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I just switch to 3G instead of 2G. I want to experience the high speed internet suffing via my handset.
But I found the problem is that the phone call can't came in if I using the 3G data. Not even transfer to security services. Just a "Busy tone".
Check with the service provider and they are now checking with their technical dept to see if they can found the problem.
They said that the call should be able to come in because the phone call channel is different to the data channel. :roll: :?:
Anyone experience the same problem?
I experienced the same problem with my CHT9000. You may change the setting to GSM then call can come in when you using GPRS but you can't enjoy the high 3G speed on data transmittion. Anyone has better solution?
complicated issue; can be the same with GPRS/EDGE ; I made a lot of research read below;
http://forum.xda-developers.com/viewtopic.php?t=54738&highlight=
It is interesting. I don't have this kind of problem while I am using GPRS. But it happen to my new network provider (3G).
Lucky you then :lol:
At least you have GPRS/EDGE working and as a result it is absolutely a network provider issue.
I talked every detail with a guy in my Net. Op. and seems can be solved by "tricky switching something on" but they could not make me believe that this is not thier mistake. Because Class B phones MUST suspend the data flow and accept incoming calls for the technical point, only class A phones (no retail ATM) can make data flow and GSM talk at the same same.
GPRS is 2G, EDGE is 2,5G and same tecnique as 3G, only speeds are lower, so I beleive if u use 2G suspend while incoming calls your Net.Op. can solve the problem if they want :wink:
I have this strange problem with my vario II.
I am using Tmobile GPRS on both 2g and 3g network, If I am using the 2g phone works if If am using 3g phone doesn't work if I call it, the phone rings but doesn't alert me. The most annoying problem I am having is the phone switches between 2G and 3G if I am in a call the phone goes silent can't hear anything the display shows the call as connected and around 5-10 seconds later the phone drops call drops. This happens even if the data connection if not active.
What is the deal with that? anyone else have this problem.
Phone band settings are below
network type
Auto
GSM
GSM(900+1800)+UTMS(2100)
I've just discovered the same problem with my orange branded tytn, I'll be phoning them later to ask what they can do about it.
xxnoelziexx said:
I am using Tmobile GPRS on both 2g and 3g network, If I am using the 2g phone works if If am using 3g phone doesn't work if I call it, the phone rings but doesn't alert me.
Click to expand...
Click to collapse
Works perfectly on T-Mobile UMTS for me. I did flash the Dopod 838Pro ROM though.
will flash the dopod rom in the morning. I am currently using the imate rom, and the tmobile rom the device shipped with had to many slow downs so it had to go. if this fixes the drop out issue I will be happy if not the phone will be in its box till a rom update. got the phone cheap so don't really mind. nice phone/pda apart from this issue in my line of work can't afford to miss or drop calls.
so is this a hardware or a software issue then?
No harware problem, it is absolutely software issue. Read my posts above and the links I gave
No problems here I'm afraid.
Voda v1605 running the Voda Blackberry Client, so either 3G or GPRS (where no 3G available) on all the time. Calls and SMS received perfectly.
Only issue I have is when using 3G, unlike home wired broadband, I cannot use multiple applications through the single 3G connection (e.g. Blackberry client on and surf too)
Steven
I(m currently switching between GSM and 3g - however i gprs seems to work fine for browsing however 3g does not seem to be working for browsing but ok for calls!! Im in the birmingham area where 3g coverage is normally superb - is anyone experiencing similar problems or know a possible way to resolve? I soft reset doesnt resolve the issue!
I am in T-Mobile UK and have no problems so sorry cannot offer advice - is surfing with GPRS OK? I have found T-Mobile customer support very good - give them a try. Their tech support people seem to know what they are talking about which is nice too - much different to O2. Good luck
PS - if not tried then take a look at the excellent plug-in by Daniel Herrero here. I doubt it will fix this problem but it saves lots of battery power and is very configurable.
I have exactly the same problem. 3g is really slow for surfing and GPRS is so much faster. In fact a lot of the the time on 3g I just get error messages saying the page is not available etc but if I then switch to GSM it loads in a second.
I have found something weird though: If I switch the phone off or go in to comm manager and switch the line connection off then try to surf or download on 3g it will not work.
If however, I switch the phone or the connection on then switch to gsm, and then to UMTS/3g it will surf on 3g.
For this I use Daniel Herrero's excellent program to fast switch.
but even this method sometimes doesn't work.
What I've resorted to is surfing on GPRS and when I need to download something, quickly switch (using Dan's Program) to 3g.
Am I right in thinking the no 3g connection after being switched on is a known issue with the Hermes?
HI JPHCCFC
Im in Birmingham on t-mobile and for the past two ...three days i to have had trouble connecting to the web or msn...very slow or no connection
Gavin
cheers for the info guys - im thinking that maybe its a 3g network error in the area - anybody who isnt experiencing problems in the birmingham area with 3g Data?
still no data 3g in the birmingham area....or is it my handset??? Gav1n how is your data 3g performing?
Im in manchester and i seem to have the same problem with 3g being much slower for browsing than the standard gprs
I'm getting the same issues in East surrey
phoned customer services they said they had no reported errors with the 3g network! they said try the sim swap with another tmobile sim to see if its the handset or network!
hi im still the same no 3G ....in brum (quinton) when i change the band to gsm every is thing is ok....its the same on my wifes phone ...so deff a t-moible thing...
gavin
3G connection issues on TMobile-Vario2
Dear all,
Appears the south-east also has the same type of connection issues. Everything appeared well until about 7-10 days back.
I e-mailed T-Mobile support and they advised that there were some network issues which could have impacted the service. I did notice that their on-line account services had also been upgraded around the same time period - maybe a coincidence - but every since then the phone doesn't seem to surf properly on the 3G service. AND, battery life goes down dramatically - I only now manage to get about a day's use out of the damn phone!
I've got a replacement battery from T-Mobile - but same thing happens. I think it's all inter-related!
So what's the solution anyone? 'cos I am getting rather hacked off with it all!
I'm getting hacked off with really bad now.
My grps is faster than 3g. Period. Regardless of reception. Anyone got a solution???
try disabling hsdpa with hermes tweaker and reboot your phone.make sure you are not connected to gprs while disabling it. it has solved my problems.
3G connection issues on TMobile-Vario2
Same here in the Canary Wharf area for the last 7-10 days. First I blamed my radio rom - I have upgraded to 1.34.00.10 when the problem started. But then I have also tried 1.27 and few older ones - all the same problem. Fast grps, but no 3G. The battery also dies quite fast on 3g, so I have now switched to GSM only. :-(
Don't know if any of you have done this already but I was having the 3G problems for a couple of weeks and battery was draining quickly, I phoned up T-Mobile and asked them if HSPDA was turned on on my account which it wasn't, since they turned it on the problems have disappeared and my connection speed is now at least 750 kbs.
3G issues
i have had my t-mobile for over a week now, but in the shop they said there was no 3G in edgbaston, birmingham but when i got it home i connected quite easily
3g dns failures
I have had a t-mobile vario 2 for the last 5 months. when I first got the phone I was excited to get the hsdpa activated and quickly phoned up tmobile and got through to a tech guy who activated it. I didnt really notice much speed improvement and tmobile only shows the 3g and not the h for hsdpa, but I was pretty happy with my speeds of around 70kbit/sec (tested through http://text.dslreports.com/myspeed?jisok=1). I downloaded fieldtest_157 which showed that I was connected to hsdpa but the values showed through hsdpa cqi status were very low.
About 1 month ago I was suddenly unable to go online whenever my phone went into 3g mode, my phone would show it connected but wouldn’t find any addresses. I was only able to when it switched to gsm. I phoned tmobile to get the problem fixed. they said it was a known issue with the phone and made me permenantly switch my phone to the gsm network. I was basically told that my phone does not support 3g and hangs on switching from gsm to 3g for no apparent reason and that they were working on the problem. they must have done something on their side because when I switched to phone back on to auto network switching, I got gsm and 3g connectivity and downloads but not hsdpa (checked with fieldtest_157)
next day because I was unhappy with the download speed I phoned tmobile and asked for hsdpa reactivation. the first level who answered made me hang on and reactivated hsdpa. same problem cant download except on gsm switch. rephoned tmobile and got through to another 2nd level tech guy and explained all my connection problems.he said that my phone had never been hsdpa connected and connected it for me. what do you know Im suddenly getting 950kbit/sec speeds and hsdpa cqi status shows all high teens or 20's. for some reason my battery is lasting allot longer and 5 months after getting the phone Im happy. moral of the story is to download fieldtest_157 from:
http://wiki.xda-developers.com/index...e=Hermes_Utils
and check hsdpa status because either lots of bull is being told to tmobile customers or there are some pretty stupid people working there.
I was getting lots of dns failures (except in gsm) and getting really fraustrated. I was going to ask for deactivation of hsdpa. Luckily the technician I spoke to (about the tenth person in 3 days) that eventually got me connected, new his stuff. He tried to trick me into admitting that I was using my phone as a modem for my computer and only connected me after I denied it. after he changed something on his side, he made me pull out my battery and do a soft reset. Everythings now how I expected when I bought the phone. It might sound like conspiracy theory but I got the feeling that he only connected me when it sounded like I knew slightly more than the average Joe. My hsdpa connection has been faultless ever since. Getting consistently high speeds even with 1 bar. On 3g!!
I had low fieldtest numbers before my proper activation. now all much higher teens or twentys
keep phoning tmobile until the problem is fixed!! and speak to someone who doesnt have to read a set of respone instructions and has some real knowledge.
Hope this helps
Cheers craig
No 3G in Glasgow. Was fine until 7-10 days ago. Phoned T-Mobile and the guy said they knew of problems. Asked for HSDPA to be activated, he claimed to have done this but no difference. Another post implies that they might not actually enable HSDPA first time of asking.
I bought the phone for 3G. It clearly has nothing to do with the handset since it worked fine for 3 months. Can I make a claim against T-Mobile?
i activated HSDPA and this resolved the issue for me!
3g has been up and down a lot in the Glasgow area. Right now, I can connect but not actually do anything while connected to 3G (GPRS is fine). Can anyone else in this area confirm that 3G is not working? Is this a Glasgow thing or is it happening throughout the UK?
Bobby
Do you mean specifically for Tmobile or any 3G network in Glasgow?
Have you spoken to Tmobile about this?
I'm down south and having problem recently at my home address.
I mean specifically T-Mobile.
I must say, I am unimpressed with T-Mobile's fast data service. Their 3G service is down most of the time and they are reluctant to enable HSDPA even when you ask them to.
T-Mobile
Hi
I use my Vario-2 connected to a laptop daily on my commute between Stirling and Edinbugh. Some days it works brilliantly, most of the time its so-so and sometimes it wont work at all!
Its a t-mobile issue, but they wont acknowledge it or fix it. They just keep asking me to provide them with 5 reports of it not working properly incl postcodes (which I do) then I hear nothing.
One thing I find all the time is that disabling HSDPA fixes many of the issues. Basically, HSDPA does not work well when I am moving. I notice this with downloads which may run at 70KB/sec when in the station, but as soon as th train starts to move they drift away to nothing. The phone does not switch back to vanilla UMTS soon enough when HSDPA stops performing properly.
I now run with HSDPA disabled except when I am stationary.
I wish there was a way to disable HSDPA without having to soft reset the phone for the enable/disable (of HSDPA) to actually take effect.
Nigel
So when I leave all the band settings to auto on the phone, it immediately connects to AT&T's 3G network and shows the "H" in the title bar it worked for a little while then calls stopped coming through, after a hard reset it works again with calls for a few hours, then it begins to fail.
If I switch the bands to GSM and manually select the frequencies (850 + 1900, according to wm) then it connects to the EDGE network, and I can make and receive calls as I please, no problems, except for the crappy network speed.
So someone help me out here please, is the phone defective, or is it not working as it should because of the lack of the 850 band? I know that AT&T works on either or but this problem has me stumped.
Other than this rather huge problem (phone that cant make calls), I absolutely love the Xperia and would hate to return and wait for another.
did you try to use the connection wizard to let the phone config itself?
after I put my iphone sim in it shows the H/3G icon on anf off all the time, while I can receive call I was unable to go online.... after someone suggested me to call att to update the imei on my account to the x1, I found that I still have to go to connection and change the setting myself b4 it can go online. you will have to remove the user name and pw in media net setting and uncheck the proxy server.
I guess my case is a little different than yours but I guess you can give it a try... good luck =)
Thanks, I actually haven't tried that since i figured it would be the same as what happens when you turn the phone on for the first time, when it autoconfigs.
if it say it detect a new sim and ask if you want to do the auto config then I guess its the same... but again I did need to change some settings inside the network config to make it work too... so I am guessing the "auto config" has some flaw in it
No problem with my X1i when I venture in a1900mhz area close to my home. I live in a small town in Ca. only 850mhz here. But in the larger Metro area around me... No Problems with calls or hspeed data access...
Stuart
Thanks for the replies, It looks like the Configuration wizard in the settings menu did the trick. It do something else that the autoconfig doesnt. The phone seems to work now just fine, although it doesnt hang on to the signal as well as my old k790a. The office I work in is an ATT dead zone and I could make calls using the K790a with only one bar, with the Xperia it either doesnt go through or drops the call.
Again this is better as it works now, just not as well as my old phone.
Also, scl_electronics, so you are saying the X1i has both 850 and 1900mhz bands? I had a feeling mine did too, but I thought it was put to rest that that wasnt the case with the X1i....
Sorry Aaron J,
i should have been more specific!! Where I live, 3G is only on 850mhz band so I don't get access..Just The edge network. When I venture about 10 mile away toward the major Metro areas..The 1900mhz band are used. So the H is displayed, but I don't have those access problems for calls or data!!
But i am waiting to see if they can crack the rom for 850mhz-3G access!!
Stuart
scl_electronics said:
Sorry Aaron J,
i should have been more specific!! Where I live, 3G is only on 850mhz band so I don't get access..Just The edge network. When I venture about 10 mile away toward the major Metro areas..The 1900mhz band are used. So the H is displayed, but I don't have those access problems for calls or data!!
But i am waiting to see if they can crack the rom for 850mhz-3G access!!
Stuart
Click to expand...
Click to collapse
Oh ok thats kind of makes, sense although I thought the X1i didnt have an 850 band at all, so what frequency does it work off then?
Anyways, back to my problem....I spoke too soon, it dont work on 3G switched to EDGE. I might just try getting a new sim card, mine is a Cingular one from 2005, that has been in at least 4 different phones now including the X1i.
Aaron J said:
Oh ok thats kind of makes, sense although I thought the X1i didnt have an 850 band at all, so what frequency does it work off then?
Anyways, back to my problem....I spoke too soon, it dont work on 3G switched to EDGE. I might just try getting a new sim card, mine is a Cingular one from 2005, that has been in at least 4 different phones now including the X1i.
Click to expand...
Click to collapse
Well out here in Ca... 850mhz gsm/edge is used ..So I quad band gsm phone is handy!!!
Stuart
Yes it is! My little problem is a little confusing though as one thing I just realized that I didnt say before is that the phone has no problem connecting to the 3G network using HSDPA. I get full bars with the H icon pretty much everywhere in my area and my data speeds are very good. So I can surf the net, download programs, watch high quality youtube videos using the app in touchflo and even send and receive texts just fine.....just no calls when on 3G. I'm hoping its just setting somewhere and not a faulty device.
I live in Raleigh NC by the way so maybe it could be a faulty tower?
Well when venture into Stockton Ca. my phone switches to 3G-HSDPA:1900MHZ Without a connection hitch....
Have you tried a soft reset......
But when all else fails Hard Reset to the Rescue!!!
Btw... in several of my ppc-wm units when restoring to OEM setting(hard reset) there has been many time the process had a problem. So something would be screwed up!! So when You don't succeed, try another hard reset!!
Good luck,
Stuart
hey i was wonder if your problem is HSDPA/HSUPA being on, i have at&t also and it worked for the first few weeks fine with it being on then all of a sudden it stopped and couldn't connect to the internet, before i had the H/Edge showing up and also my email never updated when it was set to do it every 15minutes. Now that i disable the HSDPA/HSUPA i see 3G/Edge and email update all the time on the X1i. Just wonder if that might fix it, I'm all kinda still new to all this but i had my X1i for 2 1/2 weeks now.
Hello thanks for all the suggestions, Experiaenjoy, no I haven't tried mainly because I can connect to the data network just fine and get awesome speeds with full bars pretty much everywhere, all of my data related activities and programs work just fine (aka murder my battery life ). I just cant make calls while on 3G.
I talked to a coworker today who used to be a regional manager at AT&T hee said that he saw many cases of people who were having problems where it was due to the SIM card. He said they all had the older orange Cingular card and that an update to the new blue AT&T card solved all problems. So right now I'm trying to see if I can get mine updated (I do have an older Cingular SIM). Once I get that, I will do a hard reset (3rd one also done about 20 soft resets since I 've had it-I've installed a bunch of programs and tweaks) and skip the auto config and go straight to the connection wizard.
I know that there is a data outage on o2 at the moment, but my touch HD won't even make calls as no mobile service is being received and it just keeps searching for a network. My crappy old k750i that is also on 02 works just fine and picks up the network signal with no problems, so i've no idea why my touch hd won't.
Any suggestions?
Just checked with my HD on O2 all working fine. Data is only available through GPRS at my home location but call and browsing are all working.
I have heard of cell towers going offline and such it may be that your nearest cell is offline and the k750 is using one the HD wont reach. I dont know how good the HD is yet for weak signals maybe someone else will offer some thoughts
Boisee
I have a touch hd with o2. both data and calling features are working fine here. maybe you have a phone locked to another network or maybe your radio is not compatible with your rom, if you have flashed...
Mine's all fine too...
Thanks for your input guys. I'm on the default rom so it shouldn't be a radio issue. Just turned on again this morning and there is still no service at all on my HD, but full signal on my k750
All OK in Leeds.
Possibly your K750i is using GSM and your Touch HD is trying to use 3G and failing, and for some reason not picking up a GSM signal instead. (Or Vice Versa?)
Try forcing your Touch HD to a specific network:
Start > Settings > Phone > "Band" Tab and change the network type to GSM or UMTS, depending on your situation. Then at least you can narrow the problem down to either 3G or GSM.
thanks for your input
I've switched the band from auto to GSM
and GSM/UMTS band to UMTS (2100) + GSM (900+1800) as i think this is what O2 use and there is still no signal
just checked any my k750 doesn't have 3g features. The sim from the k750 doesn't work in my HD either, but the sim from my HD does work in the k750, so both sim cards are working just fine.
I think you might have to start considering the fact that your Touch HD is faulty.
http://service.europe.htc.com/
Sorry bud.
yeah, looks that way doesn't it
I'm not on O2 but I think there may be a setting somewhere where you can specify voice calls get channelled through the 2G network. I imagine if 3G is down (shame on O2) and your voice is being forced through the 3G network, then you wouldn't get voice coverage.
Also, it's worth going to some other area (with known coverage) and trying out there. May be it's just your local mast ?
Have been out and about testing today and it does look like a local issue now. My touch hd seems to work fine in other areas, but won't work at all at home, whereas my old k750 works fine everywhere.
I'm now getting a signal on o2 at home, but can't dial out as it just sits there saying 'dialing' all the time
If you have any friends with XDA's, get them to try from your location (perhaps using your SIM). If they're getting the same experience, then raise a SIM or network fault.
May also be worth playing around with the Phone Settings Menu.
Have just got off the phone with O2, they are saying that my local transmitter is flagged as being down and it should be back up and running by 2-30 this afternoon.
Must be that the reception receiver on my old k750 is miles better than the one in the HD then, as that still shows many bars and can make and receive calls without problem
If you're not getting a connection, then disable 3G, GSM voice calls are pretty much 24/7, excluding emergencies. Routine mast work is carried out during the night hours, and you still usually get an adjacent transmitter. Even during work, you can usually get either one of 2G or 3G.
If you can't connect during the day, that's a sign of mast failure, so unless anyone here is within 20km of you, asking here is unlikely to help. If more than a town is affected, you can be sure there'll be a press release.
If all else fails, call your network, only they will have the latest info. Maybe the mast has a fault which doesn't show up on their systems - unless somebody tells them, they won't know