I bought this phone just for a month ago.but now it often has touch panel proplem,sometimes i can't point the right place which i want ,it has 1-1.5 cm's error.And if i align screen from setting again,it becomes normal.
This problem has 2-4 times one day.
What can i do?
the same problem:
http://forum.xda-developers.com/viewtopic.php?t=48584&highlight=align
Touch-screen alignment problem
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Has anyone else experienced the following problem:
After using the k-Jam for a while (often after a lot of opening/closing the keyboard), my screen alignment gets out of whack. Basically the touch-screen alignment moves by about an icon's (e.g. the close application icon) width to the right.
If I do a soft reset, most of the time this fixes the alignment (though sometimes I need to run through a screen alignment Wizard again to correct it).
Has anyone else experienced this? Does anyone know what might be happening?
Thanks!
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DAK ATTACK!
9 posts since Feb '06
Posted: Tue Apr 25, 2006 09:49
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Happens to me but I don't do a soft reset. I have seen this many times before in the past with other devices from different companies. What is happening is that the flexi-lead from the display to the keyboard is moving as they normally add lubicant to the flexi-cable port. What I have found that works and is quicker than a soft rest or align the screen is to simply open and close the keyboard fully.
this seems to be happening to me now. I have the WIZA200. it's weird and to me it only affects the right part of the screen (like 25%).
i have the same problem on my cingular 8125. the open/close keyboard trick works, but is kinda annoying to have to do all the time.
seems like i only started to have this problem after i flashed my 8125 with the qtek (stock) 2.17 rom.
i have been looking for the dopod 2.2x wwe rom to re-flash (to see if it fixes the problem), but it is no longer on the ftp
if anyone that has the dopod rom could upload it to the ftp, i would appreciate it 8)
Same problem...
note i reflashed with the new aku2.2 cingular rom and the alignment problem is still there...
Hi guys!
I have the same problem with HTC Wizard Cingular 8125 (putting in all names in case someone else searches for this thread!)
It's a total pain in the butt. I created a shortcut to the screen alignment setting on my today page. Sometimes i have to fix it once a day, sometimes every ten minutes.
I plan to reflash the ROM to the new 2.25 (or whatever is next from Summiter).
I have a feeling it won't fix it.
I will send this back to Cingular.
I'll keep you posted. Share your stories!
Thanx!
M
I do have the same annoying problem. for now is the second 9100 I have. tomorrow I will speak with some expert in technical stuff to know why is happening. so i'll post something about it. i'm using the rom from cingular posted by summiter (i guess this is the one i'm using...). the problem persists so... will post more. this is funny because I just had this problem again when I changed my rom from o2 to cingular.
this was happening to me awhile back with my tmo mda. its not the rom that's causing it. I finally got a replacment and hbavent had a problem since
Guys, i think the source of the problems is the case that comes with the device.
Do you all use it?
The magnets that has make the screen behave that way.
Post your feedback!
Hi there,
I just wanted to let you know that his has happened across 2.17 and 2.3 ROMS, and I don't use the case.
I am 99.9% sure that indeed it is hardware related, but not the case.
I am still waiting for my seller to help me exchange the unit....
It would be great if there is a fix!
M
Possible explanation / solution
Hi folks, My wizard started doing this last night and i found the only way to actually use the "X" close icon was to gently squeeze my wizard from the sides.
Anyway, as I was trying to video a lightning storm, and it was 4am, I decided I would leave it for today.
I came to the conclusion that by squeezing the sides of the phone, I was gently, and ever so slightly raising the edges of the frame upward.
By doing this, any trapped dirt / grit, would not be pressing on the screen.
I have just tried this:
Take a small piece of paper, fold it tightly once and run the corner gently around the edge of the screen and under the frame.
Worked for me and could just be a simple if only temporary solution.
Try it,its free.
PS: Think about using the phone against a sweaty ear and all the crap that builds up.
I have this problem on my Prophet based Jamin - same generation, but no keyboard as you guys.
Here's a thought - if this is realted to the screen squeeze mentioned above, do you all keep yours in your front pockets or in a case or what? I wonder if the unit is getting squeezed?
I keep mine in my front pants pocket all day. Not only is it warm all day but getting squeezed when I'm sitting.
Gonna try keeping it in a case for a week to see what happens. Please chime in - this is making me HATE this f'in thing.
Me too
I have this problem, US T-Mobile MDA, no case, but I do use a protector. My theory is soft resets cause it. At least, when I have several, it seems more likely; I have to align the screen about every third day.
For me, everything is shoved over to the right relative to where it appears.
I put a link to "align screen" on the start menu; create a file (e.g. by copying an existing link with ActiveSync explorer to your pc desktop, renaming it and editing it, then dropping it back with the new name) named something like Screen.lnk in Windows/Start Menu/Programs with this content:
22#ctlpnl cplmain.cpl,7?\Windows\deviceinfo.exe,-103
and then select it for the Start menu (Settings/Menus).
Thanks preston - I like your ingenuity although it probably doesn't need to be said... this shouldn't be happening.
The rat bastages at HTC told me it's because I didn't install my extended ROM files. Could someone PLEASE explain how skipping Backgammon, Antivirus and PDF reader will fix this? (rhetorical).
later.
Which Extended Rom File
I only installed a small portion of my extended rom files, but it started when I had the full contingent from the original. But if there is a program that is supposed to be helpful, it would be nice to know it. Perhaps hidden in bubble breaker is the cure!
vatk said:
Guys, i think the source of the problems is the case that comes with the device. Do you all use it? The magnets that has make the screen behave that way. Post your feedback!
Click to expand...
Click to collapse
Happens to me, and I've never used the case it came with.
This happens to me also, but i have to say that i thought that it was the magnet in the case it came with that is causing the problem, it's been 6 weeks i stoped using the case and now i barely have this problem, i used to have it 2 or 3 times a day.
Hope someone will have a solution for this, if not can we get another phone instead?
An idea, but would need help
I spent some time reading about this. (Is there some way to search for phrases? What makes search painful is "search for all words" turns up too many unrelated items.) First thing, every HTC device seems to have this problem. Most threads believe it is a hardware problem created by either sliding the keyboard out or inserting the stylus.
One thread noted that
HKLM/HARDWARE/DEVICEMAP/TOUCH/
contains data on screen alignment. So I aligned my screen five times and observed the data:
2078,1898 3212,650 3195,3216 839,3234 805,640
1989,1944 3255,666 3233,3235 792,3228 793,621
1987,1944 3218,663 3233,3247 783,3241 777,635
2000,1940 3238,671 3209,3249 797,3237 790,661
1965,1932 3215,640 3198,3248 754,3228 759,637
I tried changing the values to the average of the middle three values (remove the outliers component by component then average) and it worked fine, in the sense that the screen aligned. These values are
1992,1939 3224,660 3213,3243 791,3233 787,637
I of course have not been able to get the screen misalignment to appear, so I don't know for sure that this key is changed when the screen is misaligned; I will of course check if it happens to me.
If so, my idea is to create a program that edits this registry key and inserts the desired values. This program would run automatically with a soft reset, and be available on the start menu as well. That way, we could simulate an alignment without actually going through the process.
I know some people know how to create a program that edits a registry key, but I don't personally know how to do this. What is the easiest way to edit one specific key?
add me to the list, my wizard is doing the same thing now.
just as someone else mentioned, it happens on the right side of the screen for me as well.
not sure why this is happening but I believe it has started ever since I've upgraded from 2.24 rom to 2.26 rom. either its the roms fault or maybe my wizard has wore down and its happening coincidently at the same time.
All ROMs
I've had it with all the ROMs, whatever the first (1.08?) that it came with, although not right away, but with 2.24 and 2.26. It is either less with 2.26 or the same.
Related
lately the touchscreen on my T-Mobile MDA sometimes stops responding, sometimes after slowing considerably. Up till now I have been able to get it going again after (several) soft resets, turning it on and off and fiddling around with it in general. There doesn't seem to be much of a pattern to it though.
Does anyone experience the same problem and/or know what might cause it and how to fix it?
Thanks!
Too many programs running? X doesn't close programs, it just minimises them.
Joost said:
lately the touchscreen on my T-Mobile MDA sometimes stops responding, sometimes after slowing considerably. Up till now I have been able to get it going again after (several) soft resets, turning it on and off and fiddling around with it in general. There doesn't seem to be much of a pattern to it though.
Does anyone experience the same problem and/or know what might cause it and how to fix it?
Thanks!
Click to expand...
Click to collapse
U need the file tpenable.exe (you will find it in external rom package)
U need the file tpenable.exe (you will find it in external rom package)[/quote]
I'll give that a try. I assume it will explain itself as to how to use it.
Thanks a lot!!!
27 said:
Too many programs running? X doesn't close programs, it just minimises them.
Click to expand...
Click to collapse
Nope. I checked and once or twice even a soft reset didn't fix the problem, so there weren't any programs running at the time. Thanks for the suggestion anyway, though; I'm pretty new at this XDA stuff, so you never know
Previous 2 entries were mine. Forgot to log in, sorry
Hi,
Man I know how frustating that is. I had a similar problem a few weeks ago where the touchpad only worked when I used my fingers, it didnt' respond to the stylus at all... I was *this* close to hard resetting or sending it in for repair, but a friend of mine suggested re-aligning the screen. Worked like a charm. Give it a try. I'm bogged down at work so I dont have time to look at where it was, but I think its in settings > screen somewhere.
Good luck!
Yesterday i cut a Screen Protector from an Ipaq hx 4700 to fit my Qtek S100, i cut it a little bigger so that it would fill the whole screen and be under the edges, what happened was that i couldn't tap anywhere, i did a Hard Reset thinking it was a bad configuration or something i did wrong, but the problem was the screen protector...i removed it and know it works just fine! I used Xbackup to restore my data and everything now is right!except i don't have a screen protector...
cyborg said:
Yesterday i cut a Screen Protector from an Ipaq hx 4700 to fit my Qtek S100, i cut it a little bigger so that it would fill the whole screen and be under the edges, what happened was that i couldn't tap anywhere, i did a Hard Reset thinking it was a bad configuration or something i did wrong, but the problem was the screen protector...i removed it and know it works just fine! I used Xbackup to restore my data and everything now is right!except i don't have a screen protector...
Click to expand...
Click to collapse
Yeah, I read about the screen protector issue before. That wouldn't explain why it is working fine most of the time in my case though. About your problem, the general consensus seems to be that the problem is the screen protector touching the sides. You could try again but cut it slightly smaller.
U need the file tpenable.exe (you will find it in external rom package)
Click to expand...
Click to collapse
What's for this one?
Minotavrs said:
Joost said:
lately the touchscreen on my T-Mobile MDA sometimes stops responding, sometimes after slowing considerably. Up till now I have been able to get it going again after (several) soft resets, turning it on and off and fiddling around with it in general. There doesn't seem to be much of a pattern to it though.
Does anyone experience the same problem and/or know what might cause it and how to fix it?
Thanks!
Click to expand...
Click to collapse
U need the file tpenable.exe (you will find it in external rom package)
Click to expand...
Click to collapse
I've tried running this on the device but it doesn't seem to do anything. What am I missing?
I've even removed the screen protector, but that didn't fix the problem either. Right now it is part of the screen (lower left) that is not responding. It's starting to get pretty annoying, but I'm reluctant to have T-mobile send the device off for repair. Since there's no fixed pattern to the problem I expect some repair guy is probably just going to hard-reset it anyway, try if it works for 5 seconds and send it back
Joost, let me know if you managed to resolve this... I have the same problem:
http://forum.xda-developers.com/viewtopic.php?t=18224
Will do, but it's not looking good. I can't seem to pin down a pattern, so it's hard to try and eliminate possible causes. I'm 99% certain it's a software problem; it comes and goes and I'm not even using a screen protector that might cause it. It seems to have something to do with calibration/alignment, because usually it's only part of the screen that becomes unresponsive (bottom left or bottom right mostly)...
As you can see (in the thread linked above), I managed to solve it -- it seems like there was a registry setting (in my case).
Did you ever manage to pin down what registry setting was responsible?
no, I didn't spend any time/energy on it -- but you can follow my steps if you want to try that route.
But I am not sure it is the same in your case, for mine it was constant after the ROM upgrade, not something that would come and go...
I think I've got it!!! Bad touch screen response (and general slowing of the device) seems to be related to weak/no network reception. Probably Windows Mobile gives priority to reestablishing network connection over some other processes, amongst which is screen response. This would be ok if the network routine only tries at intervals, freeing up time for other stuff inbetween, but it seems it just keeps trying continuously.
The way to solve this is probably to lower the priority of the network connection routine. So far, so good... Does anyone know if this can be done, for instance by changing a registry setting? If so, which one and what value?
Joost said:
cyborg said:
Yesterday i cut a Screen Protector from an Ipaq hx 4700 to fit my Qtek S100, i cut it a little bigger so that it would fill the whole screen and be under the edges, what happened was that i couldn't tap anywhere, i did a Hard Reset thinking it was a bad configuration or something i did wrong, but the problem was the screen protector...i removed it and know it works just fine! I used Xbackup to restore my data and everything now is right!except i don't have a screen protector...
Click to expand...
Click to collapse
Yeah, I read about the screen protector issue before. That wouldn't explain why it is working fine most of the time in my case though. About your problem, the general consensus seems to be that the problem is the screen protector touching the sides. You could try again but cut it slightly smaller.
Click to expand...
Click to collapse
I had the exact same problem of non-responsive touchscreen once i installed the protector which came with the device. After reading thro this thread, i slightly lifted the protector from the bottom edges and VOILAA!! the screen works again.
Strange problem this !!! Thanks for all the help.
Guys, I hope you can help me!
I was using my Imate Jasjar when it was accidentally bumped by another person. the Jasjar fell but it wasn't that high and the floor was carpetted. However, I noticed that whenever i try to tap on the Start button on landscape mode, the calendar application opens up! And when I try to tap V-Bar on the other corner opposite the Start button, the Contacts application opens up. Basically, the soft keys on the bottom screen are the one opening up even if I'm tapping the ones on top! If I tap the bottom soft keys, I thought the Start button or my V-bar would come out but still the Calendar and Contacts applications were the ones that opened. Basically the everything on top cannot be tapped!
On Portrait mode, I can tap the start button but when the V-Bar was tapped it still opens the Contacts application.
I went to Settings then Screen to re-align the screen. I thought it would solve the problem but apparently it didn't! I was trapped in the Align Screen section giving me an endless loop to tap the 5 areas of the screen.
I now did a Hard Reset, and now I'm forever got stucked to the Align Screen part.
What am I supposed to do??? Please help!!!
Hi,
Seen the same problem... Try to guess the error margin of the alignment...
for example instead of tapping in the center of the cross try tapping on left or right... Since your screen isn't aligned you can't press on the center...
Now the problem is hardware, not the MB but the LCD...
After tou figure out the margin error, the Universal will resume and then you ca align the screen via Start->Settings->System, align screen
I'll try to know more about this problem asking my friend.
Best of luck
thanks for your reply!
i also believe that it has something to do with the LCD. there are no cracks whatsoever. problem with the aligning is i have to keep on guessing. and if ever i do align the screen successfully, i'm not sure if re-aligning the screen in Settings would solve the problem.
i would appreciate though if your friend or anybody else can shed light to a solution.
This is a simple problem to solve ;-)
When the allign screen is ON and you have to make the first tap on the crosshair (just before you start clicking away to allign your screen), twist your display from landscape to portrait mode...
Now continue to allign it as usual, and you should finish successfully!
Cheers,
San
unfortunately, after following your instructions, i still went on an endless loop on aligning the screen. i'll try to reflash the rom and see if it would work. i hope it does...
i updated my ROM. still stuck on the alignment screen!
any more ideas?
To be honest, sounds like your screen is broke. Even if you got it to align, I doubt it would be very usable. I think you are looking at repair - if there's no visible sign of damage, you might get away with a warranty repair.
Cheers,
Steve.
Hi
Few months back i've got exactly the same problems (odd LCD behavior, impossible alignment, etc...) with an HP4700. I went to the service center and they had to replace the LCD screen. They did not charge me and take it under warranty. In my case the unit did not drop and i made it clear to them. I would suggest you go back to the service center and forget about the drop in your problem description .
Cheers,
Bruno
I had the same thing happen on a HP 3700, I did not even drop it all i did was install the Quake game for it and after a few days the screen alignment went a bit out. It was usable but definately out by about 1 cm in each direction. The unit had not been dropped. I went into the allign screen utillity and ended up in the infinite loop. The only way to fix was a new screen. But unforunately it was no longer under warranty. The screen consists of 2 separate parts the lcd and the touch screen bit. In my case the lcd had no issues just the touch screen. Very annoying but there you go.
Search your soul and do what you feel comfortable with.
Good luck
Charlie
thanks for all your replies!
i've made several searches yesterday with similar problems (even if they're using different PPC models) and they all ended up sending back their units for repair. there's even one who posted in expansys with the same exact problem!
we'll be sending it back through expansys (we got the unit from them) and hopefully get it back before the end of the month. and yes, i won't tell them that it was dropped, he he :twisted: and they won't find evidence either on the outside because there are no physical damages. what a start of the new year for me <sigh>
right now i'm back using my XDA IIi.
thanks for all your support! this is my first thread/topic in this site and it's so unfortunate that it had to be sort of a negative one. looking forward to be active more here!
Hello there
This might help (I am currently wrking with 200 PDAs so have had this a few times)
THere may be a iece of dust/biscuit crumb etc, under the edge of the casing above the screen, try using a post it note or paper and go around the casing/edge of screen, this should clear the screen of anything that may be causing this problem.
THis worked for me on the majority of non-aligning screens
HTH
DB
My story was, one day when I needed to twist the screen, it was a bit stuck so I twisted a bit harder, yes it went back. Then few days later, the mis-alignment started and since then I have been keeping to do re-alignment my screen.
My screen is mis-aligned once every 2 or 3 days or even few minutes then I have to re-align by using WM5's alignment program. It sometimes takes me 2 or 3 times or even one time.
The most anoying thing is it keeps forget after aligned screen.
Now, certainty, I don't think it is a screen problem because after running alignment app, it correctly pointed into the right spot but then it forgot where the right position was.
I have done the upgraded ROM ( even tried Ivan AKU 3.2 ROM ) but problem still persisted.
I just tried clean up the edge of screen, finger cross, hope it fixes my problem.
Bad thing is, I bought my device from UK and I am living in Australia so therefore, my warranty is definately invalid. I don't want to spend 200 AUD for the new screen ( unless I am 100% sure that LCD is faulty ).
Anyone has any idea or even a better suggestion because I don't see many people having this problem.
I suspects that maybe the flex cable got ripped but not totally ripped. Don't know , please help me out on this one
Best regards
Anyone has any idea about my problem ??
One question :
I know that the flex cable has 2 connectors ( one is for LCD display and another is for LCD function ). Now does LCD function relate to the touch screen function ? and if one tiny wire of the function cable got cracked, but not totally cracked, will it affect the touch screen function ?
Other thing, does WM5 store any setting relating to screen alignment setting ? If yes, where is it ?
Thanks
Hi, from another forum, it only help to bypass the alignement loop:
"here you go theses are simple steps to bypass the touchscreen alignment.
Install you activesyn blah blah blah when it finds it go on my computer and go into your PDA device
go to windows startup and delete the Welcome file
after that give your PPC a soft reset and BAM u by passed the screen now get a free desktop program liek pocket controller from the internet it will automatically install on your pda and BAM you can control your pda add music and whatever
but now if you want to click stuff on the road get pen irazu just search on google and send it to your PDA then go to file explorer and double click it and you got a cute little mouse program that you can use like a stylus"
also try this little soft:
http://www.codefactory.es/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
Hope it helps.
MaX
Hi godtakeit!
I've had the same problem a few weeks ago (and still having it from time to time) and for me a slight (very careful) bending of the screen makes it work again. It seems to me that there are connector behind or near the display which has some loose contacts.
Did you notice any other problems which came in conjuction with the alignment problem (e.g. speaker not working)?
.ox
Hi oxident
No, I don't have problem with speaker ( it was not working before but it is because of the jack plug problem - it solved ). Yeah, I did notice if I bend the screen carefully, the problem is gone. The funny thing is when I aligned the screen, it worked but if I closed it off and left it over night, it started again when I opened the lid.
You may right about the connector between LCD screen and mainboard. Well, I have no choice but openning the device and check it up.
Also, I read the thread somewhere in this forum and somebody advised this problem maybe relates to magnet around device. My brother aslo advised me that LCD charged and reserved negative electrons. Wierd but I am experiment it at the moment ( taking off battery and leave the device for a few days so that it can release the negative electrons ).
Hope it fixes
please help
i have an imate jas jam that i i got from my father he used it for like 3 years and it is pretty banged up so i cant use the warranty and repairs cost a lot, any who i got it yesterday and it was very slow so i reset the settings and now im stuck on the align screen it keeps going on for ever and ever if any one knows any thing plzzzz help
Welcome aboard
You have one of the best HTC devices ever made!
Have a look here to locate the solution to your prob:
http://forum.xda-developers.com/showthread.php?t=549207
Post number 2
Good luck,
It seems that as of late I have to re-align my screen almost on a daily basis. It will be ok vertically, but horizontally it seems that it's always shifting.
Has anyone else ran into this?
Yep, I've run into it. Sometimes it can go days without having to realign it, other times I have to realign it every 15 minutes. Seriously. I thought it might have something to do with opening and closing the keyboard but it's been hit and miss so far. I can't prove that it and I can't prove that it isn't. Sure would be nice to figure out what it is, however, and have it fixed.
How do you carry your phone around? Do you keep it in a case on a belt clip or do you keep it in a front pocket of your pants? If you do not use a case then try it for a few days and see if this helps with the alignment problem. (Body heat and/or pressure on the screen may cause the alignment to drift.)
This is a know hardware defect. It should be covered by your warrenty. T-Mobile exchanged mine with no problem.
Mine had the same issue but it hasnt been an issue since the 2.26 update on Tmo.
I had my phone replaced and it's still having the alignment issue. This sucks bad. Realigning and resets doesn't help!
optical said:
I had my phone replaced and it's still having the alignment issue. This sucks bad. Realigning and resets doesn't help!
Click to expand...
Click to collapse
Getting rid of magic button and vbar, if you run those apps, did the trick for me...I switched to wisbar desktop and ever since I have not had to realign my screen once in 2 months
I'm going to try this out and let everyone know. I'm having the terrible screen alignment problems (I at first thought that it was the keyboard and switching landscape mode) but I have magic button installed. Going to try the switch to wisbar lite and see if that helps. Does anyone know if the business card trick for the hermes will help with this?
I think it is a hardware defect, i have problems with mine, not only i have to re-align it often, my screen is also not responding to touch either. (from time to time).
Not to respond right away without extensive testing, but I did just put on wisbar lite and noticed a definite improvement in aligment (certainly seemed better than magic button) someone else should try this too and see if they notice an improvement.
I was having this issue for awhile. The card trick had helped on my previous 8125 but not this time. Carrying it in the case instead of my pocket seems to help quite a bit. The issue also seemed to be affected by pushing on the plastics around the screen so that might be a clue right there too.
align
delete
Sounds similar to my fix of pushing on the plastics all the way around. I haven't really had this problem since I did so and I have only had to realign it a couple of times in the last few weeks.
my phone's alignment used to get screwed up multiple times a day.
I took the stupid stick on screen protector off it though and haven't had that problem nearly as often. I maybe realign once a week, and when I do, it's only because it's off just a bit.
I had alignment problems frequently a few months ago but it is all history now.
1) Fix current alignment problem.
Just make sure you confirm if it is a hardware defect first, by checking the tiny gaps between the touchscreen and the casing for dust particles. Use a high power scope(I work in a semicon backend company so no problems getting one). Clean the gaps all around the touchscreen. See if that fixes your alignment problem. If it does, then probably your screen has some electronic problems(claim warranty).
2) Protect your screen from pressure at ALL times except when you use it with your stylus or finger.
I carry my Wizard in my pocket with a plastic transparent plate covering the entrie screen(ala HP's RW6828 forgot that model already).. Have been doing this since last year and no alignment required since last year...
Just wonder why HTC doesn't make it an option of have the protective screen on their devices... Beats having a bulky casing..
Permanent fix for Alignment problem in 10 seconds
Well I read many posts and finally came to the conclusion that the best and permanent fix for the alignment problem is as under.
Slide out the keyboard, you will find 2 screws at the back. Loosen them and then retighten them but not as hard as they originally were but lightly.
Presto
Problem solved.
U will never see your screen misalign again.
Thanks
software problem
The original Cingular wm5 rom had this alignment problem, I flashed NBD's WM6 v5.1 rom and it was fixed. I tried other wm6 roms with mixed results, some would get misaligned, others alignment stays perfect. Anyway the NBD rom just works, improves battery life, speed, I could go on all day.
http://forum.xda-developers.com/showthread.php?t=299821
I've had my 8525 for about 3 months, and now it constantly clicks the upper right hand corner and exits all of my programs! I'll soft-reset and sometimes it wont boot up, it just hangs at the windows logo screen. I upgraded the ROM to the newest from Cingular thinking it was some program that was doing it, but it comes back.
When it's in portrait mode, it's the upper right hand corner. When it's in landscape, it clicks the start button(upper left) so I dont think its a program thats making it click, but something physical touching that certain spot. Anyone have any idea?! I thought something was stuck in there but it's clean.. this is so annoying, I cant even make a call since it clicks exit when it comes up! It stops SOMETIMES for a few minutes but then it comes back after a while.. anyone else?
Give it a yung choo kung foo whack, take a run-up.
...
Sounds knackered, you could try the screen alignment fix, pressure from the gasket may be causing this:
http://wiki.xda-developers.com/index.php?pagename=How to fix the Screen Aligment issue
Your best bet is to send it back for repair though .
I bought it off ebay.. so no warranty
It's weird because I take a very slim credit card( 1/2 the thickness as regular cards) and slide it in and bring up the plastic around the screen and it STILL does it!! nothing is touching the screen at all. Also, my alignment is still spot on perfect.. what gives?
Oh yeah, I did smack it a few times and it works sometimes.. It's been okay right now for about an hour but I know it's going to be short lived..
Did you try loosening the screws?
MilanoRex said:
I've had my 8525 for about 3 months, and now it constantly clicks the upper right hand corner and exits all of my programs!
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Click to collapse
Yours is the third or forth report of that error. My Trion had the exact same problem, and I needed to exchange it (bought it new from O2, so it was under warranty).
None of the screen alignment fixes I tried made any difference. The problem was also temperature dependent - when the Trion was cold, everything was okay. Leaving backlight on and listening to MP3s for five minutes was enough to make the problem appear - first, only a few fake 'taps', then more and more, and eventually the screen didn't recognize any of my taps at all.
So it seems to be a hardware issue. The only software solution I could think of: back in WM 2003 days, there was a registry setting to increase/decrease the touchscreen sensitivity. If it still exists in WM5 (don't know, sorry. Others may be able to tell you), you could try setting it to be quite insensitive. Might help.
Cheers
Daniel
tadzio said:
Yours is the third or forth report of that error. My Trion had the exact same problem, and I needed to exchange it (bought it new from O2, so it was under warranty).
None of the screen alignment fixes I tried made any difference. The problem was also temperature dependent - when the Trion was cold, everything was okay. Leaving backlight on and listening to MP3s for five minutes was enough to make the problem appear - first, only a few fake 'taps', then more and more, and eventually the screen didn't recognize any of my taps at all.
So it seems to be a hardware issue. The only software solution I could think of: back in WM 2003 days, there was a registry setting to increase/decrease the touchscreen sensitivity. If it still exists in WM5 (don't know, sorry. Others may be able to tell you), you could try setting it to be quite insensitive. Might help.
Cheers
Daniel
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Click to collapse
Thanks for the reply, now that I think of it, it only happens when it's warm. Looks like I'm SOL. Oh well, I guess ill put up with it until the iPhone comes out.. ill try loosening the screws too.
Your case is putting pressure on that part of your screen. It is not device specific. Slip a piece of paper under the case to check for clearance. I use under the case screen protectors and have seen this before. You may be able to simple pry the case and create some clearance.
I have exactly the same symptoms. It seems the registry settings do not exist in the Hermes to adjust the sensitivity so I am thinking return for replacement must be the only option. Argh! I feel defeated
MilanoRex said:
Thanks for the reply, now that I think of it, it only happens when it's warm. Looks like I'm SOL. Oh well, I guess ill put up with it until the iPhone comes out.. ill try loosening the screws too.
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Click to collapse
The iPhone? You're going to actually exchange this beautiful piece of full-fledged mini-computer &phone in one goodness for an iPhone? Note: This was not meant to flame anything or anybody. If you feel that I have, I deeply apologise.
jotham said:
I have exactly the same symptoms. It seems the registry settings do not exist in the Hermes to adjust the sensitivity so I am thinking return for replacement must be the only option. Argh! I feel defeated
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Click to collapse
I've inserted a small piece of plastic between the frame and the screen (one month ago).
Here you will find a resume of proposed working solutions
http://forum.xda-developers.com/showpost.php?p=1056346&postcount=227
Can you tell us the serial of your Hermes? (HTC62xxxxx, 63, 64)
That is the same problem I had with my 8525. I tried ALL the solutions here in the forum but nothing solved it. I finally returned it to Cingular and they gave me a brand new one with zero hassle. Two weeks in on the new one, and it's working like a champ (knock on wood).
the S/N is HT657xxxx
Nothing is putting pressure on the screen, I've pried some clearence between that part of the screen and it still does it. I dont even have a Cingular account, so I doubt they'd help me
My only other option is to take it apart(following the japanese website instructions) and see what's going on.. Maybe something underneath the screen is doing it? I dont know..
Oh yeah, not only did i loosen the screws behind the screen but I completely removed them and it STILL does it. I found the registry setting for screen sensitivity and lowered it from 7,xxxx to 5,xxx and it did nothing..
I've looked left, right and centre for answers on this but I now admit defeat - I can't figure out why my digitizer loses it's alignment after a few minutes.
I've read about this happening with other models but not so much with Himalayas. Mine is an Orange SPV M1000 and originally came with Windows 2003. After a week I upgraded to 2003SE and was initially fine, then all of a sudden the digitizer alignment started to drift. I.e. you'd tap for example the OK button and the clock would come up instead. It seemed to register taps a bit to the left to where I was actually tapping.
Thinking it was a software issue I upgraded to WM5 but the problem continued. Going back to the original 2003 seemed to fix it, then I gave 2003SE another go with a different ROM. It was ok for a month but yesterday it started again.
I opened the PDA up and removed the screen foams as suggested elsewhere but to no avail. The alignment only lasts for a few taps then starts drifting again.
What causes this??? Is it a software bug? Hardware problem? Hard reset makes no difference. Should I just go back to 2003 and hope for the best?
Help someone!
Thanks...
I had the same problem with my previous PDA, Palm Vx. Back then it was surely a hardware problem, but I never heard that a himalaya suffers from that defect as well.
Try using a brush to clean dust and sand at the adges of the screen. Even a single grain of sand can cause this problem.
Good luck!
Screen alignment problem
Hey guys my O2 XDA 2i is not starting . after the welcome screen, it shows the screen alignment screen. and you just keep tapping for ages and it never boots further. what should i do??? any body has a solution?? I have connected it to active sync and i can access the files . but the phone is not ready to go further.
i have this problem now >.<
I fear your touch screen has snuffed it my friend. My XDA2 was doing exactly the same thing. There is a topic in this forum about the touchscreen which i have posted on.
You basically are looking around £30 for a screen with the digitiser attached, look on ebay. You need patience, opening the pda is tricky. You must remove the screen to find out which replacement you need (there are two different types). You can remove the touchpad from the actual screen and replace but this will involve soldering.... trust me when i say a straight swap will save you alot of time and cussing.
Hope this helps!
Sorry..... to avoid confusion i was posting about the PDA being stuck at the screen alignment stage from cold boot as dhawalkedar posted.