Proxy Settings MIA - P3600 General

Help...
I have a HTC 3600 (handy as I'm posting in this forum ) and I have been trying to connect it to my work wireless setup. This is fairly locked down and has a hidden SSID and requires me to enter credentials (user name, password) to access the web. I can successfully connect to the Wi-Fi, I am issued with IP address etc but can't then take the next step to connect it to the web.
I have found an area to add a proxy with username and password - I do this but still nothing. One odd thing is that when I then go back to try editing the proxy settings 9 times out of 10 it has vanished and I have to create it again!!
This is causing much hair pulling!
Any direction/help in this would be great as I am now a little stuck.
I am on AX3L v3.0.9 build.
Cheers

Update
I have found out that if there are two settings in the connections summary - such as 'My Work Network' and in my case 'etisalat UAE' the proxy setting never gets lost. Is this a quirk, is there something that I am not understanding (I know the obv. answer to the last question is yes!)
This now brings me to my nest challenge which is how do you arrange these connections? What I mean is that if I am at work/home and have a wi-fi link active how do I get the device to pick this in preference to a GPRS connection which it should use at all other times? I have tried looking for some kind of guide so I can work through this my self but no luck so far..... if anyone knows of such a thing or can point me in the right direction then please reply to this.
Cheers

Related

Vodafone GPRS Settings?????

Assistants required!!
I have attempted to set up GPRS on my M600 (Unlocked for Vodafone sim)
GPRS has been enabled as I have the G icon up!
I have been on the vodafone website and tried there settings with no luck!
I have been on the Filesaveas website and plugged in all of those settings with NO luck, Have also installed the I-mate .cab again with no luck!!!
I am starting to go insane spent three days trying all different settings and No luck at all!!!!
You name the website and I think Ihave probably tried it.
Does anyone have any useful advise for me, provide me with some form of sanity check!!!!
Ideally I wold love a .cab file to install!
But would like feedback from anyone else in a similar position, on how they resolved this some what annoying issue!!!!
regards
Wilko_007
I set up my Vario II for Vodafone with no problem. These settings (*.pdf file) seem to be the same as the ones I used, see how they compare with the settings you are using.
Many thanks I will give it a go!
Ok have now got connection but I can't surf?
I have seen comments about GPRS beening fully enabled?
Are there 2 forms of GPRS that can be enabled? WAP & WEB???
Do I need to worry about the Dialing Rules???
Thanks in advance for your assistance!!
[/img]
Could you be a little more specific i.e. does it come up with a pop-up box stating that it is connecting to GPRS? If yes, which connection does it say it is connecting to, is it the correct one (i.e. the new GPRS settings that you have just keyed in)? When you say it won't surf, what do you mean exactly ... are you using Pocket IE and does it come up with any error messages etc...
Connection via GPRS No probs I then get the Small G and the two arrows fixed on the bar.
Enter IE and type google for example.
get the status bar flash up breifly and then disapear, with no change to the original Orange World Home page!!!
No errors what so ever????
okay ... the next thing I would probably do then is download an alternative browser to see if it still happens in a different browser. Netfront is pretty good. At least that way you should be able to establish if it is a GPRS problem or a browser problem.
Ok I now have installed Netfront and connected to the GPRS!
typed in www.google.com
I have a warning screen:
Browser Warning
Cannot load Page
Type: DNS no server is specified
?????
Okay .. I am running out of ideas now, it does sound like your GPRS Settings are still wrong.
Click 'start menu', 'settings' and go to the 'Connections' tab. Now click 'Connections', then the 'Advanced' tab then 'Select Networks'. The first box (ie. Programs that connect to the Internet automatically) should say 'My Isp' and if you click 'Edit', it should show you 'Vodafone Internet' is selected.
If you then select to edit that, you should see in this order 'Vodafone Internet' and then it should show modem type as GPRS, next page should show Access Point Name of 'Internet', next page should show User name 'Web' ... password is the same, domain field should be blank ... nothing needs to be done in the advanced tab because the default of 'Use-server-assigned IP address' should automatically be selected, same for the server tab too, default should be server-assigned.
These are the settings that work fine on both my XDA Mini S and my MDA Vario II.
Right I have checked both ISP and MyWork Network, all correct!
The only thing I can see is that the password box has loads of characters (*'s) instead of just 3 *'s for WEB (***)
But every thing else is as the PDF??
Stumped!!!!
you can try messing with the newly released ms network tools there is a link in development forum
or you can try manualy typing in a know dns server in the settings
unless the gprs dont route the request
any dsn server ip will do
same as pc's really
I am afraid I don't know then ... we have reached the level of my knowledge (which isn't high )
Perhaps somebody with a little more technical knowhow on GPRS issues may be able to help you.
Sorry I couldn't get it sorted for you.
Thanks for your help a least I can connect now!!
Thank you again!!
anyone heard of the connection No. being *99#?
Vodafone instructed me to put that in the setup?
I guess that goes in under the " My Work Network" Vodafone Wap - Number?
This is now becoming a huge headache anyone got any ideas?
not sure how vodaphone handle it but i never heard about
ppl having to add numbers when they picked gprs as connection
belived that was only if you connected around grps
Wilko_007 said:
Right I have checked both ISP and MyWork Network, all correct!
The only thing I can see is that the password box has loads of characters (*'s) instead of just 3 *'s for WEB (***).
Click to expand...
Click to collapse
I'm expericening a similar problem.
My phone was sold as an O2 XDA Mini S. My O2 contract/account doesn't allow GPRS (they want me to upgrade) so I tried my Vodafone PAYG SIM and it works without having to have the phone unlocked in any way. By that I mean I can use voice calls and using the settings I've found through this site I can send MMS messages via GPRS but I cannot connect to the internet. I've checked with Vodafone and the account will allow internet and GPRS etc.
The only thing that I can see that is wrong is the password. Whenever I type "web" then finish, it always defaults back to a string of 16 ***'s when I re-check the settings.
I've even done a hard reset and used the corporate install to no avail. I don't want to run any sort of unlocking software if I don't need to as I don't want to create a very expensive door stop.
Any ideas?
The string of asterisks is normal, I think it is just a method used by Windows to make the password more difficult for someone to guess i.e. by disguising not only the characters but also the number of characters.
I just double checked and my fully working settings also show a row of asterisks despite it being a 3 character password.
Thanks Nicky
I'll keep plodding away with this but hopefully someone might steer me in the right direction soon.
;0)

Wizard Faster than Hermes !!

For a still unknown reason to me, my Wizard has faster data connection than my Hermes, the connection speeds (as per www.dslreports.com/mspeed for the Wizard ranges from 86 to 101 kbit/sec, while the top speed for Hermes is
6 kbit/sec With same internet settings
I´ve tried different things found in diverse threads (Increasing the TCP Window Size, which by the way reducing it gives "better" results, Change the DNS addresses as per OpenDNS, the tweak to make PIE as IE6,etc. etc.)
See signature, any idea?
Thank you!
yep. and your 10,000$ car is faster than a porche! haha
Hard to believe it...
Good analogy! Saddly for me is true, perhaps the Porsche is great for highways (G3) and doesn´t like the dusty roads (Edge).....
For me also. I found the 8125 loaded pages faster in PIE than did my 8525
Lucky you!
tank27 said:
For me also. I found the 8125 loaded pages faster in PIE than did my 8525
Click to expand...
Click to collapse
The only page I´m able (and not allways) to open with the 8525 is www.dslreports.com/mspeed and allways in the WAP mode, http mode is impossible as well any e-mail. How is your e-mail connection?
that scares me now, I'm about to throw my Wizard for Hermes!!! Can this be confirmed? I want to know, since I have already ordered my Hermes and not found a buyer for the wizard . Besides all has nicely been messed/ juiced up for the wizard.
It is well confirmed!
boot_sectorz said:
that scares me now, I'm about to throw my Wizard for Hermes!!! Can this be confirmed? I want to know, since I have already ordered my Hermes and not found a buyer for the wizard . Besides all has nicely been messed/ juiced up for the wizard.
Click to expand...
Click to collapse
If you look at my postings you´ll find that the first post on the subject was placed back in December last year, I´ve tried a lot of things, have read in a lot forums (not only xda-devs) and NOBODY was able to give me a hand (check my signature, it´s been that way for weeks and I haven´t received a single comment from experts in this site . I´m almost sure that the problem is a combination of conditions on both the 8525´s and my network. If you know somebody subscribed to your network and owns a 8525 check twice that the internet connection is as fast as it´s supoused to be.
Regards,
wiazzard is fater for sure but thats beause we got super chagers
luiggi said:
If you look at my postings you´ll find that the first post on the subject was placed back in December last year, I´ve tried a lot of things, have read in a lot forums (not only xda-devs) and NOBODY was able to give me a hand (check my signature, it´s been that way for weeks and I haven´t received a single comment from experts in this site . I´m almost sure that the problem is a combination of conditions on both the 8525´s and my network. If you know somebody subscribed to your network and owns a 8525 check twice that the internet connection is as fast as it´s supoused to be.
Regards,
Click to expand...
Click to collapse
All time based so roll 2 or even better sell your wizzard for more thatn you have to pay for the hermes.
Don't foorget 9g is worthless on a device that can not handle it.
Make sure you tell att that you are goingto be in the 3g coverage zone so they give you the 2100 version
Not funny...
aboutthemind said:
All time based so roll 2 or even better sell your wizzard for more thatn you have to pay for the hermes.
Don't foorget 9g is worthless on a device that can not handle it.
Make sure you tell att that you are goingto be in the 3g coverage zone so they give you the 2100 version
Click to expand...
Click to collapse
I had the 8525 junked for several months waiting and for a WM6 ROM to solve the problem, I´ve tried most of them and the result is the same: I can´t get my GMail, I can´t get MSN and I can´t get connection to intenet pages other than Google main page and some wap sites tagged as wsp://
One senior member and cook of this forum offered payed help but he suddenly dissappeared !!!
I guess I´ll stick to my Wizard until a new reliable device be launched to the market....
no gmail, msn ,big problem easy fix
who is your carier? and lets just go with the basics. step by step then I will explian why it came to this. Support cost money and sometimes of you ask the wrong questions they can opt out because you are not asking the right questions.
forget what the 8525 says grab the wizzard
get a conection and surf the net go to gmail and log in to test your conections
100% sure the wiizzard is working follow these steps
start
settings
conections
conections again
advanced Tab
select networks stop ( what does it say in the first box_____________) continue
edit
modem Name_______________ Number_________________
if thee is more than one then it should be set to auto give them both to me
continue on
presss edit Name of can_______________
Modem _________________
acsess point name___________________next
user name____________ dont worry i have the password
tap advanced
whats checked off
server assigned: yes/no
specific: yes/No
Software compression: yes/No
Use Ip compression: Yes/No
hit server tab
server assignedd Yes/No
specific: what are the settings in the box if any
tap ok , finish, yes
tap proxy tab
network conects : yes/no
this network uses a proxy: Yes /NO
What is listed in the box_____________________
tap advanced
HTTP: ________________________
WAP:__________________________
Secure WAP:________________________
Socks:-______________________________
tap ok until you get back to the home screen and make sure you still have a connection on your wizazrd go log into gmail.
get back to me once i have tyour carier i will be able to get you dialed in.
its a bit frustrating, and I was serious when i said own 2 its always better so you juice one and not have to worry about stopping the days business.
ciao
ok i saw at
I will have the 8525 by tomorow in the mail they said but here is att
settings for ATT
steps
START
SETTINGS
CONNECTIONS
conections again
advanced Tab
select networks stop ( what does it say in the first box(_____________)
HIT NEW
NAME IT THE WAY OUT
TAP MODEM TAB
NEW
CHANGE NAME
I WOULD SUGGEST SCREW ATT THATS BEING POLITE
MODEM CHANGE TO
CELLULAR LINE GPRS
NEXT
ACESS POINT NAME everthing is case sensitive from here on out
wap.cingular
next
user name
[email protected]
pass
CINGULAR1
domain
empty
tap advanced
top cirlcle checked server assigned
bottom one checked ip header
next
server tab
use specific server adress
fill in both dns settings
208.67.222.222
208.67.220.220
tap
tap proxy tab
network conects : check
this network uses a proxy: check
Proxy serever :lower case
wireless.cingular.com
tap advanced
all this should be filled in automatically
HTTP:wireless.cingular.com:8080
WAP:__________________________
Secure WAP:________________________
Socks: wireless.cingular.com:1080
tap ok until you get back to the home screen
tap ok twice
now tap and hold the wap.cingular setting
like you want to copy paste it
then dont delete but tap conect
it should hook up and your are on line.
Got to go will finish after you finish
PS if you hook upo and then get kicked off ny the server its a goood sign
Keep in mind that tmobile floats no proxy on the same network dont by any of the medi net bull****
I feel like a noobie....!
@aboutthemind
First off: Thanks a lot for your interest in this problem and to have taken the time to write all this step by step guide, I really appreciate it.
Now here´s the funny thing: I have all connection settings exactly the same in my Wizard and in my Hermes, even more: Sometimes I use a cab to set my connections up.
My telco is Telefonica Movistar Mexico
The settings I have under a "Celular Line (GPRS)" modem :
Connection Name: Internet GPRS
APN: internet.movistar.mx
User name: movistar
Pasword: movistar
Domain: blank
Advanced: TCP/IP: "Use server assigned IP address" checked, all other boxes not checked.
Advanced: Servers: "Use server assigned addresses"
Do not uses PROXY
Connection Name: Emocion GPRS
APN: wap.movistar.mx
User name: movistar
Password: movistar
Proxy Settings
HTTP Proxy: 10.2.20.1:80
WAP Proxy: 10.2.20.1:9201
Secure WAP Proxy: 10.2.20.1:9203
Socks Proxy: 10.2.20.1:1080
I´ve check over and over the configuration as the user interface allows it and ALL parameters are correct, the problem is hiden somewhere within the registry or the OS....!
Funny, I get speeds on my Hermes of OVER 1000 ...

Where are the WIFI settings held??

I wish to know -- where are the WIFI settings held-(I do a lot of tweaking for my HD and sometimes I mess it up, but the guy who knows wifi password of my place, lives in Garkalne, Im in Adazi ( about 10 km difference)--my wifi goes only about 20m )
So I need to backup my wifi settings or atleast the password -- where is the password held -- in registry, windows, anywere --- just name it and how to get there!!??
well access your wireless router with the provided ip address.
i think it may be 192.168.1.1 and you will easily see it around wireless security.
Psygnosis84 said:
well access your wireless router with the provided ip address.
i think it may be 192.168.1.1 and you will easily see it around wireless security.
Click to expand...
Click to collapse
Sorry -- I didnt understand that --- can you give me a step by step
My wifi network is password protected it has two networks 1.- provides internet, password protected.;;;;; 2.- doesnt provide internet, not password protected, Its for those cases when he forgets the password for the 1st network so he can bypass it and go straight to the internet-- I dont know how he does it
Im still learning English
The security information is stored within your WIFI router.
As to how to access and maintain it, it varies from manufacturer to manufacturer. I have five different ADSL modem/router in the past few years and all of them has different way of getting into the configuraiton menu. Some needs me to type in 10.1.1.1, the others uses different address. You need to refer to your user manual for your equipment (if you can't find it , make a call to your ISP's support center, and they will definitely be able to tell you).
Once you're in the configuration menu. navigating to the place where the security setting is kept again differ in each case, and again you should read your user manual to find out, or call up your ISP's support centre for help.
eaglesteve said:
The security information is stored within your WIFI router.
As to how to access and maintain it, it varies from manufacturer to manufacturer. I have five different ADSL modem/router in the past few years and all of them has different way of getting into the configuraiton menu. Some needs me to type in 10.1.1.1, the others uses different address. You need to refer to your user manual for your equipment (if you can't find it , make a call to your ISP's support center, and they will definitely be able to tell you).
Once you're in the configuration menu. navigating to the place where the security setting is kept again differ in each case, and again you should read your user manual to find out, or call up your ISP's support centre for help.
Click to expand...
Click to collapse
I dont have any manual on the wifi router-- its custom made!!!
BTW--- I want to see my wifi settings in my TOUCH HD not in the router (forgot to mention that in the first post ) --- So where are the wifi settings held in my TOUCH HD
Kristaps-K9-Lv said:
I dont have any manual on the wifi router-- its custom made!!!
BTW--- I want to see my wifi settings in my TOUCH HD not in the router (forgot to mention that in the first post ) --- So where are the wifi settings held in my TOUCH HD
Click to expand...
Click to collapse
It's in Start/setting/connection/WIFI/Advance.
The Main tab lets you change which WIFI network you want to connect to. When you click on change network, you can pick whichever one that shows as available. Once you click on it, if that access points requires Authentication, by clicking the next button you will specify all the details such as network key, etc.
Hope this is what you're looking for.
The power mode tab lets you specify if you want more performance or battery life
----> when I enter the password for the wifi network-- I wish to know where my THD saves the password----the guy who knows wifi password doesnt give it to me so I want to find it on my device---where is it saved on blackstone
Ok i think everyone is confused now.
Please explain in detail what you want to do again.
He doesn't know the wifi password to "his" network because the guy who knows the password won't give it to him.
He's asking if a plaintext version of the password is saved in the Touch HD somewhere for "his" network.
I find it a little sus that he doesn't know the password for "his" own network, or that the person who set it up won't give him the password, so he's trying to find it this way.
Moony1987 said:
He doesn't know the wifi password to "his" network because the guy who knows the password won't give it to him.
He's asking if a plaintext version of the password is saved in the Touch HD somewhere for "his" network.
I find it a little sus that he doesn't know the password for "his" own network, or that the person who set it up won't give him the password, so he's trying to find it this way.
Click to expand...
Click to collapse
Thats right--- btw im 15 years old- so he doesnt trust me the password!!!
So is there a plain text version of the password on THD
i would like to know it too because at school i dont know the password to the internet , it was just typed into the touch HD. thanks

Windows Mobile 6.1 WLAN with Proxy

Hello!
I own a htc diamond and want to access a wifi network that's using a HTTP proxy. I can connect to the network itsself. However, the proxy settings aren't applied or sometimes deleted when I disactivate and reactivate wifi. When I try it at home, it can still access the internet even if I set the proxy server. (I don't have a proxy server at home, so it shouldn't work then...)
With a iPod Touch/iPhone the following settings work:
Server: server-01.hak-reutte.ac.at
Port: 8080
I also have to authenticate using an username and password, but I think there's also a web form so it's not necessary to configure that in the proxy configuration.
Thank you,
Simon
SimonKnight6600 said:
Hello!
I own a htc diamond and want to access a wifi network that's using a HTTP proxy. I can connect to the network itsself. However, the proxy settings aren't applied or sometimes deleted when I disactivate and reactivate wifi. When I try it at home, it can still access the internet even if I set the proxy server. (I don't have a proxy server at home, so it shouldn't work then...)
With a iPod Touch/iPhone the following settings work:
Server: server-01.hak-reutte.ac.at
Port: 8080
I also have to authenticate using an username and password, but I think there's also a web form so it's not necessary to configure that in the proxy configuration.
Thank you,
Simon
Click to expand...
Click to collapse
If you use ActiveSync or Windows Mobile Device Centre verify the connection settings are NOT set to automatic. If they are then the Proxy settings are overwritten each time you connect to your PC to sync. If you want to use a proxy over WiFi then you need to make sure your 'Work' connection settings specify the proxy and you need to configure the WiFi settings to 'Connects to Work' (or whatever it says, but NOT 'Internet').
Andy
Hi ADB100!
Thanks for your answer. The problem occurs even when I'm not connected to ActiveSync. Somehow the proxy server is reset when the WLAN is used. I tried the application WmWifiProfiles, but the problem is still there. When I set the proxy server and exit the settings application, the settings for HTTP proxy are somehow not saved. (When I reopen the settings dialog, the http proxy setting is blank, but the proxy for socks is still there.)
Regards,
Simon
SimonKnight6600 said:
Hi ADB100!
Thanks for your answer. The problem occurs even when I'm not connected to ActiveSync. Somehow the proxy server is reset when the WLAN is used. I tried the application WmWifiProfiles, but the problem is still there. When I set the proxy server and exit the settings application, the settings for HTTP proxy are somehow not saved. (When I reopen the settings dialog, the http proxy setting is blank, but the proxy for socks is still there.)
Regards,
Simon
Click to expand...
Click to collapse
Do you have proxy auto-discovery on?
Code:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
EnableAutoDetect=00000001
If its set to 1 then proxy auto-discovery is enabled, 0 is disabled.
I have no idea if it is this but worth a shot?
Andy
Hi ADB100!
AutoDetect wasn't acticated. (The key didn't exist.) I tried creating the key with value 0 and 1, but didn't help.
I think this must be a bug, because there are a lot of topics about this problem. Unfortuntatly, nobody seems to have a solution for this problem .
I tried changing the registry keys in HKLM/Comn/ConnMgr/Providers/. That worked, because the internet connection was dead then . I think it's possible to work around the problem by changing this keys. I will try that next week and when that really fixes the problem, I'll probably release an application for it.
However, do have some ideas left?
Thanks,
Simon
Bizarre....
I have never seen this on any of the Windows Mobile PDA's I have had.
I know if the connection settings: 'This computer is connected to:' are set to anything other than 'Automatic' then it resets any proxy you configure. I have mine set to 'Work Network' and the settings are never overwritten. I use a proxy at home and remember playing around with these settings as I had similar issues initially.
I know there is a known issue of the 'Hidden Proxy' if you let the device configure itself using the 'Connection Setup'. I have never let my device do this and have manually configured the HSDPA/GPRS settings.
Andy
Hi ADB100!
I've also aborted the connection setup, cause I didn't want my device to use HSDPA automatically.
I'm not 100% sure but I think my old device (HTC S730) had also some problems with the proxy, but I was able to solve them. Maybe it's also a problem with my ROM.
How stable/fast are the current RC builds of 6.5? Are they ready for every day use?
Thank you,
Simon
SimonKnight6600 said:
Hi ADB100!
I've also aborted the connection setup, cause I didn't want my device to use HSDPA automatically.
I'm not 100% sure but I think my old device (HTC S730) had also some problems with the proxy, but I was able to solve them. Maybe it's also a problem with my ROM.
How stable/fast are the current RC builds of 6.5? Are they ready for every day use?
Thank you,
Simon
Click to expand...
Click to collapse
I haven't tried any 6.5 ROMs for any period of time as they all seemed too buggy. I am on an almost stock 5.2.19212 ROM that I have lightly customised in a kitchen and I am happy with it.
Andy
This is really annoying... When you search the forums for "wifi proxy" you'll get more than 10 threads with the same problem, but without a solution.
You are using a wifi router with proxy at home and it works, right?
I'll upgrade to 6.5 now, maybe this fixes the problem...
Thanks,
Simon
SimonKnight6600 said:
This is really annoying... When you search the forums for "wifi proxy" you'll get more than 10 threads with the same problem, but without a solution.
You are using a wifi router with proxy at home and it works, right?
I'll upgrade to 6.5 now, maybe this fixes the problem...
Thanks,
Simon
Click to expand...
Click to collapse
Yes, I have MS ISA 2006 and it works.....
Truely amazing. I've upgraded to 6.5 and the problem is still there :-(. I've the radio from the latest official diamond rom. Could an other radio fix the problem?
//edit: Just to describe my problem further: When I set the proxy, exit the dialog and reopen the dialog, the proxy is there. When I open the internet explorer then, the http proxy gets deleted. However, the socks proxy is kept. This is kind of frustrating...
Thanks,
Simon
Read this one: http://www.htc.com/www/faqs.aspx?p_id=13&cat=0&id=36792 According to this article wifi + proxy should not work. What can I do now?
// Update: This looks extremly promising: http://forum.xda-developers.com/showthread.php?p=1990412#post1990412 I'll try that immediatly and post the results. If that works, I'll build an application to simplify applying the fix.
Thanks,
Simon
My status is too. Please help me!
It's a bug, that's sure. I finally got the proxy working, but after reconnecting the proxy settings were blank again .
Just to let you know I was also having problems with proxies and a google led me to this thread. For me, the advice in post 2 worked perfectly. I am using a 6.5 rom on a Touch HD.
Hi SivEd!
Did you also have the problem that your proxy settings get reset when you reconnect to the wifi network?
I've written an app that resolves this issue, let me know if you want to test.
Hi Anks!
Please upload your app, this is a real problem for me.
Thanks,
Simon
Simon, sent you a PM.
The problem seems to be fixed in recent Windows Mobile 6.5 builds, at least for me. I'm using build 21812. Unfortunatly, proxy authentification seems not to work in Opera. In Internet Explorer a dialog appears where I have to enter my username and password. Opera doesn't display such a dialog. But the main problem (proxy setting gets deleted) has been resolved.
HTH,
Simon

Email Setup/Connection Problem

Hi guys, I been browsing the forum for a while - decided to sign up now due to getting hold of my first smart phone.
I've set up my email account (pop3) it worked the first time yesterday, received and sent emails.
Now today, when I receive I get nothing, no messages, and when I send one i get this message:
"cannot connect with current connection settings. the change your connection setting, tap settings."
clicking on settings brings up the t-mobile settings tab etc, but I'm not sure what to change here as I'm pretty new to all this!
and I'm just wondering if I need to change anything - as it worked yesterday but not now even though i haven't changed anything.
Any ideas?
Thanks in advance.
I used to get all kinds of hassle like this with my HTC Advantage. It would work perfectly for a while, then it would not allow access, so I'd have to re-input the SAME settings all over and it would seem to work again (fortunately, it seems to be pretty well behaved nowadays!)
So long as your pop3/send/recieve/SMTP settings are all good [make sure that login names etc are all as your email provider states, usually full email address and password and smtp/outgoing *DOES* require authentication]- sounds like you might want to check on your connection settings (I assume that the internet is not working either? Or MSN messenger?) B4 going into settings you will need to find out EXACTLY what your APN (access point name) address is for your specific carrier (there are typically several ones per carrier - usually one for contract and one for PAYG) and the user name and password.
Then check/update your connection settings. You can go and edit the existing setting - you will need to choose a name for it (there should be a default) and then you may have to 'select a modem' - typically I select 'Cellular Line (GPRS, 3G)', as it works best for me [on another device however, I select GPRS only, as there is poor 3G reception here in the office and it causes the connection to find a 3G signal and try to connect to it, to no avail though and thus it drops the connection - but hopefully you wont experience this!]
Next update your: 'APN' and the 'User Name' and 'password' (those 3 things will be supplied by your carrier) and save it. And HOPEFULLY that should do it - it can get a little more complicated than that, but I'm hoping that you dont have to get into setting up work networks/proxy servers etc - I can do that and have some data for it, but I'm not very good at exaplaining it I'm afraid it's something I've learnt on a trial and error basis, as I'm not a techy/network specialist AT ALL
HTH
double post*
thanks for your reply!
as far i know all my email info is fine, but I shall try again after work. only details I might have to get is t mobiles. might have to look on the net. but i'll try what you've suggested.
but the net is working fine! I'm using it now...will give it some trail and error.
thanks, and till later!
In which network are you? And which country?
Hello - I'm on t-mobile in the UK
I'm thinking of doing a total hard reset - now my googlemail isn't working ! and that was yesterday.
Just for good orders sake:
T-Mobile APN Configuration
For both contract and pay-as-you-go T-Mobile customers in UK the following APN settings are used:
Name: TMobile GPRS
GPRS APN address: general.t-mobile.uk
Username : user
Password: wap
- other settings can be left blank.
Apologies if you already know how to do this, but I just checked on the HD2 and you do the following;
GOTO the Settings tab (last one).
Hit MENU (bottom right)
Hit CONNECTIONS icon
Hit CONNECTIONS
Select (if you're accurate enough.... ) 'Manage Existing Connections' and follow the path - you may want to just re-input the above to make sure you know all is well then save it (finish)
Just a thought.
Thanks alot for that blackblade, i can use that as reference, will try again in abit - I've done a phone reset for now.
cheers fella. very helpful.
well guys, I've tried checking and changing those details - still no joy. Not sure what to do with this now to be honest!
Not sure if you've resolved this, but I had the same problem with t-mobile.
You need to deselect "use proxy server to connect to the internet" in the t-mobile internet settings, for some reason this gets selected on set up. Once you've done this you should be away!

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