Let us Know the REAL screen alignment Facts - 8525, TyTN, MDA Vario II, JasJam General

How bad is this alignement issue...
and pls write down your SN..and hermes type
I got Ht626 on O2 Trion..
Thanks
Subject edited:

TyTN: ht630f21xxxx
No problems yet accept SPB backup screws up the .NET CF so Tweaks2K2.NET no longer functions after a restore...
This ticks me off :evil:

One more lovely issue
If I soft-reset the device while it is being powered via USB (doesn't have to be sync'd, just being powered) the device locks up at the Windows Mobile Splash screen...
Fo Some reason SPB Backup screws the registry during a full backup (yes, it is installed to main memory) so I have to restore with no registry then restore a backup of the registry with Resco Registry...never had to do something so stupid with a new PDA

Someone seems have found the root cause (in japanese)
http://forum.xda-developers.com/viewtopic.php?t=62063&start=25

I found the issue to start after a week, starting on the right hand side, and then moving towards the centre of the screen. Happens all the time now.
Voda v1605 S/N - 626

Somebody with the problem needs to disassemble their TyTN and power it up with the front cover completely removed and the digitizer assy loose. If there's a mechanical issue based on the gaskets or some other case ideoysncracy, the alignment issues will immediately disappear. If my TyTN starts acting up I'll do this myself. We need to divide this problem to conquer it by answering this first all-important question:
Is it Hardware, Software or a combination of both?
HTC's own repair kit tends to indicate that its hardware and that the above test will resolve any issues. However, there have been reports that software changes solve it too and these are backed up by a compelling video that shows a person tapping on the same spot of the kbd SIP and sometimes it would register the correct key and sometimes it would register the key to the right of the one tapped. If the problem were hardware, this wouldn't happen; the offset tap registration would happen consistantly.

Sleuth255, unfortunately it is a hardware issue.
HTC is replacing faulty units and repairing (changing the LCD) if you don't have the original box.

rdtce said:
TyTN: ht630f21xxxx
No problems yet accept SPB backup screws up the .NET CF so Tweaks2K2.NET no longer functions after a restore...
This ticks me off :evil:
Click to expand...
Click to collapse
rdtce said:
If I soft-reset the device while it is being powered via USB (doesn't have to be sync'd, just being powered) the device locks up at the Windows Mobile Splash screen...
Fo Some reason SPB Backup screws the registry during a full backup (yes, it is installed to main memory) so I have to restore with no registry then restore a backup of the registry with Resco Registry...never had to do something so stupid with a new PDA
Click to expand...
Click to collapse
What? Ehm... I use SPB Backup... and I havent still done a restore... So, I'm afraid of something pranky behaviour if I must go to restore a backup ...........

pof said:
Sleuth255, unfortunately it is a hardware issue.
HTC is replacing faulty units and repairing (changing the LCD) if you don't have the original box.
Click to expand...
Click to collapse
I partially concur. Here is the video that I referred to earlier which, after closer examination, has made me change my opinion as to its root cause:
http://www.youtube.com/watch?v=FQIVv4b2jOI
(notice how his alternating finger pressure on the right side of the case is causing the alignment to shift right by one char).
Nevertheless, I still see posts such as this one which point to a software related cause as well:
mcalbala said:
I had the alignment issue, and the phone started to slow down, I bit the bullet and reimaged the phone (clear memory and reset to factory default), reinstalled software and resynced, and the problem went away totally - seems to be part of the software for the Tytn - Good that it doesnt seem to be hardware related
Click to expand...
Click to collapse
Maybe there's two completely different issues that are being tied together here.

save yourselves the headache and send it for replcement ...!!
:roll:

@sectorlord: I'd say hard reset first and run for a day w/o re-installing any software. If alignment problem re-surfaces, send it in because you've got the hardware problem that HTC has identified.
Why be without your TyTN if its not hardware? Remember: I'm not disagreeing with the hardware hypothesis here. It's obvious that one cause of screen alignment problems is digitizer/case related. What I'm saying here that there may be two seperate issues here, both of whose effect are screen alignment issues. If this is true, posters following the "just send it in" rationale who actually have the second software related issue, will be sorely disappointed when they get their TyTN back after an indeterminate wait based on regional service differences because the problem will crop right back up after they restore from backup.
I myself can't ignore data just because it doesn't fit the model. Calling this problem solely hardware ignores the data that I posted above from mcalbala as well as countless other posters who have reported similar success from hard resets.
I guess I'll just have to wait for that first post from someone who sent their TyTN in for the fix only to have the problem crop back up to see if my "two problem" hypothesis is correct.

I agree with you... I know some people have success getting rid of the issue by :
1) Hard reset
2) Upgarding ROMs
3) Loosening up the screws
4) Offsetting the calibrations
5) Unticking the USB-PC options
etc ..etc..
I tried all of these, and my unit improves but never totally fixed. I am trying to save you the headache I got.. if you can swap it..do it !
I returned my Trion, and bought a new Dopod838pro WWE HT636XXXX yesterday...
Knock on wood... It's a gamble on my part. I just trust Dopod HK, that they will release these units when this issue is resolved, and they release it last Thursday starting with HT636XXXX.
Is it fixed...I dont know... but surely I will be screaming on SIS if not..
:twisted:

Few days ago I received my repaired tytn back. SN HT627.
According to the serviceburo it should now be repaired according to the instruction of HTC.
parts used:
1x Gasket, Keypad.Apache For.
1x MYLAR,LCM CONN, BREEZE FOR
So, hopefully this really solved the problem.
Regards,
Piet

Sleuth255 said:
@sectorlord: I'd say hard reset first and run for a day w/o re-installing any software. If alignment problem re-surfaces, send it in because you've got the hardware problem that HTC has identified.
Why be without your TyTN if its not hardware? Remember: I'm not disagreeing with the hardware hypothesis here. It's obvious that one cause of screen alignment problems is digitizer/case related. What I'm saying here that there may be two seperate issues here, both of whose effect are screen alignment issues. If this is true, posters following the "just send it in" rationale who actually have the second software related issue, will be sorely disappointed when they get their TyTN back after an indeterminate wait based on regional service differences because the problem will crop right back up after they restore from backup.
I myself can't ignore data just because it doesn't fit the model. Calling this problem solely hardware ignores the data that I posted above from mcalbala as well as countless other posters who have reported similar success from hard resets.
I guess I'll just have to wait for that first post from someone who sent their TyTN in for the fix only to have the problem crop back up to see if my "two problem" hypothesis is correct.
Click to expand...
Click to collapse
Reopening the question: A week ago suddenly the notorious screen alignment problem appeared on my device. Never had it before, now every 2 hours, sometimes after 10 minutes already. In my case the SA-problem has several appearences: one time it misallignes a bit to the right, the other time a far end to the left. But always in horizontal line. B.t.w.: in landscape mode the alignment problem always was gone!
So finally after trying everything I knew (from XDA) I did a hardreset with the intention to send it back for repair. But now after the hardreset my SA-problem seems to be gone! I'm testing for hours now, do everything what might cause the problem but nothing (till so far). I only installed TomTom 6 after the hardreset...
Could this be software (programs or settings) cause after all?

Related

P3600 buttons not working anymore

Hi!
Since yesterday my ok, windows, on and off hook and -- buttons aren't working anymore. The button in the middle and the cursor are still ok. Any ideas?
Due to the fact that the "--" (left and right) are not working I can't even do a hard reset.
Oliver
olfgti said:
Hi!
Since yesterday my ok, windows, on and off hook and -- buttons aren't working anymore. The button in the middle and the cursor are still ok. Any ideas?
Due to the fact that the "--" (left and right) are not working I can't even do a hard reset.
Oliver
Click to expand...
Click to collapse
Hi, I dont know what happened to your buddy, have you recently installed third party software? Anyway you can do an hard reset via the control panel under setting|system|
Hope this helps
[email protected]
Hi all,
OK I did a hard reset but it didn't work. Still no go :-(
The black coating is also peeling off. What a nice device.
mine just packed up too
more and more bugs are showing up every day passes... I somehow knew It would happen.. I don't think I'll take the risk of buying a p3600 through import without warranty after reading all these problems..
Good luck man
Trinity working well ..
KamaL said:
more and more bugs are showing up every day passes... I somehow knew It would happen.. I don't think I'll take the risk of buying a p3600 through import without warranty after reading all these problems..
Good luck man
Click to expand...
Click to collapse
While I dare not say my Trinity will be problem free, so far it has served me well. Everything is working as it should and the internal GPS has been enabled without a single problem. I'm on the test ROM (AKU3.3) and so far the performance is much better than my old Dopod 838 Pro (Hermes).
So far I have been very impressed with HTC built devices. A friend of mine's Dopod 838pro (Hermes) went into the pool accidentally, and it refuse to boot. After 3 days of intensive 'drying' it finally came back to life and it is working problem free until now.
alvinlim28 said:
While I dare not say my Trinity will be problem free, so far it has served me well. Everything is working as it should and the internal GPS has been enabled without a single problem. I'm on the test ROM (AKU3.3) and so far the performance is much better than my old Dopod 838 Pro (Hermes).
So far I have been very impressed with HTC built devices. A friend of mine's Dopod 838pro (Hermes) went into the pool accidentally, and it refuse to boot. After 3 days of intensive 'drying' it finally came back to life and it is working problem free until now.
Click to expand...
Click to collapse
Hehe, good to hear that....
I'm personally considering the hermes (TYTN) myself, because it's available here with warranty.. I hope the new ROM with AKU3.3 will improve it..
KamaL said:
Hehe, hood to hear that....
I'm personally considering the hermes (TYTN) myself, because it's available here with warranty.. I hope the new ROM with AKU3.3 will improve it..
Click to expand...
Click to collapse
My personal advise to you would be to test the 3G call on that device before you buy it. The only advantage the Tytn has over Trinity is:
1) Flash light & Macro Picture
2) Keyboard
3) Additional hard button (Messaging, IE, 3G call)
alvinlim28 said:
My personal advise to you would be to test the 3G call on that device before you buy it. The only advantage the Tytn has over Trinity is:
1) Flash light & Macro Picture
2) Keyboard
3) Additional hard button (Messaging, IE, 3G call)
Click to expand...
Click to collapse
The main reason I'm considering it is that i can buy it from here in israel with warranty, I don't wanna risk buying the trinity abroad.
I don't really care about 3G calls, I never use it, but 3G internet speeds aren't bad
the keyboard seems a big advantage over the trinity. The main advantage of the trinity is the small and pocket form factor, but unfortunately I can have it only by importing it
olfgti said:
Hi!
Since yesterday my ok, windows, on and off hook and -- buttons aren't working anymore. The button in the middle and the cursor are still ok. Any ideas?
Due to the fact that the "--" (left and right) are not working I can't even do a hard reset.
Oliver
Click to expand...
Click to collapse
did you get/find a fix?
drewy said:
did you get/find a fix?
Click to expand...
Click to collapse
No. It's @ HTC since 2 weeks
olfgti
ok cheers, if it's any help they have repaired mine twice for this issue. Originally it went in for the peeling paint, but while they had it the buttons failed the test so were replaced. Then when they bodged the repair and it went back again, again the buttons failed the test and they replaced again.
Then when I get the phone back...the buttons don't work! Incidently before they started repairing the phone I never had a problem with the buttons
Hi!
I know that this thread is quite old but I prefer to post in this thread rather than opening a new one (sorry if I am not doing well but I am new at the community )
Yesterday I was working on a P3600 and suddenly all buttons stop working. The irDA also did not work. I have left the phone all the night without the battery (I really don't know what I was trying to achieve ), and this morning the buttons (and the irDa) did not work yet. Now, after a hard reset, it seems that all is working as it should.
My questions are, why after a hard reset? (it seems to point out a software issue); is this problem related to the touch screen problem I've been reading about in the forum? (perhaps the cause is the same); and finally, is it likely to appear again?
Thanks in advance
ROM version: 1.15.412.2 10/23/06 (original one)
Radio version: 1.20.00.11
ExtROM version: 1.15.412.101
My D-pad select, down, right and OK have been getting steadily worse requiring more pressure to use. Mine isn't software related. Just sent it back today asking for the black peeling issue to be repaired as well.
I held out as long as I could hoping that any issues had been resolved by HTC. I'll post when I get it back.
Baxter said:
My D-pad select, down, right and OK have been getting steadily worse requiring more pressure to use. Mine isn't software related. Just sent it back today asking for the black peeling issue to be repaired as well.
I held out as long as I could hoping that any issues had been resolved by HTC. I'll post when I get it back.
Click to expand...
Click to collapse
did u get it back? my keys also stopped working..windows + ok + up key.
should i contact htc or e-tailer?
You will probably have to get return authorization through your retailer.
It's been about 2-1/2 weeks and no word from HTC. I emailed them today. I will be sure to post when I get it back regarding GPS Rom and peeling.
Just got it back - all pretty again. They replaced the bezel and switch board. Still has old rom but I am happy.
lobo0987 said:
Hi!
I know that this thread is quite old but I prefer to post in this thread rather than opening a new one (sorry if I am not doing well but I am new at the community )
Yesterday I was working on a P3600 and suddenly all buttons stop working. The irDA also did not work. I have left the phone all the night without the battery (I really don't know what I was trying to achieve ), and this morning the buttons (and the irDa) did not work yet. Now, after a hard reset, it seems that all is working as it should.
My questions are, why after a hard reset? (it seems to point out a software issue); is this problem related to the touch screen problem I've been reading about in the forum? (perhaps the cause is the same); and finally, is it likely to appear again?
Thanks in advance
ROM version: 1.15.412.2 10/23/06 (original one)
Radio version: 1.20.00.11
ExtROM version: 1.15.412.101
Click to expand...
Click to collapse
I've had the exact same thing happen twice now. Everything is going along fine and then suddenly all the keys stop working until I do a hard reset. The touch screen keeps going as normal. I haven't tested the IRDA but it appears that USB and active sync don't want to go either. A hard reset solves the problem but then I have to reinstall things which is annoying.
There must be other people out there with this problem. Has anyone come up with a solution?
I don't think, that there will be a fix...seems like a hardware problem to me.
I have nearly the same....the red and the green call buttons don't work properly!
For me they work immediately after a soft reset and then stop again within about 30 seconds. Hardware or software? it would appear to be software but I had the same issue using the official T-Mobile WM5 and still umder Black Satin WM6.....
think I'll flash back to official ROM and take it into the shop tomorrow!

Phone turns off sometimes when closing keyboard.

Like the title says. It doesn't happen all the time but happens alot. When I slide my keyboard in the phine turns off 60% of the time. Also I noticed when I bumped the phone on my knee at the bottom (Don't asked how I managed to do that ) it just turn off instantly.
Anybody else with this problem? If you don't have this problem let me know 2 please. Maybe its just my device! Thnx.
No my phone does this too; but not as much as yours. It also seemed to happen more when opening the keyboard. I noticed however if I don't open the keyboard quickly then it doesn't seem to do it as much. What I mean is if you push the keyboard open and it pops hard then the phone will shut down.
I think it has something to do with the battery. I have tried putting paper in the battery compartment in hopes that it will apply more pressure to the battery keeping it from sliding. This seemed to help a little but not very much. Best solution I found was to not open it so forcefully. I havn't had it turn off in a couple of months.
A friend of me has the same phone. I tried it with his phone and he doesn't have the problem. He never had it he said. So I called the HTC repair service to send it to them under garuanty and it sounded like they knew the problem. It shouldn't do that. and like you said, I tought it was the battery too but when i remove the battery case and try to move the battery the phone stays on, so I don't think thats the problem but something inside the phone. Maybe some bad contacts. Anyway, they come and pick it up thusday. Maybe I'll get a new one or they fix this one.
I have the same problem
Ocassionally I suppose as I haven't observed carefully, when I close the keyboard the phones powers off. Not sure what the problem is, haven't really read any thread on this kind of an issue. Does anybody have a solution without sending it back to the support center.
I have the same problem...it seems that there is somewhere a bad contact, I do not believe its a "loose" battery. Anyway, I will tell the repair shop as now also my touch screen does not respond anymore...
I had an Qtek 9000 for almost 2 years, never had any problems with it!
NOT very impressed with this thing...
Ciao
Eeehm, I called the repair center and they were about to come and pick it up. so i did a hard reset to delete all my stuff.... and now it doesnt power off anymore. Wich is really strange cause it looked like a hardware problem cause when i bumped the phone it also turned off.
Jewcookie - My phone also resets when I close it too forcefully or give it a good bump. After your hard reset did you re-install your prior software? If so, did the problem persist or did it disappear?
Choptank
I've been having a similar problem with my HTC branded Herald. (winmob 6)
The phone seems to behave normally until I open and close the keyboard.
A few minutes later, when I push the power button to exit sleep mode, nothing happens. I have to soft reset in order to get the phone operating again. During the time it is locked up, the phone doesn't ring and no calls show up as notifications. The fellow I spoke with today at HTC support said he hadn't heard of this happening before. He recommended a hard reset. Hoping to try a few other things first. Has anyone else with this problem had any luck resolving it?
Thanks C.T.
Still trapped in Sleep Mode!
Just a follow up to my previous post, it now seems that the phone locks in sleep mode after I have accessed files on the memory card. Two days ago I moved all Today plugin programs to device memory (except Pocket Weather, too large!) in order to see if that was the problem. Phone worked fine for two days, no lock-ups. Yesterday the only thing I did differently was access an Excel document from the micro SD card. I then put the pnone in sleep mode. About 10 minutes later when I needed to make a call, it wouldn't come out of sleep mode without a soft reset. Also I had scanned and re-formatted the memorycard, no apparent problems.
Anybody else dealing with a similar problem?
2 Jewcookie - met welk reperatiecentrum heb jij contact opgenomen dat ze hem komen ophalen? want mij zeiden ze dat ik hem moest opsturen, maar dat kost me teveel tijd.
grzz Clint
i had the same problem one time with it turning off when i closed the keyboard. it happened when i was playing with the battery. I just took the battery out and re-seated it securely and it fixed it.
Do you have a factory battery or an aftermarket one? if it is an aftermarket one then it might not fit as perfect as the regular one. I got spare thats a little bigger than stock. Might help in your case.
I have a stock battery. Not looking forward to doing it, though it looks like I will do a hard reset and then use my Herald completely stock for a few days and see if the "stuck in sleep mode" problem goes away. Then I'll load my third party software one by one and see if I can isolate the app. that is causing the problem. I'll post the result. May take a few days.
Keyboard issues
choptank said:
I have a stock battery. Not looking forward to doing it, though it looks like I will do a hard reset and then use my Herald completely stock for a few days and see if the "stuck in sleep mode" problem goes away. Then I'll load my third party software one by one and see if I can isolate the app. that is causing the problem. I'll post the result. May take a few days.
Click to expand...
Click to collapse
Choptank- did you find out if it was software or hardware issue?? Mine just started happening and mine is stock!!!
As it turns out, the cause of my lock up problem turned out to be unrelated to opening and closing the keyboard. The actual problem was a Today screen plugin. When I disabled the plugin, the problem went away. It took me quite a while to discover this as the program (Pocket Weather) is one of my favorites and I really didn't want to disable the plugin. I'm hoping that maybe a future version of the program will work better on my device.
CT
Guys, I too was having this problem. But, in my case it came out to be a software problem. To summarize, these were the apps that can probably do that..
1) sbsh pocketbreeze
2) sbsh ilauncher
3) spb diary
4) spb p+(frequency was too low though)
It seems as if these apps demand more juice sometimes which causes device to reboot. I have been a huge supporter of the sbsh products but I'm not using them anymore. Currently I dont use any of the aforementioned apps and have not encountered a single unwanted reboot so far.
Troubles....
kdskamal said:
Guys, I too was having this problem. But, in my case it came out to be a software problem. To summarize, these were the apps that can probably do that..
1) sbsh pocketbreeze
2) sbsh ilauncher
3) spb diary
4) spb p+(frequency was too low though)
It seems as if these apps demand more juice sometimes which causes device to reboot. I have been a huge supporter of the sbsh products but I'm not using them anymore. Currently I dont use any of the aforementioned apps and have not encountered a single unwanted reboot so far.
Click to expand...
Click to collapse
Here's what I have Kdskamal:
WM5 (Hera 100, unlocked from factory w/t mobile)
OMAP console/ckr
Opera Mini (deleted recently) and now pages lock up
vTap Videos
Ygo! Mobile
One Note Mobile
As stated above, I deleted opera mini: since the deletion, I've had these problems and I have soft reseted twice. Should I hard reset
taz357 said:
Here's what I have Kdskamal:
WM5 (Hera 100, unlocked from factory w/t mobile)
OMAP console/ckr
Opera Mini (deleted recently) and now pages lock up
vTap Videos
Ygo! Mobile
One Note Mobile
As stated above, I deleted opera mini: since the deletion, I've had these problems and I have soft reseted twice. Should I hard reset
Click to expand...
Click to collapse
Well, you should definately consider doing a hard reset and install some nice clean WM6.1 rom. try the ones from aserg(the lite ones).
WM6.1
kdskamal said:
Well, you should definately consider doing a hard reset and install some nice clean WM6.1 rom. try the ones from aserg(the lite ones).
Click to expand...
Click to collapse
kdskamal,
WM6.1 now is this a personal (cooked) upgrade?? im leery of WM6 because of its numerous problems when it first came out.
Seems to be the Battery
I have seven batteries for my alltel ppc6800 (titan, mogul, etc.). My phone completely loses powers when I use the orig. battery that came with the device and one other battery I bought on ebay sometimes when I slide out or slide in the keyboard letting the spring loaded feature do its job. It seems not to happen when I guide it open and close with my hand. One trick that did seem to work was taking an eraser and cleaning the leads on the battery and the phone, however it may work well for another couple of weeks but has the same problem sooner or later. Still, I never charge my phone and I am an insomniac and am always up using my phone so I need the batteries.

[FIXED 11.10.2007]Major hardware keyboard issues

Hi again,
so i recently fixed my keyboard issue and to lighten up darkness: it was not a software-issue.
after playing with the thought of returning the phone to tmobile, i flashed the "new official" tmobile-DE rom, and the tmobile service center told me, that this would void my warranty because the rom hasn't been downloaded from the offical tmobile-DE website... so i discarded the option of returning the phone in the next few month
toda i woke up and retried my hardware-keyboard on the vario 2, i recognized something which was: the reason for the vario dropping so much keypresses, was a bad contactivity... i mean: i can hear the key i press "clicking" but no char appeared on the screen... so i disassembled the vario 2 todays morning, and searched for a way to fix this, a way to give the keyboard a better fitting, or somewhat like that. the difficultest thing was to remove the "void"-label without tearing it... took me about 15 minutes to remove this damn label, but it remained intact
after that, i systematically disassembled the phone, and i did the following things to the keyboard-parts:
removed the white label which was on the "contact-side" of the keyboard-circuit
realligned this label and put it back on the circuit
then i put the keys and the circuit back into the housing, and got a piece of paper
i cut this to be as long an high as the circuit itself is, and put 3 of those paper-sheets onto the back of the keyboard-circuit, then fixed the 3 sheets a little with the flex-cable connecting the keyboard to the main-circuit.
then put the phone back together an tested it
my keyboards working like a charm right now, i'm so happy that my phones completely working again, without returning it
i thought this might help someone who has got same problems, perhaps my keyboard got this malfunction after the first drop, i do not remember when this problem occured the first time, and actually... i don't have to anymore
greetings from germany
garfield
this is the orignal post said:
hellow to all
so i'm using my hermes (MDA Vario II) for as much as two months now.
I dropped it two times, first time 20cm onto carpet, second time 40cm onto the street -.-
but as far as i can see, not much damage, some scratches, nothing to worry about.
since i have this phone, i flashed several roms onto it. Black/Faria/Schaps/t-mobile_shipped/dopod wm6/black wm6 final/and many others... even some of my own roms got tested in there
i wasn't able to test the shipped status for very long, because i flashed the first custom rom about five days after hardware-arrival
the one thing driving me insane at the moment is the f**king hardware-keyboard. sometimes the "red dot" (for the second assignment of the keys) gets locked, without me wanting this. or i press "space" and nothing happens, or even worse, it adds some crazy special symbols to my sms wich then extends to four or more sms...
the e and w keys sometimes do not respond, and worst case ever had: keyboards gets fully locked up... had to soft-reset.
during the testing of the many custom roms, which were pre-finals, (in contrast to wm6-release versions), i thought: "yes everythings working, and the keyboard driver is producing crap". but even with the dopod rom (wm6) now active on my hermes, i have problems described above.
may it be the 1.50 radio? should i go back to 1.47?
or is it an hardware issue? should i return the phone to my loval mobilcom-store?
its driving me insane, i have to recheck every word two times... and i have to correct many things... actually i'm typing very fast, and this lowers my typing speed by, lets say 2000%
looking forward to hear your ideas,
will be grateful for every idea, which gets me some closer to a solution...
greetings
and keep up all your good work
garfield
(sorry for typing bad english (if i did so), at least im german)
Click to expand...
Click to collapse
There can be software issues that cause freezing and perhaps laggy behaviour on the keyboard. However, from what you describe, I tend to think it's primarily a hardware issue. (Possibly made worse or even more annoying by software slow downs for unrelated reasons.
If having used different ROMs, key behaviour is still largely the same (eg the same keys respond poorly or require harder presses) then I suggest you have the not uncommon hardware keyboard issue:
Keyboard dismantling pics:
http://forum.xda-developers.com/showthread.php?t=319315&page=2
If changing ROMs leads to varying issues with the key board, but the behaviour of the keys changes ie different keys cause problems then it could either be software or the keyboard ribbon cable is poorly connected.
Mike
thanks for the link,
actually i thought about disassembling my hermes, but then again thought about warranty because its just 2 months of age...
i'll test the keys some more, especially the space, e, w, and "reddot" seem malfunctional... will keep an eye on the keys, and if original WM5 rom does not help, i will reflash the phone to factory default, and return the phone to my nearest store... they will have a solution and if it will be a replacement i'll be happy with it either
greetings
garfield
hi @ all...
sorry for digging this thread out
but recently i recognized my keyboard to be malfunctional again.
with "again" i mean, i thought it worked quite good for some time (lets say a month or so) but for some tome now, i assume 3weeks now, my keyboard throws the same annoying malfuntions as it had done the time i opened this thread. perhaps i ignored them for a while, so i haven't recognized the malfunction, but maybe my phone was really "cured" for some time.
Note: i've been running on the official dopod wm6 rom all the time since i opened this thread. WM% and WM5 original didn't help me, so i decided to stick to WM6. i've just tried 3 different roms, and two pandora self-cooked-roms in the last hour, and tested my keybard very much.
but it seems to be faulty... it lags some keys (in fact "reddot", e, w, space, colon (as a result of the reddot hang) and sometimes i get the "reddot" locked with only pressing it a single time. three words later i recognize that i am writing crap
so... any remainig ideas? or should i return it back to t-mobile?
i tried wm5/6 several roms
also tried various radios, at the moment running on 1.54...
if i want to return it, what do i have to look out for? should i flash it back to original t_mob_101_shipped_rom? and should i restore the original SPL?
i've simunlocked the phone... but did'nt SUPERCID it... always used the Hard-SPL 2.10. Is there any way to bring my phone into a state in which it would be possible and safe to return it?
greetings
garfield
fixed my problem (see first post)

TyTN problems - WM6 to blame?

Hello everyone,
Lately I'm having a lot of issues with my HTC TyTN while in the past I didn't have any. I believe they all started when I upgraded to WM6, but the thing is I don't want to downgrade. However, what makes me think twice about it is the fact that I dropped it down few weeks back and there's a major scratch down at the bottom of the screen where touch screen there doesn't work and when you press there it goes a bit to the left or right accordingly...! The screen needs calibration like all the time because it's not accurate.
Moreover, sometimes the hardware keyboard doesn't work and I need to make my phone sleep and then wake it up again and it would work. Last night I also got a key locked.. and it wouldn't work until I made my phone sleep and then work again.
Additionally, if my phone is locked, and I receive a phone call, and while talking to the phone I receive a message, when the phone call ends the phone is like crashed and I need to make it sleep and wake up so that it works well again.
Anyone who can give me any kind of suggestions or advices on how to solve or decrease the problems please?
Thank you.
None of those problems are WM6 problems.
You said you dropped your phone so i think its a hardware fault? Coz for me WM6 save's my HTC 8525 from bricked and now works fine.
You think? I think the screen alignment problems might be due to dropping the device on the ground once but I doubt the rest are. I believe they are driver bugs from WM6.
Do you think I should take it to get fixed? Would my warranty cover that?
Anymore have an opinion on the matter, please reply. Thanks.
Moreover, sometimes the hardware keyboard doesn't work and I need to make my phone sleep and then wake it up again and it would work.
Click to expand...
Click to collapse
I had the same, when I used WM 5.0 (it happens on three diffrent devices - all of them comes from T-Mobile UK) - after upgrade WM 6.0 (Schaps) it's still happens, but very rarely.
Drivers might be part of the problem, but I think dropping it has played a big part.
If it was me I'd downgrade to the original setup (follow MrVanx's guide) and try that. If the problems persist they are hardware related, but you are in a position to try for warranty because of original set-up. If the problems go away, upgrade again and try to isolate which bit of software caused the problems.
But the reality is that if you've dropped your phone hard enough to scratch the screen that's probably the root of the problem which is probably not covered under warranty anyway...
Well it wasn't that hard hit on the ground, it's the fact that there was a tiny rock on the ground and that's where the screen hit...!
I have the same problem. Dropped it for about six months ago. The problems started just a couple of weeks ago. Strange. I'm gonna try the waranty. Even if I have a few scratches. Also my speaker doesn't work anymore.
Any more suggestions/ideas?
My first response is the definitive response.
If you are still concerned that WM6 is the problem, then go back to WM5.

dead bottom buttons

hi all, i bought a tytn at ebay, but
the after a short time of using the bottom buttons, they stop working.
touch screen and buttons on the side are stíll working, but the bottom buttons are dead.
sometimes after turning off amd turning on they are working for a short time again. a restart also helps to make them work.
but its not funny to restart every 10 minutes.....
it is an e-plus tytn from germany with wm5.
do u guys think that it is a hardware or a software error?
I seem to have this problem on and off myself and think it's related to either the rom on the phone or the radio rom but am not sure which. It seems sometimes I have this problem and it seems to come and go depending on what combination of rom/radio rom I have installed. If I was smart I'd find a combination that works well for me and stick to it but I always like to play with things so typically every day or two I'm reseting
yeah, i have the same problem.... i hate to restart the phone every now and then, but I need to figure this out sometime soon, or I'm gonna upgrade to WM6 to see if that solves my problem. lol...
did anybody else have an idea to solve the problem?
crutav said:
did anybody else have an idea to solve the problem?
Click to expand...
Click to collapse
http://cnn.cn/shop/8525tytn-flex-cable-p-1732.html
I opened up my tytn, to find out the problem, and I found a small crack in the flexcable mentioned above.
Before it was never opened nor did anything strange happen with it, so this seems to be yet an other production problem/fault..
More and more people seem to have the same problem, time to presure htc for a repair....
Ok for me this is too late, but all for the good cause.. will just order myself a new cable and try to swap it..
Any ideas where to get the flex cable these days? Not finding it at the link above and internet searches aren't panning out either.
FYI:
Just got back my HTC TyTN from service under warranty, sent for exactly the same problem.
The technician I spoke to directly said that maybe about 90% of the lower keys malfunctions are caused by the lower keyboard board behaving erratically and it is a well-known hardware problem.
A board replacement solved it, my TyTN is working perfectly again, they also replaced the stylus holding rubber (which was broken already from the early days) and, surprise, they upgraded my WM5 device (I had to revert everything to the initial versions before handing it to them) to the latest official HTC WM6 Rom. Even bigger surprise, although what I gave them was a WWE device, when I got it back they had upgraded it to the localized (official Greek) version. Life is good.
Anyways, seems the only real solution to this is a visit to the repair store, hopefully under warranty and reverted back to the original settings...

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