Why Aren't O2 UK Releasing the XDA Trion? - 8525, TyTN, MDA Vario II, JasJam General

Hi All,
I am an O2 customer in the UK and as they were the original company to bring the XDA concept to us, why have they chosen to not release the XDA Trion in the UK? I am well aware it is out in Germany but why not here? Have they got too many XDA Mini S units in stock or what?
If anyone can shed some light on this, please do, what have they kept up their sleeve? Is there something better on the way already?
I look forward to your comments and thanks for the feedback.

I just had a call from o2 for business following my email to them of when they expected the Trion to be released in the UK, and the rep said that there were no plans to release it in the UK at all.
So, how are they going to compete with T mobile who not only are going to release it over here, but also have a great data tariff in Flext with web n walk?
Orange, who are already offering it, and vodafone who already have it apparently!
I have been with O2 since the Genie days, and have been reasonably happy with them up until recently. Probably round the time they were bought out.
Bizarre!

They didn't do the XDA Neo either. :roll:

Maybe they have something better up their sleeves?

Well Voda and T-Mobile has HSDPA but O2 don't so perhaps this the reason why. However it does seem a bit odd given the amount of effort O2 made over the XDA Exec.

O2 tend to have a yearly lifecycle on their XDA's whereas the other SP's tend to release as and when. Bearing this in mind and the fact that the Mini S and Exec have only been out for 8 and 9 months respectively, I wouldn't expect to see a new device from O2 until November/December.

Interesting point on the product life cycle. I have heard that O2 are seriously looking at releasing the HP Ipaq 6915, so maybe that is why they have steered clear of the Trion for now. Also I do not like the look of the HTC TyTn or the Vodafone V1605 compared with the Orange SPV M3100 and Trion. The button configuration on the latter two is more pleasing to the eye. So if I want one I have to go for the "ugly" one as I have a great deal from O2!!! I wish we could get the Dopod 838 pro here, subsidised on contract!!!

I just had an interesting conversation with O2 business regarding the release of the XDA Trion in the UK.
First person I spoke to told me that the Trion was not on the 15 week schedule of new phones releases so it definately wouldn't be released in that time.
So I phoned a different number at O2 and was told that the Trion is expected sometime late August or September??!!! I told the man what I had previously been told by the other rep and he says that is rubbish and that the unit is currently being tested by the testing unit prior to it's UK release!
So it seems the phone is coming to the UK...but I bet if I call a third person at O2 they will tell me something completely different...*sigh*
Why dont these people sing from the same hymnsheet?
Anyone heard any different news on the Trion's UK release date (if ever?)??
Al

You are right there. They have no idea what they are doing. Someone I spoke to said it is for America only. I said O2 have a network in America, she says yes, not checked, but I didn't think so. I said so why is out in Germany? You must be mistaken sir, must be.
I asked about HSDPA, and they checked with network services who said it is not being released by O2 as it offers very little extra bandwidth over 3G. I said I think you should ask them to check that.
I am on such a stonking tariff, I do not want leave O2, so here's hopeing the Trion turns up, otherwise I will have to conisder the P990i.

Yes Sunnychad, they dont have a clue. I really want this phone and am on a mission to find out the truth about UK release or not. See what you can find out at your end too.
Al

I spoke to someone in retentions about leaving as I wanted to move to a network that has the equivalent of the Trion and is offering HSDPA too. She put me on hold after telling me I was a select customer etc. Came back to say it is on the cards but there is no confirmed release date as the Trion is still in testing etc. I said OK. She then said there is something else coming called the O2 Jet. I am also aware that O2 are releasing the HP HW6915.
Also just found this link. I wonder what this handset is.
http://www.tatsdiy.com/
Anyone?

Sunnychad said:
Also just found this link. I wonder what this handset is.
http://www.tatsdiy.com/
Anyone?
Click to expand...
Click to collapse
This is an O2 xda Atom Exec:
http://www.seeo2.com/product/XdaAtomExec/template/Product.vm
It is manufactured by Quanta, not HTC:
http://wiki.xda-developers.com/index.php?pagename=HTC_Atom_Exec

I think you are mistaken.
There are pictures of 2 phones, one is referred to as New XDA and has a camera on the front panel, therefore 3G.
The other is of the XDA Atom Exec in a state of disrepair. Have another look and let me have you thoughts.
Thanks

Sunnychad said:
There are pictures of 2 phones, one is referred to as New XDA and has a camera on the front panel, therefore 3G.
Click to expand...
Click to collapse
oh! you're right, haven't noticed the camara on first picture before.
don't know which one is it :?

Thanks Sunnychad. Both the O2 Jet and Atom Exec are not phones I'd want. Desperate to have th O2 Trion, just love it's look and feel and want to stay with O2. Please can you keep me posted regarding anything you hear about it's UK release?
Thanks
Al :wink:

Email just recieved....
I've just recieved an email from O2 re. the release of the Tytn, doesn't look good....
"Thank you for your email.
Sorry for the delay in responding, I can confirm that the Xda Trion is not going to be released in the UK, this device is to be sold overseas only. I can only apologise for the mis-leading information provided by customer services, the device as you have stated has been released in Germany, although I am also unsure if it has been released anywhere else. There will be future PPC / WM devices in the future, however as yet we are unable to ascertain what these devices will be and also when they will be released.
My apologies we cannot assist further, however If you have any further problems, please don’t hesitate to contact us.
Click to expand...
Click to collapse

Email just recieved....
I've just recieved an email from O2 re. the release of the Tytn, doesn't look good....
"Thank you for your email.
Sorry for the delay in responding, I can confirm that the Xda Trion is not going to be released in the UK, this device is to be sold overseas only. I can only apologise for the mis-leading information provided by customer services, the device as you have stated has been released in Germany, although I am also unsure if it has been released anywhere else. There will be future PPC / WM devices in the future, however as yet we are unable to ascertain what these devices will be and also when they will be released.
My apologies we cannot assist further, however If you have any further problems, please don’t hesitate to contact us.
Click to expand...
Click to collapse

But are we to believe this latest reponse when the tesing team are actually 'testing' the Trion for the UK now?
Wouldn't take too much from that. You know, I think we just have to wait and see as O2 can't give us anything solid to go by.
Al

O2 UK are not releasing the Trion.

Dave, I don't think anyone can comment about it's release for sure as I've been told by the media dept. at O2 that they are testing the unit for general release in the UK. Also Ive been told by a shop (unbelievable I know) that it is to be released. As well as being told completely conflicting info by other sources.
We'll see.
Al

Related

O2 Mini release uk

First Post so be gentle
I have just got off the phone to O2 techie guys who have told me that O2 have no plans on releasing the mini here in the UK.
He had a list of new handsets and that was not on it....he even did a bit of research for me and phoned me back.
I know you can get it as jam, mda etc but I wanted an O2 branded phone with a new contract - I have my reasons.
Is there going to be a new one with wifi built in that they are waiting for?????
Anyone know any gossip - or can correct me on the release???
hi there,
i emailed o2 uk and they told me that they couldnt tell me when or if it is going to be released. but did state to keep checking there website so it looks like it will be released but they are keeping quiet for some reason???
Uplands seem to think it's going to be released:
http://shop.uplands.co.uk/acatalog/XDA_2_MINI.html
"The launch date is expected to be this quarter and we will post a precise date, as soon as it is released."
as far as i know. O2 are no longer going to release the device on O2 instead they will release the MDA IV (don't know the o2 name) in the summer apparently. this is from one of their employees in the croydon shop. he seemed knowledgable so i'm inclined to believe him, anyway, i got mine from T-mobile so it really doesnt matter to me....
buy it here in Indonesia, and get a contract there.. haha..
cheers!
pbrennan said:
I know you can get it as jam, mda etc but I wanted an O2 branded phone with a new contract - I have my reasons.
Click to expand...
Click to collapse
what're your reasons?

Release Date O2-Germany

Hi,
after a phonecall with a guy from O2 Hotline, I asked about the planned release of the Universal. He told me, that there is actually no release planned after they just released XDA III and the Mini.
Maybe anyone can confirm or better disprove this information...
Cheers Arnd
I'm guessing this is complete b***ocks...
I rang UK O2's Staff Accounts 2 days before the 2i was released to get it ordered, only to be told that the 2i didn't exist and I "must be talking about the 2s"
:roll:
ita01 said:
Hi,
after a phonecall with a guy from O2 Hotline, I asked about the planned release of the Universal. He told me, that there is actually no release planned after they just released XDA III and the Mini.
Maybe anyone can confirm or better disprove this information...
Cheers Arnd
Click to expand...
Click to collapse
Arnd, I would try an O2 store to see what they say. Sometimes the physical locations and Customer Care have differing information.

Anybody know when will t-mobile uk release the new rom?

they even remove the device from their website
so, did they give up MDA Vario?? :?:
They have removed the vario from the website because they are releasing the mda vario II in may, which is the htc hermes - can't wait to see it.
see here http://www.coolsmartphone.com/news2343.html
As for a rom upgrade no-one is sure was meant to be march - people are hope full for may see here http://www.coolsmartphone.com/news2349.html
meschle said:
They have removed the vario from the website because they are releasing the mda vario II in may, which is the htc hermes - can't wait to see it.
see here http://www.coolsmartphone.com/news2343.html
As for a rom upgrade no-one is sure was meant to be march - people are hope full for may see here http://www.coolsmartphone.com/news2349.html
Click to expand...
Click to collapse
where did u get the release date for the vario II
i thought they'd removed the vario from the website as they can't meet demands at the moment - the vario is still available in stores :roll:
I got a vario two days ago but they are not showing on the site as they are continually running out of stock. (not surprised when even on the cheapest web'n'walk package it was only about £36)
The German T-Mobile release date is May but apparently the UK won't be seeing it untill Q4. (Direct from their sales team though who knows if the were fibbing or not)
T-Mobile ARE not releasing the Vario 2 anywhere in the near future. There has been no talk wahtsoever of it being released anytime until Q3!
The real reason for the Vario not being on the website is because the tremendous success of Flext has resulted in a stock shortage. It is T-Mobile policy to remove out of stock handsets from the website so as not to result in huge waiting lists.
in addition and reply to the original question. The AKU2 rom update has not been released becuase for most NORMAL users there is absoultely no need for it.
When T-Mobile release the planned instant email service for Microsoft Exchange I imagine this will release it instantly.
treblechance said:
in addition and reply to the original question. The AKU2 rom update has not been released becuase for most NORMAL users there is absoultely no need for it.
When T-Mobile release the planned instant email service for Microsoft Exchange I imagine this will release it instantly.
Click to expand...
Click to collapse
Do you know if they have it ready? People are buying these things at our place with their own money with the expectation that the ROM upgrade push is coming out any day.
thx for everybody...
so, i may have to wait unitl May??
i think i should use another rom instead..
I think we will be looking closer to June.
To be honest anybody with the technical know how and ability to set up a Microsoft Exchange Server or use a paid service should know how to flash another ROM.
On a bigger scale think how easy it is to setup a blackberry compared with Microsoft Direct Push, imagine the extra calls into technical support for those wishing to use it.
However WHEN the full service is release it will be beat everybody else!
is it available in t-mobile stores?
is there a chance to get a mda vario in one of their stores? id like to buy one but its not possible online because it was removed already from their site.
thanks.
Re: is it available in t-mobile stores?
mutejute said:
is there a chance to get a mda vario in one of their stores? id like to buy one but its not possible online because it was removed already from their site.
thanks.
Click to expand...
Click to collapse
I rang up the sales line (number is on the site) and ordered a Vario straight away on flext 35 and Web n Walk. Got the 25% discount also and the phone arrived next day . Give them a ring, i dont think they plan on adding it back to the site for some time.
thats a good idea. will call soon. thanks a lot.
This is what I have just today been told about the ROM upgrade....
-----
From: Incident.Managment [mailto:[email protected]]
Sent: 11 May 2006 13:16
Thank you for your email regarding AKU for your MDA Vario.
We have a new ROM version scheduled for release by the end of next month. At the moment, however, we are unsure of whether or not it will have the facility for push email. We are still in the process of deciding what features to add/improvements to make.
Our download site is: www.t-mobile.co.uk/webnwalksoftware
If you check there at the end of June then if all goes to plan the new ROM will be available there. We are not sure if we are going to release AKU2 as there may be issues relating to our own blackberry service if we release it as they could be in direct competition to one another. Blackberry on the Vario is another thing that we are looking into releasing with the next ROM.
-----
need to wait until the end of june and without aku2????
it is totally unacceptable..
use O2 or qtek rom is better...
The AKU for t-mobile is now out....
Also on the CPW site the MDA Vario is quoted as 'discontinued'....
What everyone finding t-mobile coverage like? It used to be shocking, but unlimited data is an interested prospect.
buzbe
i just checked the t-movile website but its not showing anything new. where did you get your infofrom? or where can i download the rom?
thx
bhayani
here
http://msmobiles.com/news.php/5227.html
as long as you can read german... but its a step!
Danke :lol:
Ace! That must mean the UK Version is out soon!!!
...least i hope so :?
I've got the German download. I can read enough German to run this and make it happen, but what it doesn't tell me is whether this is a .WWE or a .DE ROM update. Obviously I don't want to apply it and find it's all German. Can anyone who has applied the ROM confirm if it's Worldwide or just German?
Cheers!

T-Mobile UK and Windows Mobile 6

I sent an e-mail to T-Mobile asking if they were planning to make an ROMS available and whether or not they would be offering a ROM upgrade with Windows Mobile 6. Below is the response that I received; Good Morning
There are no plans at present to release a rom update for the MDA Vario 2.
When there have been new operating systems for windows mobile devices released these have never been available as an upgrade, only as a new device model.
Hope this answers your questions.
[FONT=&quot]Kind Regards
T-Mobile[/FONT][FONT=&quot]
[/FONT][FONT=&quot]I've even e-mailed T-Mobile back telling them that it works on the Hermes, but they're still insistant that I won't get it throught them. [/FONT][FONT=&quot]So with regards to Windows Mobile 6, will Microsoft make this available in a way that I could purchase it?
[/FONT]
I was hoping that they are going to release on for the Wizard. By the looks of it, I'll be going Underground.. or getting Beautiful
Anyway, I'm just wondering how accurate this information is. Just that his/her English sounds weird to me (eg. "When there have been..." and the rest of the sentence), probably some young girl at India T-Mobile call center hired to answer emails?
I dont think that you are wrong there....
I feel that they are working on something in the background and waiting for all the issues to be ironed out before releasing any update...
I am wondering if there is going to be a cost involved or weather they are going to only give it to NEW hermes????
T-mobile = Unpredictable
D
I would be interested in how T-Mobile would react if there was a large scale request for it.
I spoke to T-mobile a week ago regarding problems with the Vario II. After speaking with their tech support people, the customer rep told me that they are testing ROM updates for the vario II and expected it to be available in a month.
So keep checking http://www.tm-phonedownloads.com/
I didn't ask about WM6. I doubt they'd release it for the Vario II as it could affect sales of future devices, but if they get the majority of the problems sorted (particularly bluetooth) i'd be happy enough. I'm on my 2nd handset.

T-Mobile UK Suck

I am currently using the T-mobile US 2.26 rom, however MMS doesnt work, and only worked when i installed the T-mobile UK one, however it was crap..
so i went on a mission and E-mailed T-mobile about my concerns and to ask about new uk roms.
My initial post said:
[From .CO.UK]
message:hi, i was just wondering when the next UK T-mobile ROM for the MDA Vario is due to be released? as the last one was over a year ago..
thank you
joshua,
Click to expand...
Click to collapse
Then i recieved this very unhelpful reply!
Some unhelpful prick at t-mobile uk said:
Hello Joshua.
Thanks for your email enquiring about the MDA phone.
I'm glad that you've emailed me today, I'll certainly help you further.
I'm afraid that this model isn't currently available in our range of phones. And I can't tell you if this phone will be released by us in the future.
I can understand this may be disappointing, but we are constantly expanding our range of phones. So please visit our website on a regular basis to keep up to date with the new ones we release.
We've also got some great deals on offer at the moment that you might be interested in. These offers are also updated when we launch new phones. You can view all of our current offers by clicking here.
Thanks again for contacting me Joshua and I hope that this information is useful.
If you've any more questions please feel free to reply to this email or contact us again through our website.
Kind regards
Priyadarshini Kanduri
Customer Services Email Team
T-Mobile
Click to expand...
Click to collapse
So:
1) The MDA Vario isnt in their range of phones? and they do not plan to release it? [IS THIS GUY NEW?? WHAT A PR!CK!]
2) I have an MDA Vario, a phone still retailing over £150 for a top notch SECONDHAND phone.. however.. he is trying to sell me another phone when i ask about a new ROM for mine??
i replied.. bit annoyed by this fact:
My Reply said:
You say that the MDA Vario is not in your range of phones.. yet you provide roms for it, and supply it on contract? how does that work?
i dont think it is very fair that some people have got the phone with you, however have a backdated ROM.
is there any chance Windows Mobile 6 will be coming to the Vario? or will i have to wait for an american ROM? as at least they know what they are talking about.
Click to expand...
Click to collapse
then i recieved this:
someone who knows what they are talking about... said:
Good afternoon Joshua.
Thank you for your email.
I am afraid that we will not be releasing an update for our current range of phones to change them to Windows Mobile 6. It has been decided that we will leave our Windows Mobile 5 phones as they are for the remainder of their lives.
In terms of updates for our Vario, I would doubt that we will release any future ROMs for this phone. Generally speaking, we do not release any more ROMs for phones once the newer version of it comes out, in this case the Vario II. I won't say for definite that this will be the case, however this is what we have done in the past.
Thank you for your time.
Kind regards.
Paul Byrne
T-Mobile
Click to expand...
Click to collapse
So there we go.. us MDA Vario users (especially in the UK) have heard it.. T-mobile UK have left us in the dark with a ROM over a year old with no plans to update it!
Guess we will have to stick to custom ROMs!
So dont get your hopes up for T-mobile WM6 roms for the wizard!
My Reply from T was diffrent when enquiring about the MDA upgrades to Mobile 6...
They seemed pretty forth comming with details ...
Granted the request was 2 months ago, perhaps T's stance has changed since ...
Will follow up and see what happens
Hello
Thank you for your email.
We are currently carrying out testing on our handsets to check the compatibility, and the release of Windows Mobile 6 will be dependant on the results of this testing.
Unfortunately we have no timescales as to when this testing will be completed.
If it becomes available then this link will allow you to download the update
http://www.t-mobile.co.uk/help-and-advice/phone-support/software-downloads/
Best Regards
Ilene Bradshaw
T-Mobile
On 22/06/07 17:49, [CIADDI] wrote:
With the release of Windows Mobile 6, how would I be required to update my phone, would I be required to upgrade my phone to a diffrent handset, or will Windows Mobile 6 be available as a firmware update to my current handset.
Click to expand...
Click to collapse
Click to expand...
Click to collapse
so basically t-mobile haven't really got a clue?
kingsizeriz said:
so basically t-mobile haven't really got a clue?
Click to expand...
Click to collapse
Possibly, sounds like a classic case of corporate "head does not know what mouth is saying"
I've just sent a request for T UK to confirm mobile 6 upgrades, could take a few days to get a response.
cool keep us updated mate, as if not i might switch to o2 again.. (my phones actually o2 xda mini S) but i use t-mobile simcard, and t-mobile rom is a good base.
Get the WM6 Faria Crossbow ROM, I've had it for a month, and it is by far the most complete ROM i've ever jacked around with. It also comes with a customization wizard for multiple carriers, which sets up MMS effortlessly. I would consider looking into that, rather than load any customized ROM with extra BS you dont need.
elcanela said:
Get the WM6 Faria Crossbow ROM, I've had it for a month, and it is by far the most complete ROM i've ever jacked around with. It also comes with a customization wizard for multiple carriers, which sets up MMS effortlessly. I would consider looking into that, rather than load any customized ROM with extra BS you dont need.
Click to expand...
Click to collapse
i had it, and it kept sending text messages, it used £3 credit for no actual message..
i stopped customization anyway so its a clean ROM i just added the setting cabs.
T have got back to me!
Thanks for your email Paul, with regards to a Windows Mobile 6 upgrade for the MDA Vario II.
I'm pleased you've emailed me as it allows me to look into this for you.
After checking this, I can confirm that T-Mobile won't be providing an upgrade for our current Windows Mobile 5 devices, including the Vario II.
We've launched Windows Mobile 6 on our MDA Touch handset and are planning on releasing a Vario III sometime later this year.
We should also be releasing further handsets with Windows Mobile 6 later in 2007 and 2008.
There has also been a few incidents of customers downloading the upgrade version of Windows Mobile 6 from T-Mobile USA, however I would strongly recommend not to do this as this could damage your handset and invalidate your warranty.
Thanks again for taking the time to email me about this Paul, I'm pleased I've been able to help.
If you've any further questions, please reply to this email and I'll be happy to assist you.
Kind regards
David
Customer Services Email Team
T-Mobile
T-Mobile (UK) Limited
Click to expand...
Click to collapse
So there you have it, T-Mobile UK will not provide Mobile 6 for Mobile 5 handsets
Doesn’t bother me, gives me an extra bargaining chip when I want to upgrade, still I doubt I would move from T, their data plans are by far the best out there at the moment, and I'm a very heavy data user.
Time to start softening them up a bit to get a cut rate Vario III
For the time being though I'm happy with WM5, bugs an all

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