Database Users

WM 2005 & ActiveSync 4.0- Solution

Somebody has trouble with WM 2005, ActiveSync 4.0 (in PC) is working not stable or hanging all the time and me too- Magneto with WinXP SP2, office 2003 SP1.
In my experience some solution can be improved as following:
1. ActiveSync via IR - very sample but too slow
2. ActiveSync via Bluetooth - sample and fast
3. ActiveSync via USB, we need to do some steps
+ Turn off firewall of OS windows
+ Open network cards on your Himalaya:: Settings/ Connections/ Network cards
+ Click "Remote NDIS host" and you can see: Marked " Use specific IP addres"
+ Click " Use server-assigned IP address"
+ Click OK
+ Connect your device to PC, ActiveSync must be working at least in my case

,,,,
i tried these but it didn'nt work plz try to help its now 20 days of serching for a solution for active sync 4 proplem with usb

,,,,
i tried these but it didn'nt work plz try to help its now 20 days of serching for a solution for active sync 4 proplem with usb

??
@ xpirate
You can try remove activesync 4.0 and reinstall again, reset PC, turn off firewall and reconnect.

the problem i have is with outlook and activesync. whenever i try and use activesync, it pops up with some dialog about outlook not being configured correctly. which is true, seeing as I DONT USE OUTLOOK FOR ANYTHING! so why is this happening? it's not even set to sync email as i dont use outlook!

deadparrot said:
the problem i have is with outlook and activesync. whenever i try and use activesync, it pops up with some dialog about outlook not being configured correctly. which is true, seeing as I DONT USE OUTLOOK FOR ANYTHING! so why is this happening? it's not even set to sync email as i dont use outlook!
Click to expand...
Click to collapse
I noticed the same problem with AS 4 - it would only synchronise Favourites and Files.
Read the error messages carefully and you will find one telling you to use the 'Detect & repair' option on Outlook. I did so and it synced properly.
It was when I went back to Outlook Express that I realised that my OE wasnt the default email client anymore - Outlook had taken over that function. I made OE the default client again and AS stopped synchronising - went back to the same old error.
From the above I can only conclude that AS4 will only synchronise with Outlook and not any other PIM programmes. It also requires Outlook to be your default email client if you want to sync - slimy lil microsoft trick.
If you have a firewall, you will also notice that ActiveSync tries to send out email messages - this is both annoying and scary. Who are these messages intended for - Microsoft? I have blocked AS4 from sending emails on my firewall, but I still have to do a 'detect and repair' which sets Outlook as the default email client everytime I want to sync...

Problemas with the activesync
I don´t know what happen with the activesync and w2005. I cannot synconize because a hardware happen in the device manager.
The error is in the device manager-network adapters- windows mobile-base.
thanks for the help.
Txemuki

Re: Problemas with the activesync
belaten said:
I don´t know what happen with the activesync and w2005. I cannot synconize because a hardware happen in the device manager.
The error is in the device manager-network adapters- windows mobile-base.
Click to expand...
Click to collapse
I got the same problem with my Win2003Server box.
If you are running XP then you need to apply Service Pack 2
If you are running 2003 then you need to apply Service Pack 1
Seems that these packs have files "netrndis.inf" and "Usb_Rndis.ndi" that fix our problem
If you will find these files could you pls send them here? I dont' have SP1 installed and cant find these anywhere ((

I can confirm this.
On my office notebook I don't have SP2 on XP and Activesync does not work via USB (Bluetooth works).
On my home PC I have SP2 on XP and Activesync works via USB.
I guess I have to try to get these files somehow.
Patric
Update: OK, I got netrndis, but I don't have usb_rndis...

Hi Patric,
Thanx for the file!!!
Can you also post: rndismpx.sys AND usb8023x.sys ?
So, hope we will find a solution for non-SPed WinXPs and maybe for non-SPed Win2003
Thx!

OK, the files are attached. Does this help? I'm still missing the USB_rndis.ndi file.
Cheers Patric

Hi Patric,
pschoch said:
OK, the files are attached. Does this help? I'm still missing the USB_rndis.ndi file.
Click to expand...
Click to collapse
Thank you very much for the files! No need for the "usb_rndis.ndi"
It seems to be working on XP but not on my w2k3 box :-(((
Here what to do with files on XP:
1) Open "Drivers" subfolder in your ActiveSync folder (i.e., c:\program files\microsoft activesync\drivers)
2) Copy all three files there: netrndis.inf, rndismpx.sys & usb8023x.sys
3) Put your I-Mate to the cradle
4) When device installation wizard will ask you to proceed with Automatic or Manual installation you need to Choose "Manual". Then open your activesync's Drivers folder. Choose "Windows Mobile-based device" and wait until installation is finishes...
Good Luck!

hi there..
i have installed longhorn winhec build 5048 (the newest), office xp, activesync 4 and connected my mda2 (with wm2k5) to pc
i can see it in network controlers and activesync connects to mda2
but when i sync, i get an error message
i don't connect to exchange server, i just want to synchronize mda2 with outlook
the error is on the screenshot
thanks for help

johnz said:
i have installed longhorn winhec build 5048 (the newest), office xp, activesync 4 and connected my mda2 (with wm2k5) to pc
i can see it in network controlers and activesync connects to mda2
but when i sync, i get an error message
i don't connect to exchange server, i just want to synchronize mda2 with outlook
the error is on the screenshot
Click to expand...
Click to collapse
Have no exact idea cause didn't have such, but try to:
1) Disable ALL possible firewalls
2) Make sure your current ActiveSync Partnership is not "Microsoft Exchange" and if it is, just delete current partnership and create a new one
3) Remove "Email" from your sync list?!
4) Remove "Favorites" from your sync list?!

thx..
but..I have no firewall turned on (i had only microsoft firewall, it's off)
I have never connected to an exchange server, my partnership in activesync is only with my pc.
I have reinstalled activesync, not useful
removing items could help.. i'll give it a try
i'm going to sleep for now, thanks..
I *think* longhorn is very nice, but i'll stay with xp

I copied everything and did the procedure... now I get the error message 'Device can not start (10)'...
Not successful yet...
Patric

can instal 2005 on my xda2
hey i downloaded the win2005 and active sync 4 but when iam flashing ma rom and instaling the file an error says that cannot connect or smthn or an error in connection why is that ?

any progress
Same error Pschosch
No Progress what so ever!!

ActiveSycn 4.0 Works after all!!!
I fixed my ActiveSync USB problem...
I downloaded ActiveSync 4.0 from Microsoft's web site and instlaled over current AS4.0.
When I placed my MDA2 on the cradle, the same problem persisted, so with the PDA still in the cradle I unplugged the USB connector and then connected it again but to another port. Now the system detected a "new" device and installed properly this time so now it works 100%.
I hope this procedure helps you too!
By the way, I'm on Win XP (no SP2) and USB 1.1
Best regards,
Rayan

Does the activesync 4 can sync WM2003SE? cuz i got problem saying that version incompatible..

ActiveSync 4.1 with WIN XP Professional SP2

Hi,
Can someone help me? I recently bought iMate JASJAR. I have no trouble to connect with Desktop with ActiveSync 4.1 and WIN XP Home SP2. However, I have troubles to connect with the PC at work running ActiveSync 4.1 and WIN XP Professional SP2. The PC detect USB and Mobile Device but has error message saying not connected probably and may not work properly......
The ActiveSync never get connected. Please help. Thanks.
William

I used to have the same problem, but I discovered, as did others on this forum, that plugging the USB connecter into the Universal while the Universal is off works best.
1. Push the power button on the Universal to turn it off.
2. Connect the USB cable.
3. The Universal turns itself on, and
4. ActiveSync connects and syncs.
HTH!

I think there are issues with firewalls and anti virus applications that also prevent Active Sync from working correctly, maybe that's where your problem lies?
Regards

Take a view your Windows firewall, then, open the exceptions and look about the ActiveSync and fix it.

Hi, Everyone: Thanks for the advise. However, I tried all you mentioned but still not working. My problem is the PC did not recognize the device from USB connection. I did try the windows firewall and make sure the check mark shown on all "ActiveSync" items. But it is still not getting recognized. I have no troubles for Win XP Home Editions w/SP2 at home PC. I am having the same AntiVirus and Internet Security (All from Symantec) on Home and Work PCs.
Please advise.
Thanks.

Wel, Be sure you have the last ActiveSync 4.1 version?
What do you think if you erase the program (in the PC that you have the problem) and install it again.
I had have the same problem and I did the way I share with you. Let me know if it works!
Luck.

Hi
I had same problem.
I fixed it by plugging my ppc into my laptop once that connected i then plugged it back into my main pc and bingo
_^.^_

Hi,
I did reinstall the ActiveSync 4.1. Then, the other finally recognize the device now. However, I have two other problems now:
(1) The Sync did not get completed. I always got Erroe Emssage saying "The ActiveSync encounters problems from desktop. Support Code: 85010014.
(2) Then, I tried to connect to the old machine which I Sync no problem before, now it processing the Sync forever.
It appeared that I cannot really Syn for both machines now.
Please advise.

Try to soft reset your ppc.
Regards,
Arto.

I have been struggling with a similar (perhaps the same) issue which I have just found the fix for.
The environment is Exchange2003 SP2, ISA2004, XP PRO SP2 laptop running Activesync 4.1, Win Mobile 5.0 phone edition PDA (Qtek 9000).
The PDA synchronises with Exchange Activesync Server via a cellular (GPRS) connection no problem.
The problem we had is when the PDA was attached to the laptop via the USB cable (or Bluetooth) - the error we got was " Your account in Microsoft Exchange Server does not have permission to synchronise with your current settings. Contact your Exchange Server Administrator. Support Code 85010001 " which is clearly cobblers because it syncs fine over a GPRS internet link. Also the PDA takes between 2-3 minutes to error out and I have seen some posts in other topics that interprett this delay as a failure.
The above symptoms occur after a hard reset of the PDA and a de-install / re-install of Activesync 4.1 on the Win XP Pro laptop.
The clue to the fix was that another domain user, using the same Win Mobile 5.0 device, and the same Win XP Pro laptop, had no problems via a USB connection and I could not see what was different about their AD / Exchange permissions.
It turns out that new domain users using Win Mob 5.0 PDAs have no problems whereas existing (older) users (possibly those who used PPC 2003) have got something in their domain profile that causes the problem. Solution is to delete the domain profile (a copy first would be wise) and recreate it - bingo problem solved.

Hi, Waltzing:
Thank you very very much about your comments. You are very correct. My case is with Notebook running XP Pro SP2 which I used at work and was connected to iMate PDA2K w/WM 2003 2nd Edition before. I wait for almost 2 hrs to complete the Sync at home computer. I am kind of concern I have to wait so long everytime. Any advise?
Can you tell me how to delete the previous Domain as you indicated in your reply. I try not to hard reset the PDA. I already re-install the ActiveSync 4.1 and it can connected now. However, the Support Code is still there. I tried to Sync individually, but I always have the same problems for Calendar and Contact which are the most critical items for me.
Another issue for Contact. I found that I have several contacts has a lot of info in Note in PC but got truncated to the PDA JASJAR after Sync. Is that normal? Is there anything can be done to keep those lenghty note in the contact?
Please advise the procedures.
I really appreciate.
Thanks.

Hello Williamchu, I have done some more testing and I have to make a correction - I have solved this problem but for me it was NOT a profile issue. It is likely to be to do with your work proxy server.
As I am sure you know - in order for a WM 5.0 device to sync with Exchange Server via a GPRS cellphone connection you have to tell WM 5.0 the Internet URL of the Exchange Server - typically something like mobile.somedomain.com
When you connect your PDA to your PC via a cable - Activesync (on your PC) will search for the Exchange Server via it's name e.g. mobile.somedomain.com - the problem is that, in many local area networks, Activesync cannot resolve mobile.somedomain.com to the IP address of the Exchange server except via a proxy server (in our case an ISA server). This is why Activesync appears to hang - it spends all it's time looking for an Exchange Server it cannot find (I have also seen it throw up sys errors 85020006 and 85010001 at this point).
Connect your PDA to your PC (via a USB cable) after you have logged the PC onto your work domain.
On the PDA go to Start > Settings > Connections > Connections
Under "My Work Network" you will see either "Edit my proxy server" or "Set up my proxy server" depending on wether a work proxy server has been configured or not. You need to know what your proxy server name is and check both check boxes. Your IT guys will tell you what your
proxy server name is.
My apoligies for the bum steer about profiles - I have a complex test environment and changed 2 things simultaneously (without realising it) to try to fix this problem one of which was a new profile - which as it turns out has nothing to do with the problem. I hope this fixeds it for you.

Hi, Waltzing: Thank you for the info. However, what if I did not even select the Exchange Server to start with ActiveSync. I don't need to Sync the server. I just need to Sync the local machine Outlook Personnel Folders not the Public Folders. I skip the setup part when ActiveSync asked me. I still get the same error message.
Another issue, How can I delete files from "Storage Memory", somehow, it is 97% full. I installed most of the program in Storage Card which I have 4GB and I have plenty room left. I don't know why the "Storage Memory" got so full. After I uninstall some programs, I only free up Program Memory but not the Storage Memory. Any idea?
Do you have any idea about the Contact Note got truncated?
Thank you for all your kindness and advise.
William

Williamchu, I will contact you about this.

williamchu said:
Hi,
I did reinstall the ActiveSync 4.1. Then, the other finally recognize the device now. However, I have two other problems now:
(1) The Sync did not get completed. I always got Erroe Emssage saying "The ActiveSync encounters problems from desktop. Support Code: 85010014.
Click to expand...
Click to collapse
Well this problem gets solved when u open Outlook on ur PC and then Help --> Detect and Repair.

williamchu said:
Hi, Waltzing: Thank you for the info. However, what if I did not even select the Exchange Server to start with ActiveSync. I don't need to Sync the server. I just need to Sync the local machine Outlook Personnel Folders not the Public Folders. I skip the setup part when ActiveSync asked me. I still get the same error message.
Another issue, How can I delete files from "Storage Memory", somehow, it is 97% full. I installed most of the program in Storage Card which I have 4GB and I have plenty room left. I don't know why the "Storage Memory" got so full. After I uninstall some programs, I only free up Program Memory but not the Storage Memory. Any idea?
Do you have any idea about the Contact Note got truncated?
Thank you for all your kindness and advise.
William
Click to expand...
Click to collapse
William did u manage to finally solve the problem??

Can't sync with Vista

I can't sync my HD with Vista Ultimate.
I have Mobile Device Center 6.1 (MDC) with all updates and the mobile resources the device CD.
When I connect it with the cable "Windows Mobile-based Device" appear in Windows Device Manager but MDC does not recognise it.
I've tried both enhanced and ordinary data rate option in "USB to PC" settings.
On the other hand the device syncs perfectly with my laptop with the same Vista and MDC versions.
Please advise.
P.S. Excuse my poor English.

i think...
I think you have to dele the client on you device in Active sync in order to create a new and sync on computer 2.

error messages
are you receiving error messages in relation the RNDIS????

No ... there are no error messages.
I've already tried to delete all the partnerships ... and there is no improvement.
I've synced my old phone with the same both PCs ... so there shouldn't be any problems.

Same here,
New HD - connecting it to, Vista 32 Business, doesn't recognize the phone.
Looked everywhere. Vista tries to load Generic RNDIS driver but fails.
Tried windows update no go
Oh have installed Vista's SP2 beta, don't know if that matters

settings
did you try to change:
settings --> connections --> USB to PC --> disable (fast data synchronisation) under active sync
that was it with my vista..
greetz.. migo

osavioro said:
No ... there are no error messages.
I've already tried to delete all the partnerships ... and there is no improvement. I've synced my old phone with the same both PCs ... so there shouldn't be any problems.
Click to expand...
Click to collapse
Same problem here. Solved by uninstalling WMDC, reboot PC and reinstall WMDC.
Ton V

Same problem with Vista 64 Ultimate.
Unsolved as yet, but I switched to syncing over BlueTooth and that's fine.
Syncing the HD over USB works on my laptop.

Thanks mate, your solution worked for me. Cheers

Syncing Vista, XP & Touch HD

Good Afternoon to all,
Quick background info. I have a Touch HD successfully syncing with Windows XP SP2 & ActiveSync in my office, and also Vista Ultimate 64bit SP1 with mobile device manager (or whatever the inbuilt version is called ) at home.
The sync between all three works flawlessly and more than happy with it and have always got access to a working up to date calendar.
However there is one difference, when my phone is sat in its cradle connected via USB to my home PC (vista) it will sync but also allow data connection so, although not really required, it will continue to check for emails, update stocks etc etc. When I am in my office (XP) and try and use anything with regards to connecting to a data connection as listed above, it will not, displaying unable to connect on the weather/stocks tab, or just error in emails.
Any ideas how I can get the XP machine to do what I get with the vista machine? the only way i am working around it at the moment is on the XP machine unticking allow USB connections, removing and re-connecting phone and then it does not connect to ActiveSync and allows a data connection. This works but not the greatest way to do things as have to remember to do the reverse to sync it back again.
Sorry to go on for a bit but wanted to get in as much info as possible in the hope someone may be able to help with my dilemma.
Regards
Jody

Hi Jody,
Is your ActiveSync (on Windows XP) the latest available version ?
Have you checked that all settings are the same on both computers ? (well, as Active Sync is different from Mobile Device Manager, some settings are not called the same).
As a side note, how did you manage to sync your HD with Vista 64 ?
There are so much people complaining it doesn't work.
Did you use the standard v6.0 version "Windows Mobile Device Manager" that is already available in Vista, or did you upgrade to v6.1 ?
Cheers.

When it's synced at home, your Touch HD is using your computers internet connection to update stocks, weather e-mails etc.
When it's synced at work, your device is trying to use your work's internet connection, and failing. Your employer is more than likely not allowing the internet traffic. Do you know if you use a proxy server to connect to the web at work? Do you have unrestricted internet access or is there a firewall?
I do not know enough about how Activesync passes your internet connection to your device. Perhaps someone else knows whether or not this traffic is port 80 and whether or not Activesync automatically uses Internet Explorer's proxy settings, as it is not a global OS thing. Your mail will be pop3 or imap, which are not port 80, in which case the connection to your mail server may be blocked by your employer.
phonatrep - I sync my Touch HD with Vista Home Professional x64 fine straight out of the box, although I think I downloaded the latest WMDC from Microsoft because it does not come bundled with Vista AFAIK.

All the settings are correct, however we do have a rather strict internet firewall running through a proxy. Although I have unrestricted internet access, webmail access is blocked across the board, I am wondering if this is whats stopping me getting emails etc. As an interesting addition, the weather and stocks will update, just cannot use internet or receive emails.
As for syncing with Vista, I have Vista Ultimate 64bit and downloaded the device manager from the microsoft site as didnt find it as part of the original OS. As far as I remember did not hit any problems, other than me pressing wrong thing on the phone and syncing a complete delete of all contacts... oops! has worked perfectly ever since.

J7ody said:
As for syncing with Vista, I have Vista Ultimate 64bit and downloaded the device manager from the microsoft site as didnt find it as part of the original OS.
Click to expand...
Click to collapse
Could you please tell me if you use the device manager v6.0 or v6.1 ?
It seems that's part of the trick to make it work.
Budadank said:
I sync my Touch HD with Vista Home Professional x64 fine straight out of the box, although I think I downloaded the latest WMDC from Microsoft because it does not come bundled with Vista AFAIK.
Click to expand...
Click to collapse
Same question, WMDC v6.0 or v6.1 ?
That would be very kind of you, sorry to bother you with that stuff
Thanks !

Anybody ?
That would really help me to know if that's WMDC 6.0 or 6.1 that really works for you on Vista 64 bit.
Thanks !

Am at work at the moment but will have a look tonight for you and let you know.

J7ody said:
Am at work at the moment but will have a look tonight for you and let you know.
Click to expand...
Click to collapse
Thanks a lot !

Just wanted to give some feedback too. I am also syncing with Vista x64 and XP x86 without any problems. I checked and am using the WMDC 6.0 on Vista, never had any problems since the very beginning.

remko said:
Just wanted to give some feedback too. I am also syncing with Vista x64 and XP x86 without any problems. I checked and am using the WMDC 6.0 on Vista, never had any problems since the very beginning.
Click to expand...
Click to collapse
Thanks for the feedback !
That's strange I hear a lot of people using WMDC 6.0, which is the one included as factory default in Vista.
There is a 6.1 version that allows to use Windows Mobile 6.1, so I will need WMDC 6.1, but I haven't found anyone using WMDC 6.1 with Vista 64.

I have spent a lot of time searching all forums I know.
I still haven't found anyone successfully using WMDC 6.1 with Vista 64 bit.
(it seems everybody use v6.0)
Is there someone here that uses WMDC 6.1 in Vista 64 bit ?
Thanks !

Ok, I now have WMDC 6.1 installed on Vista 64 bit.
I can sync my HTC Touch HD without any problem.
Please note that I followed this procedure :
-Boot as administrator.
-Install Outlook 2007.
-Reboot as administrator.
-Install Outlook 2007 Service Pack 1.
-Reboot as administrator.
-Install WMDC 6.1 (without the phone connected)
-Reboot as your standard user login.
-Connect the phone to the computer, using the USB cable.
Please note that Microsoft documentations are not consistent about whether or not you need to connect your phone "before" or "after" you install WMDC 6.1.
On some documentations Microsoft says "before", on others Microsoft says "after".
Well, I choose to connect my phone "after" WMDC 6.1 was installed and computer rebooted, and it worked.
Maybe people had problems because when they connect their phone, the default Vista WMDC 6.0 installs a driver for it, then WMDC 6.1 comes and have trouble replacing that driver by the new one.

Connected but does not synchronize

Saturday I have to leave for a few days to Europe and need the X1 working properly. I cannot sync Outlook (Windows Vista Ultimate, Office 2007). X1 is connect and can be seen in file explorer. Already tried, scanpst.exe for the outlook.pst - reinstalled WMDC, used office tools, reset the X1, but the error always says there is a problem with the desktop, it starts but does not say why it has this error. Error code 0X86000107.Interestingly the SD card synchronizes. I have no additional idea. Please advise - I must have it going before Saturday... Thanks for HELP,- during research I saw I am not the only one, this problems seems to happen more often...