Hi, I synchronise my XDA II with two PCs, office and home, but having just had to do a full restore, Activesync keeps saying that 2 files are not synched and just goes round and round trying to synch them. It's the same on both PCs.
I've made sure no files are read-only but cannot work out how to find which files are causing the problem.
Any suggestions gratefully received.........
Galadai said:
Hi, I synchronise my XDA II with two PCs, office and home, but having just had to do a full restore, Activesync keeps saying that 2 files are not synched and just goes round and round trying to synch them. It's the same on both PCs.
I've made sure no files are read-only but cannot work out how to find which files are causing the problem.
Any suggestions gratefully received.........
Click to expand...
Click to collapse
AT MS ActiveSync menu - Information Type - Files, when you use your mouse pointer, highlight the Files icon, right click and select Resolve items..., what does it say?
For me, usually when it does not synch properly, it means that
(a) I have files with foreign languuage filename that cannot be translated properly.
(b) your files stored in your desktop is not the same as the files in your device.
Hope this helps.
or maybe it's files being used by the pc or pda ?
activesync will not sync files being used
make sure no other programs are running on the xda
and no files from the my pocketpc doc is opened on the pc
I had the same problem, tried everything to remove the problem:
Checked all files in device and synchronisation folder on PC
Checked all Active Sync settings
Closed all applications
Tried time and time again
In the end the only way I resolved it was when I upgraded the ROM to 1.72
So basically my only advice it, Hard Reset or Firmware upgrade
Does Not Sync 2 Files
I too had the problem, but I think I may have got to the bottom of it.
On my desktop, after an unsuccessful ActiveSync, I noticed that my recycle bin contained 2 files that had not been there before. They were TomTom files. If I immediately did another Sync, all files were synced correctly.
But, next time I used TomTom, ActiveSync would report that 2 files were not synched, and another pair of TomTom files appeared in the Recycle Bin.
I don't know a cure, but at least I know I am not losing any data.
arberyn said:
I had the same problem, tried everything to remove the problem:
Checked all files in device and synchronisation folder on PC
Checked all Active Sync settings
Closed all applications
Click to expand...
Click to collapse
Well, there's one more thing you can try - and this is also what got rid of the problem for me: synchronise, then disconnect the device, run File -> Delete Partnership from the desktop Active Sync, allowing it to delete the synchronised files. Then check C:\Documents and Settings\<your account name>\Application Data\Microsoft\ActiveSync\Profiles and make sure there is no directory with your partnership's name - delete it if it still exists.
Now just reconnect your device and create a new partnership. ActiveSync will copy all "to-be-synchronized" files from the PDA to your PC, so no data is lost. The problem, however, will be gone - at least it was for me!
Cheers, Daniel
re:
I had these problems a couple of times when i hard reset my xdaii, the 2 culprit files are the westekk PPT and pdf. Its easily identified on the file explorer ion the xda2, its icon is not valid (no programs associated).
try deleting these 2 files and see. worked for me.
Related
Finally I have a proper error with Active sync, and it's been going on for a couple of days now. No matter what I do it's screwed!
Problem is that when trying to sync with my home or work PC's, my JasJar freezes once the contacts have gone across - only a soft reset does anything, so obviously the rest of my syncing can't be done...
If I untick "Contacts" then the other information - Calendar, Files, Tasks, Notes, Favourites - sync perfectly.
Ok, I've tried all of the following to fix this:
a) Soft Resets
b) Removing all Partnerships from both PC's and JasJar
c) Hard Resets
d) Re-flashing the ROM
e) Completely uninstalling Activesync and reinstalling 4.1 on both PC's (including removing all registry settings, profiles, rapi.dll, etc)
f) Removing pim.vol to force a new one to be created
g) Rebuilding my Outlook .pst and mapi.dll files, and importing my contacts from a .csv file to ensure there's no rubbish in there.
Having done all that I have now moved all of my Outlook "Contacts" into another Outlook folder (called - rather unimaginatively - "Contacts 2"). I have connected via a clean Activesync install which has successfully synced all Outlook information (including my empty contacts folder).
I have then started copying each contact back into my original "Contacts" folder one by one...After copying a single contact, Activesync kicks in and synchronises with my JasJar. All good so far, second contact syncs correctly, third, fourth, etc. Then after copying in the 24th contact I get the following error message:
"Synchronisation could not be completed. Try again later.
Support code:80070008"
My question is...What the hell does that mean!? Neither Google, nor microsoft.com have come up with anything helpful on this subject, so does anyone here have any bright ideas, or maybe suggestions on a different approach I could take to sort this problem out, short of formatting my hard drives!?!
get the latest activesync 4.1 maybe??
sorry didn,t read the post good 8)
Hey Sub69,
This is definately a funny error and one which I think might only be solved with a ROM update, not the same ROM you have but a new one of a different version.
It appears you are the only one with such a problem as there are no others mentioning anything so strange. The fact you can sync some items shows it's not a connection issue. But to be sure check that you have followed this http://www.microsoft.com/windowsmobile/help/activesync/default.mspx and have all PORTS open?
Also you hint at 'e' that you have 2 PC's? Is this corrent and if so what are the OS's on them? And when you get to the 24th contact does it fail no matter who the 24th contact is?
Gavin.
sub69 said:
g) Rebuilding my Outlook .pst and mapi.dll files, and importing my contacts from a .csv file to ensure there's no rubbish in there.
Click to expand...
Click to collapse
From your description, it sounds like corruption in the contacts records.
1) By "rebuilding", are you saying that you created a totally new .PST file, before importing data from the .csv file?
2) Did you also check (and repair) the .PST with ScanPST.exe. Typically you'll find it in the path:
"C:\Program Files\Common Files\System\MSMAPI\1033\"
last part will change depending upon the language.
3) As GavinN said, would be interested in knowing if your 24th contact is always the same one, and what happens if you manually create the 24th contact rather than copying it.
4) what happens if you export just the contacts and then import those into a new profile (new .PST file). Can somebody else correctly import and sync with those contacts?
Well, I tried the whole process again, and it allowed me to gt past the 24th contact, so it's not specifically a problem with that contact. In fact, if I reset my device, delete all partnerships, and connect again, it will sync those contacts straight away with no problems. I can then start copying the next lot, one by one, from "Contacts 2" to Contacts, and it'll sync them to my Jasjar, before giving the same error down near the 50th contact. I can then do the same thing again, etc, etc. So I now actually have all of my contacts on my phone. Not the most elegant of solutions, and there's clearly something quite wrong, but it'll do for the weekend, until I can be bothered to figure out something more permanent.
I have a second problem now, in that my Calendar items keep disappearing from my JasJar for no apparent reason. They sync fine, as I mentioned earlier, but if I leave Activesync connected, it kicks in about five minutes after the initial sync, and removes all calendar items, whether they have been entered on the PC or the device. This is clearly getting ridiculous! I'm going to have to put a bit of time and thought into this, but it'll probably have to wait until Monday, otherwise I'll be in trouble with the wife for wasting a weekend!
BTW, I did scan the .pst, when that didn't work I created a new one. Extracting the contacts to .csv and importing them alone into a new .pst before syncing gives the same error. I am now using the latest version of ActiveSync 4.1, although I was previously using AS 4.0 when this problem started. And I'm 99.9% certain that I completely removed absolutely everything AS related in between the two versions.
I think my next plan is going to have to be to completely erase all data, and input it all manually into a fresh .pst. Can't see why this would be any different from importing it from a .csv, but I'm rapidly running out of ideas. The most annoying thing is that this randomly happened in the only week since owning my JasJar where I haven't installed or uninstalled ANY software, changed a setting, or anything! Just as it was all pretty much perfect, look what goes and happens!
Ok, I now feel like a complete idiot, but at least I know what the problem was.
Smartfilter 1.3 is a fantastic piece of software, but it appears that if you keep it running in the background while trying to sync, then your sync won't work (obviously something to do with the way that it loads the contacts)
I could have sworn this was one of the first things I'd tried when I started having this problem, but obviously not...
In case anyone else comes across this problem, here's your answer...At least now you won't have to reset and reflash your device a hundred million times, and destroy / rebuild Outlook and ActiveSync like I did
I'm using smartfilter 1.3 & didn't face that problem while syncing, but mine is Dopod 900. Maybe because of different ROM... just guessing...
I take it back.....I spoke too soon. It synced once, now it's doing the same thing again. :evil:
Aaaaaaaaaaargh! I've even flashed the latest O2 ROM to my JasJar out of desperation, and it's still doing the same thing! This would be funny if it wasn't so frustrating. It was all working perfectly until last week...Why me!?
I've had the same problem once i think. I dont remember what I did that time to get the same error code you posted though. But I restarted my pc and I was able to sync again. I hope i wont face that same problem again... Goodluck...hope you can sync soon...
Well, I can now sync...I'm still having the same problem when there are a few changes (~25+) to sync accross in one go, but if I kill all running processes with "pocket task manager" and remove all plugins from my today screen, it works flawlessly.
So, it's still not back to normal, but it'll do for now...
Just to wrap this up:
I exported my e-mail to a new pst file, and everything else to .csv,
Opened the csv's in Excel to get rid of any extraneous data,
Started again with a blank pst file on my Win2K machine and imported everything to it,
Synced everything to my JasJar,
Started again with a blank pst file on my WinXP machine,
Synced everything from my JasJar to my XP machine,
All ok now.
Edit: Wow, this is an old post! People are still having very similar problems in the Kaiser forum though, and the solution is still the same. So just wanted to say, if you searched and found this as an answer, don't discount it just because of the age!
i know this is old but i had the same problem, i fixed the problem by doing the following steps
START -> SETTINGS -> SYSTEM -> MEMORY -> RUNNING PROGRAMS -> STOP ALL
did active sync again and it worked fine.
my device is an IMATE Kjam, running the MR CLEAN ROM, 2.3 i think,
hope this helps someone.
Cheers
Connecting to Activesync but not able to Sync
Hi,
I am having a strange problem with Active Sync.
When I plug in my mobile with USB and use active sync. it does not synchornise.
I have tried all the options liek chaning schedule, changing the settings and diabling advanced network functionality still I am not able to make the diamond synchronise.
Finally, I download the active sync. 4.5 even then my problem remains the same.
It always shows the message "connected" and fails to synchronise.
Second, i tried copying music files to my diamond and it did not ask for any conversion to mobile format which was not the case before
thanks for any help..
Edit/Delete Message
Hello,
I'm having a problem syncing my contacts and such. I get an error message stating that I have to install Outlook and retry. I have searched both pcs and they both have outlook on them. Any I deas? I'm using Tomal 8.2 ROM and a work box with XP PRO.
Thanks in Advance.
I appreciate the replies and I will try them out when I get back to shore and will report them here.
Hi
Just got this thing the other day (O2 XDA Mini S) and am pulling my hair out with ActiveSync. A google and a look round these forums convinces me I'm not alone.
I'm now at the point where notes will sync, but Contacts and Calendar will not. This appears to be most likely because I'm not using an Exchange Server.
I give in. Can anyone advise whether this some alternative to ActiveSync that I can use to back up my contacts list? I'd hate to have to do it all over again.
I have a memory card, so adding software from that is no problem if necessary.
Thanks
You can try the backup tool Sunnysoft
in advanced mode is an option Backup PIM databases
lansalot said:
I'm now at the point where notes will sync, but Contacts and Calendar will not. This appears to be most likely because I'm not using an Exchange Server.
Click to expand...
Click to collapse
Are you just trying to sync with your pc over the usb link? You don't need Exchange Server for that - it sync's with Outlook directly. Have you set up what information you want to sync in ActiveSync's Tools->options?
Another possibility for not syncing is any firewall you are running - although, if it was that, you wouldn't even get Notes to sync.
John
yup
Thanks for that John, yep I've done all I can see that I need to do. Missing Exchange was about the only thing left I could think of. I think I might uninstall Outlook and reinstall it to see if that helps. Though I *hate* having to install that POS just so I can backup some settings !
Perhaps there's somewhere within the phone that will export the various settings somewhere. Or perhaps I should dig out VS2005 and attempt to write one myself. Backing up to storage card would be the best option I think, and from a look around the .net mobile CF, it would appear to be pretty well supported.
And I had to disable Zonealarm despite having all the appropriate configurations set up to allow it. I even put 169.254.x.x in the trusted zone, to no avail.
ActiveSync is a shocking piece of software - and I know from owning other phones that there's things like MobiExplorer and MobiManager that tends to work much better than the usual manufacturer-supplied stuff.
Chak, thanks for the lead with SunnySoft.
Copy the pim.vol file from the root directory of the device. This contains all your pim info (contacts, call history, tasks, calendar). You can't really make anything out of it if you try to view it, but when you hard reset, you can just overwrite the new one and soft reset to restore everything. I copy mine to my storage card every time i add something new that has to do with pim stuff.
guttrhead said:
Copy the pim.vol file from the root directory of the device. This contains all your pim info (contacts, call history, tasks, calendar). You can't really make anything out of it if you try to view it, but when you hard reset, you can just overwrite the new one and soft reset to restore everything. I copy mine to my storage card every time i add something new that has to do with pim stuff.
Click to expand...
Click to collapse
in my case, pim.vol file is protected, so copying & replacing it after hard reset does not work. i have other workaround for backuping contacts (as my activesync with outlook simply does not work) - each contact via irda to computer. it saves contact as .vcf file that you can send to wizard back again after hard reset.
Try using total commander to get to the file.
I yust transfered the file via email inside my home WLan to the PC.....
Hey, is this a common problem for HTC devices or Windows mobile in general?
I just started searching because my calendar won't sync. (3 palm devices and 3 pda's later, I have 1,400+ contacts.)
Are there any workarounds that anyone knows?
I tried setting up the sync settings whilst the device was disconnected, but the calendar entry just disappears when I re-connect.
-Worried of Sheffield.
thanks
Thanks eva_d, I had already hit on the idea of bluetoothing all my contacts over (thankfully, there's not that many) from my nokia 6600. Luckily, the XDA didn't require my SIM to be in it during the transfer. It even took over the mini pictures I had for some of the contacts, quite smart.
But it would be some chore with more than the couple dozen I had.
I'm reading up on the windowsmobile classes in dotnet, I reckon the answer would lie in there somewhere. Writing an app in VS to back things up to some funky open format would be the ideal, even if it does just drop a directory full of VCF files for example.
Once I'm sure VS2005 is installed and working correctly (http://forum.xda-developers.com/viewtopic.php?t=41155), I'll throw some serious effort at it.
Re: thanks
lansalot said:
Thanks eva_d, I had already hit on the idea of bluetoothing all my contacts over (thankfully, there's not that many) from my nokia 6600. Luckily, the XDA didn't require my SIM to be in it during the transfer. It even took over the mini pictures I had for some of the contacts, quite smart.
Click to expand...
Click to collapse
copying contacts to other handset is bit risky, because various producers are using various interpretation of .vcf file format. for instance, when i copy contact from siemens s65 to wizard, email field is always ripped off the contact and polish national characters are also absent. copying contacts to computer via irda is quite safe, however personal ringtones assigned to contact and voice dials are sacrified. all other data within a contact are still present, including contact picture.
A bit more info on the missing calendar link:-
I have one laptop using activesync V.4.1 this was where i first discovered the problem.
Just tried laptop #2 running a/sync v.3.7.1 which has an older copy of my appointments in outlook. Calendar doesn't sync to this either, so it must be something inside the MDA.
Tried to search microsoft support to find a solution, but no entries found. This seems to indicate that it is a HTC issue. I had a MDA Pro briefly sync-ed up which worked Ok. The problems are with my MDA compact running WM2003.
pim.vol not only saves the contact but also the assigned ringtone and pic. only way to do it is copy to storage card.
then after hard reset it won't let you overwrite the new one but if you rename it to pim.vol.old it lets you do that. then you can overwrite it.
laich71 said:
pim.vol not only saves the contact but also the assigned ringtone and pic. only way to do it is copy to storage card.
Click to expand...
Click to collapse
contact pictures are NOT saved in pim.vol. when i restore contacts via irda from .vcf files on my laptop, pictures are already there.
I know this thread has moved on a bit, but I've just got my calendar to sync. again and I'm soooo relieved!
Take a look at this forum to find out how:-
news://msnews.microsoft.com/microsoft.public.pocketpc.activesync
Look at 'Cannot get calendar to sycnhronise' and the second reply.
Backing up the Contacts with Mail2Web Live Mail Service
I basically use the mail2web live mail service, and use its exchange server as the server source in Activesync. I only choose synching Contacts with this server (but you can choose others).
This way, all my contacts are always up to date in mail2web servers, and even if I need to hard reset, I can reget all of my contacts back very quickly.
Highly recommended...
Fast
please use the search PLEASE! ....search for PPCBckpContacts.exe
damn it!
I have had to do a restore on my Wizard.
Now when I activesync it says I already have a partnership on the Wizard and prompts for a name for the 2nd PC.
I am not using a differnt PC it is the same one.
The name of my PPC is Robin_KJAM HOWEVER when I sync it renames it to WM-robin and then DUPLICATES all my contacts, diary entries everything!!!!!!!!!!!!!!
HELP PLEASE.
Robin
GO to Active Sync on your Wizard. Then goto Menu/Options, there you will see your partnerships. Hold down stylus on the very top of the tree structure, for instance mine says Windows Mobile PC, then you will get a option to delete and your done.
AAAahhhhhhhhhhhhhhh
I deleted all partnerships on my Wizard (Thank YOU for the help).
I deleted all partnerships on my PC.
I attach my Wizard, setup a new partnership, tell it the computer needs to overwrite the data on the Wizard and..............
EVERY BLOODY THING GETS DUPLICATED.........
I cannot believe it, it has happened 3 times on the trot.
Please does anyone have ANY idea why this would be happening?
CHeers.
Robin
Hi Guys!
I've got a secondary XDA Executive that I keep as a fall-back if the main one breaks down. Here is my question.
I've copied everything from the MAIN XDA to the secondary one (using SPB Backup) and they function identically. The only problem is that if I try and connect the SECONDARY device to my PC to sync it with Outlook it thinks it's the MAIN device (maybe that's no surprise) and it really screws up the sync process. I just wondered where the settings are held for the 'partnership' for ActiveSync on the PDA???
I tried changing the device name but it still thinks it's the MAIN device.
I guess what I'm trying to do is get the SECONDARYdevice to NOT have any partnership at all so I can set it up as a second partnership on my PC
Any thoughts?
Thanks
S
In ActiveSync:
Menu->Options click on the computer which you have the partnership with and then click "Delete".
That should delete the partnership that your phone has stored on it and the next time you connect it to your computer it will prompt you to create a new partnership.
ActiveSync
Thanks for the quick reply!
Doh! It's always the simple solutions that get me! ))
Brilliant!
PS Do you happen to know where that info is stored (that gets deleted) is it a single file or an entry in the registry?
Ta
S
No idea sorry, just had to do it myself recently and only figured it out after trying for about 2 hours...
Hi Good Peoples,
Hoping someone can help me please.
What is the default directory for the storage of Notes?
Mine don't seem to sync properly and even if the HD has the latest copy, my desktop wins and overwrites the file.
Everything else syncs properly.
Any suggestions please?
I think there stored in my documents on the device mine are anyway by the way you can set how these files are synced, whether the files are updated from PC or Device have a look in mobile device centre under mobile device settings manage partnership you can choose replace items on device or Desktop.
Not sure if you have to repeat this in sync on device under options
Stuffed if I know what happened.
The settings were correct. I unticked the Notes sync and then ticked it again (for about the third time) and its now working.