hello ppl...
a bit of an FYI here, but I just got off the phone with i-mate support and I pressed the issue of an official WM6 update for the Jasjam which won't void the warranty (that would also fix A2DP issues and such). The lady on the other end said that they are currently working on the new ROM and expect to have it out by the end of this month. I guess this has gotten my hopes up but I also know that i-mate is a lot of talk and no action as well. I guess we'll just have to wait and see what happens. But come the end of the month, I will definately be calling and nagging them. That said, it was a real pain trying to find their phone number. They don't make it easy.
Its nice to dream Imate phone support is pathetic..Go and have a read of there forums.
"Dear Sir,
Thank you for contacting club i-mate™ Technical Support.
With regards to your query, please do note that we will not release a Windows Mobile 2006 ROM upgrade for the JASJAM or for any previous similar devices (e.g JASJAR, K-JAM, JAMin).
It is definite that we will only issue WM6 for the recently released i-mate™ devices (e.g. JAQ3, PDAL) and for the forthcoming Ultimate Devices - https://www.clubimate.com/ultimate/.
In addition, just in case you'll find a WM6 upgrade from other websites, we strongly advised you not to use it as it will only bring faults to the device.
If you have any other concerns, please do not be reluctant to contact us and we will be delighted to support you.
Regards.
Technical Support - i-mate™"
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Dinty said:
hello ppl...
a bit of an FYI here, but I just got off the phone with i-mate support and I pressed the issue of an official WM6 update for the Jasjam which won't void the warranty (that would also fix A2DP issues and such). The lady on the other end said that they are currently working on the new ROM and expect to have it out by the end of this month. I guess this has gotten my hopes up but I also know that i-mate is a lot of talk and no action as well. I guess we'll just have to wait and see what happens. But come the end of the month, I will definately be calling and nagging them. That said, it was a real pain trying to find their phone number. They don't make it easy.
Click to expand...
Click to collapse
they will be releasing a official wm6 update (ENU) until Jan 2008
there exist some wm6 rom updates in chinese and arabic and there is one
non official for the jaq3 im talking about the rom for the ubiquio 501 the ugly brother of the jaq3 if you are willing to risk you can try the ubiquio rom in your device of course having the backup files of the original & official imate rom
Need to Vent!
<INFO>
Well, with all these mixed responses from i-mate, I just called them up again to enquire about this WM6 ROM which was supposed to come out end of September. The lady said this time, "we are testing the ROM now and expect to release it by November. Many people have asked the same question. I assure you everyone will know when it is out".
</INFO>
<RANT>
Have these people never heard of project managers or sticking to deadlines? Come on i-mate - HTC and Dopod released their official ROMs a long time ago. i-mate are absolutely hopeless! If i-mate management requires someone to come in, do some hiring and lots of firing, cut costs and increase productivity, let me know. If it wasn't for that 2 year warranty that they have, I would have used a cooked ROM a long time ago. Also, just on another aside, warranty repairs done in Australia take 1 month. Why??
</RANT>
<HAPPY THOUGHTS>
I still love the HTC products and my phone, and the next phone I get will definately be HTC branded (never again will I have anything to do with i-mate), and all the people on this forum are absolutely fantastic
</HAPPY THOUGHTS>
Hello Dinty,
I have a 2 yr warrenty with my jasjam, I flashed to WM6 (dopod official release)
Would not go back now. Hopefull if there is a fault, I will still be able to flash back. Unless I brick it during flashing, everyon knows here that WM6 will not fail your device.
warhammer, I got a different reply from Imate, much kinder about cooked rom upgrades, see below:-
Dear Customer,
Thank you for contacting Club i-mate™ Technical Support. As per your query, be informed that however there is several Rom builds available on the internet such http://forum.xda-developers.com/forumdisplay.php?f=355 but we didn’t release official WM6 Rom build for any i-mate device yet as we are currently investigating possibility of installing WM6 on our devices.
Note: Rom build available on any website other than www.clubimate.com is considered Third party Rom build and we don’t guarantee its usability or functionality.
Please do not hesitate to contact us, we’ll be happy to assist you
Best Regards,
Technical Support - i-mate™
need to reinstal wm 5 on imate jamin
hi can anyone tell me what to do.I have a used imate jamin italian version,i'm trying to register it on imate.com but the previous user already was registered with the imei and s/n,so wont let me subscibe.I need to change the language from italian to english only way is to reinstal wm 5 full version in english.please if anybody has something that can help me,my e- mail is [email protected]
thanks
qwsoftware said:
I have a 2 yr warrenty with my jasjam, I flashed to WM6 (dopod official release)
Would not go back now. Hopefull if there is a fault, I will still be able to flash back. Unless I brick it during flashing, everyon knows here that WM6 will not fail your device.
warhammer, I got a different reply from Imate, much kinder about cooked rom upgrades, see below:-
Click to expand...
Click to collapse
Hi Qwsoftware,
Have to say that I am amazed by the response they gave you. When I called back in September, they had said that by using a non-standard ROM the warranty would be instantly void. It sounds like i-mate have a clear case of "the left hand doesn't know what the right hand is doing". That said, I was never in the biggest rush to upgrade to WM6 back then, but now that I require more space (such as from a 6GB or 8GB microSDHC card) and would like the extra stability, I reeeealy want WM6.
l.e749 said:
hi can anyone tell me what to do.I have a used imate jamin italian version,i'm trying to register it on imate.com but the previous user already was registered with the imei and s/n,so wont let me subscibe.I need to change the language from italian to english only way is to reinstal wm 5 full version in english.please if anybody has something that can help me,my e- mail is [email protected]
thanks
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Click to collapse
hi l.e749,
Firstly, this is the forum for the HTC Hermes / i-mate Jasjam. The forum for the i-mate JAMin is the same as the HTC Prophet. Also, ROM's are one of the most discussed things on this forum.
Look at the WIKI under ROMs and Upgrading:
http://wiki.xda-developers.com/index.php?pagename=HTC_Prophet
and also, search the forums:
http://www.google.com/advanced_search?q=+site:http://forum.xda-developers.com&hl=en&lr=&as_qdr=all
I've got a jasjam and im just annoyed iMate haven't bothered yet, theres text all over their website that says they wont be bothering either. Considering we've been hearing mixed sources on Wm6 for Jasjam for ages, i wouldn't be suprised if it doesn't come out.
It's all this crap that makes me never want to buy an imate/o2 device again, i'll be purchasing from Dopod/HTC next time. O2, my atom was average with lots of issues that couldn't be fixed. Jasjam, in my opinion after sales support is just CRAP.
Related
Most of us know that Microsoft released AKU2 for WM5 to manufacturers just before christmas, but does anyone has any solid leads on a release date for any updated ROMs that include it? I heard rumours about imate having a JASJAR update sometime in January - their support staff confirmed "sometime in the next month" but thats a bit vague!
I have a HTC Universal and am therefore happy to know about an XDA EXEC ROM or any other Universal device ROM
Here's my reply from o2:
Hi,
Thank you for your email,
The rumours are correct and Microsoft’s AUK2 update for Windows Mobile 5.0 has been released to our devices team. They are currently working on a ROM upgrade for both our Windows Mobile 5.0 devices.
Unfortunately due to the complexity of developing a stable ROM we currently have no timescales on a public release. All I can advise you to do is keep checking our web site. As soon as the ROM is released it will be available for download at www.my-xda.com under “software updates” for the relevant device.
I hope this answers your query, if you have any more questions don’t hesitate to contact us.
Regards
O2 Customer Technical Support UK
It is really heartening to know that the O2 support staff is going through this forum. It is the best way for manufacturers / distributors and operators to know the ground realities and what problems the user is really experiencing. Once again my appreciation to O2 UK.
Just wish others like I-Mate would do the same.
Kind Regards
? think you might be getting a little confused there...
anyway, I might be applying for a job at O2 Arlington Call Centre, don't know yet, if I do, and I do get the job, XDA Dev will have an O2 staff browsing the forums, that is if there isn't one or more already
AKU 2 is here late febuary or erly march
Hi
I contacted the danish distribuater of Qtek 9000 yesterday and they have AKU 2 updated rom ready late febuary or erly march
wytey said:
? think you might be getting a little confused there...
anyway, I might be applying for a job at O2 Arlington Call Centre, don't know yet, if I do, and I do get the job, XDA Dev will have an O2 staff browsing the forums, that is if there isn't one or more already
Click to expand...
Click to collapse
I'm in an O2 cal centre, but sales only, not suport...
The QTEK ROM with AKU2 will be out beginning of March , Mid-March.
This is a confirmed date.
Working on the law of averages and assuming the o2 Data Support guys are as switched on as normal mid-march sounds good.
Bearing in mind that currently AKU2 is rife with memory leakage and hence the fervent patching that needs to be done at HTC and o2 and the other OEMs ends.
Where can you download qtek roms from????
I still haven't found a decent official website of qtek!!
So even if they build a new rom, where do you get them from? Where do you check if they have released a new rom?!
*Patiently waits for the update*!
San
Anyone working for O2 here know when O2 are going to release a new ROM for the Exec?
Regards
I've asked, and no-one knows (all they know is that it'll be later than any internal release date; which they didn't have).
link to o2 XDA Exec Software Update
You are required to enter your phone number and imei number.
http://www.my-xda.com/xdaexec_soft.html
Anyone know if this version (v1.13.188) is the latest release similar to that for the JasJar etc?
...to answer my own question. I guess not. JasJar seems to be ROM VERSION 1.30.76 WWE
You dont have to enter your mobile or IMEI number if you go here for future exec updates
http://www.my-xda.com/xdaexec_soft3.html
when hell freezes over?
bit cynical ..... but like most people I have been trying to get an answer and all i can get is... we are working on it... we will release an update.. but no dates as yet...
If you were o2.. and were getting a shed load of money from Blackberry contracts every month would you rush out and release an update that enables a competimg product that might cut into some of that phat profit
1.13.188 is an update over the launch version that came with the Exec when it was released, however it is significantly behind the imate, Orange and T-Mobile ones. As usual, o2 are last with an update.
To be honest, my iMate one works so well, I'm not even sure if I'm willing to flash it back to an o2 ROM. It'll have to be a pretty amazing release.
Cheers
Ant
What are the differences between the o2 and I-Mate one?
This update has been in testing for over a month now so hopefully should be release soon. It wont include A2DP though.
Also you dont need the IMEI number anyway, just simply change the 2 to a 3 in the address bar (http://www.my-xda.com/xdaexec_soft2.html - change to soft3 on the end).
oops!
stuartwatkins
do you know it definitely not have a2dp ? a contact I have at o2 tells me it will. he has been wrong before but was sure the new rom would contain a2dp.
@CRJL, i did not think A2DP has been included in any of the ROM updates. In fact, I am not sure if any of the HTC WM5 devices has A2DP at the moment (someone please correct this if I am wrong).
@jah. I know that's why I was excited about this o2 rom. it may well be he is full of poo. we will see. like I said he has been wrong before
I am absolutly sure! O2 have said that this will be included in future ROM updates, but not the new one - shame!
I was hoping that the fact that O2's update was taking so long was maybe a sign that it would include A2DP where others had not.
MS give links to the devices with A2DP already available:
http://www.microsoft.com/windowsmobile/business/5/default.mspx
I know the spv600s now ship with it
rgds
The mail I got from O2 stated that it would include A2DP so it will be interesting to see if they make good on the promise.
I reckon it will be in the next few weeks though.
I did offer to beta test (nudge nudge wink wink) but they knocked me back.
Cheers
since my post I have been intouch with my "friend" at o2. he is 95% sure that the reason for the delay in the rom release is due to a2dp being made ready for this ROM :0 :0
He also says it will be out in no more than 14days.
CRJL said:
since my post I have been intouch with my "friend" at o2. he is 95% sure that the reason for the delay in the rom release is due to a2dp being made ready for this ROM :0 :0
He also says it will be out in no more than 14days.
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Click to collapse
Can you ask your mate if Blackberry Connect is going to be available too?
im going to be right pissy if ad2p isnt included when there are other mickey mouse phones being shipped with wm5 and ad2p.
Any more news? Or is everyone still waiting...
Atom Life is in the market now! It is really attractive to me. However I heard ppl said that O2 wont do much about the ROM update and less ppl willing to custom make some ROMs for it too. That makes me thinking...is it worth to buy Atom Life? Should I wait for other brands release some devices with similar spec?
Sigh...maybe I should stick with my HP rw6828 and wait...
I have the same thoughts. I want the XDA Atom Life but I really want WM6, as far as I know the Atom Life isn't even realeased in Australia yet but it is very soon, around the 19/3/07 so it hasn't even been released and it has an old operating system, that would be like ordering a brand new computer and getting windows XP, it's that stupid and I really don't think O2 like to do any upgrades.
Does anyone think WM6 will be avaliable for this phone or even made for it by developers on this site??? I have an i-mate Jasjam and Jasjar and the differences between the amount of activity on those forum compared to the atom forum is massive, does anyone really buy the XDA Atoms, they say it was a big seller but the forums show differently.
seal,
Too late, i am already in the hole.
I have sold out my HP RW6828 and gotten the Atom Life last week. I am in HK and Atom Life was released in HK on Feb 28.
So far it is great! I am satisfied it more than my old RW6828.
Hello,
is the Phonepad for Atom (that you can find here: http://forum.xda-developers.com/showthread.php?t=262768) compatible with Atom Life? thanks!
I am not sure. I didn't install that program.
Would you mind trying to install it please?
I just got my atom life too, and i wasn't too worried about not being able to upgrade to WM6. New OS's take notoriously long before the majority of software become compatible. Just look at the time taken for most software to convert from 2003 to wm5. I am sure by that time most users would've changed a phone, or someone would've figured out how to install wm6 in atom life.
I just heard back from O2 and here's what they said.
"Dear Greg,
Thank you for contacting O2 Asia Technical Support.
With reference to the issue that you have raised below, as you have noted, currently released O2 devices run on Windows Mobile 5 operating system. Please be informed that O2 Asia is currently looking into the possibility of Windows Mobile 6.0 devices (no further news as of this moment).
We do value the feedback you have provided with us. We will attempt to relay it to the relevant department for review and future possible action. We thank you for your time and consideration.
Sincerely,
Judith Taan
O2 Technical Support (Email)
Asia Pacific Region
SACODE: jutaan#
For full listing of retail outlets and information on the latest products,
please visit http://www.seeo2.com"
Once again no commitment. I tend to agree now with the above post, so many things still don't work with WM6 so I will stick to WM5 and skin it to look like Wm6.
Basically they say "we won't ever give you WM6 on already excisting devices, but in a while, when WM6 is starting to get stable, we may develop something that runs it". Atom Mark 4, I guess. And I totally agree, WM6 at the moment is far from leading edge. It's not even bleeding edge. It's moronic edge. Like WM5 when it came it's really only an Alpha system from what I have read in different tests. Like the original Atom. It took more than half a year from it came until it was truly a release version, not Alpha or Beta.
i allso don't think O2 will do it.. this is what i got from them.
Dear Ali,
Thank you for contacting O2 Asia Technical Support.
With regards to your query below, O2 Asia latest products (Xda Atom, Xda Zinc and Xda Stealth) are running on Windows Mobile 5, O2 Asia has not release any plans with regard to upgrading the Operating System of these product.
Should you require any further assistant, kindly reply to this email. Thank you.
Warmest Regards,
Yee Chan
O2 Technical Support (Email)
Asia Pacific Region
SACODE: cyee#
For full listing of retail outlets and information on the latest products information, please visit http://www.seeo2.com
Interesting with technical support personell who writes worse english than most Norwegian 16 year olds... Don't they have Word to spell and grammar check their mesages?
Couple of things I have yet to installed into my Atom Life.
1. Phone pad.
2. Portrait/Landscape view icon. I believe some PDAs have this feature for easy conversion of screen display by just tapping on the icon.
Actually, I installed Phone pad but apparently, it didn't seemed compatible as I believe it's for Atom Exec. Is it due to version difference? As for the Portrait/Landscape icon, is there a link here for the upload? Thanks!
Hi Guys
Now that HTC have said they are releasing a WM6 upgrade for the Tytn and other operators (see here)
I think it is time we started a mass pester on T-Mobile UK to release the Vario 2 Rom and Rom Updates, I have had mine since October of last year and so far it seems all other operators are providing the original rom and the rom updates except T-Mobile.
Think a massive email spam from all Vario 2 users on here would help to put the pressure on, if not just annoy them enough to stop giving us the same old answer....
Here to complain
I tried that a few weeks back, and they gave me a flat out "no" and the main bulk of their message was that if I wanted WM 6 then I would have to purchase a newer device.
What a load of drivel from them, they are being ultimate t****rs, I have sent another spam mail to them asking what is going on!
I am doubtful I will get a decent reply. What is annoying is HTC are providing the ROM royalty free to the operators! Why are the end users not seeing the benefits in a rom release from them, even the original rom isn't being released as of yet. I know we have the hard work of Cluster, JJ and others creating WM6 but it would be nice of T-Mobile UK to support their users!
Sorry to rant just getting a little miffed off with them!
I know the feeling i've got both the mda's on t-mobile uk and i've seen a rom update (not wm6 mind up the aku 3.3 update) for the mda vario but not the vario 2, so to get wm6 like i'm running on the hermes i had to use a rom that i downloaded from xda. if i have to send it back to be repaired i'm buggerd as t-mobile dont have a rom download for it so i can download to wm5, looks like t-mobile uk are supporting the ameo now and the newer devices
I have send them a uber snotty email I wanna know why there is a lack of support for the device after only 9months!
A response and its not a no or a yes
Thank you for your further Email.
There has been discussions regarding a ROM update for the MDA Vario II to upgrade to Windows Mobile 6, however there has been no clarification as to whether T-Mobile will be providing this as yet.
Any ROM update that is available for any of T-Mobile`s SDA and MDA range of handsets will always be updated onto the following T-Mobile run download website, the link for this is as follows:
www.tm-phonedownloads.com
I would recommend trying this site periodically for any updates or possibly enquire at a later date for any developments.
I am sorry if this is not the answer you were hoping for.
If we can help further please do not hesitate to contact us.
Best regards,
David McAnally
T-Mobile
Jygar said:
David McAnally
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*Sniggers like a juvenile* How apt.
Firstly, a big thank you to all those members of this forum that post usefull infomation, whilst I don't post, I do find most of the posted info very useful.
A couple of questions:
1) Are T-Mobile going to offer a WM 6 Upgrade in the UK (I assume the O2 UK upgrade is official ?)
2) Have the issues with WM 6 and the Blackberry Rim software been resolved ?
Many thanks in advance
Retronana
Last I heard T-Mobile had said NO, they weren't going to give us an official upgrade.
Not that it's a problem, Network's own releases are always notoriously bad, look at the reviews of O2's offering for example, much better off with the software direct from HTC or a cooked ROM like one of Tom's B&B.
Sorry don't use Blackberry software here.
Thanks for the info with regards to the ROM's, I'm prepared to install HTC ROM although don't want to stuff my Blackberry Connect software at the same time.
Can anyone recommend an actual ROM that they have used on a T-Mobile UK device that retains the original features? Or at least list what is missing?
Cheers, J.