I need to send my device for a fix.the housing needs to be replaced and I'm not able to use the touch screen anymore. I tried to re-allign, but it will not go. I tried to write a note with my stilus, and I have to squeeze the unit in order to draw a line in the center of the note. Can anyone suggest me a good repair center? I'm located in Toronto and the unit is not under warranty anymore. However, i looked on ebay and they are selling housing for $99 dollars. is there any other site where i can get the housing for less.
Regards
Umtsmen
http://mobile.brando.com.hk/HousingO2XDAExec.php
This place seels the housing for $65 apparently. Otherswise go to htc.com for details on out of warantee service.
PPCTechs might be able to help out.
I had mine repaired at a local cell phone shop, if they have a good tech guy there is a chance that they might be able to help. Not sure of one in TO though.
Related
Hiya, Does anyone know of anywhere in the UK I can get my screen replaced or where I can get a new screen from? Sadly, theres a crack developed on mine and a load of dead pixels. cheers
Mine too. I haven't a clue how it happened. I sent it away for repair but the supplier said that there are no screens available... anywhere!
If you have any look, please post.
Cheers.
Hi both
If you have the xda exec go to your local o2 store and pay to send it away for a repair (if you have warranty this will be free!) and you might be lucky like me and some others and get a FREE replacement
You need to be the orginal owner of the xda exec though I think as I had to show proof of purchase even to send it away to get an estimate for the repair via o2.
With what oyu say about their not being any screens this might explain o2's stance saying they can't repair it within 7 days so you have been given a replacement instead :?:
Yeah, im with T-mobile. I think I heard that HTC will repair them for any except O2 who do it themselves which seems to tie in with what you are saying. I shall keep you posted.
Andy....did you meant warranty or insurance.... in the UK I have been quoted £115 plus vat i believe for a oem lcd.... problem is placing the actual order as you can see from my attatchment :evil: ...I have dealt with this chap ages ago and see that his atitude twards buisness has not changed :?
BR
I tried looking on ebay / web for replacement LCD screens etc and it was going to be about £160 with a 3rd party repairer and that would have invalidated the 2 year warranty you get with the o2 exec so I went into the o2 shop and admitted that I dropped the xda and paid them £17.50 to send it away for an estimate.
They wrote on the form cusotmer dropped it and screen broke and as I say they sent me a replacement wihtin 14 days of me taking the exec in.
Putting what I experienced and PinkySlayer's comemnts together I think this is because they have no screens to replace them with so if you have an exec bite the bullet pay the £17.50 to send it away and you might get lucky too :lol:
Note I didn;t have their insurance or anything other than my receipt to say I purchased it form o2 6 months earlier.
Thanks for all the comments.
O2 suggested either an O2 shop or the XDA Repair Centre and as the shops as a PITA to get to, I decided on the Repair Centre. My mistake. I'll take the advice here and get to a shop and see what occurs.
Cheers,
Ged.
here in austria you will be charged about €300 for rapair...
spend another €200 and you´ll get an new universal :roll:
cheers!
Replacement LCD
Give this very helpful gent a call His number is in the auction his name is Joe and he is honest.
http://cgi.ebay.co.uk/O2-XDA-EXECUT...936600QQcategoryZ3312QQtcZphotoQQcmdZViewItem
UPDATE
I eventually took my Exec to an O2 shop and they agreed to send it away for repair but explained that I would probably have to pay at least a couple of hundred. I then happened to speak to our O2 account manager and she said that if I had called her, she would have sent me a new replacement without question! Obviously, I rang the O2 shop and asked if I could have the unit back but no, I would have to wait 28 days before I could request it's return.
Earlier today, 27 days after dropping it off, I received a text to say it was ready for collection and guess what? It was a brand spanking new unit, replaced under warranty - no charges!
Cheers,
Ged.
replacement screen
This thread seems a little old but I think it's still relevant and in need of an update. I broke the screen on my vodafone v1640 for the second time, and found it difficult to locate anyone who sells screens. Here are my findings:
There seem to be two ebay sellers that have them - this one and this one.
Both seem to be priced right around $160US shipped.
Beware of ebay sellers that keyword-spam and try to sell you other kinds of LCDs. If you find it for less than $100, it's probably not the right one. A seller that seems to do this a lot is called easyworldwidetrading.
Once you actually find one, it's actually not that hard to replace the screen yourself. It took me 10 minutes - you just need the soft pry tools that ipod hackers use, and the "confidential service manual" from HTC. It can be found elsewhere on this board(but you can PM me if you can't find it).
http://www.pocketpctechs.com seems like a reputable joint, but they don't say they sell the screen by itself, only installed - if anyone's gonna break my stuff, it's gonna be me. I'm going to give them a call and see if I can pick one up from them, as they are "stumbling distance" from me.
About Qtek 9000 LCD screen, I found this on Ebay.fr
http://cgi.ebay.fr/LCD-For-MDA-Pro-...ZWD1VQQ_trksidZp1638.m118.l1247QQcmdZViewItem
http://cgi.ebay.fr/ACX526AKM-7-Ecra...ZWD1VQQ_trksidZp1638.m118.l1247QQcmdZViewItem
Comes from China...
Hi there
I am an expat living in Germany, and I have an MDA Pro IV. Somehow, I have managed to crack the very large screen on it. When I took it back to the shop I bought it from, they told me they were not prepared to send it back to T-Mobile to be repaired/replaced.
I told them I know I will have to pay for the repairs as cracking the screen is not covered on the 2 year guarantee, but they were not interested.
Does any friendly person out there know where to send the phone to be repaired, or where I can get a replacement screen?
Many thanks,
Sarah-Jane
LCD replacement
Give this very helpfull gent a call. His number is in the auction his name is Joe he is a very good honest gent. He will have your part and charges around £10 to fit.
http://cgi.ebay.co.uk/ws/eBayISAPI....sPageName=MERC_VIC_RSII_Pr4_PcY_BIN_Stores_IT
Re: LCD replacement
There are other sources on the 'net for screens for the universal a bit cheaper then the guy in Slough. Fitting is relatively straightforward. If you want to keep your warranty find the local HTC agent or send the phone to HTCEurope in the UK and pay them not much more than the ebay seller to fit it *and* keep your warranty.
www.htceurope.com
Richard
I got a bad one and the seller is telling me to do this. So I am wondering should I dispute through E-Bay and PayPal? (it does have the 2k payment protection) or should I send it in for warranty service. And if I do send it in, what do I tell AT&T? Can I tell them I E-Bayed it? It is new, it even has the VOID sticker underneath the battery cover... Its defective though. Defect found by members of this forum in this thread:
http://forum.xda-developers.com/showthread.php?t=285062
id suggest going through ebay and paypal and getting your money back. if the seller told you to do that he probably knew it was damaged when he sold it to you. and i highly doubt at&t would replace it.
Yeah... I just called AT&T and totally blew the rest of my options with them away, but ... They say that they only replace it if I bought it from them
I'll never E-Bay electronics again!
Thanks ya'll.
Oh well. I just heard about the Tilt. Called AT&T and got one over the phone for less than I payed for the broken 8525 Well ... guess we'll see how it does
You can go direct through HTC. It may takes some cajoling, but it can be done. They track the warranty status by S/N.
Thanks ya'll
I got the e-bay seller to exchange me another new phone. I hope he doesn't send me a more junk!
My HTC HD stopped responding to taps. Boots up OK. LCD is not cracked. I suspected touchscreen problem/ They checked my serial# and told that I'm still under warranty. Great ! So I sent device to HTC repair center in USA. They told me that it has a problem which is NOT covered by warranty and gave me HUGE price to fix it.
See email below
---------------------------------------
Dear Valued Customer,
This is documentation to provide suggested action repairs and quotation for
each service rendered.
RMA # xxxxxxxxx
Diagnosis:
LCD has Newton Ring
Suggested Repair:
Motherboard and LCD
Total Repair Price:
$546.08
------------------------------------------------------
Obviously I do not want to repair at that price. I can buy new HTC HD at this price. Can somebody explain what is
1. Newton ring
2. Why do I need to replace motherboard if phone boots up FINE ?
Anyway I asked HTC to NOT repair my phone and send it back. Can somebody recommend me good mail-in repair center in USA ? Some people can replace touchscreen/LCD by themselves, but that is NOT me
you should check out ppctechs
DRTigerlilly said:
you should check out ppctechs
Click to expand...
Click to collapse
Did you try them ?
I actually called them and they dont know what "Newton ring" problem on HTC HD. This kind of strange for repair company
Any other places ?
Newton Ring description...
http://www.mcclainsolutions.com/news/LCD_Damage.html
Here's an alternative worth looking at if you still wanna keep an HD
sell it AS-IS Broken on ebay...get about $200 for it.
Buy as USED one on ebay for bout $350.
You'll be out of $150...there thats a reasonable repair cost.
Just an idea..I have seen broken items go for a considerable amount of change on ebay( people use the parts, repair them themselves, all sorts of things), Any repair charge is gonna be over $100 unless you do it yourself so its worth looking into imo.
Lcrkz0023 said:
sell it AS-IS Broken on ebay...get about $200 for it.
Buy as USED one on ebay for bout $350.
Click to expand...
Click to collapse
Actually, it will be more then $150. Because of eBay/PayPal fees And I know that my HD was in InvisibleSHIELD from day 1. It will be hard to buy such "like new cosmetic condition" HD for $350
I'll try local repair shops. Here I was wondering if somebody used REPUTABLE online repairs.
Yea...maybe so then.
Im in the US too, I'll keep an ear out for ya. If I come across anything I'll shoot ya a PM or post it. Good luck, homie!!
I got a broken s7 edge with a defective LCD screen from a friend. There are no visible cracks/drops on the phone and the buttons seem to light up with sounds etc.
I walked into the Canadian Samsung official repair store (not authorized ones) and they said they don't service International phones and I should call 1800-SAMSUNG and should be getting a replacement since it is defective.
I called them after and they said international version is not covered at all in Canada. I asked if where I can ship it to them, they said it doesn't matter.
Is there anything I can do to repair this phone with Samsung or get it replaced?
re: broken phone
r3dcomet said:
I got a broken s7 edge with a defective LCD screen from a friend. There are no visible cracks/drops on the phone and the buttons seem to light up with sounds etc.
I walked into the Canadian Samsung official repair store (not authorized ones) and they said they don't service International phones and I should call 1800-SAMSUNG and should be getting a replacement since it is defective.
I called them after and they said international version is not covered at all in Canada. I asked if where I can ship it to them, they said it doesn't matter.
Is there anything I can do to repair this phone with Samsung or get it replaced?
Click to expand...
Click to collapse
Instead getting you to run circles or jump hoops
I will be honest with you and tell you that there
is no way to get samsung to repair or to replace
your phone.
You need to go to an authorized samsung repair
shop locally or an online samsung repair service
and pay to have them repair your phone.
If I were you I would start googling to find one
if I wanted to keep and use the phone. LOL
Good luck,
Have a great day
thanks
Misterjunky said:
Instead getting you to run circles or jump hoops
I will be honest with you and tell you that there
is no way to get samsung to repair or to replace
your phone.
You need to go to an authorized samsung repair
shop locally or an online samsung repair service
and pay to have them repair your phone.
If I were you I would start googling to find one
if I wanted to keep and use the phone. LOL
Good luck,
Have a great day
Click to expand...
Click to collapse
Thank you for replying. How much would this be to repair the screen? Since a new phone is around $1000 CAD i am not sure if it is worth it do pay for the repair
I live in Canada and have a Canadian version. Just to order a screen assembly is $300 CAD or more. You are probably looking at a $400 or $500 repair. Look around but I think that is pretty average. Also, you might not want to test the water resistance after the repair. Forging in how much you paid you might want to try and get a couple hundred out of it on Kijiji and put that towards a new phone.
You're better off ordering the parts online and fixing it yourself or going to a repair shop
Sent from my SM-G935W8 using Tapatalk