Hi, I'm new to this site and definitely not a "techie", was wondering if anyone can help?
Recently purchased a QTek 9100 (aka imate jam, wizard?) and set up a new messaging profile for use with lineone (Tiscali) in the UK. I'm receiving e-mail no problem, but whoever I try to send to Ithe message is sent then returned to the draft folder and in my inbox I get the message
"System Administrator, Your message 'xxx' was not sent and has been moved to the Drafts folder. The following recipients are invalid: [email protected]"
Any ideas?
Solution??
I had the same problem. My solution was to open an email account with vodafone (its free) and created a rule to forward my mail to the new vodafone email address. I can recieve and send mail via the vodafone account with no problem. I think that many isp's don't allow you to log on with mobile devices.
I have a signature set up saying the mail was sent "ia my Kjam but please reply to my work email address", so i have a copy on my desktop and on the mobile device.
Only drawback is that you must logon to the vodafone account and delete you old meassages once in a while.
Hope this helps
Isn't it just the outgoing smtp server that is wrong?
Isn't it just the outgoing smtp server that is wrong?
Yes, I sure your right about this. I found that I get really fast, 100% logon with Vodafone email solution. I have worked in Spain, Italy, USA since I got my 9100, the email is always there every 15 mins. I need to be in touch, this works for me.
Thanks for the responses,
Yes I've set up a completely new account with Vodafone, this allows me to send mail and then I connect to lineone to receive. I don't particularly want to have my mail re-directed through Vodafone so this seems to be a good compromise.
Hi guys, looks like your smtp address is wrong, like q-big suspected. You can use the pop server of your email account to get mails from any mail server, but when you want to send mail over themail servers of your mobile provider, be sure to set the smtp server to the one Vodafone (in your case) uses. example: I have various email accounts on my Wizard. My incoming mail server (POP server) is different for each of my email accounts, since they are with various different email services. My smtp server is the same for all of them, namely T-Mobile smtp, since all my email will be sent out using T-mobile gprs.
Try setting the smtp server to the one your provider uses and you should be ok.
have you made sure you have authentication tcked for your outgoing mail? go into your account settings for the mail account you want to use. press next untill you get to the screen where you put the incoming and outgoing mail servers and click options, next and tick "outgoing mail requires authentication"
as your not connected to the internet using your isp (tiscali in your case) you have to authenticate to send mail too to stop people spamming from there servers
Yep, you just need to use the vodafone's smtp server and that should solve your troubles.
HTH
Jim
I had this problem. I spoke to my ISP who supply the e-mail addy in question.
They said that they blocked e-mails coming from any other connection than their own - i.e. unless you send the e-mail from your home computer (with the ISP account) it will be blocked and get that "invalid recipient" message.
There's a post out there somewhere that gives other "outgoing mail server" settings which seem to work, but that's on O2, not Vodafone.
-b
I think on voda the smtp server is send.vodafone.net
i know it sounds odd, but it worked fine when i was on voda in the UK a while ago.
I had a same invalid error but it was just the smtp port AND smtp authentication. PUt both of those together and worked!
Related
I have had no trouble sending and receiving e-mail when I am connected to the servers of my ISP. That is, dial-in ISP, to which I connect via cell phone, where the pop server and the smtp server belong to the ISP where I also have my e-mail account.
The moment I connect via GPRS, all I can do is download my e-mail. When I try to send, I get all sorts of error messages stating that the servers could not resolve the recipients' names. Is there a way around this? :?: Do I need to specify a proxy. How does anyone else connect via GPS and send e-mail from their regular ISP POP account?
i have the same problem
so far i've used the workaround which is
that my isp (which is not my cellphone gprs isp but my cable isp)
have a www mail gateway so i can use IE to login to that and send my mails that way
Yeah! I do that, but when I reach the web mail page and try to click open an e-mail, nothing happens. So that is a dead end for me! There has to be a way around the SMTP issue. We'll figure it out!
Hi
Are you using the smtp address of your pop3 provider or your gprs provider?
My xda ii is connected via an orange uk sim and i use it to both send and receive email from my o2 and blueyonder accounts. In order to send from these accounts i have to use the smtp address of orange ie smtp.orange.net rather than the smtp addresses of my pop3 providers.
Hope this helps
Chris
Indeed it would help if I only had a means to find out the smtp server for my cell phone service provider. Believe me, I've tried and no one ate Telecom Italia Mobile (TIM) has a clue as to what I am talking about. I tried smtp.tim.br and smtp.tim.com.br but neither worked
Any clues...?
try something like relay.tim.it or they should have some data support.
According to an NSLOOKUP against their domain name, their primary mailserver is smtp1.tim.com.br - try that.
Fork.
Hi everyone!
Fidlling with the smtp settings, I finally found out how to send mail over a GPRS connection using your ISP's pop mail account.
Everyboy, when set up an account, must fill in the pop.ispserver.com and the smtp.ispserver.com. It so happens that using the GPRS smtp (those who have one) or using pop relay, is trcky and does NOT work! The solution is:
1. Goto Inbox
1.1. Select Accounts
2. Select the account you want to edit (presumably the account you been able to download e-mail but didn`t allow you to send e-mail)
3. Enter you POP mail e-mail address (step 1/4)
4. Enter user info (name, user and password) (step 2/4)
5. Enter account info (type is POP3 and name will be grayed) (step 3/4)
6. Server Information (step 4/4) critical step
- fill in your pop account info (pop.ispserver.com)
- fill in your smtp account info (smtp.ispserver.com)
- leave domain blank!
6.1. Click Options and don`t check anything! Goto step 2/3
6.2. Select (checkmark) outgoing e-mail server requires authentication
- Do NOT check Require SSL connection
- Select Only display messages from the last X days, if you want
Click NEXT and you are good to go!!!
It worked fine for me with TIM in Brazil and Cingular in the US! Some POP3 services don`t allow this kind of connection!
I keep getting invalid recipient errors for particular email addresses when sending from my xda Mini S. for example, tonight:
Your message 'RE: Online billing' was not sent and has been moved to the Drafts folder.
The following recipients are invalid:
[email protected]om
I know this address is valid. and if I send through the same account via my Pc. it works fine.
I've had the some issue with a couple of hotmail accounts too.
I'm running the latest 02 ROM. Anyone know how to fix this?
I am having the same issue, have you found a way to resolve this?
Yeah, I've found the answer: put the correct server in as your SMTP.
I am sure my SMTP server is correct, what DMTP did you use, your mobile provides SMTP or a personal one? I run my own mail server, so I know what the pieces should be
hackths said:
I am sure my SMTP server is correct, what DMTP did you use, your mobile provides SMTP or a personal one? I run my own mail server, so I know what the pieces should be
Click to expand...
Click to collapse
Getting the same issue - incoming works fine - outgoing does not work. I have triple checked the settings
SMTP
This problem occurs if your SMTP provider will not accept mail from off their network. In order to keep people from using their SMTP servers to spam anonymously they will only accept emails from a computer that is on their network. If you are using the SMTP of you home ISP then it sees your phone as an intruder and wont send its messages. Also some SMTP servers will accept an email from an off network computer if the recipient is on their network.
You ISP does not want anything to do with an email originating from a cellphone with a recipient on another network.
you may see if you isp will let you send the email if you login to the smtp otherwise you may need to get you cell provider to give you an SMTP
[[X-posted to PPCGeeks, please don't hold it against me]]
Hi,
I experienced this before and it's very strange. I have a pop account forwarded from Yahoo. I have the premium Yahoo mail so they let me do this with the following proxies:
pop: plus.pop.mail.yahoo.com
smtp: plus.smtp.mail.yahoo.com
the incoming stuff works fine, the outgoing for about 2 days has been saying that it can't send any messages out.
What is going wrong? I have tried creating a new Yahoo account.
I've tried assigning the outgoing mail server to Sprint as opposed to "The Internet"
I've tried taking off the plus at the beginning and turning off SSL required.
NOTHING has worked.
Any help would be most appreciated.
SMTP is used to send OUTGOING mail..the POP server handles the incoming mail.
You will need to set your SMTP server to : smtp.sprintpcs.com (or whatever carrier your're using's SMTP server)
Assuming you are on Sprint AND you have a dataplan/PCS mail account :
You will need to know you Sprint PCS MAIL login (do not put in the @sprintpcs.com part) and password (which is not always the same as the PCS Vision password used to setup your Dial-up from your phone).
You can reset the password on the Sprint site, you have to hunt around for it though.
PCS mail is going to be dropped by Sprint at the end of this year, so be prepared for that once you get it working.
I had a similar problem using GMAIL, and I fixed it by un-clicking the Server requires a SSL connection for outgoing mail. In your mailbox settings you can change that
i've just bought a htc hero g2 - it was on t-mobile uk and i unlocked it to work on 02 - it works perfectly - i can call , go on the internet get my gmail accounts ok on the phone but whenever i try to set up my pop 3 emails account it gives me a warning message saying it cannot connec to the mail server - now i can connect to them all 100%ok with my outlook programme -
can anyone help setting up pop 3 email account on the htc hero?
dbcool said:
can anyone help setting up pop 3 email account on the htc hero?
Click to expand...
Click to collapse
You need to list in detail the steps you've already taken as setting up POP email is essentially a trivial exercise and their shouldn't really be an issue in doing so.
One common mistake is to use your ISPs SMTP server for outgoing mail - this generally won't work as typically they are set up not to relay mail from external networks. In this case, you need to use your telecoms providers SMTP server, or a 3rd party open relay.
Regards,
Dave
ok i do this touch mail on main screen
touch pop mail
enter email address and password
hit manual set up and then it gives me pop server
security type and serverport
now i have these as a do in outlook however outlook lets me specify the outgoing mail and incoming mail server as mail.the---------------.co.uk and smtp.the---------------.co.uk
but the phone only allows me to but .the---------------.co.uk
are you saying i shoul put 02.co.uk here instead ?
Once you've set up the POP side of the your connection, you should be prompted to set up the SMTP side of the connection for which you would often use your cellular providers SMTP server (though some ISPs allow authenticated SMTP access from external sources).
What is your mail providers full address as "mail.the---------------.co.uk" doesn't help much to check the settings. You also didn't say what you used for your security type and server port.
Regards,
Dave
thanks dave got it working
i realised that when i entered mail. it then gave me another screen for outgoing and i used smtp and they worked - allset up and raring to go now!
thanks
Hi there,
I had the EMAIL working ok until Virgin updated their EMAIL setup a couple of months back, but now I seem to be having trouble whatever I try (keeps int deleting EMAIL's + having problems sending/receiving sometimes).
Thanks, Mark.
Check your settings:
Your Name
Your name as you would like it to appear to others when you send them an e-mail. We recommend entering your real name, although any name can be used.
E-mail address
Your Virgin Media e-mail address. Remember that the part after the @ symbol should correspond to your type of account, e.g., [email protected].
Account Type
POP3
Incoming mail server
pop3.virginmedia.com
Outgoing mail server (SMTP)
smtp.virginmedia.com
User Name
Use entire e-mail address.
e.g., [email protected]
Password
Enter the password for your e-mail account. If you don't know the password for your account you can reset it using the forgotten password tool in My Virgin Media.
Require logon using Secure Password Authentication (SPA)
Unticked/No
Thanks for that,
Is that an updated version (since they changed things a couple of months back) or working setups off your phone?
Also I had an O2 address (mail.o2.co.uk) on the outgoing server, as I had trouble sending in the 1st place and this cures things?
Also should the setup be the same for @virginmedia.co.uk addresses as @ntlworld.co.uk ones?
Cheers.
mark in essex said:
Thanks for that,
Is that an updated version (since they changed things a couple of months back) or working setups off your phone?
Also I had an O2 address (mail.o2.co.uk) on the outgoing server, as I had trouble sending in the 1st place and this cures things?
Also should the setup be the same for @virginmedia.co.uk addresses as @ntlworld.co.uk ones?
Cheers.
Click to expand...
Click to collapse
Dude just got to the virgin media website and have a look at the email help page. It's really not that difficult.
M3PH said:
Dude just got to the virgin media website and have a look at the email help page. It's really not that difficult.
Click to expand...
Click to collapse
I know - I've done that in the past and with the settings they give it would only let you receive EMAIL's and not send them.
I'm not sure if the settings on there are just for mobiles on the Virgin network?
I wanted to be able to send/receive EMAIL's with O2.
I would have looked on the Virgin site myself if I had not tried them in the past and not bothered people on here.
That's the reason that I had to use the mail.o2.co.uk address for the outgoing server before (as it would not send EMAIL's from the settings they supplied on Virgin's site).
Nope - just tried the settings supplied for the NTLWorld EMAIL address on the Virgin site and they still don't work Dude (saying to check my account information when sending/receiving).
Mark.
mark in essex said:
I know - I've done that in the past and with the settings they give it would only let you receive EMAIL's and not send them.
I'm not sure if the settings on there are just for mobiles on the Virgin network?
I wanted to be able to send/receive EMAIL's with O2.
I would have looked on the Virgin site myself if I had not tried them in the past and not bothered people on here.
That's the reason that I had to use the mail.o2.co.uk address for the outgoing server before (as it would not send EMAIL's from the settings they supplied on Virgin's site).
Click to expand...
Click to collapse
If i remember correctly to send now you have to use ssl encryption on the smtp connection and specify the same log in details as for the incoming pop connection (the smtp servers are no longer open). The reason for this is that when it was ntl/blueyonder the smtp servers would only respond to certain ip address' so any further security was not needed.
Nope - just tried the settings supplied for the NTLWorld EMAIL address on the Virgin site and they still don't work Dude (saying to check my account information).
Click to expand...
Click to collapse
i just read the latest post. The ip restriction may still be enabled so you may be screwed.
Ok - thanks for that.
Mark.
if you are using a data connection then set it to mail.o2.co.uk and make sure the connction is using o2 mobile
if you are using wifi at home thru the VM connection then you can use smtp.ntlworld.com
I had the same problem when Virgin introduced there "improved" email and this is how I solved it....
!!!!!! NOTE: REQUIRES A GOOGLE (gmail) ACCOUNT FOR THIS TO WORK !!!!!!!!!!
Create your account along the lines of -
Email Address - [email protected]
Name - Fred Bloggs
Account Display Name - Ntlworld
Incoming mail server - [email protected]
Account type - IMAP4
User Name - [email protected]
Password - *****
Save Password - YES
Outgoing (SMTP) mail server - smtp.gmail.com
Outgoing mail server requires authentication - YES
Use the same user name/password for sending email - NO
Outgoing Server login - [email protected]
Password - *****
Save password - YES
You then then tailor the size/frequency of the messages to your choice.
Regards,
Alan
nalab1 said:
I had the same problem when Virgin introduced there "improved" email and this is how I solved it....
!!!!!! NOTE: REQUIRES A GOOGLE (gmail) ACCOUNT FOR THIS TO WORK !!!!!!!!!!
Create your account along the lines of -
Email Address - [email protected]
Name - Fred Bloggs
Account Display Name - Ntlworld
Incoming mail server - [email protected]
Account type - IMAP4
User Name - [email protected]
Password - *****
Save Password - YES
Outgoing (SMTP) mail server - smtp.gmail.com
Outgoing mail server requires authentication - YES
Use the same user name/password for sending email - NO
Outgoing Server login - [email protected]
Password - *****
Save password - YES
You then then tailor the size/frequency of the messages to your choice.
Regards,
Alan
Click to expand...
Click to collapse
Sorry, but just checking - you have to setup a GMail account for this to work - I was wondering when you send somebody a message if it shows as from the NTL World EMAIL address or the GMail one?
Cheers, Mark.
Hi there,
Thanks for all the replies - I think I may have sussed it now with a combination of peoples replies and also using O2's server for the outgoing mail.
I can now send/receive + also delete EMAIL's off the server so they don't come through on my PC once I have deleted and done a send/receive on the phone.
Cheers, Mark.
I was also wondering about the IMAP4 setting on the mobile - does this mean that everything on the server is also stored on the phone as well, so you have old EMAIL's on your phone as well?
Does this slow the HD2 down, as it would be handy to have some of the older EMAIL's in folders on the phone.
It sends it from the gmail address.... All I have got in my folders is the stuff in my inbox... BTW what settings did you end up using for both the outgoing and sending?
Regards,
Alan
Hi there,
I got these settings E-Mailed from Virgin in the end (like the ones posted by somebody else earlier, but with info on the SSL + ports etc (not that I think you can setup the ports on the HD2).
It seems to work all ok now with even being able to delete messages off the server as well.
Cheers, Mark.
Thanks for getting in touch with the Virgin Media Support team.
The details for your email account settings are below.
Incoming Mail Server - pop3.virginmedia.com
Outgoing Mail Server- smtp.virginmedia.com
Username - Full email address including @ntlworld.com
Password - Your email password
Outgoing server requires authentication - Yes
Incoming Server Port - 995
SSL Required - Yes
Outgoing Server Port - 465
SSL Required - Yes
If you are going to be receiving emails to more than one device you will
need to use 'Recent' mode in order to facilitate this. To do this simply
add 'recent:' to the start of the username in your account settings on
your email client so if your username was '[email protected]' it
would become 'recent:[email protected]'.