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Hi all
I bought a JasJam about an year ago, and it has been working fine.
About 5 weeks ago, I flashed it with HardSPL 7, Radio 1.50 and Schap's 3.60a.
It worked fine till yesterday when suddenly following buttons stopped working: IE, Messaging, Left & right soft keys, start, ok, green & red buttons. Rest of the buttons, keyboard etc are fine. There was no impact, no "sudden movements". The buttons just stopped working! I mean, one minute they were fine and the next minute, they were screwed.
I have done following to fix this (in order)
1. Soft reset
2. Hard reset (which shows that there is no problem with the hardware)
3. Flashing with Schap's ROM again
4. Flashing with 3des ROM
5. Flashing with Sleuth's ROM
6. Flashing with Cingular (WM5)
And still, no use! Buttons still don't work.
Any help would be highly appreciated.
Does the silence says: You have to live with it.
???
More Updates :s
Now I am not able to delete anything I type. :s Not even while using the onscreen keyboard! I can see that when i tap on the backspace button, it highlights, but the text doesn't get deleted! I have tried this in almost any place which allows you to enter text. :s
I think I will go back to my original shipped ROM and bootloader. :S
Strange stuff happening! Downgrading to olipro 1.10 has solved the backspace problem. How can a bootloader affect a function like that? :s
Back to shipped bootloader and ROM (not the radio) Still the buttons are not functional.
I also opened up the phone and cleaned the buttons, made sure all connections are properly in place. Put everything back together, and no, the buttons don't work.
What do I do?
I have tried a thousand other bootloaders, radios and ROMs... But these buttons wouldn't work?
Where are the geniuses like oli?
I have the exact same issue.. I have pretty much tried all SPL/Radio/ROM/App combinations, including the 1.01 IPL, original SPL, and WM5 that ships on the Tytn from HTC... And, just like you, the keys sometimes work, and then suddenly they stop. Restart or hard-reset seldom brings them back. I know it's not hardware issue because holding down the "-" and "-" keys while resetting always works. I also observe the LEDs on the front panel go all whacky. Sometimes the power LED, which normally blinks on battey power turns on and stays that way; sometimes it doesn't come on at all.
My guy feeling is that this is not ROM related, and somewhere along the line while I was enjoying the "flash-o-palooza", something got corrupted in the flash memory.
I am now looking for a method to do a "harder-reset" that will clean out the whole thing, reflash the bootloader and build it from scratch.
I think the buttons are not properly passing interrept requests to the OS, which as you correctly mentioned is a flash memory / bios problem. (I don't know a lot about hermes architecture)
HTC provides a diagnostic sd card in which you can check if the buttons work fine. I will try to get my hands on one of those.
Did you try going back to Wm5?
whistler4ever said:
Did you try going back to Wm5?
Click to expand...
Click to collapse
Yep.. Many times.
any luck with this? can u get to bootloader mode with the keys?
not believing that it would be hardware problem, I disassembled already some times my TyTn and I did not have sucess. If someone have sucess, post here please
the only obvious thing is that the keybddr.dll driver is not be loaded properly. how do u normally load the rom's? do u let the software boot the phone, or do you put it in bootloader mode first?
as I use a Windows Vista, the ROM upgrader have to be done in the Bootloader Mode
But, Sometimes the buttons works, and in next minute, they die again
its a misterious
Hardware buttons also not working
I am also experiecing this problem. Occasionally the hardware buttons will work, then if I open the slider they stop working. I have also tried updating firmware etc.. but it hasn't helped. The buttons will work if i press the left and right keys while pressing the reset key to do a hard reset. They work every time doing this, so it seems like a software problem. But I don't understand how a s/w problem like this can remain there even after firmware update and hard resets.
I have opened the phone up several times, because I have another problem, or two. As much as I love the phone it has been totally unreliable. It shipped with the LCD not working, I diagnosed that as a faulty ribbon cable, which I replaced, that made the LCD work. But then the earpiece speaker and the front camera didn't work. Now this problem... this is starting to drive me crazy.......
Hi, I have the same problem, I think. Sometimes when I play games, browse the phone or slide down the keybord the buttons below the screen just stop working. I have also tried to flash different roms, but to no good. There is a temp fix thou but it work slow sometimes, if I scroll with the wheel for a bit(the scroll time varies) the button seem to work, but only for a little while.
Does anyone have any news on this issue, cause i can't use any program that need these buttons.
I also have this problem, I guess I'll have to send it in to get it fixed :|
Problem Solved
I have managed to resolve the problem. It started compounding which made me think that it had to be a hardware problem. The first symptoms were that the front bottom hardware keys stopped working. Then the LCD would not align properly after sliding the keyboard, so I would have a white bar at the top and/or left of the screen.
Next the top hardware buttons stopped working, and then finally all I had was a white screen with nothing on it.
I replaced the flex cable that connects the front of the phone to the main board and it has solved all of my problems. I had already replaced this cable when I first got the phone because the one that came was with it was faulty. Now after just a few months of use the replacement one wore out as well. It seems to be the weak link in the build of these phones.
crajoh said:
I have managed to resolve the problem. It started compounding which made me think that it had to be a hardware problem. The first symptoms were that the front bottom hardware keys stopped working. Then the LCD would not align properly after sliding the keyboard, so I would have a white bar at the top and/or left of the screen.
Next the top hardware buttons stopped working, and then finally all I had was a white screen with nothing on it.
I replaced the flex cable that connects the front of the phone to the main board and it has solved all of my problems. I had already replaced this cable when I first got the phone because the one that came was with it was faulty. Now after just a few months of use the replacement one wore out as well. It seems to be the weak link in the build of these phones.
Click to expand...
Click to collapse
I don’t think you got the same problem as us, if you check almost all the other button problem threads they are about the white screen but since we in this thread have not gotten any white screens or some of the other symptoms I'm quite sure it’s not the same. Also some with our problem have tried to change the flex cable but it has not fixed the problem.
*edit - I did not put the angry smiley on this post.
Me too!Anybody can soleve it?I found that when they aren't woring,we can touch on screen or press ok button on the left once or twice,they work again!
After upgrading to WM6, every works perfectly. But then, it seemed randomly, the display is blank/ all white, but I can the phone is still functioning, because i can tap on the screen and get the tap sound. Soft reset and hard reset doesn't work. I'm doing the hard reset blindingly since the display is showing nothing, guessing the key push (i pressed record-camera 3x then mail button). I'm pretty sure it did the reset because after about 30 secs I get the beep that comes on when the screen is showing Tap to setup your device.
I figured it might be a loose lcd cable, but if go into the bootloader, power+record+reset. The display works fine! Showing Serial V 2.07.
I took apart the BA anyways and made sure the lcd cable is firmly attached. It didn't work.
Sometimes the phone would go back to normal randomly, or if I let the backup battery drain, but not always. When it goes back to normal, the clock is always reset to 2004 12:00 AM.
Can anyone help me? Is it possible to have a loose LCD connector which won't be able to show normal display, but can show the bootloader normally? Or is it caused by something else?
Here are other things about my BA that may or may not be related to the problem:
-Can't use DOC_Repart to resize storage, I'm getting the FL_IOCTL_FORMAT_PHYSICAL_DRIVE failed as described here http://forum.xda-developers.com/showthread.php?t=255585
-When upgrading the upgrade program can't detect my current OS version (showing blank under "Your device is about to be update from:"), but otherwise the upgrade works fine.
-I tried Helmi R0, PDA Viet , and xplode's 6.00 roms. They all give me the same problem
Thanks.
I am also experiencing the same issue... currently phone is at white scren, but using My Mobiler i can see my desktop and see that the phone is fully functional, just white screen so cant use...
Mine too. I can see the display working perfectly using SOTI pocket controller pro. So the phone seems to be functioning except for some reason the screen is showing all white screen.
cubangt, are using an extended battery or the standard battery that comes with the phone?
Have you tried flashing with a different rom??
Sorry, I fear my message won't be useful at all for you, but I'll post it just for the record. I hope you can find the solution to your problem anyway!
My BA now can't show anything but a white screen because of what I think is damage to the screen cable (while sliding the display the backlight goes on and off...).
But the cable is not loosely connected, it is sort of strongly bent at one point, and maybe some contacts got kind of cut. Now it does not work anymore, but some time ago switching it off and the on again used to do the trick: the display would be readable again (even though with annoying colours, stripes and so on). I don't think this is your case, but I'd like to warn the newbies like myself that they should care not to lose any piece while changing the LCD on their BA: I think I probably forgot about some sort of protection which could avoid damages to the cable in its movement.
As for the missing version number when upgrading, the same has always happened to me.. I think.
Ok, sorry for my English, I would have had some troubles with exposing these few silly things even in my mother tongue... bye... and good luck.
I tried 3 different WM6 roms. And if I remembered correctly this also problem also occurred for a brief while I downgraded to WM2003SE while trying to resize the storage(which failed).
Yeah I'm not sure if mine is a hardware problem, since I can always go into the bootloader and the display works fine there.
I have new info to add though. I found out I can reliably get rid of the problem by draining the backup battery. Now I have a new question, since draining the battery takes a while, is there a way to reset the phone as if the backup battery is emptied (and return my display to normal)? If I can find a way to simulate this, then I can actually use my phone again, even if I have to do this once a day.
Obviously soft reset doesn't work. And I don't wanna do a hard reset either. Maybe the experts here now what kind of data is reset when all batteries are completely drained.
Thanks for the help
hmmmm
quick thinking.....i was working on my phone tonight and came across this thread.....if not grounded properly it could be that you statically fried a component in the process?
I installed the WWE rom from:
http://forum.xda-developers.com/showthread.php?t=431738
Now when I enter camera mode, all I see is black. Once I take a picture, in the preview, it'll actually show what it took a picture of. So it works, but I can't see what I'm taking a picture of.
Any ideas?
Also, once its saved and I go to it to view it, it gives me that 'no application associated' error, but when I go programs and run the view manually, it works fine.
How do I re-associate it?
another problem
another problem that im having is that it will ask me for the pin when I turn on the phone but it will disappear and not come back
Well, fixed the camera one; didn't need to install the camera patch. Check qualities and looks like already patched.
Still stuck on the other two.
Can can't figure out how to get the music tab up now. Used to work, now it isn't working. Hm...
That's not typical behavior. Try downloading another copy of the ROM update and reflashing. Make sure there are no SD cards in your phone while flashing. For safe measure do a hard reset right after you flash. Let us know if you still have the problem after that.
bitsnpieces said:
I installed the WWE rom from:
http://forum.xda-developers.com/showthread.php?t=431738
Now when I enter camera mode, all I see is black. Once I take a picture, in the preview, it'll actually show what it took a picture of. So it works, but I can't see what I'm taking a picture of.
Any ideas?
Click to expand...
Click to collapse
Same problem for me with the swedish installation, black on screen but taking pictures without any problem. Kamera Version 5.04 (Build 31875) Swe.
How to solve this?
Hi
for camera issues upgrade to Radio rom 1.59.42.23 or Radio rom 1.59.42.15
I can recommend 1.59.42.15 , with ver...23 gps doesnt work good - slow start, TT7 doesnt work
Can't update with this radio rom. pda phone rom update utility shows error 262. Update stopped in 0%.
Tested with 2 difret PC's.
about the pin code box, i have the same problem that the enter pin screen dissapears very soon, but i just press the call button once and then its popping up the screen again so... for me no big problem....
hi
if ya have upgrade to wm6.1..please remember not to install Hot fix for Touch Cruise photo quality issue cos i had encounter similar problem after installing the fix but once i removed the culprit my camera was back to usual
andyhca said:
if ya have upgrade to wm6.1..please remember not to install Hot fix for Touch Cruise photo quality issue cos i had encounter similar problem after installing the fix but once i removed the culprit my camera was back to usual
Click to expand...
Click to collapse
Still black screen after uninstall of the Hot fix for Touch Cruise photo quality issue.
do a soft reset if still cannot work do a hard reset and delete the hot fix
andyhca said:
do a soft reset if still cannot work do a hard reset and delete the hot fix
Click to expand...
Click to collapse
Nope. Still black screen after soft reset.
Taking pictures is no problem and even the preview of the taken picture shows i 3 sec, and then black screen again.
I re-installed the ROM and everything worked fine again.
Installed the photo fix HTC released the camera was bugged again, so uninstalled that and it worked. So that solved that.
the picture viewer would stuff up when I installed the 3D drivers. I want to keep these, so how do I associate the picture viewer to the images I take?
Also, I can't get the music tab up. Was it excluded in this ROM?
Hello all,
I've been reading this forum for a while but only now decided to ask for help.
I am one of those unfortunate htc users who got the "camera problem".
I've bought my Oribit2 of ebay and first it was working fine with all the functions etc. Then i started upgrading it, flashed hardspl, new ROMs, radios... at some point camera stopped working. Not sure exactly when, cause i have tried several different ROMs and radios before even noticing that something was wrong. At that point i had c_shekhar's ROM installed.
I started reading more on the problem and tried to flash original ROM/radio or other ROMS and radios but nothing helped. Camera was still not working with error "Unable to capture photo. Unable to get frame data from camera device." or something like that and VERY slow response in camera.exe.
I've seen same problem in many different threads on different forums, mostly it's been an issue with incompatible Radios and was fixed by reflashing but also, in many cases ppl had the same as i do - camera not working and flashing doesn't help.
So, some solutions appeared:
- taking out battery for 15 mins, fixed camera for some ppl.
- installing Nadavi camera fix and/or uninstalling afterwards
- deleting all camera.* files from windows and installing Nadavi camera etc...
Well, i've tried them all. Nothing worked. The trick with taking out battery partially worked once: i've flashed original O2 WM 6.0 and took out battery for about 30-40 mins. After putting it back - voila camera working as it should be, no lag, no error. I'm happy! NOT.
Of course i immediately decided to flash some better ROM cause original is crap. After flashing - camera dead again and this time even taking out batter for more then an hour didn't do anything.
Trying trick with nadavi camera fix proved to be partially working or at least a good step in right direction:
lag went away, i could operate the camera program, switch from back to front camera(which was working fine btw) and even capture videos...
well... kind of. In preview the image is all fuzzy, just coloured line and noise, impossible to see the image, only some parts of it.
But it was clear that somehow, when using back camera, the image was a mix of a rear and front cameras! I mean i can't see clear picture,
but if i move my hand near one of the cameras i see changes in image(it's still mostly coloured noise).
All this is weird isn't it?
After evaluating everything, it makes me think that it's not a hardware problem, but really a configuration problem.
Looks like there is small flash memory in camera device, or some another way to keep camera initialization and it does not depends on radio or ROM.
Now, seeing that some ppl were able to fix the problem while installing original rom, or installing Nadavi camera fix or both, makes me think that under some
specific conditions these internal camera settings can be reinitialized.
While browsing net, looking for answer, i have found this :
Some of us had problems with Htc devices recognizing the on board camera after installing new ROM's.
It has been my technical opinion and observance that this problem can accrue when you manually put the devices into bootloader mode and don't press the camera and power buttons together along with the reset button correctly.
Once this damage is done you will have to reinstall the ROM radio files via uploading a manufacturer ROM to your device that has the radio ROM packaged along with it e.g. "HTC sprint beta ROM".
To avoid this I suggest always letting your PC force your device into bootloader mode. Because even the best of us might not mash the keys just right causing your ppc to forget all of it's configured camera associations.
Click to expand...
Click to collapse
HERE
http://www.howardforums.com/showthread.php?threadid=1396410
Well, this guy seems to agree with me that it's camera settings problem and there must be the way to fix this.
Well, again, i have tried installing original ROM and radio again, with no luck(even tried different combinations of nadavi fix , taking out battery etc...)
So, now, i believe, what we need is someone who knows a great deal about programming mobile devices and drivers for camera in particular to try and
produce some kind of a software that can reinitialize these camera settings(this is if this theory is correct).
Since my phone was bought off ebay, i have no guarantee and cannot send it back for repairs.
Does anyone know the right person who can do this? Or maybe some other solution to fix the camera?
I'm in the same situation. I was using udk 4 or possibly 5. One day I noticed the camera didn't work. I still had an icon for in under programs and the default button turned it on. Since then I have tried newer roms and several radio roms. I have no icon for camera under programs and the camera button on the phone just loads the camera album.
Can anybody help us?
Many Thanks
Dan
The same thing happen to me as for you guys.
The only thing helped as I tried new radio roms and still was not working.
So I tried radio Murata - 1.58.21.23. And now camera works perfectly again!!
You can search here and you will find this radio on this forum.
cheers
Andrew
I have tried that radio.
the same story. radio is murata
will try to go this hell route - nadavi camera and stuff
Ive been on this all day now. Nothing I have tried has made it work. I'm on the original rom from o2 now and it's going back to the shop tomorrow.
Can they tell if i've put 3rd party roms on the phone? If so is there anything I can do to "re lock" it?
Cheers
Dan
Maniakaz said:
The same thing happen to me as for you guys.
The only thing helped as I tried new radio roms and still was not working.
So I tried radio Murata - 1.58.21.23. And now camera works perfectly again!!
You can search here and you will find this radio on this forum.
cheers
Andrew
Click to expand...
Click to collapse
not in all cases
i have a camera problem too...what is the answer?
Same problem for me, Camera not working any more
I was using M-Amine 2 ROM and camera started malfunctioning, (the first days was alleatory, and I arrived to fix it restarting camera or taking pictures two or three times, until finally the problem becomes definitif...)
I tested other roms (c_shekar, 3VLIT, Nadavi fix, and other radios...even original ROM....come back to c_shekar....with some small changes, but finally retour the same problem "unable to capture frame...".
Today I have reinstaled again Original latest French ROM, at the begining camera doesn´t worked, but suddenly It has come back again. Up to now still working after many resets and tests. I will keep you informed, I plan to come back to c_shekar, after some days of testing with original ROM.
it can be fixed with original rom
find my other post how to get ROM's with needed language.
b.r.
Alexandar
I have an O2 Orbit 2 as well.
I recently noticed that my camera isn't working anymore.
About 1 month ago I installed Core Player 1.2.4 and since then I had a lot of issues with the card. Folders starting disappearing, corrupted SD etc. Sometimes only some recent folders disappear.
However, most recently I discovered that the camera does not work anymore. Pressing the snapshot button doesn't start the camera. While the buttons do light up when the camera button is pressed (suggesting a software issue) the camera does not start. If I go into the Programs folder and start Camera, it starts. But when I press the camera button to take a picture, it goes upto the point that it makes the focus sound, the two framing aids (that look like a split square) turn green but that's it. No photo is taken. Camera however seem to work, everything looks ok through the camera but it just doesn't take photos/movies anymore.
I haven't installed/upgraded anything, I have the original rom.
I have tried to take out the battery for 30+ mins but the same issue happens.
It definitely looks like a software issue, either by a software that corrupted files (I suspect Core Player) and/or flash corruption issue (however I haven't got any software to tinker with the flash and haven't tried boot mode or whatever, just normal on/off).
Small update: I just noticed that altering the camera settings to "Half press" instead the "Full press" makes the camera take pictures.
However, returning again to "Full press" the camera doesn't take pictures again.
So a temporary fix is to set to "Half press" but even so, the camera application does not start when I press the camera button.
Can anyone please help?
hi, I have an old Polaris and 3 days ago upgrading from WM 6 to WM 6.1, causing the both cameras (front and back) to not respond although the screen still shows the numbers and stuff on touch screen that shows cameras are working fine, BUT pointing both cameras anywhere doesn't change the black view that's been displayed since the camera is turned on. weird. but when pressing the camera button, the picture taken is properly shown. I tried both camera (front and back), both produces normal photograph, but why the black screen?!
on top of that after the upgrade, touch screen has turn rigid that it's very hard to type. I have to play with the angle of touching the pen to the screen or else, the screen will just get stuck with whatever it was doing before.
any solution? please advise thanks.
Camera working but no Picture Monitor Screen
This may help you Bulukaki
I have a HTC P3650 allready with the WM6.1 upgrade
I downloaded today the factory update for picture quality, "Hot fix for Touch Cruise photo quality issue" from the HTC download site
After this upgrade , I was no longer able to monitor the picture of the camera on the screen. Just a black screen but with all the camera functions.
The camera was still able to take a picture, the picture showed up only after exposure on the screen. Similar to BULUKAKI`s problem
So my picture quality was not that bad prior to the photo quality upgrade and I removed the update from settings/system/remove programs and did a soft reset and the camera was again functioning as it should. Having said that, you may check wether or not the "Hot fix for Touch Cruise photo quality issue" was allready installed prior to your WM6.1 upgrade.
Maybe simply uninstall "Hot fix for Touch Cruise photo quality issue" will do the trick
Hope this helps
Hi
all of a sudden my camera has vanished.
touchflo 3d shows the camera tab but the icon in the tab does not work.
the camera shortcut no longer exists in programs and is not an option to add to the start menu either.
it's gone.......
"Camera" is still in the windows file but nothing happens when i tap it.
anything that uses the camera just doesn't do anything when i tap the relevant "camera" button.
I am using the newest stock ROM from HTC and have just reflashed it to make sure that's OK.
It's just gone?!?!
help very much appreciated.
thanks
don
Hi donster22,
Please try the following:
Download and install Advanced Configuration Tool
Open the program after installing to your PDA, and try changing one of the camera settings Encode photos in portrait mode to no and hopefully this will enable your camera again.
Perform a Soft Reset and then press the camera button a few times and hope it works.
Have you tried a Hard Reset?
Regards.
thanks but no joy. tried the app etc but no change.
i have hard reset and reflashed the ROM but still no camera....
very frustrating. it was there yesterday but today nothing.
help.............?
i had that problem also
sometime it worked sometimes not, and even when it worked it didn't do well( no focus and errors)
after a while my screen stoped working (just like the camera)
they had to change the motherboard, atleast that was writen on the warranty
i think maybe u have the same problem
HTC UK Service seem to be great. Rang them about this yesterday and they are collecting the phone this morning.
Fingers crossed they can fix it!
Worth noting that the phone had also started turning itself off randomly and not able to turn back on until the battery had been removed for 30 minutes...?!
phone back. new motherboard, camera and front screen - was there anything else to change? very impressed with the htc service.