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Quick question when using pie to surf the net does it hang for a while on locating the web page or does it work instantly.
I have just got the Tytn and looking at web pages using 3g is really slow and really not very usable
I am using tmobile uk 3g network
after inputting a web address it hangs on locating for up to 60 seconds then loads the page very wuickly after that
Anyone any ideas
Thanks
Chris
Very strange. I dont have this problem. The first time a UMTS connection must be established and it is 5 or 6 seconds. The next request are very fast. May be you have established the DNS servers manually?
I get that, browsing using GPRS is painful on t-mobile
how about using opera 8.6 http://opera.com
I too have this problem with T-Mobile, On connecting to the internet over GPRS or 3G GPRS it will hang for some time, wether its internet explorer or other internet services I have on the device (HTC Universal).
As I have web and walk I just leave it connected, but its not ideal. I wonder wether its the T-Mobile servers working slowly to authenticate the handset for internet use.
Its been fine upto the last month or so.
adam_beasley said:
I too have this problem with T-Mobile, On connecting to the internet over GPRS or 3G GPRS it will hang for some time, wether its internet explorer or other internet services I have on the device (HTC Universal).
As I have web and walk I just leave it connected, but its not ideal. I wonder wether its the T-Mobile servers working slowly to authenticate the handset for internet use.
Its been fine upto the last month or so.
Click to expand...
Click to collapse
Is weird .... Im using unlimited internet T-Mobile NL (UMTS 3G) without any problem ... never freezing and the speed is very stable...
cheers
indra9110
adam_beasley said:
I too have this problem with T-Mobile, On connecting to the internet over GPRS or 3G GPRS it will hang for some time, wether its internet explorer or other internet services I have on the device (HTC Universal).
As I have web and walk I just leave it connected, but its not ideal. I wonder wether its the T-Mobile servers working slowly to authenticate the handset for internet use.
Its been fine upto the last month or so.
Click to expand...
Click to collapse
I have exactly the same problem with an MDA Pro. Fine until a month ago now slow on 3g. GPRS though is fine.
I'm actually quite relieved to find that it isn't just me !
Stu
StuBFrost said:
I have exactly the same problem with an MDA Pro. Fine until a month ago now slow on 3g. GPRS though is fine.
I'm actually quite relieved to find that it isn't just me !
Stu
Click to expand...
Click to collapse
Its also become random now, somtimes it connects and its instant, and actually fast even on normal GPRS, other times it can take over a couple of minutes to locate and open a page.
Doesnt seem to matter whether its a full signal or not, whether its after a reset or anything, totally depends on what T-Mobile feels like.
Maybe it cant cope with the number of web'n'walk use now.
Absolutely agree with you as you have described precisely what my symptoms are.
Hopefully if enough people complain to T-Mobile about it, they might actually admit there is a problem and fix it.
Maybe the delays are because http traffic is proxied
Maybe the delays are because http traffic is proxied....
It looks like Orange are operating a proxy or some other form of protection. A few weeks ago I discovered that they had something in place to restrict access to adult sites, wouldn't have bothered me other than the site I was trying to visit was xda-developers.com.
Even followed their link to get the site unblocked and got a nice little responce stating "Your request has been actioned and the content is confirmed as only suitable for customers over the age of 18." before getting their filtering disabled.
adam_beasley said:
StuBFrost said:
I have exactly the same problem with an MDA Pro. Fine until a month ago now slow on 3g. GPRS though is fine.
I'm actually quite relieved to find that it isn't just me !
Stu
Click to expand...
Click to collapse
Its also become random now, somtimes it connects and its instant, and actually fast even on normal GPRS, other times it can take over a couple of minutes to locate and open a page.
Doesnt seem to matter whether its a full signal or not, whether its after a reset or anything, totally depends on what T-Mobile feels like.
Maybe it cant cope with the number of web'n'walk use now.
Click to expand...
Click to collapse
Exactly how i seem to find it, either it works or doesnt. There seems to be nothing u can do either to make it work, reboot, change from UTMS to 2g ot what ever. Nothing has any bearing and its most annoying, tbh i wish id never got the universal now as its a huge piece of junk, or at least the t- mobile ones are. Ive used a 02 one and its just soooooooooooooo much faster in everything.
im using the latest rom and even after flashing its still sluggish before anything is installed.
adam_beasley said:
StuBFrost said:
I have exactly the same problem with an MDA Pro. Fine until a month ago now slow on 3g. GPRS though is fine.
I'm actually quite relieved to find that it isn't just me !
Stu
Click to expand...
Click to collapse
Its also become random now, somtimes it connects and its instant, and actually fast even on normal GPRS, other times it can take over a couple of minutes to locate and open a page.
Doesnt seem to matter whether its a full signal or not, whether its after a reset or anything, totally depends on what T-Mobile feels like.
Maybe it cant cope with the number of web'n'walk use now.
Click to expand...
Click to collapse
Exactly how i seem to find it, either it works or doesnt. There seems to be nothing u can do either to make it work, reboot, change from UTMS to 2g ot what ever. Nothing has any bearing and its most annoying, tbh i wish id never got the universal now as its a huge piece of junk, or at least the t- mobile ones are. Ive used a 02 one and its just soooooooooooooo much faster in everything.
im using the latest rom and even after flashing its still sluggish before anything is installed.
Having been in a T-Mobile 3G area most of today (Loughborough, Leicestershire) the service itself has been as quick as ive ever used it, getting around 270k on a fairly medium signal.
The times it hasnt worked (long first time loading) it has returned to me with a server or IP error. I just assume that as web'n'walk is unlimited, but has restrictions on use, that the servers are overloaded trying to monitor or prevent certain services working.
Its been picking up a bit lately tho, im suffering the waiting times less and less each time I try. Tho 3G UMTS has really sucked the life out of my battery today, it may be best I keep it on 2G instead.
Haven't noticed any of these problems on T-Mobile in and around London. Have you all removed your "Content Lock"?
As mentioned earlier by Taz69, connection may be slowed down by the T-Mobile servers checking to see if you're 'allowed' to visit various sites?
I disabled my content lock ages ago using 'My T-Mobile' on www.t-mobile.co.uk - give it a go if you haven't already, it may make a difference?
My content is unlocked and always has been so it isn't that umfortunately.
PC_Arcade said:
I get that, browsing using GPRS is painful on t-mobile
Click to expand...
Click to collapse
So, Im not the only one :roll: Do you get the problem where it can take 30+ secs to switch between GRPS and 3G too?
Also, I spoke to T-Mobile about slow speeds and lack of connetivity - I can hardly get a signal in my office, although I am sat across road from a T-Mobile mast!!!
They said that as the mast across road was congested, my device was connecting via a mast further away (I like the idea of it not trying to get on a congested mast, but distance causes problems with connectivity too :roll: )
Other thing they pointed out was, if you call them with the postcode that has the problem, it gets logged...enough logs and they escalate it (I'm up to 6 logs in my postcode now lol)
How can I tell if it's switching? Mine says "Connected (GPRS, 3G)"
Since (re)removing the lock it does seem significantly faster though
If your connected via standard GPRS then the connected logo at the top of the screen will have a G on it, if your connected via 3G GPRS then it changes to a U (for UTMS).
Ive always had a delay swapping between the 2, yesterday my 3G signal kept dropping so it would switch back to 2G, and it kept doing this so much I couldnt get any internet for about 5 mins. I know you can turn the UMTS band off, but this makes buying a 3G phone pointless.
I have content lock off since day one, and its always been fast. Today theres been bo problems with the service at all, fast logon, good speed connections etc.
Seems a random thing lately, but its only been lately. Its been fine for a few months before, so hopefully its somthing there working on and it slowly getting sorted.
The problems could be down to the pay and go users Web and talk, for a max of £1 per day they get unlimited internet, see t-mobile for more info, this could be eating servers bandwith within certain areas, i was able to logon this morning, but after 9am i keep getting page cannot be found errors, The little u and the 2 arrows show me I'm conneted but i cant load any pages, I hope this is the case and t-mobile sort this out asap
I have had the same problem now for around a month. I am using Opera 8.60 and it takes around 1 minute to actually resolve the host name. Sites with adverts on take forever. I contacted T-Mobile and they said that the signal in my area is really good and there shouldn't be a problem. They told me to take the sim card out, wait 30 seconds and then reinsert it, and then try.
I have not yet had any luck, and it seems to be the same throughout the country, as I was in Cornwall over the weekend on holiday and it was just as bad.
P.S. I am in Liverpool, and I have a full 5 bar umts signal.
last few days i've been experiencing very strange problem using w'n'w service on T-Mobile UK. let's say i'm connected, i can browse web, check mail, etc. when i close (or i loose, i.e. in the Tube) GPRS/3G session and then try to reconnect, my Vario II is popping out error balloon 'The answering modem has disconnected. ...' straight away *every time*. only thing which solves the matter is switching off and back on again Phone module (just like switching off/on mobile phone). same thing happens when i connect both in 'Auto' and 'GSM-only' modes.
i surely didn't change anything with connection settings lately. it also used to work without any problems a week ago or so, and i thought it's network-related problem. i wrote a complain to customer service, but lady called me back and suggested doing a hard-reset, which obviously i'd like to avoid. :/
do anyone here also experiencing that problem on T-Mobile UK network (particularly in London)?
I had exactly the same problem with my mda vario I. I had to go in and out of flight mode which then allowed me to reconnect.
Recently I've had to do a hard reset and now it works perfectly.
There was a post which said something about deleting the settings in network management my memory is a little hazy though. A search on this site should bring it up
I'm currently experiencing the same thing on my Vodafone PDA 1605 with an Orange SIM. I get the exact same error message ballon every time I disconnect from GPRS. It's happened to me ever since I've had the unit, which is only about a month now. I've tried to find a fix for it on here but have come up empty.
Let me know if you find anything else out!
problem's solved! the reason was a defective BatteryStatus today plug-in - i'm using beta version of it, which had some bug preventing data sessions from reconnecting. i have now installed newest version, which has that bug fixed and my connection are working fine now!
thx for all for suggestions.
well... I have no answer to Your question... but... pozdrawiam z Bedford..
a vario II to swietny wybor
peace
bronx said:
well... I have no answer to Your question... but... pozdrawiam z Bedford..
a vario II to swietny wybor
Click to expand...
Click to collapse
hehe, czyrs mejt ))
Quite often these days I am getting the issue mentioned above. Even soft resets do not seem to help. Until I reset a few more times.
What might be the cause of this? Thanks.
Hope someone might be able to assist on this. Thanks.
I'm also getting this message nearly every time I try to make a call. The phone then looks like it resets the connection with the cell tower and it successfully completes the call on the second try. Then the next time I try to call someone else it fails again. I came to this forum to see if anyone else has experienced the same problem.
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
BlindDriver said:
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
Click to expand...
Click to collapse
thanks for the update, i however am experiencing this issue once in a while and it is not with the activesync running nor a data connection going on. ugh..... guess mine is odd
Me too
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
yup, everything rocks in it except the phone functionality really needs to be improved to be more usable.
do you know how i can use the phonepad to do t9 for replying SMS ? right now i am finding it hard to do so as i need to use the normal input methods which is not as easy as a normal cellphone
omg I'm from Singapore using Starhub think I'm having the same problem too. Dopod 838 pro.
A soft reset works for me, but very frustrating coz you dunno whether you are missing calls - the screen shows mobile is up with signal and all but people can't call in.
Just started happening to me past few days but then again I just took over the phone from a friend who bought it 3 months ago (latest batch)
So frustrating. ... seems related to the activesync.. but then again still happens when activesync's not involved.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
Same here anytime Cingy plays with towers, have you ever got a message stating the call can not be completed at this time? Been getting that one lately as well.
I think that it could be an issue with the phone heightened by the nature of the cell network.
I am wondering if the phone has issues handing off between cell towers as I have the band tab active and there are freq choices so I wonder if the phone even on gsm has some issues dealing with hand offs.
I locked it on gsm and still had issues with the phone. I locked it on 850 and still had phone issues. Put it in auto for the freq and still had issues.
On the U network on Cingular since its the only one the phone is excellent. Data and voice work great. So it will get better in the US for us on Cingular. But man its going to be really annoying during the roll out.
I'm on T-Mobile and I'm seeing this problem as well. (It didn't go away after closing ActiveSync like I said it did earlier.) The weird thing is that this wasn't a problem until about a week or two ago; now all of the sudden it's happening constantly.
Also, I just installed the newest HTC ROM (1.35.255.2) yesterday and now my phone has started to drop calls. I've never had a problem with dropped calls in the 2.5 years I've lived in this apartment.
Ain't technology grand?
Well things have not improved for me. Today after 8 resets the phone finally settled down and did not freeze and was able to get on the network. It has been terrible for me the last 2 weeks...
I removed the eten dialer skin I was using. I wanted to make sure it was not due to replacing the Cingular phone skin.
We shall see tomorrow if the phone is able to work without multiple resets..
If not it is off to a hard reset and re-load to see if that improves it any...
I have taken the plunge and did a hard reset plus reinstall of everything. I had the same apps installed again and the problem seems to be gone now. *touch wood* hopefully this doesn't come again... a restore takes too long. I have also installed Sprite and did a full backup of the phone including the memory card just to be safe.
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
returned
Well I returned mine. Did the warrenty exchange. So far so good. No freezing and the phone seems to hold onto the network ok now.
I truly believe mine was defective. As the phone would show searching and not connect to the network.
I think that not being able to make a data connection is a network issue as it clears up in a few days.
pvs said:
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
Click to expand...
Click to collapse
also in the same area, experiencing similar problems within certain specific locations. Noteably these are locations that I get SPOTTY UMTS service, so I assume a tower upgrade is in progress or something that is causing this. Where I have full umts service, the problem does not occur.
at times i have signal, but calls don't come through (rings to calling party, but goes to voicemail before my device rings).
This is something related to 3G because when the sim is put in a blackberry 8700c, everything works A-OK.
Glad to know i am not alone in this
I have similar problems. Especially in the university of Hannover. There is UMTS. Since a few days Data Connections via Active Sync don't work.
Before I had problems with calls. For example freezing during call.
And of course in the university and on other places I have often to do calls twice.
I called O2 for that problem. They are upgrading the cell around the university to HSDPA.
Hi to all !
I had the same problems, then i removed the microSD card and the problem was gone. Now i am testing the phone without miroSD card. I forgot to say that i had the problems with boot too(No GSM) and now it boot perfectly.
Best regards
O2 XDA Trion (dopod rom)
I finally had to return the phone under warrenty. It degraded to no gsm all the time fresh from a hard reset with no mem card. The new device has been flawless radio wise for a week now.
Problems with XDA Trion SOLVED !!!
Hi again !
The microSD card was NOT the problem ! I tested the phone without SD card but that was not the problem. Then i go to my provider and change the SIM card with new one (the old one was very old so i buy new one) and wauuu it works. The XDA TRION needs the sim card with UMTS suport then it will work fine. So far NO freezing at all. I will let you know in a few days if something strange will hapen.
Best regards
Hi, to all with the problem “The operation failed” when trying to make a call:
Try to switch off bluetooth (specially if you are in UMTS (CMDA) network) and then try to make a phonecall again.
For me this helped to solve it.
First I also thought that it’s only a Provider network problem (I have 2 different providers, with one it works, with the other I have the “operation failed” problems).
So it is 100% a phone software problem. (Shame to HTC)
Give feedback if it helped you too.
I have a problem reconnecting to the Internet using GPRS/3G on my T-Mobile Vario II.
It (usually) connects to the Internet first time without problems (although recently even this has been so-so) but I can never (rarely) connect a second time after I have disconnected.
I've posted about this before and been advised to: (1) don't disconnect (but this runs down my battery and the phone gets hot); and (2) stop all running programs since one my be interfering with the connect (this sometimes works - but usually not).
I have discovered a full-proof way of reconnecting is to use Communication Manager to manually disable my phone and then re-enable it - but this is a pain.
So, I have a few questions.
1. Does any other T-Mobile/Vario user have this problem?
2. Is there any way to cure my problem?
3. Is there a better workaround?
Cheers.
Bobby
bobbyelliott said:
I have a problem reconnecting to the Internet using GPRS/3G on my T-Mobile Vario II.
It (usually) connects to the Internet first time without problems (although recently even this has been so-so) but I can never (rarely) connect a second time after I have disconnected.
I've posted about this before and been advised to: (1) don't disconnect (but this runs down my battery and the phone gets hot); and (2) stop all running programs since one my be interfering with the connect (this sometimes works - but usually not).
I have discovered a full-proof way of reconnecting is to use Communication Manager to manually disable my phone and then re-enable it - but this is a pain.
So, I have a few questions.
1. Does any other T-Mobile/Vario user have this problem?
2. Is there any way to cure my problem?
3. Is there a better workaround?
Cheers.
Bobby
Click to expand...
Click to collapse
Hi Bobby, I had exactly the same problem with mine, I even phoned T-Mobile up a few times and they went though re-entering settings which worked once but then wouldn't connect again, after searching I came across a thread that mentioned a setting which needs to be turned on which is HSPDA, I phoned up T-Mobile and they put this on my account (it dosen't cost anything) and it now works perfectly every time plus it is a lot faster, I am getting between 750 to 1300 kbps where I was getting about 250-300 (before the connection problems), hope this helps
Thanks for the advice. I'll give it a try.
I am amazed to discover that HSPDA is not enabled by default by T-Mobile. What's that about?
I phoned T-Mobile and the support person confirmed that HSPDA is not enabled by default and has to be requested and takes "up to 24 hours to become enabled".
So I'll check tomorrow if this cures my problem.
The T-Mobile person claimed that this would not effect my problem and suggested I disable 3G and connect via GPRS.
bobbyelliott said:
The T-Mobile person claimed that this would not effect my problem and suggested I disable 3G and connect via GPRS.
Click to expand...
Click to collapse
It won't, the two are unrelated. I had the same problem a few months back and it miraculously cleared up. I wish I could tell you I knew why, but I do remember that I uninstalled some applications and removed a few things on the today page. All I can suggest is giving it a try and see what happens. Maybe post a list of your apps and I'll see if I recognise any?
Lee.
bobbyelliott said:
Thanks for the advice. I'll give it a try.
I am amazed to discover that HSPDA is not enabled by default by T-Mobile. What's that about?
I phoned T-Mobile and the support person confirmed that HSPDA is not enabled by default and has to be requested and takes "up to 24 hours to become enabled".
So I'll check tomorrow if this cures my problem.
The T-Mobile person claimed that this would not effect my problem and suggested I disable 3G and connect via GPRS.
Click to expand...
Click to collapse
Don't know why they do not set up HSPDA as a default, maybe they are trying to restrict the usage? I did read on another forum that T-Mobile can be reluctant to turn HSPDA on and it may take a few calls to them to actually getting it switched on properly
When they turned HSPDA on my problem with not connecting was solved instantly while I was on the phone to the tech guy, he had rung me back on my landline and got me to do a soft reset while speaking to him and it has been fine ever since, he did go on to say that this had nothing to do with my problem and that it is not any faster than normal 3G in most cases but it has solved it and it is much faster, obviously just a coinident then
Before hand I did wonder if it was due to any apps I had loaded but I did a hard reset at one point to bring it back to the T-Mobile default settings and the problem was still there
LeeJS said:
It won't, the two are unrelated. I had the same problem a few months back and it miraculously cleared up. I wish I could tell you I knew why, but I do remember that I uninstalled some applications and removed a few things on the today page. All I can suggest is giving it a try and see what happens. Maybe post a list of your apps and I'll see if I recognise any?
Lee.
Click to expand...
Click to collapse
It hasn't. :-(
Here is a list of all the (extra) programs installed on my Vario.
Yahoo Go
Office Onenote Mobile
GooSync
VITO Audio Notes
pRSSreader
eWallet
Skype for PPC
MS Live Search
ListPro
Fizz Traveller
Thanks for trying to help.
variotwo said:
When they turned HSPDA on my problem with not connecting was solved instantly while I was on the phone to the tech guy, he had rung me back on my landline and got me to do a soft reset while speaking to him and it has been fine ever since, he did go on to say that this had nothing to do with my problem and that it is not any faster than normal 3G in most cases but it has solved it and it is much faster, obviously just a coinident then
Click to expand...
Click to collapse
How do I check if HSPDA is actually turned on?
Hi Bobbyelliot
How's Glasgow?
Best way to check HSDPA is to run a speed test by running DSL Reports in your browser:
http://www.dslreports.com/mspeed?jisok=1
Works on a PC as well as a speed check if you pick higher file sizes.
On your Hermes:
speed
300-400 kbps = UTMS
500+ = HSDPA
Cheers
Mike
bobbyelliott said:
It hasn't. :-(
Here is a list of all the (extra) programs installed on my Vario.
Yahoo Go
Office Onenote Mobile
GooSync
VITO Audio Notes
pRSSreader
eWallet
Skype for PPC
MS Live Search
ListPro
Fizz Traveller
Thanks for trying to help.
Click to expand...
Click to collapse
OK, of those, the only ones I've used are eWallet and MS Live Search, which are still installed and running fine. I think I may have had a trial of pRSSReader which is no longer on the device so it might be worth uninstalling that just in case. I'm not convinced it will make a difference but it's worth a try.
What today plugins are you using?
Lee.
One suggestion...
I had only one application disabling any re-connect: evenbyte.com PHone Security System (v1.1.2.2) - after deinstalling everything worked fine again.
Now I am using UTA3 - works.
Might help me then as well. As when im in a 3g area my net access is painfully slow yet in a gprs area i get around 51kb but hsdpa speeds would be better of course!
Do i have to be the account holder to ask them to?
tmobile dns failure on 3g
I have had a t-mobile vario 2 for the last 5 months. when I first got the phone I was excited to get the hsdpa activated and quickly phoned up tmobile and got through to a tech guy who activated it. I didnt really notice much speed improvement and tmobile only shows the 3g and not the h for hsdpa, but I was pretty happy with my speeds of around 70kbit/sec (tested through http://www.dslreports.com/mspeed?jisok=1. I downloaded fieldtest_157 which showed that I was connected to hsdpa but the values showed through hsdpa cqi status were very low.
About 1 month ago I was suddenly unable to go online whenever my phone went into 3g mode, my phone would show it connected but wouldn’t find any addresses. I was only able to when it switched to gsm. I phoned tmobile to get the problem fixed. they said it was a known issue with the phone and made me permenantly switch my phone to the gsm network. I was basically told that my phone does not support 3g and hangs on switching from gsm to 3g for no apparent reason and that they were working on the problem. they must have done something on their side because when I switched to phone back on to auto network switching, I got gsm and 3g connectivity and downloads but not hsdpa (checked with fieldtest_157)
next day because I was unhappy with the download speed I phoned tmobile and asked for hsdpa reactivation. the first level who answered made me hang on and reactivated hsdpa. same problem cant download except on gsm switch. rephoned tmobile and got through to another 2nd level tech guy and explained all my connection problems.he said that my phone had never been hsdpa connected and connected it for me. what do you know Im suddenly getting 950kbit/sec speeds and hsdpa cqi status shows all high teens or 20's. for some reason my battery is lasting allot longer and 5 months after getting the phone Im happy. moral of the story is to download fieldtest_157 from:
http://wiki.xda-developers.com/index...e=Hermes_Utils
and check hsdpa status because either lots of bull is being told to tmobile customers or there are some pretty stupid people working there.
I was getting lots of dns failures (except in gsm) and getting really fraustrated. I was going to ask for deactivation of hsdpa. Luckily the technician I spoke to (about the tenth person in 3 days) that eventually got me connected, new his stuff. He tried to trick me into admitting that I was using my phone as a modem for my computer and only connected me after I denied it. after he changed something on his side, he made me pull out my battery and do a soft reset. Everythings now how I expected when I bought the phone. It might sound like conspiracy theory but I got the feeling that he only connected me when it sounded like I knew slightly more than the average Joe. My hsdpa connection has been faultless ever since. Getting consistently high speeds even with 1 bar. On 3g!!
I had low fieldtest numbers before my proper activation. now all much higher teens or twentys
keep phoning tmobile until the problem is fixed!! and speak to someone who doesnt have to read a set of respone instructions and has some real knowledge.
Hope this helps
Cheers craig
Moderator edit: Links fixed - now working.
This story is worryingly familiar to me. I can relate to every part to it, up yto (but not including) the last part about getting HSDPA activated. I suspect I am in the same position.
I'll download the utility and check my connection - although right now I can't even get 3G on my handset (I have also been told to use GPRS instead of 3G).
Thanks for the info.
BTW can you post a full URL to the Hermes utility to check if I have HSDPA activated? The link above does not work.
bobbyelliott said:
BTW can you post a full URL to the Hermes utility to check if I have HSDPA activated? The link above does not work.
Click to expand...
Click to collapse
http://wiki.xda-developers.com/index.php?pagename=Hermes_Utils
just checked this and it is working
cheers
craig
Update on my Vario/T-Mobile Internet re-connection woes
I've tried a few things since last posting.
I removed pRSSReader (no change) then removed Skype (no change).
I had previously phoned T-Mobile to enable HSDPA (which they claimed they did but people on this forum have indicated they might not do at the first request).
My phone (Vario II on T-Mobile in the UK) will still not reconnect to the Internet once I've connected and manually disconnected.
Oddly, I recently downloaded a small program to change my radio from GPRS to 3G (and vice versa) and if I do this then I can reconnect. Also, if I switch off my phone (inside Comm Manager) and then switch it back on I can reconnect. Obviously, resetting the radio clears my problem.
So I'm sort of stuck.
Finally, 3G is still not working in the Glasgow area.
craigsad77 said:
I have had a t-mobile vario 2 for the last 5 months. when I first got the phone I was excited to get the hsdpa activated and quickly phoned up tmobile and got through to a tech guy who activated it. I didnt really notice much speed improvement and tmobile only shows the 3g and not the h for hsdpa, but I was pretty happy with my speeds of around 70kbit/sec (tested through http://www.dslreports.com/mspeed?jisok=1. I downloaded fieldtest_157 which showed that I was connected to hsdpa but the values showed through hsdpa cqi status were very low.
About 1 month ago I was suddenly unable to go online whenever my phone went into 3g mode, my phone would show it connected but wouldn’t find any addresses. I was only able to when it switched to gsm. I phoned tmobile to get the problem fixed. they said it was a known issue with the phone and made me permenantly switch my phone to the gsm network. I was basically told that my phone does not support 3g and hangs on switching from gsm to 3g for no apparent reason and that they were working on the problem. they must have done something on their side because when I switched to phone back on to auto network switching, I got gsm and 3g connectivity and downloads but not hsdpa (checked with fieldtest_157)
next day because I was unhappy with the download speed I phoned tmobile and asked for hsdpa reactivation. the first level who answered made me hang on and reactivated hsdpa. same problem cant download except on gsm switch. rephoned tmobile and got through to another 2nd level tech guy and explained all my connection problems.he said that my phone had never been hsdpa connected and connected it for me. what do you know Im suddenly getting 950kbit/sec speeds and hsdpa cqi status shows all high teens or 20's. for some reason my battery is lasting allot longer and 5 months after getting the phone Im happy. moral of the story is to download fieldtest_157 from:
http://wiki.xda-developers.com/index...e=Hermes_Utils
and check hsdpa status because either lots of bull is being told to tmobile customers or there are some pretty stupid people working there.
I was getting lots of dns failures (except in gsm) and getting really fraustrated. I was going to ask for deactivation of hsdpa. Luckily the technician I spoke to (about the tenth person in 3 days) that eventually got me connected, new his stuff. He tried to trick me into admitting that I was using my phone as a modem for my computer and only connected me after I denied it. after he changed something on his side, he made me pull out my battery and do a soft reset. Everythings now how I expected when I bought the phone. It might sound like conspiracy theory but I got the feeling that he only connected me when it sounded like I knew slightly more than the average Joe. My hsdpa connection has been faultless ever since. Getting consistently high speeds even with 1 bar. On 3g!!
I had low fieldtest numbers before my proper activation. now all much higher teens or twentys
keep phoning tmobile until the problem is fixed!! and speak to someone who doesnt have to read a set of respone instructions and has some real knowledge.
Hope this helps
Cheers craig
Moderator edit: Links fixed - now working.
Click to expand...
Click to collapse
I just got back from my T-Mobile shop. They have sorted the HSDPA connection and every thing works very well now. It had not been enabled despite two or three previous reassurances by T-Mobile staff that it had. This guy really knows what he was talking about!
3G now working in Glasgow area. Slow to connect but then OK.
But I still can't disconnect and reconnect to the Internet without resetting my radio.
bobbyelliott said:
But I still can't disconnect and reconnect to the Internet without resetting my radio.
Click to expand...
Click to collapse
I've just swapped my phone (the camera didn't work on the original so t-mobile swapped it) and I had this problem last night as I was reconfiguring the new replacement phone.
In desperation I thought that something can't have been set up right during the install so after unlocking the extended rom and reruning the AutoRun file the problems seems (fingers crossed) to have gone away and I can reconnect without problems. However I am have had a couple of unexplained lockups.
Now I can't be sure that this has definately cured it and it wasn't a problem with the 3G network where I was (Stevenage) at the time (11:30pm). Also I first noticed it after I used the phone as a modem a couple of times (have you ever done that?) but it may have been doing it before (I did a lot of soft resets last night as I was installing software)
Of the programs you mention I have eWallet and OneNote but I had exactly the same ones on my old phone with no problems. The only difference I can see between the two setups was the First Boot was interupted on the replacement device and I installed many applications at once and changed the DNS settings immediately (n.b. the DNS settings remained at 4.2.2.1 and 4.2.2.2 following the 2nd Extended ROM install).
If I have any more problems lockups or reconnection issues in the next 2 days I'll do a hardreset.
Has anybody else got any problems at the moment. About a week ago I upgraded my Radio to 1.43, and for the first time I decided to test my GPRS connection.
Now, if I launch Pocket IE, it connects to GPRS (i've got 3g disabled), and just sits there "locating", and eventually times out with "The page cannot be displayed or downloaded because the connection was lost".
I'm in a strong signal area and never had problems before. As a check I updated to radio 1.46, but still the same issue.
It isn't just PIE, it's opera and newsbreak as well, so a definite internet connection issue.
Any guesses of what to check for ?
I had major problems yesterday (Kent and London) but all seems ok today.
thanks for the reply. Maybe the problem has shifted to my neck of the woods, hampshire
So upgrading the radio should not have caused any problems ? I was going to start looking for the link to take the phone back to the one it came with...
seems to be working now, although a bit hit and miss
I've been having trouble this morning in Surrey/Hants/Berkshire border area. I'd just installed a new version of WLM so I thought it was that!
Seems better now, but still a bit hit and miss.
I guess they must be working on it at the mo (hopefully)!
marisa4755 said:
I've been having trouble this morning in Surrey/Hants/Berkshire border area. I'd just installed a new version of WLM so I thought it was that!
Seems better now, but still a bit hit and miss.
I guess they must be working on it at the mo (hopefully)!
Click to expand...
Click to collapse
glad to hear (in a way), that it's not just me. Oh well, gave me an excuse to upgrade the radio again. Hopefully it will sort itself out soon.
Mine yesterday coincided with installing the Black Majik rom and I was beginning to do my nut
Course, it's not paranoia if they really are out to get us!
mines still not loading webpages, although it had a brief return just before lunch. maybe I'll leave it till tomorrow.
Do T-mobile have some kind of status pages as per BT/ISPs, to see if there are any current issues ?
Not that I've ever found. If you phone CS then they usually tell you that there are no known issues, then it comes out later that there were, so that's a bit useless.
I'm still having problems. Using WLM with delivery of mail as received, and that is constantly 'reconnecting' then once in a while it reconnects ok and a few emails get through, but it's not 'right' yet.
As you say, best not to do anything hasty, give it a while longer.
worked occasionally last night and tried it first thing this morning.
However, just tried it now and it's down again.
Maybe I'll ring CS anyway and see if anythings happening.
Hmmm, something odd going on with my tytn then.
I thought I'd check the connections section, and went to Proxy server settings. It was ticked, pointing to 149.254.201.32.
As soon as I unticked this and went back to IE, I suddenly had connection again ! However if I go back to connections, it's still ticked !!!?
Any guesses ?
I've recently installed Slingplayer mobile, and I wonder if that is upsetting things ?
* edit * well the IP address is of course t-mobile, but it seems that going in and unticking this resets the connection (even though when you go back to it, the tick is back on). I think it's a sling player issue, as I ran it, and as soon as I tried to reconnect back to GPRS, I couldn't. Then went back in and reset the proxy, and now it's fine. Odd !
hmm, not slingbox then, as when I soft reset the phone it does the same thing, can't connect to the internet via PIE,Opera, Activesync, Newsbreak etc.
Went back into connections and took the proxy off, and then it starts working again.
Have other tmobile users got this proxy address in their connection settings ?
*edit* ok, now found a cab that cleared the tmobile proxy settings/tick and now it's all working fine. Cheers for listening