Connecting to Exchange Server - Mogul, XV6800 General

My company runs an exchange server for email, and I was wondering if anyknow knows how to connect to them, using the mogul. I went through the setup on the phone, with no success...Are their any additional steps required to connect to the server when you are not on the same network as the server?

Missing Certificate ?
I think you'll have to install the certificate from your Mailserver on the phone to get it working.
Do you get any active-sync error code when you're trying to sync ?
In general you get an error-code in ActiveSync which is telling you what's wrong...
IMHO the best idea would be: aks your IT-Stuff in your company

you need to add a server in active sync with your companys exchange server addy and your username/password

To be clear you need to enter your companies OWA server address. At most small companies this is your Exchange server and at most large companies it is your ISA server.
Example:
You access OWA using https://exchange.mycompany.com/exchange
You enter: exchange.mycompany.com in the activesync settings and you use your username, password and domain to authenticate
You also need to make sure Outlook Mobile Access is enabled on the Exchange Server and on your Exchange Mailbox. You will need to contact your IT Admin to verify these settings.

I'm in the same boat as the OP. I had been trying to hit the mail server directly or via VPN, with no luck, probably due to no certificate. Never thought about OWA. I set this up as indicated in the prior post, and checked 'Tasks' only (just to run a quick test), and it sync'ed fine. I then checked email and calendar, and now it takes me to a company sign-in web page (same page I encounter when using web access to OWA). Weird thing is the page is in the ActiveSync window and does not appear to be rendering correctly or completely (e.g. no 'submit' button). Nonetheless, I sign in and click where the submit button "should be" and the page goes away and it appears to start syncing, only to take me back to the sign-in page again after 15-20 seconds. Any suggestions on how to get past this point? I've tried logging in to OWA from IE, but ActiveSync still brings up this sign-in page. And yes, I've got my userID, pswd, and domain properly set up as well. Thanks.
BTW, my company IT won't help because they only support handheld access for specific company-issued devices.

try using mail.yourcompanymailserver.com/oma
its a lightweight version that handles easy in mobile browsers (only if your IT guys have enabled it)
as for the OP your exchange settings could vary depending on how your admin set it up, ssl (requiring a certificate) or not. to get the certificate from your company you can dl it from the server mail.yourcompanymailserver.com/cersrv
you log in using your mail credentials and you select download certificate chain and select a der 64.
save it to your phone and just install.
chances are though if your company is using a lot of treo's they dont require ssl because you can't install self issued certificates on them (good work palm). so if you want to ask your IT guys their setup and post it here i can try to walk through it with you.

this is my situation and how i got it to work.
Although i tried to internal address of 1x01po2s.domain.name, that didn't work.
I thought about it for a while, and reasoned if i can access my companies exchange server outside the network through a http://mail.domain.name address, then maybe that'll work hahaha
BAM! it did and now it works perfectly fine. Conincidentally, since i started trying to get this going last week, i emailed a few guys i know and the last one who got my email (it was forwarded to try to solve the problem) said that because of security policies, i am not allowed to do this. Ooops!
Here is a quick run down of my settings:
server address: mail.domain.name
ssl is selected (checked)
username: exchange/nt workstation login name
password: user password
domain: network domain (we have different domains)
save password is selected
under advanced you can select whatever options you like
next select e-mail, and any other options you want
and you're done!
I also enabled the push email icon and get my email regularly on my phone throughout the day.
Well, i hope that this helps some of you out.

server address: mail.domain.name
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just so folks know there is no standard for this, its whatever subdomain your company decided to put OWA on, for my company its webmail.companywebsite.com
best thing to do would be to ask someone in your company how to access email from outside the office using internet explorer, thats the address your lookign for

Sprint mogul (Titan) WM6.1 Rom update killed exchange server activesync
(Sorry in advance for the long Email) I purchased a Mogul from RS about three weeks ago. For the first week, it worked great! I logged into my company exchange server down loaded and synced email, cal,contacts,tasks ... was very excited. I also got very excited when I started t read threads in this blog .... it seems like there are some pretty smart members maybe someone can help!!
Noticed that there was a new Rom (Sprint TV and improved connection) installed the ROM.
Have spent endless hours with HTC technical support, sprint technical support (not an appropriate name). At times managed to get the email to load but never again Cal, Tasks, contacts. Always able to get sent emails to load (by checking option) . I'm left with a couple of alternatives (any others would be greatly appreciated (actually I really like this phone but I need my email,schedule,etc to work) The error is 0x8503001C there is no exact description about this from MSmobile it seesm to be an awh**** code. Searching on the web provides 1000s of hits unfortunately not just my issue.
o Go to an early Rom WM6.0. So far it seems like to do this I need to unlock the phone then flash the earlier rom?? Since no SIM card I need to hack the registry?? There are several products out there which is best (I do not mind paying for somethng that works well). I down loaded several "Oficial ROm versions ... unfortunately did not write down the number of the one the phone came with.
o Find some way of getting this thing to work well to keep the extra features
o My grace period ends in a week ... cancel with Sprint go to Att but there is not a 3G phone I like ... only Iphone ... it has issues for exchange server??
o I got my wife a Touch at the same time (it runs WM6.1) same issue. Downloaded once my corp email no cal, etc.
o I was told that this Rom was cooked up by MS & Sprint what a disaster
Please, please help ... Thanks in advance
Scurfer

Exchange email and Skype not working after Upgrading Sprint Touch to Wm6.1
The Exchange activesync died at connection and never can sync my company emails after I upgraded Touch to 6.1 Sprint/HTC ROM. Skype also does not work, no sound after first ring, even with 2.2.0.45. I like the GPS and Rev.A speed, and do not want to risk downgrading the ROM. Anybody encounter ssimilar situation?

Related

Push Email with Exchange Server?

Hi all, im kind of new to this but i just read about push email with exchange server and i was wondering how i could use it with my mda vario. I've already installed an updated rom with push email but i dont know how to use it. can any one fill me in on this? thanks for any help.
You need a Exchange 2003 server with at least SP2 installed. Also a UMTS/GPRS connection because is not working over WIFI.
Bitfrotter 8)
Go to www.mail2web.com, sign up there. Than put the settings from the website in the Exchange Server settings in Active Sync on your PPC. Set your current email address to automatically forward your email to your mail2web email address. Enable GPRS and enable push email from the Comm Manager and bingo, push email is yours.
Ok, ive already signed up with mail2web but i want to automatically retrieve hotmail emails. i don't see an option on hotmail to forward all my emails to mail2web. am i missing something here? sorry, im inexperienced and all and these are probably lame questions and all. but please help me out. after reading that article i got hyped up in doing this. thanks for any replies.
Bitfrotter said:
You need a Exchange 2003 server with at least SP2 installed. Also a UMTS/GPRS connection because is not working over WIFI.
Bitfrotter 8)
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I've gotten DirectPush to work over WiFi... Maybe that was an earlier ROM version though... I don't recall the circumstances under which I got it to work.
MS says that Direct Push does not work over WiFi. WiFi does not allow disconnected connections (in other words, a connection that allows for the data stream to be suspended). If WiFi did it, it would require a continuous connection that would drain the batteries at a very rapid pace.
Setting up Exchange for Direct Push is pretty easy. I set up ours in about 5 minutes.
One of the coolest things you can do with a correctly configured Exchange 2003 system is with the Mobile Admin pack (free download from MS). It allows you to tell the PDA that it needs to "self-destruct" in case the phone is stolen. A remote wipe will do a hard-reset on the phone, deleting all data not stored on an external SD.
I usually get my email on the MDA faster than Outlook on my desktop.
If any Exchange admins are out there, I can post how to set it up if anyone needs help.
exchange/activesync
Yes please!
Hotmail has deleted the possibility of forwarding mail automatically a few years ago in the free version, only Hotmail Plus subscribers can use this option. With gmail however it is still free. So a basic hotmail account will not be able to use Push over Exchange. You can however sign in to MSN Messenger on your device and will then be notified as soon as an email arrives on the hotmail server. This will cost you extra data charges though, since contacts coming online will also result in data transfer to your device.
Romp said:
MS says that Direct Push does not work over WiFi. WiFi does not allow disconnected connections (in other words, a connection that allows for the data stream to be suspended). If WiFi did it, it would require a continuous connection that would drain the batteries at a very rapid pace.
Setting up Exchange for Direct Push is pretty easy. I set up ours in about 5 minutes.
One of the coolest things you can do with a correctly configured Exchange 2003 system is with the Mobile Admin pack (free download from MS). It allows you to tell the PDA that it needs to "self-destruct" in case the phone is stolen. A remote wipe will do a hard-reset on the phone, deleting all data not stored on an external SD.
I usually get my email on the MDA faster than Outlook on my desktop.
If any Exchange admins are out there, I can post how to set it up if anyone needs help.
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that would be awesome if you know of a tutorial anywhere on this..
so by creating an exchange server as romp said, you can sync any email including hotmail? well that's really a bummer that microsoft disabled forwarding on hotmail. Its mainly my primary email which all my friends/family know. so it would be a miracle if anyone knew how to sync hotmail without subscribing to their hotmail plus.
Well, getting outside emails are a bit more complex. This is usually for a business, but there are plenty of POP-to-Exchange plug ins that would allow getting Hotmail emails. Of course, you would need the Hotmail Plus for the POP.
http://www.slipstick.com/exs/popconnect.htm
My answer was more concerning the Exchange Direct push question, not the hotmail one.
Where I work (yes, I did set up the Exchange system) we have GFI spam filtering and virus filtering (www.gfi.com) and they have a POP2Exchange bridge included. It just checks the account, downloads any POP emails, and drops it in the right mailbox.
Exchange is a complete system, not just mail. It has webmail, Windows Mobile direct push, calendar, contacts, and more. Unless you are in a company with Exchange or Small Business Server, its not a cheap thing to do for a home network.
If you DO have Exchange at your office, run to the IT guy and hurt him until he sets your phone up on it. Its all the functionality of Blackberry and more, built into Exchange.
I'll write that tutorial, g0nk.
ok so if we go the mail2web route... i dont need to install exchange 2003 on a pc myself? does it only work on windows server 2003?
im interested in doing this at my job but i want to make sure it is not too difficult
edit.. well we have our own domain email addresses so the [email protected] is not an option..
any suggestions?
Romp said:
Exchange is a complete system, not just mail. It has webmail, Windows Mobile direct push, calendar, contacts, and more.
If you DO have Exchange at your office, run to the IT guy and hurt him until he sets your phone up on it. Its all the functionality of Blackberry and more, built into Exchange.
I'll write that tutorial, g0nk.
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1) Agreed
2) I am the IT guy and it don't work on our server - the rootcertificate won't install to the PPC - an MS acknowledged problem............
3) Please forward ASAP !! Thanks !! :lol:
Is it a self published cert? Because you CAN get any externally issued cert to work just fine. We use a $15 GoDaddy cert with no problems.
The big screw up most people have with the cert (myself included) is that the cert is not correctly installed, even though it says it is.
Cheaper certs are called "Chained" certs. All certs need a path back to one of the big cert companies. So, companies like GoDaddy get approved to be second level cert issuers. IE on the PC will look at the cert and track it back to the main cert issuer. For example, the cert on GoDaddy goes from GoDaddy, to Starfield, to VeriCert. The VeriCert certificate is installed on all PCs.
Anyway, the problem is that the PC can follow an undefined cert path, the PPC can't. If you install the cert on the server, IE on the PC can figure out the whole path, PPC can't. So, the big thing is to make sure the MIDDLE CERTS are installed on the server. Even though everything seems fine, chances are that the middle ones are not (in this case STARFIELD)
The easiest way to find out if the cert is valid or not is try to get to your webmail on PIE. If you get a message about the cert, your server is not set up completely.
For my server, I had no luck until I found the Intermediary Cert and installed it. https://certificates.starfieldtech.com/Repository.go
Once that was done, my GoDaddy cert worked on the PPC and syncs went perfectly. Once the server has all the certs in the cert path installed, the PPC can validate each level. Until then, its clueless. Most people think you need to install the cert on the PPC. Its the server that needs it.
Does the self published cert only cause problems with direct push? I've got the "old" polling method working. I created a root CA on my server to sign the cert created for the web server and then turned that root CA into a CAB which was installed on the PPC. I should say that my phone doesn't have an AKU 2.xx rom on yet so I've not tested push mail.
This is all outlined in the following doc :
http://www.microsoft.com/technet/itsolutions/mobile/deploy/msfpdepguide.mspx
Also look at http://support.microsoft.com/kb/817379 if you are running a non sbs2003 exchange server in a configuration that doesn't have a front end/back end exchange server configuration. As there are some minor tweeks needed to the registry and to the default web server setup.
If you can do a remote Activesync, then DirectPush will work just fine.
A newbie Direct Push question:
I upgraded my 8125 ROM to the official Cingular June 19 version, and direct push SEEMS to be working great my my Hosted Exchange provider. When new email comes in to my Exchange server and/or a task / calendar / contact is changed on the desktop Outlook client, those get pushed quickly to the 8125.
Problem is, it doesn't seem to work in reverse. For example, IF I get an email pushed to me on my PDA, I read it and delete it on my PDA.....that deletion action is NOT getting syncronized back to my Exchange server. Is that by design, or is indeed something wrong?
Thanks in advance!
not sure if it helps, but you can change when pocket outlook deletes mail, there are 3 options:
on connect/disconnect
immediately
manually
I dunno if changing that will help you at all, but its in the pocket outlook options.
I'll shut up now, in case I misunderstood
jmel said:
not sure if it helps, but you can change when pocket outlook deletes mail, there are 3 options:
on connect/disconnect
immediately
manually
I dunno if changing that will help you at all, but its in the pocket outlook options.
I'll shut up now, in case I misunderstood
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I appreciate your reply, but my question is beyond that......it centers around Driect Push.....my thinking is, regardless of that setting you referred to, once the email is deleted on the PDA, the PDA should "reverse-push" that deletion to the Exchange server, and mine does not seem to be doing that.
I hope that is a little clearer?
No, his answer was right. The reverse of the Push is not the same. You have to set the options as Jmel suggested. Its basically to save data.
This allows you to go through your mail, delete all your spam and crap, then update the server. Doing so immediately would be a waste. Recieving/sending emails is considered vital, deleting them...not so much.

Accessing Company Email

Quick question .. not sure if anyone can help or not.
My Company uses Xchange email and was wondering if there was a way to get this email pushed on to the phone first. I guess the main problem is that I am not sure if the company has pop enabled. Not really even sure what the incoming mail server and outgoing mail server are or where to find this information. Asking them really isnt an option... any thoughts?
This is the first thing that i tested with my Dopod. When it asked for servers, i just put in the web address to our Outlook Web Access site.
Hard reset after about 30 mins because my server enforced a 30min lock policy and i wasnt sure if i was allowed to hook my dopod upto the exchange server (we have strict policies about attaching non approved hardware to servers and or network)
Exchange servers don't use POP or SMTP, they use Exchange. So there are no 'incoming' or 'outgoing' mail server names.
Get your Exchange server address from your internal tech support group or your system administrator and go through the email account setup on your phone. You'll find one of the options early on is "Exchange Server".
You say that asking them for this info isn't an option, but it's the only way you're going to get this information. If you know where to look on your desktop, you can check your Outlook installation for the Exchange server name there. Otherwise, you're stuck having to ask someone.
If you just simply can't ask anyone, and can't find out on your own, it's a safe bet that your company doesn't want you to do this, and someone might get upset if you try.
i guess the real question here is. If I were to install the BBconnect 4.0 software on my phone; would this then allow me to access my company email on my Tytn?. The problem is that I am trying to get my company email on my Tytn without having to go to my corporate IT department and ask for official permission as they are idiots and say I do not have a need for this. Currently certain people have blackberry's in the company which they receive there email. From my point of view I could careless what they think I have a need for or dont. So in the end I am just trying to circumvent the IT department to achieve what I need. Any thoughts on how this could be done?
- Should also be noted that I have gone into my outlook settings on my Work PC; retrieved what is listed in there as the Microsoft Exchange server address and inputed this along with my netwrok id and password into my Tytn but when you do the Sync it does not work. I have also pinged the server address and inputed the IP# and tried that way unsucessfully as well ... any thoughts?
It's a pretty involved process. You will need to know the server addresss, user name and password and additionally an SSL certificate in order to get true push email. That's unless they use a big company like Verisign to provide SSL certificates. So you might have to talk to them...
First things first though.... Find out what the name of the exchange server is. You will also need a domain name. I'm sure you know what your username and password are.
NRGZ28 said:
It's a pretty involved process. You will need to know the server addresss, user name and password and additionally an SSL certificate in order to get true push email. That's unless they use a big company like Verisign to provide SSL certificates. So you might have to talk to them...
First things first though.... Find out what the name of the exchange server is. You will also need a domain name. I'm sure you know what your username and password are.
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I have retrieved the domain name from going into the control panel and system icon and checked under computer name. So I know what the domain name is; I have also retrieved what is listed in the Microsoft Exchange Server address. However for some reason it still does not work; I am wondering if what is listed in the MES address field is only accessible if you are on the company internet and not an outside connection? - Thoughts?
If you retrieved that address from a computer on their internal network, than it's an "inside" address and it wont work on your phone. You need to figure out what the outside address is and it's pretty easy to do. It's usually "mail.blahblahcompanyname.com" or something like that.
Any thoughts on when the usual mail.blahblahcompanyname.com doesn't work? Any thoughts where one might find this information?
Yes. See above for my thoughts.
Pk2007 said:
Any thoughts on when the usual mail.blahblahcompanyname.com doesn't work? Any thoughts where one might find this information?
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As mentioned by one of the posters above, the Outlook Web Access address is the best one to use to ensure that it is a valid routable host. You also mention that some of the other network users have blackberry devices. If your corporate IT guys are using Blackberry Enterprise Server, it may mean that Exchange Activesync is not enabled at the server end (or indeed that they are not using a late enough version of Exchange server) in which case, you will not be able to use it no matter what settings you have.
embeeowes said:
As mentioned by one of the posters above, the Outlook Web Access address is the best one to use to ensure that it is a valid routable host. You also mention that some of the other network users have blackberry devices. If your corporate IT guys are using Blackberry Enterprise Server, it may mean that Exchange Activesync is not enabled at the server end (or indeed that they are not using a late enough version of Exchange server) in which case, you will not be able to use it no matter what settings you have.
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By Outlook Web Address; do you mean the website that you can visit to get your company email when you are away from the office?
Yes, try that address. Ours is https://blahblah.wahwah.com/exchange
If yours is also HTTPS you'll need the certificate. If it's a MAJOR provider like someone else posted, no worries, your device will handle it on its own. If it's a self-signed certificate, SOL.
pkley said:
Yes, try that address. Ours is https://blahblah.wahwah.com/exchange
If yours is also HTTPS you'll need the certificate. If it's a MAJOR provider like someone else posted, no worries, your device will handle it on its own. If it's a self-signed certificate, SOL.
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Yeah I tried the web address that I login into my web mail when I am not in the office. However that does not seem to work either.
Thank you to all those who replied with useful information. Combined with the answers I received a little tinkering around; I was able to successfully accomplish what i was trying to do; which was receive company email without the involvement of the IT department.
computer misuse act
without sounding picky, you shouldnt be doing this unless you have explicit permission.
IT departments have specific policys in place to safeguard the data transmitted to mobile devices, and in this case, I doubt you know what these policies are and potentially opening up your corporate network for attack
all you have to do is call your IT department. Tell them you want to enable Outlook Mobile Access (OMA) on the server.
Once this is done, ask them for the Outlook Web Access (OWA) URL. Also, check to see if your server requires SSL or a domain (if you are unsure).
Once you're off the phone with IT, launch activesync on your ppc. press menu and choose "add server source"
enter your OWA address (without http:// or https://) and be sure to include " /exchange " without quotations at the end. press next. enter your outlook username. this is usually the same as your email before the @ symbol, however it can be different.
enter your password and then domain. ensure 'save password' is check. choose next
choose what you want to sync wirelessly , such as contacts, calendar, and task.
note: whatever you sync wirelessly will be deleted if you ever decide to stop using exchange activesycn
choose finish. the initial sync will begin. also, your company's security or it policy may force you to have a password on your phone. if so, you will be prompted during the initial sync to set up a password.
if you need any more help, let me know..

Microsoft Exchange Server

I am trying to configure Microsoft exchange server to get my work emails on my universal.however even though i have my setting all ok,and pda is connecting to internet,no emails are being downloading.
I am getting message that folders have been synchronized but email are neither being sent and received.
tried to speak to my works IT guys who are insisting all settings are OK.
funnily enough i configured my pals pda ,who happens to have a universal like me but using a different phone company ,and all worked beautifully.
when i contacted my phone company they said that all is ok from their side,but I still am not succeeding.
any idea guys?
I think they should enable a certain service. With me all worked fine untill a partly HD crash, now I can still get e-mail into Outlook, but not to my PDA any more. I believe it has to to with Public Directories. At least that's the part what's wrecked in my server.
Good luck!
Bas
OP, I'm assuming you are referring to DirectPush, I would double check with IT that you have your account enabled for User Initated Sync, and that you have all options configured identically to what IT gave you. Specifically, it could be that your company is using SSL and you have yet to export the certificates that are needed to your phone, rendering it unable to sync.
Urthwhyte is right about the ssl, installing it is a simple as accessing the certificate file though your file manager. You might also be experiencing the same problem I am, where your service provider doesn't accept your businesses certificates (doesn't apply to wifi connects).
If you really want it to work and you don't care if ppl pull the data off the air, you could disable ssl if it's not required.

Outlook sync via Outlook Web Access without using web browser?

Hi
I used to be able sync to my work Outlook email via ActiveSync / Outlook Mobile Access (OMA). However, yesterday my work IT department disabled OMA on my Exchange server as they do not support anything other than the blackberry. Despite my protestation they are refusing to re-enable OMA. This leaves me with a big issue!
Does anyone on here know of a third party application that can sync outlook emails and calander using Outlook Web Access (OWA)?
I have found an application called Chronobis which is able to sync from OWA but only one way i.e. deleted items on Chronobis will not delete from my Outlook inbox and calendar appointments added won't sync to my outlook calander (or so I believe). Whilst this is a good start it really doesn't get me to where I need to be.
I am desperate to sync my work outlook emails to my new HTC HD2 (its the main reason I got it)!
Anyone got any other ideas / know of any other applications?
Would really appreciate any suggestions.
Thanks in advance.
Yes, you can use a service called Seven.
Thanks for your response.
I've had a look and it seems this could do the job! Seems that the only way to get it was to join the beta programme which I've done but when I put my the vendor in it doesnt give me the HD2 as an option.
Any ideas what handset I should choose that will work with the HD2?!
I've also read compatibility issues with Manilla 2.5 in their forums. Has anyone managed to get this working successfully on an HD2? Also, are you able to move emails to your different folders using this app and have them sync with the exchange?
Is this the best / only app out there for my requirement?
Sorry for all the qus!
Thanks again.
ActiveSync uses OWA. Put in webmail server, username, password and works.
OWA still works, like afterburn said, i got my calendar, email and tsks to synch. lol now all my contacts are on my university email accounts, pretty cool tho.
no need for thirdparty, active sync does it.
dont know what OMA is. but what you want is exactly what OWA gives you.
dont set your owa using HCT SENSE/MANILA SETTINGS. do it through normal out look ad account way. HTC tick boxes for tasks, calendar and other stuff are greyed out and only email is available.
but on the standard outlook mobile all the settings are there.
need a run through of how to set it up?
Thanks for your responses guys.
OMA is office mobile outlook. It is a setting within the exchange server which either allows or disallows a mobile device to access emails through the mail app. Having OWA does not mean that you will be able to access your emails from a mobile device (except through the mobile browser).
Activesync uses OMA rather than OWA so at the moment I'm stuck!
As a result I need an app that syncs via OWA.
Seven seems to be able to do it but I could do with any answers to my qus above.
Happy to be proved wrong on this but one day it was all working fine and the next my exchage server settings had been changed and it stopped working.
Any exchange server admins on here who can confirm my thinking is correct?
Gooner4_1998 said:
I've also read compatibility issues with Manilla 2.5 in their forums. Has anyone managed to get this working successfully on an HD2?
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I'm using Seven on HD2. There were compatibility problems with custom ROMs on other devices based on leaked Leo Manila.
Why don't you use Blackberry Connect on your Wm device? That way, you can sync the same way as Blackberry devices. Of course that requires you to have BB access rights, but since they are so BB happy, you may be able to get that.
You can get it here: http://www.htc.com/us/mobile/connect/8925/install/default.html
Of course it is not specific for the HD2, and I have no idea if it'll work, but it is worth a try.
BB connect sounds like a good idea, wasn't aware it was a possibility, thanks.
I actually have a BB from work so I know that I am set up for it. However, I work for a company that are very keen on security so there is no way they will give out the settings I would need (its set up by the IT department and then just given to you).
Is there any way to get the info / settings I need from my current blackberry? Ive had a look on it and can't see anything obvious.
Just checked through some documentation on BB connect and unfortunatley it requires that I install ActiveSync and BB Connect on a computer connected to my works network.
As I dont have admin rights on my work laptop I won't be able to do this (unless anyone knows how to install programs without being an administrator!).
Looks like Seven might be the bset solution!
Vangrieg, which handset did you choose to set up for the HD2?
Thanks
I admin an exchange server, the most common reason for OMA not working is if there isnt a valid ssl cert for the domain, but i can confirm that as you mentioned, it will deffo not work if mobile access is turned off on the user account (there are 2 seperate options for web and mobile access)
i dont see any decent reason why a server admin would disable it, he must be on a power trip or sommert!
Thanks lancemate.
Could the valid ssl cert be the reason even if others in my company are still able to access as before? Its only affecting me. I've set up one of my collegues mail accounts on my phone to see if it still worked and it did without any issues.
When I called IT they said they hadn't changed any of my settings so I had assumed that OMA was the issue. I asked them to check and to re-enable and they told me they were unwilling to even look at my settings!!! Our IT department has been moved to India which makes it even harder to get any help!
Could an ssl cert suddenly just expire?!
Is there anyway of me to get a valid ssl cert for the domain witout going through IT to see if this is the issue?!
Been doing some more research and want to see if getting an ssl certificate onto my phone will make it work. Absoloutely no idea if it will work but its the last thing I can think off!
Is it possible to download the SSL certificate from my OWA site?
If I double click on the padlock in the bottom left corner I can get the certificate details up on the "details" tab (although there are loads of files and I don't know what I'm looking at!). When I click "copy to file" the export wizard come up but I have no idea where to go from there!
Anyone able to offer any assistance please?
Also, I'm sure this is a stupid question but would I need to put this certificate on my phone or could I use a different one?!
Thanks
It cant be an SSL Cerificate issue if your Colleague's account works on your device.
It MUST be that OMA is disabled on your account or something else is horribly wrong. As mentioned above i cant see any reason why an Exchange administrator would disable OMA.
Can you connect to your account using activesync on a different device to check whether its the phone or settings on server side?
To help you with using Blackberry Connect as a possible solution here are some resources on how to run programs that require admin level on machines you havent been given admin rights to. Some methods cover your tracks completely and others simply let you create/amend and delete windows accounts and associated rights in whatever way you need.
i would suggest using the first link to create a bootable usb stick that loads a modified linux command prompt. You can then use this to give yourself local admin rights.
http://pogostick.net/~pnh/ntpasswd/
http://www.jms1.net/nt-unlock.shtml
http://internetbusinessdaily.net/how-to-hack-a-window-xp-admins-password/
I've tried to set up on 2 other phones, bith with no joy so I'm guessing its the server side rather than the phone.
Is there no way that its anything to do with the ssl certificate? Are they set up company rather than by user? Will my suggestion of putting a certificate on my phone definately not work (if I could even find out how to export it from OWA)?!
I also cant see why the OMA would have been diabled so thinking it must be something else!
Thanks
I share Gooner's concerns and look forward to finding a solution. 1) My company has not yet enabled mobile devices to sync via Outlook Web Access. 2) Blackberry Connect does not yet work on HD2. There is a thread for BBC on this very same forum.
I am confident that a solution will soon emerge for 1) and/or 2).
Audio Oblivion said:
It cant be an SSL Cerificate issue if your Colleague's account works on your device.
Click to expand...
Click to collapse
Well, sometimes you need to install the certificate manually on your device to make it work. That's the case where I work - we use a self-signed certificate.
I use zarafa as a direct replacement for exchange, it syncs my emails,calendars, contacts etc.
It allows push email as well.
Hi JMes
After looking around I have found it appears that there are 2 services that will allow you to sync a mobile device using OWA, even if it is not set up for OMA.
Seven - Currently in beta but others have had success with this service on an HD2. I believe that it will sync Calendar, Tasks and Email.
Emoze - Also allows you to check outlook via OWA and offers a free service or a paid for service. Paid for service allows you to remove the "sent from emoze" tag allows attachemnts to be sent up to 2mb (rather than 100kb). Think it costs 10 euros a year.

EVO won't communicate with my exchange mail server

I have tried the built in app and touchdown, but both can't resolve our company exchange mail server. I even tried browsing to mail.mycompany.com and it gives me a 404 error...where as any other device pull it up just fine.
Thoughts?
did you try owa.mycompany.com?
Jye75 said:
did you try owa.mycompany.com?
Click to expand...
Click to collapse
My company doesn't use that DNS name...only mail.mycompany.com Which my iPhone pulls up fine in a web browser..and syncs up to in the mail settings.
it seems the EVO doesn't have a DNS resoloution for the address..
Okay this is funny.
Can anyone tell me if in your web browser you can get to www.continental.com or coair.com?
Yes to the first no to the second.
Same as ^.
Yes to the one you mentioned in PM. With /OWA and /Exchweb trailing the OWA web address.
This was tested on the EVO 4G phone.
I am able to get it resolved through the Mail app as well. Of course I can't get in
I can get in and I'm reading your email right now.
Is there anything you need to know in particular? Your 4:30 appointment has been canceled.
kidding of course
Soupskin said:
I can get in and I'm reading your email right now.
Is there anything you need to know in particular? Your 4:30 appointment has been canceled.
kidding of course
Click to expand...
Click to collapse
Lmao, if I have an appointment at 4:30 I'll cancel it myself!
Seems to be an issue with my location...if I move far enough to change towers it all works...if I move back to my office...the entire internet, except anything from my company works.
I canceled the appointment for you at 4:30pm! haha.
Update your Profile and your PRL again. It helped me with some things such as web pages not completing initially when I first picked up the phone.
I have done the OTA update as well and Revoked Root.
Hope that helps. That's really strange the towers would effect DNS resolution or IP blocks
Did you download too much "pron" from that tower and it blacklisted you?
mrmomoman said:
Did you download too much "pron" from that tower and it blacklisted you?
Click to expand...
Click to collapse
hey man...it's a big screen..
Grims said:
Lmao, if I have an appointment at 4:30 I'll cancel it myself!
Seems to be an issue with my location...if I move far enough to change towers it all works...if I move back to my office...the entire internet, except anything from my company works.
Click to expand...
Click to collapse
Question , are you trying to access it from within your company wireless network , as in , is your WiFi on the phone turned on and connected to your works network , in many cases you cant access that kind of stuff from within the network.
just a thought.
n8dcj said:
Question , are you trying to access it from within your company wireless network , as in , is your WiFi on the phone turned on and connected to your works network , in many cases you cant access that kind of stuff from within the network.
just a thought.
Click to expand...
Click to collapse
No, wish I could though...they have our wireless network setup with AD authetication. Either way, it wouldn't explain why www.continental.com wouldn't come up.
Grims said:
hey man...it's a big screen..
Click to expand...
Click to collapse
I work with Dual 30" screens Double action!!!
Are you sure you have all the proper settings for Exchange on the EVO? I do not recommend accepting the 'automatic detect' settings for Exchange synchronization - on the initial screen, select manual setup and make sure you get everything right.
You will need your username/pw of course, but also the OWA site address and domain name. You might want to double-check with your IT department for the right settings.
Finally, if certain websites aren't popping up, I would update your PRL - this should clear up any data service issues.
All that had been done. Was not a settings issue.
Sent from my PC36100 using Tapatalk
I've not had any luck getting the mail client to get pushed email from OWA on my EVO either. I had this setup on my Blackberry before, but it isn't working out for me with the default mail client. I am using the following settings for Exchange Active/sync. If anything stands out to any of you, please feel free to let me know, this is my first droid device.
Exchange ActiveSync
Email address: (my email address for work)
Server address: (owa.company name.com/owa) since our company upgraded to Exchange 2007, we have had to put the "/owa" at the end of the URL to authenticate.
Domain: Active Directory domain for work
Username: GUID used to authenticate within active directory
Password: password used to authenticate within active directory
I have tried with SSL and without, to make sure that wasn't the culprit, but no change in results.
Not trying to hijack, just didn't want to start another thread for the same issue. If I'm out of my lane with this post please let me know.
GrayTshirt said:
I've not had any luck getting the mail client to get pushed email from OWA on my EVO either...
Click to expand...
Click to collapse
Sorry all, but I kept poking around with it and after submitting this response I was able to get it to work. The only change I made was as follows:
Exchange ActiveSync
Email address: (my email address for work)
Server address: (owa.company name.com) Even though authenticating via web browser requires "/owa" at the end of the URL, i removed it and got the results I was looking for.
Domain: left this field blank
Username: Domain/GUID (used to authenticate within active directory)
Password: password (used to authenticate within active directory)
Enabled SSL
Not sure if this will assist anyone, but thought I'd post the results that worked for me.
GrayTshirt said:
I've not had any luck getting the mail client to get pushed email from OWA on my EVO either. I had this setup on my Blackberry before, but it isn't working out for me with the default mail client. I am using the following settings for Exchange Active/sync. If anything stands out to any of you, please feel free to let me know, this is my first droid device.
Exchange ActiveSync
Email address: (my email address for work)
Server address: (owa.company name.com/owa) since our company upgraded to Exchange 2007, we have had to put the "/owa" at the end of the URL to authenticate.
Domain: Active Directory domain for work
Username: GUID used to authenticate within active directory
Password: password used to authenticate within active directory
I have tried with SSL and without, to make sure that wasn't the culprit, but no change in results.
Not trying to hijack, just didn't want to start another thread for the same issue. If I'm out of my lane with this post please let me know.
Click to expand...
Click to collapse
My issue was not at all related to mail...it was a DNS issue with Sprint. It seems they have resolved the issue on their end.
EDIT: grats on getting it working
Simple resolution then:
1. Double-check all your Exchange settings, including SSL (which is a requirement, unless your IT department is a bunch of idiots).
2. If you can't browse to some websites, then you have an issue with your Sprint service, such as DNS as the OP has posted.

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