I am one of those users that is having trouble connecting to GPRS more than once and getting the "unknown reason" problem. Only a soft reset or turn on/off flight mode will fix it. Well I found out what is causing this, at least for my device. I am running Wisbar Advance on mine and is what causing the problem. Once I closed the app, I can connect/disconnect GPRS as I please. I made calls in between also and it still works...
The developer for Wisbar is working on this issue so hopefully he will get this fixed. In the meantime, I have turned off Wisbar..
Hope this is what causing u guys' devices also.
Great info! Just a heads up. I had this problem since I upgraded to the 1.06 ROM however I have never installed Wizbar Advance. The only thing that I could get to fix it was upgrading to the Norwegian 1.11 ROM version or using the 1.10 US Radio stack. Even the Finish 1.11 did not fix the problem.
-Mashie
I have the problem and I'm not using Wisbar. I guess magician_os1.11wwe_bigstorage_6.zip is based on the Finnish ROM?
You can add another application to the list of problem apps (at least this worked for me)
Sygic .mobile contacts seems to mess up GPRS as well.
I've been using the 1.06 WWE rom, and i tried anasky's 1.11 bigstorage rom, and both times, with .mobile contacts installed, i received the "cannot connect for an unknown reason" error, after uninstalling it, GPRS reconnects fine everytime.
Hope this helps some of you.
i changed my sim card to a new one and now i don't get that error. plus i believe that part of that error is the service provider.
hope that helps
I have Qtek 1.11 and same problem too
It is a real pain, I do not have Wisbar, and I can only connect once then need a reset. Any ideas out there?
One cheap solution is to put the phone in flight mode and then go back to reset the GPRS. Not very smooth, but at least better than having to soft reset.
Loboman said:
One cheap solution is to put the phone in flight mode and then go back to reset the GPRS. Not very smooth, but at least better than having to soft reset.
Click to expand...
Click to collapse
I have tried to turn flight modem on/off but i still get the error
"dialed:isplnk1.swip.net. The answering modem has disconnected. To check your connection settings and change them if needed, tap settings"
Does ne1 know what I can do? so I can use my gprs again. it worked fine just a day ago, and I havent done anythin at all that could cause this problem
I don' t have a magician but a blue angel.
I've got the same problem.
It's the last built of IA Caller ID.
I've make a hard reset with no IA Caller and no problem again.
just double check the settings to make sure that the access point name shows up in the number section of the connection settings, when its not there that can cause the answering modem problems
rgds
j
I have 2 SIM Cards with the same number, one for the QTek 2020, and one for a Motorola mpx200.
If they are both switched on, then my GPRS is disconnected after about 15 minutes, and I can only reconnect by going in and out of flight mode.
If I switch the Motorola off, then I stay connected, and can disconnect
and reconnect properly.
Eddan said:
Loboman said:
One cheap solution is to put the phone in flight mode and then go back to reset the GPRS. Not very smooth, but at least better than having to soft reset.
Click to expand...
Click to collapse
I have tried to turn flight modem on/off but i still get the error
"dialed:isplnk1.swip.net. The answering modem has disconnected. To check your connection settings and change them if needed, tap settings"
Does ne1 know what I can do? so I can use my gprs again. it worked fine just a day ago, and I havent done anythin at all that could cause this problem
Click to expand...
Click to collapse
Never had that error message. Only the one hamsup1o was talking about. Is the Norwegian 1.11 Ananskyfied yet? I want to test if the problem is fixed in that one.
For me, I don't think it's any one piece of software. Since I upgraded my Jam last weekend to 1.11, it continually disconnects from GPRS. Soft resets may or may not correct the problem on the first try so a second reset is in order. Trying to turn Flight Mode On/Off is a chore in itself. I may need to tap "Turn Flight Mode On" several times before it finally does it. Even when GPRS is connected it will only last 5 minutes. Then while still connected, going to a different webpage, says that webpage cannot be found. Very freakin' frustrating!! :evil:
So, today at work I backed everything to SD and did a Hard Reset. I then cancelled out of the Operator settings, but allowed the other apps to install and soft reset. I manually added my data settings and connected. Within two minutes I lost my connection. Reset the device and couldn't connect. Reset again and it's fine. It's hit or miss. Restored from backup. Gave a MS Voice Command error so deleted that. Several resets later on the train ride home and it's been fine ever since, for now!
The question is, could this be a T-Mobile problem? I called them yesterday and all they could tell me is that data outages in the Boston area may occur in the evenings due to upgrades. Perhaps it's just a coincidence that I did the ROM upgrade and TMo is acting up. I'm pulling hairs here!!
smfa1965 said:
For me, I don't think it's any one piece of software. Since I upgraded my Jam last weekend to 1.11, it continually disconnects from GPRS. Soft resets may or may not correct the problem on the first try so a second reset is in order. Trying to turn Flight Mode On/Off is a chore in itself. I may need to tap "Turn Flight Mode On" several times before it finally does it. Even when GPRS is connected it will only last 5 minutes. Then while still connected, going to a different webpage, says that webpage cannot be found. Very freakin' frustrating!! :evil:
So, today at work I backed everything to SD and did a Hard Reset. I then cancelled out of the Operator settings, but allowed the other apps to install and soft reset. I manually added my data settings and connected. Within two minutes I lost my connection. Reset the device and couldn't connect. Reset again and it's fine. It's hit or miss. Restored from backup. Gave a MS Voice Command error so deleted that. Several resets later on the train ride home and it's been fine ever since, for now!
The question is, could this be a T-Mobile problem? I called them yesterday and all they could tell me is that data outages in the Boston area may occur in the evenings due to upgrades. Perhaps it's just a coincidence that I did the ROM upgrade and TMo is acting up. I'm pulling hairs here!!
Click to expand...
Click to collapse
I have the exact same problem with my Jam on T-Mobile (in Colorado) however it seems to have gotten better with the 1.11 ROM. The strange thing is that it does not ever happen with my 6315 on T-Mobile. I have spoken with their customer services serveral times and we have tried a few different things. The last thing we tried was a brand new SIM card to remove that as a posible problem. Since doing that, I can stay connected to GPRS, take calls and it re-connects with out me doing anything and it seems to have helped.
I have not tried to see if there is any change between wap.voicestream.com or internet2.voicestream.com. Which are you using?
I have the same problem with GPRS and the Cannot connect for an unknown reason. It initially connects fine, but if I disconnect it manually, I cannot reconnect without the soft reset. I started getting this error when I upgraded to 1.11WWE last night. I went back to Version 1.06WWE and the problem was gone so it is defiantely a ROM problem. Imate's Customer "Dis"-Service continues to timeout everytime I go online with them. I am in the process of trying the UK 1.11JAM Rom to see if that makes any difference. I am with T-Mobile USA.
On the Club I-mate forum there are people with this problem as well and one of them is on Cingular!!! So it's not carrier specific.
__________edit
I tried the UK 1.11 ROM and it worked a bit better. There was even a new tab in the GPRS bubble that you could click to disconnect the GPRS rather than holding down the red phone button. But alas, I still got the Cannot Connect for an unknown reason mesage. I'm going back to 1.06 (Thankfully I backed it up) It worked fine. Is anyone having this problem with the Anansky hacked ROM?
Also, why does the UK version come with Skype and the WWE version doesn't?
Could it be due to Activesync?
I too have the GPRS problem, usually it occurs after synchronizing with the PC. The flight mode trick fixes it. I can repeat this behavior and can always fix it, so it remains a nuisance...
Since you can access the internet through Activesync, maybe the OS stays locked in that mode and does not allow for GPRS to be a valid network connection...
Anybody else have similar symptoms?
Mashie, I use internet3.voicestream.com. As you said nothing seems to help.
chinadan, Yes! I had the exact same thing happen to me last night. I've been tinkering with my Jam for the last week trying to get it to work. Last night it was working fine, but then I connected it to my desktop to load PHM Registry and when I disconnected, GPRS started flaking out! Performing a soft reset didn't help.
I've been going back and forth with i-Mate CS, and it's obvious they know there's an issue. They seem to be getting a little testie since I'm basically telling them I'm not an idiot so please get the crap fixed! They had the nerve to send me instructions on how to setup a GPRS Connection on the Jam! :twisted: What nerve!
Anyway, think I'll try loading the worldwide 1.11WWE and see what happens. Anyone have a backup of 1.06 US 850 ROM?
Thanks and cheers!
Well, I went almost 24 hours without a GPRS problem on my JAM yesterday. I didn't get the usual "Cannot connect for an unknown reason" error message. This time I got a message saying that there was a problem with the modem???? I don't know where that one came from... changed my gprs setting to internet2.voicestream.com and it works now....until the next error message.
Screw it. I'm going back to 1.06. The JAM is VERY sluggish now and I can't even get it into flight mode to correct the problem. I guess I'll wait for the patch. (It seemslike we spend most of our time waiting for a patch or an update of some kind. ARGGGHH!)
ALso, I don't know if this was the case with the 1.06 ROM, but I used to have to hold down the red phone button for a few seconds to get the GPRS to disconnect. But with the 1.11UK rom all it takes is for you to click the red phone button and the connection is dropped. Example: If I'm on the Today Screen with GPRS connected, click the red phone button and voila, gprs is disconnected. Is this normal? I don't remember it disconnecting so easily with 1.06.
Also, saw this over on the HoFo: ___________________
New HTC Galaxy and Wizard to replace the Magician.
Got a hirizontal slide out keyboard. Same size as Magician. Black in colour. with 128mb ram, Wifi built in. Same size as Jam. With a 2.1mb camera (undecided maybe 1.2). Just saw the pictures, but it looks awesome. (I think it also had edge).
johnannie said:
Also, saw this over on the HoFo: ___________________
New HTC Galaxy and Wizard to replace the Magician.
Got a hirizontal slide out keyboard. Same size as Magician. Black in colour. with 128mb ram, Wifi built in. Same size as Jam. With a 2.1mb camera (undecided maybe 1.2). Just saw the pictures, but it looks awesome. (I think it also had edge).
Click to expand...
Click to collapse
Any chance you give us a link to those pics? Pleaseeeeeeee :twisted:
Ok, been tinkering around this evening concerning the GPRS connection issues and this is what I have thus far. First, Club IMate has new Operator Settings on their website. One of their techs was kind enough to e-mail it to me this afternoon and checking their website this evening shows T-Mobile ver1.6. Applied those settings and it seemed to do a better job at installing my VPN settings for internet3.voicestream.com. However, when I checked the Connections screen it listed My Isp with my VPN connection and My Work Network was setup for wap.voicestream.com. Ok, nice but I don't use the wap settings. Connecting through IE to wap.yahoo.com resulted in the TMo Wap connection to launch, but not my VPN connection. So I went back into Connection settings and set both Work and Internet to "My ISP". Upon doing this and selecting any website from IE, it wouldn't connect and give me the error "Make sure you have your modem installed blah, blah, blah". If I then press and held on the "G" and tapped connect, it connected just fine.
So that got me thinking about the Registry again and why in the Connection screen for both Internet and Private network, why there was no option for "The Internet", or "My Secure WAP" so forth and so on. When I had my XDA IIs, those where options. So I loaded PHM Registry to the device and went exploring. The first thing I found and deleted was in: \HKLM\Software\HTC\WModem. I deleted the Preset GPRS key. The next thing I found where all the Interent settings I just mentioned in:
\HKLM\Software\Microsoft\ConnMgr\Destinations\. There is listed "The Interent" (which I tried to create myself in Connections but it said it already existed) and My Secure Wap plus others that I had made. So for starters I deleted "The Internet" key and reset the device.
Went back into Connections and created a new network called The Internet and added my connection to internet3. I then switched it to only look at The Internet network. Launching IE again and trying to go to wap.yahoo.com. Again, I get the "Unable to Connect: Ensure that your modems are presentand inserted correctly, and no network card present".
So obvioulsy, my edits to the Registry made little difference. So again that got me thinking. Why would their be a WAP connection when I selected T-Mobile VPN during the new cab installation? Because it needs it!
I then went back into the Network Management screen under connections and left it set to The Internet for programs that auto connect to the internet and set it to My Work Network for the private network option. Since doing this I've had no issues when any connection while browsing. If I go to a WAP site it automatically connects to T-Mobile WAP connection. If I then decide to go to a full blown HTTP website, it automatically stops the WAP connection and launches the VPN one. There is no delay when it does this, well, maybe a second! :lol:
My thinking is (and, I'm no programmer or Registry master!) that the problem lies in the Registry settings for IE. Perhaps it runs deeper than that but if one of you Guru's could take a look perhaps we can get this ironed out once and for all. Thanks for listening!
Related
For some reason - my QTEK 9100 fails to maintain the connection to my GPRS service. Once I connect, it holds the connection until I make/receive a phone call. Thereafter, the device shows the connection in place, but it fails to pass any more data through the connection. To keep using the data connection, I must either soft reset or switch flight mode on/off.
(Needless to say, I have been able to use my SIM in other GPRS-enabled phones).
ROM 1.1.7.5
Date 9/22/05
Radio 01.01.10
Protocol 4.0.13.16
ExtRom 1.1.7.105
Anyone have any ideas?
Is there a ROM upgrade or RegEdit that could do the trick?
Same **** with mine 9100 on MTS. We should get together to solve this issue. Let me know if you got the solution. My ICQ 2662731, phone no. 916 137 7540, Leonid.
Absolutely the same problem with my Qtek 9100 on MTS. Some people on the forums say it's operator's problem; others claim it's not. However, switching from MTS is not an option for me anyway (corporate cell phone number, etc.) so I would be very much obliged for any solutions, or at least hints towards what can be causing it.
One possible solution (haven't tested myself yet) is setting GPRS to 'always on' via the registry editor; however
a) Will it drain my battery much more than usual?
b) Won't GPRS get disconnected in standby mode?
hi
hi. try to initiate GPRS connection with the default inbox email. press send and receive to check email. let it connect GPRS. when someone call u. it still maitain but the during call, the other person must pick up the phone. if nobody pick up the phone. the GPRS will have problem and need to turon and turnoff radio again. this is the only to maintain gprs, that is, to initiate GPRS connection with the default inbox email.
malice93 said:
One possible solution (haven't tested myself yet) is setting GPRS to 'always on' via the registry editor;
Click to expand...
Click to collapse
I tried to set it always on, it didn't help.
malice93 said:
Absolutely the same problem with my Qtek 9100 on MTS. Some people on the forums say it's operator's problem; others claim it's not. However, switching from MTS is not an option for me anyway (corporate cell phone number, etc.) so I would be very much obliged for any solutions, or at least hints towards what can be causing it.
One possible solution (haven't tested myself yet) is setting GPRS to 'always on' via the registry editor; however
a) Will it drain my battery much more than usual?
b) Won't GPRS get disconnected in standby mode?
Click to expand...
Click to collapse
ad a) -
One thing I know for sure:
it will not drain your battery any more that when connecting gprs on demand. I used to use the "grps always on" feature and can't tell the difference in battery life.
Regardless of the "gprs always on" setting I do sometimes have problems with the connection. The icons (gprs) say it's on but no data is transferred (no e-mail/www received) but it happens very rarely and I can't tell in what circumstances.
By the way: holding the red off-hook key for 5 secs closes the gprs connection - check if it doesn't make your problem easier to bare ;-)
Maybe you could try another operator's SIM - at leat you'd know if it's the Wizard or the operator.
Salute/k
kristo_ch said:
By the way: holding the red off-hook key for 5 secs closes the gprs connection - check if it doesn't make your problem easier to bare ;-)
Click to expand...
Click to collapse
Yes, I know about this one; however, since GPRS won't reconnect anyway, this doesn't solve anything for me.
Oh well, I'll keep experimenting and hopefully Qtek will release some ROM updates in the future to deal with the problem.
Update: After playing with the settings a bit, the problem indeed seems to be with phone calls; i.e. I can disconnect/reconnect GPRS manually without any problems, but once a phone call is made or received, GPRS stops reconnecting. I have a suspicion it's actually an operator issue but haven't had time to try some other SIM yet.
malice93 said:
Yes, I know about this one; however, since GPRS won't reconnect anyway, this doesn't solve anything for me.
Oh well, I'll keep experimenting and hopefully Qtek will release some ROM updates in the future to deal with the problem.
Click to expand...
Click to collapse
I called service today about this problem, they heard nothing about it, they said. Also they invited to flash rom, that was released month ago, they said. I asked them about version but call operator didn't know.
I'm afraid to do that because they could flash older verison than I have, and there are some roms that have troubles with incoming calls, I read in russian Qtek forum.
My version:
OS: 1.3.9.4 RUS
Date: 9/29/05
Radio: 01.01.10
Protocol: 4.0.13.16
ExtROM: 1.1.7.105
I read there are some utilities to save rom but I cannot find how to save rom to hard disk to restore it in future surely.
My version is:
ROM 1.1.7.9
Date 9/16/05
Radio 01.04.10
Protocol 4.0.13.17
ExtRom 1.1.7.111
(Russian OS)
Just read on some Russian forums that there were the same problems with s100 until the new radio version was released, so I guess we just have to wait.
vishny said:
malice93 said:
One possible solution (haven't tested myself yet) is setting GPRS to 'always on' via the registry editor;
Click to expand...
Click to collapse
I tried to set it always on, it didn't help.
Click to expand...
Click to collapse
Just tried it myself, didn't work for me either.
So far, the problem can be diagnosed as: regardless of GPRS status, a phone call (outbound or received) will screw up the existing GPRS connection and any future attempts to reconnect unless a soft reset/flight mode switch is made.
I hope to god a ROM update will be available in the near future; meanwhile, any and all suggestions are welcome.
Today I visited service, they flashed me the same rom I already had. Then they tried to solve problem at least 2 hours but with no success.
I advised them to be ready for crowd of users of 9100 who connect to MTS.
Technician said I have to wait new rom update, but he cannot say nothing about release date.
I want to beleave...
Some guy at Russian forums put forth an idea that our problem might in fact be an issue with lousy MTS implementation of EDGE.
So in theory it could be solved by turning EDGE off entirely (if it is indeed possible).
Same problem on my Qtek 9100 ... is there any updates available for the ROM?
I have this same problem on both my Kjam and Qtek 9100. I am in the United States and use Cingular. I suspect this is not a carrier problem.
I'm in the US on Cingular with a Qtek 9100. I think the issue is that the carrier drops the GPRS connection after time, or the signal is lost and WM5 doesn't react. Either way, seems like leaving GPRS in constant ON mode plays into the problem rather than help it. After installing GB-SOFT Tweak http://msmobiles.com/news.php/4714.html and setting it to release GPRS if unused for more than 10 or 15 minutes, I don't get the GPRS problem nearly as often. Furthermore, when a GPRS lockup does occur, turning flight mode on and then off again restores function without the long cycle time of a soft reset
Christian
I had the same problem on my IMate and it was fixed by turning off (2sec) and then turning on your device once the GPRS connection was established. Haven't tested on my jam yet
I have the same problem since upgrading to AKU2 ROM - before I never had that issue...
OK, someone please give me a hand with this one.
I'm far from a noob with this PPC stuff, and I've played around alot, but this one's got me stumped. If there is a simple fix, I'll go to the nearest brick wall and ...........
OK, I have the 128Meg Jam (US version) and I finally decided to upgrade to the lastest i-mate offerings of their ROM update called...
JAM_USA_11200_188_11210_ship.exe
The upgrade went smooth/perfect without any hitches and or hangs. Whew! So next was the daunting task of installing all my apps, games, emulators, etc...
So before I got in too deep, I did a soft reset, and deleted the ROM installed Skype (installing a newer version later) and deleted the AntiVirus software also.
Soft reset was next.
Then downloaded the latest drivers for my SPECTEC SDW-820 Wi-Fi card, both the Canada version 1.25 and the US version 1.25.3 (same version as the WM 5.0).
NOW... Guess what?!?
Up till this upgrade, my SPECTEC rocked with FAST X-Fer speeds, both up and down! I loved it and used it alot!
Now the damn JAM/SPECTEC combo sees a signal, grabs the signal, and tells me it's "connected", but yet the Wi-Fi icon at the top does the "searching" animation. When I click on the icon at the top, it says...
"No modem at above number. To check your connection settings and change them if neeed, tap Settings".
It's looking for a GPRS signal!
When connected to my PC via ActiveSync, I can use the internet with/without setting up any "Rogers" settings.
I've done soft resets, hard resets, re-installs, etc... EVEN a "hacked" E300 Wi-Fi driver from another chap (ampda) and a Wi-Fi companion, and still the same results... Sees signals, "says" it's connected, but IE, MSN, etc. don't work!!
If ANYONE has a fix for this, or has experienced this, please help me out! I LOVE my JAM, and it's to me the perfect little do-it-all, but I'm soon approaching this "Can Jam's fly" theory!
Talked with Chris and Impact Wireless, and contacting others... Everyone is stumped, but it seems to be the "newest" ROM offering.
Awaiting help,
Rick.
ROM version: 1.12.00 WWE
ROM date: 05/28/05
Radio versoin: 1.12.10
Protocol version: 1337.42
ExtROM version: 1.12.188 WWE
Im getting a similar error with mine atm, im going to be backing up and performing a hard reset in the next day or so...will keep you in formed.
Im currently on 1.06 again (long story) and it has suddenly "stopped working"
I think its a application i have installed that may have caused it.
Imp
OK...
AFAIK, most of the things you have mentioned are a settings problems if I'm not mistaken...
I mean in many cases you can connect your PDA to the internet using Active-Sync but applications like IE or MSN messenger won't work... all you have to do is to go to
Start>Settings>Connection:then Tab connections and manage your connection in order your desired application will get the right settings.. you may also edit the advanced settings as well ( select Networks )
Another thing you can do is to go to
Start>Settings>Connection: Network Cards.. and choose the right card and the right option (work or the internet)
In most cases... if you edit your connections settings, things will work for you... for instance you can delete ( temporarily) the GPRS setting for your JAM, so when you use you WiFi card... it will be the only option....
I know this sound weired, but I have tested it before, I used to do a lot of internet via BT or cable + Active-Sync but after I did a ROM upgrade.. things did not work... all you have to do is to tweak the settings a bit, and I guess you have the same problem, because you say you get connected... so this is just a matter of settings IMHO
Another thing, I think you can try older drivers for your card... it might work
I hope things will work for you
cheers :wink:
Well, I got it working! FINALLY!
Bye.
.................. LOL! Ok, Ok, here's how I fixed it.
I really don't know how!
I went to Wireless Wave in one of our malls here, and the store manager let me take one his new Audiovox PPC6600's up to the food court where I know there is an open HotSpot.
So I installed the latest SPECTEC SDW-820 v1.25.3 drivers, and did a soft reset, popped in the card, launched the W-Lan utility, and would you believe, it worked like a champ, right off the bat! With the settings at stock. I didn't have to change anything to "Work", and it worked perfectly.
So......
I brought it back, and went back for the real test now that I know that my Wi-Fi card is fine. So, same thing, did an installed, soft reset, popped in the card, and again, it worked perfectly!!
So, I'm wondering in all of this, if for some bizarre reason, that the "contacts" might have maybe been dirty?!? I really am not too sure, however, I am taking this moment to thank all that have been patient and helpful with this issue. My JAM doesn't need flying lessons now. LOL
Rick.
P.S. Wi-Fi worked at "The Internet" settings, as well as "Work" settings. It just automatically decides to go to the Wi-Fi card when it's in place. Neat!
P.P.S Can surf the internet using PIE and use MSN on the JAM while activesynced. No Wi-Fi card installed, and GPRS off. Using ActiveSync v3.8
last few days i've been experiencing very strange problem using w'n'w service on T-Mobile UK. let's say i'm connected, i can browse web, check mail, etc. when i close (or i loose, i.e. in the Tube) GPRS/3G session and then try to reconnect, my Vario II is popping out error balloon 'The answering modem has disconnected. ...' straight away *every time*. only thing which solves the matter is switching off and back on again Phone module (just like switching off/on mobile phone). same thing happens when i connect both in 'Auto' and 'GSM-only' modes.
i surely didn't change anything with connection settings lately. it also used to work without any problems a week ago or so, and i thought it's network-related problem. i wrote a complain to customer service, but lady called me back and suggested doing a hard-reset, which obviously i'd like to avoid. :/
do anyone here also experiencing that problem on T-Mobile UK network (particularly in London)?
I had exactly the same problem with my mda vario I. I had to go in and out of flight mode which then allowed me to reconnect.
Recently I've had to do a hard reset and now it works perfectly.
There was a post which said something about deleting the settings in network management my memory is a little hazy though. A search on this site should bring it up
I'm currently experiencing the same thing on my Vodafone PDA 1605 with an Orange SIM. I get the exact same error message ballon every time I disconnect from GPRS. It's happened to me ever since I've had the unit, which is only about a month now. I've tried to find a fix for it on here but have come up empty.
Let me know if you find anything else out!
problem's solved! the reason was a defective BatteryStatus today plug-in - i'm using beta version of it, which had some bug preventing data sessions from reconnecting. i have now installed newest version, which has that bug fixed and my connection are working fine now!
thx for all for suggestions.
well... I have no answer to Your question... but... pozdrawiam z Bedford..
a vario II to swietny wybor
peace
bronx said:
well... I have no answer to Your question... but... pozdrawiam z Bedford..
a vario II to swietny wybor
Click to expand...
Click to collapse
hehe, czyrs mejt ))
Hi,
my GPRS connection is working, it connects without any problem but when i try to navigate with PIE then I can see the message "Opening" on the left lower corner but it just stays that way for a long time and the page never gets displayed. My e-mail works fine so that means i have GPRS connection and working. If i try navigating to a WAP site some pages get displayed and some other don't. If i connect via WiFi or via activesync then i can navigate without any problems. Based on my observations I suspect a problem with the MRU (Maximum receive Unit) of the TCPiP stack but i can not find on the registry where to change that.
Hope someone can help.
I used Tweak2K2 to set it in mine. Sorry I do not know the Reg setting.
hguiraud said:
Hi,
my GPRS connection is working, it connects without any problem but when i try to navigate with PIE then I can see the message "Opening" on the left lower corner but it just stays that way for a long time and the page never gets displayed. My e-mail works fine so that means i have GPRS connection and working. If i try navigating to a WAP site some pages get displayed and some other don't. If i connect via WiFi or via activesync then i can navigate without any problems. Based on my observations I suspect a problem with the MRU (Maximum receive Unit) of the TCPiP stack but i can not find on the registry where to change that.
Hope someone can help.
Click to expand...
Click to collapse
I wonder whether your HTTP proxy port number is correct. I had same problem and I was using the advertised port number until I discovered there was another one that actually worked. I would suggest a port number but I'm O2 UK (it was `advertised as 80 but only actually worked on PIE with 8080)
Mike
You are not alone
Please check the following threads, both are related to our problem, unfortunely none of them gives a solution.
http://forum.xda-developers.com/showthread.php?t=286449
http://forum.xda-developers.com/showthread.php?t=287101
My GPRS connection doesn´t require an HTTP proxy server so Mike´s suggestion didn´t work for me. I contacted Movistar and they are not open to give support since I didn´t buy the device from them....
On the other hand, if somebody can provide the ROM reg settings and a brief instruction on how can be changed would be great
Hi Luiggi
Sorry you have not got it solved yet. I remembered your post and looked for it but did not find it - hoped you had a solution to offer - sadly not
Edit: I suppose you are certain about the proxy? I ask because mine will connect to GPRS just fine without it - BUT PIE does not unless it's set.
Mike
Maybe it is a Movistar problem
Interesting, so happens that my service provider is also Movistar; maybe they have done something different to their network settings. Any way, I was in the US recently and was able to use GPRS roaming although because the TyTN does not differentiates between GPRS and EDGE it could have been that it was using EDGE and that it why i could navigate using PIE.
The funny thing about this problem is that my e-mail works fine and my SPB whether also updates without problems, it is only the navigation with PIE that i have issues with. Based on my observations it seems to be that if the tcp packet is larger that a certain size it gets dropped by the tcp stack.
Not lucky so far
Hi Mike!
Movistar people told me that the don´t need proxy servers for the connections since they use Dynamic IP addresses (?). I´ve have tried a lot of different configurations but not luck so far, the comment posted above could be they key, now the big question is: What are the proper settings and how to modify the reg...?
Will reflashing the phone be the only solution?
Well looks like the options are narrowing down to reflashing the phone.... I'll give it a couple of days more to see if someone can give Us a hint on what to do.
hguiraud said:
Well looks like the options are narrowing down to reflashing the phone.... I'll give it a couple of days more to see if someone can give Us a hint on what to do.
Click to expand...
Click to collapse
I´m not sure about reflashing, actually I have two 8525 I paid to SIM unlock the 1st one so I still have the original ROM 1.34.505.1 and the symptoms are the same, I don´t know what ROM would be suitable to "solve" the problem in case this would be causing the partial lock.
New Finding
I´ve been trying a lot of things and I guess I´m close to the root cause. I strated from scratch with a hard reset and giving a soft reset before the 3 sec secreen of auto configuration, then I tried to set a connection in my ISP, I named it "The Internet" and when I hit the OK button I got a message saying that there was an existing connection setting under the same name!!! I couldn´t find such connection, so I´m pretty sure that the connection is hidden somewhere in the ROM and we need to disable it and create a new one or modify the reg to address a different connection consistent with our own network.... Any thoughts on this?
luiggi said:
I´ve been trying a lot of things and I guess I´m close to the root cause. I strated from scratch with a hard reset and giving a soft reset before the 3 sec secreen of auto configuration, then I tried to set a connection in my ISP, I named it "The Internet" and when I hit the OK button I got a message saying that there was an existing connection setting under the same name!!! I couldn´t find such connection, so I´m pretty sure that the connection is hidden somewhere in the ROM and we need to disable it and create a new one or modify the reg to address a different connection consistent with our own network.... Any thoughts on this?
Click to expand...
Click to collapse
I do have exactly the same problem: an MMS connection is missing but stored somewhere... Anyway to figure out where it is? To me, it's just a flag to change in order for it to re-appear in the \connection\connections tab...
MMS in Cingular
Jeff_mm said:
I do have exactly the same problem: an MMS connection is missing but stored somewhere... Anyway to figure out where it is? To me, it's just a flag to change in order for it to re-appear in the \connection\connections tab...
Click to expand...
Click to collapse
I mapped that one in Cingular, the MMS settings are self extracted from the extended ROM, if you want to get rid of it just do a hard reset and then a soft reset when the 3 sec message shows up, hope this can help you
Please tell us how you did it....
jcb_home said:
I used Tweak2K2 to set it in mine. Sorry I do not know the Reg setting.
Click to expand...
Click to collapse
Yesterday I took a look the the various reg entries and there are some which set default addresses, did you change those addresses? How did you do with Tweak2k2?
8525 on SALE
hguiraud said:
Hi,
my GPRS connection is working, it connects without any problem but when i try to navigate with PIE then I can see the message "Opening" on the left lower corner but it just stays that way for a long time and the page never gets displayed. My e-mail works fine so that means i have GPRS connection and working. If i try navigating to a WAP site some pages get displayed and some other don't. If i connect via WiFi or via activesync then i can navigate without any problems. Based on my observations I suspect a problem with the MRU (Maximum receive Unit) of the TCPiP stack but i can not find on the registry where to change that.
Hope someone can help.
Click to expand...
Click to collapse
I went thru all regs and I couldn´t find MRU or LCP (Link Control Protocol) settings, what disturbes me more is that I put my SIM in my 8125 and everything (IE. messenger, Gmail, Hotmail, etc.) works wonderful!! I think I´ll put on sale my 8525.......
More findings
I do have GPRS connection, no doubt about it. I install Tonaya Iper in my phone and the software gives the ability to trace the route from my phone to the destination, for instance The route to www.gmail.com (216.239.63.19)
is as follows (I set the time [email protected]):
1.- 10.15.14.78
2.- 10.2.4.20
3.- 10.2.4.134
4.- 200.36.174.81
5.- 200.39.31.42 (mx-mesr-rt1.telefonica-data.com.mx)
6.- 213.140.50.233 (So-2-3-1-grtmtyma2.red.telefonica-wholesale.net
7.- Request timed out
8.- 213.140.43.25
9.- 213.140.43.225
10.- 213.140.36.45
11.- 213.140.37.57
12.- 64.233.123
13.- 66.249.94.8
14.- 72.14.233.123
15.- 71.14.233.123
16.- 216.239.63.19 (bp-in-f19.google.com)
When I try to trace the communication with a 1 second timeout the phone stalls for a while in server 213.140.50.233 and makes the traceability extremely slow.
My conclusión is that when the communication reach the server 213.140.50.233 this cause a delay and my phone can not continue to the final destination probably because the pre set delay in the application exceeds its timout parameter.
Any suggestions?
Not a "Maybe" MOVISTAR is guilty for poor GPRS connections!!
hguiraud said:
Interesting, so happens that my service provider is also Movistar; maybe they have done something different to their network settings. Any way, I was in the US recently and was able to use GPRS roaming although because the TyTN does not differentiates between GPRS and EDGE it could have been that it was using EDGE and that it why i could navigate using PIE.
The funny thing about this problem is that my e-mail works fine and my SPB whether also updates without problems, it is only the navigation with PIE that i have issues with. Based on my observations it seems to be that if the tcp packet is larger that a certain size it gets dropped by the tcp stack.
Click to expand...
Click to collapse
Today I use a SIM from the other mexican cell company (telcel), I just enter APN, user name and password and in a blink my 8525 flew thru PIE, hotmail, MS messenger, Gmail and everything!!! Conclusion:Movistar system or set ups are causing all the connection problems, I´ve spent hours in the phone with their wonderful engineers and none of them has been able to explain why Movistar can´t give a decent service to 8525 users.
Using the Traceroute feature of IPer I notice a very long delay to ping the Movistar router located in Madrid (213.140.50.233), there´s where I think the problem is.
You are right Luiggi...!
One of the guys here at the office also has a Dopod 838pro (I'm ussing a HTC TyTN) but with Telcel instead of Movistar...the push e-mail capabilities and the internet surf are really very good ...but with the GPRS of Movistar I recive my e-mails very delayed in the phone and also still unable to sing in to MSN messenger.
Thanks to your post now I know the trut; I was really thinking that maybe the TyTN was the problem (I mean, the HTC branded because the Dopod was functioning just very fine) I was even thinking in return it...
regards
Hummm I suspected that....
Well I think we have (a winner) an answer (partially), I will go back to Movistar and complain, I may not get any results from it but I really have no options since because of my work I travel a lot and the roaming pricing I get with them is way better that the other alternative. The funny thing about this issue is that other HTC phones do not have it. A co worker has a Wizard and he can navigate with PIE. Maybe it would be interesting to investigate what could be the difference or why other phones can navigate and Tytn can't.
Wizard works great!
hguiraud said:
Well I think we have (a winner) an answer (partially), I will go back to Movistar and complain, I may not get any results from it but I really have no options since because of my work I travel a lot and the roaming pricing I get with them is way better that the other alternative. The funny thing about this issue is that other HTC phones do not have it. A co worker has a Wizard and he can navigate with PIE. Maybe it would be interesting to investigate what could be the difference or why other phones can navigate and Tytn can't.
Click to expand...
Click to collapse
I do my living buying and selling phones and I guess next time (tomorrow) I get a Wizard for sale I´ll spend enough time going thru the registry and routes to compare it with the Hermes. Would you guys mind to run IPer and check if the afore mentioned router or server with the problem is common for all of us?
I already wrote a not very nice letter to Movistar, probably they are shocked because normally their tournaround time for an answer is less than 24hrs and this time is taking longer. Next letter I´m going to be addressing the Director or whoever is the top dog.
How do I get/ run the aplication mentioned???
I would like to help to figure out what the problem is or help you guys to get to a solution...so, where can I find and how do I use the software luiggi is mentioning??
Is it free or with a trial version???
regards
I have searched this and other forums and have not seen either this problem or an answer to it. Per AT&T's suggestion, I just upgraded to the new AT&T rom version that adds PTT and seems to have big problems. My current issue is that when I first boot up and connect via GPRS/3G all works well. When I get to a wifi area and switch to wifi, again all works well. However when I leave the wifi area (or just turn off wifi) I can't get any data via GPRS/3G. The balloon comes up saying it is connecting. The little "G" and bidirectional arrows in the top left indicate it is connected. However in the browser, it just continues to grind away with "Locating" in the bottom right corner until it finally times out and puts up a screen that says that the "page cannot be displayed because the connection was lost". I open the connection manager and press and hold the "Data Connection" icon until that goes off and try again, same problem. The only way I can get GPRS/3G data connection to actually work again is to reboot. Any ideas what is going on or how this can be fixed? Forgot to add that this is an HTC 8525. Thanks.
From your description I wasn't able determine whether AT&T's suggestion was aimed at remedying the issue, or if it's something that came about with the update.
Assuming the latter, you may want to try a hard reset first and run it for a bit before loading any other apps. Failing that, reflash the ROM. I had a lot of trouble with my radio when my 8525 was new, but it mysteriously cleared up after a few radio flashes.
Thanks but still a problem
Thanks for your thoughts here. I hard reset and reflashed.
Yes the firmware is the latest one that AT&T has suggested that everyone who had the older Cingular phones upgrade to. It provides the AT&T logo, the "push to talk" feature, and some other junk. I have contacted AT&T about this and their response was to send me a new phone that they claimed had the old firmware, since they have been getting a lot of complaints about the new firmware. It didn't have the old firmware and also it's SIM card reader appears to be broken. I called HTC and they said that they too have had lots of complaints about the new firmware quirks but had nothing to offer to solve them. Anyway, the old firmware had no problem switching between wifi and CGRS so I don't think it is in the hardware. On the other hand I'm surprised that nobody else is encountering the problem from the upgrade.
I'm having the same prob. Purchase three of these phones and the other users have little technical expertise. First I set up a sync with my office PC. Then loaded the ROM update. I run MAC's @ home had difficulty connecting to my home wifi. Finally determined that the 8525 would not accept the 13 key ASCII wep password. Needed to use the HEX. So I connected. Went to work and had problems syncing with my PC. Active sync had to rediscover the device. Now I'm back home and can't connect again. My Device ID changed names upon "resyncing" and I updated the Airport Base Station with my new name. I've spent a lot of time on this issue.. Maybe I need to send em back for an iPhone!
Well I found a solution to it
This is a great forum - though somewhat hard to search through thoroughly. Anyway the solution for me was to go back to ROM 1.34. Found how to do that through flashing from the micro card at http://forum.xda-developers.com/showthread.php?t=311704&highlight=cingular+8525+rom+version and getting the production ROM version at http://wiki.xda-developers.com/index.php?pagename=Hermes_Upgrades. Back to normal - everything works fine. Just for a trial, I also downloaded ROM V2.1.1 and it works find also - but sure seems a bit large - ends up with 42.9M of storage free vs V1.34 that has 50.25. Think I'll try the the memory expansion process at http://forum.xda-developers.com/showthread.php?t=298327&highlight=want+more+storage. That seems to at least provide a more than 9 megabyte smaller MBH file but I don't know what that translates to in memory usage yet.
Suspect there is a way to fix this problem but I haven't seen anything in the forums on it.