MMS Send Receive Issues - Google Pixel XL Guides, News, & Discussion

I've noticed some issues since the update where MMS on both Send/ Receive are "Stuck"
Either the message never sends and times out, or the message shows receiving but it doesn't arrive.
Rebooting the phone seems to trigger the send/ receive
AT&T Network

I am on Verizon and haven't had any issues.
Sent from my Pixel using XDA-Developers mobile app

Verizon also and no issues. If reboot fixes it, have u tried a forced stop?
Sent from my Pixel XL using Tapatalk

A.VOID said:
I've noticed some issues since the update where MMS on both Send/ Receive are "Stuck"
Either the message never sends and times out, or the message shows receiving but it doesn't arrive.
Rebooting the phone seems to trigger the send/ receive
AT&T Network
Click to expand...
Click to collapse
Make sure your APN is right. Usually the default APN the phone generates is good but might not be the same as what ATT recommends

Smallsmx3 said:
Make sure your APN is right. Usually the default APN the phone generates is good but might not be the same as what ATT recommends
Click to expand...
Click to collapse
Thanks. Im reading aATT Nextgenphone which is what ive always used.
I saw something about the UK needing an MMS update for similar issues.

Is the person that's sending a MMS sending from a Samsung phone? I heard it's because of the advance messaging setting in the SMS app that Samsung uses. They'll have to turn it off apparently. I haven't tested it but I started researching this issue today because I'm not getting all of my texts in a group chat. I've noticed 2 numbers has a Samsung device

Majin101 said:
Is the person that's sending a MMS sending from a Samsung phone? I heard it's because of the advance messaging setting in the SMS app that Samsung uses. They'll have to turn it off apparently. I haven't tested it but I started researching this issue today because I'm not getting all of my texts in a group chat. I've noticed 2 numbers has a Samsung device
Click to expand...
Click to collapse
Who's your provider

Smallsmx3 said:
Who's your provider
Click to expand...
Click to collapse
Sorry, ATT

Majin101 said:
Is the person that's sending a MMS sending from a Samsung phone? I heard it's because of the advance messaging setting in the SMS app that Samsung uses. They'll have to turn it off apparently. I haven't tested it but I started researching this issue today because I'm not getting all of my texts in a group chat. I've noticed 2 numbers has a Samsung device
Click to expand...
Click to collapse
Interesting. I think they were Samsung's. Although I sent one yesterday and it went through as expected.
It seems inconsistent

Exact same issue started happening to me after the December update. I"m on AT&T as well. APN is correct, tried deleting unused APN's still no good. I can't even send a photo/mms to myself unless I toggle Airplane mode or reboot the phone.

I can confirm turning off advanced messaging in a Samsung messaging app works. My girlfriend has a Samsung s7 active, I turned that **** off because we're in a group text and I never got her message. It always shows a download failed. Today, I did a group text again and now I receive her messages. Damn you Samsung ... Or is it Google , either way that's the only solution I can think of.

It happens when I receive mms messages from iphone's as well.

ITGuy11 said:
It happens when I receive mms messages from iphone's as well.
Click to expand...
Click to collapse
Well that's weird, I have 2 other people in the group chat and they both have iphones

I used to have this issue allot. Then I changed my APN. I never have MMS issues
Sent from my Pixel XL using Tapatalk

Smallsmx3 said:
I used to have this issue allot. Then I changed my APN. I never have MMS issues
Click to expand...
Click to collapse
What did you change your APN settings to?

Related

[Q] Sending text over wifi

Sorry if this issue has been posted before. I'm having issues sending text over wifi. To do so I have to disconnect wifi in order to send it. Anyone else having this same issue and if so what can be done to fix it? This is driving me crazy. I'm on Verizon and it's a Note 3
jeffb61172 said:
Sorry if this issue has been posted before. I'm having issues sending text over wifi. To do so I have to disconnect wifi in order to send it. Anyone else having this same issue and if so what can be done to fix it? This is driving me crazy. I'm on Verizon and it's a Note 3
Click to expand...
Click to collapse
Wifi shouldn't have anything to do with sending text messages.
As long as you have good cell service your text messages should send and receive fine.
Are you talking about picture messages?
Sent from my SM-N900V using XDA Premium 4 mobile app
I think it's a Verizon issue.. I have the Note 2 with the same issue... Only works with data mode. I can receive messages in WiFi but if they include a pic, I get a placeholder. Then I have to turn data on to view. When I inquired from this group the replies were... I don't have a problem.
Sent from my GT-N7105 using xda app-developers app
Bsmith0731 said:
Wifi shouldn't have anything to do with sending text messages.
As long as you have good cell service your text messages should send and receive fine.
Are you talking about picture messages?
Sent from my SM-N900V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yes, always with pics and a handful or regular text. With regular text most of the time the wheel at the bottom of the text just keeps spinning
jeffb61172 said:
Sorry if this issue has been posted before. I'm having issues sending text over wifi. To do so I have to disconnect wifi in order to send it. Anyone else having this same issue and if so what can be done to fix it? This is driving me crazy. I'm on Verizon and it's a Note 3
Click to expand...
Click to collapse
I had the same problem. This is how I fixed it for me.
I downloaded 8SMS. It's AOSP on steroids. You can use whatever your favorite SMS replacement app as long as you can manually set the MMSC.
For 8SMS, open settings, open MMSC settings, enter the following WITHOUT QUOTES. "http://mms.vtext.com/servlets/mms"
make sure MMS over wifi is NOT enabled as Verizon doesn't support this.
btw, I uninstalled the built in messaging app to eliminate any conflicting issues and then configured 8SMS to be "stand-alone mode".
Do you have Adblock Plus installed? That was the culprit for me. Once I uninstalled it, it started working fine.
sing1gnis said:
Do you have Adblock Plus installed? That was the culprit for me. Once I uninstalled it, it started working fine.
Click to expand...
Click to collapse
That's a good point. I forgot about that. I think I had that problem as well. I switched to AdAway which I find is much better and cleaner anyway!

NOT able to send or receive picture messages!!!

I am currently using a stock everything 6p with a Verizon sim for some strange reason today I'm not able to send or receive pictures on the stock messaging app. I read a few other people been having this same issue. Has anyone found the solution yet?
Are you using pushbullet by chance?
Sent from my Nexus 6P using Tapatalk
No I'm using the stock messenger
newtownsupastar said:
No I'm using the stock messenger
Click to expand...
Click to collapse
check your APN Settings.
Gekko2 said:
check your APN Settings.
Click to expand...
Click to collapse
I'm running the default APN setting I googled some Verizon settings but I haven't found any up to date ones.
newtownsupastar said:
I'm running the default APN setting I googled some Verizon settings but I haven't found any up to date ones.
Click to expand...
Click to collapse
Couple of things. 1 check to see if you connected to LTE, You cannot send MMS over wifi on Verizon. They took that feature out, dont know why. Second, Check to see if there any old MMS that are stuck, its good idea to delete all old MMS that are pending to be sent and retry.
Someone else posted something similar the other night, they had one of those old MMS stuck in resizing. He deleted that message and his MMS started working again.
I have a similar problem since I updated to Verizon Message version 6.06. I could not go back to the last version, and I was unable to find the prior version APK file; however, Amazon had a very old version of Verizon Message, so I loaded that and it fixed the issue. I was also able to use the stock message app to get and send MMS, but with Verizon's app I could not.
Rob
Turn data on.
kgeissler said:
Are you using pushbullet by chance?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Hi, without trying to hijack the thread, why solid this be an issue? I am having trouble with my s5 cm 13 alpha and assumed it was because of that, but does pushbullet affect it?
Target Practice said:
Hi, without trying to hijack the thread, why solid this be an issue? I am having trouble with my s5 cm 13 alpha and assumed it was because of that, but does pushbullet affect it?
Click to expand...
Click to collapse
I had trouble with my 6p sending MMS. After googling it, I found people with the same issue and quite a few had pushbullet installed and said that once they uninstalled it, it worked fine. Once I uninstalled it, MMS started working again.
https://www.reddit.com/r/Android/comments/3oxcb5/psa_pushbullet_breaking_mms_in_hangouts_and/
Sent from my Nexus 6P using Tapatalk
This happened to me the other day. I tried turning data on/off, airport mode on/off, restarting the device, clearing data&cache from the Messages application as well as reverting Messages to factory and reinstalling the updates.
Either by chance or by one/all of those things, it seemed to clear up.
This is not just Verizon, it's happening to T-Mobile also but I don't think it's a carrier issue. My nexus 5 does the same thing as my 6p. Rebooting the phones and it starts working again. This affects group messaging also. When I receive a group text it days unable to download. Restart they phone and it comes through. Hopefully this is a marshmallow issue that will hey fixed ota.
It's the app. Mostly happens to me when WiFi is connected with "WiFi calling" enabled. I disable WiFi and reboot the phone and then everything works again. It happens to me once in every month, if that. Don't bother me much.

Can't receive MMS-pulling my hair out

Hopefully someone can provide me a solution to this headache of a problem. I was on straight talk (at&t) and I stopped receiving MMS messages. I tried every APN configuration I could find and none worked. I installed a different rom and they worked for a while and stopped. I decided to try out project fi so I didn't try a new sim. I also restored to stock for a fresh start. My Fi service started today and I'm still not able to receive MMS messages. Sending them works fine as far as I can tell. I called Google and none of their solutions worked and they told me the port can take time to fully go through. While I was waiting for the port to complete I used my straight talk sim on my one plus 2 and did receive a picture during that time. Is it possible that the problem is with the phone itself? Does anyone have any other solutions I can try? Dialing some set of symbols and numbers to get into additional phone settings or anything like that? This is driving me crazy! Thank you for any advice that you can provide me!
Sent from my Nexus 6P using Tapatalk
I've heard that some add blocking apps can screw with mms. Have one of those installed?
I had a similar problem on AT&T. I fixed it by deleting any unneeded APNs and using the stock "Messenger" app. I use to use SMS Go Pro but it failed to send any MMS texts. It worked fine on my Nexus 5. Also using Google Hangouts didn't work.
Elnrik said:
I've heard that some add blocking apps can screw with mms. Have one of those installed?
Click to expand...
Click to collapse
I read that too and I don't have any ad blocking apps installed. Thanks for your help!
rootdisk said:
I had a similar problem on AT&T. I fixed it by deleting any unneeded APNs and using the stock "Messenger" app. I use to use SMS Go Pro but it failed to send any MMS texts. It worked fine on my Nexus 5. Also using Google Hangouts didn't work.
Click to expand...
Click to collapse
I tried that with straight talk too without success. With Fi there are no APN settings. I'm using the stock messenger app as well. One other thing is that I can send myself a picture and it goes through, which is weird. I can't figure out why I can send but not receive. Thank you!
Sent from my Nexus 6P using Tapatalk
Go to Settings> Apps > Wrench (Top Right) > Default Apps
And make sure that you have Chrome set as your default app
This happened to me before and I did this and restated the phone and it worked. I was able to receive MMS (I'm with AT&T)
blacknet101 said:
Go to Settings> Apps > Wrench (Top Right) > Default Apps
And make sure that you have Chrome set as your default app
This happened to me before and I did this and restated the phone and it worked. I was able to receive MMS (I'm with AT&T)
Click to expand...
Click to collapse
Thank you! Unfortunately I tried that already as well and it didn't work for me. [emoji53]
Sent from my Nexus 6P using Tapatalk
DroidmanDan said:
Thank you! Unfortunately I tried that already as well and it didn't work for me. [emoji53]
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Really?! That sucks man ?
blacknet101 said:
Really?! That sucks man ?
Click to expand...
Click to collapse
I know! I don't know what else to try! It's super frustrating!
Sent from my Nexus 6P using Tapatalk
Have you tried Textra as your messaging app? They have mms settings where the wifi turns off temporarily when sending or receiving a message. I had a little trouble with mms, and then I set my apn to Ipv4/ Ipv6 and implemented the wifi fix in Textra. There are also other settings for Project Fi in the advanced settings.
EMcTx said:
Have you tried Textra as your messaging app? They have mms settings where the wifi turns off temporarily when sending or receiving a message. I had a little trouble with mms, and then I set my apn to Ipv4/ Ipv6 and implemented the wifi fix in Textra. There are also other settings for Project Fi in the advanced settings.
Click to expand...
Click to collapse
Yeah I tried Textra using "system" instead of legacy and with the Wi-Fi fix. Still not receiving.... Thank you though!
Sent from my Nexus 6P using Tapatalk
Finally figured out my problem. Long story short, having android device manager set as a device administrator was the culprit. Not sure why but Google is going to get back to me about it. Thank you everyone for your help!
Sent from my ONE A2005 using Tapatalk
DroidmanDan said:
Finally figured out my problem. Long story short, having android device manager set as a device administrator was the culprit. Not sure why but Google is going to get back to me about it. Thank you everyone for your help!
Sent from my ONE A2005 using Tapatalk
Click to expand...
Click to collapse
I have Android Device Manager as a Device Administrator as well and I get MMS fine. I'm on Verizon though, and I had to change the APN settings (actually, only 1 of the MMS of the many I sent out seemed to not get sent completely).
Spartan117H3 said:
I have Android Device Manager as a Device Administrator as well and I get MMS fine. I'm on Verizon though, and I had to change the APN settings (actually, only 1 of the MMS of the many I sent out seemed to not get sent completely).
Click to expand...
Click to collapse
I wish I could say why that setting is affecting me, but I have no idea. It's very strange.
Sent from my ONE A2005 using Tapatalk
I hate to resurrect a dead thread, but I'm having this issue too. Removing ADM as a Device Admin, deleting extra APN's, adding chrome as the default browser, and only using Messenger did not help. Then I noticed that when my phone first turned on, I would send and receive any MMS messages that were trying to download or send at the time of the reboot. So I wondered if another app was messing with the MMS function. So I downloaded aSpotCat to see what had permissions to SMS functions, and went into Settings -> Apps and disabled the SMS permission from each app other than stock Google. Rebooted. Testing now. I'm going to try pulling some logcats this weekend when I find the time.
--edit--
for what it's worth, with all but the stock apps having the SMS permission blocked, after a reboot, about 15 minutes in I am able to send / receive MMS messages now. I lost the ability after about 2 minutes after boot prior to this. I'll keep testing, and re-enable the permissions later to see if I can replicate the problem and pull a logcat.
Full list of apps I had installed requesting SMS permissions (the ones in red I disabled):
Amazon Shopping
Contacts
Google App
Google Play services
Google Play Store
Hangouts
Messenger
RingPack
ROM Toolbox Pro
Snapchat
Tasker
Titanium Backup
I also had TrueCaller and AT&T Visual Voicemail Viewer, but I just uninstalled those
jparnell8839 said:
I hate to resurrect a dead thread, but I'm having this issue too. Removing ADM as a Device Admin, deleting extra APN's, adding chrome as the default browser, and only using Messenger did not help. Then I noticed that when my phone first turned on, I would send and receive any MMS messages that were trying to download or send at the time of the reboot. So I wondered if another app was messing with the MMS function. So I downloaded aSpotCat to see what had permissions to SMS functions, and went into Settings -> Apps and disabled the SMS permission from each app other than stock Google. Rebooted. Testing now. I'm going to try pulling some logcats this weekend when I find the time.
--edit--
for what it's worth, with all but the stock apps having the SMS permission blocked, after a reboot, about 15 minutes in I am able to send / receive MMS messages now. I lost the ability after about 2 minutes after boot prior to this. I'll keep testing, and re-enable the permissions later to see if I can replicate the problem and pull a logcat.
Full list of apps I had installed requesting SMS permissions (the ones in red I disabled):
Amazon Shopping
Contacts
Google App
Google Play services
Google Play Store
Hangouts
Messenger
RingPack
ROM Toolbox Pro
Snapchat
Tasker
Titanium Backup
I also had TrueCaller and AT&T Visual Voicemail Viewer, but I just uninstalled those
Click to expand...
Click to collapse
I just disabled att visual voicemail. I left hangouts. If I disable it, will it still work for Google voice SMS?
thacounty said:
I just disabled att visual voicemail. I left hangouts. If I disable it, will it still work for Google voice SMS?
Click to expand...
Click to collapse
is your imei registered thru your carrier ?
rbouza1 said:
is your imei registered thru your carrier ?
Click to expand...
Click to collapse
I honestly have no idea. Probably not. Would that matter? It's weird because it'll be fine a while then just stop getting MMS usually when a lot of group messages are coming in.
thacounty said:
I honestly have no idea. Probably not. Would that matter? It's weird because it'll be fine a while then just stop getting MMS usually when a lot of group messages are coming in.
Click to expand...
Click to collapse
tbh I don't know ,I had issue while connected to my employers wifi. my phone comes up not recognized thru att but still works
rbouza1 said:
tbh I don't know ,I had issue while connected to my employers wifi. my phone comes up not recognized thru att but still works
Click to expand...
Click to collapse
Got ya. I'll call att and see.

Galaxy S8+/Verizon MMS Issue Fix Actions

In case anyone else was experiencing the same issues I had with my S8+....I was unable to send/receive MMS when I initially registered the phone. Realized it was because I was using a private messaging app such as Signal/Whisper on my Note 5. I installed another 3rd party application such as WhatsApp, disconnected Wifi, Restarted my device, and then sent a few test MMS messages. After doing this I selected "Samsung Messages" as my default messaging app again and MMS messages began to work once again.
Yeah I had this problem, I'm coming from a Nexus 6, so I was used to Android Messages app by Google. None of the MMS messages would come through and would just say it failed to download. I was forced to switch it to Samsung Messages and now I get them.
Still wondering if there's a fix for this.
aroy97 said:
Yeah I had this problem, I'm coming from a Nexus 6, so I was used to Android Messages app by Google. None of the MMS messages would come through and would just say it failed to download. I was forced to switch it to Samsung Messages and now I get them.
Still wondering if there's a fix for this.
Click to expand...
Click to collapse
Have you tried switching back to your previous preferred messaging app since you started receiving them on Samsung Messages?
D0omzone67 said:
Have you tried switching back to your previous preferred messaging app since you started receiving them on Samsung Messages?
Click to expand...
Click to collapse
Yes, that's what I did right after I received them on Samsung Messages. The old mms messages showed up, but I didn't receive any new mms. Had to switch back again.
Having the same issue, couldn't find any fixes yet.
same issue here with Google message.. Its the wifi.. Turn it off and mms will work.
Fixed......I had disabled Verizon Messages. I re-enabled VM and updated the app. Then just opened Android Messages and enabled that as default. MMS is now working.
Simply updating Android Messages fixes this issue. V2.2.067
Thanks I had to find the apk cause the store didn't push it out yet. Works over wifi now with that 2.2.067
Possible issue
I have the Galaxy s8 using Google's 'messages' app. I noticed when the phone is idle for a certain time, it starts shutting off certain functions to save power. I've witnessed my phone resuming from sleep and seeing wifi being turned on and reconnected to. I believe it does the same thing with data. What I think the issue is, is that when the phone is woken up, it's not connecting data back to the part of the messaging app that needs it to download MMS messages. Possible temporary fix, just shut off your data for 30 seconds and turn it back on.
Edit: That only works some times. I really don't know how to fix this. It stopped receiving MMS while I was still using my phone.

sms issues sprint?

Is anyone else having issues receiving SMS and MMS on Sprint network. I also purchased me phone from Sprint. I am currently on software NMJ32F. I have reset network settings, and factory reset. I have updated PRL and Profile. I have pulled the Sim and reseated it. I have done everything I can think of any suggestions? Phone calls work perfectly fine. Just receiving messages is not working. Data works fine.
I have Sprint but the device is an unlocked model. Haven't had any issues but I'd say you've done everything you can. Take it to a Sprint store and make a stink until they replace the device.
Text yourself
Sent from my PH-1 using XDA Labs
avd said:
Text yourself
Sent from my PH-1 using XDA Labs
Click to expand...
Click to collapse
That is the weird thing. I have texted myself and it works. I guess i should have added that this is happening for me for all non sprint friends and family. if they have sprint everything is okay just not if they are with another carrier.
Sprint is having texting problems with this phone and has acknowledged it. They have identified the problem and testing a fix.
The problem identified is repeatedly receiving the same text and not receiving newer ones. If you aren't receiving anything at all, I'd get in touch with support. It could be a provisioning problem.
gk1984 said:
Sprint is having texting problems with this phone and has acknowledged it. They have identified the problem and testing a fix.
The problem identified is repeatedly receiving the same text and not receiving newer ones. If you aren't receiving anything at all, I'd get in touch with support. It could be a provisioning problem.
Click to expand...
Click to collapse
I got a hold of support and sounds like the fixed something on the back end on the towers. We shall see if that fixes the issue. Nothing yet but i will give it 24 hours
Norcal232001 said:
I got a hold of support and sounds like the fixed something on the back end on the towers. We shall see if that fixes the issue. Nothing yet but i will give it 24 hours
Click to expand...
Click to collapse
I've been having this problem, especially not receiving mms messages and duplicate sms messages. They periodically get stuck, and the only way to fix is to get on a chat with support and have them refresh my network connection with the phone off and send a text message. I use Google voice so I can see sms messages in the voice app but know if something is wrong if I don't get a message in the messaging app.
Sent from my PH-1 using Tapatalk
I updated my APN and preferred network and everything is working fine since. No more repeated/delayed sms or hanging mms.
Poxie said:
I've been having this problem, especially not receiving mms messages and duplicate sms messages. They periodically get stuck, and the only way to fix is to get on a chat with support and have them refresh my network connection with the phone off and send a text message. I use Google voice so I can see sms messages in the voice app but know if something is wrong if I don't get a message in the messaging app.
Click to expand...
Click to collapse
I haven't had any issues since first contacting support
Caltinpla said:
I updated my APN and preferred network and everything is working fine since. No more repeated/delayed sms or hanging mms.
Click to expand...
Click to collapse
Where is that phone info menu?
Sent from my PH-1 using Tapatalk
Poxie said:
Where is that phone info menu?
Click to expand...
Click to collapse
Dial *#*#4636#*#*
Caltinpla said:
I updated my APN and preferred network and everything is working fine since. No more repeated/delayed sms or hanging mms.
Click to expand...
Click to collapse
How did you edit the apn settings?? I haven't been able to figure that out
mpetruzz said:
How did you edit the apn settings?? I haven't been able to figure that out
Click to expand...
Click to collapse
Go to phone settings>mobile network>APN settings then pick the one (or any) that you want. Open it up then tap on any name fields that you want to edit, change it as you wish. After you edited all the name fields tap on the 3 dot at the top right corner then choose save, and exit out. Make sure you check/select the APN you just edited.
Caltinpla said:
Go to phone settings>mobile network>APN settings then pick the one (or any) that you want. Open it up then tap on any name fields that you want to edit, change it as you wish. After you edited all the name fields tap on the 3 dot at the top right corner then choose save, and exit out. Make sure you check/select the APN you just edited.
Click to expand...
Click to collapse
I am on Sprint. Is there a particular one that I should try?
srb7215 said:
I am on Sprint. Is there a particular one that I should try?
Click to expand...
Click to collapse
I'm with Sprint too and my settings may or may not working for you because of the location differences but you can try... You never know!

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