Returning an Imayte fore repair - MDA II, XDA II, 2060 General

:?:
I dropped my Imate and the on/off switch no longer works as well as a small piece if plastic missing around the switch. I have contacted support at clubimate but wondered if anyone here has returned a unit for repair. How are customs handled, shipping address etc.... any help appreciated..
chester

Related

Brodit Exec Jasjar etc Car Cradles FOR SALE

.....Hi all, Just seen threads as to where you can get the Brodit cradles for the exec/Jasjar and now the new xda mini s etc from...........
Just letting you all know I have the Brodit XDA etc passive holders available for sale and the active charging versions too.........passive are £20.00 inc 1-2 day postage, special delivery at £4.99 by arrangement.
The active ones across the xda range are between £36.00 to £45.00 depending on model 1-2 day postage inc. (add £4.99 for pre arranged guranteed next day delivery) Not all older models are in stcok every day, so email to check is helpful so you not disappointed.
if you also need a brodit pro clip for your car, I have those also for £17.00, inc 1-2 day postage, or again £4.99 next day. or a gooseneck for £16.00,with Brodit compatible face plate.
I have most car makes for the pro clips in stock, if not I can get them sent direct next day.
PM if you wish to ask any questions or order one, via paypal.
Cheers all,
Bryson
www.dsldevelopments.co.uk for cradle search and pro clip search & online purchase.
Without trying to not to sound like a prick, but is the active holder, just the same holder but with a car charger, or maybe a car carger that maybe fixed to the back of the mount with a little lead you plug into the usb charging socket. By fixed i mean just to make it look neater, there is no power into or out o the holder
Hope that makes sence
John
i'm interested if it offers any GPS power plug in addition to everything else, this way it will be extremelly useful.
thanks.
The Brodit kits available are' passive ' only, as in they only hold the Exec, no inputs for chargers via the mini usb, and no one has yet built a product for a wired GPS or even a dual charging unit for Exec and GPS charging, as in the old arkon style kits. (wired GPS will not yet work via mini usb on the exec)
These are simply passive holders, where you use a cigarette lighter with usb port to mini usb to charge the device(using the supplied cable from o2 or buy an additional usb to mini usb lead)
The active holders are simply as above, but they have the cigarette lighter point to mini usb built into the cradle.........
hope that helps!
Just ordered mine... I'm trialling it for the company in my own vehicle whilst hoping our code monkeys can get our fleet / task management system working on WM 5.
Stand by for updates and photos.
Would you please post a picture of the holder.
Thanks
Report on Pocket GPS World here:
http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=30758
Hi Again,
Had a lot of enquiries, and stocks running low again, so need to know if anyone wants any so I can increase order from Supplier. They really do look and feel great, had the first few satisfied customers for this holder.
Thanks again
Are yours the modified one that now have a left speaker slot as shown on the above PocketGPS link, or do they have the speaker covered, muffled and therefore reducing in-car volume for SatNav considerably?
I was one of the first official suppliers in the UK, I got the 1st shipment a few days ago. Not heard of this as an issue on the ones installed, and certainly not in my car, but I have re-ordered additional stocks so after the posting on http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=30758 this has been rectified by brodit
Thanks, but sorry, it's not clear if the ones you now have in stock are rectified or not? :?
sorry for the confusion, as I stated, I had one of the first deliveries before this issue was noted by Brodit. My stock is exhausted of the 1st versions (no dual speaker hole) My new stock on order, due in next week has the modification.
JJ mount
Hi Bryson
Can you also send to the US ?
I would like to buy one from you. It seems like I can't get it anywhere in the US.
I would like to have the new one (with the hole for the left speaker).
How do I order ?
Re: JJ mount
sagig said:
Hi Bryson
Can you also send to the US ?
I would like to buy one from you. It seems like I can't get it anywhere in the US.
I would like to have the new one (with the hole for the left speaker).
How do I order ?
Click to expand...
Click to collapse
US orders: www.proclipusa.com
I can ship to the USA no problem, but i suspect the cost of shipping might be expensive compared to sourcing internally. However, happy to help if you need it.
Thanks
Proclip USA does not currently have any of the Jasjar/Exec mounts in stock. Only the K-Jam ones. Probably because the Jasjar is primarily a European device. I asked them and they do have some on order and may be in later this week.
Heard from Brodit, production started last wednesday on the new stock, inc official release active holders. Availability to the UK should be some time late this week/early next. This means deliveries may take a few days more than hoped from me. Sorry.
What about Me?
Hey Bryson,
M8, im from India and i am intrested in buying a pda holder for my i mate jasjar + mounting kit (i dont want to make holes in my car). Now, will this whole kit be compatible with my car ford endevour (SUV..indian make)? how much would it cost? I have 10- 15 people who are looking to buy the same thing. please help.
Nish
Hi Nishant,
Ive sent you some details via PM, please let me know what you think,
Thanks again,
Bryson
PS To ALL - I now have the Gooseneck mounts available if you prefer that to Proclips for the Exec/Jasjar etc cradles, again, PM to enquire. Thanks!
Hi All again, furhter to PMs and messages I now have stock of the Brodit ACTIVE Exec cradles and still Passive cradles available.
Please PM me if you are interetsed.
Many Thanks
Bryson

O2 Exec/Universal: I want to take it apart, any Guidlines ??

Has any one taken a universal apart, or could help me with some guidelines.
Read the Wiki or do some searching.. :evil:
We have the whole service manual of the thing! :roll:
Bonzo said:
We have the whole service manual of the thing! :roll:
Click to expand...
Click to collapse
Please post the link of the service manual!!!
Please scan it in if you don't have it in electronic form.
When I say "we", I'm referring to the users of this forum...
It's available for download from the FTP server.. :roll:
And you would know this if you bothered using 20sek on SEARCHING!
A search for UNIVERSAL SERVICE MANUAL gives all the info you need!
quiblet:
You are new to this site; please use the search function before asking. :!:
I find it highly unlikely that your problems are unique and never asked before.
Leek:
I'm at work, so I don't have FTP access.
It should be in the upload folder if I remember corectly.. :wink:
Are you saying I'm not a "user"?
I spent hours searching. I browsed the FTP server.
The Wizard manual is there (Prodigy dah dah dah).
In fact, I helped people find it, by linking to it (see my posts). We're not all clueless, but the site needs improvement as far as linking information. Just a week ago, the Wiki was entirely broken.
I don't see a Universal manual. I browsed around 6 days ago. I haven't seen any recent anouncements of a new one.
The Wiki has no link on the Universal page to any service manual. Lots of technical information and pictures, but no PDF service manual -- nothing like the Wizard's.
I'm a computer scientist and have been programming assembly code since 1985, so it's not like I can't navigate.
leek:
It was there when I downloaded a few weeks ago..
If it has been removed, I shall extend my sincere appologies to you.
I shall allso see if I have a copy on my harddrive when I get home..
Well, it looks like I don't have to appologize at all!
It took me less than a minute when I found a computer with FTP acces..
ftp://xda:[email protected]/Un...C_CONFIDENTIAL_-_UNIVERSAL_SERVICE_MANUAL.pdf
Now, I haven't been programming since 1985, cuz I was born in 1985.
But root\Universal\Manuals etc doesn't seem to be the worst place to look for a manual, is it?
Anyway; I'm glad you took the time to write a constructive reply to my post..
Most people don't bother..
Strange... I did not see that last week when I searched. If it was there, I don't know how I missed it.
I will fix the Wiki (assuming it works again) to point to it.
You have redeemed yourself. And so shall I.

			
				
Thanks - I have taken the Universal completely apart.
Thanks - I have taken the Universal completely apart.
I have a headset fault that I have tried to fix by inserting the headset several times. And looks like I need a Motherboard. Does anyone know where I can get one????
Try this. You will have to send it to them I think.
http://www.htceurope.com/uk/
Bonzo said:
Well, it looks like I don't have to appologize at all!
It took me less than a minute when I found a computer with FTP acces..
ftp://xda:[email protected]/Un...C_CONFIDENTIAL_-_UNIVERSAL_SERVICE_MANUAL.pdf
Now, I haven't been programming since 1985, cuz I was born in 1985.
But root\Universal\Manuals etc doesn't seem to be the worst place to look for a manual, is it?
Anyway; I'm glad you took the time to write a constructive reply to my post..
Most people don't bother..
Click to expand...
Click to collapse
Do i need special access to the ftp site?
Been trying to access to the ftp server and look at the service manual. but then it just say permission denied when i key in my user name. Do i need any special rights to enter the ftp site?
You need to right click on this link, select copy shortcut, open your browser and paste into the address bar.
ftp://xda:[email protected]/Universal/Original_German_and_Englsh_Manuals_etc/
Re: Thanks - I have taken the Universal completely apart.
quiblet said:
Thanks - I have taken the Universal completely apart.
I have a headset fault that I have tried to fix by inserting the headset several times. And looks like I need a Motherboard. Does anyone know where I can get one????
Click to expand...
Click to collapse
eh? surely all you need is a 3.5mm 4 point headphone jack? the usual fault is the detection microswitch 'sticks' in place and closes the circuit so the phone always thinks there is a headset attached. What makes you thnk you need a board? And why isn't your unit under warranty being less than a year old? :?: ( exec brand universals have 2 years)
Richard
p.s if you *really* need a board drop me a pm.
Thanks for the info !
I have the 4 point jack that came with the unit, as for the microswitch is there any way to reset it ?? manually.
I bought my unit from Ebay shortly after the unit developed this fault and the O2 warranty states that the original purchaser only can use the warranty, HTC Europe on reading the website will repair it but for a charge.
So I'm painfully living with the fault currently.
quiblet said:
Thanks for the info !
I have the 4 point jack that came with the unit, as for the microswitch is there any way to reset it ?? manually.
I bought my unit from Ebay shortly after the unit developed this fault and the O2 warranty states that the original purchaser only can use the warranty, HTC Europe on reading the website will repair it but for a charge.
So I'm painfully living with the fault currently.
Click to expand...
Click to collapse
Does the microswitch work? Have you put a metre accross the contacts and checked it? Usually they just stick rather than fail, but they are available as a spare if you look hard enough. ( Farnell's / CPC etc )
HTCeurope will not ( from experience ) repair XDA branded units. As for the warranty not being transferrable according to their terms, threaten to sue as it's against your 'hooman writes' or summat- works for me :wink: ( but never tried with o2 )
Richard
Where is the microswitch ????
Where can I measure on the actual headset jack??
Thanks
quiblet said:
Where is the microswitch ????
Where can I measure on the actual headset jack??
Thanks
Click to expand...
Click to collapse
It's *inside* the socket, when you insert the headphone jack plug, it depresses to detect insertion. You measure across the contacts.
Richard
Richard
I see 4 contacts on the top of the Jack plug, I have measured for open & closed circuit but have come to no conclusion - to fix this If I unsolder the heaset Jack and then turn the unit on again will this cancel the microswitch just to prove the fault?? Then I will buy another jack??
Your thoughts
Thanks
Aldrin

Please HELP!! S200 stuck to headphone mode

I bought a Qtek S200 while visiting Britain during last April. The phone worked well until recently. Now it is stuck to headphone mode. It rings, but when answered none of the parties can hear each other. Any kind of sound is directed not to the speaker but to the earphone. Unfortunately the IMEI sends me to a service called Teleservice, and I am situated in Turkey, and when called this service wasnt even sure that they were servicing Qtek. Anyway, after 2 days of inspection they tell me that there was a problem with the mainboard and since this unit was bought abroad it was out of warranty. Years ago I had a problem with my Ipaq bought again in London, and Compaq had sent DHL to pick it up at my house sent to Ireland replaced and sent back with no charge. I dont know whether Qtek has a similar worldwide warranty, but at least I should have found a place, a person whom I could communicate, not a third party service.
Should I go on using it with headphones all the time?
WHAT kind of a company is that, you cant even find a way to communicate with them.
I sympathise with you about your situation. Especially the rotten support from Qtek :twisted:
Wanted to register mine on their website but was sent on a round-robin
In any case other people have had similar problem on the Atom and have resolved it by a few repeated insert and remove of the headset jack. Some say it is internal "shorting".
Good luck :wink:

Must Read !!! Before Buying any Atom

I had bought a O2 Atom last year, the problems were with the WI-FI ,
Submitted it to the O2 Service Center,
Result :
The told me the Main Board was faulty and did not have a replacement.
They would call me when and as it is available.
TILL date no call or replacement.
1 YEAR AND NO REPLACEMENT MAIN BOARD,
Proof :
Enclosing the Service Report Form.
I am a WM phone user ever since it was launced. and a member here on the forum since 2003 keeping tracks regularly. I seriuosly recommend chosing a manufacturer who would handle customers, 800 $ for a phone is a significant amount, How many would like to see that go down the drain..
Thank You,
Girish Kadel
Why dont u ask them to provide you with a new unit. Or You can take them to consumer court.
And another one gets bitten by the Atom. You probably won't get a new board since O2's no longer supporting a vanilla Atom. Push for a new unit if you can.
(Frankly, I have no idea why nobody tried to take O2 and Quanta to court for knowingly releasing screwed up units out of the box. We ought to set precedents for this sort of thing, especially if its a unit we can't fix ourselves.)
hi,
i have O2 Atom ,, and 2 months ago i had a problem connecting the device to the PC ,,, i went to the service Center ,,they told me there's a problem in the board and they replaced it,, and it only took 2 weeks and they were so helpful,, i think it depends on the place ,, i live in Saudi Arabia ,,, anyway ask for a new unit ,, and they'll help u ,,,
bro gkadel, out of thousand, you are one of the unlucky.
For me, so far so good.
I live in HK. I have just replaced my motherboad 1 month ago. however, I have waited for 2 months.
I had the same problem as well. I didn't leave my atom for them, they haven't called me. I have kept waiting for 2 months. So i went to O2 centre again and leave the phone to them. They replaced my atom motherboard within 3 days.
I am not sure how they work internally. But i suggest you dicusss with them face to face. Since they always forgot cases, they never call customer back.
same thing happened to me, location: O2 Service Center Singapore.
the device cannot connect to any telco provider, changing the SIM card didn't change anything. it just won't register to the network, keeps searching...
so I leave it in the service center and they promised to call back which they never did. I have to repeatedly call them for status update. Then after almost a month they quote me S$400 plus for a mainboard replacement, which I refuse to pay, it's too much.. so I claimed back the device and still have to pay S$47 for a service charge.
furthermore.., the void sticker which covers the little screws in the back casing still intact. which means, during that time when my O2 is at the service center, they didn't even bother to check the inside component at all. and there's no sign of a hard-reset attempt too. so they just propose to change the mainboard without doing any physical checking at all.
d1eter said:
same thing happened to me, location: O2 Service Center Singapore.
the device cannot connect to any telco provider, changing the SIM card didn't change anything. it just won't register to the network, keeps searching...
so I leave it in the service center and they promised to call back which they never did. I have to repeatedly call them for status update. Then after almost a month they quote me S$400 plus for a mainboard replacement, which I refuse to pay, it's too much.. so I claimed back the device and still have to pay S$47 for a service charge.
furthermore.., the void sticker which covers the little screws in the back casing still intact. which means, during that time when my O2 is at the service center, they didn't even bother to check the inside component at all. and there's no sign of a hard-reset attempt too. so they just propose to change the mainboard without doing any physical checking at all.
Click to expand...
Click to collapse
I used the Xphone II in early days, then O2 change their repair service provider to some guy in Bugis Junction and I really don't like it. From then no O2 for me. I am actually contemplating of trading in my 818Pro for the atom exec cos the price is cheap now at M1. but seeing so much negative comments, i changed my mind.
I want an 818Pro but I found an Atom Exec before I found the Dopod. I think the Exec is an awesome phone. I've set mine up properly now and it is very good. Very fast and responsive, the O2 software is great -- O2 Plus works so well I don't have to install other musthaves I used to have like spb pocketplus, vBar, etc -- call reception is great and speaker volume is loud enough.
My only problems with it are the battery life -- but that's a problem with any PocketPC -- and the 2.5mm jack which outputs such poor quality sound, so if I want to use the phone as an MP3 player I have to use a bluetooth stereo headset (which in turn drains the battery life even faster).
The Atom Exec is an awesome phone, don't let all these negative comments deceive you.
PS -- the original Atom may be bad but the Exec is very good out of the box as far as I can tell.
Mochan said:
I want an 818Pro but I found an Atom Exec before I found the Dopod. I think the Exec is an awesome phone. I've set mine up properly now and it is very good. Very fast and responsive, the O2 software is great -- O2 Plus works so well I don't have to install other musthaves I used to have like spb pocketplus, vBar, etc -- call reception is great and speaker volume is loud enough.
My only problems with it are the battery life -- but that's a problem with any PocketPC -- and the 2.5mm jack which outputs such poor quality sound, so if I want to use the phone as an MP3 player I have to use a bluetooth stereo headset (which in turn drains the battery life even faster).
The Atom Exec is an awesome phone, don't let all these negative comments deceive you.
PS -- the original Atom may be bad but the Exec is very good out of the box as far as I can tell.
Click to expand...
Click to collapse
Thkx Mochan. a bit of a confidence booster there. my 818Pro is only slow, and doesn't have A2DP or radio. I like to have radio, and it has macro camera mode, good for close up shots. Only if they have a more complete 818Pro.

Damaged Universal - free to a good home

Hi folks,
The USB connector on my Universal (an O2 XDA Exec) came loose a few weeks ago, so it's basically useless to me. I managed to get some charge into it by very carefully positioning it with tweezers so that it rests on the PCB correctly, but that's too much hassle for daily use. With the charge available, I did a factory reset to clear the onboard memory.
Other than that, and the main camera not working, everything is fine; the ROM is upgraded to WM6 thanks to the good folks here.
If somebody in the UK wants it for spares or whatever, just let me know - no fee, but something to cover postage would be appreciated, or I'm based near Staines if you want to meet up to get it. Please reply to this thread, so that everybody knows when it's taken.
Cheers,
Darren
Hi Darren,
I'd appreciate it, if it's still available please. I'll PM you
Is it still available? I'd really could use a screen!
Thanks!
Hi Darren
I would very interested in the Uni if is still available as mine needs a few bits and pieces after a dodgy recasing effort by a so called expert. I live in the UK and will gladly cover your postage.
If still available please PM
Hi folks,
Sorry for the late response. My XDA Developers account profile had an old email address, so I didn't get notified of your replies.
As the first person to reply, xiasma gets the phone.
Cheers,
Darren

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