Related
Hi all,
A quick question.
I just started syncing mail with my wm6 device.
Problem is i have rules forwarding mail to my pst. These mail messages do not get forwarded to my device, so i miss out on them until i come back to my pc with outlook.
I tried to move all the folders under inbox and it will sync mail but you dont get any notifications.
Is there an app that i dont know about? Has anyone doing anything differently or can you suggest something.
thanks in advance.
if all your mail arrives to both your desktop and your ppc you can mark an option to keep the mail on the server and delete them from the server only when they reach your PPC.. unless i missed your point..
I'm not sure if I understood correctly, but right at the moment I'm battling the issue of POutlook not being able to sync 'big' Outlook folders other than Inbox (so, no Sent Items, no custom folders, no Junk Mail ).
This is an inherent limitation (and a liability) of ActiveSync. You may have heard a few choice words on its subject... and believe me, they are all true. AS is just the barest bones, nothing but.
If you DO look for syncing Outlook folders other than just the Inbox, you'll have to shell out quite a few bucks. A moment ago I've finished testing Chapura's Pocket Mirror Professional, a piece of soft that acts a bit like an add-on (or possibly a gateway) to AS. Looks promising, works as advertised, and costs 50 USD. Sigh.
If you want to take a gander, HERE it is.
Best of luck.
To add a bit more info .. basically .. in outlook i have a personal folder (PST) and under that ill have employee1 .. employee2 etc ... so when i recieve a message from them the outlook rule moves it into the correct dub folder.
Now if a rule moves the message to the correct sub folder it doesnt send it as well to my HTC.
anything that doesnt have a rule .. ie just stays in my inbox .. will get forwarded on to my HTC.
So im looking for a way for it all to come to my HTC WM6 inbox.
test7875 said:
Hi all,
A quick question.
I just started syncing mail with my wm6 device.
Problem is i have rules forwarding mail to my pst. These mail messages do not get forwarded to my device, so i miss out on them until i come back to my pc with outlook.
I tried to move all the folders under inbox and it will sync mail but you dont get any notifications.
Is there an app that i dont know about? Has anyone doing anything differently or can you suggest something.
thanks in advance.
Click to expand...
Click to collapse
I use an Exchange 2003 server at work and outlook 2007 on my laptop and WM6 on my PDA and they all sync just fine. If you use Exchange, here is what I did:
All rules created on my laptop (Outlook 2007) are server side. You have the option of making rules either client side or server if you did not know.
I use Emoze ( www.emoze.com ) to sync everything up since for some reason I can not get activesync to work properly (certificate problem).
Check it out, it is free and it works very well.
I have 18 sub-folders that sync perfectly!
-asb
you can get them to sync but no notification
to get the emails to the phone just go to outlook on the phone and go to tools then manage folders and there you can check which folder you would like to sync to the phone
but the phone will not notify you when you get a new msg in anything other then the indox folder
still cant figure that one out
hi there,
a friend of mine has got a very annoying issue with his hd(blackstone) he got it from orange uk and added his email account which pulled down his emails no probs, for some reason though now it shows 1 unread message on his touchflow (and on the front of s2u2).
I assumed it was the problem with when you go into the account and not read an email properly how it shows highlighted.
This wasn't the case, so ran FixUnreadCount.exe that ive seen from prior posts, this didnt fix it after a softreset.
so....
deleted the entire account still there,
readded a different account, still there,
deleted the account completely
soft reset ran FixUnreadCount.exe
soft reset, still annoyingly there!!
went to edit the registry HKEY_CURRENT_USER\System\State\Messages\sms\Unread\Count and made sure its set to 0
softreset and still!!! showing 1 unread email
can any one suggest anything else as im running out of hair to pull
thanks
I had this once. It was an unread email in the inbox of the 'Outlook Email' account which I had never used. It was 'Welcome to Outlook' or something like that.
Might be worth a look?
hi sadly its not even that
annonymouse said:
hi sadly its not even that
Click to expand...
Click to collapse
Are you sure?? I had the same problem just as evilskanker...and it had to do with Activesync and setting up a dummy exchange server to stop Activesync from running all the time. Deleting the server didn't make it go away. I had to go into Activesync, enable mail for exchange server and then delete the email that was sitting there, then disable the email again. The only other solution was a hard reset...
evilskanker said:
I had this once. It was an unread email in the inbox of the 'Outlook Email' account which I had never used. It was 'Welcome to Outlook' or something like that.
Might be worth a look?
Click to expand...
Click to collapse
I'd agree with you as I had the exact same problem.
Hi, I had the same issue when I have done the fake exchange server trick to avoid having ActiveSync launched in the background.
Pehaps your friend has tried the fake server trick...
The way to fix your mail counter issue is to configure again the same fake server, and then, you go to your mails and you'll see a welcome mail in the exchange server inbox.
Delete it, and only then, you can delete the fake exchange server.
Because if you delete the fake server of the fake server trick without deleting the welcome mail, then you have the mail counter issue without any other way of getting rid of it.
ok, here is what you do...
Create an exchange mail account again. This time you will get a Microsoft welcome message again. Now go to your Inbox and tap the Inbox on the top left side to open folders. Then you would see the mail either in your deleted folder or any other folder. Go to that folder and delete the mail. The trick is to read the welcome mail and delete it so that it will not show as unread mail.
Actually, you can even access the Outlook folders without creating the mail account, just go to your SMS inbox and open the folder list from the top left as described above. Then choose the Outlook folder and expand, you would see the inread mail in one of those folders.
jentech said:
Are you sure?? I had the same problem just as evilskanker...and it had to do with Activesync and setting up a dummy exchange server to stop Activesync from running all the time. Deleting the server didn't make it go away. I had to go into Activesync, enable mail for exchange server and then delete the email that was sitting there, then disable the email again. The only other solution was a hard reset...
Click to expand...
Click to collapse
This method fixed it for me and I had tried all other options! I had originally only set up Exchange to sync with my Google contacts, but it still received a welcome email...which I had no access to as I had no email accounts set up on my phone!!
So, as above, I recreated my acount (as I had deleted it twice out of frustration) but this time enabled emails to sync also. Went into the email account and deleted the welcome emails of which there were now 3
I've got the same problem with my gmail account. It permanently shows 1 unread email but I'll be damend if I can find it. I've checked everywhere and there's nothing unread. When I browse to my mail folders, the unread one shows under gmail inbox and not under outlook email so I'm not sure if the solution above is relevant to me.
Basically I'd given up hope of fixing it, but if someone has a solution for the gmail account showing 1 unread I'd really appreciate hearing it!
Thanks
unclesomebody said:
I've got the same problem with my gmail account. It permanently shows 1 unread email but I'll be damend if I can find it. I've checked everywhere and there's nothing unread. When I browse to my mail folders, the unread one shows under gmail inbox and not under outlook email so I'm not sure if the solution above is relevant to me.
Basically I'd given up hope of fixing it, but if someone has a solution for the gmail account showing 1 unread I'd really appreciate hearing it!
Thanks
Click to expand...
Click to collapse
Try to go in your messinging application (not TF3D) an take a look at every folder. i guess theres the welcome mail from microsoft (the 1st you get after creating a new account). read or delete it an all will be good
I've done exactly that and can't find it anywhere. Not in TF3D it shows that the unread email resides in my gmail inbox. Makes no sense to me.
Any resolution here yet? I am having the exact same issue. It only happens when I have ActiveSync setup for my google contacts/calendar. I assume that TouchFLO for some reason thinks there should be a mailbox attached to that account, even though there isn't.
gweedo767 said:
Any resolution here yet? I am having the exact same issue. It only happens when I have ActiveSync setup for my google contacts/calendar. I assume that TouchFLO for some reason thinks there should be a mailbox attached to that account, even though there isn't.
Click to expand...
Click to collapse
i think the problem (see first post) has been that he was checking the wrong registry key.
please check the following keys:
HKEY_CURRENT_USER\System\State\Messages\OtherEmail\Unread\Count
HKEY_CURRENT_USER\System\State\Messages\sync\Unread\Count
HKEY_CURRENT_USER\System\State\Messages\totalemail\Unread\Count
HI,
I've got the same problem.
HKEY_CURRENT_USER\System\State\Messages\totalemail \Unread\Count always comes to 1 even if I modify it!
Phantom Message
I had this problem too and it bothered me for a few days. I think you are having a hard time finding the outlook folder with the welcome message.
You need to get to the Windows Mobile inbox screen (not the touch flo screen)
You can get there by clicking inbox from touch flow or start>messaging
Look in the top right hand corner of the screen for the word "inbox". Click the arrow to the right of this.
Here you should see trees - there should be whatever account you setup (gmail, etc...), outlook and sms/mms.
Click the plus sign near outlook to expand it.
I bet you will see the blue 1 next to the inbox under outlook.
I hope this helps.
MOD EDIT
Thread moved to general discussion as not related to rom development
This happens when you add a non email Exchange server (Google Sync).
I just open the SMS inbox and slide to the right to find the 'Welcome Email' and delete it. Never comes back.
Saves creating the fake server or registry editting.
Yeah, this happened to me also. Brand new HTC Touch Pro2, wanting to sync with Google Calendar and Contacts, then I get this "phantom" unread message count. I attempted to connect to my Google Gmail account calendar & contacts via ActiveSync. I made a few mistakes along the way (had to delete & recreate connection once), but am now successful in connecting the phone contact & calendar list with Google. I selected ONLY the Calendar and Contacts to sync via ActiveSync.
The "new message" green circle icon now appears over the "mail" icon in the TouchFlo 3D UI, with the number "3". This number happens to correspond to the number of times I created (then deleted) the ActiveSync connection to Google Calendar & Contacts. When I enter the "Mail" selection (WM's 'Messaging'), I do have a Gmail account established (using IMAP4) but there exists no unread messages.
For a while, I was unable to get the "3" unread Mail message notification to cancel from the TouchFlo 3D UI. I have no unread messages (text or email). I've attempted to delete & re-establish my IMAP4 connection, but the situation remains. I have attempted to delete & re-create the ActiveSync connection to Google, and when I do that step, the phantom quantity of unread messages (the number in the green circle over the "envelope") increases by 1.
The fix mentioned above by VizagDude works. Here it is again with slightly more information:
From TouchFlo 3D's main screen, slide over to the "mail" icon.
click on Menu (bottom right of screen)
click on "Accounts >", then "Accounts...". This brings up the "Messaging" view
Select the "SMS/MMS" account entry (should be the first one in the list). You should see a list of text message threads that you've recently sent.
From the SMS/MMS menu entry, click on the dropdown arrow next to "Inbox" (top left of screen).
In this dropdown, you should see an entry in the tree called "Outlook E-Mail" in the list of folders. Click on the "Outlook E-Mail" entry in the tree.
Within "Outlook E-Mail", open the inbox folder, there will be a number of new emails titled "E-mail Tips and Tricks". (How kind of MS to secretly welcome us to the wonderful world of email )
delete those messages.
The count of unread messages will now match your actual unread messages from other email accounts that are on your phone.
I have the exact same issue, but unlike some of you I dont have problems with the Outlook acc I have, its with my private pop-account. It has a perpetual "1" attached to the inbox. I have cheched all paths to the inbox and there is no way fixing it. Last time hard reset did, but thats hardly favourable...
Agh! This bugs me. I have aboslutely no new email in my account. I've checked all folders. Under the mail app's folder tree it says 2 unread in my pop account's inbox, and says 2 on the touchflo tab. It was one for a while, and now there's a second one there. This happened to me on Dutty's before, now I'm on Miri's WM 6.5 Sense 2.5 v15.
Is there some way to fix this and ideally keep it from happening? None of the fixes above helped.
My emails on my Pop3 account "not outlook" disappear every day or so, is there a setting that deletes emails? I can't seem to find it.
Need a little more info. Are they disappearing on just the phone or in your account period? Are they disappearing because you only have the phone set for that account to download a certain number of days/weeks and they are older than that? Are these emails in the main Inbox or other folders. Please elaborate some more.
They disappear from my Imagio, not from the email server. It downloads new messages every time it does it's send/receive, but once a day the Inbox is emptied out.
I don't use outlook on the phone nor does it receive emails, even thought I see it on the emails list.
Check this:
Go to the mail tab, select Inbox, then Menu -> Tools -> Options (may have to scroll the list for some of these items) then Send/Receive Schedule. For the "Download messages" drop-down option do you have Today's messages in there? That means it will only pull each days messages and drop any that are older. Change this to show you whatever amount you wish such as 3 days, 1 week, 2 weeks, etc. Hope that helps.
Mine is set to "All Messages" in the drop menu...
I had that issue too... it sucked.. I am using gmail and switched to IMAP and it now seems to have fixed.. I also am now using google sync through outlook and it seems to push email quite well..
m.google.com/sync from your computer will give you all the instructions as well.. I was worried about battery usage but today was my first full day using google sync and it doesnt seem to drainm battery too much
So far it looks like the issue resided on my Outlook 2003 deleting emails of the server, I had to change the option to "Leave a copy of messages on the server" checked and the amount of days to do so.
I will post in a few days how many emails stay on my phone.
Here's a thought: what if you set an Outlook rule to move your Inbox mail into a different folder? Just be sure that the new folder is set to sync.
My issue was resolved already, I love this phone...
Hi Guys,
I have a problem on receiving notification when receiving emails in my exchange mailbox but filtered to subfolders of main INBOX.
It's very important for me as I'm missing e-mails without notification and I need to check each subfolder manually for new mails, which is unacceptable.
I contacted HTC couple of days ago and they were not aware of this problem. *shocked*
Is there are any workaround on this, I'll be forced to flash a vanilla rom and put spbshell if this is not resolved in near feature.
Or change the phone, which will be the easiest.
You mean you have set it up and it is alreadyn syncing to subfolders correctly, and what you need is the mail notification?
I thought this was how Windows Mobile has always worked?! - which is why HTC is not aware of the 'problem'.
Certainly, WM 6.1 Pro did not alert for new messages in sub-folders (even though they were sync'd and downloaded).
I found a solution:
in outlook 2007 go to Tools --> Rules and Alerts. edit the rule for the subfolder you want notifications for. Activate "display a specific message in the New Item Alert window. The message doesnt matter. Now your HTC HD2 with sense UI will notify when you receive a message in a subfolder.
A small negative side effect is the pop-up in your outlook
wallii said:
I found a solution:
in outlook 2007 go to Tools --> Rules and Alerts. edit the rule for the subfolder you want notifications for. Activate "display a specific message in the New Item Alert window. The message doesnt matter. Now your HTC HD2 with sense UI will notify when you receive a message in a subfolder.
A small negative side effect is the pop-up in your outlook
Click to expand...
Click to collapse
And just in case someone is using the Outlookanywhere web app to read his e-mails (so I synchronise the phone by an Internet connection, and not with the computer)?
I tried to search but could not find anything.
On my exchange email, I've got multiple folders and emails are sent to the different folders directly.
In HTC email program, I can look at other folders and see unread email there but I can't see unread emails (and get notifications) across all folders, except of course if I missed a configuration?
That's the way it works. If you've got rules to move mails to Exchange folders you won't get new mail notifications. Same thin happens if you use Outlook as the email client, you won't get any notification for mails that got to folders.
What bugs me is that if you hit menu->folders then the unread count isn't shown there - unless I'm missing something
fredfox_uk said:
That's the way it works. If you've got rules to move mails to Exchange folders you won't get new mail notifications.
Click to expand...
Click to collapse
I also am trying to figure this out. I basically want the ability to receive and be notified of all emails including all subfolders. Regarding Fed's comment, I agree that's how it's supposed to work, but in Outlook you can set a rule to display a notification. In my Outlook I set that as the top most rule for all incoming email so I get a notification no mater what rule runs. Even my BBerry allowed me to select folders that were also monitored and hence a notification and email were recieved. HTC however doesn't seem to have an option to do this. It actually sounds like you guys are getting a step further. If I select menu --> folders I see the folders, but not the email within the folders. Anyone know how to setup notifications and receive email for subfolders in exchange on the HTC?
I want to add that before I used Touchdown and touchdown can show emails from all selected folders.
Are follow-ups working for you (mine are auto-flagged in outlook)?
For info, I've asked the question to HTC. Good news, they replied.
Bad news...
There is no setting for notifications on new mails in servers specifiaclly, If you are using a Windows Mobile based phone you can set these folders to be synchronized and on new mails in these folders you should get a notification upon new mails. On our Android based devices there is sadly enough no way to do this.