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I just got my 3g sim from o2 and have been trying to use it all day. in IE it usually starts off fine but after a few web pages, I just get "Locating..." in the status bar and i cannot get any data transferred without resetting. The exec still thinks it is connected and has a good signal.
The problem isnt confined to IE either, it happens with Msn too.
Has anybody else experienced this? or better still does someone know how to fix this?
Thanks
Allan.
Same has started hapening to me, looks like signal keeps dropping then picking back up. strange :/
I think I may give o2 a phone and see what they have to say about it.
Allan
i have spoken today about this issue to an o2 advisor, a after checking my post code and admiting that i am in the covered area they suggested to try having a look at the signal strength in other areas, and if it the signal will remain weak, that may be the issue with the Headset or the SIM itself.
I didn't see any difference in the 3G signal strength no matter where i go, so that could be the sim.
I just dont want to think that the issue could be in the phone itself :-(((
Hi guys,
ive had my exec for about 2 weeks now. In the last week it has started to randomly loose network signal. It keeps searching till you either soft reset it or turn flight mode on and off. It will find a signal in about 10 seconds after that.
Is this there a 'dont keep loosing signal' setting that im missing?!
Mine does the same thing - annoying as hell! Not worked it out yet.
Are you talking about telephone or GPRS signal ( U or G )
Phone signal
everything! it looses all signal.
I called o2 and they want me to go into an 02 shop for them to have a look at it before they give me a replacement
The are all 'handset trained' apparently.
I also called o2 a week ago stating the same problem, They gave me a refferance number and said they will look into it, But of corse 1 week later they have not called me, So this afternoon i will find the referance number and give them a call.
I will post ther Bollox answer on here tonight
John
Same problem here with a MDA Pro. I ahve noticed that this happens when I am roaming in Germany as well. Very anoying. That and the thing freezing in a call and needing a re-set. This is my second one as the first one the screen portion became loose, happened on the one before as well.
I have the same problem althoughmine will refind the signal after about a minute. It seems to disappear whenever I ask thephoneto do something new (open a program etc).
I finally persauded T-Mobile to exchange mine so I'm getting a new one delivered tomorrow.
I'll let you know if that fixes it!
Andy
My XDA2 used to lose its ability to communicate if I was out of a signal area for more than 15 minutes, but I haven't had it happen yet with the Exec. A soft reset or Flight Mode on/off cycle would fix it.
It is frustrating but didn't happen often.
Well i phoned o2 and they said there was still no answer and that no one else had complainded about this, So i told them of this forum......
As per the last post i have also had this on a 2 and 2i, and i gree if its out of servie for a few mins its seems to give up looking for service until you reset.
mine has done it overnight befor, i looked befor going to bed and it had just the 3 dots flashing where the aerial should be. the next morning it was still the same, quick soft rest and into full service, thats when i first rang o2
John
I've had this on all my XDAs in the past, and seems to continue with the Exec.
Very annoying, but not sure what can be done about it.
Ant
guys,
wait for a rom upgrade from o2, ( with new radio rom)
that should solve the problem.
happens with xda, xda2, skipped xda2-i and xda2-s,
and now it's back.. :roll:
Hi Guys, I have been having this problem for weeks with my MDA Pro. I convinced myself it wasn't the phone and that it was T-Mobiles Network. In desperation last night I spoke to T-Mobile about the problem. They told me it was a faulty phone and that I would have to contact the supplier of the phone and ask them to replace it. I tried to explain others had the problem and that I wasn't happy to have to send my phone off and wait for a replacement. But no avail. So I sat down at home and looked at the settings. I think I might of cured it! Maybe it is a fluke but by clicking the signal meter and going to settings, then changing network selection to manual it has stopped hunting when it loses signal and quickly re-picks it up. HNope this helps others.
Giles.
abarthsmart said:
changing network selection to manual it has stopped hunting when it loses signal and quickly re-picks it up. HNope this helps others.
Giles.
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Click to collapse
Defenitely...that did it.
I had the same in Holland with KPN: while switched to manual no more problems.
In Romania however, where I also have UMTS, I had to switch it back (or it switched itselve back, after changing SIM card, I don't remember) to AUTO.
There it switches from GPRS to UMTS if UMTS signal is OK.
Huib
Ok, i have the same problem. Have GPRS Always on set in registry and 10 minutes ago, my MDA Pro lost GPRS connection. It trys to reconnect all the time. But no Connection can be build up. After Flight Mode and back, i get a connection immediately. But on start of MSN Messenger, it loses the connection again and does the same loop like before. Only a softreset brings my connection back to live.
Looks like a ROM issue. Maybe GSM or CE.
I am delighted to say that my replacement MDA Pro seems much more stable in the signal department. Although I still loose signal ocaasionally, I no beleive that is due to poor signal area and not the phone...
If you phone isloosing and reconnecting all the time then like mine it is probably faulty! Hopefully the ROM upgrades will sort out the last few issues I'm having!!
I love this phone!!
Same problem with JASJAR
People still have this problem? i'm using radio 1.03.01. When i used the original firmware, the phone part would lock up (Would get the busy - wait 15 seconds and try again, but it would never clear - had to soft reset)
With the 1.03.01 radio, i still get disconnected, but it'll find the signal again after a few retries - which is very bad! I rely on the phone at work, and people can't get through when it's disconnected. I have full signal strength (4 bars) so it's a software/hardware problem.
It looks like maybe it happens more frequently when charging or activesync'ing, than when it's disconnected from usb.
Can anyone confirm having the same problem, and it getting better or FIXED with the new radio firmware? If not, i'm going to have to return it.
Michael
I am using radio version 1.04.02 on the O2 exec, although i use a Vodafone SIM (supplied by work!). Mine suffers from the same problem, mainly at home, which is a very odd signal area for Vodafone. I can go from no signal to full signal to none again, and yes, sometimes it drops completely and needs a soft reset - bingo! full signal again.
Switching the network type from auto to GSM does seem to make the unit a little happier, but i need to use WCDMA when possible, so i leave mine on auto and live with the dropouts!
Lets hope the next rom fixes the problem.
Cheers
Paul
I have the same problem with my XDA and O2. a soft reset nor a full reset have been able to fix the problem. :roll: is the new rom version available as yet?
Quite often these days I am getting the issue mentioned above. Even soft resets do not seem to help. Until I reset a few more times.
What might be the cause of this? Thanks.
Hope someone might be able to assist on this. Thanks.
I'm also getting this message nearly every time I try to make a call. The phone then looks like it resets the connection with the cell tower and it successfully completes the call on the second try. Then the next time I try to call someone else it fails again. I came to this forum to see if anyone else has experienced the same problem.
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
BlindDriver said:
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
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thanks for the update, i however am experiencing this issue once in a while and it is not with the activesync running nor a data connection going on. ugh..... guess mine is odd
Me too
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
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Click to collapse
yup, everything rocks in it except the phone functionality really needs to be improved to be more usable.
do you know how i can use the phonepad to do t9 for replying SMS ? right now i am finding it hard to do so as i need to use the normal input methods which is not as easy as a normal cellphone
omg I'm from Singapore using Starhub think I'm having the same problem too. Dopod 838 pro.
A soft reset works for me, but very frustrating coz you dunno whether you are missing calls - the screen shows mobile is up with signal and all but people can't call in.
Just started happening to me past few days but then again I just took over the phone from a friend who bought it 3 months ago (latest batch)
So frustrating. ... seems related to the activesync.. but then again still happens when activesync's not involved.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
Same here anytime Cingy plays with towers, have you ever got a message stating the call can not be completed at this time? Been getting that one lately as well.
I think that it could be an issue with the phone heightened by the nature of the cell network.
I am wondering if the phone has issues handing off between cell towers as I have the band tab active and there are freq choices so I wonder if the phone even on gsm has some issues dealing with hand offs.
I locked it on gsm and still had issues with the phone. I locked it on 850 and still had phone issues. Put it in auto for the freq and still had issues.
On the U network on Cingular since its the only one the phone is excellent. Data and voice work great. So it will get better in the US for us on Cingular. But man its going to be really annoying during the roll out.
I'm on T-Mobile and I'm seeing this problem as well. (It didn't go away after closing ActiveSync like I said it did earlier.) The weird thing is that this wasn't a problem until about a week or two ago; now all of the sudden it's happening constantly.
Also, I just installed the newest HTC ROM (1.35.255.2) yesterday and now my phone has started to drop calls. I've never had a problem with dropped calls in the 2.5 years I've lived in this apartment.
Ain't technology grand?
Well things have not improved for me. Today after 8 resets the phone finally settled down and did not freeze and was able to get on the network. It has been terrible for me the last 2 weeks...
I removed the eten dialer skin I was using. I wanted to make sure it was not due to replacing the Cingular phone skin.
We shall see tomorrow if the phone is able to work without multiple resets..
If not it is off to a hard reset and re-load to see if that improves it any...
I have taken the plunge and did a hard reset plus reinstall of everything. I had the same apps installed again and the problem seems to be gone now. *touch wood* hopefully this doesn't come again... a restore takes too long. I have also installed Sprite and did a full backup of the phone including the memory card just to be safe.
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
returned
Well I returned mine. Did the warrenty exchange. So far so good. No freezing and the phone seems to hold onto the network ok now.
I truly believe mine was defective. As the phone would show searching and not connect to the network.
I think that not being able to make a data connection is a network issue as it clears up in a few days.
pvs said:
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
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Click to collapse
also in the same area, experiencing similar problems within certain specific locations. Noteably these are locations that I get SPOTTY UMTS service, so I assume a tower upgrade is in progress or something that is causing this. Where I have full umts service, the problem does not occur.
at times i have signal, but calls don't come through (rings to calling party, but goes to voicemail before my device rings).
This is something related to 3G because when the sim is put in a blackberry 8700c, everything works A-OK.
Glad to know i am not alone in this
I have similar problems. Especially in the university of Hannover. There is UMTS. Since a few days Data Connections via Active Sync don't work.
Before I had problems with calls. For example freezing during call.
And of course in the university and on other places I have often to do calls twice.
I called O2 for that problem. They are upgrading the cell around the university to HSDPA.
Hi to all !
I had the same problems, then i removed the microSD card and the problem was gone. Now i am testing the phone without miroSD card. I forgot to say that i had the problems with boot too(No GSM) and now it boot perfectly.
Best regards
O2 XDA Trion (dopod rom)
I finally had to return the phone under warrenty. It degraded to no gsm all the time fresh from a hard reset with no mem card. The new device has been flawless radio wise for a week now.
Problems with XDA Trion SOLVED !!!
Hi again !
The microSD card was NOT the problem ! I tested the phone without SD card but that was not the problem. Then i go to my provider and change the SIM card with new one (the old one was very old so i buy new one) and wauuu it works. The XDA TRION needs the sim card with UMTS suport then it will work fine. So far NO freezing at all. I will let you know in a few days if something strange will hapen.
Best regards
Hi, to all with the problem “The operation failed” when trying to make a call:
Try to switch off bluetooth (specially if you are in UMTS (CMDA) network) and then try to make a phonecall again.
For me this helped to solve it.
First I also thought that it’s only a Provider network problem (I have 2 different providers, with one it works, with the other I have the “operation failed” problems).
So it is 100% a phone software problem. (Shame to HTC)
Give feedback if it helped you too.
My dual is strangely working from almost a week now. He didn't receive any call during a few minutes and then receive the sms from Orange telling i've missed some call. Form time to time I also can't phone or suddenly can phone again. Half an hour with Orange support when we try almost all that's possible on line dut that didn't help, and that's wronger and wronger alllong the day.
So It's now send by Orange to HTC and I'm waiting.
Did you heard somethings like that? Is it a Dual Known problem? or an Orange room problem?
Any answer welcome....
The Icon on the top said that the reception is good (three vertical lines)
and the sim card work well on other phone (tested on a Nokia and a Touch)
New HTC Dual received today.
The new one's working well untill I add some softwares.
The Niki again began to receiving call from time to time, call from the Nki still working.
The problem began after updating Norton security and adding s2u2.
Didn't really know which one is causing the problem, both are working well on a touch.
The only difference between my Touch and my dual is that the dual had am Orange room. Did you have information about that?
More trying.....
After a week of working, today, the problem of call receiving began again and is worse and worse along the day finishing with no call receiving and no calling from the niki possible. It didn't recognise any provider (at the beginning of the day, it find Orange and I can phone but not receive any call, all are going to my voice box.
I hard reset again the Niki, and install my last working backup with no more result than a non working phone but only a pda.
Carefully installing again quite all my software after a hard reset and the phone is working now perfectly.
The only think I found different from the last try is the small pop up who open when clicking on the icons on the top (connection, sound...). The pop up has desappear when the Niki's not working. The problem is that I didn't know which software is causing the problem.....
Any idea?
The problem is also only at work..... So may be, something in the surounding seems to have an effect on the Dual reception. Strange as Iphones, Touchs or Nokias seems to have no reception problem in the same room.
Ive also have the same problem, but ive solved it by disabling 3G and just going with GSM on "band" selection.
Can you see your network signal bar having one line only then this is the solution for you. Just activate 3G on sites with good signal.
Thanks for the advice, will try.
As my working place is near some IRM machines (working in an Hospital), Is it possible than my problem arise when all machine are working at the same time?
As the hospital is big, I think than almost one is working when I'm at work, but as the problem arise from time to time, not regulary, it look like something affect the NIKI reception and perhaps only the 3G. To confirm that, I left from time to time the connection when I walk just along the place where all IRM machines are.
Anybody can confirm that?
muzikfreakah said:
Ive also have the same problem, but ive solved it by disabling 3G and just going with GSM on "band" selection.
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Click to collapse
I've try To select GSM only and it works well.
muzikfreakah said:
Can you see your network signal bar having one line only then this is the solution for you. Just activate 3G on sites with good signal.
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Click to collapse
The signal is almost very good even when calling and receiving calls is not possible.
So, it seems that magnetic fields created by IRM machines can affect 3G+.
If the problem is due for example by the size of the walls, then 3G+ will never work at this place nor the GSM.
Just talk yesterday with an Orange Tech.
The UMTS antennas in the surrounding are at the same place than the GSM antennas, so my office had the best theorical coverage possible in the town.
The UMTS waves be affected by electromagnetic devices in the surrounding explaining why call can from time to time be directly rejected to the answering machine even the connection icon on my Nike is always with three lines and didn't change. It explain also that, when the phone card is inserted in other phone without UMTS, it works without any problem.
So thank again to muzikfreakah for giving me the solution. However UMTS seems to be not a very useful add.....
Is there any utility to switch automaticaly from an auto search to a maual search on a time base? Will be useful for me.
Hi i had the same problem, and found that it was the new S2U2(Newer then 0.98), that messed it up.
Im using 0.98 at the moment, and it works fine.
Anything newer than 0.98, hangs any incomming calls.
The one calling can often hear up to 10 rings, and my phone rings half a tone, when the caller hangsup, so theres no time to answer the call.
Thanks for your advice muuu, but in my case, the problem appear only from time to time at my office. So the theory involving electromagnetic fog seems the best. UMTS work fine when I'm outside work or at home and never miss a call.
However, when at work, I'm only sure with GSM to receive or make call. Seems to depend of the use of IRM (just near one of the bigest IRM machines concentration in Europe with some still under development).
S2U2 is working perfectly even with the latest version if I respect the no 3G at work and switch it back when not working.
Hope this may help somebody in the futur
Thanks I had the same problem so removed S2U2.
After talking with IRM experts, it seems that I'm rigth..... IRM interfer with 3G and Wifi and not with GSM
Switching to diamond a few month ago and never had such problem with the diamond!
Nike seems to be the only phone affected and mine after stop working during holiday's was changed by Orange for the second time. Seems to work well now for my wife, I've not tried again at work.
Hi
I've had my SE xperia x1 for a moth or so and after allot of fiddling and visiting forums I have managed to get my UI set up so the phone is useable. However now I find the phone has a problem with signal strength.
Often if I go to make a calls and I find the phone will not dial through. it takes 2 or 3 attempts to get a connection. It is also happening when people try to call me ie: they try to call but can't get through even though everywhere in my flat has reasonably strong signal. Also Occasionally i ring my girlfriend when she is travelling on a bus. Her phone comes through fine, but she can't hear me and says i sound distant and I'M THE ONE NOT ON A BUS!
I rang O2 and explained but they said I should try and update. I tried and the SE software says there is no update and infact so do most the online forums. I'm hoping a software update will fix this but i would like to know if others are experiencing this? or have any advice?!