Database Users

I have unlock code - What to do next?!

I got an unlock code from Vodafone. I followed the instructions, put in a different carriers SIM (Orange), boots the phone up and there's no prompt to unlock code. The phone boots normally and says no sim card is in. Has anyone had similar problems? Rang both VF and HTC and were unable to help! Does anyone have an idea of how to bring up the 'unlock' prompt?

Once you unlock the phone, it should bring up a keypad, or you should be able to bring up the keypad to dial in the unlock code. Hit OK afterwards, and it'll unlock the SIM. Just did it now.

chuck232 said:
Once you unlock the phone, it should bring up a keypad, or you should be able to bring up the keypad to dial in the unlock code. Hit OK afterwards, and it'll unlock the SIM. Just did it now.
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I put in the new sim card, the phone boots as normal. I get no prompt to unlock it, neither does the keypad come up. It just says I have no sim inserted.

I have the same problem,when I put other sim not asking for unlocking code,do u find how to enter unlocking code?

I have the same issue. Did anyone ever get it figured out?
I'd really appreciate some help

Did you put in the sim card the wrong way?
Sent from my S-OFF Bell Canada HTC Legend.

touch hd counter blocked 12 tries entered

hello i've got an touch hd that has the sim password counter blocked all 12 tries has been entered.i have the unlock code now how can i enter it?is there any way to bipass this?the phone is powered on with a non accepted sim for almost 3 days.
any ideea?

ring your provider and they will send you the unlock code.
... presuming the phone isnt tagged as lost/stolen they should be able to assist.

the unlock code for sim I already have it but I cant enter it, there were too many codes entered before..../ do you mean there is an master code or something like this for the counter blocked that the operator have it...???

If you've entered the PUK code wrong 10 times in a row, the SIM will have destroyed itself. You need a new SIM.

man is not puk code the network code for unlock the phone has been enterred 12 times wrong and now i cant enter the right code i have a screen shot with the message displayed by phone but i don t have the access to upload it
please help

[Q] Need help with Unlocking Optimus 7

Hey guys
I purchased a Telus Optimus 7 phone and I'm trying to unlock it. I got the code from a specific website... but when I put in my SIM card (from another provider) the phone prompts that "the sim is locked and you need a PUK". I got the PUK from my service provider but when I enter it... it gives me a SIM ERROR message. I know that the phone is suppose to prompt me to "enter pin" but it doesnt do it. Am I doing something wrong ?

Everyone looking to unlock their LG Optimus 7, heed my warning!
DO NOT ENTER A WRONG UNLOCK CODE MORE THAN 2 TIMES! IT WILL LOCK ITSELF ON THE WRONG 3RD ATTEMPT.
If you do, it's really locked and needs to be either re-sent to LG/carrier or completely re-flashed. The PUK it's asking is "Phone Unlock Key", not "PIN Unlock Key". Which means the phone itself is "locked" not NCK locked.
Btw, same thing happened to me.

whoa... think that in his case is the Personal unlocking code, not the Phone unlocking code... if u put the original SIM card the phone works? if so, or the SIM that ask you the PUK is fried or you just really don't have unlocked the phone

I've purchased an unlock code but it's asking for a PUK Key as well. How do I figure this out? Google hasn't helped. Is this a key Telus can provide? Or do I need a new SIM card (could mine have some kind of lock on it?)
Thanks!

I have tha same problem, does any one how to make my phone works, or to find a PHONE unlock key(PUK) without contacting AT&T (the original's phone carrier) because I don't use AT&T service, but I want to unlock my phone ... my LG quantum says ''your phone is locked, contact you service provider for an unlock code''

[Q] Is there a way to re-enter my simunlock code?

I bought a sim unlock code for my Here and entered it however it doesn't seem to have worked. The problem is that if I get a new one I now have nowhere to enter the code as when I put a new sim card in it just doesn't recognize it, Is there a way of getting the sim unlock box back up?

[Q] Can't Network Unlock even with Code

I got my unlock code from ATT but I can not seem to find a way to unlock it, either with the ATT sim in or a TMobile one. Previously using methods here on XDA I was able to unlock the SIM lock; the Subset lock; the SP lock and the Corporate lock. Going into Diagnosis all of those locks are disabled. However, the Network lock is still enabled. When I put in the unlock code and excute, I keep getting the message of incorrect password.
How can I remove the Network lock???

MHC48 said:
I got my unlock code from ATT but I can not seem to find a way to unlock it, either with the ATT sim in or a TMobile one. Previously using methods here on XDA I was able to unlock the SIM lock; the Subset lock; the SP lock and the Corporate lock. Going into Diagnosis all of those locks are disabled. However, the Network lock is still enabled. When I put in the unlock code and excute, I keep getting the message of incorrect password.
How can I remove the Network lock???
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Have you tried this? (Network Unlock section on Wiki)
Also, how many times have you tried already? You might need an "unfreeze" code if the unlock code provided was wrongly introduced 3 times... (which is different from the NCK code)

EnderPsp said:
Have you tried this? (Network Unlock section on Wiki)
Also, how many times have you tried already? You might need an "unfreeze" code if the unlock code provided was wrongly introduced 3 times... (which is different from the NCK code)
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My Sim Lock already reads Disabled in the Diagnosis Menu. Only Network Lock shows as Enabled.

MHC48 said:
My Sim Lock already reads Disabled in the Diagnosis Menu. Only Network Lock shows as Enabled.
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Same thing buddy. SIM PIN is not SIM (un)Lock
Quoting from the wiki:
How to unlock with code (IMEI dependent):
1. Open Diagnosis (enter ##634# in dialer)
2. In Diagnosis type *#7465625# to enter Locks menu (carrier/network etc) and enter in "Network Lock"
3. In the "Enter NCK" box type your code and press Execute
That should unlock your phone.

EnderPsp said:
Same thing buddy. SIM PIN is not SIM (un)Lock
Quoting from the wiki:
How to unlock with code (IMEI dependent):
1. Open Diagnosis (enter ##634# in dialer)
2. In Diagnosis type *#7465625# to enter Locks menu (carrier/network etc) and enter in "Network Lock"
3. In the "Enter NCK" box type your code and press Execute
That should unlock your phone.
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I guess I was unclear. That is EXACTLY what I have been doing. When in Network Lock and type the code in NCK, then press Execute, I get the message Incorrect Password.
What password? Where?

MHC48 said:
I guess I was unclear. That is EXACTLY what I have been doing. When in Network Lock and type the code in NCK, then press Execute, I get the message Incorrect Password.
What password? Where?
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Looks like you've tried this too many times and you need an unfreeze code or a MCK code.
PCK - Provider Code Key (SIM lock)
NCK - Network Lock (Network Lock - IMEI dependant)
SCK - Special Code Key (Provided/set by manufacturer)
SPCK - Special Provider Code Key (Master unlock code by device carrier)
MCK - Misuse Code Key (Un/Freeze code)
I think AT&T can only give you the NCK. You might be able to drop it in the shop and ask to get it unlocked (they do have the SPCK) but they might refuse.