I've had my Hermes now for 7 months, and I'm on my third battery. The OEM lasted about 6 months, the extended battery lasted 3 months.
There's no warning...just shuts off and will not turn back on...ever with those batteries. Replace the battery, and it works fine.
Anyone else have this happen? I also have a Wizard for that's a couple of years old and it's still on the original battery.
tvone said:
I've had my Hermes now for 7 months, and I'm on my third battery. The OEM lasted about 6 months, the extended battery lasted 3 months.
There's no warning...just shuts off and will not turn back on...ever with those batteries. Replace the battery, and it works fine.
Anyone else have this happen? I also have a Wizard for that's a couple of years old and it's still on the original battery.
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Click to collapse
Need more detail. I assume you charged it occasionally
Did you find the battery drained excessively quickly - say in just a couple of hours?
Have you ever hard reset the phone?
What happened with these batteries when you tried re-charging them?
Did you get the constant red LED when charging?
Mike
I have the same problem, it takes about 5 h to drain the batteri:-(
I start up the phone and leave it on the desk without doing anything.... and after 5 h the batteri is dead.
I have installed the latest rom, tried without the sim-card, everything!
The problem started from one day to the other.
mvh lars
mikechannon said:
Need more detail. I assume you charged it occasionally
I usually throw it on the charger every night.
Did you find the battery drained excessively quickly - say in just a couple of hours? No, the batteries behaved fine, with streaming and programs being used like word and PIE, it will last all day.
Have you ever hard reset the phone?
I've hard-reset a few times...currently running BlackIV and 1.41. The first battery died using Black 2.5 and then 3.0. BTW- love the BlackIV.
What happened with these batteries when you tried re-charging them?
Red light on the phone, and they get HOT!
Did you get the constant red LED when charging? With the dead batteries yes, with a new battery, no.
Mike
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Click to collapse
I now have ordered a couple of extra batteries just to have around. I don't want to have to wait a week for a battery.
tvone said:
I now have ordered a couple of extra batteries just to have around. I don't want to have to wait a week for a battery.
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Well that's a puzzler alright. I can understand 1 maybe even two batteries ending up faulty but more than that! Now if you were just getting the red LED then we might have considered a not infrequent problem folks report here on that situation (usually caused by the battery draining to a very low level and refusing to start charging again). BUT you said your battery despite the not charging, red LED, gets hot and that I have not seen reported.
To be honest I think you may have a hardware fault (possibly intermittent that is damaging the battery. Likely sources of the fault would be the battery connections (poor contacts at battery or at m/board) or in the battery charging controller circuit. Just possible that it might be at the USB socket. Non of these apart from a routine check of the battery contacts are easy to check, which of course is a real pain if you are out of warranty.
Mike
Just a thought - but do you have access or could you aquire a desktop cradle with a slot for charging a spare battery? (Available for about £10ukp on ebay and other various places)
If you're out of warranty (or even in warranty), firstly this would give you a chance to keep your batteries charged without charging in your Hermes itself (and hopefully eliminate a hardware fault). Also, some of your knackered batteries may be "recovered" by charging them in an external charging cradle.
I had a red-light charging problem with ONE battery myself which was cured by charging the battery overnight in a cradle rather than in the device itself.
...might be worth a try?
My battery function is a little strange too, though I haven't had my 8525 long enough to have killed the battery.
I charge it on a USB cable. It charges very quickly, and when it is charged I unplug it. After this, the battery drains VERY fast and the device gets hot. It is NOT hot while charging. If the device goes into sleep mode after this, it won't wake up w/o a soft reset.
I've found that doing a soft reset right after charging fixes this behavior. It's almost like my 8525 does not realize it has been unplugged from the USB cable, and it overstresses the battery by trying to draw too much power from it.
Usually my battery will last three to four days even with heavy use, provided I soft-reset it when I'm done charging it. If I don't, it will last just a few hours -- though I typically end up having to soft reset it anyway because as I said if it goes into sleep mode after charging it, it won't come out of it w/o doing the soft reset.
It might be a good general rule to perform a soft reset after charging this thing. It's worked for me, anyway.
I also developed the dreaded white screen problem too. After talking with At&T Business Customer Service, they overnighted a new phone.
Just speculation...I think it was some type of hardware failure that caused the batteries to run hot and fail. I feel this also contributed to white screen from excessive heat.
New phone ran fine all weekend. Charging did not generate heat, and had no white screen of death.
Side note...WM5 is horrible compared to the latest WM6 upgrades found here. I couldn't wait to get this phone re-flashed!
Yeah ... it sounds like it is definitely necessary to soft-reset after charging.
Related
I think I may have a faulty battery (hoping it's not a problem with the phone itself). The battery seems to hold it's charge ok but when it has completely run out of charge or is close to running out, I have a lot of problems getting it to charge up.
If the phone is turned off, the orange light comes on but then goes off again after about 10 minutes and the battery still shows 0% when I turn the phone on to check progress. I have to remove the cable, then remove the battery for at least 5 mins, turn the phone on and while it is booting up, do a soft reset. I then insert the cable as the phone is booting up and after a while the orange light comes on and the phone starts to charge. It takes ages to charge and when it has got to about 20%, I then turn off the phone and it then charges the remaining % fairly quickly. It only gets to 99% though....
I am pretty sure (like 99.9%) that it is just the battery as my son has the same phone. We have swapped chargers - no difference. We then swapped batteries - my phone worked fine and his wouldn't charge! However, when I went in the Orange shop they were insistant that I had to send the phone back as well, which I really don't want to do as I haven't got a spare phone (even a brick).
Unfortunately, as I have just lost my job, I don't want to have to buy a new battery as they are about £25 but I guess I will have to.
What do people think - is it just a faulty battery? Has anyone else had this issue with their phone - i.e is it a known problem?? Hope someone can help...
I guess no-one bothers to answers questions from newbies then....
idd, i feel the same way..
but i think your battery is dead, don't have much experience about that subject but when you exchange the battery with someelse and then his phone acts weird to, look no further.
Hello,
I've a Wizard that is approximately 20 months old. Yesterday, before I went to bed, I set the alarm clock on the Wizard, put it next to bed and went to sleep.
This morning upon waking up I tried to switch on the Wizard but it couldn't. Firstly, I thought the battery was discharged, so I tried charging through USB on my computer -- it wouldn't charge or start. Then, I tried charging on the default charger -- again nothing.
I tried removing battery and soft reset - nothing. It's really weird, yesterday I left it working, no-one has touched it and today it's totally non-responsive.
Any ideas what might be wrong/how can I bring it back to life? Would a hard-reset help?
Regards,
1. how much charge was in the battery last night?
2. is your battery 20 months old also?
3. do you have a spare battery to try?
4. do you have many applications, music etc. on the device?
1. how much charge was in the battery last night?
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Unfortunately I can't remember, however I have an alarm which sounds periodically when the battery is below 20%, so I'm guessing I had at least 20 percent. Could be wrong, of course, but most likely above 20%.
2. is your battery 20 months old also?
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Yes, this is the original battery. Aprx. 20 months old.
3. do you have a spare battery to try?
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Click to collapse
I don't have that. I guess I could go to mobile phone service shack and check there. Do you think it's the battery?
4. do you have many applications, music etc. on the device?
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Click to collapse
The Wizard came with a 64MB card I think. I had around 10MB free space. 3-4 applications, 2-3 mp3s. Nothing unusual.
Same thing (sort of) happened to mine after about 187 months. I was using mine and it hung up. I hit the reset button and that was the end of that. Even when plugged in it does nothing. Tried a hard reset... nothing. Soft reset.... nothing. Dead. Zip. Nadda.
Good news? Replaced it with a Kaiser!
vivanov said:
Hello,
I've a Wizard that is approximately 20 months old. Yesterday, before I went to bed, I set the alarm clock on the Wizard, put it next to bed and went to sleep.
This morning upon waking up I tried to switch on the Wizard but it couldn't. Firstly, I thought the battery was discharged, so I tried charging through USB on my computer -- it wouldn't charge or start. Then, I tried charging on the default charger -- again nothing.
I tried removing battery and soft reset - nothing. It's really weird, yesterday I left it working, no-one has touched it and today it's totally non-responsive.
Any ideas what might be wrong/how can I bring it back to life? Would a hard-reset help?
Regards,
Click to expand...
Click to collapse
Mine died too when i was flashing...
Leave the phone in the original charger for a while and see if it picks up...sometimes it comes back to life by doing that...
If that doesnt work, try a new battery, you might be lucky...
A somewhat strange development occurred today:
Today (3 days after it stopping working) I randomly tried to switch the Wizard on and it indeed switched on. It showed that it had 0% battery. It didn't even show 0%, basically the battery charge graph was empty - no number, no fill, nothing.
While it was on charge the charge light was on (while it was 'broken' the charge light was off when I tried to charge). So I left it to charge and when I checked back in 15 minutes it was back to being 'dead'. Can't be started, no charge light, nada.
I don't really know what's going on, however I'm highly suspicious of the battery. Currently, I'm periodically trying to switch it on again so I can backup my data.
Any ideas what might be wrong with it, do you think it's the battery or is it more serious?
Regards,
The battery won't charge if it gets to low.
There is a thread about using a 9V battery to get the battery up to a level so it will charge. I don't have the link for it, try searching for it or maybe someone else will reply.
You might have a bad battery. I bought a new battery because I didn't think I was getting the life that I should. I tried using the old battery about a month after when I had to run out and my main was low. About 15 minuets later my phone started shutting of and rebooting. That was the end of that battery.
Yep, it's possible. If the battery is to empty, you can't charge the phone. It is stupid but it's just like that. You also can't power on the phone without a battery with the charger connected.
Yesterday I received my wizard and I had to revive my battery too because it was completely empty. I used a self made 5V power supply and after 2 minutes charging I placed the battery in the wizard and was able to charge and boot with the charger connected.
Here's the 9v battery trick, connect the + from the 9v battery to the + of the phones battery and the - to the -, hold there for only 10 seconds then remove the connection for 10 seconds and then repeat the process about 8 to 10 times and then put the battery back in the phone and connect it to the wall charger to fully charge.
Thanks for the advice. I'm going to do the jump-start thing.
However, I've hard time determining which is the - and which is the + pin layout on the battery, since the label is not correctly applied.
As far as I can see the - is the one at the far right, however I'm not sure which is the + pin.
Can someone help me with this, please?
Regards,
vivanov said:
Thanks for the advice. I'm going to do the jump-start thing.
However, I've hard time determining which is the - and which is the + pin layout on the battery, since the label is not correctly applied.
As far as I can see the - is the one at the far right, however I'm not sure which is the + pin.
Can someone help me with this, please?
Regards,
Click to expand...
Click to collapse
When you take out the battery and put it back in that direction ,turn and face up the connector side fasing you,the first connector from the rightside of the battery is the ' + ' and the last is ' - ' towards the leftside.Be careful while connecting and try not to touch other connectors. Don't keep the connections longer then 10 seconds interval.
good luck
Xeno1,
My MDA battery also died and went below re-chargeable state. Your trick to use 9volt battery to jump-start it worked just fine for me. I connnected for about 20 seconds (2x times) and plugged it back into phone and connected USB cable to it and my nice yellow charging light came back on. After about 30 mins, I could use the phone.
THANKS FOR THE GREAT TIP!!!
easier fix, take a standard usb cable. rip off the smaller end with a wire cutter, expose the red and black wire. take out your battery, than connect the negative(black) wire to the negative end of the battery, than the red wire to the positive end of the battery, leave it in there for exactly 3-5 minutes for jump start. after that turn your wizard on, and quickly shove it inside a new usb cable. or the wall charger.
note:
if not done correctly, you may damage your wizard or the battery. if theres a power overload or your power goes out. your wizard will burn out!
feedback is greatly appreciated.
p.s after that my battery seem to be weak, charge barely holds for 12 hours. after 12-14 hours it will die out. so i suggest buying a new battery after couple of days.
Thanks guys! Vario died yesterday and wouldn't turn on or charge.
Tried the 9v battery recommended here and it worked! I was a little unsure which end was - and which was + but using the advise above, got it right. Wasn't too worried as found and ordered a replacement from ebay this morning for £7.
The first connector on the right hand side, nearest the end of the battery is the + the one more towards the middle and further away from its corresponding end is -, or at least, thats what worked for me.
Thanks again!
Experiencing the same issues after I set aside my Mini S as it was experiencing problems with regards to its screen alignment. Wasn't able to charge it during that time I kept in the drawer unused - due to frustration as I can't use it anymore. After downloading a guide to disassmble it so I could remedy the problem I found out that it won't power up anymore even with a new battery.
Well, haven't tried the jumpstart thing and the original battery was disposed of already to try the jumpstart idea. Could it be the internal battery is causing the problems? I opened my unit up and tested the internal battery for power and it registers a measly .2V left. Will use the 9V thing to power it up (as been doing that before on watch batteries that are hard to find replacements) before I do it on the main battery. Here's hoping it works as the Mini S has been quite useful for me until now.
UPDATE: I charged the internal battery and it now reads 1+ V and the external battery at 3+ V. No luck yet though as the unit still won't show any life. Any suggestions?
Vivanov, I know it's been a few years now, but did you end up fixing your problem? If so, how?
I've been having problems with my battery for a week now, I noticed it wouldn't charge to 100% so that the green light comes on it will just goto 99% and then stay there. The battery then drains so fast, like literally I will be on 1% in an hour and a half.
So I tried a full reset of the phone and that didn't work. I also bought a new battery and that didn't work so I'm guessing the phone might well be knackered.
Also the phone seems to be really hot I never noticed it that hot before.
Any suggestions would be much appreciated.
Replace battery immediately! Do not attempt to charge it anymore, it could go very bad!
I did, I bought a new battery and the same thing happens.
I have to have it on charge constantly all day.
Maybe charging control unit(in phone) is damaged, or charger is not working properly.
Can you check voltage on charger?
Also are you sure you use original battery manufactured by HTC?
Right here, my problem
My girlfriend has a MS2, it is approx 5 weeks old.
It is as factory, she not interested in modding it.
Today, she took a call. Battery was at approx 60%, call lasted about 10min.
When she took the phone away from her ear, it powered off.
It has failed to restart.
We've left it connected to power for a few hours, we've left the battery out for a bit..
We've tried all the different versions of key presses + power on (camera+power, x+power, @+power, vol dn+power, etc, etc) but the phone simply does not respond to anything.
The only thing it will do is, the little light illuminates next to the micro-usb port when it's connected to power/pc.
Any suggestions as to what may have caused this?
Suggestions for a cure?
As stated, it is 5 weeks old, totally as it left the factory (unmodified/unmodded)
Not happy!
Don't like the idea of having to return it to HK (ebay vendor) for warranty, if it comes to that, think we'll get a refund and abandon Motorola. Pathetic.
TIA for any suggestions..
Did you try to remove battery for a while? That helped me in similar situation.
yes, we have tried that.. :-(
I had a similar problem last week! It really shocked me.
I connected the charger and left it connected. After about 5 hours it booted up again, but the battery was only at 5%.
After that I simply let it charge and finally the Milestone worked again. You might want to try another battery if it really doesn't charge or boot anymore.
w0ndersp00n said:
I had a similar problem last week! It really shocked me.
I connected the charger and left it connected. After about 5 hours it booted up again, but the battery was only at 5%.
After that I simply let it charge and finally the Milestone worked again. You might want to try another battery if it really doesn't charge or boot anymore.
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Click to collapse
It happened the same here. Just leaved it charging, when I least expected it booted up. Let it on the charger, if it doesn't fix, return to ebay.
Make sure you are using the wall socket charger. If my battery dies, USB won't charge the phone, at least not in a reasonable amount of time.
There might be a part on ur motherboard thats draining too much juice. I had the same problem on my phone though the battery depletion wasn't as significant as yours. Check with ur dealer and claim it from ur warranty. Its apparently a common problem with the milestone range
Sent from my MotoA953 using XDA App
Similar thing happened to mine one afternoon, after a quick play around I left it plugged into the charger for a few hrs and it eventually booted back up itself.
My battery just did and no blinking lights. Now my phone won't charge. Can someone help?
Could be manufacturer defect. Your only option might be to contact BlackBerry and have them swap it under warranty. I would just to be safe.
Sent from my STV100-1 using Tapatalk
nycxpj said:
My battery just did and no blinking lights. Now my phone won't charge. Can someone help?
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This happened to my Nexus 6 last year, ended up having to get a replacement from Google.
Problem with Battery
If your handset is a new one, then a replacement or you may visit to store & get it checked with a professional.
If It is new smartphone, then you can replace it. Other wise I do suggest you to do that first remove your battery and clean with soft cloth and put after some time then check it. It happens some time it will not showing charging. Sop always remember that charge your mobile, then battery percentage gone below 10%
Priv is crap
pankaj554 said:
If It is new smartphone, then you can replace it. Other wise I do suggest you to do that first remove your battery and clean with soft cloth and put after some time then check it. It happens some time it will not showing charging. Sop always remember that charge your mobile, then battery percentage gone below 10%
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Click to collapse
The battery does not come out of the priv. Thanks for suggesting something we can't do. Good going.
replace the battery
it could be the battery NOT a defect
Hopefully by now you found the same advice on CrackBerry as I did last night - just hold the power button on the left of the phone until it comes on.
Mine has adopted the habit of not appearing to charge or do anything once the battery hits '0%' and dies - it can lay dormant for a few days even - my advice is hook it up to a micro USB cable charging with at least 2 Amps, then hold the power button until it starts. This can take 30 seconds or more.
And for those helpful people guessing you can swap out the battery - they obviously never went near a Priv.
I've had this issue multiple times. Solved (note, not trivial, skills and tool required!) by plugging it into a decent charger for an hour or so (might not show its charging) and thereafter removing the back cover, unscrewing the battery connector, and removing it with a pair of tweezers. Amazing that the phone comes back to life when you plug it back in. I didn't replace the screws on the battery connector so its easy to do in future.
Try using a high voltage charger, such as the one in the car...It works for me