My Atom Life Says "3G" not "H" . . . Is That Normal? - iPAQ rw6828, XDA Atom General

My friend has the exact same subscription to the exact same moibile operator as me (MTC-Vodafone in Kuwait). We both have the same access point and proxy settings.
His Nokia E90 says "3.5G" right under the signal strength bars when he starts a data connection. But my O2 Atom Life just says "3G" in the white square box at the top of the screen and also in the smaller white box above the signal strength bars when I start a data connection.
Does anyone know why that is? I thought that 3.5G is the same as HSDPA. Is that true? And if so, isn't my O2 HSDPA-capable? And shouldn't it say "H" in the white box?
I'm running WM5 if that makes any difference . . .
Please help. I want my 3.5G!

WinCE displays the signal it can achieve. Maybe it's not getting an HSDPA signal where you're at.

omarabdallah said:
My friend has the exact same subscription to the exact same moibile operator as me (MTC-Vodafone in Kuwait). We both have the same access point and proxy settings.
His Nokia E90 says "3.5G" right under the signal strength bars when he starts a data connection. But my O2 Atom Life just says "3G" in the white square box at the top of the screen and also in the smaller white box above the signal strength bars when I start a data connection.
Does anyone know why that is? I thought that 3.5G is the same as HSDPA. Is that true? And if so, isn't my O2 HSDPA-capable? And shouldn't it say "H" in the white box?
I'm running WM5 if that makes any difference . . .
Please help. I want my 3.5G!
Click to expand...
Click to collapse
What I can say is that you can only see "H" when you have HSDPA signal and also when your using your O2 to surf the web or checking email or doing some data transfer via 3G.
Other than that, you will only see "3G"
That is what's happening for my Dopod 838 pro.
I'm getting my Atom Life later in the afternoon

omarabdallah said:
My friend has the exact same subscription to the exact same moibile operator as me (MTC-Vodafone in Kuwait). We both have the same access point and proxy settings.
His Nokia E90 says "3.5G" right under the signal strength bars when he starts a data connection. But my O2 Atom Life just says "3G" in the white square box at the top of the screen and also in the smaller white box above the signal strength bars when I start a data connection.
Does anyone know why that is? I thought that 3.5G is the same as HSDPA. Is that true? And if so, isn't my O2 HSDPA-capable? And shouldn't it say "H" in the white box?
I'm running WM5 if that makes any difference . . .
Please help. I want my 3.5G!
Click to expand...
Click to collapse
I have exactly same problem, my Hermes works perfectly well but the Atom Life never shows the H, I spoke to my operator and they showed me an Atome life (Chinese version) and that showed the H, no problem whatsoever but mine (English version) no way it will show, so the people at the operator said I should get it repaired as it should show an H when in HSDPA coverage.
O2 have now had it in for repair twice and last time even said that it does not support HSDPA, I just hope your service center in Kuwait is better than the one in Hong Kong coz they have absolutely no idea about mobile phones.
It should not matter whether WM5 or WM6 according to the operator.
3.5G is the same as HSDPA so there you are correct.

I'm not getting the H sign after I upgraded to WM6. When I was using WM5, the H sign appear when there is 3.5G service.

I contacted O2 support and they ask me to connect to internet when I am in the 3.5G area. I did and the indicator changed to H. So, I replied back to them stating that this is not what it supposed to be (in WM5, you do not need to connect) and they replied that it will be in the list of improvement... sigh...

normally without data passing thru it will fall back to 3G connection, when there is data going thru it will use 3.5G (HSDPA) if available. however i think the today screen or signal update is bugged it never show the current status when changed.
u can try downloading a big file and turn off the screen (hit the power button once) then turn it back on again. it will update the current connection speed.
btw I am using Atom Life WM6 CHT

Related

3G Signal

I have been using my new o2 Exec in many different cities in the UK but not once have I been able to use 3G.
1) How would I know I am connected to 3g as I only see the GPRS symbol.
2) Has anyone used this device in 3G?
If the device is connected to a 3G signal, the network name would appear as 3G O2 - UK instead of just O2 - UK.
Also the little "G" would change to a "U"
I have a 3G signal on O2 in London a lot. A very strong signal at Waterloo and I even have one at home in Camberley (Surrey). The Vodafone 3G signal in Camberley/Farnborough is very good.
I get 3G at home (Didcot) and have also elsewhere (eg Reading, Sheffield, various parts of London). Don't get it at my workbase, but that is in a rural Oxfordshire location.
Other 3G service at home are 3 and Orange. No sign of any 3G signals from Vodafone or T-Mobile.
The only time I have even tried, West End of London and I had a U signal with Orange... just no-one else with a Video capable phone to call... :lol:
Well it must mean they have given me a GPRS SIM because at the time I was asked do I want a 3g or GPRS connection - which I found strange.
I have not had 3g reception in Leeds, Oxfordshire.
3G SIM's usually (in my country) have a BIG "3G" on them. Check. Can't believe you;ve never seen a U if you do have a SIM.
3G SIM's usually (in my country) have a BIG "3G" on them. Check. Can't believe you;ve never seen a U in the UK if you do have a SIM. I'm in darkest Africa and have UMTS almost wherever I go... (OK, for busines that is - not much need for it when watching lions)
Sorry if this is stating the obvious, but have you checked the device settings to make sure that it is not locked to GPRS?
Settings, Phone, Band tab.
I leave this set to auto most of the time unless the phone has a borderline 3G signal and keeps switching from 3G to GPRS all the time.
If you find that this is greyed out, hold down the reg 'end call' button until it 'un-grays' its self ;-)
Nigel

lousy 3g and the o2 exec

Have just upgraded to an o2 exec and want to experiment with video calling .
there is no 3g signal, it always comes up 'no signal at present' even though the signal has 3 - 4 bars on it. I'm with o2 and unhappy with the service I phone tech support and they tried to tell me to move to another part of the house ....this may have been helpful if I lived in the eiffel tower but i LIVE IN THE uk.
Im beginning to think that the whole o2 3g network is substandard
Any ideas?
4arm
Look at the little square icon next to the signal strength indicator - is it a 'G' or 'U'?
A 'G' indicates normal GPRS signal while a 'U' indicates UMTS (3g) service is available.
It's normally G and very very occassionaly turns to a u?
OK, when it shows a 'U' you can make video calls. When it's a 'G' only normal calls can be made.
G being GPRS and U being UTMS which is 3G. I think you can video call via wifi but I've not tested this yet.
I doubt whether the o2 coverage is bad, otherwise why would hutchinson three use them as a carrier for their network, seeing as they are a 3G company? The signal strength bars IIRC dont bear any relation to the 3G strength.
Tim 45 said:
I doubt whether the o2 coverage is bad, otherwise why would hutchinson three use them as a carrier for their network, seeing as they are a 3G company? The signal strength bars IIRC dont bear any relation to the 3G strength.
Click to expand...
Click to collapse
LOL you have the wrong end of the stick m8, Hutch "3" 3G is a pure 3G network (the biggest in the UK) with around 80% coverage. The network is wholey owned by hutch, however if your unlucky to wander out of coverage (into that last 20 %) then it will switch to O2 2G Gprs (no video calls) just so you can at least make voice calls / emergency calls. O2's 3G network has much less coverage than "3"'s but it's ok because it can seamlessly transfer to it's own 2G network if necessary
I am of the understanding that O2's 3g network is not the best in terms of coverage (voda and 3 are afaik). Interesting what is said above about 3 and O2 both being hutchingson compaines and sharing infrasturecture - can anyone verfiy?
they are 2 very diffrent companies, 3 just have a deal with O2, they pay O2 to allow "3" customers to use O2's network when "3"s is unavailable
Ward said:
G being GPRS and U being UTMS which is 3G. I think you can video call via wifi but I've not tested this yet.
Click to expand...
Click to collapse
That would be funky, but don't see how it ould be possible.
I too only get a UMTS signal in Belfast (which is supposed to be a strong 3G area) when I'm upstairs...
They need to pull the finger out if they want video calling to be the norm.
O2 3G around London is okay, not as good as T-mobile of Vodafone from my experience. Using a O2 data card I can get the higher 384kbps download speed, and it really is quick.
Video calls on O2 are part of the normal call allowance, so if can get it to work it wont be as expensive as on "3".
No i thought 3 used the O2 masts and technology, i cant remember where i heard it though.. Of course i could be very much mistaken

My Jamin shows "E" instead of "G" after

after updating my jamin with the latest rom the network icon now shows "E" instead of "G" although I dont have EDGE technology and I use GPRS. I successfully made a GPRS connection and after disconnecting it shows "G" for a while then turns back to "E"!!!! anyone experience the same problem!?
this is not a problem. If your network is able to work with Edge, it will appear "E" and than when you connect it will appera "G" (because your device donĀ“t have EDGE). This icon it represents what your network is able to offer.
the problem is; I KNOW THAT MY PROVIDER DOESNT HAVE EDGE!!!
rasmy said:
the problem is; I KNOW THAT MY PROVIDER DOESNT HAVE EDGE!!!
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Click to collapse
who is your provider? as far as i know all providers in the use who is capable of using this phone on thier network is edge capable. outside of the small mom and pops. cingular/tmobile/cellularone are all edge capable.
sorry just read this thread over at hf.
I've had this . It momenterily shows the E and then reverts back to G. I am with Orange UK and I am in a Strong 3G network cell. I know that Orange are suposed to running edge out to areas with no 3G but not sure when.
I can only assume that it is picking up an edge signal from somewhere. To tell you the truth I wish I saw the E all the time . That would at least give me edge speeds .
This is defo a problem (Well doesn't hinder the phone). I was using my Jamin with copilot which was connected the whole time to Copilot Live via a GPRS connection. If I come out of the copilot screen and initiat a call the G symbol changes to an E . It then reverts back to a G when the call finishes.
Maybe your provider is doing some EDGE testing?

My Atom Life Says "3G" not "H" . . . Is That Normal?

My friend has the exact same subscription to the exact same moibile operator as me (MTC-Vodafone in Kuwait). We both have the same access point and proxy settings.
His Nokia E90 says "3.5G" right under the signal strength bars when he starts a data connection. But my O2 Atom Life just says "3G" in the white square box at the top of the screen and also in the smaller white box above the signal strength bars when I start a data connection.
Does anyone know why that is? I thought that 3.5G is the same as HSDPA. Is that true? And if so, isn't my O2 HSDPA-capable? And shouldn't it say "H" in the white box?
I'm running WM5 if that makes any difference . . .
Please help. I want my 3.5G!
3.5G
Probably you have to consult your Mobile Service provider regarding the speed they are offering at the point you connecting to their 3.5G network.
Some Mobile Service provider cater for certain amount of 3.5G connection and hence the rest of the connections/users may get slower connection. Maybe 3G or 2.5 (GPRS).
I own a Atom Life as well, it connected and shown with "H" in certain areas. Like what i say, Mobile Service provider may not offering full coverage and support for all users at blashing speed...
Good luck finding back your 3.5G...

Signal Strength bar - low?

Hi all,
had a quick search but didn't see anything...
Anyone notice if their signal strength bar in the top taskbar shows a 'lower' level?
I transferred my o2 Sim from my Orbit 2 into the touch HD and immediatley it showed just 'one' signal bar on the meter.
I plugged in my 'other' pay as you go Sim into my Orbit 2 and that, as expected went to full signal strength - oh, yes, thats an o2 sim as well !
So I sit here, both devices in front of me and the HD showing one bar and my orbit2 showing full strength - same operator !
Is this something to do with the fact I've left the HD in some kinda Auto mode? ie it'll look for a 3G signal when it can and 'fallback' when it cant? i walked outside and saw the '3G' logo appear for the first time.
As I don't ever use 3G services (as yet) can I switch that off ?
cheers!
Dennis! West London UK!
What radio version are you running? I think you will have to find a better working radio version, but I don't know if there are already options to change it.
DennisCooper said:
Hi all,
had a quick search but didn't see anything...
Anyone notice if their signal strength bar in the top taskbar shows a 'lower' level?
I transferred my o2 Sim from my Orbit 2 into the touch HD and immediatley it showed just 'one' signal bar on the meter.
I plugged in my 'other' pay as you go Sim into my Orbit 2 and that, as expected went to full signal strength - oh, yes, thats an o2 sim as well !
So I sit here, both devices in front of me and the HD showing one bar and my orbit2 showing full strength - same operator !
Is this something to do with the fact I've left the HD in some kinda Auto mode? ie it'll look for a 3G signal when it can and 'fallback' when it cant? i walked outside and saw the '3G' logo appear for the first time.
As I don't ever use 3G services (as yet) can I switch that off ?
cheers!
Dennis! West London UK!
Click to expand...
Click to collapse
I have the same problem. Sometimes 1-2 bar of strenght is not enough to make or recieve a call, so I switch to only GSM and now signal strenght is full.
Hi there
ROM 1.14.405.3 (22273) WWE
ROM date 10/24/08
Radio Version 1.09.25.14
Protocol Version 52.49a.25.26U
I've also just changed my Phone 'band' to GSM on network type and left Auto in select your GSM/UMTS band... now showing full signal strength.
So is it just a case of having a 'low' signal strength for 3G services in my area!?! that's kinda bit of a shame, seeing as I live within a mile of the O2 HQ offices!
Cheers!
Dennis! West London & Slough UK!
Signal problems
troxter said:
I have the same problem. Sometimes 1-2 bar of strenght is not enough to make or recieve a call, so I switch to only GSM and now signal strenght is full.
Click to expand...
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Ive got the same problem!! see http://forum.xda-developers.com/showthread.php?t=466019&highlight=signal
Ill try to switch to gsm mode later.
Didnt work for me..

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