OK, here's the backround info. My wife uses her T-Mobile MDA to log onto her jobs email server via EDGE. Her voice mails are automatically sent to her email, and she's been able to check her email on her MDA and be able to play them in the media player. All of a sudden, she says she's now getting an error message saying that a component is missing (I don't have the phone with me now). So, she calls me and asks me what I did to her phone. I have no idea what would cause this to stop working. Can someone help me brain storm? I know I should have the phone with me to describe exactly what the message is but I'm not able to get it from her at the moment. Just trying to think of some possible reasons.
Her phone is using the original T-Mobile USA ROM, we just added the following programs recently: 1) NoteM (which didn't work properly) 2) TodayAgenda 3) Smartbutton 4) Oxios Hibernate.
I also removed two programs: some T-Mobile Hot Spot manager (never uses wifi) and the other, I can't remember what it was. It was sofware that's been on the phone since we bought it new but I didn't think she needed it. I can't remember what it is for the life of me.
So, if someone has a suggestion, please let me know. Also, is there a list of all programs that came stock on the MDA?
OK. This is the error message I get when I try to download the WAV file for the voice mail: "The file 'VOICEATT' cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. You might need to reinstall or restore this file."
It let's me download the file now but when I try to play it, I get the message above. Also, the file just has a generic white piece of paper look to it with the MS icon in the middle. She says this was working fine before, it just stoped working this week. BTW, I also added .NET Framework to her device last week as well. Added this because I couldn't get Smart button to work without it. She said it used to open in the Media player, no problems. Any ideas what might be causing this? Looks like the file is not recognized anymore.
Also, I just downloaded the same file to my Artemis and it shows up as a windows wave file icon. No problems playing it on my desktop or my phone. But the MDA will not recognize the file no matter what. What's even more strange is that I can play the file with MS Notes? It still has the same generic icon, but I can play the files in Notes, but not in WMP. What could have caused WMP to stop recognizing wave files? I can still play her MP3 on her storage card in WMP though.
Also, I added a Security Prompt Bug Fix to turn off the security. Before I added this, it wouldn't even let me download the file. Now it downloads but I just can't play it.
shawndh said:
OK. This is the error message I get when I try to download the WAV file for the voice mail: "The file 'VOICEATT' cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. You might need to reinstall or restore this file."
It let's me download the file now but when I try to play it, I get the message above. Also, the file just has a generic white piece of paper look to it with the MS icon in the middle. She says this was working fine before, it just stoped working this week. BTW, I also added .NET Framework to her device last week as well. Added this because I couldn't get Smart button to work without it. She said it used to open in the Media player, no problems. Any ideas what might be causing this? Looks like the file is not recognized anymore.
Also, I just downloaded the same file to my Artemis and it shows up as a windows wave file icon. No problems playing it on my desktop or my phone. But the MDA will not recognize the file no matter what. What's even more strange is that I can play the file with MS Notes? It still has the same generic icon, but I can play the files in Notes, but not in WMP. What could have caused WMP to stop recognizing wave files? I can still play her MP3 on her storage card in WMP though.
Also, I added a Security Prompt Bug Fix to turn off the security. Before I added this, it wouldn't even let me download the file. Now it downloads but I just can't play it.
Click to expand...
Click to collapse
we just went to avaya voip at work and now get VMs in our email as well. i had the same issue, and couldnt figure out why WMP couldnt play WAV files... doesnt make sense. but anyways i installed TCMP (http://www.freewareppc.com/multimedia/tcpmp.shtml) and set it to be the default player for everything... when opening up wav files it still says unsupported codec. what the hell can it play if it can't play wav files? i ended up going to a different WM6 build where WMP would work (tested it just now). so the only thing i can suggest is finding a CAB for WMP and installing again or play around with the ten million WM6 builds...
ndn715 said:
we just went to avaya voip at work and now get VMs in our email as well. i had the same issue, and couldnt figure out why WMP couldnt play WAV files... doesnt make sense. but anyways i installed TCMP (http://www.freewareppc.com/multimedia/tcpmp.shtml) and set it to be the default player for everything... when opening up wav files it still says unsupported codec. what the hell can it play if it can't play wav files? i ended up going to a different WM6 build where WMP would work (tested it just now). so the only thing i can suggest is finding a CAB for WMP and installing again or play around with the ten million WM6 builds...
Click to expand...
Click to collapse
I downloaded Conduits Meda Player and it plays the files but it wont automatically play the files when you click on them. I could not find a setting that would make it automatically open and play the file - it would just open the program. Then you had to open the folder where the file was stored. Since I also discovered that the Notes program would play the WAV files, I just uninstalled the Conduits prog, and now I'm having my wife just use notes instead. It's a little cumbersome, but until I can find a media player that can open automatically and play the darn files, may as well use Notes.
shawndh said:
I downloaded Conduits Meda Player and it plays the files but it wont automatically play the files when you click on them. I could not find a setting that would make it automatically open and play the file - it would just open the program. Then you had to open the folder where the file was stored. Since I also discovered that the Notes program would play the WAV files, I just uninstalled the Conduits prog, and now I'm having my wife just use notes instead. It's a little cumbersome, but until I can find a media player that can open automatically and play the darn files, may as well use Notes.
Click to expand...
Click to collapse
Since audio is basically all you need, try this great little app. This is the updated version, and has a settings option to play at open.
Enjoy!
8125
2.25.11.1
shawndh said:
I downloaded Conduits Meda Player and it plays the files but it wont automatically play the files when you click on them. I could not find a setting that would make it automatically open and play the file - it would just open the program. Then you had to open the folder where the file was stored. Since I also discovered that the Notes program would play the WAV files, I just uninstalled the Conduits prog, and now I'm having my wife just use notes instead. It's a little cumbersome, but until I can find a media player that can open automatically and play the darn files, may as well use Notes.
Click to expand...
Click to collapse
By the way TCPMP does have a setting to "play at open"
In TCPMP go to Options>settings
[pict1]
Select page>player check box at play at open. Tap OK [pict2]
Related
Hi I recently installed Pocket DIVX player. Didn't like it so uninstalled it. Now Windows media Player 10 wont play my videos I recorded using XDA video recorder or mp3's unless I go through the Media Player library. When I try and play through file explorer I get the message "xxxx....cannot be opened Either it has not signed with a trusted certificate or one of its components cannot be found. You might need to reinstall or restore this file" This means I cannot have mp3 ringtones or play videos/music using file explore. Can anybody help?
anyone out there who can help?
hard reset, one of the problems of installing dodgy software...
try reinstalling the original application, then have all the default settings and file extension associations reassigned back to WMP10, then uninstall.
can try using tcpmp if that may provide an alternative.
never be afraid to hard reset, it only takes a while the first few times, and you get into a routine for it....
Maybe it's just a problem with file association? Not sure. Probably search the registry to see what program opens the MP3 and change it back to WM10
I'm probably wrong, but give it a shot
At the moment there is no programme associated with opening mp3's or the avi videos. Excuse my naivety but how do I do a hard reset? And what did you mean be re-install original application? Do you mean the Pocket Divx programme again? Thanks for your help by the way!
Jorgee said:
Maybe it's just a problem with file association? Not sure. Probably search the registry to see what program opens the MP3 and change it back to WM10
I'm probably wrong, but give it a shot
Click to expand...
Click to collapse
How do I search the registry?
To hard reset, select CLEAR STORAGE in the programs folder and then enter 1234. This will erase EVERYTHING saved on the phone and will return it to how it was when you first bught it, i think.
Regarding registry, use a registry editor. I use the one of Resco which comes with Resco File Explorer. There is a free one called TRE just look for it thru google.
Don't re-intall the Divx player, maybe re-install alll the other programs you installed in the first place when you bought it
Ok cheers I think the reset will be a last resort. All the programmes like WMP10 were pre installed on the phone so I dont have the disc and you can't seem to download WMP10 4pocket pc on the net. I think it's a case of trying to associate mp3's avi's etc with WMP10 as it seems to play wmv files no problem but I've tried everything to no avail What I can't understand is why mp3's and avi's can play on WMP10 by using the library and not through file explorer :? Once again thanks for your suggestions
the library and application itself understands that it can run the mp3 etc
however windows not wmp10 has associated the file extension ".mp3" to another application which no longer exists.
I have attached my file association for mp3 and avi from my registry. import it if you understand and acknowledge the risks with registry editing and I accept no responsibility AT ALL.
Hi mate. Thanks for your help. You were correct, in the registry mp3 and avi are were assigned to Pocket Divx I imported your 2registry edits using the registry editor TRE and avi and mp3 appear to be assigned to WMP but still no luck in playing them through file explorer. Any ideas on what to do next.
After a bit of browsing I've installed The Core Pocket Media Player (TCPMP) which seems to play everything no problem and has an option to associate files rather than force it upon you like Divx did. Thanks for all your help but i've given up on WMP10 if you come up with an answer to my problem please feel free to let me know
under hkey local machine there are settings for wmplayer default extensions, perhaps this has also been changed. I have these attached for you to compare.
I also found more under multimedia extensions for microsoft which could also have been changed. the only other location where references mp3 came up related to arcsoft multimedia, so after this you should also test this area to ensure that mms hasn't been changed.
see how you go, but you may never be able to fully undo the effects of dodgy software and incorrect installations.
let me know if you need further keys. note, I also use tcpmp for my videos due to full screen and have allowed this to superscede some of my own wmp10 settings.
cheers
I think we were writing simultaneously so thought I would write again to see if you are interested in trying the above.
if you associated them to tcpmp, you may need to run the previous edits again to reassociate.
your call leave it with you
I will give it a try but tcpmp seems pretty good so far so I may leave it but thanks for your help mate!
I have added bunch of MP3's to my storage card at the root level. 2 things are happening that are real weird.
1. They show up in the ringtone list but will not play.
2. When you go directly to file and try to launch and error pops up that reads. "the file can not be opened. either it is not signd with a trusted certificate, or one of its components cannot be found. You might need to reinstall or restore the file." The wierd thing is if I pull it into WM player it works just fine. I only get this error when I try to open the file directly which I blieve if this is corrected my ring tones will work again.
Thanks for you help
Jeremy
jcgoldy said:
I have added bunch of MP3's to my storage card at the root level. 2 things are happening that are real weird.
1. They show up in the ringtone list but will not play.
2. When you go directly to file and try to launch and error pops up that reads. "the file can not be opened. either it is not signd with a trusted certificate, or one of its components cannot be found. You might need to reinstall or restore the file." The wierd thing is if I pull it into WM player it works just fine. I only get this error when I try to open the file directly which I blieve if this is corrected my ring tones will work again.
Thanks for you help
Jeremy
Click to expand...
Click to collapse
You tried putting these in the 'ring tones' folder to see if you have the same problem?
yep same problem there. I hate to do a hard reset, but i'm running out of ideas.
Sorry if it's a silly question but are you sure they're mp3 format, not aac or wma or something else?
i double checked and they are mp3.
Have you installed a 3rd party application that is registered as the default player for MP3? if yes - you need to make WMP the default player back.
how do I make it the default again?
I to am having the same problem....... My mp3 ringtones were working fine until I downloaded Pocket Music and all my mp3's were converted to pocket music. I tried to convert them back to WMP by using RESCO file explorer. I would "play with" and choose WMP and get an error saying "The System cannot find the path specified." Of course im no the most technical person, so if anyone can explain that and tell me what I need to do to fix the problem I would realy appreciate it.
Thanks
Ring Tone
I'm having a similar problem (Wizard). The ONLY ring tone that will play is the Windows Default. It won't play MP3, WAV or WMA, whether it's in the Windows root, the storage card root, the Ring Tones directory or the Rings directory.
At least the Windows Default will play otherwise I wouldn't have ANY ring tone.
Update: In another thread someone said change the associations in Pocket Player. Well, I don't have Pocket Player but I DO have BetaPlayer. I dropped the mp3 association and the WAV and WMA associations and the ringtones are working again!
I have the same problems with mp3 files as ringtone. I even delete the GSPlayer from the PPC...and still the same error. I try moving it directly to the ringtone folder...still no luck...
Can anyone help?
wratran said:
I have the same problems with mp3 files as ringtone. I even delete the GSPlayer from the PPC...and still the same error. I try moving it directly to the ringtone folder...still no luck...
Can anyone help?
Click to expand...
Click to collapse
Do the Mp3 have to be in a particular codec or bit rate to work? Some of mine work. Some don't and I've noticed the ones that I've made myself are the ones that don't work...oh and some trekker ringtones I downloaded
Same here.
I removed all of the file associations with BetaPlayer and I am still having problems. I have a program called PocketTweak that lets me actually assign associations, but I cannot see all of my program files.
Let me know if anybody finds a resolution to this ... or if you know how to see all of the files so I can start associating WMPlayer to them. I have a feeling if I can figure that out, the ringers will start working again. But I could be wrong ...
Kangle
I found a fix for me.
I also have GSFinder. I used that to look at my file extensions and noticed that the file extension mp3 was gone, even though it appeared in my PocketTweak program. I added the extension mp3 and chose Windows Media file as the program to open it.
Then I went back into phone settings and presto. MP3 ringtones are now playing again.
Hope this helps some of you. I think installing PocketTweak somehow messed it up b/c it was working fine before then, even after installing BetaPlayer.
However, I did change some associations with BetaPlayer last night b/c I had a problem saving internet radio stations links to my PDA b/c BetaPlayer would automatically launch/open the stream as opposed to giving me the option to save. I wanted to save them b/c I use GSPlayer to listen to audio. So there is also a possibilty that I changed something last night that caused it not to work today. Oh well ... again, I hope this helps some of you.
I was referred here to you from the 3G forum as they suggested that you might be able to help
It started when i installed PocketDivx, was not that impressed with it so i removed it under the delete programs icon. Problem now is that all my MP3 files will not play with windows media player, the file icon has changed and it keeps saying unrecognised format however, if i open TCPMP and directly open a MP3 the file icon is correct and it plays ok...I am sure that when i uninstalled PocketDivx not everything went off because the launcher icon is still in the folder. I have now removed all reference of PocketDivx from the registry so the icon has now gone but the problem is still there..I suppose I could use TCPMP to play my files but i did have mp3 files set up as ring tones etc so the problem wants sorting.
I would not like to do a hard reset as i would loose all my settings however, if there is a file missing and it can be identified i have access to another M5000 to transfer it over.
Any ideas on this??
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hooperman said:
I was referred here to you from the 3G forum as they suggested that you might be able to help
It started when i installed PocketDivx, was not that impressed with it so i removed it under the delete programs icon. Problem now is that all my MP3 files will not play with windows media player, the file icon has changed and it keeps saying unrecognised format however, if i open TCPMP and directly open a MP3 the file icon is correct and it plays ok...I am sure that when i uninstalled PocketDivx not everything went off because the launcher icon is still in the folder. I have now removed all reference of PocketDivx from the registry so the icon has now gone but the problem is still there..I suppose I could use TCPMP to play my files but i did have mp3 files set up as ring tones etc so the problem wants sorting.
I would not like to do a hard reset as i would loose all my settings however, if there is a file missing and it can be identified i have access to another M5000 to transfer it over.
Any ideas on this??
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Click to expand...
Click to collapse
u can try resco explorer n change the app to open with...
im leary about buying this pocket player, because i downloaded for my htc hd2 and it wont play any music files or vid files, i went to to associations in settings and there not checked, and it will not allow me to check them.
is the pocketplayer compatible with the HD2?
change settings / associations
bought it 1 month ago, very happy with it, only listen to audio books not tried video (tcpmp meets my needs) in order to select an item settings/associations tap on the item you want to select, it will hilight then bring up keyboard and press enter, hope this helps. ps works perfectly on my hd2
thanks alot for your reply!! ive been wanting to try to find agood player.
i finally got the settings down now thanks to you!!
next question.. ive went to menu, options library and added my storage card\ music. then tried to play ANY files on my storage card but it wont play or add any of them? and they are all mp3??? they all added fine on windows media player on htc, and they all add fine tcpmp, and coreplayer, but they won't add in pocket player? but it has added all the os ringtones? and custom ringtones ive added to the ringtones folder on the device(not storage card) also it did find my videos. all avi's and it won't play any of them?
any other tips would be appreciated. i dont wanna buy a product that i cannot even get the trial to work!
Thanks for your time and patience!
To make "checking" work, you MUST enable virtual keyboard. Use up/down and enter keys.
BT keyboard also does the trick.
This is a common issue of WM 6.5. I have same problem with pocket player too.
still doesnt work .. this is sad for me caus eim a comp tech and consider myself VERY tech savy. so sorry guys
ive watched while its scanning folders, and it never goes to storage card? just scans... is c program files flip disc? wont goto storage card, and in pocket player settings library folder it shows i have \storage card\music and \storage card\video to monitor for files. and i DO NOT have c program files\flip disc selected.
adding files from memory card
as i said i only use it for audio books and dont use the library but i can tell you how i use it which might meet your needs (i assume "the library" allows you to select contents of a playlist via mp3 tags), i add a book via the "open folder" option this will recurse all sub
directories from the chosen folder and add them to current playlist. i then save the current
playlist via the browse->playlist option, as i said unless your music is well organized this might not suit.
i have just tried creating playlists via album and arist this worked fine all my files are on sd card. just checking are we talking about same player "conduits pocketplayer v4.1", have you tried emailing them, i found their tech support to be v efficient & helpful.
good luck, and happy to help
EDIT - my two pennies worth
works well with cheap ipod handsfree from ebay as play pause work
when device locked (important feature for me), it is currently my
audiobook player of choice beating out rockbox on old ipod, one less
gadget and playback speed adjust with constant pitch.
xtacybyme said:
im leary about buying this pocket player, because i downloaded for my htc hd2 and it wont play any music files or vid files, i went to to associations in settings and there not checked, and it will not allow me to check them.
is the pocketplayer compatible with the HD2?
Click to expand...
Click to collapse
I've been using it (I assume you mean Conduit's version) for years now and am now using it on the HD2 with just the minor problem mentioned already (needing to use a soft keyboard to change settings).
Messing with Zoomify on it now, because I had some problems getting precise clicking on the bar where I wanted to jump ahead in a podcast.
If you're still having problems, send them an email - in the past I've found that they were very responsive to problems (same day replies).
polstsien
Messing with Zoomify on it now, because I had some problems getting precise clicking on the bar where I wanted to jump ahead in a podcast.
Click to expand...
Click to collapse
how did you get on with zoomify
So I tried purchasing an MP3 from Amazon and it downloaded fine and I put it in my "my music" folder. But it wont show up in my native Sense MP3 player. When I go in and explore the folder I see it and it will let me open it with windows media player, but it wont show up in the native sense player. Anyone else have this problem?
Also, what does everyone use for purchasing MP3's? Amazon says I need some MP3 downloader software otherwise it wont let me purchase the music? What gives?
The native Sense player has a "Purchases" section. The most far right tab I believe. Try checking there.
Yea, I just tried purchasing a song from there (its amazon), and it makes you download a .amz file and that starts your download. Unfortunatley the broswer doesnt do anything once you download it. DUMB!
This is like the first thing that has really upset me about this phone!!!! I cant download music on the go..... thats some BS!!!
1quickturbosix said:
So I tried purchasing an MP3 from Amazon and it downloaded fine and I put it in my "my music" folder. But it wont show up in my native Sense MP3 player. When I go in and explore the folder I see it and it will let me open it with windows media player, but it wont show up in the native sense player. Anyone else have this problem?
Also, what does everyone use for purchasing MP3's? Amazon says I need some MP3 downloader software otherwise it wont let me purchase the music? What gives?
Click to expand...
Click to collapse
What exact folder does it put the music in? It could be that it places the newly downloaded song in the program files folder for the amazon download app, which is hidden from the sense music player indexing (all of the program files folder is that way).
Well I got that part figured out, I just did one of their free songs and got everything working.
But then I actually purchased one, which downloads this .AMZ file which is suppose to initiate the download of the actual mp3 file, but it doesnt seem to do anything. When I click on it it says there is no program associated with the file.
1quickturbosix said:
Well I got that part figured out, I just did one of their free songs and got everything working.
But then I actually purchased one, which downloads this .AMZ file which is suppose to initiate the download of the actual mp3 file, but it doesnt seem to do anything. When I click on it it says there is no program associated with the file.
Click to expand...
Click to collapse
Ok I just googled it, and the .amz file requires the desktop downloader from Amazon...I don't know that Amazon has any method to download paid songs that don't require that app or a mobile client (like android has).
Wow, I cant believe that nobody has ever used that "shop music store" function in the native player!!!!?
1quickturbosix said:
Wow, I cant believe that nobody has ever used that "shop music store" function in the native player!!!!?
Click to expand...
Click to collapse
I get the feeling it was just never fully implemented as amazon never produced a winmo client, and I've never seen any other direct-to-device MP3 stores for winmo.
This makes me sad pandas!