd card is shown on TODAY screen. (In my case, the agile messenger installed in card but shown in today screen)
2) Any operation of the phone during charging.
I just simple remove the agile messenger from today screen and soft reset before charging. The phoen will wake up with you on next day morning.(Provided that you set the alarm! )

If I leave my Orange SPV3100 on charge overnight (or for longer than about 4--6 hours) it won't wake up from sleep mode. All I do is plug the power (or USB) cable in (I dont turn of the radio or anything) and it does this.
The green light still flashes, but it wont accept SMS, phone calls or anything else.
So there seems to be a real problem?
I wonder what ROM/carrier is on all of these?

WM5 automated nightly reboot?

I have a question. I've only had a WM5 device for about 9 months now. I now have Cingular 8525 and for the past 5 days I have left it on overnight only to find it frozen, won't wake up in the morning and the battery drained.
I did the Activesync hack, scanned the notifications queue and did not see any notifications for midnight on the dates the device would not wake up.
Its frustrating.
I was wondering if WM5 did some form of house cleaning nightly. It seems that this house cleaning wakes up the device and somewhere it freezes on and finally the battery gives out. I don't have any backup software going on.. Nothing. I just find the device won't wake up, won't even soft reset. Plug it in for a minute, then it soft resets with a dead battery.
I am going to look at the notifications queue tonight and delete any notifications I see that are for 0:00 and tomorrow and see what happens.
I am hard resetting it Monday and re-installing if I can't figure it out. It has been really annoying these last 5 mornings.
Sometime when I reboot I see a NO GSM message. Then get no radio, then about 10 minutes later I get service. But the password and the userid on the wap data connection has been erased and my bonded blue tooth headset password is forgotten, the device is there but it prompts me to bond with a passkey when I go to intiate the headset...
Thanks for your thoughts

This has, I believe, alot to do with your microSD card - see the link below.
http://forum.xda-developers.com/showthread.php?t=284636

Thanks I'll check it out. I do have a sd card in the device. It may be the cause.
Thanks.

I use SPB Backup, to initiate automated reboots. What it does is back up to ur microsd and then initiate a reboot. i do this every second night. which is cool, keeps the fone fast.

Nightly lockups were a pain in the neck for me - I have had 2 Orange M3100 and both suffered the same nightly lockup issues.
I found that 4 things have fixed the issues and i found that all 4 have to be done
1. Fake server trick
http://www.aximsite.com/boards/showthread.php?t=112638
But i found that not deleting the new server works fine
2. Untick Enable Advanced Network Functionality
Under Settings\Connections\USB to PC
3. Stopping Activesync running when not needed
In the notification queue there are 3 entries to start replog.exe (activesync)
you can safely delete the instruction to start after time change - This will stop Activesync from running.
NB the other 2 need to be there, do not delete any other notification of replog.exe
4. Never leave activesync running so always do a soft reset after syncing or at least before you charge the phone.
Not saying that these will work for everyone but they have worked for me on both phones.

try XBar. It incorporates cron, so you can schedule whatever program to run whenever you want it. Grap a copy of quickreset and run it. It will reset the Tytn at whatever time you set it for. I have mine resetting at 5 in the morning.

You may disable the standby mode when the unit on the external power supply. I have done, and I think it's not a big deal and it does not worth to struggle with locks on wakeups with external power!

I having a sort of similar 'morning trouble' with my TyTN, but limited to GSM connectivity. When I wake up, I am most of the cases disconnected from network with 'No service' message in the baloon. Searching for network is unsuccessful, nothing works until I soft reset the device.

Just a thought: You do have the "poweroff after x minutes" setting checked right?
I had what I thought was the same issue this morning, but it was caused by me unchecking the above setting (I do this during meetings when I'm using my BT keyboard) the previous day. This morning, while it was still dark out, I pressed the power button and nothing (the backlight was off and this actually put it into powersave mode). I pressed it again and still nothing (device came out of powersave mode with backlight still off). Because it was dark when I did this, I initially thought that I had the "won't return from powersave" problem.

machmandp said:
Nightly lockups were a pain in the neck for me - I have had 2 Orange M3100 and both suffered the same nightly lockup issues.
I found that 4 things have fixed the issues and i found that all 4 have to be done
1. Fake server trick
http://www.aximsite.com/boards/showthread.php?t=112638
But i found that not deleting the new server works fine
2. Untick Enable Advanced Network Functionality
Under Settings\Connections\USB to PC
3. Stopping Activesync running when not needed
In the notification queue there are 3 entries to start replog.exe (activesync)
you can safely delete the instruction to start after time change - This will stop Activesync from running.
NB the other 2 need to be there, do not delete any other notification of replog.exe
4. Never leave activesync running so always do a soft reset after syncing or at least before you charge the phone.
Not saying that these will work for everyone but they have worked for me on both phones.
Click to expand...
Click to collapse
I have a similar problem. Every monring when the device is still plugged on the wall charger, it hangs before I wake up. I would therefore miss a lot of calls or other notifications. I have done the defragmentation of the card, but it still doing the same thing every morning.
I have also tried all your steps above, ecept step 3, which I need your assistance as to how to delete the particular file you were referring to.
Many thanks in advance.

marsb007 said:
try XBar. It incorporates cron, so you can schedule whatever program to run whenever you want it. Grap a copy of quickreset and run it. It will reset the Tytn at whatever time you set it for. I have mine resetting at 5 in the morning.
Click to expand...
Click to collapse
holy crap, i thought i was the only one that used xbar.. i have been using this program for 2 or 3 years, this is my one and only must have program!! FYI 3.2 beta was released
anyway.. on to this problem, i used to have this on my wizard, what i found was that plugging it and leaving it on would cause the lock up. Now when i plug it in i hit the power button and havent experienced it since on my wizard or on my 8525 yet. and i still get all of my push mails etc.. however i will say that if i get a call or text while im sleeping the device does wake up and the screen stays on..

another program you might want to try is SKSchema... they have several scripts that you can run, including a soft reset at a certain time. I also use the script which allows me to toggle between 3G/UMTS to save battery when I don't need 3G.

"Fake Server" did not work for me
Tried what is outlined - fake server, soft-re-boot, stopping activesync. Not sure how to delete the specific files in the notification queue.
Worked for one night! Next night back to the sleeping Tytn.
I am going to try spbTime to trigger an alarm at 12:01am and see if that helps.

TyTn does not "die" anymore!
The fake server is definitely part of the answer. As is stopping ActiveSynch. This needs to be combined with one other suggestion made on the forum of leaving the unit on when plugged in. This however has the potential drawback of "burning" the screen with the same image as when left powered on.
In addition to Activesynch, the problem is with the Notification queue (again as someone suggested on this forum). In the Suspend/Sleep mode under power, the unit cannot notify and goes into a perpetual loop.
Here is what I did that has now worked for 11 days. I installed spb PocketPlus and placed the "Screen Toggle" icon on the main screen. (According to spb, "Toggle" simply blanks the screen but does not put it to sleep/Suspend). So when I plug the unit in to charge it, I simply "toggle" the screen. The screen is blank (just like "Sleep"/"Suspend") but the unit is powered up. This has the added benefit of allowing you to listen to music with the screen blank.
I have now gotten to "toggling" even under battery power. Miraculously, my intermittent BT and Wi Fi issues have also disappeared. There may be cheaper solutions than buying Pocket Plus, but spb's Pocket Plus is convenient and has some other nice features.

Mortsaver might be a cheaper option?

Active Sync
I don't know if any of you have tried Active Sync "beta" 4.5". Its seems to have fixed many of my problems with connection and some of the issues described here.
flane

coolshot said:
This however has the potential drawback of "burning" the screen with the same image as when left powered on.
Click to expand...
Click to collapse
This problem affects CRT and plasma displays (phosphor based), but not TFT.

wm6 - phone wakeing up

Everyone,
I have a strange problem with my prophet, I have tried about 3 diff wm6 roms so far from this site.
And once flashed my phone randomly seems to wake up.
The screen will flash and turn on for now apparent reason.
Any thoughts?
My mate who has a wizard has the same problem.
cheers,
Mike.

Could it simply be the active sync error (it keeps automatically starting up)?
If so, just do this:
Open Activesync on your device and tap on Menu>Add Server Source. Add any info to create a fake server sync. After that is complete go to Menu>Schedule and change the two dropdowns to "Manual" and tap "ok" at the top right. You can now go to Menu>Options and delete the Exchange Server setting you just added.

I have the same problem since I installed WM6 Underground yesterday.
I've tried your solution but it doesnt work (it still occurs after a soft reset).
Anyone else has a solution? This is so annoying

Try locking the device
I have noticed the same thing but it's going away if I'm locking the phone (only the power button remaining enabled).

yes this is happening for me using the ASERG 3.12 WM5 ROM.
It's really irritating as it seriously drains the battery. Went down about 30% last night.
Also waking up means running all sorts when the phone is in my pocket.
Short battery life causes me big problems as I travel a lot......
I'm thinking of going back to one of the less troublesome WM5 ROMS. I gave up with WM6 due to the loss of BT, GPRS and Wifi settings after a soft reset.
I'm sure one of the geniuses will fix all these issues soon.
cheers!

this has been fixed - http://forum.xda-developers.com/showthread.php?t=299069
Your waking up problem could be an faulty radio side-effect, it thinks it is receiving a call or sms and wakes up.
The most reliable radio rom right now is 2.61.21. You can upgrade to that without losing any data, and it fixes all call and sms, BT and Wifi issues. I applied that to a Jester's WM5 and solved all my problems plus got a better battery life.

device couldn't wake up after turning to sleep mode

I just got AMEO from T mobile which I believe the same as HTC advantage.
despite of being SIM locked by T-mobile, I am experiencing another problem in waking up the device after it goes into sleep mode.
After I left the device idle for few minutes, it turn the whole screen off. (not only the back lit).
I can see the LED for BT/wifi still blinking.
But no matter which button I press, it couldn't be turn on at all.
As final resolve, I have to soft reset the device every time after it sleep!!!
Can some experts here advise me? is it a defective unit? or some other settings are wrong? Do I need to return it to the vendor?
I don't want to keep the device always on by disabling the auto off feature in power setting either.
Does someone have the same problem like me?
Thanks for any advise in advance.

What happens if you put it on the keyboard while "asleep"? Even if it means taking it off there first.
If doing that and pushing the power button fail to turn it on, it's a defective unit.

it's the same problem even i attach it to the keyboard.
a bit funny though, if i press the power button from the side to turn it off. I won't have any problem to turn it on.
but if i leave it to auto off mode, then i can't turn it on until resetting it from the back hole.
can it be improved if I flash to other ROM?

My Ameo does it occasionally - I find that (re)attaching the keyboard tends to bring it out of sleep better than pressing the power button. I get the impression that by pressing the power button, it sometimes gets confused that its still on and tries to turn itself off (even when it is already off). Tends to lead to a reboot every few days though. Waiting (fingers x'd) for WM6 to see if it behaves better.

do you guys have this option
settings>button>lock
try to toggle the checkbox to see if it helps

I'll try it! I found it under Settings/System Tab, 'Key Lock' icon.
I'll report back within the week.

I can confirm that it doesn't help my AMEO.
anyway, thank for your thought.

Digital.Diablo said:
I'll try it! I found it under Settings/System Tab, 'Key Lock' icon.
I'll report back within the week.
Click to expand...
Click to collapse
To digital:
can I ask for a favor from you. could you try to make the device auto power off without sim card in.
and see whether u will have the exact problem i have or more frequent it dead...
due to my unit is locked to T mobile network, i still haven't put any sim card in.

Tried it without simcard in but it still turns on ok after the fix. TBH, sounds like you're getting the issue more than me - mine only does it occasionally (once every couple-3days) and as yet, I've not managed to locate a consistent cause. I'll keep my eye on it though with the fix and let you all know how I get on.

the other thing that i can think of out of at the moment is that you are running some prog from the sd card/microdrive in the background so when you try to switch your device on then it does not get started and hence the problem...
try tweaks2k (you can use the trial version)
it has a bunch of settings for this... (just check that it is compatible with ameo first)

install 'screenoff' and assign to one of the button.
it works fine.
have to make work around like this now. no idea why this problem only happen to my AMEO...
anyway, thanks for all of u!

royalmail said:
Does someone have the same problem like me?
Click to expand...
Click to collapse
I have a similar problem. My device does not wake up in one case from 10 approximately.
Frequency of occurrence of a problem decreases if to close the phone's program compulsorily.
In other branch to me have told, that the problem can be because of the Active Sink's program. Have allowed advice to disconnect automatic start of this program. But I cannot check up because my program all the same is started if to switch off an option of the automatic device. :-(

hard reset can solve the problem completely. ;-)

I'm pleased to say that the 'button' tweak posted here has worked... So far!
Thanks Gents (and lasses if there are any).

That happened to me too yesterday.
I hard reset it and reinstalled everything to microdrive now. (trying to eliminate the possiblity of compaction thread) Removed SPB Pocket plus, which I've come to be quite suspecious by now. Also removed true VGA. So far I have not got a single freeze yet, touch wood. If it runs okay for a few more weeks with no freezing, will put back true VGA and see how it goes again. Will try to isolate the offending software bit by bit.

Hi,
I've had the same problem with my Advantage
After some weeks of test i have found how to solve the problem on my Advantage. perhaps it's only works on mine but you can try.
i have installed "all" progs on memory and not on microdrive. on microdrive i have only a few exe like wififofum or progs not intend to run when i turn my Athena off.
then no more problem waking up my athena.
I think the problem could be that microdrive cause a time out or thing like this when we wake up the PDA then athena freeze waiting about datas from microdrive.
then for me now it's programs like browsers, sscontact, traylaunchers etc .. => memory
programs like painting tool, etc ... => microdrive and close (kill process) them before sleep mode.
and all is ok now for me. The only freeze in 1 week was Pocket IE freezing (but the reason is pocket IE sucks)

There was actually another point that I forgot to mention concerning the freezing. I found out that the free miniSD card came with the bonus pack was actually faulty. With the pocket mechanic professional benchmark, I managed to see only less than 200kb/s read and write! I did a hard reset, and installed everything on microdrive, and touch wood, I have not got a single reset or freezing yet these two days. I install nothing into memory, as we all know that it takes up to 2 seconds to write a block of data into NOR ROM, which is why we should always shift our directory of IE cookies/history/cache away from the main memory. Since the main memory (NOR ROM) is good for executing program in place but terrible in writing, Microsoft's MikeCal thinks we should not keep any data there. (See this thread: http://blogs.msdn.com/windowsmobile/archive/2006/03/16/552996.aspx ). I try to keep the memory as free as possible to minimise compaction thread kikcing in. Will see how it goes in the next couple of weeks and take on from there.

I'm happy to confirm that, after a weeks testing, the button 'fix' seems to have resolved the issue! Thanks all.

I have been experiencing similar problems.
After being left on standby for a period of time (>10mins), the unit sometimes goes into "autistic" mode.
i.e:
Power button does not function. Unit GSM light flashes, but will not resume from sleep.
I've tried the following:
Attaching USB cable. No change.
Attaching keyboard. No change.
Calling phone. No change.
Soft reset. Starts ok.​
I have now tried:
Settings/System/Key Lock
- set to 'Do not lock buttons'​
However, I suspect ActiveSync.
The unit was attempting to Sync every 5 minutes, while connected with a USB cable. I therefore followed advise (read elsewhere) to create a dummy server to allow an ActiveSync schedule to be created, then deleted.
http://www.modaco.com/index.php?showtopic=246522
This is coincident with the start of the problem.
Regards

Devany said:
I have been experiencing similar problems.
After being left on standby for a period of time (>10mins), the unit sometimes goes into "autistic" mode.
i.e:
Power button does not function. Unit GSM light flashes, but will not resume from sleep.
I've tried the following:
I have now tried:
Settings/System/Key Lock
- set to 'Do not lock buttons'​
Click to expand...
Click to collapse
I had same problem once I enabled Key Lock function.
However, once I disable key lock, it works fine again.